All hotels in Vienna, Austria
1 room, 2 adults
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Singerstrasse 3, Vienna, Vienna, 1010, Austria, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 607 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.1
  • Condition
    4.1
  • Neighborhood
    4.8
1.0 / 5Poor
"book at your own risk"
I booked this hotel because of its city center location almost a month in advanced. The hotel over booked and I was bumped to another hotel. The hotel they moved me to was over 1 mile from the city center and a 5 minute walk to the nearest subway. The subway line was a secondary line which required changing trains at least once every time I travelled. I mentioned this to the Hotel Royal and they were totally indifferent with the response of both hotels had the same star rating, except I did not book a start rating, I booked location and convenience. If location is important to you, I would not risk your Viena experience by using this hotel.
Genuine Hotels.com guest review
3 night trip Nov 2, 2013
suzanne
US
2.0 / 5Fair
"great Location"
Had a very comfortable stay in this hotel.
Genuine Hotels.com guest review
2 night trip Oct 13, 2013
Tom
US
2.0 / 5Fair
"Rooms"
Mattress not great Small 15" ancient tv in our room and this is considered a 4 star hotel . No pictures of the room on internet so I did not expect 900 bc furniture however after reading description j found something to that effect.. Had other people also disappointed in room furniture .. Breakfast was ok .I would look for another hotel next time. .the only plus was the location
Genuine Hotels.com guest review
3 night trip Oct 15, 2013
Harry
US
5.0 / 5Outstanding
"Great location great staff"
Right in the middle of Vienna, wonderful staff, lovely restaurant downstairs. Only problem is that GPS gets lost when driving but I called the hotel and they helped me navigate.
Genuine Expedia guest review
Other trip Oct 7, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect location"
Hotel Royal is right around the corner of St.Stephan's Cathedral. It's in the middle of all must-see sights. You can walk around the city and always come back to the hotel in no time since it's central location. Breakfast is great and will give you energy to walk around all day. Staff is friendly and helpful. Rooms are clean. We would stay at this hotel again if we're in Vienna.
Genuine Hotels.com guest review
3 night trip Sep 3, 2013
D&E
US
5.0 / 5Outstanding
"Very nice hotel."
It's a good hotel, clean room, nice people, very good breakfast. The location is excellent. It's right in the city center, you can take two major subways shortly. Across the street, there is a Billa supermarket. You can buy food, fruits, drinks and beers with cheap price. I am an opera lover. I was very pleased to see a lot of pictures in the hotel restaurant, telling you many world's most famous opera singers and conductors came to this hotel. I like it!
Genuine Expedia guest review
Other trip Sep 4, 2013
A Traveler
US
4.0 / 5Excellent
"Great location"
Our family of three enjoyed the convenient location, right next to the cathedral, which was always a good landmark when we headed back to the hotel from various walks around the city. Because the hotel was so easily accessed our teenage son could return on his own without concern.
Genuine Expedia guest review
Other trip Aug 25, 2013
A Traveler
US
4.0 / 5Excellent
"Great hotel, great location"
Great location! Close to all of the tourist attractions, great restaurants and metro.
Genuine Expedia guest review
Other trip Aug 19, 2013
Inese
US
4.0 / 5Excellent
"Vienna is wonderful"
Accomodating staff. Clean, comfortable rooms. Nothing extravagant, but ample space.
Genuine Expedia guest review
Other trip Aug 19, 2013
Dan
US
5.0 / 5Outstanding
"Hotel Royal Vienna"
Located @ St Stephens Cathedral, at the intersection of Graben @ Kartner. A/C Internet/Very clean/ Modern Bathroom,/Elevator/Good Breakfast included. There was a small supermarket immediately across the road. I would definitely stay there again
Genuine Hotels.com guest review
4 night family trip Jul 22, 2013
qquubbic
US
3.0 / 5Good
"Nice location Hotel but no A/C"
Good but in summer time Europe is hot and you are waiting to get to your hotel to cool down and it's frustrating when your bedroom it's not what you're expecting.
Genuine Expedia guest review
Other trip Jul 23, 2013
Melvin
US
4.0 / 5Excellent
"Great location!!!"
Highly recommend for visitors to Vienna who want to spend their time roaming the city and come back to a hotel that is centrally located with restaurants and shops around it. Room was clean and basic amenities. Roof top bar/restaurant has some great views.
Genuine Expedia guest review
Other trip Jul 16, 2013
A Traveler
US
3.0 / 5Good
"Great Location, decent stay"
The hotel has a great location just around the corner from St. Stephan's Cathedral and an easy walk to the major central sites such as the Hofburg Place complex. The room was clean, but basic. The bed was firm and the two twin beds pushed together style that is often seen around Europe. The staff was nice. The hotel was renovating the first floor restaurant, so the included breakfast was at the rooftop restaurant, which was a nice way to begin the day. All in all, a decent stay. The four star rating is a bit of a stretch, so don't expect any fancy amenities, but the location was great and it served my purposes well for my two night stay in Vienna. Vienna, by the way, is great and there was tons to see and do!
Genuine Expedia guest review
Other trip Jul 13, 2013
Jennifer
US
5.0 / 5Outstanding
"very conveniently located"
The hotel staff was very helpful. They were helpful in providing early breakfasts when we had to leave very early in the morning. The staff was very friendly.
Genuine Expedia guest review
Other trip Jun 28, 2013
Maisie
US
5.0 / 5Outstanding
"Comfortable room, great breakfast"
I had a very spacious room with a double bed and a bath-tub in the bathroom. The breakfast was quite sumptuous, and to top it off there was air-conditioning, which turned out to be very handy in the extremely hot Vienna summer. Of course, the location next to Graben can't be beat. It is worth mentioning though that the bells from St. Stephans will start ringing around 7 am and they can be loud even with the window closed!!
Genuine Expedia guest review
Other trip Jun 23, 2013
Nimar
US
5.0 / 5Outstanding
"Fabulous!!"
I found the hotel to be better then I expected, even though it was rated high on web advisor. Location was great and right next to subway stop. Breakfast was extremely good with wide variety of food. The 2 restaurants in the hotel were also better then expected. The room was large and comfortable and the bathroom was perfect!!
Genuine Hotels.com guest review
8 night trip May 30, 2013
Franz
US
4.0 / 5Excellent
"Unbeatable Location"
I stayed in Vienna 6 nights on my last trip, 2 nights at the Radisson Blu, 2 nights the the Marriott, and 2 nights at the Hotel Royal. All 3 had their pluses and minuses; but the Hotel Royal is in an unbelievable location - the exact center of the city - and possesses a breath-taking rooftop bar. The room itself was Spartan, and the view was an interior space. But for the amount I paid (I think about $140 per night) it was well worth it ...
Genuine Expedia guest review
Other trip May 31, 2013
John
US
3.0 / 5Good
"Keep looking, just ok"
room is fairly good size, pillows are barely there , wifi doesn't work in the bathroom.
Genuine Expedia guest review
Other trip May 26, 2013
A Traveler
US
5.0 / 5Outstanding
"Perfect central location, staff great."
Everything was great, the staff very helpful. Breakfast excellent. We had dinner there as well one night and it was the best ravioli, some sort of pesto and cheese, I have ever had. Highly recommend!
Genuine Hotels.com guest review
1 night trip with friends May 2, 2013
kathe k
US
4.0 / 5Excellent
"Great ubication!"
This is a nicehotel with very helpful staff.. They have big clean rooms with very comfortable beds. Breakfast is porvided with a large variety of fruits ,cereals, juices, eggs, ham, bacon etc. It is located just a few steps of St. Stephan's Cathedral, and 10-15 minutes walk from the Hofburg.
Genuine Expedia guest review
Other trip Apr 5, 2013
ANA
US
4.0 / 5Excellent
"Great location"
Spacious rooms in a perfect location.
Genuine Hotels.com guest review
8 night business trip Mar 21, 2013
A Traveler
US
5.0 / 5Outstanding
"Very good hotel; great location"
Clean, excellent breakfast, friendly staff. Most speak English. Fantastic location. Across the street from the underground and in the middle of most of the tourist attractions and shopping district.
Genuine Expedia guest review
Other trip Mar 26, 2013
A Traveler
US
3.0 / 5Good
Was given room without a view - against two concrete walls.
Genuine Venere guest review
Other trip Feb 21, 2013
A Traveler
US
4.0 / 5Excellent
"Superb location"
Location is absolutely superb. A very decent place, with lots of charm and history. The room was bigger than I expected, and overall comfortable and very clean. The mattress was rather hard, and there was only one small pillow, so that's a downside. Also the walls are quite thin, and I heard someone laughing late at night as if she were in my room. The staff is very friendly and they all speak English. The breakfast buffet is OK, but the place was quite crowded. Tip: if you have to leave very early, ask them to prepare a breakfast bag for you.
Genuine Expedia guest review
Other trip Jan 22, 2013
Victor
US
5.0 / 5Outstanding
"Nice Hotel in Vienna"
Good Location , nice restaurants (Settimo Cielo & Enoteca Firenze)
Genuine Expedia guest review
Other trip Jan 18, 2013
Veronica
US
5.0 / 5Outstanding
"within walking distance of everything of interest"
Very delighted. Rooms were quiet, clean and comfortable. Exactly as advertised. This is a 4 star hotel at the top of its game.
Genuine Hotels.com guest review
1 night trip Dec 27, 2012
A Traveler
US
4.0 / 5Excellent
"Convenient Royal Hotel"
The hotel is very central and only (short and long) walking distances to the tourist sites. The U-Bahn (metro) is right around the corner. The breakfast choices were better than other European hotels. The front desk personnel (especially Dennis) were very helpful. The room is nicely furnished (need to upgrade though to flat screen tv), size is pretty decent and the bed was comfortable. Overall, it was an excellent stay, and I highly recommend this hotel.
Genuine Hotels.com guest review
4 night trip Nov 23, 2012
TC
US
4.0 / 5Excellent
"Best location in Vienna"
Hotel is in an unbelievable location right in the center of town just yards from the cathedral and main Vienna attractions. That alone would make it an excellent choice for your stay in Vienna. Bleakest was Ok. Highly recommend.
Genuine Expedia guest review
Other trip Nov 16, 2012
Jack
US
5.0 / 5Outstanding
"Great hotel and location"
Everything was great or superior. The only problem we had was the heat in our room was so hot, and we couldn't adjust, so we had to have the window open.
Genuine Hotels.com guest review
4 night trip Nov 1, 2012
Donna
US
5.0 / 5Outstanding
"Great location great hotel"
The hotel's location was perfect - very close to old town square but located on a very quiet street. The room was clean and comfortable. The bath was very large and clean.
Genuine Hotels.com guest review
4 night trip Sep 20, 2012
bezgriff
US
4.0 / 5Excellent
Very well situated in center town. Very cleanliness. Excellent breakfast. Nevertheless no wifi access in rooms.
Genuine Venere guest review
Other trip Oct 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Right in the centre of town"
A very nice hotel in the centre of the city. Room was large and well decorated. Despite all the pictures you can't actually see the church from this hotel.
Genuine Hotels.com guest review
2 night business trip Sep 18, 2012
X
US
4.0 / 5Excellent
"Perfect Location"
Nice hotel. Very good breakfast included. The location couldn't have been any better.
Genuine Hotels.com guest review
4 night trip Sep 14, 2012
A Traveler
US
5.0 / 5Outstanding
"Great hotel stay"
This hotel was perfectly and conveniently located in the center of everything. The hotel staff was very friendly and helpful. The hotel also had very nice restaurants. There is no doubt that I would recommend staying at the Royal Hotel over any other hotel.
Genuine Expedia guest review
Other trip Sep 5, 2012
Mark
US
4.0 / 5Excellent
Good service overall. The staff a bit to fake: smile for americans and not for all other! They offered a boxed breakfast never had it. Otherwise good experience: clean, clean, clean! Our teens stay at 5th floor and the did not get the chocolate everyday, just everyother day. It is cheep for the staff do do this: sorry they did not got 1% extra from us for this reason:)
Genuine Venere guest review
Other trip Sep 4, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent Hotel in Vienna"
This hotel was great! The location couldn't be better. The room was a nice size, very comfortable, and the bathroom had lots of counter space, which many hotels lack. The members of the staff were all very pleasant and friendly. Breakfast was nice, but on Sunday morning there were so many people in the breakfast room at the same time that one had to wait a few minutes for a table, and the staff had a little bit of trouble keeping enough food available. There was about a ten minute wait for the scrambled eggs. All other days were fine. On a completely different note, our bed linens never seemed to be changed in our six-day stay.
Genuine Hotels.com guest review
6 night family trip Aug 9, 2012
A Traveler
US
5.0 / 5Outstanding
"Happy with our hotel"
We really enjoyed our stay at the Royal Hotel. It was central and convenient. The staff was very pleasant and nice. We had the breakfast buffet and it was excellent.The room was clean and enjoyed the extra roomy closet space. Very pleased with it all! I would recommend this place to our friends and family.
Genuine Hotels.com guest review
3 night trip Aug 3, 2012
Elda
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Hotel"
Great hotel great location.
Genuine Hotels.com guest review
5 night business trip Jul 19, 2015
Eric
AS
5.0 / 5Outstanding
"Best of everything"
We stayed for 4 nights & Everything is 10/10. Best service, location and the breakfast!! We were given a chocolate cake when the hotel knew that we were there to celebrate our 30th years wedding anniversary. We will go back for sure.
Genuine Hotels.com guest review
4 night romance trip Jun 5, 2015
A Traveler
AU
5.0 / 5Outstanding
"Great find in the Heart of Wien"
The service and value were exceptional. Right on Stephansplatz. Great breakfast. Wonderful, friendly staff.
Genuine Hotels.com guest review
3 night trip May 28, 2015
William
IE
4.0 / 5Excellent
"location, location, location !"
It's all about the location with this hotel... right in the heart of District 1. Staff are amazing... friendly helpful and good humoured. Food - very impressed. Room - a bit disappointing. Bed was uncomfortable and duvet / pillows far too thin ( I did have extra brought up but still no good. On this point only I feel I wouldn't want to stay here again - sleep is important !!
Genuine Hotels.com guest review
5 night romance trip May 20, 2015
kevin
GB
3.0 / 5Good
"Royal Hotel Review"
Very good location in deed. But 3 star class . Breakfast is good.
Genuine Hotels.com guest review
2 night trip May 18, 2015
maimin
CA
5.0 / 5Outstanding
"Excellent 1 night stay"
A gem of a bespoke hotel far from the usual chain type, that is in the centre of Vienna 1min walk to tube, 1 min to St Stephens Cathedral and the other tourist attractions are no more than 10 mins walk away. Hotel staff were superb and couldn't do enough to make my stay any better. Hotel is full of character and very memorable. Buffet breakfast has a very wide choice and Italian restaurant adjoining hotel is excellent with range of options from cheap to more pricey. You are in the centre of main shopping and restaurant area so plenty of options on your door step for lunch & dinner. Rooms are peaceful at night and you'd never know you were in such a busy location. I would definitely stay here again and have recommended to friends & family
Genuine Hotels.com guest review
1 night trip Apr 12, 2015
A Traveler
GB
4.0 / 5Excellent
"Excellent location, comfortable, great breakfast"
This hotel was a great option for staying very central in Vienna. A stone's throw from Stephansplatz and the U1/U3 U-bahn station makes it an excellent location. The hotel was clean, staff friendly and the room was generally good. Breakfast was complimentary in the rate and had a good selection of continental style cold meats, cheeses, breads, preserves plus a hot selection of eggs and sausage. WiFi was free and fast enough for usual email, browsing etc. Only a couple of slight negatives that others may want to be aware of: the hotels.com room description claimed city views. I didn't have these - I had a view of a narrow internal enclosure of the middle of the building and other room windows (consequently it was quite dark). The hotels.com room description also stated that the room had an iron and ironing board. It didn't, which sent me to my meeting a little creased, although with more time I could have enquired at reception about facilities. Overall a good stay, but perhaps the description of rooms on the website needs to be revised.
Genuine Hotels.com guest review
3 night business trip Apr 12, 2015
Stephen
GB
4.0 / 5Excellent
"Location location etc"
The proximity to the tourist areas is exceptional. The hotel is comfortable ...apart from the rather unforgiving mattresses. No shower caps and only 2 glasses, which then had to be multi functional. Breakfasts were really very good and the staff most pleasant and helpful. The real test is assessing whether we would stay there again......yes.
Genuine Expedia guest review
Other trip Apr 8, 2015
julia
AU
5.0 / 5Outstanding
"Great Location"
As a solo traveller my stay at this hotel was comfortable and very clean. I enjoyed my stay there. I chose the top floor being a light sleeper but I never realised there was a restaurant above me, the noise from there never stopped until after midnight however this is to no fault of the hotel or staff this is just an observation for other light sleepers. I will definitely stay there again. Good breakfast selection too
Genuine Expedia guest review
Other trip Apr 6, 2015
H
GB
5.0 / 5Outstanding
"Great find in Vienna"
Great location to tour Vienna
Genuine Hotels.com guest review
2 night family trip Mar 14, 2015
Teresa
CA
5.0 / 5Outstanding
"Excellent location- everything in walking distance"
Very nice hotel in a perfect location especially when you visit Vienna for the first time, as all main sight seeing venues are in a walking distance. The hotel is on a side street just behind the Stephansdom but the room was very quite, obviously very good isolated so that I didn't hear any noise from the street at all. The room was very spacious and clean and the staff very friendly and helpful. There was no water cooker in the room which I found a bit strange and it made no sense for a 4-star hotel not having the possibility to make your own hot drinks especially in the cold winter evenings...(?!) The breakfast buffet provides a large variety of choices covering all possible dietary needs, whether you are a vegetarian or not, you will definitely find enough to eat. Just opposite the hotel is a supermarket and next door a great patisserie & coffee house. You will also find many restaurants close by, too. All main historical sites of the Inner City, e.g. Hofburg, State-Opera, Mozart-House, etc... are just a few minutes away to walk, and you can get to the sites along the "Ring" or even outside the "Ring" very quickly with the U-Bahn, as it takes only a few stops and you could be walking along the Danube. I can definitely recommend the hotel to everyone who wants to visit Vienna whether for a short city break or a longer holiday...
Genuine Expedia guest review
Other trip Feb 25, 2015
Nik
GB
4.0 / 5Excellent
"Vienna"
Hotel next to the cathedral so be prepared for bells from 7.00. Bin collection noisy in rooms at front. Moved to smaller room in inner sanctum, much quieter. Staff very efficient cleanliness first rate and location th best. Firenze was a very good restaurant
Genuine Hotels.com guest review
6 night romance trip Feb 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"Great Place to Stay in Vienna"
The Royal Hotel is a great place to stay. The rooms are comfortable and breakfast is nice with good selection. The staff are friendly and helpful. Its location is excellent especially the Ubahn and close to restaurants and shopping.
Genuine Hotels.com guest review
6 night business trip Feb 1, 2015
Eric
IE
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