Worst breakfast,extra charge for shuttle, shuttle does not run to accommodate the guests, staff is friendlyGenuine Expedia guest review
"The only place to stay if you're going to the fair!"
Staff all friendly and rooms clean and comfortable with good amenities. Only thing I would have liked was a wee fridge in the room to keep our doggy bag fresh for my daughter's midnight snack! Location could not be better if you're going to the PNE - pretty cool to stay late at the fair and just cross the street to your bed.Genuine Expedia guest review
"Holiday Inn Express in Vancouver"
This hotel is not in a good neighborhood! They advertised a free shuttle to the cruise terminals, but when we arrived it was "not available". One of our rooms was not ready until 7 p.m. because they shampoo'd the carpet that afternoon, checkin time was at 4 p.m. Would not stay here again!Genuine Hotels.com guest review
"Very poor service"
The room was very small and uncomfortable. I would have been fine with that however the service from the young man who checked us in was VERY POOR. I've stayed here several times before in the past few months, and never has the service been so poor. In addition to that, the TV didn't work and the two lamps in the room didn't work either. I guess whether […] you will enjoy the stay or not is hit or miss. Read moreGenuine Hotels.com guest review
We had a really nice corner room. The only negative was, on the second floor, we had a lot of noise from the street. It sounded like our window was open even though it wasn't.Genuine Hotels.com guest review
"close to pacific colisium and PNE grounds"
overall good except our room was street side and lot of traffic noiseGenuine Hotels.com guest review
nice place, good location and very comfortable beds; we needed a fridge and there was not one. otherwise it was very nice for our family of 3Genuine Expedia guest review
The hotel is easy to get to from the freeway. Unfortunately, I miss the entrance every time. I like the friendliness of the staff when I check in. The price is reasonable. I attend a weekend class close by so the location is perfect for my purposes.Genuine Hotels.com guest review
"Nice hotel with a great breakfast."
The staff, the room and the morning breakfast were really good.Genuine Expedia guest review
"Great for stay after late night concert next door!"
Everything was great of this one night stay. So convinent after finished a concert at Pacific Coliseum next door. My room number was 418. It's at the backside of the building away from the traffic. The north shore snowy mountains view was so beautiful! The only thing I didn't like was the hair dryer: One hand must press on the on buttom while blowing, […] so no spare hand to flip my hair to dry! There are many restaurants and coffee shops around the Hasting-Sunrise neighbourhood. I even had a nice affordable hair cut close by. The free breakfast was ok, included cold boil eggs, hot scramble egg, bacon, pancake and biscuit plus other continental items. I will surely stay here again for future booked concert. Read moreGenuine Hotels.com guest review
"Nice. The area around the hotel is not good."
Nice. The area around the hotel is not good. The hotel is very close to the bus stop. The stuff is very nice.Genuine Expedia guest review
We stayed at the Holiday Inn Express for a concert at the Pacific Coliseium for the location. Not only was the venue within easy walking distance, the hotel staff were very friendly and welcoming, the room was clean and well kept and the bed was soft. We were worried about traffic noise but it didn't hear a thing. The continental breakfast the next […] morning was great and had more selection than other breakfasts we have had at other hotels. Secure, free, underground parking and an easy to find destination were icing on the cake. We will stay here again. Read moreGenuine Expedia guest review
The service was greatGenuine Hotels.com guest review
Basic amenities are there. A bit down at the heels, but fairly priced. Bonus in-hotel free parking. Location convenient to the North Shore and downtown.Genuine Hotels.com guest review
"Nice and close to the PNE"
Just had a good time, the entrance is a little bit hidden thats about it.Genuine Expedia guest review
"Great location if you are going to the PNE"
The location is great if you are going to the PNE or a concert there. You don't have to worry about finding a cab or driving, it's a couple of quick blocks away, an easy walk. The neighbourhood isn't very nice, a little sketchy. The hotel is safe, and has a locked parking garage if your car in under 6feet. The carpet in the room was stained. THE FREE […] BREAKFAST was awesome!!!!!!! SO was the coffee!!!!! It's a great hotel when we go to the PNE or concerts. We will return for that reason. Read moreGenuine Hotels.com guest review
everything was great, room was super clean and all the staff were very courteous. Would recommend to anybody!Genuine Expedia guest review
Response by Holiday Inn Express Vancouver Thank you for choosing us for your stay in Vancouver, I am happy to hear that we met with most of your expectations. With future renovations planned we hope to make changes the guest rooms and hope that after future plan stays in Vancouver you will once again choose us, the holiday Inn Vancouver!
"Good location terrible greeting from shift manager"
I had a vehicle that was too high for the parkade, the attitude of the Manager was terrible and he said he would help me find another hotel instead of finding me a parking space! His name was Darryl, my friends and I had 4 rooms to see a hockey game, we will NOT stay there next timeGenuine Expedia guest review
Response by Holiday Inn Express Vancouver We were sorry to hear that the service at the hotel was not up to your expectations. Your feedback is appreciated and will be forwarded to upper management for review.
nice hotel, but compare with holiday inn express in Richmond, this is not as good as that one. Overall not bad.Genuine Hotels.com guest review
Response by Holiday Inn Express Vancouver Thank you for choosing us for your stay in Vancouver, With future renovations planned we hope to make changes to the guest rooms and hope that your future plan stays in Vancouver you will once again choose us, the holiday Inn Vancouver!
Staff were friendly and helpful, breakfast was good, best feature (for Vancouver...) was the free parking! You have to be a $20 cab ride from downtown to get free parking at short notice in Vancouver - the reason why I booked this hotel. Unfortunately, the quality of this hotel didn't really justify the price tag.Genuine Expedia guest review
We only stayed one night before cruising into the sunset. It was perfect!Genuine Expedia guest review
The staff was friendly and helpful. The breakfast bar was good and plentiful. The facility is satisfactory, but carpets are not clean, and worn out. Beds comfortable. Shuttle available, but were could not use one out of two times because it was full. Parking free, and covered.Genuine Expedia guest review
"cozy comfortable and clean"
I was very happy to find a cozy spot to visit with relatives that lived near by. The staff was great and the rooms were clean and very comfortable. This hotel seems to be in a rather new state - not sure if is or its just been updated. The breakfast was just perfect to start our day. I have grown to discover that all the holiday Inn expresses that I […] have been to have often been consistantly accomodating in the same way. Good Job. Read moreGenuine Hotels.com guest review
Beds are wore outGenuine Hotels.com guest review
"close to PNE"
Good but did not like getting woke up by the fire alarm in the middle of the nightGenuine Hotels.com guest review
"The carpet need to be cleaned"
Oh gosh, the carpet was old and dirty. I saw stains on the carpet and really dusty. I noticed that when I walked on the carpet with bare feet and I also saw my son's white socks was really black. The hotel's carpet needs to be cleaned ( wash/ shampoo).Genuine Hotels.com guest review
"Ok hotel located on very busy and noisy street"
This hotel was ok, but it is located on a very busy and noisy street which didn't help us sleep.Genuine Expedia guest review
"Close to the pne"
I rolled in at. 11pm with two sleeping kids. The hotel staff for me into a room quickly and we were in a comfy bed in no time!Genuine Expedia guest review
"Nice hotel/breakfast perfect location for the PNE."
Came from upper Vancouver Island, paid to park car at Departure Bay ferry lot, walked on ferry. Took Vancouver transit located at Horseshoe ferry terminal straight to hotel, no transferring of buses, then walked one block to PNE. Very stress free from traffic etc.Genuine Expedia guest review
Very friendly helpful staff. Nice clean room.Genuine Hotels.com guest review
The front desk staff were wonderful, and very helpful. Room was clean, would definately stay again.Genuine Hotels.com guest review
Very clean hotel, foyer and lobby very spacious, and breakfast was good lots of variety. Only downfall no swimming pool.Genuine Hotels.com guest review
Everything thing was OK...Genuine Hotels.com guest review
"NIce Staff, Clean Rooms, Good Breakfast"
We arrived quite late and were greeted by hotel staff promptly. We were given secure underground parking and the room was very clean and bright. The breakfast was good. We were pleased to have stayed at the Holiday Inn.Genuine Hotels.com guest review
"Good value for a short stay."
Good value for short stay. Not downtown but good bus/trolley bus links to city centre. Comfortable room with aircon. Good breakfast included in room price.Genuine Expedia guest review
The location of the hotel is good. Electric bus stops just in front of the hotel. Hotel also provides free shuttle to down town. The rooms are very spacious. However the rooms on lower floors are quite noisy. But the staff are happy to change your room.Genuine Expedia guest review
The hotel was fantastic, the staff very friendly and helpful, nothing was to much trouble. The room was very clean and tidy, well stocked with tea coffee and towels plus toiletries. Great TV. Breakfast very good plenty of choice. Only down side was that for us it was a little bit out of town, but transport links very good and very frequent and easy […] to use. Read moreGenuine Hotels.com guest review
"Good location on main road into downtown."
Very quiet hotel, and the king room was great. Breakfast options were better than most hotels that offer free continental breakfast.Genuine Expedia guest review
Very attentive staff - good food.Genuine Hotels.com guest review
"First visit of Vancouver"
We stayed in this hotel for 3 nights in May 2013. It was our first visit of Vancouver so we did not have any idea about the city and which part of it should we choose for staying; considering this point, in general we are pleased about our stay in this Hotel because its location was in fairly accessible part of the city however by now we have a better […] idea for selection of a better place for our next visits!. Although we did not expect a luxury hotel for a price of about 130 CAD/ night (including breakfast) however it was very convenient for us. One of advantage of this hotel was its free parking. The staff were very polite and kind and we checked in earlier than the scheduled time. The negative point in my opinion was its breakfast service which was low in quality of service and food stuff. Read moreGenuine Hotels.com guest review
"Great except tv"
I know most people aren't staying in a hotel to watch TV. After a long day of travelling, we just wanted to relax in the hotel. The only problem was to change the channels on the TV you had to go to the "lodgenet" menu or whatever regional derivative it was. It would take two minutes to change a channel. Otherwise a great stay, the continental breakfast […] was great. Read moreGenuine Hotels.com guest review
The hotel was satisfactory in that it provided a room for the night, the staff was friendly, and the free breakfast was tasty(though you may want to get your coffee elsewhere). However, there were quite a few things that were of a lower quality than I expected from this large hotel chain. The carpet in the room was a bit torn and quite spotty with stains. […] The ceiling was buckled and stained near the door. The mattress was very unsupportive, it felt like there were no springs left, the bed just sank. The street outside was very busy which was a little noisy, but there also seems to be very little sound proofing in between rooms as we could hear the neighbours enjoying their stay. All in all, I would not stay there again if it could be avoided, there were a few too many stains and lack of updating for the price. Read moreGenuine Hotels.com guest review
"Not bad for the price"
Stayed here before going to a concert , if you need to crash after a night at the pacific colliseum this is perfectGenuine Hotels.com guest review
"Good value, pleasnt stay"
Close to PNE and 1 bus downtown and Rogers arena. Good overall, but be carefull not to stray into hard core East end. Continental breakfast very good.Genuine Expedia guest review
"Accomodation at Holiday Inn Express Vancouver, CAN"
Your hospitality is excellent. All staff members were very friendly and welcoming. You Made our stay in Canada very comfortable. We Wangai family, sincerely thank every one of you and wish you a prosperous new year. Wangai KENYAGenuine Expedia guest review
"Not so great!"
This hotel is located on headings street so the neighborhood is a bit sketchy. The first room we got was right above the bar. We were attending a pretty intense course and needed some quiet time for studying so we had to switch rooms. A little better after that. Wouldn't go out by myself in the evening.Genuine Hotels.com guest review
"Excellent Holiday Inn Express"
If you are looking for a hotel that you can walk anywhere this is not the place however it is well located if you have a car. The hotel staff are very friendly and helpful. It is very good value for the money, no extra charge for parking and the breakfast buffet has very good variety and always well stocked. If you are bothered by traffic noise make […] sure you ask for a room on the back of the hotel. Read moreGenuine Expedia guest review
"Good location, close to PNE"
Nice hotel, friendly staff, and an excellent shuttle driver. Carlos was very friendly and full of information about the city. Recommend this hotel.Genuine Hotels.com guest review
A most excellent hotel. The TV remote wouldn't activate the Closed Csptions. A call to the front desk had a replacement remote delivered in less than 10 minutes. The only fly in the ointment was that the hotel shuttle bus was abandoned in the driveway reserved for new guests so they'd have a place to park while registering. This resulted in the driveway […] leading to the parking garage being blocked by those coming in to register. This csused some annoyance by those guests returning to the hotel. Read moreGenuine Hotels.com guest review
"close to pne"
condition of hotel average, hotel staff good, king size bed very uncomfortable, time for hotel to uprade quality of bed, I regularly use this hotel chain so I was surprised at lapse in quality.Genuine Hotels.com guest review
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