All hotels in Vancouver, British Columbia, Canada
1 room, 2 adults
You can collect Welcome Rewards® nights here2889 Hastings St E, Vancouver, BC, V5K2A1, Canada, ‏‎800-491-6126
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3.8 / 5Good

Score breakdown (from 231 reviews)

Average rating for:

  • Cleanliness
    4.0
  • Service
    4.1
  • Comfort
    3.8
  • Condition
    3.7
  • Neighborhood
    3.4
4.0 / 5Excellent
"Good service"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The front desk checked us in quickly and offered friendly service. We came in very late after 1:00am PST.
Genuine Expedia guest review
Other trip Jul 4, 2013
Cindy
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
The staff was excellent and so very helpful. Unfortunately, the traffic noise was bad and this made sleeping difficult. We stayed only the ne night before catching a cruise ship
Genuine Hotels.com guest review
1 night trip May 30, 2013
dm
US
3.0 / 5Good
"Vancouver"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel was fine for a Holiday Inn Express, but a little farther from downtown than we thought. When booking and talking to the front desk at the hotel, they told us they had a shuttle. This was true, but it didn't start until 8 AM and we were on a 6:40 AM train. Even though I had told the front desk we would be leaving early, he didn't mention that the shuttle didn't run at that hour. They did make arrangements for taxis to be there, but could have been a little better customer service. Other than that, the few days we spent there were fine. The desk people were very friendly and helpful, especially the evening crew.
Genuine Expedia guest review
Other trip Jun 5, 2013
Diane
US
5.0 / 5Outstanding
"All good"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
All good
Genuine Hotels.com guest review
1 night business trip May 16, 2013
A Traveler
US
5.0 / 5Outstanding
"easy walking distance to pacific coliseum concerts"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
our room was clean and the secured parking was a nice bonus. We went to the billy talent / sum 41 concert 3-14-2013 @ the Pacific Coliseum and we didn't have to worry about traffic, parking we just simply walked. Breakfast was simply perfect and they have a computer in the lobby that they allow you to use to get directions to the local attractions and home. The front desk personal were friendly and helpful. I'd stay there again if i'm in the Vancouver area again.
Genuine Hotels.com guest review
2 night romance trip Mar 14, 2013
Aaron
US
3.0 / 5Good
"Inexpensive to stay for a weekend."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Overall it was good. Inexpensive, Good service and clean.
Genuine Expedia guest review
Other trip Feb 24, 2013
A Traveler
US
3.0 / 5Good
"Ideal location for Pacific Coliseum"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Hotel is very close to the pacific coliseum and that was the reason for choosing this location, this area of Vancouver is run down and not very pretty. There's an ok bar next door for food, the hotel gives a 15% discount for using this bar.
Genuine Hotels.com guest review
1 night trip with friends Feb 10, 2013
A Traveler
US
4.0 / 5Excellent
"Stay at "Holiday Inn Express Vancouver""
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Decent hotel, quite, poor breakfast, and had higher expectations.
Genuine Hotels.com guest review
1 night family trip Dec 27, 2012
M. A.
US
4.0 / 5Excellent
"Small but clean and good location"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Small rooms and small beds but clean and well kept. Would go back.
Genuine Expedia guest review
Other trip Dec 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Great Location for Hastings Park Horse race or PNE"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The hotel had an easy access on busy street, secured underground parking, complimentary breakfast. The room was clean with all necessary amenities. We walked across the street to the PNE grounds.The staff was friendly and held our bags until our room was available. We would definately recommend the hotel.
Genuine Hotels.com guest review
1 night trip Sep 9, 2012
S Watts
US
4.0 / 5Excellent
"Decent hotel for young adults in town for a visit"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Nice enough hotel. Not the nicest neighborhood, but not terrible. Short taxi ride to downtown.
Genuine Expedia guest review
Other trip Aug 27, 2012
A Traveler
US
5.0 / 5Outstanding
"Best Hotel in the neighbourhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The Hotel is good and staff is so frendly and I would reffer this hotel to my friends.
Genuine Hotels.com guest review
4 night trip Aug 12, 2012
Vinay
US
5.0 / 5Outstanding
"Great hotel for a family"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I cancelled my reservation on a different hotel and book this Holiday In Express after reading the reviews for the two hotels. I didn't regret what I did. My family and I stay 4 nights in Holiday Inn Express and I am happy with this hotel. If I visit Vancouver again, I'll stay here again. The room is clean, the front desk is good (I didn't bother them much,) the big LCD TV in the room is good especially in the Olympic season, and the free breakfast is especially good - it is not just donuts and juice/coffee. There were eggs, beacon/sausage, etc. They allow pets, but charge $15 a day. Free underground parking. The reviews other people wrote helped me finding a good hotel, so I think I should write something in return.
Genuine Expedia guest review
Other trip Aug 5, 2012
A Traveler
US
5.0 / 5Outstanding
"Close to Play land and good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We stayed with 3 kids ( 1 infant).The staffs were very accomodative in giving us the room early before the normal checkin time and even an Infant Crib. Very decent breakfast.All in all it's a good place Our friend who travelled with us got a room where the AC was not working and they changed him to another room. Very good service
Genuine Hotels.com guest review
1 night trip Jul 14, 2012
Murali
US
3.0 / 5Good
"not near Yaletown"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
We chose this hotel through hotels.com because it said that it was very close (0.4) miles from Yaletown in Vancouver, BC. We were very surprised to find the hotel at least 5 miles from downtown Vancouver. The hotel was nice once you got inside, but the surrounding neighborhood does not look very safe.
Genuine Hotels.com guest review
1 night trip Jun 30, 2012
traveler
US
4.0 / 5Excellent
"Mostly great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
This hotel is an excellent value for the price. The reasonably-priced rooms were comfortable, clean and had plenty of space. They offered free wireless internet, free on-site parking and free breakfast (which was hot and pretty good). None of the bigger hotels downtown offer any of that. The location isn't ideal--it's not really walking distance from downtown, but it's about a ten-minute drive straight down a major street. It's very easy to get downtown and to the highway that goes to Capilano and Whistler. The housekeeping and maintenance staff were very friendly. My only minor complaint was with the front desk staff, who I found to be unhelpful and almost even unwilling to help.
Genuine Hotels.com guest review
5 night trip Jun 29, 2012
ash
US
5.0 / 5Outstanding
"Great location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I found the room very clean. The only problem was the A/C that I never turn it on as it was making a big noise inside the room that you cannot sleep. Since the weather was really good during my stay it wasnt necessary to turn on the A/C during my one week of stay. The location of the hotel was very convenient and close to everything you can find. I highly recommend the hotel and will definetely be back next time I visit to Vancouver.
Genuine Expedia guest review
Other trip Jun 25, 2012
Jackie
US
5.0 / 5Outstanding
"Enjoyed Holiday Inn Express in Vancouver"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The front desk attendant was very helpful in providing site to see eventhough there were pamphlets in the lobby. We were looking for a place to listen to some jazz and he offered locations and went to the web-site to get additional information in regard to the suggestions. The complementory breakfast was great and the workers went to a great effort to accomadate the many attendents. I beleive it was more than they had expected.
Genuine Hotels.com guest review
1 night family trip Jun 9, 2012
Franklin
US
3.0 / 5Good
"weird"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
not a nice area, decent hotel, there are better hotel with same price
Genuine Expedia guest review
Other trip Jun 11, 2012
A Traveler
US
4.0 / 5Excellent
"Modest hotel with good amenities."
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Clean hotel,good service,pleasant staff,close proximity to all major local points of interest.
Genuine Expedia guest review
Other trip Jun 3, 2012
Gautam ivatury
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Service was good. Breakfast was plentiful. Parking was not so good.
Genuine Hotels.com guest review
3 night trip May 25, 2012
sheela
US
1.0 / 5Poor
"hotel in the midle of nowhere..."
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
how this hotel is 3 stars hotel is for my surprise the breakfast is used paper plates and paper cups for coffe? the hotel is in the middle of nowhere, you should say in your website that it is faraway from downtown in a chise area etc.... I didn't like also the staff where not helpful and not inteligent either... elizabeth
Genuine Expedia guest review
Other trip May 27, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Spectacular !!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Fantastic. The Atrium Hotel was close to everything but out of the hubbub of downtown. Free Breakfast was great, free underground parkig was secure, it all rocked and we will for sure stay there again :)
Genuine Hotels.com guest review
2 night romance trip Apr 26, 2015
Meagan
CA
1.0 / 5Poor
"Great location."
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great staff. Located well for eat outs with good food and good prices. Love the fresh scent of the tolitries.Free breakfast was well supplied and comfortable. Room was excellent for disability problems.
Genuine Hotels.com guest review
1 night family trip Apr 23, 2015
Darlene
CA
4.0 / 5Excellent
"Second stay and will come again."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
This is the second time we have stayed at the Atrium in the past month. First time was for 5 nights and this trip was just overnight. For us it was very convenient; just off of highway 1 and close to family. The room and hotel was very clean and the staff were very attentive/helpful to our questions. They did have some TV cable issues which was resolved but gave us no TV for a day. We were also disappointed that the Movie channel was no longer available (even though it was listed on their website). Parking was very good and always spots available/and secure. The continental breakfast was very basic but we were satisfied and it made no difference for us. We will definitely stay here again!
Genuine Hotels.com guest review
1 night family trip Apr 21, 2015
Gary
CA
2.0 / 5Fair
"Meh"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
We were next to the elevators and it was so loud
Genuine Hotels.com guest review
1 night romance trip Apr 18, 2015
A Traveler
CA
2.0 / 5Fair
"Cheap and clean."
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
Clean but not quiet. Hotel staff friendly and efficient. Convenient if you are attending an event at the PNE grounds.
Genuine Hotels.com guest review
1 night trip with friends Apr 15, 2015
A Traveler
CA
5.0 / 5Outstanding
"Nice little getaway."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Very quiet and relaxing. Continental breakfast was just ok.Will stay again, given the chance.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Larry
CA
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    1.0
  • Neighborhood
    -
Needs upgrade by new owners. Poor free breakfast. need some training for front desk staff.
Genuine Expedia guest review
Other trip Jan 18, 2015
A Traveler
CA
5.0 / 5Outstanding
"good hotel, great staff, good location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Stayed there for Grey Cup! Everything was awesome!!
Genuine Expedia guest review
Other trip Dec 2, 2014
Towny
CA
4.0 / 5Excellent
"NICE Hotel and close to public transport!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    5.0
Really nice hotel to stay at, BUT , then your room must not face the traffic.....or you must buy yourself earplugs. The locations is great because bus stops are almost infront of the hotel.
Genuine Hotels.com guest review
4 night family trip Aug 28, 2014
Louis
CA
5.0 / 5Outstanding
"Best for P.N.E"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great location for the P.N.E, wonderful front desk staff and friendly maid service. Rate was a little high.
Genuine Hotels.com guest review
1 night trip Aug 27, 2014
4oldgals.
CA
5.0 / 5Outstanding
"Location couldn't be better!!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I've stayed at this hotel in the past when attending the PNE. The location is excellent....only steps to the fairgrounds. The underground parking is very accessible and convenient. I've also gone downtown Vancouver from here and public transit is so easy. The bus stops only a few steps from the front door of the hotel.
Genuine Hotels.com guest review
2 night trip Aug 23, 2014
Joanne
CA
1.0 / 5Poor
"The Perfect Location for the PNE"
  • Cleanliness
    1.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
Have stayed at this hotel before and were not pleased but because of the location we decided to try it again. This hotel needs a total renovation. The carpets in the hallway and rooms are stained beyond belief. It is hard to believe the rest of the room is clean after you see the condition of the carpets. The A/C was not working very well, our room was very warm once we woke up in the morning. We were very congested and had sore throats. It has probably been a while since that system has seen any maintenance.
Genuine Expedia guest review
Other trip Aug 24, 2014
A Traveler
CA
5.0 / 5Outstanding
"Nice...."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was clean and staff was friendly and helpful. Breakfast was great. Water and lemonade all day in the lobby.......that was nice. For sure would stay again!! The walls are thin.....but people around us were respectful and were quiet early.
Genuine Expedia guest review
Other trip Aug 23, 2014
A Traveler
CA
1.0 / 5Poor
"Good location"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
I requested a double bed room for my family (total three in numbers) But on arrival they gave us only a single bed room. The staff did not change the room. They were in considerate and rude.
Genuine Expedia guest review
Other trip Aug 22, 2014
Dr faisal
CA
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    1.0
Hotel gave us wrong room, had to fit family of 4 onto 2 double beds
Genuine Hotels.com guest review
2 night family trip Aug 18, 2014
A Traveler
CA
4.0 / 5Excellent
"good value"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
I needed a place near a certain store, and close to HIghway 1. Plus a good sleep and a hot shower was what I needed and what I got, and it was cheaper than most other Vancouver hotels.
Genuine Hotels.com guest review
1 night trip Aug 10, 2014
Tom
CA
5.0 / 5Outstanding
"Great Staff and friendly service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
It was great, best service, clean room, good value for money, good transport, stay there again.
Genuine Hotels.com guest review
1 night trip Jul 11, 2014
Bev
CA
2.0 / 5Fair
"Loud traffic, no parking for tall vehicles"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Not a family hotel. Had to pay Burger King to park there overnight, underground parking could not fit our vehicle. Height restriction is 6'. Loud traffic and loud ventilation system.
Genuine Expedia guest review
Other trip Aug 10, 2014
janis
CA
4.0 / 5Excellent
"Well presented hotel in convenient location"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Spent 6 pleasant nights, most amenities like gym, self-operated laundry equipment, and free use of hotel computer and printer. Included breakfast was very good. Very convenient parking. Most of all very friendly and helpful front desk staff. As requested we were given a room on the 3rd level and away from the main road (Hasting East) and because of that most nights were peaceful. Our friends were not so lucky and was given a room facing the main road which was exposed to noisy traffic throughout the 2 nights they were there.
Genuine Expedia guest review
Other trip Aug 10, 2014
Sam
AU
2.0 / 5Fair
"Not worth it"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    -
Air conditioner very noisy Carpet very dirty Asked staff to change room if available - no response Bed lumpy
Genuine Expedia guest review
Other trip Aug 4, 2014
not worth
CA
1.0 / 5Poor
"Old hotel far from downtown"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
The room's fan is very noisy. You will be awake around 5 am because of traffic noise. Not very clean. Very small breakfast area. Not a pleasent drive to downtown. Worst place for a family vacation.
Genuine Hotels.com guest review
3 night family trip Jul 28, 2014
A Traveler
CA
3.0 / 5Good
"family withnolder children leisure"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
location not great hotel older but breakfast great
Genuine Expedia guest review
Other trip Jul 23, 2014
Christine
GB
4.0 / 5Excellent
"Great value"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We arrived at the hotel earlier than expected and the staff were very helpful in making sure we could access our room. Overall all the hotel staff were pleasant and courteous and for this reason alone I would recommend this hotel. It is a little bit further out than I would have liked but there is a bus stop right outside the front door and a great Vietnamese restaurant right up the road. I congratulate the staff on making our 4 day stay such a pleasant experience. I would definitely stay there again and would certainly recommend it to others.
Genuine Expedia guest review
Other trip Jul 6, 2014
Jenny
AU
5.0 / 5Outstanding
"Fantastic Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent
Genuine Hotels.com guest review
3 night trip Jun 26, 2014
Ash
AS
3.0 / 5Good
"Great for PNE but that's about it."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
This hotel is the perfect spot if you are heading to the PNE. But it's pretty much your only option if you want walking distance. The lobby is so nice so I expected much more from the room. It was clean, but the furniture was very dated and ugly. We were on the second floor at the back so our view was a bunch of houses back yards. Another downside is there are NO good restaurants in walking distance. But it was very easy to get to and I might consider staying again if the PNE was our main reason to be in Van. Otherwise I'd look elsewhere for sure.
Genuine Expedia guest review
Other trip Jun 30, 2014
Shannon
CA
3.0 / 5Good
"over all is ok."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
over all is ok, staff is good. close to city center.
Genuine Expedia guest review
Other trip Jun 18, 2014
A Traveler
CA
3.0 / 5Good
"Noisy hotel on main road"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
The balcony opens onto the main road, and the balcony windows do nothing to suppress the noise from the traffic going by. The breakfast buffet is eat all you can if you dare, pretty grim.
Genuine Expedia guest review
Other trip Jun 15, 2014
A Traveler
CA
3.0 / 5Good
"decent hotel near racetrack"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Not bad, one problem was staff had not vacuumed glass from carpet around bed
Genuine Expedia guest review
Other trip Jun 14, 2014
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews