All hotels in Carlton, Victoria, Australia
1 room, 2 adults
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701 Swanston Street, Carlton, VIC, 3053, Australia, ‏‎800-491-6126
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3.6 / 5Good

Score breakdown (from 143 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.8
  • Condition
    3.4
  • Neighborhood
    4.2

The following English reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"I"
Food in room was out of date we informed staff on day one still same on day four room wasn't clean and shower door half missing and broken
Genuine Hotels.com guest review
4 night trip Sep 19, 2014
sando
AU
4.0 / 5Excellent
"Excellent Hotel"
Overall, excellent & enjoyed my stay in rydges, staff at reception are very helpful and efficient!
Genuine Expedia guest review
Other trip Sep 25, 2014
FC
SG
4.0 / 5Excellent
"Quiet location"
Very nice and friendly
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
A Traveler
AU
5.0 / 5Outstanding
"We love Rydges on Swanston"
We went to Melbourne for a 30th birthday and decided to stay at Rydges on Swanston because it was close to the party venue. The staff were very welcoming and helpful and the room was very comfortable with a lovely view of the park. We thoroughly enjoyed our stay and will definitely stay there again.
Genuine Expedia guest review
Other trip Sep 21, 2014
Rochelle
AU
3.0 / 5Good
Bathroom flooded from sewerage drain which made the room smell too. They did move us however. The parking token requirement is not convenient.
Genuine Hotels.com guest review
1 night family trip Jul 27, 2014
A Traveler
AU
4.0 / 5Excellent
"Great location"
Rooms are great. Location is beautiful. Dodgy carparks - isolated, dark and dusty/dirty. Car park lift is very small and claustrophobic/run down. Need more items on the overnight menu.
Genuine Hotels.com guest review
1 night trip Jun 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"Easy access close to public transport."
Very easy to go around the city as tha tram stop just around the corner from the hotel. The famous Italian area Lygon street only walking distance...
Genuine Expedia guest review
Other trip Jul 11, 2014
deedee
AU
3.0 / 5Good
the bathroom was cramped..and room was small but it was clean
Genuine Hotels.com guest review
1 night trip Jul 2, 2014
A Traveler
AU
5.0 / 5Outstanding
"family weekend away"
Everything was good would definitely come again price was cheap for hotel in the city
Genuine Hotels.com guest review
1 night family trip Jun 8, 2014
A Traveler
AU
3.0 / 5Good
"Near the hospital where we were visiting"
Room was fine , but the room service meal was terrible. Cold and been cooked too much.
Genuine Expedia guest review
Other trip Jun 9, 2014
vlada
AU
4.0 / 5Excellent
"Great bed and close to the city"
Lovely room, good location walk to the city and busy Lygon Street for delicious dinner, a handy location and can drive in from Geelong via Royal Park avoiding city traffic park the car for the rest of your stay.
Genuine Expedia guest review
Other trip Jun 4, 2014
jojo
AU
2.0 / 5Fair
"Expensive,small and dirty"
Did not enjoy my stay at all. The bathroom tiles were covered in mould then room was tiny and very expensive given the price was $270.
Genuine Expedia guest review
Other trip Jun 2, 2014
Overpriced
AU
3.0 / 5Good
"Walking distance to city. Very convenient."
Comfortable to stay. Most of the time I am not in the room except at night. Only think I like to have it change to improve is to have a newer kettle, iron and hair dryer. I don't feel like clean the kettle to make myself a cup of tea.
Genuine Expedia guest review
Other trip Jun 1, 2014
Bigcat
AU
4.0 / 5Excellent
"Nice place, close to things to do"
Was a great place to stay for a night or two. The bed was incredibly comfortable and the room was aesthetically pleasing. Would recommend to friends to stay there.
Genuine Expedia guest review
Other trip Jun 1, 2014
A Traveler
AU
5.0 / 5Outstanding
"all together perfect"
it was amazing. love the lot
Genuine Hotels.com guest review
1 night business trip May 11, 2014
rebecca
AU
4.0 / 5Excellent
"Rydges Carlton"
There for business. Central for my requirements. Staff friendly, rooms clean and comfortable. Older building but looks like rooms are slowly being renovated.
Genuine Expedia guest review
Other trip May 24, 2014
A Traveler
AU
5.0 / 5Outstanding
"Close to Lygon Street"
Great hotel, generous room, fully appointed, everything yo need. Quiet location apart from a little bit of lift noise early in the morning and water pipe noise from adjoining room. This was minor. Very comfortable. Full breakfast available, good choice, excellent quality and reasonably priced. A 10 minute walk to Lygon Street and all the choice resteraunts. Would highly recommend and would stay again.
Genuine Hotels.com guest review
2 night business trip May 18, 2014
Meandpam
AU
4.0 / 5Excellent
$129 for superior long was Fantastic value for money .
Genuine Hotels.com guest review
1 night trip May 9, 2014
A Traveler
AU
4.0 / 5Excellent
"Somewhat dated on the outside but comfortable and"
I stayed in a spa room which was wonderful. It is clean crisp and modern and out of keeping with the dated look and feel of the hotel in general. I was very pleased with my stay and would definitely book again. The hotel is a number of blocks west of the CBD but easily accessed via tram so not really a problem for me. The price and service more than make up for the dated look of the hotel and the drink voucher on arrival was an added bonus. Parking is more sensibly priced around the hotel than in the CBD too.
Genuine Expedia guest review
Other trip May 13, 2014
Grant
AU
4.0 / 5Excellent
The receptionist was to efficient to the point of being rude. The bed very hard, but that can be a personal choice.
Genuine Hotels.com guest review
1 night business trip Feb 22, 2014
Mike
AU
5.0 / 5Outstanding
"What a great place"
Rydges provides a perfect stepping stone for any adventure within Melbourne.We were in town for The Boss and it is a short tram ride then a quick walk to the venue. Staff were great and the room such good value.
Genuine Hotels.com guest review
1 night trip Feb 16, 2014
Andrew
AU
3.0 / 5Good
"Great location"
Fantastic location, just a couple of blocks away from Lygon Street and walking distance to CBD and trams. Staff was helpful, got a free upgrade on our stay, but the hotel looks a bit old. Will definitely be back when the price is right.
Genuine Hotels.com guest review
2 night romance trip Feb 15, 2014
Jono
AU
5.0 / 5Outstanding
"A little worn out but very comfy"
This is the second Rydges we've stayed at and they both have had the same feel - slightly run down and in need of a make over but very clean and all the amenities such as the bed, sheets, tv, shower etc are all new, comfortable and in perfect working order. The rooftop pool was very welcome in the 37 degree heat too!! This Rydges was in a fantastic location for us (as was the other one in Camperdown, Sydney) and overall we had a great stay. Thanks.
Genuine Hotels.com guest review
1 night trip Jan 31, 2014
Antony
AU
4.0 / 5Excellent
"Great value through Hotels.com"
Got this accom with a daily deal. Great room Central location Will return
Genuine Hotels.com guest review
1 night business trip Jan 31, 2014
A Traveler
AU
4.0 / 5Excellent
"Spacious rooms"
The price we paid was good value for money. The room was spacious and the beds very comfortable. On the downside the tap in the bathroom basin leaked and water ran over the bench when you turned the tap on. There is also not much bench space in the bathroom. However there was lots in the bedroom itself. The waitress in the restaurant/bar was lovely, however the reception staff left a lot to be desired and could do with some people skills. The pool/spa area was very pleasant. Overall a good stay.
Genuine Hotels.com guest review
2 night trip Jan 10, 2014
Cahrob
AU
3.0 / 5Good
Cleaning standards are very low. Bed, mattress protector, sheets, towels, upholstery was stained. Previous patrons socks in room etc etc etc. Not impressed.
Genuine Hotels.com guest review
6 night trip Dec 27, 2013
A Traveler
AU
3.0 / 5Good
"Good location but could do with a GOOD clean"
Not very clean. Cleaners seemed to work when they felt like it, very casual approach to the rooms. I think they need to be introduced to this new invention called mould remover for the bathroom. My son spilled something on the sheets on the first day in a really obvious spot if you were making the bed and they never changed the sheets the whole time we were there.
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
AU
2.0 / 5Fair
The cleanliness was disappointing, the shower did not drain well, the room/bathroom needed a good clean especially the bathroom walls, shower and door/frame. The A/C leaked an old problem judging by the white stain on the carpet. It started to leak on the 2 day which meant wet carpet and a damp smell. This was brought to the attention of the hotel..... they said it was an on going problem! We were given a free breakfast as compensation for our discomfort. The breakfast crockery was often dirty..... ? the dishwasher is not functioning properly. The staff were friendly. The location was great. But won't stay there again!
Genuine Expedia guest review
Other trip Dec 31, 2013
A Traveler
AU
4.0 / 5Excellent
"Xmas visit"
We visit Melbourne with our children to take in the christmas displays each year and we have found the location and services are perfect for our stay so we have booked multiple times without hesitation.
Genuine Hotels.com guest review
2 night family trip Dec 14, 2013
Sandi
AU
4.0 / 5Excellent
"Nice"
had a short stay. Checkin quick and room was clean
Genuine Expedia guest review
Other trip Oct 19, 2013
A Traveler
AU
5.0 / 5Outstanding
"graet location"
we had a great stay and was close to lygon street. rooms could be a bit classier.
Genuine Hotels.com guest review
1 night family trip Sep 27, 2013
materia
AU
2.0 / 5Fair
"mediocre service and ambience"
On the positive side: I was given an immediate change of room when I objected to being next to the renovation site. The second room was quiet, spacious and comfortable. I liked having individually controlled air conditioning, however the negatives are: the room was only clean on the surface, multiple splashes on wall. Blood? Don't know but not pleasant. A one inch border of thick dust around the entire room against the skirting board, shower had a lot of black mould on the tiles and grout. Dirt around tap base. Toilet seat damaged and very dirty around the hinge area. Room service breakfast arrived cold and not as ordered and no salt or pepper. Replacement was hot, still not as ordered and empty salt cellar. Overall this hotel is definitely not worthy of 4.5 star rating. Meals other than breakfast were well cooked and presented but very lacking in vegetables.
Genuine Hotels.com guest review
4 night business trip Sep 6, 2013
Country visitor
AU
5.0 / 5Outstanding
"Perfect for visit to University of Melbourne"
Perfectly comfortable hotel and room. Bathroom a little tired and small but not really an issue. Good breakfast and helpful staff. Ideal location for the university but also very easy to get into city centre on tram.
Genuine Hotels.com guest review
2 night trip Aug 17, 2013
A Traveler
NZ
1.0 / 5Poor
"very disappointing experience"
Service is really bad. polite but extremely inefficient. Hotel booked us wrong day for airport pick up. They called me the day before we were to check in to relocate us to a another hotel which we declined. newly renovated bathroom was flooded after two person's shower . It was so bad that the water started dripping on the carpet in the room . We had to call room service who came and put towels on the wet carpet. We have never stayed in such a bad hotel whoch costed us $200 per night. Total disappointment.
Genuine Expedia guest review
Other trip Aug 6, 2013
Rita
AU
3.0 / 5Good
"Could be improved"
Original staff could not have been more helpful and friendly, but later in the day I discovered 2 pillow cases which were dirty and had long hairs on and the receptionist was less than apologetic and made me feel unnecessarily fussy when I asked for clean ones. The housekeeping staff were quick and efficient though and did ask noisy neighbours to quieten down. Our so called family rm for 50 yr old mum n 27 yo, 16 and 14 yo boys was 2 queen beds and a bathroom door that was difficult to open and close and being a bifold kept everyone else in the room very aware of what was happening iin the bathroom - full sound effects! Sound proofing between rooms was poor and it was a noisy night with people wandering corridors at all hours.
Genuine Expedia guest review
Other trip Jul 27, 2013
Suzie
AU
4.0 / 5Excellent
"Ideal location & good service"
Very helpful staff Great location Good food Free WiFi but kept failing
Genuine Expedia guest review
Other trip Jul 26, 2013
David
NZ
1.0 / 5Poor
"unacceptable security"
I was disgusted to find a stranger coming into my room who had been allocated my room plus room keys, by reception. Reception's consideration of guest's personal security was totally lacking. Surprisingly I hadn't been able to find any security box in the room so my personal valuables were not secure and could easily have been removed if I hadn't been there. Fortunately the stranger was honest but hotel security at Rydges is unacceptable.
Genuine Hotels.com guest review
3 night trip Jun 22, 2013
A Traveler
NZ
4.0 / 5Excellent
"rydges"
the hotel was very close to our event and reasonably priced
Genuine Expedia guest review
Other trip Jun 25, 2013
dazza
AU
2.0 / 5Fair
"Room not cleaned properly"
All the cleaner did was make my bed, glasses were not cleaned or changed and toiletries not replaced. There was work going on to the rooms on my floor which was not stated when I booked. There were dirty foot prints and dust all over the carpet and skirting boards. Plus a large metal crete was left outside my room for the whole of my 2 night stay.
Genuine Hotels.com guest review
2 night business trip Jun 16, 2013
A Traveler
AU
3.0 / 5Good
"Needs a refit"
The place needs a refit, some rooms are refurbed, some not.
Genuine Expedia guest review
Other trip Jun 1, 2013
A Traveler
AU
4.0 / 5Excellent
"Great location and a good price"
The location is excellent, we could walk to Lygon Street and surrounds. We were happy enough with the room for the price we paid, we got an online deal which was reasonable but I would not pay the normal rate for the room. Our room was small but cozy, nice comfortable bed, goodmTV, fridge and view from window. The heating took a long time to work out and had to call to reception twice to get soemone to come up and help with it. Eventually between the two of us we got heating to work.
Genuine Hotels.com guest review
1 night business trip May 17, 2013
vicky
AU
3.0 / 5Good
"Good Value"
great value for money. The room was spacious but the furniture are a little worn. it was not located in the city cbd but the walk into the city was ok and the tram stop is just outside the hotel. the hotel bar was quite relaxing, it was specials on everyday. the staff was friendly and very knowledgeable
Genuine Hotels.com guest review
2 night trip with friends Apr 25, 2013
chan
AU
2.0 / 5Fair
Not happy. Arrived after international flight to endure major renovation jackhammers that continued until 6.30 pm. Then rest of night had to endure noisy elevator. The bathroom was not clean with dirt on walls and shower grout very mould stained. The car park ( for which an additional charge of $25 was added) was a nightmare to park in as area and spaces were small making it near impossible to manoevre into spaces. It should not have the star rating it has. Staff were good and breakfast was excellent.
Genuine Hotels.com guest review
1 night trip Apr 12, 2013
chris
AU
2.0 / 5Fair
"weekend in Melbourne"
airconditioning leaked and carpet was very wet - we were unable to move rooms. Rooms need to be repainted and bath room needs to be updated.
Genuine Expedia guest review
Other trip Mar 19, 2013
A Traveler
AU
3.0 / 5Good
"Ugly bathrooms"
The hotel was within walking distance of Lygon St and the CBD. The staff were very friendly. The room was nice enough with a lovely view but very small especially with a king bed. The bathroom left a lot to be desired however. The grout between the tiles on the floor and in the shower looked filthy. The shutter doors didn't close properly and the lighting was very poor. Several people knocked on our door through the night, who knows why. Overall, I was quite disappointed. Especially because of the price we paid.
Genuine Hotels.com guest review
1 night romance trip Mar 2, 2013
A Traveler
AU
4.0 / 5Excellent
"It's not a four and a half hotel."
The building is old, the hotel is nice, but it doesn't fit in the 4.5 stars description.
Genuine Hotels.com guest review
1 night trip Dec 29, 2012
A Traveler
AU
1.0 / 5Poor
"Dirty, blood stained sheets."
Our stay started off great! We arrived at the hotel at 10.30am and could check in straight away. Unfortunately, it went downhill from there. The sheets were dirty! There was make up and stains and it looked as though the sheets were taken off and the bed re-made to hide the offending marks. There was even blood on the bed cover! We informed reception of what we thought was an error, not that they cared, in fact they were quite indifferent. The sheet was changed, but the pillows and blood stained cover remained, twice! After our complaint, both our room key cards stopped working. There was what seemed like a nightclub above our room, toiletries, coffees etc, were not replenished and towels were ripped. A real shame as the location was perfect. I hope they lift their game as there are so many other hotels offering great deals with great service. Rydges: discount room=discount service.
Genuine Expedia guest review
Other trip Oct 23, 2012
M+M
AU
4.0 / 5Excellent
Great place would use again
Genuine Hotels.com guest review
Other trip Sep 9, 2012
Tim
NZ
2.0 / 5Fair
"HM"
heating in room did not work parking should be free ioning board was broken not sure how it is a 4.5 star hotel reception area looked drab and miserable
Genuine Expedia guest review
Other trip Sep 5, 2012
A Traveler
AU
4.0 / 5Excellent
"Great Nights sleep"
Quiet hotel in a great location.
Genuine Hotels.com guest review
Business trip Sep 5, 2012
A Traveler
NZ
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