The hotel was within walking distance of Lygon St and the CBD. The staff were very friendly. The room was nice enough with a lovely view but very small especially with a king bed. The bathroom left a lot to be desired however. The grout between the tiles on the floor and in the shower looked filthy. The shutter doors didn't close properly and the lighting […] was very poor. Several people knocked on our door through the night, who knows why. Overall, I was quite disappointed. Especially because of the price we paid. Read moreGenuine Hotels.com guest review
"It's not a four and a half hotel."
The building is old, the hotel is nice, but it doesn't fit in the 4.5 stars description.Genuine Hotels.com guest review
"Dirty, blood stained sheets."
Our stay started off great! We arrived at the hotel at 10.30am and could check in straight away. Unfortunately, it went downhill from there. The sheets were dirty! There was make up and stains and it looked as though the sheets were taken off and the bed re-made to hide the offending marks. There was even blood on the bed cover! We informed reception […] of what we thought was an error, not that they cared, in fact they were quite indifferent. The sheet was changed, but the pillows and blood stained cover remained, twice! After our complaint, both our room key cards stopped working. There was what seemed like a nightclub above our room, toiletries, coffees etc, were not replenished and towels were ripped. A real shame as the location was perfect. I hope they lift their game as there are so many other hotels offering great deals with great service. Rydges: discount room=discount service. Read moreGenuine Expedia guest review
Great place would use againGenuine Hotels.com guest review
heating in room did not work parking should be free ioning board was broken not sure how it is a 4.5 star hotel reception area looked drab and miserableGenuine Expedia guest review
"Great Nights sleep"
Quiet hotel in a great location.Genuine Hotels.com guest review
"Great value for money."
Having booked through Hotels.com.au we were very pleased with our stay. The room was not quite as expected (Queen bed rather than the stated King and no park view) but it was larger than usual and had a spa. The room was quiet but a bit warm and we couldn't find a way of turning the heating down. The hotel is in walking distance of the Lygon St restaurants. […] We would stay again. Read moreGenuine Hotels.com guest review
"Very close to everything"
Very comfortable and great location. Close to the markets and the cbd. Trams at your door step and only one street back from Lyon st.Genuine Expedia guest review
"Great location, good hotel, not worth full rate"
Well located to University of Melbourne. Decor getting a little tired but all functional. I got the room for half the standard rate and that felt like good value for money. I will definitely stay again if I can get a good rate. Not worth full price though.Genuine Expedia guest review
The few things I look for in a hotel room are cleanliness, quiet and location. We stayed at Ridges for four nights in August 2012 and it ticked each of the boxes. We stayed with two other couples and all of our rooms were spotless but two of our rooms were not recently refurbished - probably last renovated in the 1990's. The other room was recently […] renovated and looked beautiful. It seemed to be luck of the draw to get the recently renovated rooms as all our rooms were on the same floor and close togther. Location wise - this hotel is close to Lygon St (food) and a short tram ride away from the CBD (food, shops and a railway station). Would definately stay at this hotel again! Read moreGenuine Expedia guest review
"Great for young people"
After being let down by the standards of other local hotels the Rydges on Swanston was closer to what we would expect when paying for a low to mid range budget. We got a great deal last minute through Expedia when hotel rooms were at a premium and our stay was made more enjoyable by this lovely hotel. Great value.Genuine Expedia guest review
"overall, a little disappointing"
As visitors to Melbourne, we were so excited to stay close to everything. We arrived after flying from Hong Kong for 9 hours. All we wanted to do was shower and go to sleep. What a shock when we opened our room door, and the room was freezing! In addition, we had requested a king size bed, instead there was a double bed and a twin bed in the room. After […] some discussion with the front desk manager, Mel, we were moved 2 hours later to another room. Read moreGenuine Hotels.com guest review
"Very happy customer"
Hotel was lovely. Rooms do need some renovating in bathrooms but otherwise great. Location was perfect and service was a little bit slow but requests performed without incident or attitude!Genuine Hotels.com guest review
Good location. views of the park worhtwhile. good coffee downstrairs. staff had a good attitude.Genuine Expedia guest review
Had a great stay, easy to pop in and out as location was very handy.Genuine Hotels.com guest review
"Disappointing compared to Rydges' normal quality"
The tiles in the shower were cracked and I couldn't get enough water pressure to wash my hair. The pillows were plentiful, but rock hard, as was the bed. Overall, had a bit of a shabby air to it.Genuine Expedia guest review
First rate accommodation at a reasonable price. The Hotel is clean; comfortable, with all amenities and friendly approachable staff. Excellent breakfast included. Close to galleries, restaurants and the State Library; within walking distance of CBD, Federation Square, The Yarra River and Flinders St Station. Highly recommended.Genuine Hotels.com guest review
"Not what you expect from the Rydges!"
Our stay was pleasant enough, but not at all what you expect from the rydges. The shower needed to be regrouted and had cracked tiles everywhere. the exhaust fan made a lound clumping noise the whole entire time we had it on, The air conditioner/heater had a missing cover. Although these things may of been specific to this room, we were overall disappointed […] given the good name of the Rydges hotel. Also the first day we left a sign on the door asking for fresh towels we arrived back to the hotel that night to no fresh towels. The location was brilliant, walking distance to markets, you can catch one tram just out the front to South Yarra without any hassle. Read moreGenuine Hotels.com guest review
"The spa room is worth it!"
Loved it! Friendly and helpful staff, beautiful room, delicious breakfast and all so close to the city!Genuine Expedia guest review
"Really easy comfortable stay"
Fantastic position, easy to get everywhere including City & Lygon Street cafes. The hotel was clean and comfortable. Aspects of it were a little tired but not at all a problem for us. Hotel reception staff were amazingly helpful and friendly, nothing was too much trouble. Attached restaurant was great too. We would definitely stay again.Genuine Expedia guest review
First room had a broken shower door and had been smoked in, it stunk so we were offered another room. Staff seemed disinterested. However location wise the hotel was great cleanliness overall was okay. Room service adequate.Genuine Expedia guest review
"Rydes on Swanston"
Good location, very clean and comfortable rooms. Close walk to Queen Vic Market and Lygon St restaurants. Tram stop just outside the hotel to travel to other parts of the city. Eateries & convenience stores just opposite. The hotel restaurant does not have too many options. The car parking was paid, $15 per night and the spaces very small and congested. […] Our big SUV had to be parked with lots of difficulty. But overall experience very good. Highly recommended. Read moreGenuine Hotels.com guest review
The linen was clean and the staff were friendly and courteous which were the only real positives. The room had significant defects - a section of the ceiling paint was peeling off in great lumps as though a large leak at sometime in the past had occurred (no attempt to repair), a section of a wall was in similar condition (no attempt to repair) and […] one wonders about the mould spoor count and affect on health of people with ailments, the bathroom was in poor condition with cracked and broken tiles, grubby grout in shower recess, ill fitting shower screen door, loose toilet seat that did not respond to fixing. I struggle to see how this hotel achieved it supposed rating Read moreGenuine Expedia guest review
"A great holiday"
The hotel is in a fantastic location. The staff are very welcoming & helpful. We were very happy with our stay there, and we will book the Rydges in Carlton again for sure.Genuine Expedia guest review
"Good family Stay"
Great value for our stay 2ad 1child (8yrs) 2 nightsGenuine Expedia guest review
"Needs a lift!"
Have stayed at this hotel a number of times and it is starting to look very tired. And with only lift, it can get very frustrating.Genuine Expedia guest review
"decent hotel. would not pay full rate."
Pretty good overall. Good location and rooms were nice. Bed was super hard and pretty uncomfortable though, we had to get another quilt sent up to lay on top of. The shower also left a bit to be desired, was super small and the heat kept cutting out. The elevator was also super slow and old which isnt a huge deal but i could see it frustrating some […] . Read moreGenuine Expedia guest review
"Poor bathroom standard"
The Staff were excellent and courteous however the bathroom in my room was extremely dated and unfortunately not maintained. The toilet sistern was cracked, the bathroom/shower still had old, used shampoos and soaps from the previous guest and the toilet paper holder was broken. The room itself was tidy and maintained but the bathroom was a major d […] isappointment. Read moreGenuine Expedia guest review
"A good place to stay"
We stay here regularly and find it very convenient to Melbourne University and easy to get into the CBD or to Lygon St restaurant area. It's very nice and also clean and the best rooms are the ones overlooking the park in the side street adjacent to the hotel. The rooms at the front may be a ltitle noisy due to trams and traffic, however the rooms facing […] North and West are nice and quiet. The only drawback I see is that the hotel is growing old at the same rate I am. The bathrooms are getting to stage of needing renovation and on our most recent stay last week the bathroom was past that point. Some of the other rooms have a folding doors to the bathroom which we don't like. Hotel parking is a little expensive at $15 per night and the garage door opens automatically as you drive up which means anyone can open it and walk in to ransack the vehicles. As you need a code to open the door to get out it would be good to have a code to get in thus providing security for the cars. Breakfast is never included in my rate so I don't know if it's any good. You wouldn't think it would blow the budget if the hotel provided a continental breakfast to guests, it would save me going out to 7/11 next door and the small amount they spent on a bit of cereal and oj would reap huge benefits in PR for them. A good place to stay and we will again. Read moreGenuine Expedia guest review
Nice but would check out other hotels within the immediate area as for better value for money.Alittle over priced ,Genuine Hotels.com guest review
I was not made feel welcome. I was not advised of any carpark facilities. Staff treated me like a chore. They took credit card as holding deposit, when asked when the funds would be returned to my account. They blamed the the bank. I had to chase them 3 days it took for funds to be returned. The man infront of me was offered a complimently drink, we […] were not. I have stayed at 2star places and been treated much better. One staff member offered me something complimentry as I only stayed one night instead of 2 although I paid for 2. I understood there was no refund, however I had been threw a traumatic time, where I had witnessed a horrific fatal accident, which due to police interviews etc I was unable to stay my 2nights, whilst I understand this is not their problem, however a little compassion, maybe cheese and biscuits and a glass of wine would not have broken the bank. I can only say I will be advising my fb friends etc, and on my return would not consider this facility. We live in a very cut throat world, where service is the utmost. Rydges did not make my stay that of a pleasant nature. The original girl on the phone was lovely. The check in girl and check out staff, need to shape up or ship out. Read moreGenuine Expedia guest review
"Great value for money"
Very reasonably priced for an Executive Twin Room (that sleeps 4 people). Nice Restaurant and great coffee.Genuine Expedia guest review
"A great stay!"
Really enjoyed the stay. Especially loved the pool.Genuine Expedia guest review
Hotellet var mycket fräscht och låg fantastiskt bra till. Nära till allt i ett lugnt område och även nära till spårvagnen. Maten var bra och rumet likaså.Genuine Hotels.com guest review
"Bra läge. Nära spårvagnar och centrum Carlton"
Bra läge. Nära spårvagnar och centrum, Carlton och Lygon street. Helt OK men sängen bäddades inte alla dagarGenuine Hotels.com guest review
Très bonne situation, à 10 min à pied du gros centre d'activité touristique, ou à 1 min en tramway. L'arrêt est juste devant l'hôtel, et il y a en 1 toutes les 2 min environs. L'accueil est excellent et les chambres confortables. Il y a eu un problème d'évacuation dans la salle de bain, et le personnel nous a de suite placé dans une chambre de catégorie […] supérieure pour toute la durée de notre séjour. La salle de sport est fonctionnelle, la piscine et le jacuzzi sur le toit sont les bienvenus, et il y a un parking souterrain qui coute bien moins cher que si on gare notre voiture dans la rue... De plus nous n'avons pas entendu de bruit la nuit: l'isolation phonique est donc bonne. On recommande! Read moreGenuine Hotels.com guest review
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