"Night went horribly wrong"
Got to the hotel and they didn't have my reservation and had no vacancies! And still no refund! The beginning of a long night but John saved the day. Thanks John.Genuine Hotels.com guest review
"Good small Casino"
Small Casino, smaller rooms, tub leaked a lot, but overall good value.Genuine Hotels.com guest review
"comfortable and secure"
I appreciate that the hotel section is accessible only with the hotel keycard. The room was really clean and comfortable.Genuine Hotels.com guest review
"Poor Front Desk Customer Service"
All but the front desk customer service was good. They offer complimentary WiFi. When I tried to log on it failed, called the front desk and got operator who said front desk would call right back, 1/2 hour later no call. When I returned at 2 AM, I tried WiFi again no luck, called technical support, they said I wasn't logged in as registered guest and […] to call front desk to activate my registration. I called again and got the operator and she said the front desk would call right back. Instead I got a knock at the door at 2:30 AM by 2 hotel Engineer's, they understood and confirmed the problem and in front of me on their 2 way radio ask the front desk to update my rpom , she rudely said it was. I retried with no luck, they then used my TV to check and found me not logged in. They called her again and asked her to re log my room in, she, with me hearing everything, said no, I'm on my break and why do I need to do it tonight anyway. The Engineer said because the Guest wants to use the WiFi now not tomorrow. She said on open mic, this is "expletive". The two Engineers apologized for her comment and said someone was getting and needed an attitude adjustment. They were great, Overall Front Desk experience was rated at 0. Read moreGenuine Hotels.com guest review
GoodGenuine Hotels.com guest review
"Casino&Bed was the only plus"
I Loved everything about the Casino and friendliness of the staff but the rooms need some improvements. Luckily the Bed was comfortable&the Sheets were cleanGenuine Hotels.com guest review
Great place to stay.Genuine Hotels.com guest review
I booked this room for an employee on a business trip. After seeing this is the closest hotel to where he needs to be and reviewing the pictures online it seems like a good choice. The pictures mind you "look" REALLY good! After my employee comes back he tells me that the floor in his room was so dirty that after walking on the carpet for 5 min, the […] bottoms of his socks were black. Needless to say I am so embarrassed I sent a good employee to a hole like that. I could go on and on.... Out of breath now. Do not stay there, pictures are VERY misleading. Read moreGenuine Hotels.com guest review
The beds were uncomfortable and you won't get very many tv channels. When I booked the hotel nothing was said about the $100 deposit (I figured they would just hold the credit card in case of damages). The room was clean and the pool felt great! Overall good hotel for the price thoughGenuine Hotels.com guest review
IT WAS FAR FROM THE STRIP BUT OTHERWISE IT'S OK FOR THE MONEY YOU SPEND ON IT.Genuine Hotels.com guest review
Like itGenuine Hotels.com guest review
I'm a local who checked in to temporarily check out of life stressors. I wanted to get away for stress free relaxation but found myself even more stressed when the air conditioner compressor needed to be replaced after the maintenance man played around with it for 30min as I sat and watched. When he finally realized that patching it with a band-aid […] would no longer mask the engine roaring sounds, I was asked if I wouldn't mind changing rooms. I agreed and packed my bag and trudged 6 doors down to another room where the air conditioner shook and rattled. He handed me the key and asked me was it better. I asked "does it get any better"? He stated that why the air conditioning units are called "window shaker" units. By this time, all I wanted to do was relax. Relax, ha!! The air condition unit rattled and hummed it soon became the source of my stress and not that of which led me there. Thank goodness for the 99cent margaritas! I rate those a 10. Read moreGenuine Hotels.com guest review
"Maybe more expensive than it should be."
Not as good as Texas Station or Santa Fe Station. I felt 'nickeled and dimed' at every step, though this is something you can expect from other station casinos, and likely Las Vegas in general. You do not get a couple of coupons like you do at Texas Station. Wifi is $5.99 per night for 512k connection and $9.99 for a 5mbps. The staff was friendly, the […] room was clean. If you expect the deals listed for Buffet and etc., make sure you have a Station card, otherwise you won't get anything. Read moreGenuine Hotels.com guest review
"will rip you off with no customer service"
My room was paid in full ahead of time. Upon check in (a late check in) I found that my reservation had been canceled and had not been notified. I asked if they can give us a room with the money that was paid and they said no because it was nonrefundable. (I knew this) but they would not work with me and just offered to sell me another room. This hotel […] stole my money. Lucky a friend of mine lives in Las Vegas and the four of us slept on his floor that night. Read moreGenuine Hotels.com guest review
The title of this review says it all.Genuine Hotels.com guest review
"will never stay again"
dont expect anyrhing. .. we asked for a king bed.. made the reservation that way.... we were told they only had 10 in the entire hotel.....and on top of that a $10 fee for the onlime booking and a $100 deposit that will take 10 days to get back.....Genuine Hotels.com guest review
Upon check in, we were charged an additional 11.95 per night for convenience fees. After already making the reservation, I felt that this was a bait and hook move that left me without any option but to pay it. The entrance to the hotel part of the casino is not welcoming or obvious. Also, I tried several times to connect to their Wi-Fi and even asked […] for help, but just couldn't get it. So I paid the convenience fee for inconvenient service. Read moreGenuine Hotels.com guest review
The rooms are very small and the facility is due for renovation. The Texas across the street is much better.Genuine Expedia guest review
"Get what you pay for."
The neighborhood is a bit shady to say the least. I liked not having to drag my luggage and toddler through the casino to get to the room.The hotels is outdated, but pretty clean and the staff is polite. Pretty sure we encountered some people on their way to the parking lot for a drug deal - they were nice though! I probably wouldn't stay here agai […] n. Read moreGenuine Hotels.com guest review
After checking into the room, I immediately checked out when I saw the cinder block walls. I figured for a station casino they would have had full walls. So I did not stay at all and still took the hit on the charge due to not likeing it at all.Genuine Hotels.com guest review
"Close to Hospital to stay by family member"
The hotel was conveniently located only 2.5 miles away from Valley Medical Center Hospital where I needed to be close to a family member. Several places at the Casino to eat. Room was quiet and clean. Only complaint was the water was not hot enough to enjoy a shower!Genuine Hotels.com guest review
"Nice QUIET hotel off the strip."
Friendly staff, good buffet, good prices, we'll stay again.Genuine Expedia guest review
"Great room for the price"
Clean room, quiet, close to parking lot and casino. Great stay as alwaysGenuine Hotels.com guest review
The room we got at times smelled like a backed up toilet I like how it was quiet n easy to get toGenuine Hotels.com guest review
"Smokers and gamblers"
If you are a smoker or a gambler it is probably okay. My profile with Expedia is a non-smoker, but when I booked I saw smoker on the reservation. I called immediately to change and then again two days later to make sure I was in a Non-smoking room. When I arrived I was in a SMOKING room with no non-smoking rooms available. I had to sleep on the chair […] by the window with my head by the open window. I tried to sleep in my car, but for security reasons they said I could not. They did take off the extra $11.00 a day that was added for the one night that is for "extras", which is internet and other things. The internet did not work none of the days I was there. I could get on for one minute and then I was knocked off. Spent an hour one day with their IT, with no luck. The next day waited for IT to come to my room for an hour before having to leave. I would not recommend this hotel unless you are a smoker and a gambler. Read moreGenuine Expedia guest review
"Nice place for business stay"
Liked the room, clean, great linens. Had a problem with wifi, hooked up with wired instead. Unable to wifi with iPad. Main thing NO hotel valet, had lots of bags due to business, did use cart when leaving. Also electronic key system was not that consistent, had to reset once. Nice hotel people, felt secure. Good restaurants, food available.Genuine Hotels.com guest review
"Very good hotel for the price"
This was a very good hotel for a very low price. Staff was very nice and and had no issues. Great for anyone traveling on a budget.Genuine Expedia guest review
"Quiet, but the carpet I'd filthy."
Smoky in casino, brunch good, staff were very niceGenuine Expedia guest review
"Not what expected"
The best way to describe this was great customer service, rooms not as advertised. I wouldn't make a decision based on the pictures. When we arrived we were informed that to get the room advertised we would have to pay an extra $15 a day.Genuine Hotels.com guest review
"Cigarette smoke filled nightmare."
Forgot how awful casinos can smell. Think that all rooms used to be smoking and even now non-smoking rooms still have the smell of old smoke. Would not stay again. Plastic bagged up clothes that were worn so as not to have to put them in our suitcases.Genuine Hotels.com guest review
"A two night stay"
I was given a downstairs room, rather small with only a shower, not a bath tub. But even though the hotel is old, It was clean and comfortable. The bed also was fine, and the price was reasonable.Genuine Expedia guest review
literally the smallest room ever, jut teeny tiny. hard to walk around beds. staff was friendly and room was pretty clean, but very outdated. My husband who is 6'3" had to duck to shower.Genuine Hotels.com guest review
"Nice hotel good location good restaurants---------"
Nice hotel good location good restaurants security all night on parking lots I do recommend this hotelGenuine Expedia guest review
"Very Disappointing Experience !"
The rooms in the hotel need to be updated. Terrible shower heads. The airconditiong in the room was very loud. I could hear the neighbors airconditioning unit. We were misinformed as to the activation period of the hotel rewards card. We could not use it when we wanted to. The promised slot money was expired by the time we were able to use it. The Reward […] personel was not able to help me with the problem and the manager was not availble for assistance. Overall, it was poor experience and we will never stay at this hotel again. Read moreGenuine Expedia guest review
no commentsGenuine Hotels.com guest review
The rooms were okay. The bathrooms were small. I think only 2-3 floors so it's not crowded.Genuine Hotels.com guest review
Overall, the price and room were fine. Staff seemed stressed about upcoming Nascar race.Genuine Hotels.com guest review
"No King bed as promised"
first come first serve for a king bed that I booked. Really?Genuine Hotels.com guest review
"Just killing time until flight home on Allegiant"
Casino and connecting areas WAY TOO SMOKEY. Had to keep window open 24/7 in room to help with the smoke smell that seemed to be everywhere. Room comfortable enuf ..big bath..they gave us the only king bed/ non-smoking room left which was Handicap. Close to elevator and ice machine..good deal. We had 3 nights - 2 full days to kill time. Com week so town […] was packed with NASCAR coming in the day we flew out. No rental car either so trapped at this casino. Don't enjoy gambling & can't tolerate smoke. Read moreGenuine Hotels.com guest review
"People come to play not to stay"
The hotel overall was cheap, but hey you get what you pay for. the bed was clean that was s plus but there was damage throughout the room. The walls were scratched I.e drywall damaged an easy ix so I wondered why it never was. It had outdated electronics. The remote to the thermostat on the walk didn't work, thank god the unit itself did. Everything […] was just old and dusty. Upon arrival I noticed a packed parking lot, when I got up at five there was literally five cars there, which proves my point people come to play not to stay. I did notice ample security,I don't know if that is a good or bad thing, the food was cheap, I do.t know if it is good didn't try it.on the upside they had free WiFi, however there cable sucked and the bed was uncomfortable, all in all 2.5 stars but what so you expect from an.old hotel off the strip, if you are coming for the ultimate Vegas experience get a nice hotelon the strip. If you are just coming to party and don't mind the uick drive this is a decent place to stay for 27 bucks, I mean hey I've stayed at worse for 60. Like I said you get what you pay for. Read moreGenuine Expedia guest review
The room was OK it was kind of out dated I believe a hotel can be sleek and cheap. Hotel cleanliness: even-though it looked good at a glace, there was dust on the fake plants and on the edges of the room the elevator smelled funny and made a scary sound. And there was a weird stain on the corner of the bed spread. I wont lye I would stay there again […] you cant beat the price and the staff is wonderful. Just a little more elbow grease would do the trick. Over all the room was clean besides the corners, the shower was also nice and clean. :) Read moreGenuine Expedia guest review
"Good Hotel For The Price . . ."
Older Hotel, with good sized rooms. I'd stay here again!Genuine Hotels.com guest review
"close to medical appts"
I asked for and got the room that I wanted (from previous stay), WiFi worked well, got my wake up call, no problems.Genuine Hotels.com guest review
"It was great"
Had a good time... Our room n service wuz wonderful... Would recommend this hotel to anyone...Genuine Expedia guest review
"Quiet hotel great casino, lots of fun, friendly"
We went to Vegas for an overnight stay for business and when we arrived we were greated at the checkin desk by a very friendly lady (hotel services welcome lady) we were checked in fast and went ot our clean quiet room on the 4th floor. The room was clean and smelled good, the hotel is older but, in good condition. We really enjoyed the hotel, casino […] and food, resturants are good, it is a ways from the strip but but no traffic jams is a plus. Read moreGenuine Expedia guest review
"fair hotel good location"
hotel needs to be updated fast. carpets are bad. bathrooms are small and cramped. casino not bad.resturants are good. staff was really nice.Genuine Expedia guest review
Have to stay overnight for work from time to time. Reasonable rates, clean rooms, and quiet. Suits me just fine.Genuine Hotels.com guest review
They charged me the hotel fee different from what hotel.com said I mean more expensiveGenuine Hotels.com guest review
"Easy acces to BINGO!"
Cant complain everything was perfect!Genuine Hotels.com guest review
"its close to medical appts"
I was prepared for the worst, and most pleasantly surprised. The room was smoke free, king size bed was most comfy, and the tv was a flat screen plasma deal, watched a great Seahawks game! The shower was a bit so so and yes, the tub needed to be scrubbed down, rather than just wiped dry, but for $30 and that pesky resort fee, it was not bad. The check […] in clerk told me that my dob was my code for WiFi, it wasn't. Once I figured out how to access WiFi, worked like a charm! Read moreGenuine Hotels.com guest review
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