"Great hotel, should be rated higher"
I usually shy away from hotels with ratings of 4.0 or lower, but I had a nice stay here and would rate this hotel at least a 4.5. The only reason I don't give them a 5.0 is because of noise. I could hear the elevator dings, and neighbors opening and closing the doors to their rooms all night.Genuine Hotels.com guest review
Newly updated older hotel. Still little signs of the old place here and there. But overall, it was clean and comfortable. Front desk staff was great and really helped us out. Driving distance to several restaurants and bars. I would stay again if in the area.Genuine Hotels.com guest review
"Better than average by the airport"
Hotel lived up to expectations. Clean and comfortable with pleasant professional staff. As a routine business traveler, I would stay here again and recommend it to my associates.Genuine Hotels.com guest review
"The hotel staff is AMAZING!!!"
The hotel staff was AMAZING! From the friendliness of our check-in by Dave, to our check-out--we were SO pleased! We flew in from Las Vegas for the Springsteen concert, and only stayed one night but we would MOST definitely stay here again! The room was VERY clean. The hotel was AWESOME! Loved, Loved, LOVED it here!Genuine Expedia guest review
"Nice hotel but a little far to the airport"
Nice and clean hotel but a little far from airport (15 min drive).Genuine Expedia guest review
The service was great, but the condition of the hotel and room wasn't a 3-star rating. Maybe 2-star.Genuine Hotels.com guest review
"Convenient Airport Location"
WiFi signal was strong in my first floor room, but very, very slow. Finally had to go out to lobby to work as simple web tasks could not be done. As a business traveler this is a critical service I depend on and was disappointed in that regard. Otherwise all was satisfactory. Hotel stays busy and shows the wear and tear as a result, but nothing terribly […] out of the ordinary. Food was good and service excellent. Front desk service was also great and very fast. Read moreGenuine Hotels.com guest review
"Served our needs"
It was well worth the cost. Rooms were small but clean and comfortable. Convenient restaurant. Service and personal were great. One young male server needed to purchase a pair of pants that didn't have a hole in the butt where his underwear could be seen. Overall very accommodating and I would return.Genuine Hotels.com guest review
"Not really fair to rate this a 3 star anymore"
Front desk kid was rude, distracted, and not very helpful or welcoming when checking in. Room was clean, but very dated and needing to be renovated. Was glad that I only needed a place to sleep and wasn't there to enjoy the property. Don't attempt to find this hotel at night without GPS as it's basically in an industrial park at the end of a long winding […] road that leads to nowhere. Probably wouldn't stay there again. Read moreGenuine Hotels.com guest review
"Great location... bad stay"
Ground floor room that the outside halogen lamp shown thru the curtains and kept us up. Heater was so loud I couldn't sleep and my husband had to open the door to tell 2 businessmen to keep it down. Will not stay here again.Genuine Hotels.com guest review
"Nice hotel. Staff responsive to travel problems."
Thought the hotel was very nice although tucked away in a business center. We had to leave a day earlier than planned due to weather forecast - to outrun a snow storm. Staff was very cooperative with change of plans.Genuine Expedia guest review
"HEATER IN THE ROOM DID NOT WORK"
i AM VERY UNHAPPY WITH THIS HOTEL, THE HEATER IN THE ROOM DID NOT WORK AT ALL, IMAGINE IT WAS BELOW FREEZING IN PITTSBURGH AREA ( ON 26TH FEB ). PLEASE CHECK THE WEATHER YOUR SELVES. I TRIED TO CALL RECEPTION BUT THE CALL WAS NOT GOING THROUGH, I THOUGHT THE HEATER WILL TAKE EFFECT IN SOME TIME & IT WILL BE OKAY, SINCE I WAS VERY TIRED I FEEL ASLEEP […] BUT WOKE UP DUE TO ACUTE COLD. VERY VERY BAD EXPERIENCE. Read moreGenuine Hotels.com guest review
Dave at the front desk went above and beyond to provide good service. Housekeeping was poor. They did not leave shampoo/conditioner or clean the tub. Room service was pick up at bar and not delivered to room although the food was good. Dave made the stay acceptable but I would not recommend to any women traveling alone as the location is secluded and […] very creepy. Read moreGenuine Hotels.com guest review
For a business trip, it works. It's a three star hotel so for the price, it's fair. The shower wasn't very clean.. They did allow me me to check in early and the service was good. Location is hidden, so be prepared with GPS. Would stay here again.Genuine Hotels.com guest review
"Business Traviler Hotel"
Hotel is close to the airport but not easy to find! Good thing I had a GPS in my car. I arrived around midnight and the front desk seemed more interested in their own conversation than welcoming me. I had to ask if there was breakfast in the morning - which there is a restaurant but no free breakfast. The room was typical but comfortable. The next morning […] as I was checking out I went to get a cup of coffee in the lobby. How is it possible to be out of coffee at 6:30am? There were three other people standing around waiting for coffee. Unfortunately, I had to get on the road since I had a two hour drive ahead of me. Sure would have been nice to have a cup of coffee to start my day! Poor customer service Read moreGenuine Hotels.com guest review
Don't like location also my bathroom was not clean. Night clerk was rude. I'm glad the bed was comfy and it was last minute.Genuine Hotels.com guest review
Our flight was cancelled due to weather and we had to find a nearby hotel for the night. Thankfully they have an airport shuttle that runs all the time as we had to get back to the airport at 4am. Great little hotel with a restaurant. My only reservation would be that it seemed like it would be hard to find if I was driving there myself.Genuine Hotels.com guest review
"Needs refurbishing/renovating, disappointed"
The staff at the hotel are excellent. Sometimes though that is not enough to overcome problems that exist. Specific issues: 1. The heater broke down in the room during the middle of the night. They did put us in another room, nevertheless it was a hassle to have to experience this. 2. It took some time to get a refrigerator. We would have liked it […] shortly we asked and paid for one since we were not going to stay in the room long before going out for the evening. The refrigerator was present upon our return later that evening. 3. Our room was not cleaned after our first night. We saw the maid later that afternoon and inquired about this and she indicated to us she would clean the room, however it was not cleaned. They did offer us free breakfast for our inconvenience but we declined the offer since we had other plans. Read moreGenuine Expedia guest review
"Near airport, shopping and good food,"
We've stayed there before and will certainly do so again.Genuine Hotels.com guest review
"A little out of the way but well worth it!"
Extremely friendly and accommodating staff, especially for a short notice booking. Great restaurant/bar was very convenient and yummy! Will stay here again!Genuine Expedia guest review
The heater would only worked about 20% of the time, it was very cold. I would not stay there again.Genuine Expedia guest review
Under some renovation. Employees were great. Breakfast menu and food excellent. Best to call for easy directions as gps direct you a complicated way.Genuine Hotels.com guest review
"Out of the way in a business park"
Comfortable room, but air/heat during winter keeps going on and off, resulting in noisy startups (in some rooms, I guess). Hotel is way out of the way in a business park, and so has no life whatsoever except for the bar, which was not open very late at night. Didn't try the restaurant as it was also closed when I went to look later in the morning. A […] hotel like this, in Pittsburgh, should have at least an indoor pool. Read moreGenuine Expedia guest review
My Stay was OK. It was a good place to stay, nothing outstanding just OK.Genuine Hotels.com guest review
Okay category hotel. For one night stay not bad. Location is very industrial and absolutely nothing next to the hotel.Genuine Hotels.com guest review
"Very pleasant hotel. Good place to also take child"
Was a very great place to be at. Staff are amazing.Genuine Expedia guest review
"Nice hotel close to everything Including outlets!"
Overall Everything was nice. Staff very friendly. I really liked the breakfast and the hole service.Genuine Expedia guest review
Hotel staff was friendly, transport was on time, reasonably priced.Genuine Hotels.com guest review
The Heating didn't work properly.Genuine Hotels.com guest review
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