Holiday Inn Ipswich - Ipswich

We were supposed to get a King bed, but when we got there, they told us the hotel had no king-sized beds. Our room had a small queen, and my tall husband had a hard time sleeping. After two nights we insisted they help us out, and they gave us a room with two twin beds pushed together. The staff were very nice, but the snafu was aggravating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Only stayed one night. Staff very helpful. We decided to have breakfast in bed at 8am so contacted reception who kindly arranged it with no problem. I would stay here again. Didn't use any of the spa facilities so cannot comment on those.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Overall a very nice experience. The staff were extremely polite and helpful. The service was excellent and the food in restaurant was superb. This will be my first port of call if I need to stay in the area again.

Genuine Hotels.com guest review

If you don't want to use your car to go into town the transport options are limited There is a Park and Ride facility a good 10 minutes walk away and the only other option is a taxi costing about £7 Maybe the hotel could put a courtesy bus on for a small charge

Genuine Hotels.com guest review

The room was small and you have to pay for the WiFi in the room. There aren't any amenities nearby. But if you're a business traveller and you just want a comfy bed and a decent bar is good enough

Genuine Hotels.com guest review

The staff were very welcoming, the swimming pool facilities were good, the only downside was the room was too hot overnight

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

rooms were clean.nice hotel.should have included breakfast in that price.

Genuine Hotels.com guest review

We stayed at the Holiday Inn between Christmas and New Year whilst visiting family for 3 days.The hotel staff were all very friendly, and we had a lovely comfortable room with a very comfy bed. We made good use of the swimming pool, and were even able to take our two little grandsons whom we were visiting, swimming one day.We will certainly be staying […] here again when we go to visit family. Read more

Genuine Hotels.com guest review

I really enjoyed my stay. I was disappointed that I was NOT informed the Swimming Pool was out of action during my stay.

Genuine Hotels.com guest review

I must admit to be a fan of Holiday Inn generally, friendly smiling (even) staff helpful with local knowledge as well. To top all this there is a really lovely (& recently deep cleaned) pool as well. Just one tiny thing breakfast seemed a bit pricey, so we just eat elsewhere, problem solved.

Genuine Expedia guest review

Only stayed one night and therefore only experienced the breakfast catering. Mostly self service, like being on holiday but perfectly adequate. Staff friendly and attentive.

Genuine Expedia guest review

Small bedroom with very compact bathroom having tight access due to positioning of door and vanity unit.. No complimentary internet access anywhere in hotel and charges rather steep. Poor soundproofing combined with uncomfortable bed did not aid restful sleep. Very basic construction - read "cheap & nasty" - and not particularly well maintained.

Genuine Hotels.com guest review

On booking the hotel advertised free wifi, pool sauna and spa. When I arrived at the hotel I was told the Wifi was payable. I later went down to use the pool(one of the main reasons why I chose this hotel) Only to find the pool and sauna were closed for renovation. I checked the web site and this information had been added after I made my booking […] ! Read more

Genuine Expedia guest review

The hotel is clean and quiet, staff is friendly and it's in an ideal location for all facilities in Ipswich. Recommend to all people.

Genuine Hotels.com guest review

Very well equipped room which included and ironing board, iron and a trouser press, fridge, kettle and a good variety of coffee and tea. Very comfortable bed. Good location for the A12 A14 on the outskirts of Ipswich. There is also a swimming pool. The only downside was the unhelpful staff in the bar. All in all I would be happy to stay there again […] and take my own alcoholic beverages and enjoy it in the room. As we were staying overnight to attend a family party outside of the hotel we didn't use the restaurant, but it smelt good as we passed. Read more

Genuine Expedia guest review

Hotel was as expected for price paid but with some welcome extras that we didn't expect - most notably a complimentary glass of wine on arrival which certainly hit the spot after a long journey. The bathroom was minute and the flush very poor but overall the bedroom area was well equipped for a room of its size. The staff were first class and met all […] our requests without a fuss. The leisure area was a real bonus too - although a little tired looking it had a good range of facilities and we used it each day and mostly had the pool to ourselves. (Busier with families though on Sunday mornings. Overall a relaxing weekend - would certainly stay again when visiting the area. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Hotel was fine, clean enough and comfortable enough, with the standard things such as a bar and a restaurant. Minor niggles were a shower which didn't work - the knob to switch the water from the tap to the shower head was seized solid which I only found out about at 5.30am! There was a pretty big hair in the soap dish in the shower too. Neither was […] the end of the world, the shower issue just highlights the fact the hotel will soon need a bit of a refurb and some TLC and maintainance. I'd stay there again though. Read more

Genuine Hotels.com guest review

Comfortable room (once we'd turned the heating down) friendly, helpful staff. Some room for improvement in service at the bar. Only real disappoinment was getting a twin room when we wnted a double.

Genuine Hotels.com guest review

Nice location just out of Ipswich was good because we had a car but not good if you don't. Room smaller than expected & got a bit hot during the night. Shower was very strong & could not reduce the waterflow to normal amount. Restaurant food was great for dinner but there was a wedding reception on in function room & guests kept leaving door open when […] going outside so very noisy for dinner. Overall clean, safe,functional hotel. Read more

Genuine Expedia guest review

Very easy to find with a great welcome from reception. We had a meal in the restaurant which was a help yourself buffet (£15.50 for three courses), there was a good selection and the food was really good, although I found the wine a bit pricey. The staff in the restaurant were super, friendly and helpful a real asset to the hotel. We booked this hotel […] on a surprise deal but if it came with a stay and buffet meal deal I am sure lots more people would book. Now we are'in the know', if we are ever down that way again we will be sure to book again. Read more

Genuine Expedia guest review

It was good, only had time for one breakfast, we found that it was very tasty.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Ok for an overnight stop. Room too small to accommodate 2 adults and a teenager. Sofa bed very uncomfortable.

Genuine Expedia guest review

Good location about 3 miles from Ipswich centre. Staff very friendly and efficient. Nothing was too much trouble. Evening meal in the restaurant was top quality - special vouchers are available to buy for a meal and drinks - excellent value. Even though there was a wedding at the hotel there was no noise in the room and service was still 100%. Would […] stay again. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

we travelled on public transport to the hotel which we found to be very convenient for our stay in ipswich. the hotel was extremely comfortable, room was spacious and spotless.

Genuine Hotels.com guest review

Good value hotel with decent pool

Genuine Hotels.com guest review

This is a clean and functional hotel. The staff are friendly and welcoming. The gym is small but ok for a one night stay. The noice from people walking in the corrodors can be clearly heard in the room, but usually all is quiet at night.

Genuine Hotels.com guest review

This was our second stay in 10 days but unlike the previous review we gave we have to say the room was disappointing as the plug on the sink did not fit so no water would stay in the bowl and a very large coach parked outside our window and at 8.10am the driver put on the engine and continued to rev and keep on for 45 mins!! this obviously disturbed […] us and even the tv was unable to be heard. He then returned at 9.00am and turned it on again waiting for his passengers to embark at 9.30. We were very disappointed as had enjoyed our stay so much we thought we would have a relaxing morning, particularly as this was the day of my Fathers funeral in Brandeston. The reception lady was also not as friendly and did not ask if everything was OK as too busy chatting to her colleague!! Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We had a discount, paying £75 per room inc breakfast. Hotel reception and housekeeping and leisure staff amazingly patient and helpful, restaurant staff varied from brilliant to hopeless. The plumbing let the rooms down with toilets not flushing and low water pressure for showers, but dont let this put you off a very comfortable hotel

Genuine Expedia guest review

Room was clean apart from bathroom floor. Room was hot and you have no way of controlling this as it is centrally controlled. Reception staff excellent. All staff tried hard but in the face if adversity. The food was indedible. We were only in the restaurant for 45 minutes and 5 meals were served in that time. One man walked out leaving his only after […] a few mouthfuls. Mine was swimming in water and oil, and one dish of my partners was raw just covered in a layer of cold oil. The waiter explained it had been put in the "old oil". Too their credit I was not charged for my meal. Another gentleman at the bar returned his burger for not being cooked. Read more

Genuine Expedia guest review

We had a lovely large room which even had aseparate seating area. The reception staff on arrival were very friendly and helpful. Although the hotel is positioned near a main road, there was no disturbance of traffic noise at all. We definitely would return.

Genuine Hotels.com guest review

I booked 1 week here and will have ended up staying for 3 weeks due to housing issues! They have been a great staff, helpful in any way they can. The staff is also very friendly. The chicken pepper skewers at the bar were delicious! (I haven't eaten any other food here yet as I'm trying to save money!) A walk-able distance into town (about an hour), […] with bus routes close by. Read more

Genuine Expedia guest review

Hotel clean and staff very helpful. Although the beds were a little uncomfortable. However would recommend this hotel for one nights stay.

Genuine Expedia guest review

we had reserved a standard double room with smoking, but on our arrival we were allocated a non smoking room and we were told there were no more rooms available.Fortunately one such room had been recently vacated but had not been cleaned, the receptionist quickly arranged for this to happen and within half an hour we were given what we had originally […] requested. Our stay was very pleasant and all hotel staff were polite and very friendly. we will use this hotel again on our next visit. Read more

Genuine Hotels.com guest review

Staff very helpful and friendly...Clean and comfortable... What more would you want?

Genuine Hotels.com guest review

The hotel itself is fairly ok,close to the town and station but far enough away tobe quiet,however the restaurant service may of well been by run by the hotels rivals in an attempt to deliver a sub standard service,never book a family room as all you get is a sofa bed which makes you fell like you're sleeping in top a railway line tracks.also the hotel […] bill was wrong and when I questioned it I was made to feel small and petty,safe to say Ipswich holiday inn will not be seeing me again and jury's inn can expect a visit from me next time i go away,which is many times a year. Read more

Genuine Hotels.com guest review

Great cheap place for and close to Jimmy's Farm

Genuine Hotels.com guest review

A very nice clean comfortable hotel, with very friendly courteous staff. However, our beds were too hard, could you consider providing matress toppers for rental.

Genuine Hotels.com guest review

We chose this Holiday Inn for its proximity to Ipswich , and the standard was good, breakfast buffet substantial, and the Health Club and swimming pool attractive, though the changing rooms could do with some updating. We had booked through Hotels.com but the Reception was not aware that we had paid! Fortunately I had printed out a copy of the booking […] which confirmed the payment, but it had not gone through the hotel's own system by the time we arrived. I had booked on Saturday morning for the same evening. The Holiday Inn then took our printout and made their own copy. Apart from that, the service was good, and we enjoyed our brief stay. Read more

Genuine Hotels.com guest review

Good hotel with great facilities and friendly staff. Good size room but very small bathroom.

Genuine Expedia guest review