All hotels in San Jose, California, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1350 N 4th St, San Jose, CA, 95112, United States of America, ‏‎855-239-9222
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4.2 / 5Excellent

Score breakdown (from 134 reviews)

Average rating for:

  • Cleanliness
    4.4
  • Service
    4.4
  • Comfort
    4.3
  • Condition
    4.1
  • Neighborhood
    3.6
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
great beds room over looked the pool room was a little small but had 2 queen beds a king would have been better but we travel and book queen beds would stay there again. Breakfast was good
Genuine Hotels.com guest review
1 night trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Clean convenient would stay again --great breakfast
Genuine Hotels.com guest review
Other trip Jun 3, 2013
Patrick
US
5.0 / 5Outstanding
"One night getaway"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
was headed to Monterey for the aquarium with the family. didn't realized the Monterey Blues Festival was the same weekend. So hotel prices were too expensive to stay near the aquarium. Found the Holiday Inn Express in San Jose at the price i liked and was honestly pleasantly surprised with the everything. i will definitely return to that hotel in a heartbeat when i head that way again.
Genuine Hotels.com guest review
1 night family trip May 25, 2013
Benjamin
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Housekeeping staff and breakfast room staff were friendly and happy to greet hotel guests. However, front desk receptionist was rude and had a bad attittude. She rolled her eyes and was cranky when I asked her for directions. It left a bad taste in my mouth when I was checking in and checking out.
Genuine Hotels.com guest review
1 night trip May 25, 2013
A Traveler
US
5.0 / 5Outstanding
"Pleasant Surprise!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I came to San Jose to do the Color Run with my family. The hotel was very nice. Better than I expected. Very easy to get to. The room was bigger than I expected. Nice and quiet and extremely clean! The pool was a nice size, it looks bigger in the pictures on the website but big enough. The breakfast was wonderful. A nice variety to choose from. Also close to downtown and shopping. I would definetly stay here again!!!
Genuine Hotels.com guest review
2 night family trip May 17, 2013
Valerie H.
US
5.0 / 5Outstanding
"Quick in and out"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Landed late In San Jose, called the hotel and The shuttle came within 20 minutes. Check In was really easy and both Ruth and Doeckie were extremely friendly and professional. Ruth offered to run to the kitchen for some orange juice for me because I was starting to Get a cold… That is customer service!!! Check out was just as easy and the entire staff was very very friendly!
Genuine Hotels.com guest review
Other trip May 19, 2013
A Traveler
US
5.0 / 5Outstanding
"New smell quiet room Breakfast great!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
First impression of room; WOW what a clean new smell. Breakfast was amazing. Pancakes, eggs, and the rest of the usual you might find in your own breakfast nook. The cinnamon rolls were excellent. All food was fresh and tasty. Check in and Check out were smooth and fast.
Genuine Hotels.com guest review
1 night business trip May 10, 2013
Rick
US
4.0 / 5Excellent
"Holiday Inn Express San Jose"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The room was very quiet, even though the room was next to the swimming pool. The fitness room was well maintained and provided enough space for a quick workout, without having to wait for any machines. The breakfast buffet had variety to satisfy any diet - although I would have preferred plain eggs or the option to make my own omelet...as I am allergic to pork, which was inside the already prepared Denver omelet. Overall a great experience...no major complaints.
Genuine Expedia guest review
Other trip Apr 22, 2013
Marty
US
5.0 / 5Outstanding
"Awesome Stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I loved it here clean,really nice room n free breakfast buffet was great!
Genuine Hotels.com guest review
1 night business trip Apr 13, 2013
vina
US
5.0 / 5Outstanding
"Convenient and responsive"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I arrived very late (after midnight) at the airport after delayed flights. Shuttle service was supposed to end at about 11 p.m. I called from the airport, and a staffperson came to get me in the hotel van -- at 12:30 a.m. The room was large and very comfortable. The breakfast the next morning was far more than I expected. Definitely a good place to stay.
Genuine Hotels.com guest review
1 night trip Mar 22, 2013
A Traveler
US
2.0 / 5Fair
"Not Impressed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
It's a little old and outdated. Rooms were cold, hallway was colder. Pictures are a little deceiving because the rooms are much smaller and so are the couches. Served it's purpose though, we needed a room to change and sleep for a few hours before and after new year's celebrations...
Genuine Expedia guest review
Other trip Jan 2, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Did not have rollaway beds. Need to update description on web. Personnel very helpful and friendly.
Genuine Hotels.com guest review
1 night trip with friends Nov 9, 2012
A Traveler
US
2.0 / 5Fair
"In need of updates"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Time to change the well worn sheets and bed covers.
Genuine Hotels.com guest review
1 night business trip Oct 31, 2012
Denver
US
4.0 / 5Excellent
"hotel good, room needed maintenance"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Great breakfast, nice hotel, friendly staff. Our room needed sprucing up, stain on carpet, scratches on furniture, gouge on interior door. It was clean and nice, just needed some attention.  n carpet
Genuine Hotels.com guest review
2 night trip Oct 12, 2012
A Traveler
US
5.0 / 5Outstanding
"quiet stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
overall clean and friendly staff, comfortable beds
Genuine Expedia guest review
Other trip Oct 21, 2012
alma
US
4.0 / 5Excellent
"Not bad"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
We only stayed one night. Our flight left early the next morning.All in all the hotel was fine.We reserved a king bed room non smoking. We got the handicap room. No biggie. Only complaint I had was the room smelled a musty.
Genuine Hotels.com guest review
1 night trip Oct 10, 2012
A Traveler
US
5.0 / 5Outstanding
"Excellent stay!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Loved the free breakfast.
Genuine Hotels.com guest review
Other trip Oct 8, 2012
A Traveler
US
5.0 / 5Outstanding
"Awesome service"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
First time in San Jose. The Hotel staff was amazing could not have been better. They picked us up super late from airport and dropped us off super early due to our time tables. Super friendly shuttle service. Great directions on how to get around. But I have to say the one thing that ranks as high as the service was the Breakfast, hot a selection and it tasted amazing. I even have to add I was concerned about it being to close to the airport, but it must not have been that close I didn't hear a single plane and I am a very light sleeper. I would defaninatly stay again in a heart beat and anyone I know that is going to San Jose I will tell them this very same thing. To top it all off the price for all I got I could not ask for a better price. Best hotel stay I have had to Date. Thanks to all the staff you all are amazing and Great Job!!!
Genuine Hotels.com guest review
Trip with friends Oct 7, 2012
Sandy
US
4.0 / 5Excellent
"We'd Stay Here Again"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The bed was comfortable. The room was large and clean. Our only complaints were the lack of accessible power outlets and a cheap, flimsy ironing board. The breakfast was really good. We were impressed.
Genuine Expedia guest review
Other trip Aug 27, 2012
Jill
US
5.0 / 5Outstanding
"Great Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
TThe hotel was clean. Quiet, friendly workers. They had a great breakfast variety choice.
Genuine Expedia guest review
Other trip Aug 26, 2012
A Traveler
US
4.0 / 5Excellent
"OK for business stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was clean, but a bit dated. Breakfast well-stocked. Thin walls and ceilings made it a bit noisier than more modern properties. But in general a good value for the money. Plenty of parking and close to the airport.
Genuine Hotels.com guest review
Business trip Aug 23, 2012
Dan
US
5.0 / 5Outstanding
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The staff was very polite and nice. The room was clean and comfortable.
Genuine Expedia guest review
Other trip Aug 20, 2012
A Traveler
US
4.0 / 5Excellent
"Close to sites and reasonably priced hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Nice hotel as we've stayed their many times when we came to San Jose.
Genuine Hotels.com guest review
Other trip Aug 19, 2012
A Traveler
US
4.0 / 5Excellent
"Close to Airport"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel for what I needed. Hotel was close to Airport, clean & quite.
Genuine Expedia guest review
Other trip Jul 29, 2012
A Traveler
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
The hotel was very clean and the staff was very helpful.
Genuine Expedia guest review
Other trip Jul 22, 2012
Merry
US
5.0 / 5Outstanding
"Great"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Very satisfying.
Genuine Hotels.com guest review
Other trip Jul 17, 2012
A Traveler
US
3.0 / 5Good
"meh"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
fine for a hotel in the area, but felt overpriced for the size of the room. The pool was dirty and freezing cold and the breakfast was pretty inedible. Nice fitness room.
Genuine Hotels.com guest review
Other trip Jul 5, 2012
BBA
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    3.0
Very nice hotel despite the renovation. Looking forward to seeing the final look. The complimentary breakfast could use a bit more variety. Perhaps biscuits and gravy. Scrambled eggs and bacon.
Genuine Hotels.com guest review
Business trip Jul 3, 2012
A Traveler
US
4.0 / 5Excellent
"Plan ahead"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Very clean and near the airport yet quiet place to stay. Note book your shuttle back to the airport upon check in to ensure that it will be available. My wakeup call did not happen so program your cell as a backup in case their system fails and you miss an early appt. or flight ;)
Genuine Expedia guest review
Other trip Jun 4, 2012
Nato
US
2.0 / 5Fair
"Cheap Option, but far away and noise"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
Hotel staff were friendly overall, but there are few dining options near the hotel (except in the Clarion across the street). Our room on the 2nd floor was pretty noisy as well. I could hear people in the hall, in the rooms above, and next door. Street noise was more invasive than it should have been. Otherwise, the free breakfast is a nice perk, as was the free shuttle serivce. If you are only sleeping between flights and don't want to spend a lot, then this place is adequate. If you're a light sleeper, or spending a little more time in the area, stay eleswhere.
Genuine Hotels.com guest review
Family trip Jun 1, 2012
Mitch
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
we were confertable the room was clean and service was good
Genuine Hotels.com guest review
Other trip May 29, 2012
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Complimentary breakfast was a nice way to start the day. Relatively inexpensive for the location.
Genuine Hotels.com guest review
Other trip May 23, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Paper-thin walls and ceiling"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    2.0
Excellent location in questionable neighboirhood. Good sized room but located between pool and breakfast room. Could hear everything outside room, beside room, and above us. Would only stay here again if we were in the main building on the top floor.
Genuine Hotels.com guest review
3 night business trip Dec 5, 2013
A Traveler
CA

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"만족합니다."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
객실안에 전자렌지와 냉장고가 있어 굉장히 편했고, 생각보다 객실이 넓고 깔끔해서 좋았음. 평점이 낮은 이유는 잘 모륵 왜 모르겠으나 최근에 다른 곳(평점이 더 높은 곳)보다 더 좋았다.
Genuine Hotels.com guest review
1 night romance trip Feb 7, 2015
Jeongil
KR
4.0 / 5Excellent
"ビジネス利用に快適!"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
ビジネスで利用しました。 フリーのコーヒー、お茶、インターネットと、気の利いた朝食は魅力です。
Genuine Hotels.com guest review
4 night business trip Feb 4, 2015
Yoshitomo
JP
2.0 / 5Fair
"モーテル"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
ホテルといっても、モーテルな感じ。フロントの人などは感じが良いが。どうもシャワールームがイマイチ。あまりおすすめしません。SFOに近いのが良いですが、おすすめのポイントはこれだけです。
Genuine Hotels.com guest review
3 night business trip Aug 13, 2014
A Traveler
JP
3.0 / 5Good
"조금 낡은 느낌이지만 가격대비 그런대로 괜찮다고 볼 수 있습니다."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
호텔객실이 많고 공항이가까운 점이 편리. 호텔직원도 친절하고 다 좋긴한데 (아침도 꽤 괜찮음) 오래되어서 그런지 객실 청결도가 조금은 아쉬운 느낌입니다.
Genuine Expedia guest review
Other trip Jul 8, 2014
KR
4.0 / 5Excellent
"꺠끗한 실내"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    2.0
기본적으로 방이나 객실 용품은 훌륭하게 관리하나, 아침식사/주변환경이 다소 부족한 느낌 (편의점이나 기타 fast food 등이 자동차 이동없이는 다소 어려움)
Genuine Hotels.com guest review
10 night business trip Dec 22, 2013
INJUN HWANG
KR
5.0 / 5Outstanding
"满意"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
失去开会住的,说住的不错
Genuine Hotels.com guest review
6 night business trip Jun 9, 2013
卢小姐
CN
4.0 / 5Excellent
"Sehr gutes Preis- Leistungsverhältnis"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Sauberes gut gepflegtes Hotel Geräumiges Zimmer Freundlicher Service Kostenloser airport shuttle service Sehr ordentliches Frühstücksbuffet inklusive
Genuine Expedia guest review
Other trip Jun 13, 2013
Günter
DE
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night family trip Mar 21, 2015
Donald
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night trip Jan 17, 2015
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Jan 17, 2015
Heather
US
3.0 / 5Good
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
2 night business trip Jan 8, 2015
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Dec 5, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night romance trip Nov 22, 2014
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Genuine Hotels.com guest review
1 night trip with friends Nov 22, 2014
A Traveler
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night business trip Aug 22, 2014
Dorothy
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Genuine Hotels.com guest review
1 night trip with friends Aug 29, 2014
A Traveler
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    3.0
Genuine Hotels.com guest review
1 night family trip Aug 31, 2014
A Traveler
US
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