Clean convenient would stay again --great breakfastGenuine Hotels.com guest review
"One night getaway"
was headed to Monterey for the aquarium with the family. didn't realized the Monterey Blues Festival was the same weekend. So hotel prices were too expensive to stay near the aquarium. Found the Holiday Inn Express in San Jose at the price i liked and was honestly pleasantly surprised with the everything. i will definitely return to that hotel in a […] heartbeat when i head that way again. Read moreGenuine Hotels.com guest review
Housekeeping staff and breakfast room staff were friendly and happy to greet hotel guests. However, front desk receptionist was rude and had a bad attittude. She rolled her eyes and was cranky when I asked her for directions. It left a bad taste in my mouth when I was checking in and checking out.Genuine Hotels.com guest review
I came to San Jose to do the Color Run with my family. The hotel was very nice. Better than I expected. Very easy to get to. The room was bigger than I expected. Nice and quiet and extremely clean! The pool was a nice size, it looks bigger in the pictures on the website but big enough. The breakfast was wonderful. A nice variety to choose from. Also […] close to downtown and shopping. I would definetly stay here again!!! Read moreGenuine Hotels.com guest review
"Quick in and out"
Landed late In San Jose, called the hotel and The shuttle came within 20 minutes. Check In was really easy and both Ruth and Doeckie were extremely friendly and professional. Ruth offered to run to the kitchen for some orange juice for me because I was starting to Get a cold… That is customer service!!! Check out was just as easy and the entire staff […] was very very friendly! Read moreGenuine Hotels.com guest review
"New smell quiet room Breakfast great!"
First impression of room; WOW what a clean new smell. Breakfast was amazing. Pancakes, eggs, and the rest of the usual you might find in your own breakfast nook. The cinnamon rolls were excellent. All food was fresh and tasty. Check in and Check out were smooth and fast.Genuine Hotels.com guest review
"Holiday Inn Express San Jose"
The room was very quiet, even though the room was next to the swimming pool. The fitness room was well maintained and provided enough space for a quick workout, without having to wait for any machines. The breakfast buffet had variety to satisfy any diet - although I would have preferred plain eggs or the option to make my own omelet...as I am allergic […] to pork, which was inside the already prepared Denver omelet. Overall a great experience...no major complaints. Read moreGenuine Expedia guest review
I loved it here clean,really nice room n free breakfast buffet was great!Genuine Hotels.com guest review
"Convenient and responsive"
I arrived very late (after midnight) at the airport after delayed flights. Shuttle service was supposed to end at about 11 p.m. I called from the airport, and a staffperson came to get me in the hotel van -- at 12:30 a.m. The room was large and very comfortable. The breakfast the next morning was far more than I expected. Definitely a good place to […] stay. Read moreGenuine Hotels.com guest review
It's a little old and outdated. Rooms were cold, hallway was colder. Pictures are a little deceiving because the rooms are much smaller and so are the couches. Served it's purpose though, we needed a room to change and sleep for a few hours before and after new year's celebrations...Genuine Expedia guest review
Did not have rollaway beds. Need to update description on web. Personnel very helpful and friendly.Genuine Hotels.com guest review
"In need of updates"
Time to change the well worn sheets and bed covers.Genuine Hotels.com guest review
"hotel good, room needed maintenance"
Great breakfast, nice hotel, friendly staff. Our room needed sprucing up, stain on carpet, scratches on furniture, gouge on interior door. It was clean and nice, just needed some attention. n carpetGenuine Hotels.com guest review
overall clean and friendly staff, comfortable bedsGenuine Expedia guest review
We only stayed one night. Our flight left early the next morning.All in all the hotel was fine.We reserved a king bed room non smoking. We got the handicap room. No biggie. Only complaint I had was the room smelled a musty.Genuine Hotels.com guest review
Loved the free breakfast.Genuine Hotels.com guest review
First time in San Jose. The Hotel staff was amazing could not have been better. They picked us up super late from airport and dropped us off super early due to our time tables. Super friendly shuttle service. Great directions on how to get around. But I have to say the one thing that ranks as high as the service was the Breakfast, hot a selection and […] it tasted amazing. I even have to add I was concerned about it being to close to the airport, but it must not have been that close I didn't hear a single plane and I am a very light sleeper. I would defaninatly stay again in a heart beat and anyone I know that is going to San Jose I will tell them this very same thing. To top it all off the price for all I got I could not ask for a better price. Best hotel stay I have had to Date. Thanks to all the staff you all are amazing and Great Job!!! Read moreGenuine Hotels.com guest review
"We'd Stay Here Again"
The bed was comfortable. The room was large and clean. Our only complaints were the lack of accessible power outlets and a cheap, flimsy ironing board. The breakfast was really good. We were impressed.Genuine Expedia guest review
TThe hotel was clean. Quiet, friendly workers. They had a great breakfast variety choice.Genuine Expedia guest review
"OK for business stay"
Hotel was clean, but a bit dated. Breakfast well-stocked. Thin walls and ceilings made it a bit noisier than more modern properties. But in general a good value for the money. Plenty of parking and close to the airport.Genuine Hotels.com guest review
The staff was very polite and nice. The room was clean and comfortable.Genuine Expedia guest review
"Close to sites and reasonably priced hotel"
Nice hotel as we've stayed their many times when we came to San Jose.Genuine Hotels.com guest review
"Close to Airport"
Good hotel for what I needed. Hotel was close to Airport, clean & quite.Genuine Expedia guest review
The hotel was very clean and the staff was very helpful.Genuine Expedia guest review
Very satisfying.Genuine Hotels.com guest review
fine for a hotel in the area, but felt overpriced for the size of the room. The pool was dirty and freezing cold and the breakfast was pretty inedible. Nice fitness room.Genuine Hotels.com guest review
Very nice hotel despite the renovation. Looking forward to seeing the final look. The complimentary breakfast could use a bit more variety. Perhaps biscuits and gravy. Scrambled eggs and bacon.Genuine Hotels.com guest review
Very clean and near the airport yet quiet place to stay. Note book your shuttle back to the airport upon check in to ensure that it will be available. My wakeup call did not happen so program your cell as a backup in case their system fails and you miss an early appt. or flight ;)Genuine Expedia guest review
"Cheap Option, but far away and noise"
Hotel staff were friendly overall, but there are few dining options near the hotel (except in the Clarion across the street). Our room on the 2nd floor was pretty noisy as well. I could hear people in the hall, in the rooms above, and next door. Street noise was more invasive than it should have been. Otherwise, the free breakfast is a nice perk, as […] was the free shuttle serivce. If you are only sleeping between flights and don't want to spend a lot, then this place is adequate. If you're a light sleeper, or spending a little more time in the area, stay eleswhere. Read moreGenuine Hotels.com guest review
we were confertable the room was clean and service was goodGenuine Hotels.com guest review
Complimentary breakfast was a nice way to start the day. Relatively inexpensive for the location.Genuine Hotels.com guest review
The managers are wonderful and the venue is clean. We always enjoy our stay.Genuine Hotels.com guest review
Needs some updating but overall a decent value..Genuine Hotels.com guest review
"Good no-nonsense hotel."
HI Express San Jose is nice, modest, and straight forward. Wifi here is faster than the average hotel free wifi thanks to their password protected access. Rooms were suite-sized. The surrounding area is located in a hotel row district just 5 minutes away from San Jose Airport.Genuine Hotels.com guest review
"Paper-thin walls and ceiling"
Excellent location in questionable neighboirhood. Good sized room but located between pool and breakfast room. Could hear everything outside room, beside room, and above us. Would only stay here again if we were in the main building on the top floor.Genuine Hotels.com guest review
ビジネスで利用しました。 フリーのコーヒー、お茶、インターネットと、気の利いた朝食は魅力です。Genuine Hotels.com guest review
ホテルといっても、モーテルな感じ。フロントの人などは感じが良いが。どうもシャワールームがイマイチ。あまりおすすめしません。SFOに近いのが良いですが、おすすめのポイントはこれだけです。Genuine Hotels.com guest review
"조금 낡은 느낌이지만 가격대비 그런대로 괜찮다고 볼 수 있습니다."
호텔객실이 많고 공항이가까운 점이 편리. 호텔직원도 친절하고 다 좋긴한데 (아침도 꽤 괜찮음) 오래되어서 그런지 객실 청결도가 조금은 아쉬운 느낌입니다.Genuine Expedia guest review
기본적으로 방이나 객실 용품은 훌륭하게 관리하나, 아침식사/주변환경이 다소 부족한 느낌 (편의점이나 기타 fast food 등이 자동차 이동없이는 다소 어려움)Genuine Hotels.com guest review
失去开会住的，说住的不错Genuine Hotels.com guest review
"Sehr gutes Preis- Leistungsverhältnis"
Sauberes gut gepflegtes Hotel Geräumiges Zimmer Freundlicher Service Kostenloser airport shuttle service Sehr ordentliches Frühstücksbuffet inklusiveGenuine Expedia guest review
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