Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
Reviewed by a Hotels.com guest on Feb 27, 2013
This guest did not leave a comment.
"Great NYE at the Marriott!"
Nice hotel and nice room. Good bar and lounge areas downstairs and the lounge with a view bar on the top floor is really cool too.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Not the best service..."
Overall, not a bad experience but they only had 2 bedrooms with 1 king bed in each of it for 4 adults and 3 kids... They provided inflatable mattresses for the first night (but didn't do the bed!) and moved us to two 2 queen beds bedrooms for the end of our stay. Their reaction was really disappointing as we had to ask for everything (inflattable mattresses, […] compensation, move to other rooms...) and they kept blaming Hotels.com for not having let us know that they didn't have the right rooms available... not a great customer consideration and service. Read moreGenuine Hotels.com guest review
"Perfect."
Attentiveness of the entire staff was spot on. Fabulous spa facility. Hotel was VERY comfortable in all aspects, the bed was exceptionally comfortable at the end of the day, which is essential in San Francisco. Very clean throughout the hotel. Perfect location.Genuine Expedia guest review
"Nice hotel with great location,"
It's a nice hotel but little bit old, great location though,Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Moving on Down"
I had originally booked a room with 2 doubles. They did not have any doubles available when I checked in so they checked me into a King Room. We still had to move the next day because the additional people didn't stay there the first nigth which is the only reason I agreed to the King Room. Once we moved the room was not as nice and did not have as […] good of a view, which was part of the deal. Read moreGenuine Hotels.com guest review
"New Years Eve events"
The staff was extremely accomodating!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Customer-Oriented Hotel Manager"
The Hotel Manager was most accommodating of my late flight schedule. I had requested an extension of the checkout time and I was graciously given a complimentary reasonably extended time. I was also able to check in on the date I arrived, 25th December, as soon as I arrived at the hotel around 0930H--I did not have to wait until the check-in time.Genuine Expedia guest review
"Fantastic Hotel"
Perfect location. Good room size. Great views. I was there with my wife and 5 year old son. We were able to walk almost everywhere. It is also conveniently located next to cable cars and the BART. The pool and hot tub on the 5th floor were a great way to end the night. I loved it and will definitely stay here on my next trip to San Francisco.Genuine Expedia guest review
"Great for whole family, or weekend girls trip."
Stayed on the 25th floor. Room size was small. Forgot about paying to park - valet is 60.00 and i guess we could have parked across the street for 20.00. Proximity to shopping and other things were great!Genuine Expedia guest review
"Not recommended for families"
The hotel staff seems to be rude in the information section.Genuine Expedia guest review
"Great hotel for a holiday stay in San Francisco"
My 3 adult kids and I travelled to San Francisco for a holiday vacation and stayed at the Marriott Marquis. We were very pleased. The front desk was very welcoming and got us our 2 rooms well before normal check-in time. The concierge staff was excellent and had many recommendations for restaurants and transportation. The only complaint I have is that […] WIFI was only free in the lobby, but from all the research I have done, that is the case everywhere in San Francisco. Read moreGenuine Expedia guest review
"A real nice place to stay"
Large rooms, comfortable beds - didn't have that hotel cramped feeling. Closely located to various types of public transportation.Genuine Expedia guest review
"Great hotel for everyone."
Wonderful staff and perfect location for a 3 day stay.Genuine Expedia guest review
"Nice location, service and rooms"
Great location and service. The only complain that despie the great location many rooms look to the interior of the building. For people that have jetlate this is terrible because you do not known the time of the day and you will miss the all nice view from this great building. The restaurant and bar on the roof are amaizingGenuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Almost perfect, if you don't mind add-on costs"
This is an excellent hotel. The staff, the rooms, the veiws, the restaurants and lounges, the location, are all wonderful. We enjoyed our stay here very much. And the price was reasonable, but relative. If you don't mind paying for internet, parking, use of the locker room, etc., then this hotel is a SWEET place to stay. It's located close to an I-80 […] exit, all kinds of shopping and restaurants, not too far from China Town and the Embarcadero. It's a tad noisy at night if you're near the ground floor - and that's ok if you like the faint sound of street musicians. I thought it was cool. There is also a lot of traffic and hustle-bustle outside the motel. The bar and grill on the 39th floor has 360 degree breathtaking views and a nice atmosphere. Read moreGenuine Hotels.com guest review
"Good stay food is pricey"
The buffet was $30.00 which was high otherwise it was great and good place.Genuine Hotels.com guest review
"Great time in SF"
The bed was very comfortable and the room was neat and clean.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Close to all: cable cars, Bart/Caltrain, shopping"
We had a fine stay. There was a convention going on during the dates of our stay, so the hotel was really crowded at certain times of the day. The bar on floor 39 was a great view, just slow service (Friday eve). Our room was quite a long way/walk from the main desk and front lobby.Genuine Hotels.com guest review
"Awesome hotel."
This was my first trip to San Francisco and this hotel was very nice and all staff that worked there was also very nice!Genuine Expedia guest review
"hope you don't have a rental car when you stay."
beautiful hotel in a great location. the room was spacious and had a nice view. expensive but worth the price. i did not like having to pay $60 per day for valet parking and that wifi was not free.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Great location and quiet hotel for 4 nights."
I left an article of clothing in the room and when I called about having it returned the quick response that it was found and they were just waiting for instructions how to return it back to me. That and they did return it at no cost after I offered to pay for the express mail fees.Genuine Expedia guest review
This guest did not leave a comment.Genuine Hotels.com guest review
Wonderful location in the heart of the city with transportation nearbyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
NoiseyGenuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice place to stay near the convention center"
Hotel was great. A wonderful place to stay near the convention center.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"home"
Our Stay was awesome. The location was excellent for us. I cant say enough about the staff. Always pleasant and always very helpful. The only thing that prevented me from giving the hotel a 5 star was the fact that there wasn't any Internet in the room without a charge. There was Internet in the lobby but extremely slow. And the charge for it in your […] room to me was too pricey. When shopping for a hotel, we were looking for a continental breakfast and Internet. I am not sure if Expedia had it wrong or if the hotel had it wrong or just very misleading. Either way we couldn't find the continental breakfast and wound up using our own data plan for internet.When we did have breakfast in the hotel, It wound up costing us over $60. for the two of us. We should have gone across the street to Denny's ... would have been a lot cheaper. If you don't mind spending money then this is the hotel for you. I have nothing bad to say about the hotel itself and the staff couldn't have been more helpful. Read moreGenuine Expedia guest review
"Closest to the Moscone Convention Center"
It's a great hotel and I love staying there!Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Best location and staff"
The only complaint was some things in the room were a little dated. But great friendly concierge?Genuine Expedia guest review
"Great Location"
The location was very convenient, it was close to many destinations that we went to. The staff that helped us check in were very friendly and prompt.Genuine Expedia guest review
"City View Room-1 King Bed?? NOT"
I reserved and PAID for (upfront) a CityView Room-1 King Bed and our view was the back of a building overlooking an alley(NOT GOOD). At first the hotel clerk said that the King Bed was NOT available until I told him that I called twice to make sure that my husband and I had a King Bed, due to the fact that he is 6'4. After I pushed the issue with the […] hotel clerk...then he so "easily" found 1 King Bed that WAS available. You guys really need to teach your clerks to "think before they speak" too soon..it makes them look bad. Read moreGenuine Hotels.com guest review
"Beautiful hotel and view of the city!"
The hotel and staff were awesome! Our only complaint was that it was our first time there and we had a horrible time trying to navigate around the block multiple times because we were not familiar with the one way streets. Then, when we finally pulled up in front of the hotel we had to drive another 2 blocks and circle back around to the entrance of […] the valet parking. Of course, this really doesn't have anything to do with the hotel. Read moreGenuine Expedia guest review
"Perfect location and great hotel"
Perfect location to just about everything in San Francisco. The hotel is well taken car of and is very clean. the staff was friendly and helpful.Genuine Hotels.com guest review
"Great Location Near Powell BART STATION!"
The MARRIOTT MARQUIS HOTEL on 4th Street is conveniently located near the Powell BART/MUNI stations, so you can just take the BART from either Airport (Oakland or San Francisco). The room was very clean and the beds were super comfortable. Hotel staff was very pleasant and helpful, and even though the check-in time is listed as 4pm, we arrived at about […] 2:45pm and were just going to ask them to hold our luggage, but they let us check-in at that time. Another thing that was good was the roll away bed: It's pretty large and we needed it for a friend who was just staying for two nights. The reason it only gets 4-stars is the refrigerator in the room is already stocked with SUPER EXPENSIVE drinks like water and soda, so you can't use it for your own stuff. If you move a drink it automatically charges to the room Another draw back is that you get charged if you want to use wi-fi or wired internet in your room. Even though the guest (free) wifi shows up on the list of options on my iPhone and Tablet in the room, we were on the 8th floor, I couldn't connect. My friend says it works in the lobby. Ice is free and the room comes with coffee maker and free coffee. There's also an ironing board, iron, shampoo & conditioner, face and body soap bars, body lotion, and hair dryer. The room was very quiet; but maybe nobody was booked in the rooms next to us, not sure. The hotel was also in a good location close to Walgreens, 7-11, Mel's Diner, and Denny's. Read moreGenuine Expedia guest review
"Very Clean and nicest staff ever."
It was one of the best hotel experiences my wife and I have had.Great staff.Great location.Great room.I have found my place to stay in the City.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
"Nice location"
Right in the heart of the business district. Great staff.Genuine Hotels.com guest review
"Great hotel for a great getaway!"
I stayed at this hotel with my co-workers. It was a wonderful experience! The staff was amazing the rooms were beautiful, and the restaurants and Starbucks inside were a huge plus! I would recommend this place to everyone looking to get away for the weekend or have a business event. Will definetaly be returning :)Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews