great location, large, comfortable rooms, great views from the view lounge. However, housekeeping service not as expected and service in general felt impersonal and uncaring.Genuine Hotels.com guest review
Although very expensive the hotel is at a great location (shopping and restaurants) are walking distance. The only thing I thought was way over priced was parking. Valet was $60/a night!!!! There was street parking but it was only 2hr parking and the neighborhood was not safe. Marriott has always made me happy.Genuine Hotels.com guest review
The Hotel location is very convenient , it is within walking distance to all transportation, china town, union square. The staff are very friendly . It was wonderful experience. I strongly recommend the hotel for any visitor to San Francisco.Genuine Expedia guest review
"Renovated, great location"
Great overall. Surprised in a good way by room cleanliness.Genuine Expedia guest review
"Great time there"
Great location , will stay again!Genuine Hotels.com guest review
We used our Welcome Rewards points to secure this great hotel in one of the greatest cities in the world. The staff was friendly. The room was devine. What a wonderful place for a romantic weekend for two.Genuine Hotels.com guest review
"Great hotel, great location for eating and shoppin"
We recently stayed at the Marriott Marquis for 4 nights. The hotel location is excellent - walk to numerous eating and shopping locations, extremely close to the Powell BART location. Less than a two mile walk to Fisherman's Wharf. Our room was very nice and the hotel had numerous amenities, including a Hertz location on-site if you are interested in […] renting a car for a day. Read moreGenuine Expedia guest review
Wonderful! Outstanding!Genuine Hotels.com guest review
Very clean. Super friendly staff. Great location. Amazing bar on top floor.Genuine Expedia guest review
We loved our room, bigger than my first single bedroom apartment! Our friends loved their room too. Their's was smaller, but a corner 2 walls of windows room that made it awesome too!Genuine Hotels.com guest review
"Great hotel, but parking expensive"
This was a great hotel, with a wonderful location. THERE WAS PLENTY OF THINGS TO SO IN THE AREA AND LOTS OF SHOPPING. THE WHARF WAS QUITE A WALK, BUT NOT IMPOSSIBLE. WE TOOK A CAB BACK. MY ONLY COMPLAINT WAS THAT IT COST US $70+ TO PARK FOR ONE NIGHT. IF YOU HAVE TO PARK A VEHICLE, BE SURE TO TAKE THAT IN TO ACCOUNT BEFORE YOU BOOK YOU'RE RESERVATI […] ON. Read moreGenuine Hotels.com guest review
"Excellent location. Accessible to all services."
I completely enjoyed my stay at this hotel and would recommend this hotel to friends. I plan to return to this hotel in a few months as it is now my favorite place to stay.Genuine Expedia guest review
"Perfect location but beware of..."
Enjoyed the location of the hotel and the service. Within easy walking distance to St. Patrick's church, Union Square and AT&T Park (we walked to all). Hotel staff were friendly and efficient. Unfortunately, The View lounge was closed for a private event - we had been looking forward to enjoying a late night cocktail up there after the Giants game. […] I recommend calling ahead to confirm it's availability. We did have an unwelcome surprise when we opened one of the drawers and found dirty men's clothing (including underwear). We left a note and am surprised that management never called to apologize. Also, the pillows were a bit uncomfortable - time to buy some new ones. Bottom line, we would stay here again due to the location and friendly staff but will take caution when opening the drawers... Read moreGenuine Hotels.com guest review
"Adequate but not romantic/special"
This is an old stand-by near Union Square. Facilities dated and should be renovated. LOADS of conventioneers traversing lobby at all times.However, the staff was very nice. Nice views from bar at top.Genuine Hotels.com guest review
We had a really good time.Genuine Hotels.com guest review
"Airport close by"
Wish they had more room for suitcases and place to just sit down. Like a small love seat. very clean and staff very accomadatingGenuine Expedia guest review
"nice hotel, excelent location and staff"
Everything was nice, looks a little bit old, but the room was at low rise and we heard the elevator all day and night, while you are sleeping it is not nice.Genuine Expedia guest review
"Beautiful hotel, well situated."
It was my first trip to San Francisco and it was a memorable experience. Loved the city, the city transit and our hotel.Genuine Expedia guest review
"Easy Access to down town"
Access to the parking lot is hard to find, they should make that clear on their web site. One way streets made us go round and round the block before we could gain access. Great Breakfast Buffet!Genuine Expedia guest review
"Good hotel great location"
Overnight stay to attend baseball games at AT&T park. Fairly easy walk back and forth. Very comfortable.Genuine Expedia guest review
Beautiful business hotel but not good for families. We were supposed to get 2 full beds plus sofa bed as we were traveling with 5, but did not. Hotel said that they didn't have that kind of accommodation. Parking was $62.00 a night so we had to park elsewhere. Internet was not included. None of these charges were mention by Hotels.com before booking. […] Gym was beautiful, pool was overcrowded with unattended children. We left items behind and tried immediately for days to get help locating them. We received a message on a voice mail that they could not locate them. Probably would not stay here again. Read moreGenuine Hotels.com guest review
"San Fran Mariott"
Excellent hotel. Great location. Staff very attentive and friendly. Would definitely stay there again & recommend it to others.Genuine Expedia guest review
excellent except food prices very high so we went out. we had three rooms.we paid over $260 a night and could not use the mens locker room????? extra charge...Genuine Hotels.com guest review
"Good but could be improved"
It's a good location, but the hotel is awfully expensive for what you get. I upgraded to an executive king room, which is very large, but kind of an odd floorplan with the bathroom right inside the door to the room and the bedroom around to the other side of the room, so if you get up the middle of the night, you have to be careful not to trip on anything. […] Also, I specifically asked for something of a view and the clerk changed the room from what he had originally assigned (which I had not seen). The view was of the other tower and if I got my head right up by the window and looked to the left, I could see a little of the sky. So good, but overpriced. Read moreGenuine Hotels.com guest review
"good location, nice"
great place to be, right in the center, good service, good securityGenuine Expedia guest review
"Close to shopping , public transportation."
Nice beautiful hotel, room size is good, the staff and house keeping service are good, the public area halls, elevators are kept clean. Guests are professional and polite.Genuine Expedia guest review
"Good location, home comfort"
The location is one of the best place to start the tour for San Francisco. The executive room had an extra fridge that lets you store food and drinks. Do not expect a view.Genuine Expedia guest review
We walked to the Wharf for some good exercise and to take in the feel of the city. Marriott always has excellent service, cleanliness and amenities. The $62 valet parking is just the price that you need to pay for the convenience in a big city.Genuine Expedia guest review
"Comfy bed, but $15 for wifi?"
Very comfortable room and bed, and the front desk gets points for giving us a bag of chips and water when we arrived starving at 2am. I mostly lowered the review because there was a $15 fee for wifi - I didn't know anyone charged for that any more.Genuine Hotels.com guest review
"Great location to everything"
Room is great and had wonderful view to the city. Bed is very comfortable.Genuine Expedia guest review
"easy drop off from train and close to all shopping"
all was very satisfied except Wi-Fi I found out was not free like most placesGenuine Hotels.com guest review
"Good location/bad view"
Lobby was attractive. 39thfloor lounge was nice. Our room view was of the A/C equipment. We were very disappointed with the view. Doorman was great! Housekeeping was not consistent. Some trash was never picked up; soap dish was a mess. Might try somewhere else next time. We were there to visit family, so would be return guests.Genuine Expedia guest review
Outstanding, awesome location, clean, professional service.Genuine Hotels.com guest review
"Very nice and helpful staff"
My only major disappointment was that when my niece got to the hotel, I should have been given the corporate over 62 rate and the dest manager refused to grant that rate. Probably won't stay there again as it wouldn't have cost you anything to have given me that rate making the trip much more economical for me. In fact my niece said that all other hotels […] have honored that in the past. Read moreGenuine Expedia guest review
"Great Union Square Location."
Room was nicely appointed and clean. The only reason I did not give 5 stars was because the room stayed too warm even though we set the thermostat down, and we could feel the AC blowing slightly cooler air, the temperature stayed too high to use any covers at night. The lovely duvets stayed on the floor the 3 nights we were there! The fitness center […] is the biggest I have ever seen at a hotel! Large whirlpool and pool also a plus. Efficient and easy check-in/check-out. Read moreGenuine Expedia guest review
The staff was extremely helpful and knowledgable about the area. The room was nice and the pillows were the best hotel pillows I've ever slept on. Centrally located to get to all SF attractions.Genuine Expedia guest review
"Needs a deep cleaning"
The hotel was packed with convention attendees, and seemed acceptable for that type of use. There was a long line to check in. Room service is only open at prime meal times but not in the afternoon for a late lunch or snack. The halls were dirty but room was ok. Bed was comfortable. Maid came bursting in a few minutes before 8am when I was in the shower […] which seems very early to me. I would not stay here again. Read moreGenuine Hotels.com guest review
The hotel was very nice but the parking was a bit pricey ($65).Genuine Hotels.com guest review
"Close to chi-chi chopping!"
Hotels.com did not fwd our request for two double beds to the Marriott. Hubz and I have two young, yet very tall teenagers- the suggestion of one roll-a-way bed from the Front Desk Marriott employee wasn't cutting it (in our gorgeous room). After some patient cajoling, the front desk accommodated the two bed request; albeit, a much smaller room on a […] noisy lower floor. The concierge line was too long for a mid-week stay, but those Marriott beds....heaven! Read moreGenuine Hotels.com guest review
The hotel was in a good location. It was clean and staff was friendly. We stayed for two nights. Was gone most of the day on my second day and my room was not cleaned. That was a bit disappointing. The hotel was expensive and you didn't get any extras. Parking was very expensive.Genuine Expedia guest review
"SF Marriott Marquis"
Great hotel in downtown SF! Stayed here with my family for 3 nights--wish we had stayed there longer. Close to shops and all you need. Staff is eager to help and very welcoming. Doorman has this whistle to call you a cab in a matter of 20 seconds. On the 30th floor there's a lounge/restsurant. Its a bit pricey but the best part about it is the sunset […] view and the Golden Gate Bridge--breathtaking! Great bistro across the street that has fabulous food and kickass martinis! The hotel has a restaurant that only serves breakfast. It's $30 a person for all you can eat. There's an omlete station, all sorts of jams and croissants, parfet, coldcuts, fruits, salads, and many more things that I'm forgetting. Staff is exceptional at this place...long story short, I would definitely go back to this hotel! Read moreGenuine Expedia guest review
"Convenient for downtown"
A very large, somewhat anonymous hotel centrally located. Was always very busy and bustling with tour groups etc. I felt the pool area could have been nicer - the floor was always wet and dirty around the sides, and there was hardly anywhere to sit or put towels. Otherwise, the hotel was fine.Genuine Expedia guest review
"Nice hotel and location"
Very good value for downtown SF. Location is good as well.Genuine Expedia guest review
Security came to our door one morning. It was scary. They had the wrong room.Genuine Hotels.com guest review
"I left my heart in San Francisco!"
The Marriott Marquis is in the heart of San Francisco - accessible to all shopping, Union Square, fine dining and cable cars. Tours to Napa and sightseeing in San Fran are readily available. The Concierge was phenomenal! She pointed me in the right direction in order to maximize my sightseeing! Upon checking in, my room was stuffy. The maintenance crew […] came within 10 minutes and had a ionizer up and running for my allergies. I would definitely stay here again! Read moreGenuine Expedia guest review
"Staff is terrible"
Despite the stains on the sheets and the broken blow dryer the staff was terrible. They would hang up on me when I would call the frony desk to ask a question. I was hung up on 3times before I was even able to ask a question. I was also billed more than what my room receipt says. I tried calling for a week to find out why but I was hung up on or put […] in hold for hours while trying to reach an accountant. Read moreGenuine Expedia guest review
"Great place to stay in San Fransisco"
My wife and I went to San Francisco for our anniversary and stayed at the Marriott . The hotel was perfect , the room was clean, the bed was absolutely the best and the bar at the top had a 360• view of the city. Its located in the heart of town and you are steps from everything. We will return when we visit the city. On the down side, parking is a […] little pricey. And the check in is 4:00 and they don't check you in early. But its the best we've found in S.F. Read moreGenuine Hotels.com guest review
A little pricey.Genuine Hotels.com guest review
"very close to UCSF Mission Bay"
very pricey! room was clean and comfy. TV stations could be much better considering today's technology. I got the same price quote directly from the hotel as hotel.com!Genuine Hotels.com guest review
other than waiting several hours to fix safe in room it was okGenuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )