"A wonderful experience and we will use this hotel"
This was our second stay in Fullerton. We were greeted by Alex and Michelle. Both were extremely friendly and had great smiles. They were helpful and answered all our questions. We will be back as we have family in the area.Genuine Hotels.com guest review
Would recommend staying here - best hotel food ever...close to Disney!Genuine Hotels.com guest review
"Older Marriott but still clean and comfortable sta"
This Marriott is one of the older ones but is still nice and clean.Genuine Hotels.com guest review
Nice & convenient location. Helpful staff.Genuine Hotels.com guest review
"great spot to stay"
The room is nice and roomy. it is a nice room for handicap usage. The staff was great and attentive. There is a bar and a restaurant on site that is nice. The hotel is easy to get in and out of with great parkiGenuine Hotels.com guest review
The room was normal. Fitness facilities were great!Genuine Hotels.com guest review
"Will visit again next year!"
We stay at this hotel every Christmas for a family get-together. The hotel is beautiful, clean, quiet and the service is superb. We will stay again next year. The front desk is always accommodating to special requests. Kudos!Genuine Hotels.com guest review
"Will go back for sure"
Front staff were very nice specially mitchelle. Check-in process was very fast.Genuine Hotels.com guest review
"Not worth the money, but not "bad"."
Let me start by saying that I'm one who normally would get a hotel the best review possible. This hotel is not a bad place but certainly not worth $150 a night. The room was clean, the facility was clean and the bed was comfortable. But, the linens were the kind of thing you'd expect at a Motel 6, cheap and thin and in my room, worn out and ready to […] be replaced. Same with the bath towels, they were not nice luxury hotel towels but old worn out flour sack towels. The room was clean but everything was old. Clean does not equal new. The rest of the hotel outside the room was updated, nice, clean and comfortable. The staff was friendly but not real helpful. I mentioned the next morning how old the room felt and that there was no hot water in the shower. I got told sorry and the boiler was down and have a nice day. The parking lot staff, who are not employed by the hotel but rather the parking facility was quite friendly and helpful and made numerous attempts to help me load and a point of showing the closest parking place every time I pulled in. I would not stay here again unless I had no choice or the price was cut by at least 50%. Read moreGenuine Hotels.com guest review
"We ALWAYS go back for more..."
Our son attends CSUF and this is the only hotel we will stay in when we go to visit. The staff is always friendly and kind (I think they even recognize us now)! The bedrooms are clean, comfortable and the sheets on the bed divine. The restaurant serves a fabulous breakfast and I am a huge fan of their french onion soup in the evening. Reasonable rooms […] prices + well situated to campus and Disneyland makes this the best bang for our buck. We will continue to return each time we visit southern California. Read moreGenuine Hotels.com guest review
Very very friendly staff. The service was outstanding.Genuine Hotels.com guest review
"Best near CSU Fullerton"
Have stayed other places rated highly on another travel site, but keep coming back to Marriott. Clean, comfortable rooms, excellent customer service, perfect location.Genuine Hotels.com guest review
Very nice stay.Genuine Hotels.com guest review
The room was clean, quiet and convenient. The staff was friendly, helpful and professional, just as we have come to expect from this Marriott property. Well done!Genuine Hotels.com guest review
We were warmly greeted upon arriving and each time we were in the lobby area. We were impressed with the quality of service and genuine welcoming attitude. Providing great service is a mentality and the staff has embraced that and is well trained and professional.Genuine Hotels.com guest review
The service was genuine and personal. We were greeted warmly every time we passed through the lobby area and the staff was well trained.Genuine Hotels.com guest review
"Close to downtown"
The staff was wonderful. My family and I were all impressed with the friendly and prompt service we received.Genuine Expedia guest review
"Awesome hotel and great location"
great location friendly attentive staff super cleanGenuine Hotels.com guest review
great location, old rooms, wet used towel from previous occupant in the toilet, smoke alarm went off for no reason.. other than that, great staff, great serviceGenuine Hotels.com guest review
"Very nice place!"
Very nice room, a little small but the beds were so comfortable. Parking was challenging the first night but I'd still stay there again.Genuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
We decided to take a very random trip to Disneyland, we decided Friday morning and left that same evening, so finding decent hotels was an issue for us. Aside from it being Labor Day, there was also a 10k at Disneyland so nearly every decently priced, clean hotel was booked. This marriott was the closest and most reasonably priced hotel. It was about […] a 15 minute drive and although I wouldn't stay here again for a Disneyland trip (it's too far with a 7 month old, we need napping capabilities and getting from the park to our car to our hotel and back was way too time consuming), I would stay here again for any other trip I took to the area. The bed was comfortable and the room was clean. We stayed in a king room and had to move the desk out of the way to roll our suit cases in, there was too much furniture in the room but we made it work. Read moreGenuine Hotels.com guest review
"Comfort Needs Insulation"
Great bed, amenities and price, but hallways and walls need better insulation. Three times in the night we were awakened from loud neighbors in the hallway talking, guests flushing toilets and using their sinks.Genuine Hotels.com guest review
I stay here every time I go to Southern California, and I have to say, it is a great place to go and relax! Rooms are sized well, whether you have a double or a king.Genuine Expedia guest review
"2nd Stay and still pleased"
2nd time staying at the location. Room was a little small but it was a good experience. Nice staff. I thought my room was about $10 less then I was changed but it may have been an oversight. Definitely recommend staying here.Genuine Hotels.com guest review
"Staff was friendly and helpful."
The staff was very friendly and professional. They gave us recommendations for brunch that were great! The little Irish Pub was perfect for drinks and appetizers (chicken wings are delicious!) and the hotel location was so convenient (close to downtown Fullerton).Genuine Expedia guest review
"They still charge you even you have paid expedia"
We booked two room for a family of four through expedia.com and have paid the rooms in full before arrival. When we checked in, the clerk asked for our credit card. She promised it would not be charged because we have paid. The next morning we got the bill slipped through our door and it clearly says balance of 0.00. I took the bill to the front desk […] and made sure they would not charge us for the stay. The clerk promised again we wouldn't get any charge on our credit card. A few days later, I found two room charges on our credit card bill. I called them several times and each time I was put on hold for 8 to 9 minutes. They promised they would give me the refund. I waited for a few days to see one room charge finally disappear but I was still charged for another room. I called them again. After a long hold, the clerk again promised me to get the refund in a few business days and then he hung up abruptly. I am very mad at this point. Why did they charge me in the first place? I have to check my credit card bill everyday to see that charge magically disappear. Why did I do to get punished? Read moreGenuine Expedia guest review
"Needs an update"
Excellent and personable staff. Decor needs an update. Our only complaint is in regard to the reservation. We booked one night for two adults and two children. The reservation offered included a king size bed only. I did not notice this until the day before our trip. A quick call to the hotel resolved this. Or so we thought. We arrived and the reservation […] still included a king bed. The clerk arranged for a room with two full beds. (I asked for a room with two queen beds but either they do not offer it or there were no rooms available with this configuration.) A bit uncomfortable for two full size adults in one full bed. Here is a common sense thought... If a site is asking for the number of adults and children on a reservation, shouldn't the reservations available reflect rooms with the queen beds? I don't know too many families that share a king bed during a trip. In fact I cannot imagine any that would be comfortable with two adults and two teenagers sharing one hotel bed. The hotel is fine for a night but we learned through family members that a more up to date hotel was just down the street for the same price. Read moreGenuine Expedia guest review
Response by Fullerton Marriott at California State University Dear E, I'd like to begin by thanking you for taking the time to share your previous stay. I understand you experienced a few complications during your check in. I would like to clarify any information that may have been misunderstood. Our property offers 2 room types. One being a room with a King size bed, the other having 2 Double Beds. You indicated that the original reservation was booked for a King size room but then changed at check in. Unfortunately, our property does not include the 2 queen beds which why we were unable to accommodate you with that specific room type. When making the reservation it gives you the option of selecting from the room types available. Furthermore, I am pleased to say that our property will be undergoing a renovation. It is scheduled to begin with the lobby/restaurant area by December. We will then continue the renovation to the rooms shortly after.
the room was reserved as a queen bed with a sofa bed, enough for three persons. The room only had a queen bed and no sofa bed. very disappointing.Genuine Hotels.com guest review
"Might have been nice if they hadn't sold our rooms"
We checked in around 10pm, on a fully pre-paid reservation. We had specifically chosen this hotel because we had business to conduct in the morning, and didn't want a noisy, vacation hotel. The Fullerton Marriott had given away our rooms, and turned us away, sending us to a Residence Inn right next to Disneyland (20 min away). Got up in the morning […] to conduct our business in the middle of a thousand screaming kids with Mickey ears. No compensation, just a weak apology. Read moreGenuine Hotels.com guest review
"nice hotel, 6 minutes from the destination"
unfortunately I was held up in road construction, not arriving until 1:30 am, had to be at a meeting by 8:30, it was a very short stay, nice , quiet roomGenuine Expedia guest review
"Great 3 night stay"
This trip was unexpected and the hotel was booked at the very last minute. My friend and I were thrilled with our room. The beds were so comfortable and the pillows were great, too! The hotel and our room were very clean. The location was very convenient, right off the freeway without the freeway noise and close to restaurants and shopping.Genuine Hotels.com guest review
Room was OK but carpet stained and view of wall outside. Would not recommend for price but if you need to be near the university it's as close as possible.Genuine Expedia guest review
Could not have asked for a nicer staff or overall experienceGenuine Expedia guest review
Our stay at the Marriott Fullerton was excellent. The location of the hotel was convenient to all the functions we needed to attend. The staff was courteous and friendly and the rooms were well maintained and clean. This would have been an overall 5 rating however we booked 2 rooms 1 being with 2 double beds. Due to other bookings that was not available […] and we had a king with a rollaway. It worked but I wish we had been notified prior to check in. Read moreGenuine Hotels.com guest review
Good location for CSU Fullerton parents. Good service!Genuine Expedia guest review
Great place to stay and a great location - always my hotel of choice when visiting my daughter at CSU Fullerton.Genuine Hotels.com guest review
"Close to everything we wanted to do."
Everything was very pleasant, and the rooms comfortable. Parking was no problem.Genuine Hotels.com guest review
"Perfect area and great people as well as cleanine"
First time in L.A and loved every minute. The people, weather and food are the best and so many things to do. We'll be back for sure.Genuine Expedia guest review
"Easy freeway access"
I have stayed her a few times and always find it so convenient to Disney, Knotts and the beach. This time, I dined at some of the local restaurnts: Spaghetti Factory (I've been there several times before - always consistently wonderful and affordable), Fuoco - awesome wood-fired pizza, and Pieology - not the best pizza, but super affordable. Enjoyed […] the complementary fruit in the morning and cookies in the late afternoon provided by Marriott. Service from the bar was extremely slow. Pool are was very tidy. I'd for sure stay there again. Read moreGenuine Hotels.com guest review
"Close to freeways and to ballparks."
The hotel is clean and quiet with comfortable rooms - temperatures were in the high 90s and the air conditioning worked well. Parking was close by and adequate with both campus police and Fullerton police patrolling the area. The lobby staff were pleasant but had to serve several people arriving at once following an event closing - another one-two front […] desk personnel would have been helpful for that period of time in the mid-to-late afternoon. The wait staff are superior and the food of good quality in the pub located on the main floor. The swimming pool area is comfortable but the pool can be crowded depending on time of day. Read moreGenuine Hotels.com guest review
"Stopped in for a day"
Restaurant, good food, nice service... bar quaint . Front desk cordial, efficient, very accommodating. Rooms very comfortable, plush beds, many extras. What can I say , I was impressed and that doesn't happen enough to a critical guy like myself. Yup, right on campus for CSUFullerton, enjoy the Orange County weather in comfort.jmGenuine Expedia guest review
The hotel staffs are nice and friendly, but the room cleaniness need to be improved.Genuine Expedia guest review
After calling to confirm our room would have 2 beds, our family of four arrived to a room with 1 bed, and we were told "sorry, we're booked up and this is the only room left" TV had no remote and again we were told "sorry". Location of the hotel was great, but the staff seemed very unwilling to give us what what we paid for.Genuine Expedia guest review
Response by Fullerton Marriott at California State University Thank you for taking the time to submit a review for your experience with us! I am so sorry to hear that it was a less than satisfactory stay. I do realize that often on the weekends we do run out of rooms with two double beds, however considering that you mentioned that you had called to confirm your bed type, it would appear that the note of the conversation was not on the reservation. I will remind the team of the importance of noting such calls in order to accommodate all of our guests to the best of our ability. Thank you so much!
"Pillows were terrible!"
Everyone in our group of 6 in 3 different rooms didn't sleep well due to the Huge and small pillows provided. Terrible.Genuine Expedia guest review
"Not a good experience"
The room is small for the price I paid ($154 includes tax). When I got to the room the room is hot and the aircon is not working. There is no microwave, no small refrigerator. They only provided shampoo and soap for one single use. They have a old TV. The remote is not working properly. The keys keep getting stuck.Genuine Expedia guest review
"Not worth the convenience of location"
We chose this hotel for it's location. The staff at the front desk were unpleasant and rude. They acted inconvenienced by doing their job. Although we stay only ONE nite we still had to ask for fresh towels. By 6am they placed a bill under our door, as if to say "bye, get out". The room was crowded with furniture that didnt fit. The hallways smelled […] like mildew. It is way overpriced and not deserving of the "Marriott" name. Although my daughter is now a student at CSUF, which is lterally next door to the hotel, we will never stay there again. Read moreGenuine Hotels.com guest review
Response by Fullerton Marriott at California State University Hello, Thank you for the feedback that you have given us, as without the feedback of our guests, we would be unaware of areas in which we are able to improve. I am sorry to hear about the service that you experienced as it is not common to receive such a response about the Front Desk team. Nonetheless, I shall certainly talk with them and ensure that we are giving the service that guests have come to expect from a Marriott Hotel.
"I WOULD STAY HERE AGAIN"
Really nice hotel with delicious breakfast buffet (not free- but not expensive). Front desk folks were so nice! They served refreshing water at the front desk along with choc chip cookies- I had a few and they were awesome! Also, the hotel was great about giving us dining suggestions. The area was nice and so clean. The room was a little small, but […] worked out just fine. I was traveling on business and it was a good pick! Read moreGenuine Expedia guest review
"Great hotel, will be a returning guest"
As someone who is used to budget motels, this place was a considerable step up for me. Great location if you're visiting CSU Fullerton, Hope University, etc. It's pretty much on CSU Fullerton's campus! The Hotel is a few decades old, I was there during the small earthquake that happened 3 miles away at La Habra Brea on March 29th. Yes, the building […] shook but the building held together just fine. The worst thing that happened was my shampoo bottles fell over. If you're used to Hilton's and alike then yes, you will be annoyed that the place is dated. But their service is very professional. They even let me checkout an hour late with no additional charge (but don't take that for granted and call the night before if you're gonna try for that). I'll be back here in July for orientation. Stay here! It's worth it. You can take an 18 minute bus ride here from the rail station for $2 a person. Read moreGenuine Hotels.com guest review
"Nice and comfortable"
Hotel staff much nicer than 800 customer service. Wanted early check in because I was trying to make it to a wedding. Called several times and they told me no but I went to the hotel and they accommodated me with no problem.Genuine Expedia guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )