"Custom Suites/ Portland"
staff helpful with concierge asstGenuine Hotels.com guest review
"Convenient to the airport, but worn out."
The hotel staff were nice, but the room left a lot to be desired. The coffee table had large chips in the veneer, the mattress was saggy, and the whole room smelt stale, like a crowded subway. The heat was on when I arrived, making the room far too warm, and I couldn't get the A/C to stay on to cool off the room. I would not stay here again, regardless […] of price. Read moreGenuine Expedia guest review
"WONDERFUL STAFF made for a Terrific Stay"
My trip was a absolutely Jam-Packed combination of business and pleasure to a city (Portland) I'd never been to before. Even with the Internet, I would have been absolutely lost without the knowledgeable advice of the staff at Comfort Suites. They saved me many times from looking like a clumsy out-of-towner to my business colleagues, and their personal […] interactions with those associates and myself while we were all at the hotel left a very favorable impression in all our minds. One of my colleagues who lives in Portland even went so far as to say that, "It's too bad that I live here, or I'd stay here when I traveled!" The staff was also very helpful with helping me find a few niche entertainment options that were off the path beaten by most tourists to Portland, and which were, again, very helpful to me in entertaining people who had already lived in the city for years. The rooms were o.k., slightly nicer that most hotels of this class I've stayed at, but the staff here was really great. I would definitely stay again. Read moreGenuine Expedia guest review
"Portland, OR Comfort Suites"
Great service, very clean, and good breakfast! The whole staff was very friendly. The rooms were always clean. The refrigerator in the room was also nice to have.Genuine Expedia guest review
"Great shuttle service"
Had a nice stay. Hotel provides free shuttle from/to PDX and Cascades train station which also has many nice restaurants and shops. Free breakfast is above average.Genuine Expedia guest review
"Close to airport--very convenient"
Good location--very near the airport. Arrived late evening and check-in staff was great. Room was very nice and exceptionally clean. Room itself was spacious and the sitting area was nice for eating a snack and to watch TV. Unfortunately, we had a morning flight and were unable to fully enjoy the hotel or surrounding area. The complimentary breakfast […] had a nice selection of options to choose from. We would stay again if flying in or out of Portland. Read moreGenuine Expedia guest review
"First rate hotel at a reasonable price."
Very comfortable room with queen size bed, a nice sitting area with a large-screen Tv that swivels from bedroom to sitting area. Very clean, excellent free breakfast, helpful staff, rides to & from Airport plus to the Max to travel to local stores. Highest quality for everything -- it even has a pool.Genuine Expedia guest review
"nice hotel close to airport"
our experience was good. the hotel was convenient and clean and all personnel were friendly.Genuine Expedia guest review
The staff was very friendly and helpful. It was very convenient to city transit system and shopping center. Would stay there again.Genuine Expedia guest review
"Nice hotel, close to the airport"
We stayed here a total of 4 nights. The staff were pleasant and helpful, especially at night when we arrived late due to a flight delay. Although we only had the breakfast on 2 days of our stay, the variety was adequate for the 4 of us with different preferences...it was great that coffee and fruit was always available in the lobby even after breakfast […] hours. The room was clean and the bed was comfy. We will be staying here again the next time we visit. Read moreGenuine Expedia guest review
Everything was great except the parking. The hotel was full, with no rooms empty. When we arrived back to our room around 9:30 after attending a concert the parking lot was full with no overflow parking. Getting into and out of the lot from the street was also confusing. We stopped at the front doors to ask about additional parking. This is where the […] Staff were AWESOME. One of the desk clerks gave up his spot for me. Very nice people. Other people come in behind me and they actually had to park at the doors. So other than parking it was a wonderful experience. Read moreGenuine Expedia guest review
"Handy so close airport and shopping mall."
Very comfortable spacious room. Nothing more to add, I was in the room all of 12 hours.Genuine Expedia guest review
The breakfast pictures looked amazing online but at the hotel the breakfast was truly lacking, nothing like the photos. The food was bland, coffee bad, tea was poor, fruit was subpar, "fresh" items were far from it. All around the breakfast was a disappointment.Genuine Hotels.com guest review
"Great 2 day stay"
Great hotel. Near airport. Hearty breakfast. Shuttle was somewhat slow - they need to be more truthful about the time you have to wait. I was told 10-15 minutes. It was nearly 40 minutes.Genuine Expedia guest review
I was shocked and disappointed that the room reserved for me had been given to someone who apparently had a name "similar to mine." The one who checked me in said that everyone's drivers license was checked, but that appears very unlikely when they checked in the other individual.Genuine Expedia guest review
"Nieces Medical School Graduation"
Overall GREAT, the hotel was good, but the staff was OUTSTANDING.....from arrival to departure.....Genuine Expedia guest review
this was very close to the airport, portland and all we wanted to see. Room was nice and neat. teh front desk even helped assist with restaurant choices - very helpful.Genuine Expedia guest review
When I read reviews about this hotel, I was a bit worried it would be some sort of dump. I was very happy with my stay of 5 nights. It was clean, *not* under construction, not loud, had a very good room, had good facilities, and was in a good location. Pool, hot tub, little exercise room and sauna were especially nice touches. Shuttle was very convenient […] and almost on-demand. Staff was courteous and knowledgeable. A few good restaurants and little convenience store within 50 yards of the hotel. Breakfast was consistently awesome. If ever I'm back in Portland, I'm staying at this hotel. Read moreGenuine Expedia guest review
Very adequate for our needs. We enjoyed the stayGenuine Hotels.com guest review
"Wonderful staff; super-comfy beds; great transport"
We were treated to the best. The staff anticipated our needs and gave us what we wanted even before we asked for it. For example, a staff member researched, called a taxi service to ask how much it would cost to taxi to and from Apizza Scholls. Then when we decided that it was too much so they gave us the pizza places that WOULD deliver to our room. […] They also researched the places that would pick us up for the tour we went to. Both couples that work there were extra nice to us as well as ALL the other workers we encountered. Our friends told us: "Get a hotel downtown; otherwise, you'll spend $$$$ and time on taxis! " Not so, the hotel did the free shuttle from 4 a.m. til 12 midnight. They took us to the airport, also took us and picked us up at the light rail station. The varied and delicious breakfast was also starting at 4 a.m. til :9:30 a.m. We had time to do much more than you would have thought. Thanks to a great staff and a great hotel stay. We'll be back!! Read moreGenuine Expedia guest review
"Would stay again!"
I had the best time while staying here. The staff was extremely friendly. The free breakfast was the best. The beds were comfy and the rooms were well-maintained!Genuine Expedia guest review
We called for shuttle service at about 9:30pm and the driver arrived within 15 minutes. Every time we needed shuttle service to the Cascade Station, the hotel staff was prompt and courteous. The breakfast was the typical hotel fare...with waffles, cereal, toast, eggs, etc. It wasn't anything special, but hotel breakfasts usually aren't...it got the […] job done. The pool entertained our 8 year-old in the evenings. Overall, the hotel stay was pleasant and comfortable. Read moreGenuine Expedia guest review
Very helpful to have a 4 a.m. breakfast.Genuine Hotels.com guest review
"Very convenient to the airport."
Staff was helpful with using business center computer for checking in on airline website and printing boarding pass. Computer use was free.Genuine Expedia guest review
"Great hotel for overnight near PDX"
Shuttle service is prompt (and hotel took great care to assure that I would get on right shuttle, given that there are several with similar names). Rooms are comfortable and quiet, and include small sitting area. Breakfast starts at 4 am which is a real plus given the number of 5:30 am departures from PDX. There are several restaurants within walking […] distance of the hotel. Hotel staff is very helpful. Read moreGenuine Expedia guest review
Your staff was very kind and helpful. We enjoyed the convenience to the nice shopping center down the road and to the downtown area. We would come back to this hotel on our next visit to Portland!Genuine Expedia guest review
"Very nice all the way around!"
Super nice staff, very accommodating, clean and comfortable, good size rooms!Genuine Expedia guest review
"A Must stay!"
My daughter and I spent 4 delightful days at the Comfort Suites on our Portland trip. The hotel was very clean and well cared for. The room had an extra sitting area, making the room longer and more comfy. We took the shuttle at least twice a day to the Max station or the airport. The wait was always short and the drivers friendly and helpful. I was […] very impressed by the staff. They always seemed happy to see us return at night. The continental breakfast was a great experience. The attendant kept the food restocked, and the area clean and tidy. We fell in love with Portland and will return to the city and our favorite hotel, Comfort Suites. I would highly recommend it. Read moreGenuine Expedia guest review
"Accommodating Staff, Airport Convenience"
I stayed at the hotel between June 26 - 30, 2014 and found the experience to be a very good one. Hotel staff was friendly and accommodating, housekeeping staff did a great job keeping things neat and clean, the complimentary hot breakfast offerings were appreciated and the shuttle made getting to the Airport or Cascades Station convenient to catch the […] TriMet MAX rail into downtown. The hotel's location is good, close to shops and restaurants at the nearby Cascades Station area, and access to the downtown area is a quick 20 minute train ride. Note that the shuttle does not run consecutively (i.e., every 20 minutes, etc.) but is provided on an "as needed" basis, so be willing to be a bit flexible when it comes to using it. We took the shuttle to Cascade station each morning and caught TriMet into downtown. When we returned to Cascades Station in the evening, we simply called the hotel and told them we were there, and they arranged for the pickup. In our case, the longest we waited was about 10 minutes, but depending on time of day and what other pickups they may be doing, it may be longer. The station is covered, so you can stay nice and dry even during a Portland downpour. Read moreGenuine Expedia guest review
i liked the location it was quiet and easy to get in and out of. Very helpful staff.Genuine Expedia guest review
Front desk staff was not very courteous. The morning staff where in a much better mood!Genuine Hotels.com guest review
"It's a very neat hotel!!"
We like this hotel, near the airport but quiet. We stayed in a suite room. There's a king bed and a small living room separated by a short wall. The TV is very big, and there's a small desk, and a luggage bench. This hotel is clean and has enough space for everything. For a reasonable price I paid, I'm really satisfied. If I come back again, I will […] choose this hotel again. Read moreGenuine Expedia guest review
"Short but sweet"
We stayed just the one night and were quite pleased with the accommodations. Would stay there again.Genuine Expedia guest review
"Very good hotel close to the airport"
We dropped our car off at Seattle airport and booked this hotel for its convenience. The hotel provided a free shuttle from the airport to the hotel and even took us to the local shopping centre that afternoon and picked us up from the centre when we were finished, all at no charge. The room was lovely, clean and spacious. If the room was in Downtown […] Seattle it would have been double the price. The staff were wonderful and extremely accommodating. They were also more than happy to answer any questions we had. I would definitely recommend this hotel to others. Read moreGenuine Expedia guest review
Good place to stay. No problems.Genuine Hotels.com guest review
Stayed only one night. Very happy with that one night. Also the breakfast was nothing special, but it was complimentary and held me over till we got on the plane.Genuine Expedia guest review
"Clean, reasonable, close by the Portland Airport!"
I was traveling through Portland on my way south and should have gone a little further, because the traffic the next morning was tough through the City. The hotel is well located for business though, in terms of arriving from out of town and/or departing the following morning from PDX.Genuine Expedia guest review
"A good value for park and fly"
Easy. Clean, Comfortable. Adding parking cost the same as PDX economy but adds shuttle service with baggage handling. That's a plus because wrangling suitcases and carry-on stuff can be a pain using the PDX parking lot shuttles. Hotel was quick in responding to our call for a pick-up as well. Amenities are minimal but the service is very goodGenuine Hotels.com guest review
"Great hotel close to Portland airport."
Great, courteous staff. Room and complimentary breakfast were really nice.Genuine Expedia guest review
"Convienent for meeting family"
Our room was gret! We stay at Clackamas Comfort Suites, so when the opportunity arose to meet a family member we chose Comfort Suites again!Genuine Hotels.com guest review
"excellent park and fly"
greatGenuine Hotels.com guest review
"Really enjoyed my stay at this hotel."
Clean and comfortable rooms. Pretty good breakfast. Friendly staff, convient locationGenuine Expedia guest review
"Easy access to the airport"
We were coming in late and leaving early for Hawaii. Rate was low enough to worry us about quality. Turned out it was incredible! Staff could not have been more helpful. From the shuttles to the staff. Great stay, great breakfast! This was a genuine bargain and surprise! I have been to Hilton's not nearly as comfy! We will be back next airport trip […] !! Read moreGenuine Expedia guest review
"Works well for business travel"
Just in town for a couple of days. Good price for the what I needed. Room was clean. Only complaint is the bathroom was a little small. Had to maneuver around the door. But all in all, not a bad place. The little sports bar behind the hotel is great!! wished I would have know it was there the first night.Genuine Expedia guest review
What I expected. Most importantly a great bed, nice sheets and pillows. Slept great!Genuine Expedia guest review
There were ants all over in the pool/spa area, it was disgusting. The fridge and microwave in the room were at least 30 years old. The fridge never did get cold and it ruined the food I put in there. There was no parking in the hotel's lot so they told us to park in the fire lane and said"it should be ok?" The singular positive thing about the room […] was the bed. It was actually very nice and comfortable. I would never stay here again Read moreGenuine Hotels.com guest review
Rooms are super-quiet. Also nice to be able to control temp in room. I was also given a space to park my truck and trailer that couldn't have been better. My wife had left her purse in the lobby while we were waiting for a taxi, the desk manager noticed it right away and put it in the office. Very good service!Genuine Hotels.com guest review
"Nice hotel. Close to everything."
This hotel is nice, quiet, clean and the staff is very friendly. Could use however some extra parking spaces for visitors. If you want to stay in for the night, think of something else to do. Because the TV experience is very early 2000's....In this day and age, you would think that hotel should maybe upgrade to HD rather than analogue.Genuine Expedia guest review
"Fine for overnight for early morning plane"
The hotel is dated but tidy. We needed a hotel close to the airport for an early morning plane, so it fit the bill. The free shuttle was convenient, and the staff was friendly. parking lot seemed very full, probably due to the Park N Fly option.Genuine Expedia guest review
Aside from the carpets needing to be shampooed, the rest was great.Genuine Hotels.com guest review
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