All hotels in Ruston, Louisiana, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here
1951 N Service Rd E, Ruston, LA, 71270, United States of America, ‏‎855-239-9246
Best Price GuaranteeBest Price Guarantee on hotel bookings. If you find a better price on exactly the same stay elsewhere we’ll match it
4.0 / 5Excellent

Score breakdown (from 70 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.2
  • Comfort
    4.2
  • Condition
    3.8
  • Neighborhood
    4.0
  • < Previous
  • Page 1 of 2
  • Next >
3.0 / 5Good
"one night stay"
It was ok. Room was noisy and the breakfast was poor.
Genuine Hotels.com guest review
1 night family trip May 23, 2015
A Traveler
US
4.0 / 5Excellent
"Good experience"
We had a good experience. We would stay here again.
Genuine Hotels.com guest review
2 night business trip Mar 26, 2015
Cynthia
US
2.0 / 5Fair
"Smells like smoke!"
Hotel is non smoking but yet all the rooms smell like smoke!
Genuine Hotels.com guest review
1 night business trip Apr 27, 2015
Dustin
US
5.0 / 5Outstanding
The staff was amazing!!!!! Loved my stay!!! Will stay there every time I visit Ruston!
Genuine Expedia guest review
Other trip Apr 29, 2015
carrie
US
3.0 / 5Good
"Not terrible but not impressed"
Hotel room was decent looking but furniture was sticky. Also tub drain was clogged and had to shower standing in water. I made good use of the free Internet and cable. Free breakfast was good. Staff was friendly but cleaning staff was very loud in the morning and afternoon.
Genuine Expedia guest review
Other trip Apr 12, 2015
Ally
US
1.0 / 5Poor
"Not good"
Work being done durning our stay. Noise and room was smoky
Genuine Hotels.com guest review
1 night business trip Feb 2, 2015
jerry
US
4.0 / 5Excellent
"Unsatisfactory"
This was my second stay at this site. My car was damaged by another visitor to the hotel after I checked in about 4:30 PM Friday evening, December 19, 2014 and 10:30 AM Saturday morning, December 20 2014. The manager has yet to follow-up with me after reviewing recordings of who the perpetrator might be. My room was not cleaned Friday night and lacked adequate towels. This may be my last stay.
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
Linda
US
4.0 / 5Excellent
"Disappointed With Staff!"
It was pretty good until one of the people working there told someone I was staying there. I thought that was confidential, I guess not.
Genuine Hotels.com guest review
3 night trip Dec 15, 2014
Edward
US
5.0 / 5Outstanding
"Game Time!"
Our stay was fine. We were able to check-in early & go the game.The only prolem I had was that I could not get my Choice Reward points & I my card was charged when I booked the reservation when I had a guaranteed reservation instead of a prepaid reservation. Not happy at all with that reservation procedure & will probably not make reservations again using hotels.com.
Genuine Hotels.com guest review
1 night romance trip Oct 11, 2014
Bernetta
US
2.0 / 5Fair
Hotel going through upgrade!! Overall average for what was going on!! Would have stayed at another location if I knew what on was going on!!
Genuine Hotels.com guest review
1 night business trip Sep 30, 2014
A Traveler
US
2.0 / 5Fair
They had construction work in building and it began at 8am and didn't stop until late in the evening. The noise woke us up.
Genuine Hotels.com guest review
2 night family trip Aug 29, 2014
A Traveler
US
2.0 / 5Fair
"Too much smoke"
I was sold a "non-smoking" room. In fact, it was a smoking room without ash trays. The room felt dirty because of the smoke residue in the carpet and on the walls. The entire facility, particularly on the 2nd floor reeked of old cigarette smoke. This facility needs to be gutted from top to bottom. The carpet needs to be removed and every ceiling and wall in the building needs to be painted with a smoke and odor covering type paint- or better yet, gut the ceiling and walls down to bare bones and re rock the whole place. By the time I checked out, I was having difficulty breathing. For the price-Not worth it, unless youre a smoker and really don't care. Furnishings were tacky and the in room refridgerator didn't work. The microwave was dirty. In the bathroom, towel fixtures and shower curtain hanger rail had been pullet out of the wall and replaced off center of the original position, leaving multiple holes showing that obviously no one cared enough to either do the repair correctly or that management didn't care how the repairs appeared or if the job was done right- a 2 night stay in an old refrigerator box under a bridge on the interstate would have been a better dollar value.
Genuine Hotels.com guest review
2 night business trip Aug 19, 2014
Highway Star
US
5.0 / 5Outstanding
"Great location, great access to Interstate"
Just off the Interstate and close to city. staff very courteous. Nice clean rooms, continental breakfast very nice, fresh coffee also. Only issue was custodial staff too eager to clean rooms and went in our room as we were going back and forth moving our luggage around 10:00am. check out time is 12:00 pm. Wife wasn't pleased as her purse and a small bag was still in the room. Other than that, it was very nice and will book at the same hotel on future visits to Ruston.
Genuine Expedia guest review
Other trip Jul 1, 2014
A Traveler
US
4.0 / 5Excellent
"Nice overnight stay"
The staff was friendly, and the room was very clean and comfortable. There are many restaurants and a movie theater close to the hotel. This and the pool kept my nieces very entertained.
Genuine Expedia guest review
Other trip Jun 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Great stay"
My stay was great ,plenty of restaurants and access to interstate will stay again
Genuine Hotels.com guest review
4 night business trip Mar 30, 2014
A Traveler
US
3.0 / 5Good
"Would stay here again"
Stay being during cold spell in March, pool, though inviting was not an option. Room was clean with adequate amenities and functional climate control. Ended up spending a few more days than originally planned and continued to be comfortable in my room.
Genuine Expedia guest review
Other trip Mar 5, 2014
Big Al
US
5.0 / 5Outstanding
"AWESOME Breakfast"
Extremely comfortable beds, loved having the option for soft or hard pillows on my bed! The Breakfast was AMAZING!!! Scrambled Eggs, Biscuits, Sausage along with Waffles and a variety of Fruit, yogurt, cereal and Toast!!! Would DEF recommend this hotel again!
Genuine Hotels.com guest review
1 night business trip Feb 25, 2014
A Traveler
US
4.0 / 5Excellent
Enjoyed my stay. However, your site said they had a workout facility. THEY DID NOT! That workout facility was a MAJOR factor in my hotel decision.I felt deceived!
Genuine Hotels.com guest review
2 night business trip Jan 19, 2014
Steve
US
5.0 / 5Outstanding
The staff were very friendly. The room was very clean.
Genuine Hotels.com guest review
4 night trip Dec 18, 2013
Chelle
US
2.0 / 5Fair
Light near bed did not work, The telephone would not let us make a wake up call , the clock did not work, Very disappointed Thank goodness it was just for one night.
Genuine Expedia guest review
Other trip Dec 22, 2013
A Traveler
US
3.0 / 5Good
"cigarrette smoke"
Everything was good except they allow people to smoke on bottom floor. Guess where the smoke goes? We were on the second floor.
Genuine Hotels.com guest review
1 night business trip Dec 18, 2013
A Traveler
US
4.0 / 5Excellent
"Great for tired traveler..."
Got in really late--2am--and found the desk clerk to be bright and pleasant, even at that hour. The room was clean and inviting...
Genuine Hotels.com guest review
1 night trip Nov 22, 2013
A Traveler
US
3.0 / 5Good
Fair
Genuine Hotels.com guest review
1 night business trip Nov 4, 2013
Sarah
US
5.0 / 5Outstanding
"Not bad"
Not sure how old the hotel is but it has the usual wear and tear from multiple guest over the years. However, I felt the hotel was pretty clean for the most part. The front desk was friendly. We were given a non-smoking room as requested so we were happy about that. I would definitely stay there again.
Genuine Hotels.com guest review
1 night trip Sep 28, 2013
A Traveler
US
2.0 / 5Fair
"To pricey for condition"
We arrived at 4 pm checked in. Went to room to find the door ajar and a maintamence man painting outside door. Hall and room had a strong paint smell. Within 5 minutes of getting in a maid comes by to find out if we have towels. We had no towels, wash clothes etc. she came back with towels and handed them to us. Does that mean room was not clean? Bed did not look cleaned. Sheets were thinning. Pillows were clean but I do not think bed was changed. Breakfast had a variety of foods but had absolutely no taste to it at all. My husband is diabetic. I want him to stay with good breakfast but that was not possible here. Good location for us. But not information available for places to eat. Not satisfied with hotel to price.
Genuine Hotels.com guest review
3 night business trip Sep 12, 2013
Janie
US
4.0 / 5Excellent
"Short distance to LA Tech University"
The hotel is right off the interstate and just a few minutes from the LA Tech campus. I found the hotel to be clean and comfortable. The staff was very friendly and helpful. The room was spacious and breakfast was good. I would stay here the next time I am in Ruston.
Genuine Expedia guest review
Other trip Sep 16, 2013
A Traveler
US
4.0 / 5Excellent
"Perfect for overnight visit to La Tech."
Experienced no problems. Courteous staff. Continental breakfast met expectations. Hot coffee.
Genuine Expedia guest review
Other trip Sep 9, 2013
j
US
5.0 / 5Outstanding
"Perfect"
This is the 2nd time I've stayed at this hotel for business. The rooms were clean, the bed comfortable, and the staff friendly. Breakfast was also good. I won't hesitate in staying there again on my next trip to the area.
Genuine Hotels.com guest review
1 night business trip Aug 12, 2013
Mark
US
5.0 / 5Outstanding
"Traveling Home stopping in Rustin"
Had a great overnight stay!!
Genuine Hotels.com guest review
1 night trip Aug 2, 2013
A Traveler
US
4.0 / 5Excellent
"Good overnight stay..."
Good overall experience. Nice clean quiet room. Friendly staff. Coffee at breakfast was sub par.
Genuine Hotels.com guest review
1 night business trip Jul 25, 2013
Pottheheat
US
5.0 / 5Outstanding
"in a fair location"
OK
Genuine Hotels.com guest review
1 night business trip Jul 24, 2013
A Traveler
US
5.0 / 5Outstanding
"Reunion Visit"
The Staff of the Hotel were great. They were there to meet all of my needs.
Genuine Hotels.com guest review
3 night trip Jul 4, 2013
A Traveler
US
5.0 / 5Outstanding
Overall the stay was very good. We had an end room by the interstate and it was a bit noisy for me. Otherwise no complaints. Everyone was very friendly and the breakfast was good. Would not hesitate to stay again.
Genuine Hotels.com guest review
2 night trip Jun 21, 2013
B. Williamson
US
5.0 / 5Outstanding
"Great stay"
Great place comfy bed
Genuine Hotels.com guest review
1 night business trip May 29, 2013
Dan
US
5.0 / 5Outstanding
Great
Genuine Hotels.com guest review
1 night trip May 17, 2013
A Traveler
US
4.0 / 5Excellent
"Good price and friendly service"
We enjoyed the stay even though it was short. The room was well-kept and updated. The only thing that could have been better were the towels. They were rather small but okay. We were well-pleased and thought the employees were very friendly. The little goodies at night were an added bonus.
Genuine Hotels.com guest review
1 night trip Apr 17, 2013
A Traveler
US
5.0 / 5Outstanding
It was very good and exceeded my expectations.
Genuine Hotels.com guest review
1 night business trip Apr 16, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel for family stay. Nice size room."
There visiting college students. The hotel was in a great location to the highway. Room was spacious.
Genuine Expedia guest review
Other trip Apr 17, 2013
Andrea
US
4.0 / 5Excellent
"Always check room ASAP"
Made the mistake of not checking my room at checkin. The non-smoking room smelled of smoke, and bed had not been made. There was one room available so they moved me to it.
Genuine Expedia guest review
Other trip Apr 15, 2013
A Traveler
US
4.0 / 5Excellent
"Caring Staff"
The hotel was very clean and quiet.The entire staff was friendly and made my family and I feel welcome.Breafast was delicious. Because I am a non smoker the cigarette smell was unpleasant.However,due to the great hospiltality of the staff I did not complain.We were so comfortable that everyone decided to stay an extra night!Would stay there again and recommend to others.Special thanks to Toya and all other staff.
Genuine Expedia guest review
Other trip Mar 3, 2013
Dee
US
3.0 / 5Good
"Not the best option for the price"
Was ok, but was overpriced for the quality. I got somewhat mis-directed by my GPS and actually went through the trailer park neighborhood behind the hotel at 10:30 at night - NOT a comforting mistake. Got to hotel, smelled funny in the hallways, old and strange, but inside the room was nice and the front desk changed my room when I complained of traffic noise. Overall? - over-priced, but worked out.
Genuine Hotels.com guest review
1 night business trip Feb 26, 2013
A
US
5.0 / 5Outstanding
"very clean"
Comfortable and convenient stay.
Genuine Hotels.com guest review
3 night trip Nov 21, 2012
Eva
US
5.0 / 5Outstanding
"Great Place To Stay"
We stayed for the Thanksgiving holiday and were very happy with our stay. Our family decided we would stay there when we go back again and recommend it to other family members. The staff were very friendly and the bed was one of the most comfortable hotel beds i have slept in. The hotel is old but they keep it very well maintained.
Genuine Hotels.com guest review
3 night trip Nov 21, 2012
LaVerne
US
4.0 / 5Excellent
"Comfort Inn Ruston, La."
Very nice. No problems whatsoever. Had no problems finding the hotel as some seemed to indicate. I would stay here again.
Genuine Hotels.com guest review
1 night business trip Nov 11, 2012
Bob
US
3.0 / 5Good
Hotel advertised a business center. I needed to print some documents, but the computer only had Internet access (printers were available but the computer would not allow Any printing). This was a big disappointment since I was doing business travel.
Genuine Hotels.com guest review
1 night business trip Nov 8, 2012
A Traveler
US
2.0 / 5Fair
"Decent"
My biggest issue with this hotel was the smell. The whole place had a residual smell of smoke and mildew. The room itself seemed to be pretty clean otherwise. Given that the choice of hotels in the area I would probably pick this one again but only because this place seemed to have the best reviews and also the fairest price and I am terrified to see what the other places with lower reviews may offer.
Genuine Hotels.com guest review
Family trip Sep 16, 2012
Jonathan
US
3.0 / 5Good
"1st floor no plumbing"
All was perfect until my disabled sister-in-law (who had to stay on the first floor for a handicapped room) had no plummbing. The sink and showers worked but the whole 1st floor was without toilet usage. It was very difficult for her and her family and if it wasn't for us staying on the 2nd floor they would of had to go drive somewhere to use the restroom.
Genuine Hotels.com guest review
Business trip Sep 11, 2012
A Traveler
US
5.0 / 5Outstanding
Nice stay and would stay there again. Would add more to breakfast menu.
Genuine Hotels.com guest review
Other trip Sep 4, 2012
A Traveler
US
4.0 / 5Excellent
"good hotel for conviences and price"
The pool was not clean and the I had a smokng room. I did not lke that the hotel room and hallways smelled like smoke. Continental breakfast was great and staff friendly.
Genuine Expedia guest review
Other trip Sep 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Ruston Business Trip"
Overnight business trip. Remodel has been completed. Only complaint is that the room was overpriced but all the hotels in town were overpriced compared to other towns. This one was the best value compared to the other hotels.
Genuine Hotels.com guest review
1 night business trip May 4, 2015
A Traveler
CA
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
  • < Previous
  • Page 1 of 2
  • Next >