Second night had to ask for coffee for the in room coffee maker. Not the hotels fault, but the people staying on the floor I was on were very loud at 5 AM. Laughing and talking loud in the hall. For the price the room was slightly disappointing. Room was incredibly hot on check in so I left the a/c on the next day. The maids or someone turned it off. […] Took forever to cool the room. Disappointed in my stay. Read moreGenuine Hotels.com guest review
12/26/14 DelawareLA Houston, Texas
Overall, a good stay. Upon arrival I was, initially, concerned because the parking lot and hotel lobby showed signs of renovation and a bit of disarray. I asked to see my room before I "finalized" my check-in. The room was nice and neat and I proceeded to check in. The breakfast was O K, not great. The breakfast area is compact but adequate. Complements to the staff who responded to my complaints about noise from rooms above. I had to complain twice. 1st time they couldn't find the offender; when I strongly complained the 2nd time, they contacted the patrons whose children were running to and fro. Finally, although the hotel is located just off the highway, the side street may be a little tricky....if you have problems following directions.
"Nice stay overall"
11/12/14 SirKnowsAlot Rockwall, Texas
The hotel was being renovated. Not a particular problem, but sometimes working nights and sleeping days gave me concern that it would be difficult to sleep with so much going on. As it turned out sleeping wasn't a problem. The room was clean and comfortable. The staff was, at times indifferent. Breakfast was average at best and with all the construction workers staying at the hotel, a little scarce if you didn't time it right. parking was also a problem. Construction vehicles took up the premium and even handicapped parking. I would have prefered that when I called the for reservation that they had told me about the renovation. Still i have to rate it good.
"Not a Pleasent Stay"
07/02/14 Dr Patricia D Sunnyvale, Texas
This Hotel was not clean. Dirty Bathroom, Tub, shower walls, Toilet and sink. Stinky Smell of old Ciggerettes, in non smoking room. Bugs in room and Not so pleasant Bed and pillows. This was a Very Awful stay. Only one of the two beds was clean, so we doubled up in a bed and I returned home with little bug bites on my legs. Not sure what was eating me, but clearly something eating me in that room. For such uncleanliness, the staff at the desk was kind, but the room was NOT Clean!
"Comfy and clean"
06/02/14 Neskya Austin, TX
Driving in, the smooth parking lot (not broken asphalt like too many places), was a good sign. The front desk clerk being AT the front desk was, too. He turned out to be competent, helpful, friendly, and a good recommender of places to eat. The entire hotel is clean and looks new (although there was strong smell of stale tobacco near the elevator - odd for a "smoke-free" property). The room is spacious, though the desk chair tilts to the left. The coffee maker has both regular and decaf, there's a nice recliner in the corner, and a TV that works as it should. They have good wifi, and an outdoor pool.
"Good 2 night stay"
05/13/14 Jackie C Jackson, Michigan
We stayed 2 nights while visiting our student granddaughter. It was very clean and nice. The beds were comfy and the shower was good. It was fine for what we needed. The staff was friendly. No issues. Our room was quite. Good I-20 location.
03/26/14 Robert R Albuquerque,NM
Recently has to make trip for funeral in Ruston, La. Arrived in Ruston earlier than expected and needed to change for the funeral. The staff allowed me to check in and go to my room before normal check in time. I was truly appreciative of their handling of my situation. I stayed in a single, non smoking king bed room. The room was clean and comfortable. The Continental breakfast included eggs, biscuits, sausage, waffles and most items you would find on better motel breakfast menus. I would recommend this motel to my friends and family.
"Noisy, noisy, noisy!!! Don't stay on the side next to Blue Bell!"
02/13/14 Dawgintupelo Tupelo, Mississippi
If you HAVE to stay here, do NOT get a room on the back side next to the Blue Bell Ice Cream company. Their trucks are 20 feel from your room window and they begin loading at 4:15 AM. Slamming doors, starting up their trucks and letting them sit while they load. One guy was knocking ice off the back step of his truck with a sledge hammer at 5:25 AM. Rooms are very nice and staff is great but don't expect to sleep past 4:30 AM if you have a room on the back near Blue Bell.
"Great place to sleep!"
01/21/14 63901pb Fort Worth, Texas
En route home from Atlanta to Texas, we spent the night in Ruston, LA. at the Comfort Inn. The location is easy access to interstate 20 and surrounded by restaurants and a mall for shoppers! The staff is very helpful and nice. Will stay there, again!
"Nice and quiet"
12/30/13 Nancy H Pensacola, FL
Nice hotel, good breakfast. We were a little worried when we found out the hotel was host to a large number of college students there for a baseball camp. But, I didn't hear a thing all night - they were very quiet and well behaved! The bed was a little soft for my taste, but that's just me. The staff was very friendly and helpful. A good place to stay! Oh - and while it is off of the frontage road, and you have to go a round-about way to get to it, the hotel has placed great signs to lead you around the back way with no problem.
"Good stay with great staff. What more could you want."
11/23/13 travelsteve12 New Orleans, Louisiana
The booking agency made a mistake with the reservations. It wasn't the hotels fault, but they did all they could to fix the problem, and wound up getting it resolved. They went above and beyond to make sure the stay was good, which is more than what you would expect with most hotels and staff these days. The rooms are spacous, with enough room for us to set up a mobile crib and still have ample room to walk around. The continental breakfast is good, and the self made waffles are really good. The location is only one exit from Louisiana Tech, and very close to a lot of restaurants. Overall a good stay, and you can't expect anymore.
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