excellent service. the room was clean and the staff was helpful. It was a MarriottGenuine Expedia guest review
Extremely over priced for what you get. Almost 300 /night and no fridge microwave etc. nice hotel but not nice enough for price.Genuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Evening, I am sorry to hear we did not do a better job in demonstrating value for your recent visit. While we do not provide microwaves at our hotel, the Springhill Suites by Marriott at the Philadelphia Airport have them in each of their suites. Hope this is benefecial for your next trip to Philadelphia. Sincerely, Barry
"Great location for early next-day departure"
The Airport Marriott was an excellent solution when we scheduled an early Monday morning flight for our vacation. The hotel is easy to access, service was polite and efficient, and our room was clean and comfortable. The on-site restaurant was good for a late snack, and morning check-out was again quick and pleasant. We enjoyed watching the airport […] activity in the evening, and not having to worry about morning traffic left us much more relaxed as we started our trip. We'll definitely stay at the Philadelphia Airport Marriott again. Read moreGenuine Hotels.com guest review
"Nice hotel short walk from terminal B"
Stuck in Philadelphia for the night due to bad weather and cancelled flightsGenuine Expedia guest review
"Phila Airport Marriot"
The hotel is connected to one of the terminal so it is extremely convenient. We would the room extremely comfortable. The lobby was large and comfortable. We also has a nice dinnerGenuine Hotels.com guest review
"SUPER EASY AIRPORT ACCESS"
REALLY EASY TO GET TO BY SHUTTLE FROM THE RENT A CAR DROP OFF. ROOM WAS CLEAN AND THE BED WAS COMFORTABLE. THE HOTEL BAR IS OPEN LATE AND SERVES FOOD LATE. THE HOTEL IS PLAIN AND A BIT OLD BUT YOU CANNOT BEAT IT FOR LOCATION BY THE AIRPORT. YOU CAN ACCESS TERMINAL B FROM THE SECOND FLOOR. SUPER EASY. WOULD STAY HERE AGAIN EVERY TIME BEFORE OUR RETURN […] FLIGHT BACK HOME. Read moreGenuine Hotels.com guest review
"Unacceptable for $289 plus tax"
Arrived after missing flight due to immigration. Chose PHL Airport Marriot for location - ideal access to airport. Purchased Ebundle on Hotels.com w/free internet & breakfast. Room wonderful, beds very nice, but had to make 4 phone calls to achieve internet access. Free breakfast run the same way - like pulling teeth. Hey Marriot, why the nickel-and-diming […] and where is the service? Casual requests went unanswered; only persistent, repeated nagging got results. Summary: comfortable, overpriced hotel with an attitude problem. Suggest other options unless you need to walk to airport. Read moreGenuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Evening Bryan, It appears we did not meet your expectations on several areas. Please accept my apologies for the less than acceptable experience you encountered. There is never an excuse for not taking care of our guests, regardless how busy the hotel may be. We will work with Hotels.com to ensure fututre arrangements are handled more effeciently. Thank you again for bringing these matters to our attention. Sincerely, Barry
Very clean and modern hotel at a good price. We paid $185 total for a night at the Airport Marriott since we didn't want to drive home after the Billy Joel concert (we live an hour and a half away). The cab to Citizen's Bank Park cost $25 each way. If possible, take the train to the city since it's right at the airport.Genuine Hotels.com guest review
"Superb location, close to train"
Excellent property, one of the best overall.Genuine Hotels.com guest review
Easy access to airport- very clean and friendly- good food in the restaurantGenuine Expedia guest review
"Not worth the extra bucks"
The hotel was adequate. Still had to take a shuttle to the gate. Nothing around. No pool. Too much money for what you get. Other airport hotels are much nicer and less money. Won't stay again. Details lacking. No tissues in bathroom, no menu, no coffee in room.Genuine Hotels.com guest review
Response by Philadelphia Airport Marriott Hello Rolly, We are sorry that we did not meet your expectations There is no excuse for room not to have been perfect.\ We hope to serve you again and thank you for staying with us. Barry
"Perfect after flying all day"
Excellent. Staff was remarkable and room was clean and comfy. Best thing is I didn't have to worry about taxis or buses or cars. Walked off flight and right into hotel. Next day walked to train connected to hotel and went downtown. Easy-peazy.Genuine Hotels.com guest review
I had a good overall experience. I did miss a coffee pot in the room however. There were about a hundred young girls in the hallways and lounge areas that took away from the whole positive experience. They were loud and disruptive.Genuine Expedia guest review
Response by Philadelphia Airport Marriott Thank you for sharing your feedback, and we do apologize for the extra noise you encountered. W e hope to serve you again soon, and glad to see that your overall experience was a good one! Sincerely, Barry
Only stayed one night and was in a conference 90% of the time but the hotel was easy to get to, clean, and the food was good. The parking attendant screwed up my parking time and it cost me about double to get out of the airport lot. Hopefully this will be resolved.Genuine Hotels.com guest review
"Convenient & Comfortable"
If you need to catch a very early morning flight, this is the place to stay. Pricey, but you roll out of bed, and take a quick walk to the check-in counter! And the bonus? - the most comfortable bed and bedding I have ever slept on!Genuine Hotels.com guest review
Hotel was fine, nothing exceptional. Room was clean and confortable. Rates are a little high for the services an accomodations. Location is excellent.Genuine Hotels.com guest review
Response by Philadelphia Airport Marriott Hello Albert, Great to hear that our convenient location worked well for you. We share the nice feedback regarding your clean and comfortable room with our Housekeeping Team! Thank you, Barry
"Convenient and comfortable"
Good; as expected.Genuine Hotels.com guest review
"Great hotel if you have an early morning flight."
Stayed overnight to catch and early flight and have dinner with family in the restaurant onsite. Dinner was excellent. Only thing missing from the room was a coffee maker and room service is a bit high for something as simple as a cup of coffee and tea.Genuine Expedia guest review
I had spent the 2 nights before in the worst hotel- broken toilet in first room, dirt in bed (not booked through this web site). This really was the lap of luxury, and a much lower cost than I expected. because I fly in and out of Phildelphia a lot, I will definately stay here on my way out.Genuine Hotels.com guest review
"Great hotel at airport"
nice hotel, very clean. Bar/restaurant good. Good service. nice to be able to just walk to the terminals.Genuine Hotels.com guest review
I had previously booked here and had a great room. It just so happened that many flights were cancelled out of Philly that night due to Hurricane Arthur. I observed the staff doing a great job to help people through the condition in the hotel and food service areas. Kudos for your caring attitude to all of the displaced persons that night! Also, I really […] appreciated the airport screen in my room in the wee small hours of the morning telling me that my flight was on time so I did not have to give up my room and become another stuck in the airport displaced person. I will return to this hotel time and time again. Read moreGenuine Hotels.com guest review
"No free wifi!"
Wifi is available for purchase, it does not come free with the room.Genuine Hotels.com guest review
"The hotel is excellent."
I enjoyed the hotel. And, I really liked that it is attached via a short sky way to the terminals at the airport. One drawback of the hotel is that they charge $20.00 for parking. But, since the hotel is in the airport, I didn't need my car rental. So, I dropped it off before checking in and avoided the charge.Genuine Expedia guest review
It was great.. only overnite after an international flight.. food good .. good bed and nice staff... sandy spenoGenuine Expedia guest review
"Excellent choice for airport- free shuttle!"
I would have rated a 5, but the sheets were not quite cotton-y enough. Felt kinda water-proof. Comfortable bed and well-appointed rooms.Genuine Hotels.com guest review
Hotel is actually at airport and there is shuttle which starts at 4 a.m. to the other terminals. Staff was very knowable about airlines and the shuttle. A very pleasant stay.Genuine Expedia guest review
"easy flight connections"
This was a great stay, hotel was clean and very easy to make early flight out of terminal. Remember, you can not go through security until the day of your flight. All restaurants in terminal are past security, so only option is expensive hotel restaurant, food was good, but 38 dollars for a steak for my son. Very expensive. Eat before being dropped […] off without a car. Read moreGenuine Hotels.com guest review
Typical, high quality Marriott hotel. Room decor was a bit dated, but clean and well-appointed. Most outstanding feature is the location, directly connected to the PHL terminals. Perfect for those arriving on late flights. In a matter of minutes after deplaning, you can be fast asleep in a great king size bed. Not much of a view, but sound insulation […] is great. No jet noise at all. Read moreGenuine Hotels.com guest review
"A couple of issues"
Over all it is a nice facility and being attached to the airport makes travel very convenient. We found that no bar soap or a floor mat/towel for the shower had not been left by house keeping requiring a call to the desk. The person who brought the replacement only gave us 1 bar of soap so one covered both the sink and shower. Not major but very unexpected […] for the quality of a Marriott. Oh yea, the ice machine on our floor didn't work, trip to another floor.... Read moreGenuine Expedia guest review
Response by Philadelphia Airport Marriott Good Evening Greg, Thank you for taking time to share your feedback. Great to hear your overall experience was a good one, and please accept my apologies for the oversight from our housekeeping deparment, that must have been frustrating. We hope to serve you again when you return to Philadelphia. Sincelrely , Barry
"Great room, easy access to airpot"
Room was comfortable and very clean. Staff was very friendly. The hotel is attached to the airport so you just walk right in. We will definitely stay here again.Genuine Hotels.com guest review
Short but very enjoyable stay. Room service food was excellent, as was the service all around.Genuine Expedia guest review
"Nice hotel at airpot"
I enjoyed my stay at the Marriott. We stayed since we had to catch an early flight in the morning. Very glad we did.Genuine Expedia guest review
"Nice hotel very close to the airport."
The hotel was pleasant. The rooms were clean. I left my briefcase by the check in desk, By the time I returned, security had already recovered the briefcase and alerted me to the fact that they had it. The food in the restaurant was excellent. Access to the airport was simple. The bellmen were very useful in securing transportation to the city.Genuine Expedia guest review
The parking garage is a little difficult to navigate. It takes roughly 20-30 minutes to exit the garage during check-out times. I liked that it was attached to the hotel and easily accessible form inside the hotel.Genuine Hotels.com guest review
"Clean hotel right next to the airport"
Clean hotel right next to the airport. Cant go wrong with the MarriottGenuine Expedia guest review
"Looks better in the pictures."
Decent hotel, but not as nice as the photos online. On several occasions had to hold for more than 5 mins to reach room service....one morning I could not reach them at all....never had that experience at any hotel before. If you're looking for a middle of the road, not too bad, but not great....this hotel would do. Photos online must be from a different […] hotel....because we were expecting what we saw online....that didn't exactly happen. But again, not a terribly bad experience or anything other than the room service. Read moreGenuine Expedia guest review
Response by Philadelphia Airport Marriott Good Morning, Thank you for taking time to share your observations from youre recent visit. Please accept our apologies for the delay in placing your order with our Room Service. It was nice to see that our convenient location and overall expereince was a good one. we hope to see you again soon at our hotel.
As I was in Philly to attend my sons graduation at UPenn, easy access to the train and the 10 minute ride right to University City was incredibly convenient. I didn't have to stress about finding a parking spot for the event. Service, cleanliness and comfort were top notch.Genuine Hotels.com guest review
"Lou, The Spoiler!!"
We stayed overnight for a family wedding downtown Philadelphia. The room was clean and comfortable as it should be given the price. They also wanted to charge us $23.00 for parking but waived it when we complained. We left Sunday morning and went through the parking maze of two or three cashiers, total waste of time. I went back to pick my aunt up at […] the hotel driveway and encountered Lou. Not sure what his "job" was but he proceeded to yell at me and point his finger through my car window, because I did not move my vehicle quickly enough. Totally wrecked any good feelings we may have about this place Read moreGenuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Morning, It was nice to hear that your guest room was clean and comfortable. I apologize for the challenging experince you had with the gargage and parking. I will work with our Front Office Manager to provide the necessary , formal feedback. We hope to see you again when you are in Philadelphia.
Front desk customer service needs more training in handling customer service issues. I was booked for three nights but only stayed two nights due to the poor handing of my issues. Apparently this front desk person was someone who was having a bad morning or someone who was very inexperienced. One of the managers apologized and told me that person had […] been dealt with. The apology was accepted but I decided to stay elsewhere for my third night stay. Read moreGenuine Hotels.com guest review
"Philadelphia Marriott by Airport"
The hotel is connected to the airport, so it was very easy and convenient for those traveling to the airport and using the rail system to get to downtown or other places in Philadelphia. The area was desolate besides that, no real restaurants or shops nearby. The hotel was a very nice stay for us, the bed and room were very spacious and comfortable. […] Very clean and all the amenities that one would need. There was also a workout room on the 2nd floor that had a variety of equipment. The staff were very friendly and helpful. I would definitely recommend this hotel for both a short or long term stay. Read moreGenuine Hotels.com guest review
"Comfortable beds ..but .."
Comfortable beds & pillows. Clean room but there was a strong musty /mildew odor in room which was.very noticeable upon entry to room. Possibly due to A/C ? Not sure. Hotel staff very accommodating & pleasant. Charged $17 daily for parking. Friends stayed at Hilton city center, which was not a hotel we wanted to stay in due to their low ratings..they […] reported their hotel was " dirty". Glad we stayed at the marriott Read moreGenuine Expedia guest review
Response by Philadelphia Airport Marriott Good Afternoon, Thank you for your complimetsregarding our bedding package and room cleanliness. Please accept my apologiies for the less than acceptable condition of the smell of the room. We will be double checking all our rooms to make sure that are in good order Hope to see you again soon!
"Convenient, Friendly, affordable"
Excellent property. Friendly staff. It's a pleasure to stay a this hotel.Genuine Expedia guest review
Response by Philadelphia Airport Marriott Hello Carlos, Thank you for your compliments and we look forward to seeing you again soon!
"It served my needs"
The food left a lot to be desired, but the room and staff were top notch.Genuine Hotels.com guest review
Very nice for an airport hotel. Where I expect high traffic. Clean and quite. I would stay again.Genuine Expedia guest review
Pleasurable experience , the food, room and the staff were all excellent Thank you JW it is what you have taught me to expectGenuine Expedia guest review
"Nice hotel, at the airport, but close to Swarthmor"
Nice hotel, close to Widener and Swarthmore. All the staff were friendly, and as accommodating as possible. The brunch buffet was good, and cost efficient. Would definitely stay here again should the need arise. Just be prepared for the $17 parking tab, as this is an airport hotel.Genuine Expedia guest review
The Philadelphia Airport Marriott was my salvation when no rooms where available at my preferred locations in Center City. The train between the airport and center city, running on a frequent schedule and directly connected to the hotel, made doing business in the city reasonably convenient. Service at the hotel was very responsive, and was put to the […] test when I experienced an overflowing toilet. The staff responded immediately, and I was quickly and painlessly transferred to another room. Overall my stay was a good one and what I would expect from a nice Marriott property. Read moreGenuine Hotels.com guest review
Friendly staff and a comfortable nights sleepGenuine Hotels.com guest review
Very nice quiet hotel. I was surprised at how quiet it was being right next to the airport.Genuine Hotels.com guest review
"Great staff, great location."
We like this place a lot. The staff is great, rooms are clean and comfortable, food is good. The hotel is right on the SEPTA line into Philadelphia. This can be a fun day. This is a very well run place. Try it.Genuine Expedia guest review
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