Hotel was fine, nothing exceptional. Room was clean and confortable. Rates are a little high for the services an accomodations. Location is excellent.Genuine Hotels.com guest review
Response by Philadelphia Airport Marriott Hello Albert, Great to hear that our convenient location worked well for you. We share the nice feedback regarding your clean and comfortable room with our Housekeeping Team! Thank you, Barry
"Convenient and comfortable"
Good; as expected.Genuine Hotels.com guest review
"Great hotel if you have an early morning flight."
Stayed overnight to catch and early flight and have dinner with family in the restaurant onsite. Dinner was excellent. Only thing missing from the room was a coffee maker and room service is a bit high for something as simple as a cup of coffee and tea.Genuine Expedia guest review
I had spent the 2 nights before in the worst hotel- broken toilet in first room, dirt in bed (not booked through this web site). This really was the lap of luxury, and a much lower cost than I expected. because I fly in and out of Phildelphia a lot, I will definately stay here on my way out.Genuine Hotels.com guest review
"Great hotel at airport"
nice hotel, very clean. Bar/restaurant good. Good service. nice to be able to just walk to the terminals.Genuine Hotels.com guest review
I had previously booked here and had a great room. It just so happened that many flights were cancelled out of Philly that night due to Hurricane Arthur. I observed the staff doing a great job to help people through the condition in the hotel and food service areas. Kudos for your caring attitude to all of the displaced persons that night! Also, I really […] appreciated the airport screen in my room in the wee small hours of the morning telling me that my flight was on time so I did not have to give up my room and become another stuck in the airport displaced person. I will return to this hotel time and time again. Read moreGenuine Hotels.com guest review
"No free wifi!"
Wifi is available for purchase, it does not come free with the room.Genuine Hotels.com guest review
"The hotel is excellent."
I enjoyed the hotel. And, I really liked that it is attached via a short sky way to the terminals at the airport. One drawback of the hotel is that they charge $20.00 for parking. But, since the hotel is in the airport, I didn't need my car rental. So, I dropped it off before checking in and avoided the charge.Genuine Expedia guest review
It was great.. only overnite after an international flight.. food good .. good bed and nice staff... sandy spenoGenuine Expedia guest review
"Excellent choice for airport- free shuttle!"
I would have rated a 5, but the sheets were not quite cotton-y enough. Felt kinda water-proof. Comfortable bed and well-appointed rooms.Genuine Hotels.com guest review
Hotel is actually at airport and there is shuttle which starts at 4 a.m. to the other terminals. Staff was very knowable about airlines and the shuttle. A very pleasant stay.Genuine Expedia guest review
"easy flight connections"
This was a great stay, hotel was clean and very easy to make early flight out of terminal. Remember, you can not go through security until the day of your flight. All restaurants in terminal are past security, so only option is expensive hotel restaurant, food was good, but 38 dollars for a steak for my son. Very expensive. Eat before being dropped […] off without a car. Read moreGenuine Hotels.com guest review
Typical, high quality Marriott hotel. Room decor was a bit dated, but clean and well-appointed. Most outstanding feature is the location, directly connected to the PHL terminals. Perfect for those arriving on late flights. In a matter of minutes after deplaning, you can be fast asleep in a great king size bed. Not much of a view, but sound insulation […] is great. No jet noise at all. Read moreGenuine Hotels.com guest review
"A couple of issues"
Over all it is a nice facility and being attached to the airport makes travel very convenient. We found that no bar soap or a floor mat/towel for the shower had not been left by house keeping requiring a call to the desk. The person who brought the replacement only gave us 1 bar of soap so one covered both the sink and shower. Not major but very unexpected […] for the quality of a Marriott. Oh yea, the ice machine on our floor didn't work, trip to another floor.... Read moreGenuine Expedia guest review
"Great room, easy access to airpot"
Room was comfortable and very clean. Staff was very friendly. The hotel is attached to the airport so you just walk right in. We will definitely stay here again.Genuine Hotels.com guest review
Short but very enjoyable stay. Room service food was excellent, as was the service all around.Genuine Expedia guest review
"Nice hotel at airpot"
I enjoyed my stay at the Marriott. We stayed since we had to catch an early flight in the morning. Very glad we did.Genuine Expedia guest review
"Nice hotel very close to the airport."
The hotel was pleasant. The rooms were clean. I left my briefcase by the check in desk, By the time I returned, security had already recovered the briefcase and alerted me to the fact that they had it. The food in the restaurant was excellent. Access to the airport was simple. The bellmen were very useful in securing transportation to the city.Genuine Expedia guest review
The parking garage is a little difficult to navigate. It takes roughly 20-30 minutes to exit the garage during check-out times. I liked that it was attached to the hotel and easily accessible form inside the hotel.Genuine Hotels.com guest review
"Clean hotel right next to the airport"
Clean hotel right next to the airport. Cant go wrong with the MarriottGenuine Expedia guest review
"Looks better in the pictures."
Decent hotel, but not as nice as the photos online. On several occasions had to hold for more than 5 mins to reach room service....one morning I could not reach them at all....never had that experience at any hotel before. If you're looking for a middle of the road, not too bad, but not great....this hotel would do. Photos online must be from a different […] hotel....because we were expecting what we saw online....that didn't exactly happen. But again, not a terribly bad experience or anything other than the room service. Read moreGenuine Expedia guest review
Response by Philadelphia Airport Marriott Good Morning, Thank you for taking time to share your observations from youre recent visit. Please accept our apologies for the delay in placing your order with our Room Service. It was nice to see that our convenient location and overall expereince was a good one. we hope to see you again soon at our hotel.
As I was in Philly to attend my sons graduation at UPenn, easy access to the train and the 10 minute ride right to University City was incredibly convenient. I didn't have to stress about finding a parking spot for the event. Service, cleanliness and comfort were top notch.Genuine Hotels.com guest review
"Lou, The Spoiler!!"
We stayed overnight for a family wedding downtown Philadelphia. The room was clean and comfortable as it should be given the price. They also wanted to charge us $23.00 for parking but waived it when we complained. We left Sunday morning and went through the parking maze of two or three cashiers, total waste of time. I went back to pick my aunt up at […] the hotel driveway and encountered Lou. Not sure what his "job" was but he proceeded to yell at me and point his finger through my car window, because I did not move my vehicle quickly enough. Totally wrecked any good feelings we may have about this place Read moreGenuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Morning, It was nice to hear that your guest room was clean and comfortable. I apologize for the challenging experince you had with the gargage and parking. I will work with our Front Office Manager to provide the necessary , formal feedback. We hope to see you again when you are in Philadelphia.
Front desk customer service needs more training in handling customer service issues. I was booked for three nights but only stayed two nights due to the poor handing of my issues. Apparently this front desk person was someone who was having a bad morning or someone who was very inexperienced. One of the managers apologized and told me that person had […] been dealt with. The apology was accepted but I decided to stay elsewhere for my third night stay. Read moreGenuine Hotels.com guest review
"Philadelphia Marriott by Airport"
The hotel is connected to the airport, so it was very easy and convenient for those traveling to the airport and using the rail system to get to downtown or other places in Philadelphia. The area was desolate besides that, no real restaurants or shops nearby. The hotel was a very nice stay for us, the bed and room were very spacious and comfortable. […] Very clean and all the amenities that one would need. There was also a workout room on the 2nd floor that had a variety of equipment. The staff were very friendly and helpful. I would definitely recommend this hotel for both a short or long term stay. Read moreGenuine Hotels.com guest review
"Comfortable beds ..but .."
Comfortable beds & pillows. Clean room but there was a strong musty /mildew odor in room which was.very noticeable upon entry to room. Possibly due to A/C ? Not sure. Hotel staff very accommodating & pleasant. Charged $17 daily for parking. Friends stayed at Hilton city center, which was not a hotel we wanted to stay in due to their low ratings..they […] reported their hotel was " dirty". Glad we stayed at the marriott Read moreGenuine Expedia guest review
Response by Philadelphia Airport Marriott Good Afternoon, Thank you for your complimetsregarding our bedding package and room cleanliness. Please accept my apologiies for the less than acceptable condition of the smell of the room. We will be double checking all our rooms to make sure that are in good order Hope to see you again soon!
"Convenient, Friendly, affordable"
Excellent property. Friendly staff. It's a pleasure to stay a this hotel.Genuine Expedia guest review
Response by Philadelphia Airport Marriott Hello Carlos, Thank you for your compliments and we look forward to seeing you again soon!
"It served my needs"
The food left a lot to be desired, but the room and staff were top notch.Genuine Hotels.com guest review
Very nice for an airport hotel. Where I expect high traffic. Clean and quite. I would stay again.Genuine Expedia guest review
Pleasurable experience , the food, room and the staff were all excellent Thank you JW it is what you have taught me to expectGenuine Expedia guest review
"Nice hotel, at the airport, but close to Swarthmor"
Nice hotel, close to Widener and Swarthmore. All the staff were friendly, and as accommodating as possible. The brunch buffet was good, and cost efficient. Would definitely stay here again should the need arise. Just be prepared for the $17 parking tab, as this is an airport hotel.Genuine Expedia guest review
The Philadelphia Airport Marriott was my salvation when no rooms where available at my preferred locations in Center City. The train between the airport and center city, running on a frequent schedule and directly connected to the hotel, made doing business in the city reasonably convenient. Service at the hotel was very responsive, and was put to the […] test when I experienced an overflowing toilet. The staff responded immediately, and I was quickly and painlessly transferred to another room. Overall my stay was a good one and what I would expect from a nice Marriott property. Read moreGenuine Hotels.com guest review
Friendly staff and a comfortable nights sleepGenuine Hotels.com guest review
Very nice quiet hotel. I was surprised at how quiet it was being right next to the airport.Genuine Hotels.com guest review
"Great staff, great location."
We like this place a lot. The staff is great, rooms are clean and comfortable, food is good. The hotel is right on the SEPTA line into Philadelphia. This can be a fun day. This is a very well run place. Try it.Genuine Expedia guest review
Extremely convenient with friendly staff. I will stay here again on the way in and out of frequent trips to PhiladelphiaGenuine Hotels.com guest review
"Comfy at Airport"
Love staying here when leaving or arriving in Philly. Exceptional and easy to maneuver around the airport. Long time stayer.Genuine Hotels.com guest review
We had an amazing stay. We had some issue in one of our previous stays but the hotel management not only refunded our room service but also made sure we were treated great during this stay.Genuine Hotels.com guest review
Went to the Marriott for the night with my boyfriend. It was a pleasing night! Since my boyfriend is from out of town we stayed over night at the Marriott before going to my house.Genuine Expedia guest review
"Great for an early morning flight"
Easy check in ... food at restaurant/grill was very good. Very easy assess to the airport and parking was convenient.Genuine Expedia guest review
"Convenient to Stadiums"
Stayed here while visiting from out of town for a game at the Wells Fargo center. Hotel was extremely convenient for this, just a very short drive away. Staff was all pretty friendly and helpful, hotel was clean & comfortable and surprisingly quiet. Would definitely stay here again if going to the stadiums, but probably not if visiting downtown.Genuine Hotels.com guest review
"Hotel Close to airport"
Overall Hotel experience was satisfactory. Wifi charges were ridiculous. Room Service was subpar at best, overpriced for quality of food. Room comfort was ok, clean for the most part, just nothing spectacular. If I am in Philly again, I would stay downtown.Genuine Expedia guest review
Response by Philadelphia Airport Marriott Good Evening, Thank you for your feedback regarding your recent visit. Your observations about our services and pricing are helpful as we are continually evaluating our performance throughout the hotel. We look forward to serving you again in the near future. Sincerely, Barry
"Best airport hotel"
The location is very convenient. The hotel staff were very kind and helpful.Genuine Hotels.com guest review
Excellent hotel all around. Would love to see a better rate for corporate travel.Thanks.Genuine Hotels.com guest review
"A very convenient place to stay when traveling"
We were in town to check out Drexel University. Having the airport linked to the hotel was most convenient; the rental car agencies right there as well was wonderful. While it does not have a pool, which would have been most welcome, the place was nice. Food prices are a little high but the service is very good.Genuine Hotels.com guest review
Hoping that being at the airport would make an easier early flight but for Delta you still have to take a shuttle so not much of an advantage. Expensive internet and expensive breakfast. Will go back to Hampton off site but about the same shuttle ride.Genuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Morning Joe, Thank you for sharing your observations. As you expereinced, mant of our guests who fly out of the terminals not directly connected to our hotel, will take advantage of our complimentary shuttle service. Hope to see you again soon at our hotel. Barry
Nice hotel, with horrible parking. Took 20 minutes to find a parking spot in the garage.Genuine Hotels.com guest review
We have stayed here several times and it is super convenient for the airport. This time they were hosting a large dance competition and the hotel and service was overwhelmed. We ordered room service and got three phone calls to check the order and a greater than 60 minute delay. Would think again before stayingGenuine Hotels.com guest review
Response by Philadelphia Airport Marriott Good Morning Jane, Thank you for your observations regarding your recent stay from last weekend. We certainly apologize for the delay with your room service order, but so good to hear that we are your hotel of choice when flying at the Philadelphia Airport. Hope to see you again in the near future! Barry
"Philadelphia is always work"
Easy jump point to all sections of the city. Traffic is not a factor using airport exits. Great location.Genuine Hotels.com guest review
"Staff not so friendly , but its convient and clean"
The hotel itself is clean and elegant . Great location right next to Philly Airport . But the staff seems like they are annoyed by guests presence .Genuine Hotels.com guest review
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