I've stayed at the hotel once before and quite honestly when visiting Nashville I'll make The Courtyard my first choice on my next visitGenuine Hotels.com guest review
Everything was great but a little loud. My room came with earplugs! Hotel & breakfast staff were amazing!!!!Genuine Hotels.com guest review
Rooms were nice and large. Everyone was friendly.Genuine Hotels.com guest review
"Decent for short stay"
Good deal on room and parking for 1 night a few days before Christmas. Room and bathroom were clean and well organized but there was a musty odor most pervasive in lobby to parking garage and to some extent in hallways that was not masked by the strong odor of the disinfectant. Management should also think about switching out the cheap furniture and […] cluttered decor on the reception area Read moreGenuine Hotels.com guest review
"Why Use Expedia?"
This is my second reservation experience using Expedia to book hotel rooms. Both times I felt that I was being rushed to make a decision and was not able to book the hotels I requested, but, was told "this is the closest hotel available." And both times, I asked if this was the lowest rate for military or law enforcement and was told "yes." Both hotels […] informed it was not upon arrival. After the first booking, I was charged twice for the hotel after checking my credit card statement, one by the hotel and once by Expedia. That was resolved after a call to Expedia and was given the lower rate. My second reservation ended up being $60 a night higher because I used Expedia. So, if you are military, law enforcement, government, or corporate, just call the hotel direct and ask for their best rate. Read moreGenuine Expedia guest review
Close to Vanderbilt University and close to downtown Nashville!Nice hotel and very nice front desk help!I liked this hotel because of it's location easy to get everywhere!Genuine Hotels.com guest review
"Nashville/Vanderbilt football weekend"
Convenient check-in, extra courteous staff-- parking 16 or 22 daily self vs. valet--walking distance to Vanderbilt Univ., and many bars in area---free shuttle from hotel, 5 minutes to downtown Nashville---many restaurants very near hotel, but we were there for football at the college and music downtown,--already making plans to return.Genuine Expedia guest review
Hotel was great, awesome location, room was a little smaller than I expected when they assured my it would sleep 4 comfortably, but we managed. Hotel staff was amazing and very nice, the only thing I would say was bad was I was unaware that we would be charged $16.00 a night per car to park in the hotels parking garage.Genuine Expedia guest review
Noise from hallway as my room was by the elevators was loud. Trash pick up on Saturday early in the morning around 6 am was loud as I was not expecting that. Cooling system was loud and kicked in every few minutes made it hard to sleep. location was convenient but parking ramp was cramped and tight. For the price I expected more room. But I understand […] compared to the hotel up the street this was about the same. Older hotels. Read moreGenuine Hotels.com guest review
everything about our stay this ;past weekend was great - I highly recommend itGenuine Hotels.com guest review
"September business trip"
Hotel was pretty good. Front desk staffer a little abrupt with a coworker. Bistro folks pretty good when not overwhelmed. Pillows too soft for me. Only really bad thing was the smell of restaurant/bar grease traps that hits you on the street outside.Genuine Hotels.com guest review
"Great location, amazing staff & GREAT free shuttle"
We had a ball at the Courtyard Marriott in Nashville! The staff was enthusiastic and we had great experiences from all levels of service! And, a huge added benefit to your stay - the hotel provides a free shuttle service within a 3 mile radius of the hotel. This was a HUGE help getting to all the major places we went! I highly recommend this proper […] ty! Read moreGenuine Hotels.com guest review
"Room was clean & comfortable"
Parking was supposed to be included but they were going to charge me when we checked in & when I stated that Expedia confirmed with me that it stated that on their website, they reluctantly removed it.Genuine Expedia guest review
"Nice hotel close to Broadway"
The hotel rooms were on the small side but who goes to Nashville and spends a lot of time in their room. The rooms were clean and kept well. The shuttle is a huge plus but they only have one so sometimes the wait is 30 minutes. All of the staff that we encountered was very friendly and helpful. Overall, I would stay at this hotel again and I would recommend […] it. Read moreGenuine Expedia guest review
"Clean and comfy, super close to downtown."
Lots of fun places within very short walk. Hotel staff very friendly and helpful. Bed was comfortable, room was clean. And even though I had the do not disturb sign out, the housekeeper, bless her sweet heart, left me a bag of fresh towels right outside the door. Great experience with this place.Genuine Expedia guest review
Price was higher than usual. Seems because it was college move in and large concert in the area. Will stay at this hotel again. Everyone was friendly and very accommodating of our needs. Very good location especially for walking to local restaurants .Genuine Hotels.com guest review
"Nice hotel close to hospital area"
pleasant experience in very nice hotel and area. We were there for a short period of time for medical reasons and weren"t able to enjoy fully We did use lounge area for snack supper. I would love to go back and enjoy the entire experience.Genuine Expedia guest review
it was good. my bed was too hard. but i was never informed about the $22. charge for valet parking or $16. for parking in the garage.. that was ridiculous.. i pay $183. to stay there and they want to charge for parking???Genuine Hotels.com guest review
There was an issue with the a/c but it was taken care of. Nice boutique hotel, the staff was right on target, and I thought the location was just right. Was not far from the downtown entertainment district, good eats, and sights. Of course I went other places that required me to drive, but that is expected. I would/will stay at this hotel again.Genuine Hotels.com guest review
Really love the hotel Did not like the fact that room was a handicap room I did not ask for a handicap room and when asked for a different there were not any more. so overall very disappointed about that I think you should say those rooms for people who really need themGenuine Expedia guest review
"good location for all purposes, good servie"
effortless, smooth, and allowed our concentration on business without distraction or concern about our lodgings.Genuine Expedia guest review
After reading some of the reviews on here my wife and I were reluctant to book a weekend here but we decided to go for it anyway. We're so glad we did. From the moment we arrived to the moment we left the staff was there for anything we needed. They were very helpful and the free shuttle was an added bonus. Apparently this place has gone under renovations […] recently. The rooms were all modern with new appliances and couches and beds. Shower pressure was great. The lobby with restaurant and bar was a little pricey. If we have a complaint, that's the only one. Spent about 23 bucks on 2 mixed drinks then didn't go back to the bar for anything else. The pool was kept warm and the exercise room was state of the art. Lots of nice machines, free weights, yoga balls, treadmills, etc. And finally the neighborhood. Can't say enough how much fun we had in the surrounding restaurants and bars. We'd never stayed in the Vanderbilt area before when visiting Nashville, but because of this stay I don't see us staying anywhere else. Find some time to eat and have a drink at Tavern right around the corner from the hotel. Great experience. Memorable. Fun. Read moreGenuine Hotels.com guest review
It was nice for the one night i was there, requested towels and never got themGenuine Expedia guest review
Great location for colleges in Nashville. Bit pricey in comparison to other area hotel offerings. No breakfast. Room clean and bed comfortable. Parking garage too small and over sold.Genuine Hotels.com guest review
"Nice hotel in good location on the west end"
Location convenient to expressways and downtown. Staff is courteous and helpfulGenuine Expedia guest review
"good location, clean hotel"
Was close to downtown where the major attractions are and they have a free shuttle to downtown. In a safe neighborhood and hotel and room were clean.Genuine Hotels.com guest review
"Close to broadway"
Been here before in jan 13 they were under construction the staff was fabulous now all the remodeling done kit is nice But they did NOT put through our wakeup call and said phones were out 5 hrsi called at 3 am fir a 6 am call I almost missed my flightGenuine Expedia guest review
"Nice hotel in convenient location!"
Perfect hotel for enjoying sometime on music row! Clean, accommodating and very friendly staff.they have a free shuttle that will take you where you need to go within a certain radius. I would definitely recommend to others!Genuine Expedia guest review
"Nice Hotel with Terrible Service"
We had an issue with parking and the management was less than useless. Thankfully one of the parking attendants actually cared about the customers and figured out a solution to our problem- otherwise we would have not stayed and demanded a refund. Get it together Courtyard!Genuine Hotels.com guest review
We went to visit our granddaughter who lives and works in the vicinity of this hotel. We found the location to be very good. We have stayed in the Vanderbilt Marriott and Hilton Garden Inn on past visits and found this hotel to up there with those two. On this weekend, the rates here were lower. Being Senior Citizens, we appreciated the front valet […] service and bellman service to our room. The hotel was very full but the service was top-knotch. The restaurant was great for breakfast and cocktails. Read moreGenuine Expedia guest review
"Great host hotel for the marathon"
Great hospitality for the runners as we were there for the Rock n Roll marathon. Were treated very well. Shuttle ran frequently to take you anywhere in the area you wanted to go. Will stay there again.Genuine Expedia guest review
All in all a nice place to stay with friendly staff. I forgot my toothbrush and they did not have extras, which was too bad. Other than that, a good experience.Genuine Hotels.com guest review
Elevators were not working well. One of two elevators was non functional the entire 3 night stay. The valet service was slow and sloppy despite the $22 plus tax per day parking fee. The last day the entire front entry drive and valet area was torn up as part of a renovation project. There was no "property renovation ongoing" notice or advice on the […] website warning of potential problems with the property which there should have been. Read moreGenuine Hotels.com guest review
Needs a thorough top to bottom cleaning -- hotel is tiredGenuine Expedia guest review
"Convenient to downtown"
Spent two nights while in town working. It was my first time staying at the Courtyard and I was very pleased. The room was very clean. The workspace was the best I've had. I had several pieces of electronics to charge at night and the room had the most outlets and most easily accessible outlets I have seen in a room. All the staff were extremely friendly […] and went out of their way to help during my entire stay even when returning to the hotel late at night. I will be happy to return on my next visit to Nashville. Read moreGenuine Hotels.com guest review
"Not my favorite Courtyard"
Staff could not have been more friendly or helpful. The hotel itself was under construction while I was there. Both days my shower was lukewarm, not hot. Also the service elevator must not have been working because multiple times I had to take the elevator with dirty sheets or cleaning equipment.Genuine Expedia guest review
"Visiting Downtown Nashville"
Very convenient for visiting downtown Nasville. Free shuttle , Parking at the Hotel and Easy access to Hgh way made things easy.Genuine Expedia guest review
This was ok, but certainly not a 4.....I think you should review your score standards, this hotel, or both.Genuine Expedia guest review
"great stay- convenient to nashville night life"
excellent service from the staff- very friendly and informative!! shuttle runs downtown- but better get a cab back because it stops running at 1045 pm!!nice clean, comfortable room- only drawback is NO FRIDGE- otherwise a good value this close to downtown.Genuine Hotels.com guest review
older hotel. needs a major renovation. not worth the moneyGenuine Hotels.com guest review
"Who says customer service is dead?"
The hotel staff, went over and above, to please the guests, every, single, one of them, we came into contact with. If we had any needs, they were met. The room is layed out well, and the bed is very comfortable. We were a little disappointed in the upkeep, however. The toilet leaked, the first night we were there, which we did not report, and you had […] to jiggle the handle, to get it to stop running, again, we did not report that to the staff. However, we did report that HBO was not working, apparently, for the whole hotel. It was not corrected before we left. The maintenace staff, did address the issue, looked at the TV, and gave us a new remote, but HBO did not come back on. I think the hotel is planning a renovation soon, one, which is badly needed. Overall, we had a great experience with the staff! Read moreGenuine Expedia guest review
My husband and I have stayed here a couple times and we always enjoy it. The rooms are clean and updated and the staff is always friendly. Great location.Genuine Hotels.com guest review
Common area carpets and furniture should have been replaced years ago. Elevator floors and control panel were filthy. Very disappointed not what I expect from Marriott especiallyat the rates charged for this property. Hotel is slated for a remodel but there is no excuse for the lack of cleanliness.Genuine Expedia guest review
"Location Location Location"
Great locationGenuine Hotels.com guest review
"Recommend to a friend"
Only there to sleep mfor 2 nights, but very clean, great shower, & great amenities although I never used them... Parking was next door & connected to hotel, w/ excellent motorcycle parking...Genuine Expedia guest review
every thing was as expected and that's all I need to say.Genuine Expedia guest review
The quality of service was uniformly high. People at the desk, housekeeping personnel, the valet parking employees--all of these were friendly, courteous and responsive. Their behavior made our stay enjoyable. I should also mention that the breakfast was quite good and the waiters were attentive and polite.Genuine Hotels.com guest review
"Great service in an older hotel"
Stafff was extremely helpful and made my trip much easier by helping out with details like priinting documents I needed. They have done the best they can with an aging property.Genuine Hotels.com guest review
no thx...don't have time. It was better than I expected.Genuine Expedia guest review
I come to this hotel at least twice a year my daugther attends Fisk University down the street from the hotel and we come to this hotel twice a year and stay. If this hotel starts serving hot cookies that will be an extra good thing.Genuine Expedia guest review
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