All hotels in Giza, Egypt
1 room, 2 adults
You can collect Hotels.com® Rewards nights here1 Alexandria Road, Pyramids, Giza, 12556, Egypt, ‏‎800-491-6126
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3.7 / 5Good

Score breakdown (from 151 reviews)

Average rating for:

  • Cleanliness
    3.8
  • Service
    3.8
  • Comfort
    3.9
  • Condition
    3.6
  • Neighborhood
    3.5

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Good Hotel within walking distance of the Pyramids"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is lovely, with internet in each room and WiFi in the lobby. It boasts gymnasium facilities, a large bar and three restaurantes, as well as a little swimming pool for splashing around with a pleasing area for sunbathing. The staff are very friendly and helpful and overall it is a pleasant place to stay. We had a room facing the garden and there was no traffic noise whatsoever. A room facing the Pyramids costs a little more, but you may experience some traffic noise, as the road outside is quite busy. I doubt you could find anywhere in Cairo that isn't busy! It's a city of 20 million people and jaw-droppingly crowded and bustling. There are very few shops or amenities nearby, and only one restaurante that we could find. It's basically on a road filled with hotels and not much else, but it is within walking distance of the Pyramids!
Genuine Expedia guest review
Other trip Oct 24, 2014
A Traveler
GB
3.0 / 5Good
"Hotel reception was not good"
  • Cleanliness
    4.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel reception was not good. We were asked to wait for long time to get out room ready. When we reached, we were told it will be ready in few minutes. So in the meantime, we went to Egyptian Museum and return back after couple of hours. But still our room was not ready and had to wait for more than 45 mins. There is not even some apology or kind words from the reception.
Genuine Hotels.com guest review
1 night trip with friends Sep 25, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel ideal for the pyramids"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Overall this hotel was very good, friendly staff, good food and good facilities. Set in well maintained gardens the rooms were sizeable and comfortable.
Genuine Expedia guest review
Other trip Jun 16, 2014
A Traveler
GB
4.0 / 5Excellent
"Nice hotel would go again"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Reception staff were a bit average, not always the most helpful. We had an amAzing waiter at the Romeo and Juliet restaurant, he was fantastic to us. Only 2 of the 3 restaurants were open. Nice view of pyramids from hotel. Biggest concern was you were given a complimentary bottle of water in your room which was never replaced during the stay - the tap water over there is not ideal to drink/brush teeth etc
Genuine Expedia guest review
Other trip Apr 10, 2014
A Traveler
AU
4.0 / 5Excellent
"A great stop to see the Pyramids"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel itself is a perfect hub to see the Pyramids. Giza itself is not a particularly nice place but as a white tourist in Egypt you expect to get constantly harassed whenever you are near a tourist monument. The staff we great they could not have been better, helping get taxis and so on. The tours/drivers offered by the hotel are a bit on the pricey side (by Egyption standards) when compared to a normal metered taxi but almost worth it to avoid the hassle. We took one our driver was good and explained things as we went along. We still were ambushed into riding camels and all this other stuff at the actual pyramids - but this is almost unavoidable. Set your price and stand your ground. Don't allow yourself to be passed from one guide to the next as they all want a slice of the pie. You may also unexpectedly end up at a papyrus factory and have the discomfort of telling the staff that no you don't want to buy all their souvenirs........ Also go to Dasshur it's much more chilled than the famous Giza Pyramids. Back to the hotel, it's a great Oasis away from the craziness that is Giza. Buffet Breakfast is very good too. Would recommend this hotel if you are wanting a night near the Pyramids.
Genuine Hotels.com guest review
1 night trip Mar 21, 2014
Anders
GB
4.0 / 5Excellent
"Not a 5 stars hotel"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The hotel is in very good location close to the pyramids and sphinx , near from 6 October city with its huge mall ( Arab's mall ) , and the dream park theme park , far from the Cairo down town , the lobby and rooms furniture and decorating is almost of 4 stars hotel not 5 one and the food too - we only tried the breakfast buffet - and also the cleanse of the rooms . The only 5 star thing was the reception , they are very friendly and helpful ., but the overall it was a good experience
Genuine Hotels.com guest review
3 night family trip Feb 11, 2014
A Traveler
IE
1.0 / 5Poor
"Very disappointing - 3 stars maximum"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    4.0
Arrived early in the morning and booked a room the night earlier to guarantee my reservation. I have also asked concierge to book a car from airport to the hotel. Now the bad and disappointing part, 1. I was picked up in a van and charged 400 by the driver. Quoted amount 280 by Sayah (concierge) 2. Filthy room, dusty, leftover food and stains on the bar counter, mouse in the room! 3. Moved to another room – as dirty as the first one. 4. Moved out – asked for taxi to Le Meridian – charged 2000 as night rate!!!! For 3 min ride. I have booked Le Meridian next door – what a difference from the check in to amazing room.
Genuine Hotels.com guest review
3 night business trip Dec 22, 2013
w.pittner
IE
3.0 / 5Good
"Value for money close to Pyramids"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was smooth. The lady at counter was xcellently helpfuln friendly. Pyramids can be viewed from our room2108. Room need more lights in right places. Wifi in room shud be a standard.
Genuine Expedia guest review
Other trip Dec 15, 2013
Maram
MY
3.0 / 5Good
"Close to pyramids so"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Close to pyramids so there will be no need to go into Cairo if you're lucky.
Genuine Expedia guest review
Other trip Nov 8, 2013
kevin
AU
5.0 / 5Outstanding
"Nice location, close to pyramids of Giza"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Great
Genuine Hotels.com guest review
2 night family trip Oct 16, 2013
A Traveler
IE
2.0 / 5Fair
"A hugely over-rated hotel"
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    1.0
An over-rated hotel. This 3 star hotel looks nothing like the photographs on hotels.com. Beggars belief!!
Genuine Hotels.com guest review
3 night trip Sep 9, 2013
Jay
IE
4.0 / 5Excellent
"Nice hotel on the foot of the Great Giza Pyramid"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Excellent quality-price ratio Nice breakfast Friendly staff
Genuine Expedia guest review
Other trip Sep 14, 2013
Reda
GB
5.0 / 5Outstanding
"Great hotel for couples/family"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Great experience over all, staff were very friendly and the view from the hotel was beautiful. Only downside is no wifi in room, and room service took a little too long.
Genuine Expedia guest review
Other trip Jul 1, 2013
Seb
GB
4.0 / 5Excellent
"Great Stay, I would recommend it to anyone."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Lost my wallet while I was there and the staff were really good for trying to help me out by letting me use their computer and phone. I had a great stay there and would recommend it to anyone.
Genuine Expedia guest review
Other trip Jun 16, 2013
A Traveler
CA
4.0 / 5Excellent
"Excellent for couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Best view of the pyramids, many options in food and the breakfast buffet is the best. Also the service in general is good.
Genuine Expedia guest review
Other trip May 26, 2013
Marian
GB
4.0 / 5Excellent
"Very close to the Pyramids of Giza."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
very good hotel except that internt in room was expensive, although free Wi Fi in Lobby.
Genuine Hotels.com guest review
2 night trip Apr 26, 2013
A Traveler
IE
4.0 / 5Excellent
"view of the pyramids"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
A good hotel within a walking distance of Giza pyramids, and convenient location if you are traveling south from Cairo. We stayed for two nights, and overall were pleased with our stay. I would say it was more functional than memorable though. Decent choice of food for breakfast. Good value room service. The hotel is right next to an extremely busy road and crossroads, but once we closed the balcony/terrace door it didn't bother us
Genuine Expedia guest review
Other trip Apr 2, 2013
A Traveler
GB
4.0 / 5Excellent
"comfortble' convivnt'.."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
The hotel is by far the best in its price range. Convivence as u can get taxi .food. n other suff u might need during ur stay all in and around the hotel. Eat only the fresh mad omlets as the rest of the food is stale at breakfast. We stayed for 5 days
Genuine Hotels.com guest review
Other trip Jan 20, 2013
A Traveler
IE
5.0 / 5Outstanding
"great hotel fore family and couples"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
the hotel is great and very frendley the food is great
Genuine Expedia guest review
Other trip Dec 30, 2012
ahmed
GB
5.0 / 5Outstanding
"Exactly what we needed."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
We chose to stay in Giza to avoid the protests in Cairo, but it turned out to be much better than we imagined. All of the ancient monuments are near Giza; it's only a five minute drive to the Great Pyramids. The out door areas were about 20 feet below ground level which blocked out the street view and muffled the noise. . I found the bed a bit lumpy and the shower door leaked terribly - in fact the construction of the room was not high-quality and some of the seams just didn't match up. It was very clean though, with great housekeepers. Laundry prices were extremely reasonable. The dinner buffet was over priced for what was available but the free breakfast was adequate. Lots of public space/couches indoors with free wifi in the lobby. Staff were friendly and helpful. The highlight for us was Cobra Taxi who have a station in the lobby. We went out with a driver almost every day and it was the best thing we could have done. The prices were super low. We went out with 3 drivers and they all showed us something different; local cafes, restaurants, great stores;the real Giza. We were escorted through Khan el Khalili market and Tahrir Square (protest day) and felt very comfortable and safe. We can't thank them enough for making our trip wonderful. Hotel was good, service was great, would stay again.
Genuine Hotels.com guest review
6 night trip Nov 22, 2012
A Traveler
IE
4.0 / 5Excellent
"Pleasant and Affordable in Giza"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
The Mercure Cairo Le Sphinx is situated in Giza, which is easily accessible from Cairo and its airport. The views of the pyramids from some of the rooms and the rooftop are amazing. I agree with some other reviews that certain areas are in need of attention - carpet in rooms, paint, rooftop stairs that are actually quite dangerous due to torn and loose outdoor carpet and a toaster that warms bread , but does not actually cook it. Apart from these rather minor issues, the hotel is very spacious, with lovely grounds and a beautiful pool area. The staff are courteous and helpful. We booked reliable airport transfers to and from the airport. Overall, the Mercure Cairo Le Sphinx is a most convenient, pleasant and affordable choice in a part of the world that holds so many of the great ancient treasures.
Genuine Expedia guest review
Other trip Dec 20, 2012
Tim
AU
5.0 / 5Outstanding
"handy location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
had half board food very good .I have nothing bad to say
Genuine Expedia guest review
Other trip Nov 27, 2012
john
GB
3.0 / 5Good
"Hotel rating"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
I do believeThis hotel should not be rated as 5 stars.
Genuine Expedia guest review
Other trip Oct 24, 2012
Nga
CA
4.0 / 5Excellent
"Worst hotel staff ever!!!"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
The staff promised us to give us a morning call but he didn't. Luckily we set our clock but what if we have a flight to catch or something urgent to do? I just never have any hotel will miss a morning call it is like the basic service. There is a bank at the hotel lobby that you could exchange money, but seems it is always closed. The staffs are not helpful at all. We asked for a taxi drivhe room is very new and clean, we even upgrade our room to a pyramid view but turned out it is "palm trees" view. The tree at the pool side just block all 3 pyramids. It still looks nice if you like swimming pool view though. The balcony is extremely dirty, but it is unavoidable as the main road is just 100m away. The chairs at the balcony are very dusty that I need to clean it ourselves. Very good breakfast buffet.
Genuine Hotels.com guest review
Romance trip Sep 30, 2012
,
AS
5.0 / 5Outstanding
"One of real 5 star hotels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
(*****) Excellent location (*****) Clean and nice room (*****) Friendly staff (*****) Amazing food (*****) Professional Hotel and management (*****) knows their stuff on Egypt (*****) Affordable price (*****)
Genuine Hotels.com guest review
Other trip Aug 25, 2012
daroadwarriorofALLAH
IE
3.0 / 5Good
"good stopover, great for Cairo, but bit worn"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    -
Arrived here for 2 night stopover in Cairo. For a 5* was a little disappointed although it was still good and in context a good place to stay. Good food, good pool for a city, great staff and quiet with the garden food. But a little worn down in place-bathroom door didn't open and main door didn't fill the gap in the frame! But good staff to sort- just needs a bit of toying up, free wifi v helpful and taxis arranged v well. Good location for pyramids and great advice. Decent breakfast even at 4am!
Genuine Expedia guest review
Other trip Aug 15, 2012
Dan
GB
3.0 / 5Good
"Nice"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Lovely staff. Always clean. Food ok. Just needs updating
Genuine Expedia guest review
Other trip Aug 8, 2012
A Traveler
GB
1.0 / 5Poor
"Worse Hotel Service Ever"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    4.0
If i want to Talk about this hotel i have nothing good to say I will list what i experienced. When we first checked in we got a room at the End of the hotel where although i have requested a near room to the lobby because i was with my mother and she cant walk much, Fairly to accept that the hotel is fully booked but the room smelled very bad ! We have requested a change from next day they didn't answer our call until i have contacted the hotel manager for 3 times. Room service was very slow a single small request such as bed sheet takes forever ( hours of waiting ). we had a bag that needs to be transferred to our room it took 2 days to arrive to the room. restaurant food was very bad also room service food was cold and not eatable. i have raised the issues to the manager he smiled and did what requested but until what the end of our stay i'm sorry but its my last time going to this Motel not even a hotel .
Genuine Hotels.com guest review
Family trip Aug 6, 2012
A Traveler
IE
5.0 / 5Outstanding
"Pyramids view was amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I felt safe and confortable staying at the Mecure everyone was very helpful and nice. The accommodations were 5 star ad loved their buffet!! The icing on the cake was swimming in their pool with the pyramids view !! Had an amazing stay here!!
Genuine Hotels.com guest review
Trip with friends Jul 22, 2012
A Traveler
IE
4.0 / 5Excellent
"Good Location for Pyramids and very helpful staff."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The staff was very professional, friendly and helpful. I arrived early in the morning. My room wasn't ready but the staff at the reception was very helpful and offered my a free upgrade. Very good location if you plan to visit the Giza Pyramids.
Genuine Expedia guest review
Other trip May 24, 2012
Gaurav
AU

The following reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"Greit til lav pris, men ikke 5 stjerners"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
OK hotell, men ikke 5 stjerners. Merkelig plassering av bassenget inne, som nærmest lå i lobbyen og var mye mindre enn bildene viser. Fint basseng ute. OK treningsrom men også dette mye mindre enn bildene viser. Buffemiddag var langt fra forventet og biffrestauranten og Romeo & Juliet var heller ikke så bra (maten serveres ikke med grønnsaker). Frokosten var bra. Hyggelig betjening som gjør sitt aller beste. Vi flyttet en seng og der var det leeeenge siden det var støvsuget under. Totalt et greit hotell til lav pris.
Genuine Hotels.com guest review
Response by Mercure Cairo Le Sphinx Hotel
Kjære gjest, Takk for at du tar deg tid til å legge inn din tilbakemelding på Expedia.com og for å nevne at hotellet har mange gode ting Jeg beklager at din erfaring ikke oppfyller dine forventninger. På Mercure Cairo Le Sphinx, ønsker vi å gi en overlegen service erfaring for hver kunde; derfor din tilbakemelding er svært viktig for oss. Vær trygg på at vi tar de riktige tiltak for å løse problemet og hindre fremtidig hendelse. Vi setter pris på at du deler dine bekymringer, og håper å tjene deg i nær fremtid
9 night family trip Apr 10, 2015
Julia
NO
4.0 / 5Excellent
"Excelente ubicacion"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    5.0
El hotel esta ubicado en una posicion perfecta con respecto a las piramides. Es amplio , las habitaciones comodas y bien acondicionado. El personal bueno
Genuine Hotels.com guest review
Response by Mercure Cairo Le Sphinx Hotel
Querido Invitado, En primer lugar, permítame darle las gracias por tomarse el tiempo para compartir con nosotros su experiencia de vacaciones maravillosas en línea y por recomendarnos a los lectores de Expedia. Es nuestra delicia extrema al saber que usted ha pasado unas vacaciones maravillosas y se complacieron en nuestros servicios e instalaciones. Su satisfacción es para nosotros nuestra regla número uno y estamos muy contentos del éxito. Todo el equipo está a la espera de darle la bienvenida de nuevo para otro descanso sincerly Gamal Hassan Gerente General Mercure Cairo Le Sphinx
2 night romance trip Mar 2, 2015
A Traveler
CR
3.0 / 5Good
"Bra for prisen du betaler"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotellet ligger fint til i forhold til pyramidene i Giza. Hotellet er litt "slitt"- noe som sansynligvis er en årsak av redusert turisme de seneste årene - men er meget brukbart. Rommene er romslige og renholdet var brukbart.Så kost nytte var positiv.
Genuine Hotels.com guest review
Response by Mercure Cairo Le Sphinx Hotel
Kjære gjest, Vi vil gjerne takke deg for ditt siste besøk til Mercure Cairo Le Sphinx. Det var virkelig en glede å tjene deg. Jeg er virkelig glad for å lese at innkvartering og tjenester var opp til dine forventninger, som tilfredshet er vårt mål. Sammen med laget mitt, ville veldig stor pris på å ønske deg velkommen som en vanlig gjest, og vi ser frem til ditt neste besøk. Vi ønsker deg alt godt i din virksomhet og personlige bestrebelser Vennlig hilsen Gamal Hassan Daglig Leder Mercure Cairo Le Sphinx
3 night trip with friends Mar 27, 2015
Egil
NO
4.0 / 5Excellent
"朝食フリー"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
朝食はすべてのゲストに付いているようです。特段のチェックはございません。
Genuine Hotels.com guest review
Response by Mercure Cairo Le Sphinx Hotel
- We very much appreciate your comments. It is always a pleasure to receive positive feedback. I will share your comments with our team, I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of services. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely
10 night business trip Feb 7, 2015
Hidemasa
JP
2.0 / 5Fair
"価格相応かな"
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    -
ピラミッドからは至近で歩いて20分くらい。近くにテイクアウトの店が1件と売店が1件あるくらいであとは何にも無し。朝飯はバイキング付きで品数はまあまあ。部屋はテレビは壊れてるは電球点かないのあるはで、しかもシャワーの出が悪いと3人のスタッフに言ったが皆んな後で直しますと言ったきりなんの対応も無し。
Genuine Expedia guest review
Response by Mercure Cairo Le Sphinx Hotel
Thank you for taking the time to tell us about your experience at the Mercure Le Sphinx I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies Sincerely
Other trip Jan 10, 2015
カズ
JP
5.0 / 5Outstanding
"ممتاز"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
كل شي ممتاز
Genuine Hotels.com guest review
10 night trip Nov 28, 2014
Mohammed
AE
3.0 / 5Good
"متوسط"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    4.0
الفندق قديم وغير نظيف
Genuine Hotels.com guest review
4 night business trip Sep 4, 2014
hadi
AE
3.0 / 5Good
"numero de estrelas incoerente"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Hotel proximo das piramides. Vista fantastica. Nao espere um hotel 5 estrelas. O quarto em que fiquei tinha um carpete muito sujo. Toalhas do quarto de baixa qualidade.
Genuine Hotels.com guest review
3 night romance trip Nov 16, 2014
Diego
BR
3.0 / 5Good
"nett"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Ich habe meine reise für 10 tage gebucht von 20 bis 29 Ich war da am 21.10 um 6 Uhr morgen da ich musste ein extra Zimmer zahlen für 29 Euro weil angeblich mein Aufenthalt dort fangt ab 12 Uhr, das Zimmer war katastrophal und stinkt nach Zigaretten und Luft erfreche ich habe Kopfschmerzen davon bekommen, ich musste Zimmer wechseln da musste ich noch mal 125 Euro zahlen aber dann hatte ich meine Ruhe ich hatte kein fische Sachen kein bar Garnichts Unverständliche regeln,Störungen.
Genuine Expedia guest review
Other trip Nov 3, 2014
A Traveler
DE
1.0 / 5Poor
"Do not recommend..."
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
We arrived to the hotel in order to spend 6 nights in Cairo. Food for breakfast was very good. Still, after first day we were informed that they will be putting some poison on the grass and we need to change the room (they said this is standard approach but they were informed after we were placed, which I personally do not believe). After some argues they mentioned that they will provide better (with pyramid view) room next day at 12. When we was waiting for the move, we were told that we first need to wait another 30minutes and then another . At the end we were waiting for new room for almost 2 hours. Then it occurred that in the new room air conditioning is not fully functional as it was in the old room and they were not able to fix it when reported. What is else pyramids were partially hidden by other hotel. Still, I believe the worst thing were the fly's on the pool which makes rest after sightseeing simply impossible. I do not recommend this hotel.
Genuine Hotels.com guest review
6 night family trip Oct 17, 2014
Mariusz
PL
4.0 / 5Excellent
"جميل"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    5.0
الحمد لله .. الفندق جميل والعاملين فيه اجمل ورائعين بالذات كريم في الاستقبال وعيد في مطعم الاسكندريه
Genuine Hotels.com guest review
2 night trip Sep 2, 2014
هادي العباس
AE
2.0 / 5Fair
  • Cleanliness
    2.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
التعامل في غاية عدم احتراف
Genuine Hotels.com guest review
Response by Mercure Cairo Le Sphinx Hotel
We deeply regret that your last stay was not up to your expectation, we strive everyday to deveope the hotel services and facilities, hopefully you won't lose your trust on the hotel as we persist to progress and win your regards. At mean time we wish you all best in your personal and business endeavours. Sincerely
1 night business trip Aug 27, 2014
A Traveler
AE
5.0 / 5Outstanding
"Esta perfecto! Precio super comido y servicio 5x"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lo pase increible, si regreso a Cairo me quedo ahi sin duda alguna!
Genuine Expedia guest review
Other trip Jun 23, 2014
A Traveler
ES
4.0 / 5Excellent
"Det serviceinnstilte hotellet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Oppholdet mitt på hotellet var preget av et hyggelig personale, de var vennlige og høflige. Var det noe de kunne hjelpe med var de der. Hotellet var renslig og hadde fasilitetene ønskelig som boblebad, damprom, badstu, basseng, biljard mm.
Genuine Hotels.com guest review
6 night trip Apr 14, 2014
Siv Melar
NO
3.0 / 5Good
"Hochzeit"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Der mix der gaeste, war nicht professionell.laermende teenager,..und hochzeitgaeste dientem zum uberleben aber nicht zum einschlafen.
Genuine Expedia guest review
Other trip Apr 21, 2014
mars
DE
4.0 / 5Excellent
"在酒店泳池可以看见金字塔"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
酒店服务不错,早餐丰富可口,在泳池抬头就是金字塔。
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
A Traveler
CN
4.0 / 5Excellent
"すばらしい眺め"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
今回は中間のクラスの部屋を予約しました。広さは通常と同じと思われますが、ピラミッドビューのベランダ付き部屋でした。リメイヤー(近くの交差点)あたりの交通の騒音はたしょうあるもののピラミッドを観ながらのビールは最高です。
Genuine Hotels.com guest review
23 night trip Feb 4, 2014
dakuto
JP
4.0 / 5Excellent
"ピラミッドを望む眺め"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
ミドルクラスの部屋を予約しました。テラスがあり、ピラミッドがみえて最高のロケーションです。前回、最安値の部屋を予約したときには表通りに面していてうるさくて砂埃が多くテラスに洗濯物を干すことも出来ませんでした。もしこのホテルを予約する場合は一段階高い部屋をおすすめします。その他は問題ありません。
Genuine Hotels.com guest review
18 night business trip Feb 2, 2014
dakuto
JP
5.0 / 5Outstanding
"Sehr gutes Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Wir fandes toll und sind nach unser Luxorreise wieder hier abgestiegen.
Genuine Hotels.com guest review
2 night trip Dec 31, 2013
A Traveler
CH
5.0 / 5Outstanding
"Veldig fint hotell"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Vi var der veldig kort tid. Vi kom ganske sent på kvelden, og reiste tidlig morgenen etter. Det er derfor vanskelig å gi en vurdering av hotellet, men det vi fikk med oss var veldig bra. Vi kunne se toppen av to av pyramidene fra hotellet. Det var god sikkerhet der, med bl.a. to vakter ved inngangen. Det var wifi i resepsjonen, som virket bra (vanligvis ustabilt de andre stedene vi var på i Egypt). Det var også mulighet til å bruke stasjonære PC-er med internett der. Selv om frokosten i Egypt er noe annerledes enn den vi er vant til i Norge, så var den god. De hadde også veldig mange gode kaker, som smakte godt til kaffen etter frokosten.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2013
Monica Bergan
NO
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