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  • Comfort Suites Springfield
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All hotels in Springfield, Illinois, United States
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1 room,  2 adults 
Adults Children
Room 1:

Comfort Suites Springfield - Springfield

39.768453, -89.606273
2.5 stars
2620 S Dirksen Pkwy, Springfield, IL, 62703 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $105
available on 06/20/13
Price Match Guarantee
4.4 43 5

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    Comfort Suites Springfield
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    1 room,  2 adults 
    Adults Children
    Room 1:

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    Landmarks near Comfort Suites Springfield

    • Springfield Hotels - Springfield 2.6 miles
    • University of Illinois at Springfield Hotels - Springfield 2.8 miles
    • Lincoln Depot Hotels - Springfield 2.9 miles
    • Lincoln Home Visitor Centre Hotels - Springfield 3.0 miles
    • Dana-Thomas House Hotels - Springfield 3.0 miles
    • All landmarks in Springfield

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      "Surprisingly comfortable" Reviewed by a Hotels.com guest on Feb 20, 2013

      We were in Springfield for a sports tournament and spent 3 nights at the hotel. Although certainly not the newest nor most luxurious hotel around, it was very quiet, clean, had the correct amount of amenities and everything that needed to work, worked well (plumbing, lights, heater, etc.). The wireless setup was kind of offbeat, but to be expected since the corridors are all exterior and there's no central spot for a single access point. It was certainly fast enough. Didn't get a chance to try the breakfast, so can't comment on that. Staff was great and I would certainly re-book if I were ever in the area again.

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      "appreciation" Reviewed by a Hotels.com guest on Feb 16, 2013

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      2.0 stars
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      "" Reviewed by a Hotels.com guest on Jan 26, 2013

      We got what we paid for. We were there for a sporting event and no one else was there so the kids had the run of the hotel, which was great. We were told our team was the most well behaved it had seen in a long time. It was definitely older. My husband forgot his toothbrush and when I went down and asked for a toothbrush they said they didn't have any, it wasn't the quality we were used to. The ceiling was peeling in the bathroom, but the kids were happy and the cost was great.

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      Reviewed by a Hotels.com guest on Nov 9, 2012

      This guest did not leave a comment.

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      This guest did not leave a comment.

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    Overview of Comfort Suites Springfield - Springfield

    Location.
    Situated near the beach in the heart of Springfield, Comfort Suites Springfield is close to University of Illinois at Springfield, Lincoln Depot, and Lincoln Home Visitor Centre. Also nearby are Dana-Thomas House and Prairie Capitol Convention Center.

    Hotel Features.
    Comfort Suites Springfield has an indoor pool and a health club. Complimentary wireless Internet access is available in public areas and a computer station is located on site. A complimentary breakfast is served each morning. Additional amenities include laundry facilities, a fireplace in the lobby, and coffee/tea in the lobby. Guest parking is complimentary. This is a smoke-free property.

    Guestrooms.
    Rooms have city views. The 93 air-conditioned guestrooms at Comfort Suites Springfield include private spa tubs and MP3 docking stations. Guests can use the in-room complimentary wireless and wired high-speed Internet access. 32-inch flat-screen TVs are equipped with cable channels, DVD players, and pay movies. All accommodations provide desks, ergonomic chairs, and phones with voice mail; free local calls are offered (restrictions may apply). Bathrooms offer bathtubs or showers with jetted bathtubs and hair dryers. All units feature microwaves, refrigerators, and coffee/tea makers. Additional amenities include CD players and complimentary newspapers. In addition, amenities available on request include extra towels/bedding and wake-up calls. Housekeeping is offered daily.

    Image of Comfort Suites Springfield, Springfield
    4.4 out of 5 Excellent (43 reviews)
    (Neighborhood average 3.9)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    The staff was very friendly and the pool was wonderful for the kids. We were very close to the Lincoln Museum and all the other historical sites in the... area. The continental breakfast was amazing. by a Hotels.com guest on 05/19/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $105
    Nights
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Suite Two Double and One Sofa Bed Non-Smoking

    Suite One King and One Sofa Bed Non-Smoking

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

      • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    • Pets not allowed
    • Check-in time starts at: 3 PM
    • Check-in time ends at: 3 PM
    • Minimum check-in age is: 21
    • Check-out time is: noon
    • American Express
    • Carte Blanche
    • Diners Club
    • Discover
    • JCB International
    • MasterCard
    • Visa

    • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • All guests staying in hotel guestrooms must be registered with the hotel.
    • Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

    Amenities

    • General
    • Air-conditioned public areas
    • Computer station
    • Elevator/lift
    • Fireplace in lobby
    • Number of buildings/towers - 1
    • Number of floors - 3
    • Smoke-free property
    • Swimming pool - indoor
    • Television in lobby
    • Total number of rooms - 93
    • See more facilities
      • Free Wi-Fi
      • Luggage storage
      • One meeting/conference room
      • Smoke-free property (fines apply)
      • Year Built 1995
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • Extra towels/bedding in room
    • Iron/ironing board
    • Rollaway/extra beds available
    • Sofa bed
    • See more room details
      • Air conditioning
      • Bathtub or shower
      • Cable TV service
      • CD player
      • City view
      • Climate control
      • Coffee/tea maker
      • Complimentary newspaper
      • Connecting / adjoining rooms available
      • Daily housekeeping
      • Deep soaking bathtub
      • Dial-up Internet access (complimentary)
      • DVD player
      • ESPN
      • Extra towels/bedding
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • Free wired high-speed Internet
      • Hair dryer
      • HBO
      • Jetted bathtub
      • Microwave
      • MP3 docking station
      • Pay movies
      • Phone
      • Private bathroom
      • Private spa tub
      • Refrigerator
      • Separate sitting area
      • Sofa bed size double
      • Voice mail
      • Wake-up calls
    • Services
    • Coffee/tea in lobby
    • Complimentary newspapers in lobby
    • Express check-out
    • Free breakfast
    • Free parking
    • Health club
    • Laundry facilities
    • Safe-deposit box at front desk
    • Self parking
    • Use of nearby fitness center (complimentary)
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features

    This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.

    Dining

    A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

    Recreation

    Recreational amenities at the hotel include an indoor pool and a health club.

    The recreational activities listed below are available either on site or nearby; fees may apply.


    • Aerobics nearby
    • Beach volleyball nearby
    • Boating nearby
    • Boat launch nearby
    • Bowling alley nearby
    • Dock nearby
    • Fishing nearby
    • Golf - driving range nearby
    • Golfing nearby
    • Golf lessons available nearby
    • Golf - miniature nearby
    • Hiking/biking trails nearby
    • Motor boating nearby
    • Personal motorized watercraft nearby
    • Playground nearby
    • Rowboats nearby
    • Rowing or canoeing nearby
    • Swimming nearby
    • Water skiing nearby

    Notification and fees

    Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:


    • A 6 percent city/local tax will be charged

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    All hotels in Springfield, Illinois, United States
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    39.768453, -89.606273
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    Area map

    A short guide to Springfield

    The capital of Illinois and home of Abraham Lincoln prior to his presidency in 1861, Springfield offers attractions associated with Lincoln, including the Lincoln Home National Historic Site and Lincoln Depot. The Old State Capitol witnessed Lincoln's a house divided speech and Barack Obama's presidential candidacy announcement. Nearby Lake Springfield attracts visitors to its 57-mile shoreline.

    see all hotels in Springfield

    Nearby Activities & Points of Interest

    1.0 - 3.0 mi

    • University of Illinois at Springfield - 2.8 miles
    • Lincoln Depot - 2.9 miles
    • Lincoln Home Visitor Centre - 3.0 miles
    • Dana-Thomas House - 3.0 miles

    3.0+ mi

    • Prairie Capitol Convention Center - 3.0 miles
    • Henson Robinson Zoo - 3.1 miles
    • Springfield - 3.1 miles
    • Old State Capitol - 3.2 miles
    • Abraham Lincoln Presidential Library and Museum - 3.2 miles
    • Illinois State Museum - 3.3 miles
    • Springfield Abraham Lincoln Capital Airport (SPI) - 6.3 miles
    • Jacksonville Municipal Airport (IJX) - 33 miles
    • Decatur Airport (DEC) - 39 miles
    All hotels in Springfield, Illinois, United States
    Reviews
    • All (43)
    • Business (4)
    • Romance (1)
    • Family (8)
    • Friends (1)
    • Other (29)
    4.4 / 5
    Excellent

    Score breakdown (from 43 reviews)

    • 5.0
      (27)
    • 4.0
      (10)
    • 3.0
      (4)
    • 2.0
      (1)
    • 1.0
      (1)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.5
    • Comfort
      4.5
    • Condition
      4.2

    Reviews: Overall

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Perfect location for seeing the historical sites"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    The staff was very friendly and the pool was wonderful for the kids. We were very close to the Lincoln Museum and all the other historical sites in the area. The continental breakfast was amazing.
    Genuine Hotels.com guest review
    2 night family trip in May 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    MATTHEW
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Only complaint was the iron did not work very well.
    Genuine Hotels.com guest review
    1 night business trip in Mar 2013
    Kerry
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Amazing in suite hot tub!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    Overall it was a great stay!
    Genuine Hotels.com guest review
    1 night romance trip in Mar 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Mar 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Mar 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    1.0 / 5
    Poor
    "Not great"

    • Cleanliness
      2.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      1.0
    The hotel itself is in desperate need of updating. The carpet in our room had tons of stains. The air unit would kick on and make the whole room smell musty and mildewy. The highway noise was terrible, even with a white noise machine we could still easily hear the passing Semi trucks. Bathroom was clean though. We were disappointed that we were not […] informed ahead of time that the hotel pool was going to be closed until April. So we chose a hotel with a pool for a reason and then didn't get to use it at all and no hot tub either. Hotel service was pretty good, though, and it's not their fault that the hotel is in poor shape. Corporate needs to pay more attention to this location! Read more
    Genuine Hotels.com guest review
    2 night business trip in Mar 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "relaxing!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The whirlpool tub was amazing!!!!
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    My room was great and within a perfect location for dinning in, carry out and delivering meals. I enjoyed the room and hotel amenities. Service was wonderful!
    Genuine Hotels.com guest review
    Other trip
    Feb 18, 2013
    Queen
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Excellent Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Hotel was clean, the room had a nice layout, the staff were very friendly, and the breakfast was excellent. In addition, there are several nice places to eat very close by the hotel. Overall an excellent experience.
    Genuine Hotels.com guest review
    1 night trip in Feb 2013
    Todd
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night family trip in Dec 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Very good value especially for families"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    I spent two nights with my family in this hotel. It was clean and tidy. We didn't have any problems during our stay, and we were happy. Good breakfast, nice rooms including microwave, and small fridge. I especially appreciated the sofa bed which helped accommodate us all as a family in one room. I definitely recommend this hotel to anyone, but in particular […] to families, and would stay in it again. Read more
    Genuine Expedia guest review
    Other trip
    Dec 5, 2012
    Fadi
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Nice hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We had two rooms for a family trip to Springfield and they met our expectations.
    Genuine Hotels.com guest review
    1 night trip in Dec 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "7 restaurants just outside the hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This wasn't a big thing but when I went to check out the girl working the desk was outside SMOKING!
    Genuine Hotels.com guest review
    1 night business trip in Nov 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Outstanding service!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a fabulous hotel experience! It is easily accessible from the highway, and surrounded by many restaurants. The room was clean, and the staff friendly. I was especially impressed when we ate breakfast in the morning. There were many choices, and the staff kept everything replenished. When I was having trouble finding something, one of them asked […] me if he could help. I saw each employee doing the same thing. This is how service should be! We travel this road frequently, and I will be returning. Read more
    Genuine Expedia guest review
    Other trip
    Nov 19, 2012
    Felicia
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Nov 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Easy Access"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay. Room was nicely arranged with good beds and a Jacuxxi. Many eating choices in close proximity. Also easy to get toLincoln Library & Museum. Staff very nice. Recommended..
    Genuine Hotels.com guest review
    2 night trip in Oct 2012
    Skypilot
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Clean hotel & efficient staff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The Expedia pre-pay worked well, just show ID and you're done. Nice room with king bed. No faults with hotel or staff. We left behind some items and they were retrieved and held for us for pickup the next day. Good experience overall.
    Genuine Expedia guest review
    Other trip
    Oct 29, 2012
    plattehills
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Grandkids loved it"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Suite with two double beds and a hide-a-bed was just right for grandma, grandpa, and three grand kids (6, 10, and 13). Breakfast was great; they loved the waffles.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent
    "easy to find"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    OUr stay was fine but I asked for a smoking room and was booked a nonsmaking room This made it hard on my quest who haad to go outside everytime they wanted to smoke. The pool was great but could of been alittle warmer. Might consider adding a hot tube. Breakfast was good and the hotel was clean.
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    3.0 / 5
    Good

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      3.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night business trip in Sep 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Comfort Inn Suites Springfield IL"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Nice clean hotel convenient to most parts of Springfield. Breakfast was super for a hotel breakfast and the cleanliness of the breakfast area was very good. Check in and check out was a breeze and there was plenty of parking. We definitely will stay here again if we are in Springfield.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    Harlan
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Sep 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    The room was nice, clean. Breakfast was good for the price. We would stay here again and recommend it to others.
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    3.0 / 5
    Good
    "Bathroom smelled sour"

    • Cleanliness
      2.0
    • Service
      4.0
    • Comfort
      2.0
    • Condition
      3.0
    Person at the front desk was great.
    Genuine Hotels.com guest review
    1 night family trip in Sep 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    3.0 / 5
    Good
    "Not that good"

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      3.0
    • Condition
      2.0
    The room was not totally clean when we arrived, there was clothes in the drawer and coffee cup in the fridge of I think people that stayed there previous .
    Genuine Hotels.com guest review
    1 night family trip in Aug 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Excellent Hotel - esp for Families"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Excellent accommodations. Six of us - four kids and two adults - shared the suite. Plenty of room and a huge bathroom. All very tidy. Comfortable beds and like new linens. Nice, clean pool. Breakfast included waffles, scrambled eggs, sausage, cereal, pastries, yogurt, hard-boiled eggs, juices, teas, and coffee. Pretty awesome place.
    Genuine Expedia guest review
    Other trip
    Aug 5, 2012
    Paige
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Good Hotel Experience"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Friendly staff. Clean hotel/room. Breakfast was just average. New building. Good location. Reasonable rates (same or similar to surrounding hotels). I would book here again without hesitation.
    Genuine Expedia guest review
    Other trip
    Aug 4, 2012
    George
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent
    "Good value"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    We were in town with our 9 yr old grandson to see the Lincoln sites. This hotel was a good choice for us. Room was clean and we really liked having several restaurants within easy walking distance.
    Genuine Expedia guest review
    Other trip
    Aug 3, 2012
    Joe
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent
    "Very convenient!"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      3.0
    Not fancy but clean and comfortable. Front desk staff was courteous and friendly. They serve a nice, complimentary breakfast and coffee is always available. The rooms are nicely appointed with a small fridge and micro, as well as a cofeemaker. This hotel is convenient to the freeway as well as the historic downtown Springfield sites. Several restaurants […] are nearby. We would stay there again. Read more
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    Michele
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Great hotel for couples or family."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Desk staff was friendly and helpful. Room was spacious and clean Excellent complimentary breakfast.
    Genuine Expedia guest review
    Other trip
    Aug 1, 2012
    John
    US

    Comfort Suites Springfield - Springfield
    3.0 / 5
    Good
    "Better Choices Next Time"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      2.0
    Arrived and had to wait 30 minutes before checking in. The front desk person was more interested in getting her food and telling the guy in front of me how bad Red Lobster was. There are better places within walking distance. Will not stay here again.
    Genuine Hotels.com guest review
    2 night trip in Jul 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    2.0 / 5
    Fair
    "TRULY disappointed"

    • Cleanliness
      2.0
    • Service
      2.0
    • Comfort
      3.0
    • Condition
      2.0
    Stayed here 7/14. Called an hour before arrival, to Jason,he said no problem getting 3rd flr.Get there hour later at 2:00 and he says he can't give me the third floor because they have TWO Little League BB teams staying there, so gave me first. I doubt they booked in the last hour or so since the last I spoke with him.Room was okay, but MOLD in bathtub. […] People on LAWN CHAIRS facing into our room outside! Bizzarre! WORST part began when we went to the pool. The little league was in there & it is not a big pool. About 15 of them. Knocking into us as well as 1 and 2 year old kids with other families, screaming, wrestling, they took out their league ball and started to WHIP it at each other. This ball was SO close to hitting so many young kids in this pool and the ONE parent that was sitting there did NOTHING. So many parents got up to leave with their kids.My oldest said he wanted to leave, so I went to complain to the lady at the desk about this (short hair and glasses).Kept nodding and said she'd go talk to them and clearly looked frustrated like, "not again."Didn't apologize. Hubby came back into the room said she did come and talk to them but after she left, NOTHING changed except they put league ball down, for time being anyway.Continued to crash into people/young children. Hotel needs to have some rules for big parties.Pool cloudy & DIRTY. Hotel should have apologized for us not being able to enjoy pool & given a credit. They knew the pool was for us.Not acceptable. Read more
    Genuine Hotels.com guest review
    1 night trip in Jul 2012
    Maria
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "so comfortable!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We checked in at midnite after traveling with three kids all day. The room was awesome, the beds were just right and the breakfast the next morning really started us off on a high note. Thank you!
    Genuine Hotels.com guest review
    Response by Comfort Suites Springfield Thank you for taking the time to complete a hotels.com review regarding your recent stay at our hotel. Your feedback is very important to us and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
    1 night trip in Jul 2012
    Mitch
    US

    Comfort Suites Springfield - Springfield
    4.0 / 5
    Excellent
    "Staff aloof when asked to deal with smelly room"

    • Cleanliness
      3.0
    • Service
      3.0
    • Comfort
      4.0
    • Condition
      5.0
    My only complaint about our stay was the "smell" of the room and the staff's reaction to it. We had a double/pull out sofa on the first floor only a few rooms down from the front desk which had a musty, smokey smell to it. The smell hit you when you first walked in. I returned to the front desk and ask Bianca (who checked us in) if they had anything […] we could do about it (ie: freshener, dissenfectant) and she handed me a can which was labeled a "cleaner for artificial flowers and plants". When I questioned whether she gave me the wrong can she said "no, it does the same thing". Spraying this "cleaner", which I did myself, dulled the smell a little. In a hotel which I would rate the staff/service a 5 this front desk person would have been a little more engaged with the problem and since there were others at the front desk (she wouldn't be leaving it unattended) she would have returned to the room with me and sprayed/dealt with the problem personally. Read more
    Genuine Expedia guest review
    Other trip
    Jul 3, 2012
    C.
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "delightful stuff"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night family trip in Jun 2012
    Dj
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Awesome hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I really enjoyed staying at this hotel. The location is great, it is next to so many great restaurants. The staff was very friendly and the hotel was clean and nice. Also the continental breakfast was delicious!
    Genuine Expedia guest review
    Response by Comfort Suites Springfield On behalf of the staff and myself, we would like to thank you for your comments. We are pleased that you enjoyed your stay and looking forward to taking care of you again in the near future.
    Other trip
    May 28, 2012
    Krista
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Great place to stay in Springfield"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great hotel is in an excellent location.There is many restaurants and bar & grills within walking distance. I arrived to the hotel early because of my flight and I was pleasantly surprised to be checked in earlier than the typical 3:00 PM check-in. The room was clean and truly was a suite with a sleeper sofa and a nice office desk for my computer. The […] breakfast had everything and was enjoyable. There was also a nice indoor swimming pool and exercise room. I will stay here again when visiting Springfield. Read more
    Genuine Expedia guest review
    Other trip
    Apr 17, 2012
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We stay at this Comfort Suites every time we go to Springfield IL. The rooms are always clean, the staff is friendly and helpful, and the morning breakfast is a very nice addition. The prices are the best in town and there are several good places to eat within walking distance. Best bang for your buck!
    Genuine Hotels.com guest review
    2 night trip in Oct 2011
    A Traveller
    US

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "Very comfortable"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Good location, 10 minutes from all the sights. Lots of restaurants within walking distance, Outback, Red Lobster, Ihop, so great for families.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2010
    A Traveller
    US

    The following English reviews were posted by Hotels.com guests from other countries

    Comfort Suites Springfield - Springfield
    5.0 / 5
    Outstanding
    "great convenient spot"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    3 night trip in Jul 2012
    Joss
    CA

    Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews

    All hotels in Springfield, Illinois, United States
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