"Room not available"
I requested a specific type of room and was told that you're of room was not available. I will not be using this hotel again.Genuine Hotels.com guest review
"Could've been better"
Our room wasn't ready when we arrived at almost 7 pm. Checkin is 3:00.There was a homeless lady loitering in the front all day. The bathroom had no lock. I would never stay there again.Genuine Hotels.com guest review
"A Real Mistake"
Having trouble to find an afordabel room in the San Jose area, to make a quick trip to the area for a Memorial Service, I found a room available at motel - was thinking this was another property. Still, with it within a block A Santa Clara University, I thought it would not be too bad. surprise. Dirty from when we drove up, and only got worse as we […] entered our dark dingy room with smike coming under the door from those standing outsiade our room at the ashtray. I did ask the hotel to please move the ashtray to the back of the building, which they had done by the time we returned that evening. But there were still people standing there smoking without the recepticle. One of the mattresses was in very poor condition, also. The staff did move us the next day which made the room marginal. I just wonder how many parents from Santa Clara Univerity have been "fooled" by this place. Could be cleaned up with a little effort! Read moreGenuine Expedia guest review
"Not best place to stay"
the first day I checked in, I was giving a dirty room. The pillows were dirty and the bed was not even made up. The wifi did not work in the room I needed to stand outside of the room just to get reception. On my second day house keeping came to the room and only give me one towel. I believe the owners write their own good reviews. I would not recommend […] this motel to anyone. Read moreGenuine Hotels.com guest review
We paid $160 for a tiny roomGenuine Hotels.com guest review
Poor sevics TVA did not work over all poor will never stay there or book for my employesGenuine Hotels.com guest review
"Wrong choice for San Jose"
we looked at many of the reviews online that review this hotel a 4? These were highly inaccurate. To begin with we had to wait for 10 minutes just to get the front desk clerk (possibly out of bed) to unlock the door so we could check in. then when we got to the room it looked as though it was from the 70's the drapes look dingy as if they had not been […] cleaned in months or maybe even years.there was a chair in there that had stains all over it and it looked like it had not been cleaned in over a year also. The bathroom and the sink that were available were probably the cleanest and they were sub par at best. all of this and then we must mention the quarter to half inch crack in the door frame even when deadbolted. The draft and the non-working heater made for a cool night as we tried to stay warm in the uncomfortable environment. Worst $100 we have spent for a night! Read moreGenuine Expedia guest review
"limerita in the shower"
The hotel is really outdated. Beds are uncomfortable. Will not go back. Wish I could add pictures of the squished can holding up the shower curtain rod because it was too short. I do give them a few points for creativity.Genuine Hotels.com guest review
The mattress was poor, the pillows were terrible, the carpet looked like it hadn't been vacuumed for weeks and I am not sure the sheets were washed after the last person before me used the room.Genuine Hotels.com guest review
"Expensive, but not bad"
Yes its expensive, but the people are friendly enough and the rooms are clean. Its not modern at all but it works.Genuine Hotels.com guest review
"Not nice for the money paid"
The hotel appearance wasn't good. No elevators to the second floor. Had to carry the luggage. No refrigerator, coffee maker and the hotel looked like a country side torn house. No saop was kept in the shower room. The rooms wee painted to look clean but it wasn't good. Overall I wasn't happy for the money I paid to stay.Genuine Expedia guest review
"serviceable, but you get what you pay for"
Its just a basic cheap motel. I wouldn't have stayed here, except nothing else on the peninsula was available for less than three times the price per night. That said, it was a really basic hotel, but it provided the basic needs and included free wifi. I wouldn't choose to stay here first, and I wouldn't plan an anniversary night here, but if you just […] need a bed with clean sheets and a shower cheap, it works. Read moreGenuine Hotels.com guest review
"what a dump!"
I cannot believe I was charged $170 a night for 2 nights. The outside has not been updated since the 60's. The area is unsafe to walk at night. The first room I was shown had a bed that I think was there since the hotel was opened. The 2nd room had a newer king size bed but I think it had bugs since I have several bites. There is no hair dryer. I was […] grateful that the owner let me use his wife's dryer. The owner and his family live at the hotel!!. The final event was that the dumpster was emptyed at 2AM the last night I was there. I think I would have been better at Motel 6! Read moreGenuine Expedia guest review
A small independent hotel. Nothing fancy at all. The sort of place I don't mind staying in when I travel and I just need a place to sleep for the night. But I don't expect to pay $150/night for this sort of room, even in the middle of Silicon Valley. The fact that it was moderately convenient and closer to my destination than any other place I could […] find made it acceptable. But I will work harder to find a different place when I have to come back and stay for another week. Read moreGenuine Expedia guest review
"dated and old"
One of the worst places I have ever stayed especially for $160 a nightGenuine Hotels.com guest review
"Try not to stay here"
Wow, where do I start? I was on a work trip in San Jose and any reasonably priced hotel in the area was booked so I was practically forced to stay at Valley Inn. Needless to say, there were many reasons why this hotel was not full. When I first checked out the room I noticed that it smelled musky and that it was pretty dark. Upon second a pass though […] I saw that the mirror was cracked, the carpet was REALLY dirty, and there was no iron/ironing board! The only pluses were the DirectTV channels and the bed being clean. I highly recommend avoiding staying at this hotel - I would not stay here again, I wouldn't wish it upon my worst enemy. Read moreGenuine Hotels.com guest review
When everything else is booked, there is the Valley Inn. It is truly worn down, with a green carpet with long "hair" in my room dating back to the 70s. Well, maybe not that old, but it, along with everything else, gives you that feeling. The tub with the top plastic coat that is peeling off/cracking, the tube TV and the accumulated dirt on the control, […] a bedside lamps with a broken bulb, etc. And little noisy (particularly the room next to the street.) At the same time, the attendant was quite nice and parking was convenient. So, if you are on a budget and it is cheap, then it's called a "value" choice. If you stay there for $130 because everything else is booked, well, that's when you get to experience first hand the laws of supply and demand ;-) Read moreGenuine Hotels.com guest review
"No frills, but clean"
I had to make a last-minute trip to San Jose and everyplace was booked so I took a chance on this motel (yes, not a hotel). Bottom line: if you need a room for only a night or two and don't care about frills, this place is fine. It was clean and the staff was friendly. It did seem from Google Maps street view to be in a slightly seedy area, and that […] wasn't really the case (I guess depends on your definition) but there was a bus stop right at the parking lot entrance and there were several day-laborer-type workmen staying there... nothing wrong with either and it wasn't an issue for me. Parking lot was small and spaces were tiny and it was hard to turn left into the lot from the street it's on. However, it is very convenient to I-880, the airport and the trendy Santana Row is short drive away where I had dinner. As far as the room itself, no HDTV, iron or ironing board, hair dryer or even a box of Kleenex! There was soap and two small packets of shampoo (no little bottle of conditioner or lotion) for the shower (no tub). Again, no frills or extras but it was clean (besides a few scuff marks on the wall near the door) and the Wi-Fi worked great. They even have real-life metal room keys! After booking on Expedia at $170 for the night, I went to the hotel's own web site and they were advertising rooms for $89 as their "average daily rate"... not sure what that was all about and felt like I overpaid when I saw that... I guess no other vacancy anywhere else drives the price up. Read moreGenuine Expedia guest review
It was filthy, overpriced, scary, and uncomfortable.Genuine Expedia guest review
"Decent room near university."
Room was comfortable and clean. The location was convenient though noisy. Part of the shower broke and I forgot to inform the staff, yet when I returned late at night I found it fixed and the room had been cleaned. Overall it was a comfortable stay at a reasonable rate.Genuine Expedia guest review
I was not thoroughly impressed with the condition of the hotel. It is older and could definitely use some remodeling. I did not feel like the room was very clean. However, you get what you pay for and hotel is reasonably priced.Genuine Expedia guest review
Whole hotel needs remodeling and management needs training in how to bring customers back!!Genuine Expedia guest review
I had to travel to San Jose for work at the last minute and stay for a week, so my wife looked and this was all she could find. She said it had good reviews , and... well she booked it. OMG.... the room was dirty and the furniture was VERY dated and there was what appeared to be dried blood on the desk. I complained and was given a cleaner room with […] out the Bio-hazarred . The walls were anything but clan and the bathroom smelled moldy.. Never again.... I'll drive from across the bay before i stay there again. Do your self a favor, Stay somewhere else Read moreGenuine Expedia guest review
"One bedroom/2 nights"
I had to be moved As soon as I arrive. I was placed in smoke odor room downstairs and in a not secure area for female by herself. I was then place upstairs over the main office that faced the busy street. The biggest problem with the room was the black mold around the tub caulking. The only good thing about the place is the location was close to Santa […] Clara university where I needed to be. Read moreGenuine Hotels.com guest review
"Location is Convenient"
The front reception area, staircase to second floor, ground and hallways were not clean or power washed. The carpet in the room was stained and not steamed cleaned. The walls had stains and need new paint. The curtains were falling off the railing. The bedspread was dirty and stained. The furniture was old, chipped and not wiped clean. TV was old and […] could not adjust light on the screen. Next door guests were loud and kept their door open and were drinking, almost having a party. The hotel did make the bed, the bed sheets were clean and provided clean towels every morning. Hotel manager was very helpful and courteous. My daughter and I felt safe and our car was parked in front and we had no other issues. I would not stay at that hotel again or recommend it to anyone. Read moreGenuine Expedia guest review
Horriale hotel experiance I shown breakfast include but they said to me "no breakfast here!"Genuine Expedia guest review
I chose this hotel due to the location and since I didn't want to stay at an under $100 hotel I expected it to be decent. I was 100 percent wrong. The carpet wa sticky, bathroom was covered with mold, burnt out lights, dusty, etc. I would not suggest this hotel to anyone. Not worth the money at all.Genuine Hotels.com guest review
"Nothing any sanitary goods in the room"
I felt very poor when I stayed.Genuine Hotels.com guest review
Older motel, outdated, but room was clean and staff was friendly at check in. No bells or whistles here, but a decent place to sleep and showerGenuine Hotels.com guest review
"Very curteous staff"
The owner of the hotel was very friendly and helpful. I had left my Iphone charger there and realised that evening. I called and sure enough he had found it and left it at reception for me to pick up the next day. Would stay there againGenuine Hotels.com guest review
"What a dump"
What a dump. The air conditioner didn't work and it was in the mid 80s in my room all nght. Only an iron st the front desk and no ironing board on the premises. My"no smoking" room reeked of smoke. Also no breakfast at all which is ridiculous for what I paid. All bedding circa early 70s.Genuine Hotels.com guest review
"Excellent customer service"
At first I wasn't quite sure about the accomodations, but the customer service more than made up for it. The hotel manager came out to my room at 6am to give a hair dryer, and let me keep my things in their lobby after check out so I didn't have to carry them around all day.Genuine Hotels.com guest review
"Worst bed I've "slept" on"
The bed was AWFUL. Very uncomfortable, I could feel the springs in my back. I know it's a motel, but it was shabby. There was no luggage rack/stand, and the microwave and fridge were stacked on top of each other right next to the sink.Genuine Expedia guest review
"location, location, location"
Very close to University, just across the street. Old hotel, very clean, just had problems with hot water in shower. Otherwise satisfied.Genuine Hotels.com guest review
"Great rate...excellent location."
The people who run the Valley Inn are so very friendly and accommodating. We stayed there last weekend and any time we needed anything they were more than helpful. The rates are very good and the location close to Santa Clara University makes it very convenient for us. I would definitely stay there again.Genuine Hotels.com guest review
dirty, moldy. Upgraded to Motel 6 the next night!Genuine Hotels.com guest review
"Noisy and unclean"
Being waked up at midnight because of the loud talking outside. Utilities were noisy.Genuine Expedia guest review
"Old but clean"
For this kind of money I could live with the cracked - but clean - bathtub and the old furniture. The only thing that even the cheap price does not excuse is the reek of cigarette smoke in the room - and they do make the distinction when booking. Overall a convenient,cheap one-night stop close to CalTrain.Genuine Expedia guest review
The owner of the Valley Inn is very friendly and he made our stay very enjoyable. A great breakfast and lunch restaurant just up the street. We would stay there again if we're ever in San Jose again.Genuine Hotels.com guest review
시도하지 마세요 하필 산호세에 다른 모든호텔들이 매진이여서 어이없는가격에 선택권이 없이 머물수밖에 없었는데요.(세금포함 20만원정도) 제가 도착하자 마자 본 광경은 놀랍게도 옆방의 아주머니께서 방안에서 쥐를 쫓아내는 모습이였습니다. 와이파이는 비밀번호가 설정되어있으나 제가 머물렀던 모든 숙소를 통틀어 가장 형편없는 수준으로 연결이 거의 되지 않았습니다. 음식배달 안내책자는 끈적하여서 손을대기도 싫었고요. 객실의 히터는 고장이 나 있었습니다만 멀쩡한 상태여도 위생문제상 사용하지 않았을것이고, 침대와 이불은 찜찜하여서 샤워타올을 두개 나란히 깔고 겉옷을 덮고 잠을 청하였습니다. 산호세 지역에 머무실 예정이라면 숙소 예약은 […] 미리미리 서두르시길 바랍니다. 다른 지역과 달리 성수기에 모든 숙박업소가 매진되는 일이 있습니다. Read moreGenuine Hotels.com guest review
El Hotel, se encuentra en malas condiciones, las habitaciones huelen a humo y la limpieza es pesima.Genuine Hotels.com guest review
"The above 4,5stars try contacting 1 star"
07/09/14 Kurt K
Have 2 B kidding me mold in bathroom no actual sheets without a burn hole from a cigarette and the bed says 2001 I havr pictures. blew up an air mattress to the last 6 months thatcompany paid 4.was asked to scare homeless away because management was to afraid
"Nice little spot"
06/08/14 rockbuster13 Weeki Wachee, Florida
Nice little spot for extended stay. Right near the college and short walk to stores and restaurants. Tucked away in a nice little neighborhood and the people and staff are friendly. Short drive to the bay or Santa Cruz Boardwalk.
04/27/14 rich126 Covington, Louisiana
Hotel is a great stay! Rooms are quiet and clean, hotel is centrally located within walking distance to the Santa Clara University area. The hotel staff is very accommodating and professional. Hotel does not have a restaurant or swimming pool, but the staff has hot coffee ready every morning and Bill's cafe is right next door which is probably the best breakfast you'll find anywhere...
"ok, for local motel"
02/25/14 Praneel S Sunnyvale, California
I spent one night, because there were no rooms in town. Average motel. Service was good. It's near Santa Clara University and down town San Jose. Looking on positive side, I tried sandwich from Ike's near the hotel and it was good.
08/06/13 George B Murrieta, California
Customer service was beyond non existent & the "Owner"/"Manager"/"Everything" as he called himself on the phone was an idiot at best. Called to get a credit card authorization form faxed to me (an easy thing to do that takes less than 5 minutes) to pay for my incidentals ahead of time, and this "gentleman" REFUSED to send it to me because I ordered the room from Hotels.com. I do not recommend this hotel to anyone. Spend your money where it will be appreciated as the Valley Inn as no need to care for its customers.
"Dirty and old"
05/27/13 Lee V San Jose
I have to say that if there were laws about truth in advertising these people would be in jail. On the website they said they have a coffee maker, ironing board and iron, hair dryer, and an on site restaurant. None of these are true. The only coffee maker is in the little tiny reception area and when I checked out at 6:50am there was none. The owner said he would have coffee at 7am. A lot of good that would do as I was leaving. The room was shabby and dirty. The only somewhat new items were the granite bath counters and tile floor in the tub/commode area. There was a dead bug smashed on the wall above the towel rack in the tub/commode room. Black mold was on the ceiling and the window sill was also black and filthy. The tissue dispenser was blocked by the frig and microwave that sits on the bathroom counter, and it was empty. The rack for hanging clothes is old and rusty None of the furniture matched and was something that would have been left behind by Goodwill. The bed was hard and not very comfortable. Dust and dirt is in every corner and along the baseboards. For the money spent on this place it is not worth it. Stay somewhere else where they tell the truth in advertising the place. Horrible is not enough to describe the place.
"The worst hotel EVER!!"
12/02/12 malcom r San Jose, California
I would not recomend this cheap hotel to anybody!!! keep looking around..rooms are dated,burn marks on bedding,very dirty dusty bathroom,dirty white towels,broken down furniture.... overall a bad hotel to go!! dont waist your money here..i rate this hotel a big fat f..
"Very nice and clean,"
This is the place you want to stay!!! Safe quite and conveinyent to the highway, Amtrak, And all my shopping needs. The rooms have shower hot tub combination. Dish T. V. And on the Main metro route. I will stay at Valley Inn,Whenever I'm in San Jose Calif. The price is fair. The management very helpful. This summer my travels took me from Daytona beach Florida to San Jose California and the Valley Inn was the most acomidateing.
"thank you for taking care of us."
08/08/12 Scott J Sunnyvale, California, United States
Service is excellent and the manager is anxious to please. He made me a pot of coffee at 6:30pm without even being asked. rooms are clean and well appointed with a fridge and microwave and sooo many cable channels. Air conditioning works well and is very quiet. We were able to bring our dog without any extra charge as well. We are very happy with our accomodations and I can`t imagine why anyone would have anything to complain about. I would definitely recommend Valley Inn to anyone looking for a clean, inexpensive hotel room.
"Stayed Here Twice; Will Stay Again"
07/24/12 BEALISA S Salem, Oregon
The Valley Inn may not be the Marriott or the Hilton in appearance but it has been exactly what I've wanted for my solo travel stays in San Jose on two occasions (and I am planning another stay here in September). The mattresses in both rooms on both stays were excellent, not too hard, not too soft, and seemed new. There was a microwave and a refrigerator in the rooms on both occasions. It's important to me that I be able to open the windows, which one can here to let in the fresh air. I found the management to be helpful and approachable. I loved the privacy and felt safe (I'm a single woman traveling alone). One can hear the traffic on the Alameda but the walls are sturdy and it's not disturbing. I've never slept so well in a motel! The Valley Inn reminds me of my childhood trips with my parents and it retains some of that old fashioned roughness. Don't expect amenities and the fancy stuff. But for those who just want a comfortable, quiet, safe and private place to stay, I totally recommend it!
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