"Would never stay here again even if THEY paid ME."
Rooms were adequate. Hotel does not have it's own parking lot and you are forced to utilize a hotel valet service across the street. I went shopping at the outlet mall Sunday afternoon with my girlfriend before checking into the hotel in the evening. The clothing we bought at the outlets was winter clothing from Lacoste and some Nike shoes. I left my […] car at the valet Sunday evening, and picked up my car Monday morning after check out. When we dropped the car off both my girlfriend and I decided to leave our shoppimg bags in the car as the bags contained winter clothes that would not be used in South Beach. When I picked up my car Monday morning, I noticed that there were items missing from my bags. I was missing 2 very expensive Lacoste sweaters and my girlfriend's entire bag containing a pair of Nike Shox and Nike t-shirts. When I confronted the manager about this they stated that they do not own the valet company that the hotel uses and there is nothing they can do. This hotel stay was supposed to be the icing on the cake for our Miami stay, and instead the experience soured our entire trip like sour milk. F-, 10 thumbs down, never ever stay here. Read moreGenuine Hotels.com guest review
"The ashtray room!!"
The room smell really really really bad!! The mattress bed it was a joke I rather sleep at the floor!! They check out is at 12pm I don't have any problem with that but it looks like the cleaning lady got really upset because she cannot open my door at 10 AM I really don't understand if the checkout is at 12 why the cleaning lady wants to kick you out […] at 10am. for the money that I pay for these hotel I will never recommend anybody to go!!! you can get better quality for the same price somewhere else Read moreGenuine Hotels.com guest review
"No frills. Could use a frill or two..."
Rooms are very, very basic. Actually smelled a little moldy. Had to ask the hotel three times to replace the battery in the smoke detector because it beeped all night long. Shower head barely stands 6'. Decent location, that's what you're paying for...I think.Genuine Hotels.com guest review
"Nice hotel close to the beach"
We had a very pleasant stay at the Kent Hotel. You get what you pay for. The rooms were clean and the hotel staff was very nice however it def. will not be the most extravagant hotel you ever stayed in. Ideal location. Perfect hotel for a young group of friends who want to be in the middle of all the action but do not want to spend a crazy amount of […] money. Read moreGenuine Expedia guest review
"Great for the price"
no major complaints. the only thing is that when we got there, we had to wait a couple of hours for clean wash rags. Other than that, every thing was great, staff was friendly and helpful, room was clean and comfy, they even have a bar to relax in just outside the hotel. Would definitely stay here again. perfect if you want the South beach experience […] while on a budget. Read moreGenuine Hotels.com guest review
"Close to the beach"
They made us check out of our room on Saturday because they could not find where we made a change to stay an extra day. But when I was able to find my reservation in my iPad they searched and found it. It was really an inconvenience because they said they had reserved our room to somebody else. Finally we were able to return to our room after an ho […] ur. Read moreGenuine Hotels.com guest review
"Nice hotel if on a budget"
The hotel is in a great location!! It's one block from the beach,it's around the corner from most of the hottest clubs and also it's close to all the retail stores for instance the Dash Store:)!! Other then not having a pool in the hotel it's a pretty standard hotel. Like most of the reviews say, you get what you pay for. Something I also must add is […] the hotel's restaurant had good food for reasonable prices. Overall I would come back and stay at this hotel if I'm on a strick budget! Read moreGenuine Expedia guest review
"Noisy, shower is just warm"
We picked this hotel for its location and the overall rating on hotels.com. Though we just need a room to sleep for 4 hours before catching early morning flight, we wanted to have a good rest. We made a bad, bad choice, it turns out. The wall is paper thin, we can hear every sentence by our neighbor if we turn off the crazy-loud AC. Even if you turn […] the switch to the hottest possible position, it is still just warm like 70 degrees so no shower!!! I have no idea if its just our room or all the rooms is just as bad as it is the only room they have left, but please at least call them to ask about the room condition before you book this hotel. Read moreGenuine Hotels.com guest review
For an overnight stay it was fine. It was a good deal.Genuine Hotels.com guest review
The hotel was located exactly where you want to be for all the action South Beach has to offer whether it's the beach, nightlife or the great food selections right on ocean drive. Hotel staff was great and accommodating. And the rooms are nice and big. We will definitely be coming back to this hotel next time we visit Miami!Genuine Expedia guest review
Thi was a great stay. Convenient, very nice staff, good price, small room that was well designed and very clean.Genuine Hotels.com guest review
"OK European like hotel."
Staff were friendly. Room was adequate for the price. Bar area was good (outside). Good location for convention center and South Beach access.Genuine Hotels.com guest review
"Horrible for $210/ night"
Didn't look at all like the pictures! Could hear everything through the walls. Not clean.Genuine Expedia guest review
"I was lied to by staff."
The hotel was typical for a South Beach hotel. Pretty run down. Bed was uncomfortable and the springs in the mattress were noisy. My room was not cleaned after the first night of my stay. I mentioned this to the young man at the desk that evening. He asked me if I had requested service. I told him no, that I didn't realize I needed to request that my […] room be cleaned. He told me yes you do, otherwise anyone could come into my room without my permission and steal my things. I told him my colleague's room was cleaned. He asked if he had requested service and I replied that I didn't know, but would find out. I asked two of my co-workers later that evening if they had requested their room be cleaned. They had already stayed two nights and both rooms were cleaned without requesting service. The next morning I spoke with the daytime clerk and he told me that no, you do not have to request service. Rooms are just cleaned like at any hotel. It wasn't as if I asked the night guy to go clean my room. An offer for a fresh towel would have been enough. Instead I was lied to, which I didn't appreciate. Read moreGenuine Hotels.com guest review
"Great location. Staff helpful. Hotel a bit tired."
Very near South Beach but also a block away from the noise. Teenagers loved the location. Hotel and room clean, just a bit tired. Staff helpful. We would stay there again.Genuine Hotels.com guest review
"One night, pre-Ragnar"
It's a decent hotel in a great location. The valet service took 40 minutes to return our car, longer than the 20 minutes they promised. Bring earplugs -- you will hear loud music during the night. More details: I booked through Expedia for 2 rooms, but I wasn't sure of the bed size (2 doubles or a queen) and we had folks sharing beds. I called a few […] days after booking through Expedia to confirm that I had paid for 2 double bed rooms. The hotel confirmed that I did. When we arrived and I checked in, I learned that they only had one room under my name. It wasn't until I showed the guy at the front desk my receipt from Expedia with two rooms that he went to the back to talk to his manager. After a short wait (5-10 minutes), they were able to find two rooms for us. The rooms were adequate, the shower was clean, and there was a mini fridge in the room. I also found the bed comfortable. Read moreGenuine Expedia guest review
"The only thing good about this hotel is location."
Center of South Beach, walking distance to beach. However, very poor insulation, can hear everything in the neighboring rooms. AC was in very poor condition, very noisy. High price, rating as a 3 star is a sham.Genuine Expedia guest review
"Has attached restaurant - great desk staff"
Good check in - desk clerk kept track of our place in line. We stored bags until the room was ready at 4 pm. Clean refurbished hotel.Genuine Expedia guest review
The Kent hotel is an older hotel, that has been updated. If you are looking for modern hotel , this is not the place for you. The staff was great and friendly. The beds were comfortable. The bathroom is updated. The A/C works, I was luck to have 1 day a rain and it made very muggy. Everything is walking distance I enjoyed The Kent and would stay ag […] ain Read moreGenuine Hotels.com guest review
"Not expensive hotel"
Well, this hotel is very close to beach and to most popular clubs of Ocean drive. You may have breasfast in many cafes nearby. In a room you can find free wifi, TV with DVD-player, fridge, bathroom, wardrobe, air conditioner and safe. If you not plan to spend time in hotel, conditions offered here are quite good.Genuine Expedia guest review
"You get what you pay for...."
Ok room, ok staff, ok everything, convenient, very basic rooms but clean....Genuine Hotels.com guest review
Clean rooms, staff were cool and always helpful. We were on 3rd floor overlooking the strip and noise wasn't bad at all. Elevator is cute but a little bit scary if you're claustrophobic (not a big deal at all). General vibe of the guests was a mixed bag: some partyers, some families. Great location near the beach and shopping/nightlife. And the price […] was right. Overall, very good experience! Thanks, Kent! Read moreGenuine Expedia guest review
Horrible Hotel!! When we got there the front desk guy was shady and very standoff-ish and rude like we were imposing on him. We booked a KING bed room, and when we got there they told us that there were no kings available and they only had doubles, so they put us in this creepy, dirty room with NO light at all and two beds. Then we went dowstairs to […] ask if they had a room with better light and they were booking in these two guys. I litterally stood there while they told these guys that they only had rooms with KING BEDS! Right after they told us the opposite. SO I asked to be switched and they said they couldnt get us a room with more light till the next day. These guys were trying to just be jerks to everybody and were lying to our faces. I didnt say anything though because I was afraid they were gonna mess with our stuff in our room when we were gone if we made them mad..... THATS HOW SHADY THIS PLACE WAS. In the morning and throughout the day the maids were screaming and singing all throughout the halls and woke us up everyday. They never moved us to a brighter room till our last day there despite everything. Bottom Line: Stay at a motel 6 instead cause at least there you get what you pay for and no one will steal your stuff or bully you. One good thing was that the hotel had a perfect location to everything... but not worth the money.. oh and the room was filthy and the walls had holes in them and our bathroom door wouldnt open all the way cause it hit the toilet. Read moreGenuine Expedia guest review
"Just Ok (for the money)"
The Kent has a good location but no frills and just ok cusomer service. I would recomend a front facing corner room. Rooms were clean enogh but lacked atention to datail. There is free wifi and a printer in the loby for boarding passes but no other frills. Ask about any construction in the hotel before selecting as we were rudely awakened one Saturday […] morning by a flooring crew installing new flooring in the room above at 9am. Read moreGenuine Hotels.com guest review
"Good for staying on budget. Location the main plus"
We lived two times in this hotel, the rooms are different for the comfort. Definitely avoid the rooms with doors to another rooms. They are closed but u hear every breath of the neighbours.Genuine Expedia guest review
"Not the worst, but not great."
The room was musty and felt like it was full of dead air. Even when I opened a window it wouldn't go away. When I stepped out into the hallway I instantly felt better, and I'm not a hypochondriac. There is an outdoor bar attached to the building that blares music until 11pm or midnight. It's literally out the window of the room, one flight down. It's […] absurd but apparently that's Miami. The hotel location is good. Don't use their valet service, pay $5 more and use the one directly next to the hotel. The check in clerk even recommended this. Read moreGenuine Expedia guest review
Staff at reception were unprofessional to say the least. I would never return there or recommend it to anyone. Did not seem like a safe or secure place to stay. Seemed like hotel was a hub for illegal activities. Staff was friendly enough just no grasp of social conventions. Hotel itself is nice once you get on the second floor away from the lobby. […] They just need to hire some professional staff and clean up their act. Read moreGenuine Hotels.com guest review
The hotel is great, my only concern was that I requested 2 rooms with dble beds and when I got there they said that booking thru a third party(hotels.com) they "weren't garrantteed" but we were lucky they found two. So it might be able to book direct.Genuine Hotels.com guest review
"Convenient hotel near everything."
Older hotel with no elevator and no outside space. Room was fine, clean and with a comfortable bed. Also had a good shower. Hotel clerks were very helpful regarding directions and recommendations.Genuine Expedia guest review
"Valet service trashed car"
Location good. Right next to gay bar however. Valet service the hotel uses trashed our car and the manager did nothing about it besides send us a TEXT MESSAGE! The valet service screamed at us on the phone blaming us as well. Classy. If you get this hotel it's because of location (especially if you are a gay) and nothing else. Obviously don't use the […] valet because it looked like they run errands and leave trash in it. Read moreGenuine Hotels.com guest review
"A Step Back in Time"
Hotel has been tastefully remodeled but is showing some age on it's new life. Staff was friendly and helpful with suggestions for food. Cafe on corner across street and deli around corner - both excellent moderately priced. Parking is next door with 24 hr attendants - but pricey. No street parking. A great South Beach headquarters for the adventuro […] us. Read moreGenuine Hotels.com guest review
I liked the outdoor bar and seated area next to the hotel. You cannot charge it to your room but they provide a 25% discount on the bill. The ceiling fans and fragrance in the hallways kept away the musty smell you come across in the art deco hotels. Loved the rainfall shower head and the bedroom was quite contemporary and clean. If you wanted a pool […] and hot tub, they do not have it but it is a quick block over to the beach where beach towels are still provided. The valet rate allows free in and outs, but it took 15 minutes standing in the sun to receive our car. It was a great place for a quick getaway if you like to stay out at night rather than a resort. Read moreGenuine Hotels.com guest review
"Excellent location and a good place to stay"
Only one night, but enjoyed it very much.Genuine Hotels.com guest review
"A bit surprised"
Apparently the housekeeping staff is a bit lax.We arrived at our hotel at 11:00PM. Our room had no toilet paper, no towels, no soap..etc.I called down to reception and got a busy signal/ I went down to the lobby... no one was at the desk. Found a door to knock on and someone came out. I was advised to go back to my room and wait for these supplies. […] I couldn't get ready for bed until they came which was almost 20 minutes... Not good. Read moreGenuine Hotels.com guest review
We stayed in The Kent hotel for one night and just needed to spend the night somewhere. The location is perfect for the beach goers, night life and shopping. Unfortunately there was construction going on on the street (i'm sure that wasn't hotel's fault) so it made it a little harder for a first timer in that area to find hotel and find parking. There […] was also construction or room renovating going on on our floor. It got too noisy in the morning. Everything above was bearable but the room itself was run down and needed serious renovation. However the bathroom looked new and modern, complete opposite from the room. Rood had no carpet so every single noise we made inside or was coming from the hallway, was extra loud. The bed was comfortable but it was the liudest bed ever!! It squeeked and made this noise with every single move. I don't stay in hotels much but this one was the least attractive in all ways..except lication!! Read moreGenuine Hotels.com guest review
"Classic old hotel"
Better than expected; great location, (expensive) parking next door - comfortable bed. nice shower.Genuine Expedia guest review
Exactly what we were expecting.Genuine Hotels.com guest review
"Close to beach, but worth it??"
The photos of this hotel online looked great, but that's about all. The rooms did not match the pictures shown, so there must be only a few renovated rooms, while most are very old and cramped. The hotel is close to the beach, and one of the cheaper options on Collins Ave - you get what you pay for. They charged me for "in and out privelege" parking […] multiple times and were not overly friendly at the desk. If you need a cheaper option on Collins for 1 night, it's ok, but I wouldn't stay much longer. Read moreGenuine Expedia guest review
"Good price, good for hotel students."
The price is awesome, and the rooms are comfy. The placement is also very close to the beach and good resturaunts !Genuine Expedia guest review
"Location! Location! Location! And good value."
After coming off cruise ship at 10am, a 4pm check-in time is inconvenient but hotel held our luggage until we could check-in. So we set off on foot & explored the area. Hotel is on Collins Ave near 11th St, just one short block from Ocean Dr. and Lummus Park Beach -GREAT BEACH- perfect location & less than a 5 minute walk!! Also from hotel we were one […] short block in the other direction to Washington Ave with loads of shops & eateries. Kent Hotel is an older hotel; but that's part of the charm. Rooms are small but clean; window a/c kept the room COLD & also provided "white noise" to help us sleep; beds (two double beds) were comfortable enough. Bathroom is tiny but had all the necessities (tub, toilet, & sink) and was well lit. Large closet with a safe for our valuables. Small fridge in the room allowed us to keep some bottles of water handy. There is not one single drawer in the room, however, except for a small drawer in the shelf over the fridge!! We used that drawer for our bathroom stuff ... toothbrushes, toothpaste, hairbrush, comb, hair styling products. We used shelf in the closet for stuff that would normally go in dresser drawer (underwear, swimsuits), hung up everything else. We made it work, didn't suffer at all. While exploring & sight-seeing we went into the Visitor's Center, got some great info. Also found out about Metro Shuttle to Miami Airport. Cab to airport is approx $35, Metro Shuttle is $2.65 per person! Overall, we would stay here again! Read moreGenuine Expedia guest review
"convenient location, good floor for pet"
pros; good location, laminate floor instead of carpet for pet with allergies was great, staff was friendly. cons; the heating/cooling unit fan ran constantly, very tight quarters but served its purpose.Genuine Hotels.com guest review
We got the Kent hotel for a good price. We stayed 2 nights during the week. The location is simply awesome! 3 min walking to the beach and all the restaurants and nightlife. The people were really nice and helpful at the front desk. The room looked pretty decent. We really enjoyed the WIFI and the fridge in the room. The beds were very comfortable. […] But the floor was very sticky and gross. The AC was too close to the bed and very loud and the cold air right next to the bed was not comfortable at all at night. The shower drain was kind of cloged so the water went everywhere in the small bathroom. The cleaning people didn't show up the first day. I would defenitly recommend to stay there if you are just gonna spent a couple of nights there. I would not choose it for a nice and longer family vacation. Read moreGenuine Hotels.com guest review
Hotel was nice room spacious and semi modern, no pool or access, shower very tiny no soap dish low water pressureGenuine Expedia guest review
"Laid back hotel close to the beach"
The room was not clean. The floor was dusty and I had to flush the toilet when I first got into my room. Also, my towels were removed but not replaced. It is definitely a very laid-back staff :)Genuine Expedia guest review
Horror .never againGenuine Hotels.com guest review
"Kent is a no no"
Had to spend 1 one with family and friends. Location is great, but that's the only good thing. "Kent" has no parking (only valet for 20$/night), rooms were shokingly unclean. Looks old and outdated.Genuine Expedia guest review
"Good location, horrible stay"
I'm sure the hotel is decent when not undergoing renovation. I wish we would have been told before. The room was OK for the price but road/sidewalk construction just outside the hotel started at 6:30AM and then at 7:00AM, renovation work in the rooms next door started. I just cannot believe they would still rent that room when they start drilling/hammering […] in the room next door (right next to our bed) so early in the morning. Staff didn't seem to care that much. All we got was a late check out at 1pm instead of 12pm.. Location is good, but there are plenty more hotels around. Read moreGenuine Hotels.com guest review
"Great place! Great price!"
I was in Miami for my Birthday and had a blast. They guys working at the desk were very helpful and friendly. The cleaning staff also did a great job and were really nice. 2 thumbs up!Genuine Hotels.com guest review
These old/redone hotels in SoBe need work. I felt like I was stuck in the 90s and the cheap furniture was just too much to bear. It was JUST OK even for a 1-night stay.Genuine Expedia guest review
"Close to the beach and great price.!"
Overall good experience, for college students this is an ideal place because of it's price and size of the room. The location was absolutely great.Genuine Expedia guest review
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