Comfort Suites Columbus/Hilliard - Hilliard

I will say it was ok value for money. If I did NOT use a free stay it would be down a notch or two. Charlie TMM

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

This hotel had the most comfortable hotel beds I've ever slept in.

Genuine Hotels.com guest review

Room was very nice. Front desk clerks made you feel like you were bothering them. High speed Internet, wasn't high speed. Hot tub was dirty. Location of hotel was great.

Genuine Hotels.com guest review

Our hotel stay was completely average and met my expectations. Had no complaints. Hotel showed normal wear of a hotel but was still in good condition. They gave us enough towels to cover our 2 night stay (always appreciated!!). Room was clean and had plenty of room to walk around without feeling cramped. I would absolutely stay there again. Hotel was […] close to many restaurants in a low traffic area (when we were out anyway). It was a short drive to the convention center and many popular places in Columbus. Read more

Genuine Hotels.com guest review

Overall a good stay. Not the friendliest staff but not rude. Brakfast was not very good but it was free!!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

was only there about 12 hrs everything was real nice

Genuine Hotels.com guest review

Not bad. Location is great for our needs. Bed is comfortable. Room and areas are clean.

Genuine Expedia guest review

The hotel was very nice in every way. It was close to the interstate, but a little removed. Close to eating and shopping. There was a pool and hot tub. It was just an excellent place for a great price!

Genuine Expedia guest review

I would never stay there again. When we checked in the man acted like I was bothering him. The second night there I went to pull the curtains back and there was a used condom behind the curtain. I was so grossed out I couldn't sleep and I couldn't wait to get out.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was not happy with the service or the attitude of the staff. Upon arrival, I waited 10 minutes at the desk before staff appeared, only to be told that I was too early to check in. I was told 'after 3pm,' yet the website said 'anytime after 11am.' Later in the evening, I called the front desk to ask for an extra box of tissues & a disposable razor. […] I was told that they would be at the front desk. (Most places bring items to your room, as part of the service). I went down to the desk, and the items were there, but once again, no staff. Also, one of our keys did not work & the door stuck. I decided not to bother anyone with these issues. The location of the hotel was perfect; close to stores & food places & close to our destination. We did like the room & the bed was very comfortable; we slept well. A little more focus on service could make all the difference here. Read more

Genuine Hotels.com guest review

I was very happy with our stay. I would stay again. One item that bugged my family was breakfast ended before the time stated.

Genuine Hotels.com guest review

It was very nice. Th epool area was extremely humid and could not sit in there though. The people were very nice and accomodating. We would stay again for sure. Breakfast was very satisfying.

Genuine Hotels.com guest review

Restful, comfortable, and delightful.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

staff friendly and helpful food good alot more at the continental breakfast than usual even in higher priced hotels hot tub way too hot pool ok very neat and clean very safe and secure easy in and out convenient to shopping and meals close distane to alot of fun things to do

Genuine Expedia guest review

The outside of the hotel impacted the inside.The service and cleanliness on the inside were top notch. Overnight, sounds from the outside of large objects being moved and dropped disturbed our sleep.

Genuine Hotels.com guest review

On arrival the first thing seen were stains on the comforters. One of the mattresses was tilted down so it felt like your head was down when sleeping. The pool area was hot!!!!!!!!!!!!!!!!!! GM said would be fixed and never was. So hot guests had to open door so that air would come into area. Waffle machine was broke (had granddaughter with me so that […] was something she liked to do for breakfast and was disappointing). Would not stay again!!!!!!!!!!!!!!!!! Read more

Genuine Expedia guest review

Not in downtown but in a convenient location food and big name stores real close. Staff was great pool and hotel very clean. I would stay here again.

Genuine Hotels.com guest review

After selecting this hotel from the leftovers on the Internet I came to understand why it was a leftover. I'd think again about making a reservation here if you are driving 600 miles and expecting to get a room on time or if you wanted a breakfast that was flavorful beyond prision food. If looking forpeace and quiet to sleep also pass this one by! The […] hotel will cater to large groups of teen boys but drop the ball on seasoned travelers. Watch for front desk-isms like "but we tried" or "you don't understand!" - Think Again! Read more

Genuine Hotels.com guest review

1-- floor was dirty, had m&m, peanuts, safty pin, and other dust stuff under the bed skirt. 2.-- dusty 3-- pool had alot of cholrine and made the body/eyes itch. 4-- front door looked like the back door. Average rating.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We went to Columbus while our young children were on spring break. The hotel was in a great spot for what we wanted to do (COSI, zoo). Everything was clean and well maintained. We brought our own food to keep in the fridge so we didn't utilize the breakfast room, but it looked like it had a nice variety. There was one warming container that had sausage […] and eggs. They had also plenty of danishes, cereal, beverages, etc. to go with it. The pool was nice for my small children to splash around and the hot tub was plenty hot. There are several food choices in the area as well as a nearby Kroger for groceries. Very nice stay. Read more

Genuine Hotels.com guest review

Had no problems at our stay. It was a great stay at a great price. No complaints!

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

A very nice place to stay especially when with the family. The room and the bath were very clean and maintained. Beds were very comfortable. The morning breakfast used to be very nice with plenty of options. The pantry was open 24 hrs so the coffe is available anytime. The staff was very friendly and helpful. The Internet speed at the hotel was not […] bad. They had a pool inside the hotel open until midnight. This hotel is located in the close proximity of many fast foods - Tim Hortons, Sub-Way, Burger King, Chipotle...pretty much everything. There was a minor problem though. The toilet flush didn't stop and the water kept running. We complained about it to the front desk and they were very quick in getting it fixed. We stayed at this hotel for 11-nights and it is one of the best hotels we have stayed. I will definetely recommend this hotel. Read more

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Genuine Hotels.com guest review

Have rooms with fold-out couches which is great for families of five. Room was clean - no smells. Very good price for the room. Near many restaurants.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

We stayed here before and really enjoyed it... When we came this time they were doing renovating and had signs everywhere. Room and hotel was very clean... Only problem was I went to bed at 11:30pm and could hear kids running out in the hallway... It lasted for a few minutes than stopped...

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Enjoyed the convenience of this hotels location to family, shops and food.

Genuine Expedia guest review

Hotel was in a convient location for the business I had to conduct the next day and the staff was pleasent. Just wish the desk was a little larger.

Genuine Expedia guest review

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Genuine Hotels.com guest review

Rooms were clean and the bed was comfortable

Genuine Expedia guest review

I would definately stay at this hotel again

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

My family & I have traveled extensively both abroad & in the US & this has been our worst hotel visit yet. We were extremely disappointed with Comfort Suites in Hilliard. Our first impression of the hotel was that it was very dated and dingy. It took over 20 minutes to check in to the hotel even though we had a reservation and the person at the front […] desk was not busy. The pool--the reason that we chose to stay there in the first place for my 3 year old daughter--was dirty and tiny. The towels in our bathroom were covered in long, dark hairs. The hotel was extremely loud at night and the framed art above our beds rattled throughout the night from people slamming doors. My daughter, normally a great sleeper, woke up crying all night from the "scary noises in our hotel." People on the second floor were stomping around all hours of the night. As a result, my husband who had an all day conference, myself--7 months pregnant, and my 3 year old all got virtually no sleep. Upon checking out, I informed the worker at the front desk that our stay was horrible and she curtly said, "Well did you call the front desk to complain?" I told her that I wasn't going to complain at 1:00am with my child trying to sleep in the bed next to me. She wasn't apologetic in the least and merely said that I should have called to complain. We will never stay here again & I will pass on the warning to others. Read more

Genuine Expedia guest review

Have stayed at this Hotel before, very clean and comortble, close to attractions in Columbus. Staff is always willing help anyway they can.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Appeared remodeled or new. Nice neighborhood. Nice place.

Genuine Hotels.com guest review

Even though the room was non-smoking, it smelt like smoke. Also,I saw ants in the room. I was somewhat concerned when I went to check in and the person at the front desk warned me not to leave any valuables in sight.

Genuine Hotels.com guest review

The hotel and the location was perfect only problem was the hallway and elevator was very warm..... But,pool looked nice and rooms were very nice and clean.... I loved the beds... We plan on being back in a couple of weeks and plan on staying here again....

Genuine Hotels.com guest review

This Comfort Suites hotel was right near wedding in Hilliard. We found staff very courteous and helpful..........Thank you.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

The Comfort Suites in Hilliard Ohio was a comfortable hotel and a good value for the price. The staff was friendly and helpful. Some language barriers with the maids as they are all middle-eastern and English is not their first language.

Genuine Hotels.com guest review