Great location. Many restaurant/fast food choicesGenuine Hotels.com guest review
Response by Fairfield Inn Longview Dear Marci, We appreciate you taking the time to let others know about your stay at the Fairfield Inn Longview. I'm so glad that our location near shopping and restaurants was convenient during your stay. We hope to host you again soon. Warm regards, Terry C. General Manager
"Not exactly what I pictured on the web"
The pool was a lot smaller than the pictures (I have stayed at many Fairfield Inns) and could not accommodate a lot of people at one time. The rooms were nice and clean. The bedding was nothing like the pictures either and sheets would not stay on the bed. Breakfast was more than enough. The staff was very friendly all the time. The Marriott cancelled […] my reservations 2 weeks prior and didn't have much choice. I chose this hotel because I have stayed in a lot of Fairfield Inns. This was not my favorite. Read moreGenuine Expedia guest review
The interior of the hotel was fine, as were our two rooms. We have no complaint about that. The breakfast was fine. I appreciated the hot choices at breakfast. The one thing we didn't like was the parking. It was a small parking lot. That is not indicated here in this survey, which I think is interesting.Genuine Hotels.com guest review
"Convenient for our event"
The Hotel was adequate, the breakfast was also adequate,..fairly good selection of choices. Personnel very accommodating. Liked having the pool available for the kids. It was clean and beds were comfortable. Liked having a paper available in the AM. I also liked the coffee bar.Genuine Hotels.com guest review
I don't understand the low rating. Our stay was awesome. Great food, nice staff, comfy bed and clean rooms. What more do you want?Genuine Hotels.com guest review
Staff were all exceptional!Genuine Hotels.com guest review
when I travel I stay at the Fairfield innGenuine Hotels.com guest review
"Great hotel for the price. The staff was great!"
The hotel was clean, staff was very friendly and courteous, a large variety of breakfast choices. The pool area was clean and maintained. Very good value.Genuine Expedia guest review
Felt so welcome as soon as we stepped inside. Room was excellent. Good TV and breakfast. Pity I didn't get to try the pool. Desk people were more than helpful. Will return.Genuine Hotels.com guest review
"Near Loop 281 and Shopping"
The hotel has a worn, older look, typical of the three area hotels that I have visited in Longview. The front desk staff was friendly, but there was nothing exceptional about the hotel or room. The kids jumping on the floor upstairs came through loud and clear.Genuine Hotels.com guest review
good hotel(as always) great priceGenuine Hotels.com guest review
I checked in late and they gave me the disability room in the bottom floor, very noisy, and the bathroom sink was dirty, as well as the shower. I will never stay in this hotel again.Genuine Hotels.com guest review
This Hotel is a little out dated, however the Bed is the BEST! You can hook up your Xbox to the TV, it has a Fridge and microwave in room also, Breakfast isnt that great. Pool is extremely Small.Genuine Hotels.com guest review
"Super helpful and friendly staff"
Our stay was in Longview was fantastic, the staff were always so friendly and helpful. Everyone from the breakfast bar staff, cleaning crew and front desk. Everyone made our stay extremely pleasant.Genuine Hotels.com guest review
Response by Fairfield Inn Longview Dear Mo, Thank you for letting us know about your recent stay at the Fairfield Inn Longview. I'm so happy to hear that my staff was friendly and helpful and that it helped to make your stay memorable! I hope that you will come back and see us again the next time you are in the area. Warm thanks, Terry C. General Manager
07/04/14 A TripAdvisor Member
Great hotel. I forgot about the breakfast and cookies that Fairfield inn offers. I will definitely return to Fairfield inns. April was extremely friendly. She let us check-in early and remember details about our trip. I was very sad that I didn't have time to enjoy the indoor pool and jacuzzi
"A pleasant experience"
05/28/14 J B Padre Island, TX
The location of the hotel is convenient to most everything being Loop 281. Access is a little unusual and the parking limited but it worked in spite of being completely booked. The staff I encountered was very friendly and helpful both upon arrival and departure. The cost was surprising given the quality of the room. It was equal too or better than most Fairfield Inns. If in the area again, this will be on my list.
"What you'd expect from a Fairfield"
05/26/14 johnsonevv Lawrence, Kansas
This hotel is located right off the 281 Loop which was close to where we needed to go. The parking area seems a bit tight although adequate. The staff is friendly and really try to meet your requests. The check-in took a bit of time as the keys wouldn't work, but the clerk was as pleasant as she could be. The breakfast area was clean and the food was tasty. Loved having cookies available in the afternoon/evening when we came back. The wifi worked just fine as did the television. We did have a problem with bathroom light, but that was fixed. The bed was comfortable and the room clean.
"Comfortable hotel with Great location"
04/24/14 Grace_Baby Beaumont, Texas
My check in experience was not a pleasant one. I discussed it with the GM assistance as I checked out which she apologize & would handle it. Other than that, my 1 night experience here was all very good. The room was comfortable & very clean. The free breakfast was good. The lady that served the breakfast was very nice & did an excellent job. Various fast food restaurant & a pharmacy in walking distance. A Walmart that some may say is in walking distance. Free parking. I stayed Easter night. There wasn't many guests. I would definitely stay here again.
04/21/14 rxplus Scottsdale, Arizona
Very clean hotel. Gracious people from the moment you walk in. April was very helpful. Indoor pool and hot tub all very well kept. Breakfast area small but well organized. Close to shopping and restaurants. Housekeeping was excellent . Check in and checkout quick and easy. Computer for guests in lobby.
"very friendly staff, excellant breakfast area"
03/24/14 awrobpa Yeadon, Pennsylvania
my family including 2 young granddaughters stayed for 2 nights during a softball tournament. even though team members and coaches shared the facilities the hotel staff handled us all with friendly, courteous ease. the breakfast area was kept clean and well stocked despite the overload. our room was kept clean and my bed was comfortable. i want to congradulate the entire staff on a job well done.
"overnight spring bk 14"
03/19/14 Michael P Oklahoma City, Oklahoma
Great Service, Donetta, if spelled right, went above and beyond to see that we received the complementary breakfast after the posted closing time 3/16/14. She even cooked and waited our table. All desk check-in staff were very friendly and helpful, even arriving at 2 am and leaving later that morning.
"Very clean hotel"
01/22/14 Ben_Nacogdoches_TX Nacogdoches, TX
We often visit Longview and this is our favorite place to stay. The hotel is very clean and smelled fresh, both the common areas and the room. The curtains in our room blocked out all the outside light at night. Bed was very comfortable. We are stair users and the stair wells were very clean and carpeted. Luggage carts available inside front door. The staff was very friendly. The breakfast was very good. Hot items were hot and cold ones cold. Breakfast staff was very helpful and the room and tables were very clean. The hotel was very quiet. Very nice indoor pool and hot tub. We will definitely stay here again. Location is a bit off the beaten path, but not hard to find and is easy to get to. Large shopping area is nearby, as are restaurants.
"Nice, clean hotel"
10/08/13 CamilleDallas_TX Dallas, TX
I stayed there one night 9/28/2013 while visiting family. It was a nice, clean hotel. The staff was friendly and the breakfast was decent. The location was also good and safe. I had a king suite and the room was a comfortable size. I would recommend it this hotel.
"We'll be back!!"
08/24/13 REmom2 San Diego
Didn't intend to stay the night in Longview, so ended up booking this at the last minute- literally 10 minutes before walking in the door. The front desk staff was incredibly kind and our room was clean and cool. Best night sleep in Texas on our 8 night trip. If we find ourselves in Longview again, we'll definitely stay here.
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