Great bed and very quiet on the floor. Perfect stay with a great breakfast!Genuine Hotels.com guest review
Response by Fairfield Inn Longview Dear James, Thank you for reviewing the Fairfield Inn Longview. I'm pleased to hear that you enjoyed a quiet stay and our complimentary breakfast. I hope that we will have another chance to host you. Kind thanks, Terry C. General Manager
"Great hotel for the price!"
This was my 2nd stay. Rooms are cleann comfortable and quiet. Staff is very friendly and helpful. Close to shops and restaurants.Genuine Expedia guest review
Response by Fairfield Inn Longview Dear Lori, Thank you for your kind review of the Fairfield Inn Longview. I'm so glad to hear that you enjoyed our clean, comfortable rooms and our friendly, helpful staff. Please come back and see us again. Kind regards, Terry C. General Manager
"Excellent Location. Near restaurants and shopping."
Hotel employees were excellent and very accommodating. However, there is a need for greater security at the hotel. There was a wedding party that blocked the hotel entrance with a stretch limo and many guests that were in the small entrance to the hotel were partying. Other than this very unsatisfactory experience, which only reflects on the hotel management, […] not on the hotel staff, other experiences were very good. Read moreGenuine Expedia guest review
Response by Fairfield Inn Longview Dear Guest, Thank you for reviewing your stay at the Fairfield Inn Longview. I'm glad to hear that you enjoyed our location and friendly staff. I'm sorry to hear that your stay was disturbed by others. We appreciate you bringing these concerns to my attention and I will address them with my staff right away. I hope that you will allow us the opportunity to make this up to you on your next trip to Longview. Sincerely, Terry C. General Manager
Great location. Many restaurant/fast food choicesGenuine Hotels.com guest review
Response by Fairfield Inn Longview Dear Marci, We appreciate you taking the time to let others know about your stay at the Fairfield Inn Longview. I'm so glad that our location near shopping and restaurants was convenient during your stay. We hope to host you again soon. Warm regards, Terry C. General Manager
"Not exactly what I pictured on the web"
The pool was a lot smaller than the pictures (I have stayed at many Fairfield Inns) and could not accommodate a lot of people at one time. The rooms were nice and clean. The bedding was nothing like the pictures either and sheets would not stay on the bed. Breakfast was more than enough. The staff was very friendly all the time. The Marriott cancelled […] my reservations 2 weeks prior and didn't have much choice. I chose this hotel because I have stayed in a lot of Fairfield Inns. This was not my favorite. Read moreGenuine Expedia guest review
The interior of the hotel was fine, as were our two rooms. We have no complaint about that. The breakfast was fine. I appreciated the hot choices at breakfast. The one thing we didn't like was the parking. It was a small parking lot. That is not indicated here in this survey, which I think is interesting.Genuine Hotels.com guest review
"Convenient for our event"
The Hotel was adequate, the breakfast was also adequate,..fairly good selection of choices. Personnel very accommodating. Liked having the pool available for the kids. It was clean and beds were comfortable. Liked having a paper available in the AM. I also liked the coffee bar.Genuine Hotels.com guest review
I don't understand the low rating. Our stay was awesome. Great food, nice staff, comfy bed and clean rooms. What more do you want?Genuine Hotels.com guest review
Staff were all exceptional!Genuine Hotels.com guest review
when I travel I stay at the Fairfield innGenuine Hotels.com guest review
"Great hotel for the price. The staff was great!"
The hotel was clean, staff was very friendly and courteous, a large variety of breakfast choices. The pool area was clean and maintained. Very good value.Genuine Expedia guest review
Felt so welcome as soon as we stepped inside. Room was excellent. Good TV and breakfast. Pity I didn't get to try the pool. Desk people were more than helpful. Will return.Genuine Hotels.com guest review
"Near Loop 281 and Shopping"
The hotel has a worn, older look, typical of the three area hotels that I have visited in Longview. The front desk staff was friendly, but there was nothing exceptional about the hotel or room. The kids jumping on the floor upstairs came through loud and clear.Genuine Hotels.com guest review
good hotel(as always) great priceGenuine Hotels.com guest review
"Super helpful and friendly staff"
Our stay was in Longview was fantastic, the staff were always so friendly and helpful. Everyone from the breakfast bar staff, cleaning crew and front desk. Everyone made our stay extremely pleasant.Genuine Hotels.com guest review
Response by Fairfield Inn Longview Dear Mo, Thank you for letting us know about your recent stay at the Fairfield Inn Longview. I'm so happy to hear that my staff was friendly and helpful and that it helped to make your stay memorable! I hope that you will come back and see us again the next time you are in the area. Warm thanks, Terry C. General Manager
"Great staff, facilities, location"
12/10/14 O T Plano, Texas
This hotel has everything a traveler needs. Restaurants within walking distance. Walmart and Sam's across the street. Jovial and professional staff plus a great location. My room was well appointed and spotlessly clean.
11/24/14 Steve D Saint Robert, Missouri
This hotel is in a great location. This is a newer section of Longview so there is plenty of shopping and dining within walking distance. The hotel was nice. The staff was friendly. Check-in and out were very easy. I was on the second floor so I did hear kids running on the third floor a couple of times. The price was reasonable. It has a fitness center, pool, and complimentary breakfast. A nice to place stay.
"Convenient Location, Reasonable Price"
11/19/14 dhcoxrn Texas
Stayed during a high school volleyball tournament. Hotel was quiet but had to report to front desk that the restroom smelled of old urine although otherwise appeared clean. Close to mall and restaurants.
"Reasonable Price, Very Friendly Staff"
11/16/14 MVCA0Traveler Mission Viejo, CA
We stayed at this location for a week. The room was good sized and the beds were very comfortable. Room had a mini-frig and microwave. Breakfast was plentiful and good variety of hot and cold items. Warm cookies available in the late afternoon, til they are gone. We received a bag with water and treats as a welcome gift. The staff was extra friendly, greeting us as we entered and left. The breakfast personnel were extremely helpful. The location is very good, lots of dining choices nearby and drug store and a Wal-Mart across the street. We had a few minor maintenance issues that were resolved when we reported them.
09/28/14 Shae 9 Conway, Arkansas
This hotel was really clean and quiet. It is on the older side of a Fairfield with a few of the newer upgrades. Considering my arrival which was late, there was not any disturbance at all. The hotel staff was friendly. The breakfast attendant was nice and helpful, offering whatever she could to make the breakfast ok. The only problem was that the breakfast items were not stocked as well and refilled like they should have been in a timely manner. People were waiting a while for items to be refilled and they didn't have a lot on the bar to offer to go through something like that. The coffee was not refilled as much either. The toilet in the bathroom would run but we stopped it by wiggling the handle. Otherwise it was a nice decent stay. I would stay again.
08/03/14 Robert C Houston, Texas
Stayed here recently for the balloon festival. It's conveniently located to shopping and dining. The hotel is beginning to show its age, though still a good value for the price. The staff is very friendly and helpful with any of your needs. The breakfast is average, just your typical hotel chain fare. It's not bad for a one or two night stay.
07/04/14 A TripAdvisor Member
Great hotel. I forgot about the breakfast and cookies that Fairfield inn offers. I will definitely return to Fairfield inns. April was extremely friendly. She let us check-in early and remember details about our trip. I was very sad that I didn't have time to enjoy the indoor pool and jacuzzi
"A pleasant experience"
05/28/14 J B Padre Island, TX
The location of the hotel is convenient to most everything being Loop 281. Access is a little unusual and the parking limited but it worked in spite of being completely booked. The staff I encountered was very friendly and helpful both upon arrival and departure. The cost was surprising given the quality of the room. It was equal too or better than most Fairfield Inns. If in the area again, this will be on my list.
"What you'd expect from a Fairfield"
05/26/14 johnsonevv Lawrence, Kansas
This hotel is located right off the 281 Loop which was close to where we needed to go. The parking area seems a bit tight although adequate. The staff is friendly and really try to meet your requests. The check-in took a bit of time as the keys wouldn't work, but the clerk was as pleasant as she could be. The breakfast area was clean and the food was tasty. Loved having cookies available in the afternoon/evening when we came back. The wifi worked just fine as did the television. We did have a problem with bathroom light, but that was fixed. The bed was comfortable and the room clean.
"Comfortable hotel with Great location"
04/24/14 Grace_Baby Beaumont, Texas
My check in experience was not a pleasant one. I discussed it with the GM assistance as I checked out which she apologize & would handle it. Other than that, my 1 night experience here was all very good. The room was comfortable & very clean. The free breakfast was good. The lady that served the breakfast was very nice & did an excellent job. Various fast food restaurant & a pharmacy in walking distance. A Walmart that some may say is in walking distance. Free parking. I stayed Easter night. There wasn't many guests. I would definitely stay here again.
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