All hotels in Golden, Colorado, United States of America
1 room, 2 adults
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11909 W 6th Avenue, Golden, CO, 80401, United States of America, ‏‎866-538-6206
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3.9 / 5Good

Score breakdown (from 805 reviews)

Average rating for:

  • Cleanliness
    4.1
  • Service
    4.1
  • Comfort
    4.0
  • Condition
    3.8
  • Neighborhood
    4.0
5.0 / 5Outstanding
"Great price!!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Is nice for the price :) I will stay again. Easy access from highway.
Genuine Hotels.com guest review
1 night romance trip Feb 6, 2015
A Traveler
US
3.0 / 5Good
"guest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
The complementary breakfast food and service was excellent. The hot tub could restored and cleaned.
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
5.0 / 5Outstanding
"Great rooms!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was in Denver visiting relatives with my mother. We had a great continental breakfast. Although there was no elevator and I didn't want my mother, age 79 lifting luggage, someone at the desk helped. Everyone was very friendly. Nice restaurant next door. Rooms clean. Enjoyed my stay.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Glad to see you enjoyed your stay and thank you for taking the time to provide feedback. Will pass along to the staff and hope to see you again in the future. Kind Regards, Scott Leischner GM
3 night family trip Jan 29, 2015
Susan
US
4.0 / 5Excellent
"Great for the money."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
One night in Jan., two nights in Feb. Very accommodating staff. Good breakfast, need to add boiled eggs and yogurt though. Good location. Clean room.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for providing feedback. We value your input and will make sure the breakfast is fully stocked because we do offer both items. Will pass along the positive feedback to the staff. Come see us again when in the area. Kind Regards, Scott Leischner GM
1 night business trip Feb 4, 2015
Tim
US
3.0 / 5Good
"Convenient to highway and federal center"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
This is a nice, older hotel. It has a small pool, needs carpet upgrades, has a reasonable free breakfast and has an excellent staff, very friendly. Good for the price.
Genuine Expedia guest review
Other trip Feb 6, 2015
Bill
US
4.0 / 5Excellent
"4 nite stay."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
We have stayed at this hotel numerous times and have not had a bad experience. Good prices at this time of year.
Genuine Expedia guest review
Other trip Feb 5, 2015
A Traveler
US
4.0 / 5Excellent
"nice"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Decent place, good location, close to restaurants easy access to airport and major highways.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Your time spent to provide feedback is very much appreciated and will pass along your comments to the staff. If your in the area come by and see us again. Sincerely, Scott Leischner GM
2 night romance trip Feb 1, 2015
christine
US
3.0 / 5Good
"Quick Stop"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Quick stop on a family trip. Price was very good, location is excellent. Hotel is good with very good service!
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to provide feedback. Will pass along your comments to the staff. Come see us again if in the Golden, Co area. Best Regards, Scott Leischner GM
1 night family trip Jan 31, 2015
Christopher
US
3.0 / 5Good
"I've stayed at worse"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Felt like I was staying in a much older hotel. Had to change rooms first one had no stopper in tub. Had to explain to staff why I preferred a room on the North side instead of south side that faced the highway.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I apologize for the troubles you had with room and room location. Most people find that it is still quite and south side of building facing hwy is surprisingly quite. Thank you for taking the time to provide feedback and hope to see you again in the future, Best Regards, Scott Leischner GM
Other trip Feb 2, 2015
A Traveler
US
4.0 / 5Excellent
"Hog back"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Good hotel a no frills place was only there for 6 hrs stay got great sleep and shower no complaints
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for providing feedback and giving our hotel a chance. If your in the area come and stay with us again. Best Regards, Scott Leischner GM
Other trip Jan 26, 2015
ok
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Pleasant hotel, helpful staff, clean rooms, good location.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for the feedback. Will pass along to the staff. Come see us again if in the Golden, CO area. Kind Regards, Scott Leischner Gm
Other trip Jan 24, 2015
Maash
US
3.0 / 5Good
"Next to interstate"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Check in was easy and fast. Room was clean, but had old milk in fridge and water in ice bucket. Fridge made a noise so loud every 15 minutes that I had to turn it off. Beds were comfortable and tv worked fine. Sink in bath had no stopper and the drain in tub was loose and came off.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I apologize for the maintenance issues in your room and will have the staff address these right away I thank you for taking the time to provide feedback and will address all areas of concern. Come see us again if in the area. Kind Regards, Scott Leischner GM.
Other trip Jan 16, 2015
Jimq
US
4.0 / 5Excellent
"Nice"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Couldn't get the kids out of the nice, warm indoor pool area. And breakfast wasn't bad either
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Feedback is important and we thank you for taking the time to provide it. The positive feedback will be shared with the staff. If you come to the Golden, CO area come and see us again. Sincerely, Scott Leischner GM
1 night family trip Jan 10, 2015
A Traveler
US
5.0 / 5Outstanding
"Great for Families"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed 2 nights with our family of 6 as well as my 3 sisters and their families. We were in Denver visiting our parents. My dad just had a bone marrow transplant and is in remission!! We had a great time at Baymont. The rooms were great - comfy beds, clean and roomy. Loved the pullout couch for our family of 6. The pool worked great for the energetic kids to burn off some energy. And the continental breakfast was excellent, well attended and replenished. We enjoyed the food and the atmosphere was conducive to visiting with each other and hanging out.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for all the positive feedback and your time spent to provide it is very much appreciated. Will pass along the feedback to the staff. If you come back to the Golden, CO area come see us again. Kind Regards, Scott Leischner GM
Other trip Jan 16, 2015
Val
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    -
We had a good experience and our kids loved playing at the pool. The hot tub didn't seem real clean and the jets didn't work. The breakfast was good. For the money we paid we thought it was very good.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I am glad to hear you enjoyed your stay and thank you for providing feedback. The hot tub is in the process of getting refinished and will have jets repaired. If your in the area again come and see us. Kind Regards, Scott Leischner GM
Other trip Jan 13, 2015
Val
US
4.0 / 5Excellent
"Decent"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Shower curtain had some mold on the bottom. Other than that it was what I expected
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I have had the new Housekeeping staff check all shower curtains and they have replaced any with any concern. Thank you for taking the time to provide feedback. Come see us again when in the area. Warm Regards, Scott Leischner GM
Other trip Jan 12, 2015
James
US
4.0 / 5Excellent
"Great stay...Bad location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great Service, very clean and quiet in the rooms. The heater we had in the room was a little temperamental but was manageable. Breakfast was a typical continental and was very organized and clean. Overall was a great hotel. The only issue was a little confusing getting to the hotel, it's not a place to try and find and night.
Genuine Hotels.com guest review
2 night romance trip Jan 7, 2015
Andrea
US
4.0 / 5Excellent
"in town for a new years concert"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
the hotel and room were clean, staff was pleasant .The breakfast was very good and well stocked....me, my wife and my son enjoyed our stay and would stay there again.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for your feedback and time spent to provide it. Will pass along the positive feedback to the staff. Come see us again if in the area. Best Regards, Scott Leischner GM
Other trip Jan 10, 2015
Buzzman
US
4.0 / 5Excellent
"Great stay!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Overall it was a clean hotel and my family had a great stay! The only complaint would be the hot tub and pool needed to be cleaned.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for the feedback and the time you spent to provide it. We will be resurfacing both pool and hot tub this winter and will significantly improve this area of the hotel. Please come see us again in future and see the improvements. Kind Regards, Scott Leischner GM
4 night family trip Dec 30, 2014
Joshua
US
4.0 / 5Excellent
"Alexandra (front desk) was excellent."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
I had double checked the week before our arrival about our reservation for adjoining suites. I was told the suites were reserved. Unfortunately, that was not the case upon our arrival. However, we were given two suites next door to each other. The manager and front desk employee were apologetic and professional. The rooms and bathrooms were very clean. Low noise level between rooms was a plus. The kids enjoyed the pool and the adults enjoyed the hot tub.
Genuine Expedia guest review
Response by Baymont Inn And Suites Denver West/Federal Center
My staff strives hard to please guest and Alexandra has been doing an excellent job. Will pass along your comments to her and the staff. Glad you enjoyed your stay and look forward to seeing you the next time you are in the Golden, CO area. Best Regards, Scott Leischner GM
Other trip Jan 3, 2015
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Hotel was great. The only bad thing was the pool is older and kind of run down, other than that the stay was excellent very good time had by all. Will definitely use this one again. Breakfast was good, coffee is always on, no big complaints here.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for your feedback and the time spent to provide it. The pool is being resurfaced and repaired this winter and we look forward to seeing you again in the future. Kind Regards, Scott Leischner GM
2 night family trip Dec 29, 2014
eric
US
5.0 / 5Outstanding
"Friendly, Clean, Quiet"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Good Stay. Room was clean and staff was very friendly. Fitness room was small but had everything needed for a great work out.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for the time spent to respond to the online survey and for providing feedback. Will pass along the positive comments to the staff and hope to see you again if in the area. Best Regards, Scott Leischner GM
4 night romance trip Dec 24, 2014
A Traveler
US
1.0 / 5Poor
"Not worth the savings"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Upon our arrival we requested extra bedding to make up the pull out sleeper. We were brought 2 top sheets, a bed pad and told that was all that was available. We then went to the pool which was cloudy and didn't have towels. Again we were told that was all they had. In our room, there was mold in the bathroom, on the ceiling and around the base of the tub. The heating unit was functioning but not really adjustable. We had to keep turning it in to warm the room then off when it became too hot. Last, the front desk called at 9:50pm (and woke us up) to see if we needed anything.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I apologize for the hotel not being up top your standards and will use your feedback to help staff focus on areas that need attention. We are working hard to do some remolding this winter and fix maintenance issues that exists. We would like to invite you back in the future to see all the improvements. Kind Regards, Scott Leischner GM
1 night family trip Dec 26, 2014
A Traveler
US
3.0 / 5Good
"Nice but need some updating"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    4.0
We booked this hotel on a last minute basis as we need a place to spend the night due to highway closure. Much older hotel. Definitely need some renovations, carpets were old and parts of the sink countertop were hanging off its sides. Hotel room is clean, beds were ok. Breakfast was mediocre, but for the price we paid, I think we got a good deal.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to respond. We will be doing some renovations this winter and are working hard to better the hotel. Come see us again if in the area. Kind Regards, Scott Leischner GM
1 night family trip Dec 22, 2014
Gloria
US
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was for daughter and family - an EXCELLENT choice.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for the positive feedback. Staff was thankful and glad you enjoyed your stay. Come see us again soon. Kind Regards, Scott Leischner GM
2 night family trip Dec 19, 2014
William F.
US
4.0 / 5Excellent
"clean and inexpensive"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
we needed a room and did not want to spend a lot of money. Staff was nice, room was clean,
Genuine Expedia guest review
Other trip Dec 24, 2014
dave
US
5.0 / 5Outstanding
"Nice and clean motel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We had are grandkids and the pool and hot tube were great
Genuine Expedia guest review
Other trip Dec 23, 2014
A Traveler
US
4.0 / 5Excellent
"Sleeper sofas HUGE plus!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Clean & confortable. The sleeper sofa in the twin queen room was a plus, as there was three of us and allowed each of us our own bed. That was the main reason I chose this hotel. The bad is this hotel has no elevator, so if you have a physical ailment will have to climb stairs if you have a room on the second floor. Overall we were pleased with this hotel.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking time to provide feedback. We apologize that the builders did not put a elevator in our hotel and we would like to add one in the future. Come see us again when in the area. Kind Regards, Scott Leischner GM
2 night family trip Nov 21, 2014
Kurt
US
4.0 / 5Excellent
"12/14/2014"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
the hotel was a little hard to get to from the directions from hotels.com and gps because it is nestled in between another hotel and restaurant. When we arrived the staff was nice, and easily found my reservation so we got to our room quick. It was nice to have a restaurant right across the parking lot. Next time am in lakewood will stay here again.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Your time spent to respond is appreciated. Will get hotel.com directions updated and try to make it more clear on how to find our hotel. Will pass along the positive feedback to the staff and look forward to seeing you next time your in the Lakewood area. Best Regards, Scott Leischner GM
1 night business trip Dec 13, 2014
jeremy
US
4.0 / 5Excellent
"Great breakfasts and cute girls."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    2.0
Worth going to just to see the cute girls they hire here. The breakfast offered is fantastic too! The room was outdated of course, and I itched all night in the bed, but it might have just been dry skin, wife didn't complain.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Will pass along the positive comments to the staff and thank you for taking the time to provide feedback. Come see us again when in the Golden, CO area. Sincerely, Scott Leischner GM
1 night family trip Dec 8, 2014
A Traveler
US
5.0 / 5Outstanding
"excellent stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The only down fall was the key card timed out almost daily.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to respond. Will have maintenance look at the key machine and clean the write heads to improve the process. Hope to see you again sometime. Best Regards, Scott Leischner GM
3 night family trip Dec 4, 2014
Sheree
US
4.0 / 5Excellent
"Great service but nasty hot tub"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very friendly staff. The room was clean and inviting. Only downside-the hot tub needed cleaned. We were unable to use it even though it was open.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Feedback is important and we thank you for providing it. Will coach the maintenance staff on checking the pool and hot tub area more often. Hope to see you again sometime. Kind Regards, Scott Leischner GM
1 night trip with friends Dec 4, 2014
A Traveler
US
1.0 / 5Poor
"Stinks"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Never Again. The rooms were in disrepair. Drawers were broken and hanging off the dresser. Toilet was backed up. The rooms smelled. The wall paper was peeling off in big chunks. When I made toast for breakfast an employee of the hotel took it out of the toaster and ate it. Wow, this hotel made the top of the Never Ever list !!
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I apologize for the hotel not being up to your standards. We are working hard to better this hotel and will address all issues that you have brought to our attention. Will train the staff on better manners. Best Regards, Scott Leischner GM
2 night family trip Dec 5, 2014
Becky
US
4.0 / 5Excellent
"our stay in november"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
We have stayed there many times. We have always enjoyed it. we travel to Denver not less than once a month, Thank you for a relaxing visit.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I have shared your positive feedback with the staff and thank you for taking the time to provide it. Look forward to seeing you again in the future. Best Regards, Scott Leischner GM
1 night family trip Nov 22, 2014
sherry
US
3.0 / 5Good
"Okay stay"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The room was uncomfortable at first and then we noticed that the room was not completely cleaned. For being "newer" it needed more updating. By the way, they do not accept pets despite what other websites say.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to provide some valuable feedback. Would like to know which web sites state we are pet friendly because we are not. Will coach housekeeping staff on room conditioning training. Would like to see you again in the future. Kind Regards, Scott Leischner Gm
1 night family trip Nov 29, 2014
A Traveler
US
3.0 / 5Good
"overnight"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Travel
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Your time spent to respond is appreciated. Will use your scores to have staff focus on areas that need attention. My staff is working hard to improve the hotel and would like to see you again in the future. Kind Regards, Scott Leischner GM
1 night family trip Nov 20, 2014
Todd
US
4.0 / 5Excellent
"A place to sleep for the night"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I stayed in a handicap suite, after taking a shower there was water all over the floor. Pillows I think are too big, if you're not use to big pillow they may give you a sore neck. Even though I only spent one night here, I slept very well, the Thanksgiving turkey may have something to do with it though. lol!
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Your feedback is important and we value the time you spent to provide it. Will pass along your comments to the staff. We hope to see you in the future. Sincerely, Scott Leischner GM
1 night trip Nov 27, 2014
Dean
US
3.0 / 5Good
"Okay for the money but thin walls"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Walls are thin. A couple staying several rooms down from our room had a few obnoxious screaming matches, which was very disruptive and uncomfortable.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I thank you for taking the time to provide feedback. I apologize for the rude behavior of the other guest and my front desk staff is trained to ask such guest to quite down once they know of the problem. We are working hard to improve this hotel and hope to see you again in the future. Best Regard, Scott Leischner GM
4 night family trip Nov 23, 2014
A Traveler
US
2.0 / 5Fair
"go elsewhere"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
Smoke free? Yeah right. Smelled like smoke, all staff smelled like smoke, and there were cigarette burns in the sheets. We got a room with a Jacuzzi... it was stained and the caulk was molding. Fun times.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
I apologize for the maintenance issues. If a room smells like smoke we have maintenance shampoo carpet and use ozinator in the room. We will provide more room conditioning training for housekeepers and maintenance staff. When we find out someone smokes in a room we charge a hefty fee of $250, Thank you for taking the time to provide the feedback. Kind Regards, Scott Leischner GM
2 night romance trip Nov 22, 2014
Erik
US
2.0 / 5Fair
"Good to moldy"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
I don't know what the designers of bathrooms in hotels are thinking when they do not include an exhaust fan. This hotel didn't look that old but above the shower on the walls and ceiling, mold was already growing. Otherwise the room was fine.
Genuine Hotels.com guest review
2 night family trip Nov 21, 2014
Phillip W
US
3.0 / 5Good
"Worst stay ever"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    1.0
I Was charged 63.5 on my card for incidentals wasn't told about it before I was charged. Tried to call front desk many times no answer. Our safety latch was broken they moved us to another room.
Genuine Hotels.com guest review
1 night romance trip Nov 19, 2014
Denise
US
1.0 / 5Poor
"Never again"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
It was a nasty hotel!
Genuine Hotels.com guest review
2 night business trip Nov 18, 2014
A Traveler
US
3.0 / 5Good
"not like the pictures"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
The hotel staff comes in at 4 am, talking, banging doors, they woke us up every morning. When the heat came on, it was cold air for the first two minutes and than heat. Cleaning staff left some of their products in our room, the towels are thin.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
1.0 / 5Poor
"pictures are deceiving from website"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
The first night there the toilet had stains on it and so did the bed skirt. The room smelled like dirty feet and musty water. Hotel staff woke us up the first morning at 7:30 talking loudly in the hallway. The walls are so thin that you can hear everything from every room around. The hot tub they advertise is in the bathroom so you can't do anything but sit in the hot tub and stare at the wall. It's a little awkward taking a shower in the hot tub that you wanna sit in and relax. Free breakfast is by far the worst continental breakfast I have ever seen. Breaker kept getting popped so my wife had to keep finding hotel staff to reset the outlet so she could finish her waffle. I will never stay at a Baymont inn and suites again.
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
4.0 / 5Excellent
"Convenient location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Hotel staff was very friendly and courteous! My only complaint was with some of the hotel guests that were there. They were loud and kept the kitchen hostess busy!
Genuine Expedia guest review
Other trip Nov 20, 2014
A Traveler
US
5.0 / 5Outstanding
"Outstanding staff and hotel."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Hotel was fantastic. Staff was exceptional. Absolute deal.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Our staff strides to make your stay a good experience and we are glad to see that you enjoyed the hotel. Thank you for taking the time to provide feedback and will pass along to the staff. Come see us again in the future. Kind Regards, Scott Leischner GM
1 night family trip Nov 12, 2014
Larry
US
4.0 / 5Excellent
"Excellence hotel in unexpected location, great!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Was great hotel.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
We appreciate the time spent to respond and provide feedback. Glad to see that you were happy with your experience and will pass along to the staff. Come see us again when in the area. Kind Regards, Scott Leischner GM
1 night business trip Nov 13, 2014
A Traveler
US
4.0 / 5Excellent
"A good night's sleep."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Friendly staff, clean and comfortable.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to provide feedback. The positive feedback will be shared with the staff. Come see us again in the future. Best Regards, Scott Leischner GM
1 night romance trip Nov 12, 2014
A Traveler
US
4.0 / 5Excellent
"Great deal"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Room was freat very clean and comfortable. Decent location to denver near light rail probably best place to stay for under a hundred bucks near denver.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for taking the time to respond and provide feedback. Will pass along the positive feedback to staff. Come see us again when in the area. Kind Regards, Scott Leischner GM
1 night trip Nov 14, 2014
Malcolm
US
4.0 / 5Excellent
"Good experience. Will stay again."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We regularly stay at this hotel when we are in Denver. It is located close to the area that we need to be in and it is affordabily priced.
Genuine Hotels.com guest review
Response by Baymont Inn And Suites Denver West/Federal Center
Thank you for your stay again and for the time you spent to provide feedback. The staff appreciates the positive feedback and we look forward to seeing you again on your next visit. Best Regards, Scott Leischner GM Baymont Inn & Suites Golden/Federal Center
4 night family trip Nov 7, 2014
Joseph
US
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