Staff was considerate. Desk clerk even baked cookies at midnight for my husband and had them delivered to our room. Good night sleep. Breakfast area was overflowing with guests, but staff did good job of restocking and cleaning up after messy patrons.Genuine Hotels.com guest review
"Walking Distance to EVERYTHING"
Absolutely NO negatives to give. Walking distance to everything. Beautiful hotel. Nice hot breakfast. WILL stay again.Genuine Hotels.com guest review
Great location and walking distance! Loved it.Genuine Hotels.com guest review
GreatGenuine Hotels.com guest review
"Close to the riverwalk."
Would have been nice to have some kind of transportation to the riverwalk.Genuine Expedia guest review
"what we wanted"
was very satisfiedGenuine Hotels.com guest review
"San Antonio Retreat"
This hotel was in an excellent location to get to all the local attractions within walking distance. Staff were friendly and very helpful. The breakfast was excellent. Rooms were very clean.Genuine Hotels.com guest review
"very nice hotel and awesome service"
We had a great time at this hotel, my wife and daughters loved the room and the great service. When we checked in, i asked if i could see the room first and they didn't have a problem with it,when i went into the room i noticed the wasn't a fridge so i asked the receptionist if it was possible to find me a room with one in it; immediately he found another […] room that not only had a fridge but a microwave as well. We were also very pleased with the breakfast, and the delicious cookies they have during the afternoon. we will definitely recommend this hotel to our friends and family. Read moreGenuine Expedia guest review
"nice hotel close to the river walk and Alamo."
Able to walk to attractions nearby. Room air conditioner was loud, but was so tired from walking all day at Fiesta Texas, we didn't really notice after a while. Breakfast buffet was cold, biscuits were hard. Making your own waffle is the best bet for breakfast.Genuine Expedia guest review
I could stay again.Genuine Hotels.com guest review
1. They charged me for parking and I didn't have a car. 2. The toilet clogged twice. 3. We asked for 4 extra pillows, they brought us 2. 4. We asked for 2 extra wash towels, they brought us none. 5. One day when they cleaned the room, they left us NO bathing towels. 6. A rat ran through the breakfast area. They attempted to call it a possum, but EVERYONE […] in there said it was a rat. 7. An unknown person used a pass-key and entered my sister-in-law & daughters room about 9:30 one night. My sister-in-law yelled at him and told him to get out, he did. She brought it to the staff's attention. I went down the next morning and asked about it. The person at the front desk said there No record of it in the pass-down log. I then explained to her what had happened. She said it was problem of the hotel maintenance men. I asked here to please verify that, because if it wasn't the person she suspected, then someone has a pass-key. She never got back to me. I had to go down again the next day to ask, and she said it was some other maintenance man who was supposed to have gone to room 226 and somehow ended up in room 328 (my sister-in-law and daughter's room). The absolutely DID NOT seem very engaged/bothered by this occurrence. Read moreGenuine Expedia guest review
"Lovely hotel by Riverwalk & the Alamo"
This hotel was packed but I watched the staff attend to every need. I was able to use the washer and dryer, they helped me with directions around town, they kept the breakfast items stocked during the breakfast hours, and they kept cold fresh water in the lobby in 107 degree heat. The room was clean. It was close to walking distance to the Alamo, the […] mall, RIverwalk. I enjoyed my stay there so much. I would chose this Hampton Inn over any other hotel in the area. Read moreGenuine Expedia guest review
"Close to riverwalk but lumpy bed"
The bathroom was too small. I could not brush my teeth without someone needing to also use it. I would have liked to see the sink split from the toilet and shower. Makes it easier when you have multiple people in the room. Also the bed was very lumpy.Genuine Expedia guest review
Although it seems that you are far away from the riverwalk you are not! just a short walk and you are there. The alamo is even closer in addition to several other attractions. The only time we really used the car was when we went out of San Antonio!Genuine Expedia guest review
It met my needs.Genuine Hotels.com guest review
"Great hotel stay, excellent staff assistance."
Awesome hotel, 2 blocks from the river walk. Great restaurants and attractions walking distance.Genuine Expedia guest review
Very positive that my next stay will be somewhere else. Cleanliness and customer service did not meet my expectations.Genuine Hotels.com guest review
the room was not the problem, it was hotels. com. you booked a queen plus a sofa bed room for me but when we got to the hotel they had no such room available. thank goodness they had air mattresses cuz my kids had to sleep on the floor and they were not happy about that. someone needs to update their information on hotels before biking then to customers […] like me. I'm very disappointed. Read moreGenuine Hotels.com guest review
Pretty good hotel, on our last night however we had no TV and the staff wasn't helpful at all.Genuine Expedia guest review
"Don't let the picture fool you"
The hotel room was hot because the air was not working properl! We had to call the front desk to ask for housekeeping to come clean the room. The tv had only a few working channels.Genuine Expedia guest review
"Close to Riverwalk, Alamo - easy walk."
We liked this hotel. $15/parking/night but I would have had to pay this to park in a lot anyway; this way my car was secured inside locked gates and we walked for the most part. Sleeping accommodations were great for the money spent and our intent which was just to have a nice place to stay and easy access to where we were going. I would have liked […] a mini fridge and micro to save from the tourist traps but there is an HEB nearby (but you have to drive a little). Next time will take cooler. Good breakfast buffet! Nice helpful staff, free internet in lobby, maps etc. They have a pool but we didn't use it; spent most of our time sightseeing and going to the places we wanted. Read moreGenuine Expedia guest review
"Hampton Inn Riverwalk"
Wonderful staff, nice hotel in downtown San Antonio. Off the beaten path, but really convenient to the Convention and tourist areas.Genuine Expedia guest review
So close to Riverwalk and Alamo, a huge plus. Room was nice enough though a bit on the smallish side for a family of 4. We got the last room available supposedly, which was right off the main lobby, but we did not notice noise being a problem as we had feared. Probably because the AC fan drowns it out. Breakfast options were good, though the weekend […] we were there it was always crowded to the max. We thought the room rate a bit high, and then there is the added $15 per night parking. But otherwise, it was fine. Read moreGenuine Hotels.com guest review
I thought the hotel was nice and clean the ONLY thing I was not happy about was having to pay parking it should be complimentary to guest I thought It was absolutely ridiculous to pay $15 a night when the parking garage right behind the hotels daily rate was only $8 .Genuine Hotels.com guest review
"SFA National Convention hosted by the Alamo Chapte"
I had a wounderful time-----------------------------thanks//Genuine Expedia guest review
Very nice and clean and walking distance from main attractions!Genuine Hotels.com guest review
We stayed there due to another hotel messed up our reservation. I was very happy with location, breakfast, as well as staff. Would stay again.Genuine Hotels.com guest review
"Outskirts of Riverwalk destination"
The hotel is still close enough to walk to the Riverwalk and Alamo, but it is right next to I-37 which appears to be a haven for some homeless. It is unfortunate as that is in the back of your mind when determining how long to stay out with your family. Overall, I would give this an avergage rating, but next time will most likely spend the extra $40-$50 […] per night to be in a hotel on the riverwalk. Read moreGenuine Hotels.com guest review
"Great place to stay!"
Loved this play. It was clean, the staff was friendly and close to attractions. Would definitely come back and recommend to friends.Genuine Hotels.com guest review
The toilet seat was loose. The television continuously had a message indicating "weak or no signal input". That was very irritating. The double beds are actually tiny. I'll know next time to request queen or king. My own fault. I didn't appreciate being forced to pay $15.00 a night to park in the hotel parking lot. That's ridiculous! The room and the […] hotel were clean which was very nice. Read moreGenuine Expedia guest review
"Very close to The Riverwalk"
The hotel was great along with its staff. The location is very close to the river walk, just a few blocks away. Overall we were very satisfied.Genuine Hotels.com guest review
"Great location from Riverwalk/surprise parking fee"
Arrived at hotel and after driving 4 and a half hours one of the first things I was told was that there is a $15/night charge for your vehicle to park at the hotel. Not complaining about the charge, but the fact that this was a negative surprise as soon as I arrived disturbed me. Had it been included in the price or had I at least been notified before […] I booked the hotel, it would have been fine. Room was nice (contemporary look), but stayed dim as the lighting was ok. Riverwalk was within a few minutes walking distance, so that was fantastic. The free breakfast in the morning was great. Read moreGenuine Expedia guest review
"close to everything"
my friend and i stayed at this hotel for this past weeks big George Strait concert at the Alamodome and we were pleased that we could walk a couple of blocks and we were at the Alamo and the Riverwalk. Then walk a couple of blocks the other way and we were at the Alamodome. the location is great and close to everything. hotel was clean, cold and very […] comfortable. Read moreGenuine Hotels.com guest review
"Good time in San Antonio"
Great location ; walking distance from riverwalk and other attractions. I liked that the parking lot was gated , but I didn't like they charged guests staying in the hotel to park in the lot. Over all great place to stay.Genuine Expedia guest review
Awesome hotel, we really enjoyed our stay! We so would come back!Genuine Expedia guest review
The floors were filthy. Walking around barefoot or socks in your room resulted in black feet/socks. Everything else appeared clean. Breakfast was excellent! I enjoyed the variety of foods offered and having different selections each day. Dining staff was fantastic. The all day coffee bar was nice. The hotels location was ideal and the maps in the lobby […] were helpful! Read moreGenuine Hotels.com guest review
Nice hotel. Everything was clean. Mixup with my original room (there were people already in that room that I walked in on) but I was given an upgraded room so all was forgiven. Rooms were nice, clean and private. Beds were soft but not comfortable (guess they were too soft for me but might be good for someone else). Staff was nice and made sure our […] stay was as great as possible (before & after the room mixup). Overall, I'll stay again if I ever had too. Read moreGenuine Hotels.com guest review
Stay was great..had some issues with air condition. But over all treated great...and the breakfast's were wonderful! Save time searching for a place for breakfast. Thanks!Genuine Hotels.com guest review
"nice family vacation"
it lived up to the location and the cleaniness. service was goodGenuine Hotels.com guest review
"Very pleasant stay for the price"
Went to San Antonio for business. I stayed for five days. The Riverwalk, Alamo, Alamodome, Convention Center, etc were very close to the hotel and within walking distance. I could have paid $200+ daily for a hotel room but why? My only two complaints were no Golf Channel and mo balconies. A plus was free coffee by the registration desk, which was offered […] 24 hours a day and it tasted great. There is a gas station around the corner if you need milk. Read moreGenuine Hotels.com guest review
"not what I thought"
The room was right by the back door and very loud. There were people going in and out all night long. It was hot and dark. We won't stay there again.Genuine Expedia guest review
good experience, did not like the fact there was a parking fee per night. that should be included in the hotel stay.Genuine Hotels.com guest review
"Fiesta Flambeau visit...RAINY!"
Had a wonderful stay. Went to the Fiesta Flambeau Parade 2013 and the sky opened and FLOODED the streets of San Antonio. Upon arrival at the hotel, after wading through a foot and a half to two feet of water, the hotel staff had a huge basket of clean, warm towels waiting for all of the soaked guests. That was very much appreciated. Also, when we needed […] anything, the staff made sure we were able to get the items needed. The downfalls are that the INFORMATION BOOK that is in the room is outdated. Some of the restaurants listed have closed and other businesses were closed and would not deliver food because of the Fiesta Flambeau. Ended up not having dinner on Saturday night, There is NO Shuttle service at this location. Read moreGenuine Hotels.com guest review
"Excellent at a good price"
It was great in every way, and much less expensive than the "convention" hotel 3 short blocks away!Genuine Hotels.com guest review
"EAsy stroll to all the good stuff"
Everyone was so nice and helpful. It was a great experience.Genuine Hotels.com guest review
clean bed, the breakfast the first stay was good but the second was not. Friendly staffGenuine Hotels.com guest review
"Great hotel near the Riverwalk"
We like this hotel because it is economical and very convenient to the Riverwalk. The rooms are clean, the breakfast is good, and the afternoon cookies are great.Genuine Expedia guest review
Was not able to have rooms side by side as promised, and we parked up front one night and still had to 30.00 for parking for 2 nights, was not told about that, But the room was very nice but did not have a refrigerator in either room.Genuine Hotels.com guest review
"Always a safe choice"
Hampton Inns have consistently been a safe choice (no surprises or disappointments) for us when we travel. It is always the first hotel we look for when we make travel plans.Genuine Expedia guest review
"Close to the Riverwalk"
Only a couple of blocks from the Alamo and the Riverwalk. Nice free breakfast in the am.Genuine Expedia guest review
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