Carpet was soaked once the ac was turned on. Towels were stained. Mold in the wall. Wouldn't stay again.Genuine Expedia guest review
"Manager not available. Convenient location."
I try to request a late check out (130pm) on my last day but manager was not there or available to talk several times that I asked.Genuine Hotels.com guest review
Overall good stay.Genuine Hotels.com guest review
"Worst Howard Johnson.."
Don't recomend. Cleanliness is 0, looks like they didn't change the blankets in a week or so. Fungus in bathroom. Bad odors and humidity. We talked to the front desk and they said can do nothing because I booked through Hotel.com and not them. We decided to go to other hotel . No refund. Not going to to business with Hotel.com again nor Howard Johnson […] hotels. Read moreGenuine Hotels.com guest review
"fine but only barely worth the cost"
The hotel room was fine but obviously in need of remodeling (holes in blanket, cracked sink, stained grout in shower, loose towel holder over toilet, etc.). Also, the air conditioner worked well except the fan would not stay ON and would only cycle with the compressor. Also, the gap at the bottom of the door was more than an inch so bugs are going to […] be a problem, plus light coming in during the morning. Breakfast was carb heavy of course with a nice waffle iron but no fruit at all, even bananas. Milk, juice, cereal, doughnuts, bagels, bread, mini muffins, waffles... Read moreGenuine Hotels.com guest review
"Clean Comfortable Close to 6 Flags"
Nice HO JO clean spacious room, safe, curteous staff, close to Six Flags, decent breakfast, small but nice pool and plenty of parking.Genuine Expedia guest review
"Did live up to advertised amenities"
WiFi was available but basically unusable. Computer windows had expired and so was it was unreliable and the printer was out of ink. Management was supposed to bring it in but never showed.Genuine Expedia guest review
I WAS REALLY TAKEN BACK WITH THE ROOM CONDITIONS. ALSO HANGING IN MY BATHROOM WAS A WET TOWEL. TALKING ABOUT TOWELS, THE TOWELS AT MY HEALTH FITNESS GYM ARE MUCH CLEANER THAN WHAT WAS SUPPLIED. THEY WERE SO BAD THAT I USED A TOWEL THAT I HAD IN MY GYM BAG.Genuine Hotels.com guest review
"Bugs in room!"
We had issues with getting the room door to open and had the front desk person come to assist. We got in room and there was a bug (looked like a tick) crawling on table. Showed employee and she didn't seem to care. Will never stay there again nor will I recommend it to anyone!Genuine Expedia guest review
"Hotel to stay away from !"
Problems with room and staff day 1 of a 3 night stay, I was told because we booked through Expedia their was nothing they could or would do to help us, then there is a problem with a language barrier, last I checked this was still the USAGenuine Expedia guest review
"Im loyal customer..so why the early. ."
I always check in at 6 a.m. And I always have to pay an early check in fee. I'm a loyal customer I stay at this location 10 days out of every month for the past 2 years. other than that this is a great location to stay.Genuine Expedia guest review
"business trip in a leisure hotel"
Needed a hotel for my business trip. Most others there were on vacation, I believe, as I heard children running around, up and down the stairs screaming until 11 every night. The internet service was so slow most days, I had to go back to the office to finish my work for the day. Won't be staying here again on business.Genuine Hotels.com guest review
"DON'T stay here!!!!!!!!"
This is definitely a hotel to stay away from. Absolutely horrible, from the run down rooms with broken fixtures. to they fact that you may or may not get your room serviced on any given day. Management little to no help. You're even greeted to the smell of skunks upon entering the driveway to the property which in retrospect should have told me something. […] Spend $20 more a night elsewhere, its NOT worth the trouble. Read moreGenuine Hotels.com guest review
There was dried liquid residue on the headboard.Genuine Hotels.com guest review
Outdated,Untidy rooms, and one day the staff forgot to leave towels. Makes me wonder what else they forget while sanitizing and cleaning our room.Genuine Expedia guest review
All things considered it was very good hotel especially for the price. My only complaint was with the cleanliness of the carpet. I would only be in the room for only a few hours and my feet would get very dirty. They are one shampoo away from being great!Genuine Expedia guest review
This place was a good pick for the price. They were a little stingy with the towels and breakfast but overall it was a good stay. The front desk girl at night was super friendly.Genuine Hotels.com guest review
"Hot and dirty room"
We arrived at night to check in AC was not working at all we call front desk and the hotel was full so they ask us to wait for tomorrow to fix AC. the carpet is so dirty that scares, after taking a shower walked over carpet and my feet where dirtier than before taking a shower.Genuine Hotels.com guest review
"It's a place to lay your head."
No specific good or bad thing about the stay. It's a HoJo motel. So, the term "you get what you pay for" comes to mind. Although, for $160, I could have done better. The rooms need a facelift, as do fixtures, bedding... Our first night, we arrived late and got to our king-size room, but there was ONE bath towel and ONE face towel. Seems the assumption […] in a king-size (and the fact that I booked for 2 adults and 1 child) would make you think you'd need at LEAST 2 of these items. We also had 1 tiny square soap and one bottle of shampoo. No conditioner. The following night, housekeeping gave us 4 towels, a few hand towels and a few wash cloths. We also had about 4 soaps and a shampoo with conditioner. The staff was nice, but the overall experience had us spending only shower/sleep time in the room. Read moreGenuine Expedia guest review
My husband had to fix the sink drain he had to clean out the pea trap. But other then that it was a good stay. Very close to everything.Genuine Expedia guest review
11 am The check out?... No! And lot of noise in first floor Staff not friendlyGenuine Expedia guest review
"Room was terrible"
I booked the room at the last minute so I had to book a smoking room. Although there was a sign at the front desk that stated "non smoking rooms available" I was told that they only had smoking rooms. The room felt dirty and there were burn marks on the table and the sheets had multiple black stains. I slept for a little while and left as soon add I […] could without touching anything. Read moreGenuine Hotels.com guest review
I arrived at the hotel late in the evening, tired. I checked into my room to find the bathroom dirty, the tables dirty and the carpets not vacuumed. The bathtub had black grime that I could scrap off with my fingernail, not just a little, all the way around it. I went to the front desk and complained. I was offered another room which I went to inspect […] only to find the bathroom was just the same. I was tired and had no interest in trying to find / book another hotel room at that time of night. I asked the front desk clerk if she had any ajax, that I would gladly clean it myself, since both bathrooms were dirty and I wanted to take a bath. She said no she didn't. There was nothing I could do about it. In the morning there was a new front desk clerk, I told her my complaint, she at least offered to come look at the dirty room. When she did and saw the dirt and grime, she said it was stained and that was not dirt. I then took my fingernail and scraped off some of the grime to show her. Then she agreed that the 'new' cleaning crew was not doing a good job. There was food wrappers and old notes left on the table next to the tv as well and the carpets had not be vacuumed. Also in the middle of the night I smelled cigarette smoke in my room. It turns out that someone was right out side my window smoking during the night and that smoked came right into my room. I would not recommend this hotel, nor would I stay there again. Read moreGenuine Hotels.com guest review
Original room we were given was not clean, but we were moved into another one and was great. Service was great and so was the front deskGenuine Hotels.com guest review
"Clean and Comfortable"
Not expensive, but clean and comfortable. Enjoyed the morning breakfast bar and the swimming pool in the afternoons. Staff was friendly and helpful. I would stay there again.Genuine Hotels.com guest review
clean, but dated. good place to stay for work.Genuine Hotels.com guest review
"Close to northwest San Antonio travel"
Great manager! The water in the sink quit running while I was shaving. The manager upgraded our room immediately. Needs paint, carpet. Our tub was dirty. The breakfast was very good. It was not the Howard Johnson of 10 years ago.Genuine Hotels.com guest review
"Nice Hotel to stay in"
Nice hotel to stay in for quick stay, near by different stores and restaurantsGenuine Expedia guest review
It was the worst experience ever that I have had in San Antonio the hotel was very dirty they didn't provide soap towels or shampoo there wasn't even a manager on property to address our concerns very unprofessional never will go to that hotel againGenuine Hotels.com guest review
The room was nice and a good central location for our vacation. The continental breakfast was very good. Would definitely stay again.Genuine Hotels.com guest review
It was unfortunately a very unpleasant experience from the moment we opened the door. The room was small, outdated, and really lacked appeal all around. The beds were were not comfortable and the bathroom had water stains. I would definitely never return and will highly not recommend. Horrible stay to say the least. :/Genuine Hotels.com guest review
"Good place to stay if you just need a place to sle"
The hotel was clean. Staff was helpful and friendly. Price was good and location to Six Flags Fiesta Texas was easy to come and go to. Breakfast was okay, could use some meat, hard boiled eggs to go with the cooked eggs. Will stay here next time we go to Fiesta Texas as long as the price is still good.Genuine Hotels.com guest review
"Not what I expected"
Hotel has a good name but I don't think it meets my expectations of a Howard Johnson . Not to be mean but the facility is old , the restroom got clogged , and everything looked old. We stayed there because we had already paid and was not refundable but never again would I stay there.Genuine Expedia guest review
Room smelled like feet faucet to tub was reversed hot was cold and cold was hotGenuine Expedia guest review
The location is good because even if it is next to the service road, there is a large creek on one side a car lot on the other and no houses behind it. The room wasn't fantastic , but clean. They do have a continental breakfast, but I didn't have breakfast there. Didn't require any extra help from staff, but the desk clerk was friendly. Not bad for […] the price. Read moreGenuine Hotels.com guest review
"Get what you pay for"
Reasonable price for the level of quality of the hotel; no available ADA modifications, very old; undesirable shower. Served a a place to sleep, not very comfortable. Close to highway so somewhat noisy. Assets -low cost for last minute hotel (booking within one week), close to highway, convenience stores and restaurants. Front desk staff friendly, little […] interaction other than check in. Read moreGenuine Hotels.com guest review
"Close to the medical center and hospitals"
This has been my third stay at this hotel and it has been great!Genuine Expedia guest review
"close to I-10"
Very poor house keeping !!! didn't leave coffee, didn't change bedding when I asked them to, didn't leave clean towels, didn't clean coffee pot. didn't make bed very good ( loose bottom sheet ). didn't leave bath rug. Very poor beds!!Genuine Expedia guest review
"Close to amenities"
I personally won't stay there again. Not what I expected, but is close to restaurants stores etcGenuine Expedia guest review
"above average for its price!"
This is the second time i stay at this hotel and as usual, the room is clean, great staff, next to I-10, and the continental breakfast is pretty neat. I look forward to staying here again for my next job trip. I greatly recommend it!Genuine Expedia guest review
"Great for the Price"
Desk clerks were, for the most part, very accommodating. I extended my stay and had to change rooms. Second room had non-working heat, and although I did request a smoking room the stench was unbearable. Room was clean.Genuine Hotels.com guest review
I had to stay for a job, and the price was reasonable and the room and continental breakfast service was great considering the low price of the room. Def going to stay here next time I work in SA!Genuine Expedia guest review
Overall my stay was good, price, hotel condition , cleanliness , location all good . Window unit malfunction, towels needed upgrades!Genuine Hotels.com guest review
Stay was ok. I wish they had better ventilation in the dining area. If you go into the lobby during breakfast you come out smelling like.....food. Ewww!Genuine Expedia guest review
It was ok compared to others in the same category. When I asked for the sheets to be changed they did it. I would stay there again.Genuine Hotels.com guest review
The hotel smells like mildew, had a dirty sock on the doorGenuine Expedia guest review
The only good thing i have to say about this hotel is the lady at the front desk was very nice and helpful. I made my reservations online and the room was nothing like what was pictured.Genuine Hotels.com guest review
"2nd time around"
I stayed at this place just three weeks prior, and had no problems. This time I was greatly disappointed with the customer service. Needless to say, I won't be staying here again.Genuine Hotels.com guest review
"Nice hotel close to many attractions"
We are a family of 7 and the adjoining rooms that were available with 2 queen beds, non-smoking with refrigerator & microwave and especially FREE breakfast was a plus!! The WIFI which is very important because of the smart phones we have didn't work very well or very slowly:(. Other than that everything was to our satisfaction:)Genuine Expedia guest review
"Definitely will book again!"
The staff was very welcoming. I even left a piece of jewelry there and the staff worked with me to get it back to me. The room was clean and they had a nice breakfast. Not too loud despite that it was New years eve.Genuine Hotels.com guest review
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