"Great location in the heart of the city"
Great boutique hotel in the Rocks area close to the key city attractions. Small but adequate rooms in a charmingly renovated building. Stayed here for 7 days exploring Sydney. At arrival a bottle of wine waited for us in the room. There is an on-site bar/ lounge and a breakfast restaurant with good menu. The hotel offers pre-payment of breakfasts which […] gives you a lower price, but you have to commit in advance how many breakfasts you want. I typically like to eat at local places to get a better feeling of the local atmosphere. House keeping was excellent Read moreGenuine Hotels.com guest review
Very cozy accommodations great location. Very charming. Staff was very attentive and well trained.Genuine Hotels.com guest review
Very comfortable and convinent made our fiftieth anniversary A+Genuine Hotels.com guest review
"Still rocks, only a little less!"
I had stayed here before and had a fantastic experience. I realise now, that that was because I had the handicap access room, to the back of the hotel, away from the traffic and noise of the main street. This time, I had a room that not only captured all of the traffic noise, but had every passerby literally walking past the room window with every opportunity […] to peer into the room. Moreover, it was the weekend, so I also had to endure drunken serenaders. The staff are as fantastic as ever, but anyone booking should ask for a room away from the street. Read moreGenuine Expedia guest review
"The Place to Stay in the Rocks"
The Hotel was modern and great. We stayed in the Heritage superior queen room and had a view of the Sydney Opera house. The stay was comfortable and worth the cost. The location was great. A quick walk from the ferry and train station and opera house. It was ultra convenient. If I am in Sydney again this is where I am going to stay. The staff was very […] helpful. There was a luggage elevator, but no human elevator so you need to walk up stairs to get to your room. Read moreGenuine Hotels.com guest review
"Great boutique hotel in Sydney"
Very cool and well decorated. Excellent coffee and breakfast. Rooms were on the smaller side for the price, but comfortable. I wish hotels wouldn't charge for internet.Genuine Hotels.com guest review
This conveniently located hotel was under extreme renovation during our stay and we were compensated by a complimentary delicious breakfast (usually $15 ea.) Noisy but scenic location for the hub of Circular Quay. No elevator but viewing harbor fireworks near the Opera House on our last night's stay from the comfort of our room made it all worthwhi […] le. Read moreGenuine Expedia guest review
"Sydney's Best Hotel!"
Fabulous small hotel in the quaint Rocks neighborhood. Excellent staff & location! Wonderful markets on the weekends right down the street from the hotel. 2 blocks from the harbour where you have wonderful views of the opera House & Bridge. Excellent value for the priceGenuine Expedia guest review
"Would go back"
First time I have stayed here and would go back. There are a few failings but irrelevant next to the friendliness and helpfulness of the staff. If you want to be in the rocks this is ideal although you are close enough to the action to hear it at times. If you are able to purchase for less than one of the surrounding 4-5 start hotels you won't be d […] isappointed. Read moreGenuine Hotels.com guest review
"Small, secluded, first class"
Loved the ambience, the friendly staff, the intimate room with great views. Standard of restaurant was very good. The only concern was that our room was adjacent to the baggage elevator which was noisy.Genuine Hotels.com guest review
Fantastic location near harbour ,ferries and train link from airport. Small hotel with homely comfortable feel. Great bar and restaurant and good breakfast menu.Genuine Hotels.com guest review
Loved almost everything about this hotel. Rooms are not huge... and ours took a while to be cleaned so upon arrival we could not check in for some time. That aside - wonderful spot for a romantic getaway. Boutique feel and great service.Genuine Hotels.com guest review
"Harbour Rocks Hotel review - 7 Aug 13"
Check out was slow - they said they would e-mail my receipt but nothing received so far. Not having an elevator is a bit of a pain - due to planning/heritage restrictions. I got an upgrade which was nice but the TV did not work properly and the bathroom is very basic and looks old - only a shower. Only shades and no curtains - would have been a pain […] if one wanted to sleep in. When in the lobby, I heard someone call down to complain and ask for curtains! Should have been higher spec. Good location. Trying to punch above its weight and somewhat overpriced for what it is. It is meant to be a boutique hotel but is not finessed enough. Read moreGenuine Expedia guest review
Response by Harbour Rocks Hotel Sydney - MGallery Collection Thank you for taking the time to tell us about your experience at Harbour Rocks Hotel. I am disappointed to hear that your experience did not meet your expectations. At Accor Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I am a little perplexed as to your comments regarding curtains. All of the rooms have sheer curtains with a roller blockout. I apologise that you did not notice these. We are currently training 3 new staff members on the front desk and I would like to apologise for the delay you experienced on check in. Hopefully they will be up and running in no time and this issue will not recur. I hope that you will accept our apology and allow us the opportunity to show you this level of service is not indicative of the usual high standard at our hotel. Regards Managment
"LOCATION, LOCATION, LOCATION!!"
As we have stayed at Harbour Rocks several times before, we again found the Reception Staff so welcoming and accommodating, their service rates 10/10 in our view. However, their menu for Breakfast in their Restaurant leaves much to be desired. Their presentation lacks a lot, bircher muesli - I would rate 1/10!! it was syrupy with very little fruit, […] and tasted yuk!!. Service to the room, again was exceptional, we requested a single bed and had it delivered to the room with 5 minutes with a gracious smile. Location - So handy to all forms of public transport and walks around the Rocks and Circular Quay area and the Rocks Market precinct - we will be back!! Read moreGenuine Expedia guest review
Response by Harbour Rocks Hotel Sydney - MGallery Collection We very much appreciate your comments regarding your stay at Harbour Rocks Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please be assured I have spoken with our Head Chef, and personally inspected the Bircher Muesli. It is one of our guest favourites and I am surprised as to the experienced you had. I do apologise for the obvious inconvenience this caused. Please always feel free to let us know, on the spot, should anything not be to your satisfaction and we will do our utmost to rectify it immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
"Great location, would stay again."
Great location, clean rooms, good size, friendly staff, only negative is the beds are too hard for us.Genuine Hotels.com guest review
"Noisy Rooms situated next to bar and restaurant"
It was noisy as the room was directly adjacent the restaurant and bar. Be prepared for a late night sleep otherwise you have to deal with noise coming though the walls and the door. On the Saturday night it didn't stop until late in the wee hours.Genuine Expedia guest review
Response by Harbour Rocks Hotel Sydney - MGallery Collection Thank you for taking the time to tell us about your experience at Harbour Rocks Hotel. I am disappointed to hear that your experience did not meet your expectations. At Accor Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Unfortunately the Sydney Harbour Foreshore declined our request to double glaze the windows during the redevelopment, on heritage restrictions. I am aware, that in such a busy area, this is a serious issue and I have been in discussions with them in order to implement some kind of sound minimization works. They have been fairly sympathetic to our request, so hopefully a resolution should be shortly forthcoming. I apologize for the inconvenience this caused. I hope that you will accept our apology and allow us the opportunity to show you this level of service is not indicative of the usual high standard at our hotel. Regards Management
Perfect short stay hotel, in the centre of Sydney close to most attractions. Beautifully renovated and presented it made a perfect base for our weekend break. The views from the room epitomised Sydney. The hotel was comfortable and opulent without being brash and 'over the top' I would definitely recommend to family and friends.Genuine Expedia guest review
Response by Harbour Rocks Hotel Sydney - MGallery Collection We very much appreciate your comments regarding your stay at Harbour Rocks Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management
"Great Style, Awesome Ammenities"
Style and location are the two top features of this hotel. It combines older architecture with a tasteful, modern aesthetic, creating a very comfortable and enjoyable stay. The bed was extremely comfortable and since I requested a quiet room away from the streets, I had some of the best sleep during my stay in Oz. The bathroom fixtures were terrific; […] the shower was instantly hot and the rain style shower head was excellent. I highly recommend you use the supplied shampoo as well. Another awesome feature is they do later room service, so if you head out late, you'll still come back to a made up room. Word of warning: there is no lift. There is a small utility lift for luggage only, so if you have trouble with stairs, either request a bottom floor room or look elsewhere. I found this to be a quaint, cool feature of the hotel, though, so I don't count it as a negative. The one negative is that there is no air conditioning in the hallways. As it was early May, it only reached mid 20's outside, but the hallway was already quite hot and humid. The air conditioning in the room worked great, though, so it didn't affect the comfort of the stay. Overall, I'd highly recommend to anyone staying in The Rocks area and will likely stay here again next time I'm down under. Read moreGenuine Hotels.com guest review
"Exceptional Service by Staff and Great facility."
Arriving at the hotel early and with my partner unwell and health deteriorating, they were extremely obliging and gave us use of all facilities hours before the designated time with an upgrade given at a very reasonable price. Later in the day staff were only too willing to assist with additional room service to us (even pointing us in the direction […] to get additional services from another facility). Restaurant service excellent. We can certainly recommend them to all 'as a friendly, helpful and courteous team' with great room facilities and so centrally located in 'The Rocks' area - naturally we will be going there again when next in Sydney. Read moreGenuine Expedia guest review
"Excellent boutique hotel in great location"
If views & facilities are not so important, but ambience, service, cleanliness & location are--then this hotel is a great choice. Great little bar as well.Genuine Hotels.com guest review
The hotel is very well situated to circular quay and the Rocks so public transport access is superb. The hotel is a beautifully restored hitorical building rooms are quite small but comfortable and clean.Genuine Expedia guest review
"Perfect for 1st time visit."
This is a beautiful property and the perfect location for a first trip to Sydney given its proximity to all the major tourist attractions. The small boutique feel makes it feel great for couples who don't want to get lost in a big annonymous hotel.Genuine Expedia guest review
"Fantastic boutique hotel - would stay again."
Nice boutique hotel in top location. rooms were on the small side but quite adequate for our 3 night weekend. We stayed in room 305, and although there was a bit of air con noise during the day, we found it relatively quiet at night and didn't notice any street noise. Nice comfy beds and I would stay there again as close to everything including lovely […] places to eat for breakfast, lunch and dinner close by and so close to circular quay and the opera house. Be aware that there is no lift, only stairs, although the staff will carry your bags, you need to climb stairs unless you request room on ground level. Read moreGenuine Expedia guest review
I've had to change my hotel from Vibe Sydney as it was so horrible that i have to forgo my full payment made for Vibe Sydney in order to save my holiday. Harbour Rocks Hotel Sydney is great place to stay! Nice, quiet, chill, and the breakfast are lovely, especially the Egg Benedict! Rooms are clean and i really love the little chair in the room! Location […] is great - walking distance to ferry, Italian restaurants, many other restaurants, convenience shop... great stay. Read moreGenuine Hotels.com guest review
Room was very noisy and small and minimal options for food in the restaurant. The main problem is that on the web site it looked good but in real life it was disappointing. The staff was fantastic and the food ( that they had ) good. The price for the room was, i guess, for the location and not for the comfort.Genuine Expedia guest review
"A truly exceptional stay"
The staff were the highlight of our four week trip. The restaurant was small but this is a boutique hotel and the food was world class. On the rocks is the heart of Sydney harbor, opera house, bridge et al; all in walking distance. An unforgetable stay. The hotel has only reopened this year but everything works, modern, pristine clean and historical. […] Loved it and will go again. Read moreGenuine Hotels.com guest review
"Harbour Rocks Hotel - a great option"
The hotel has been well refurbished and has very comfortable beds and fittings. The front desk staff are efficient and welcoming. Other staff were helpful and knowledgable about the property.The hotel is a great alternative to mainstream hotels and has a great location. The garden terrace would be a great spot for a quiet drink.Genuine Expedia guest review
"In the Middle of the Roacks Sydney"
This Hotel is under renovation and has no proper staircase to the upper floors they are gained by the fire stairs which are quite steep, due to the age of the bulding there is no public lift.Genuine Hotels.com guest review
"Central Sydney with bags of character"
A great little hotel located 2 minutes walk from Circular Quay (direct trains to the airport and rest of the city), and 10 minutes stroll from the Harbour Bridge and the Opera House - perfect if like me you are short on time and want to see and do as much as possible. This hotel is full of character being a historic warehouse that has been converted […] into a boutique hotel. It has many sophisticated designer touches and histroci features that make is a fascinating place to stay. The staff were very friendly and welcoming and there are lots of cafes, shops and restaurants close by. My room was modern, well equipped, huge and full of both period and contemporary features - very chic! Read moreGenuine Expedia guest review
"Harbour Rocks Hotel - Great Location!"
located one block from Circular Quay which is definitely an excellent location for your stay in Sidney. Close to many restaurants, ferries and rail transportation. Top marks to the staff at Harbour Rocks, a very help-full and friendly group, special mention to Abdallah for his extra effort and assistance.Genuine Hotels.com guest review
"Location 5 hotel 0"
The only good thing going for this hotel is the location and if you sleep on the street you've got the same benefit. The hotel had recently been refurbished. the muddy brown colour is the worst choice for the poor excuse box of a room. the next morning we asked to move rooms as our window was right above an extractor fan and sounded like a plane taking […] off all night. Our air con broke the second night and the windows didn't even shut never mind be double glazed which is quite important in the middle of Sydney. My advice would be pay a little more or walk that extra few minutes. Do not stop in this poor excuse of a hotel. Read moreGenuine Hotels.com guest review
"Our very pleasant stay at Harbour Rocks Hotel"
The location, very good, not a busy city street with lots of traffic, a nice place to stroll to and from. The friendly, polite and helpful staff made our stay a very good experience. Yes, our room was small but it had every concenience and it was very comfortable. It would be my first preference /choice for accommodation when next I go to Sydney.Genuine Hotels.com guest review
The position of the hotel, the room and the staff were excellent. Unfortunately the hotel was being modernised and we were woken early by the workmen. It was also very noisy in the evenings as it is situated in a busy area. Double glazing on the windows would have helped or a room at the back of the hotel.Genuine Expedia guest review
"hotel in rocks great location"
Everything was good about this hotel excepting the restaurant. The food was poor quality and quantity, ours was a bit of a Faulty Towers experience.Genuine Hotels.com guest review
"Good location short on charm"
Good location in the heart of the rocks..some staff a bit unsure about service...general feeling that they were counting the pennys...lacks a few facilities so should have some reciprocial arrangements..Genuine Hotels.com guest review
オーストラリアのホテルでは珍しく、スリッパ バスロープでゆっくりと過ごせました。 受付横のバーカウンターで毎夜リラックス、料理はレストランから運んでくれ料金もリーズナブル、スタッフもフレンドリーでした。 次もぜひ泊まりたいホテルです。（次はバスタブ付の部屋で） 英語オンリーでしたが全く不便は感じませんでした。 ENTRANCEがホテルらしくなく最初はわからなかった。Genuine Hotels.com guest review
"Super emplacement et interieur tres agreable"
Tres bonnes impressions: emplacement ideal, design, tranquille, beau batiment, chambre decoree avec gout. Je ferai cependant une remarque quant a l acces a Internet qui est payant et pas tres flexible. Dans cette categorie d hotel, on pourrait s'attendre a un wifi gratuit !Genuine Hotels.com guest review
"Wunderschönes Hotel in zentraler Lage"
Wir waren 4 Nächte im Harbour Rocks. Das Hotel ist im Quartier "The Rocks", dem ältesten Stadtteil von Sydney. Am Hotel gibt es ausser an den dünnen Fenstern nichts auszusetzen.Genuine Hotels.com guest review
El hotel es muy lindo y esta muy bien ubicado.Genuine Hotels.com guest review
"Sehr gut geführtes Hotel f. Paare u.Gesch.reisende"
Das Hotel liegt zentral. Das Restaurant für Früstück ist sehr gut. Das Zimmer ist groß, bequem und sauber. Das Service Personal ist freundlich und professionell. Das Preis/Leistungsverhältnis stimmt.Genuine Expedia guest review
"Tolles kleines Boutique Hotel-Note 1++"
Tolles kleines Boutique Hotel. Super schöne Ausstattung, liebevoll renoviertes Hotel im alten Viertel "THE ROCKS". Die Lage ist unschlagbar (nahe zum Hafen, Harbour Bridge & Oper). Unbedingt mit Frühstück buchen. Sehr leckeres Frühstück! Wir würden wieder hinfahrenGenuine Expedia guest review
Hotellets beliggenhet er perfekt. De ansatte er hyggelige og imøtekommende (både resepsjonsfolkene og renholderne). Renhold og service er topp. Hotellet har en unik atmosfære.Genuine Hotels.com guest review
"Mitt i The Rocks"
Hotellet är nyrenoverat, ligger mitt i The Rocks - när till allt! Personalen är underbara, aldrig förr har vi fått en så bra upplevelse utav en hotellvistelse som på detta hotell. Tummen upp till hotels.com och Harbour Rocks Hotel.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
This guest did not leave a comment.Genuine Hotels.com guest review
12/11/13 Plain_Truth Sydney
Had dinner at Scarletts, it was ok, not great but acceptable. Service was very slow and restaurant was understaffed. Ambience was quite nice but slightly pokey surrounds. Would review menu and pricing before heading back.
"Great hotel and wonderfull breakfast"
12/11/13 PabloPer Madrid, Spain
It is located in the Rocks area and just 5 minutes from the Opera house and the Sydney Bridge. There are plenity of restaurants and pubs near the hotel. It may be a little bit noisy. Our room had great views to the Opera house and the bridge. There is no lift but there are only two floors. If you like boutique hotels you will love it
"Great location and staff, but too noisy"
12/08/13 PhilC283 Seattle, Washington
This hotel is right in the middle of the action in Sydney harbour. The staff is extremely nice and helpful. We were given a ground floor room facing the back, which it was claimed would be quiet. The desk person even claimed the rooms had double windows, so the noise would be minimal. However, the room was above the restaurant and the alley, which led to much excessive noise (vacuuming, rowdy party-goers) till about 1AM. And, the room did not have double glazing. In fact, the window did not close properly. Be forewarned, bring your ear plugs. Finally, the room was quite small. Phil C
"Wonderful Hotel in Perfect Location"
12/08/13 Sandra W Chessington, United Kingdom
We stayed in this hotel for 6 nights before joining a cruise up to Cairns. The location was ideal as the cruise terminal was 5 minutes away so we didn't have far to drag our cases. It was also the perfect location for the Opera House and Harbour Bridge. Circular Quays was also nearby which was handy for ferries and restaurants. As it is a smaller boutique hotel, we found it more intimate and the staff were very pleasant and attentive. We were on the third floor and the room was on the road side . However, we were not disturbed at all even though we thought this may be a problem. Lovely room and very spacious and clean. Restaurant food nice as well and we especially liked "happy hour" in the bar! This was our first trip to Australia and Sydney was one of the highlights. Thanks so much for making us feel so welcome. We would certainly recommend this hotel and if we do go back to Sydney we will certainly stay again.
"A beautiful boutique hotel in a great location"
Title of review says it all - I would recommend this hotel - charming restrained design and intimately scaled. Rooms are not large but its within a heritage building so there are compromises in scale to capture the historical character of the structure which blends fittingly with the surrounding Rocks precinct. Well appointed and discrete yet friendly and accommodating staff
"Good position but very noisy"
11/27/13 Mike H Birmingham, United Kingdom
We stayed at the hotel for a week. It is in a great position for all the sights of Sydney. However, it is in a very noisy area (extractor fans, air conditioning and traffic to name but a few. Sadly there is no double glazing (not in keeping with the building I guess) so if you are a light sleeper this probably not the place for you. That said, sleep deprivation aside we really enjoyed the hotel and its origins.
11/18/13 Jen7ify Oxford, United Kingdom
We chose this hotel as it was right in the centre of the historical Rocks, & it didn't disappoint. We were worried it might be a little noisy, but no such trouble & we were lucky to have a small view of the Opera House (when the cruise ship had sailed for the day). Our room was lovely with a comfortable bed. Slightly lacking in cupboard space if you wanted to unpack, but bright, good air con & nice. The bathroom was functional-had everything required & clean, but unimaginatively standard white & compared to the rest of the beautifully restored building, not quite up to the mark (although had nice comp toiletries). We only had breakfast once in the hotel. It was good and as expected from a hotel of this calibre, but we enjoyed venturing out to the many individual cafes to be found in the locale for brekkie. All in all, great & would def return.
11/18/13 jamesc1973 Sydney, Australia
I stayed here with my girlfriend for a long weekend away in October. We found the hotel by accident when we were walking around the Rocks one afternoon and went in for a few drinks. It is a lovely old building from the outside but has been done up on the inside and is very easy on the eye. The bar is facing the street so you can just walk in and your in the hotel. The service was very friendly so we decided to stay when we next had a weekend free. We booked online through wotif and found the price a bit high but all hotels in the Rocks were. We were there for the long weekend and found the Rocks to be very busy and lots happening. There were markets on the Friday Saturday and Sunday and by night all the pubs and bars were full. We were never short of anything to do even catching a ferry over to Manly, only my second time. We found everything to be five minutes away so we found the hotel to be in a great location. The bar even has happy hour so we drank there before heading out and the staff were nice. We love the Rocks and will be back as soon as the prices go down or we can afford it, which ever comes first.
"Wonderful Stay a the HRH..."
11/14/13 Mixrg San Francisco
We visited Sydney mid-October and the HRH turned out to b a wonderful choice. After an overnight flight from the States we were lucky enough to have our room available upon arrival. The historic designation for the building does present some challenges when providing a modern hotel experience but I think the HRH was very well done (no lift, so if you are on the upper floor be ready for a few stairs.) There is a luggage lift though which helps with check-in/check-out. Our room was small but very well appointed and comfortable. The bed was super comfy and the bathroom, while compact, did deliver. The shower was surprisingly roomy and had a great rain spout shower head. The only issue was the small shelf over the sink. I konked my head on it at first but then adjusted. Ouch. Great staff, very helpful! Breakfast was also extremely satisfying. The location cannot be beat either. An easy walk to the Circular Quay, Opera House, Harbor Bridge and surrounding establishments (The Glenmore, Pony, Le Renaissance Patisserie, etc.) Weekend events in the surrounding area also made for an exciting stay (street vendors and food). Easy access to ferries and public transportation to see other city sights and excursions.
11/13/13 Michael S Perth, Australia
Stayed 4 nights for part business part holiday. Very clean, comfortable and great service. Excellent Rocks location, close to everything including transport, food, entertainment. Good in-house food and bar. Standard rooms are very compact but adequate. Friendly and very helpful staff. You need to like stairs, there's no lift.
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