All hotels in The Rocks, New South Wales, Australia
1 room, 2 adults
You can collect Welcome Rewards® nights here34-52 Harrington Street, The Rocks, NSW, 2000, Australia, ‏‎800-491-6126
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4.3 / 5Excellent

Score breakdown (from 111 reviews)

Average rating for:

  • Cleanliness
    4.5
  • Service
    4.4
  • Comfort
    4.1
  • Condition
    4.3
  • Neighborhood
    4.7
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5.0 / 5Outstanding
"Great Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
The hotel is in a wonderful location and is within walking distance to many restaurants, shops, and sights in The Rocks. The Superior Queen room was clean, spacious, and comfortable. The staff had great recommendations on where to eat and even made a reservation for us. We were traveling in a group of four, so had two separate rooms. While the room my husband and I stayed in was fine, my husband’s parents found ants in the room they were originally given. The hotel staff were very friendly and accommodating and moved them to an upgraded room. They were very happy with the new room until the card swipe machine on the door stopped working. For the remainder of our stay, they had to have a member of the hotel staff let them into the room every time they needed back in since the hotel wasn’t able to get the mechanism fixed while we were there. The staff again were very accommodating and ended up discounting our parking for the length of our stay. So while we did have a couple of issues, overall we really enjoyed our stay and cannot say enough good things about the staff.
Genuine Hotels.com guest review
3 night family trip Mar 5, 2015
A Traveler
US
5.0 / 5Outstanding
"Great Locaton in the Rocks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Located in the heart of the Rocks district, the hotel is close to many tourist sites. Room and bed were comfortable and clean, though on the small side. Bathrooms were very tiny, but for one or two, it's adequate. Hotel décor is modern and chic. Staff was very friendly. Breakie was included in our rate and was good and tasty, though not elaborate. My room was interior and based on where the hotel is located, probably has limited (if any) views of the Circular Quay Harbor, but was essentially just around the block from the harbor. I've stay at several hotels in the Circular Quay area, all with slightly different appeal depending on what you are looking for (views of Opera House or views of city sky-line), but as far as staying in the heart of the historic Rocks district, the Harbour Rocks is an excellent choice.
Genuine Hotels.com guest review
3 night business trip Jan 22, 2015
John D
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Great location. A pleasant walk to the waterfront. We enjoyed the library in the lobby area and the friendly staff.
Genuine Expedia guest review
Other trip Jan 29, 2015
A Traveler
US
5.0 / 5Outstanding
"Amazing"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This was absolutely fantastic! I really enjoyed my stay. Paul and Emily at the front desk made my guest and I feel right at home
Genuine Hotels.com guest review
2 night trip Oct 28, 2014
Jeremy
US
5.0 / 5Outstanding
"Hidden Gem"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Not only is this in a great location but the staff was fabulous!
Genuine Hotels.com guest review
4 night trip Oct 10, 2014
A Traveler
US
5.0 / 5Outstanding
"Perfect Location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Perfect location in the Rocks District, and the staff was incredibly helpful and friendly. I will definitely stay here again if business brings me back to Sydney.
Genuine Hotels.com guest review
1 night business trip Aug 27, 2014
Kim
US
5.0 / 5Outstanding
"Perfect boutique HOTEL! !"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This hotel is perfect. Enter into a modern/rustic library lobby with a beautiful bar open 24 hrs.!! Everyone was amazing and so helpful and the rooms were beautiful and clean and just perfect for our needs. Right in the rocks a few steps from the Lowenbrau and other amazing food and pub spots and five minutes from the Harbour. We will only stay here when we are in the city.
Genuine Hotels.com guest review
1 night trip with friends Sep 28, 2014
Edwin
US
5.0 / 5Outstanding
"Great location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
We loved the Harbour Rocks-the location could not be beat as we were about a 2 minute walk to circular quay and to the harbour bridge. The area is full of great cafes, restaurants and lots of live music. The staff at the Harbour rocks was so friendly and helpful. We especially enjoyed Paul, who works at the front desk/bar and was an absolute pleasure. Our first evening we were too jet-lagged to go far and ate dinner at the bar, which was delicious as well. Overall, cannot recommend this boutique hotel enough!
Genuine Hotels.com guest review
2 night family trip Aug 30, 2014
DMDR
US
4.0 / 5Excellent
"Great Location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
The rooms are a bit small but the hotel is in great shape. Love the staff and you cannot beat the location.
Genuine Hotels.com guest review
2 night business trip Aug 14, 2014
Mark Brown
US
5.0 / 5Outstanding
"Excellent Location!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
This lovely boutique hotel is so close to Circular Quay, you can walk there in minutes. If you're going on a cruise, you can roll your luggage down the street to the ship! The staff is super friendly and the hotel is nice size. The only criticism is that there is not elevator (lift). There is a luggage "dumb waiter" so you don't have to trudge your bags upstairs. If you have a problem with stairs, ask for a room on the first floor. It's worth it.
Genuine Hotels.com guest review
1 night trip Mar 7, 2014
Joslyn M
US
5.0 / 5Outstanding
"Two days in Sydney"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
My husband and I were only in Sydney for two days. This was the perfect hotel! Quaint hotel, wonderful staff, perfect location - we walked everywhere - Opera House, botanical garden, harbor, weekend market, great restaurants and cafes, etc.
Genuine Expedia guest review
Other trip May 28, 2014
A Traveler
US
4.0 / 5Excellent
"close to all"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good stay very good---------
Genuine Hotels.com guest review
2 night trip Apr 8, 2014
jg
US
4.0 / 5Excellent
"A Rock's Beauty!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Our family of three have just spent the New Years week at this hotel. The location was great, the inhouse restaurant & surrounding restaurants didnt dissapoint, the beds were so beautiful we slept in every day. Two things not so good was the Internet access - which we ended up using the free 3 hr offer from the Rendezvous Hotel across the road! Also the bathroom was verging on being too small. Other than that a great stay!
Genuine Hotels.com guest review
7 night family trip Dec 27, 2013
Paula
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Had to change room because of smell ,no tv operation, noise,...Charged New Years rate for 4 nights and not for only 3 nights as required.
Genuine Expedia guest review
Other trip Jan 3, 2014
A Traveler
US
4.0 / 5Excellent
"Great tourist location in Sydney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We enjoyed the hotel, especially for it's prime location. We arrived in Australia via cruse, which docked two blocks away. We were within walking distance of many great sites including Darling Harbour. Within an easy walk to bus, train and ferry transportation. We did have a problem with the AC unit making noise (which was never resolved), other than that everything was fine. Overpriced maybe, but everything in Sydney is overpriced...
Genuine Expedia guest review
Other trip Nov 26, 2013
Dwight
US
5.0 / 5Outstanding
"Great location in the heart of the city"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great boutique hotel in the Rocks area close to the key city attractions. Small but adequate rooms in a charmingly renovated building. Stayed here for 7 days exploring Sydney. At arrival a bottle of wine waited for us in the room. There is an on-site bar/ lounge and a breakfast restaurant with good menu. The hotel offers pre-payment of breakfasts which gives you a lower price, but you have to commit in advance how many breakfasts you want. I typically like to eat at local places to get a better feeling of the local atmosphere. House keeping was excellent
Genuine Hotels.com guest review
7 night family trip Oct 27, 2013
Peter
US
2.0 / 5Fair
"Disappointed"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Surprisingly, this hotel does not have an elevator. It can thus be difficult to reach your room or the restaurant in the basement if you have a physical disability. The hotel staff, however, were very helpful in taking baggage to and from our room. The walls of our room were painted black. This made for a dismal ambiance, particularly since the lighting in the room was not strong. We expected better for the price.
Genuine Expedia guest review
Other trip Oct 20, 2013
CJP
US
5.0 / 5Outstanding
"Great stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very cozy accommodations great location. Very charming. Staff was very attentive and well trained.
Genuine Hotels.com guest review
2 night business trip Aug 15, 2013
Mark
US
5.0 / 5Outstanding
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very comfortable and convinent made our fiftieth anniversary A+
Genuine Hotels.com guest review
3 night trip May 16, 2013
A Traveler
US
4.0 / 5Excellent
"Still rocks, only a little less!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
I had stayed here before and had a fantastic experience. I realise now, that that was because I had the handicap access room, to the back of the hotel, away from the traffic and noise of the main street. This time, I had a room that not only captured all of the traffic noise, but had every passerby literally walking past the room window with every opportunity to peer into the room. Moreover, it was the weekend, so I also had to endure drunken serenaders. The staff are as fantastic as ever, but anyone booking should ask for a room away from the street.
Genuine Expedia guest review
Other trip Oct 8, 2012
A Traveler
US
5.0 / 5Outstanding
"The Place to Stay in the Rocks"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The Hotel was modern and great. We stayed in the Heritage superior queen room and had a view of the Sydney Opera house. The stay was comfortable and worth the cost. The location was great. A quick walk from the ferry and train station and opera house. It was ultra convenient. If I am in Sydney again this is where I am going to stay. The staff was very helpful. There was a luggage elevator, but no human elevator so you need to walk up stairs to get to your room.
Genuine Hotels.com guest review
Romance trip Jul 6, 2012
Robert
US
4.0 / 5Excellent
"Great boutique hotel in Sydney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    5.0
Very cool and well decorated. Excellent coffee and breakfast. Rooms were on the smaller side for the price, but comfortable. I wish hotels wouldn't charge for internet.
Genuine Hotels.com guest review
Business trip Jun 3, 2012
A Traveler
US

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Great Place"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Loved it. Loved the neighborhood, loved the room, loved the lobby, loved the bar. Great experience.
Genuine Hotels.com guest review
2 night romance trip Apr 22, 2015
Dale
AU
5.0 / 5Outstanding
"We will stay again for sure"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Brilliant location to access weekend markets, cafés, restaurants and everything that The Rocks has to offer. Also close to Circular Quay for ferries and trains
Genuine Hotels.com guest review
1 night romance trip Mar 6, 2015
Karen
AU
5.0 / 5Outstanding
"Great hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great location,very helpful staff. Would definitely book there again
Genuine Hotels.com guest review
2 night trip with friends Feb 24, 2015
Jillian
GB
5.0 / 5Outstanding
"Great stay in a great Sydney location."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A quick overnight stay in a very comfortable & intimate hotel in a fantastic location which was a great change from the big hotels. Small, boutique & a wonderful relaxed feeling. Breakfast was also included and the food was very nice. Staff were also friendly & welcoming.
Genuine Hotels.com guest review
1 night romance trip Feb 20, 2015
A Traveler
AU
5.0 / 5Outstanding
"Excellent position"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Great hotel, excellent position
Genuine Hotels.com guest review
2 night romance trip Feb 2, 2015
A Traveler
AU
2.0 / 5Fair
"Visit to Australia"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    -
We realise we had paid for a standard room and although small the initial look of the room was very pleasing. However as soon as we came to unpack the impracticalities of the room became apparent. There was no room for our cases. The bedside cabinets were drawers only - the space under might have been better used as a cupboard. the wardrobe was small, the ironing board could have been hung on the wall allowing us more space. The desk for the television - we felt the television might have been suspended to allow us more room. Also one huge fridge - unnecessary and a huge cupboard for tea and coffee and plugs in a really awkward place so unable to use the drawers. Shelf in bathroom in wrong place - not able to wash face or clean teeth easily and no shaving mirror. Washing line in stupid place - I could go on!
Genuine Expedia guest review
Other trip Jan 29, 2015
Mike
GB
3.0 / 5Good
"Not worth"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    1.0
  • Condition
    3.0
  • Neighborhood
    1.0
We put a lot of expectations about this Hotel. The situation is very good and the hotel is charm. But, overall, we r not happy with the hotel, and for the amount of money we paid we would go for some of the others surrounding this area. We had the room 306 and the whole night was very noisy, so , was hard to sleep even we don't have any problem sleeping at all. We ask to pay by cash on the hotels website and they charged to our credit card and the also charged to us medium bottles of water when he just a small one, we was told that this is going to be fixed...so we will see
Genuine Hotels.com guest review
1 night romance trip Jan 7, 2015
Pere
AU
5.0 / 5Outstanding
"Character accommodation"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I have stayed in many large hotels but in Sydney I keep coming back to the Harbour Rocks. It is very central to the fantastic attractions and eateries in the area. It has the unique character of a boutique hotel and although missing some of the features of larger hotels (gym, pool etc), it more than makes up for these in its atmosphere, excellent staff and location.
Genuine Expedia guest review
Other trip Jan 11, 2015
Tony
AU
5.0 / 5Outstanding
"Great Stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Had an excellent stay. The staff were incredibly friendly and very accommodating. In a fantastic area. Walking distance to main attractions, but also nice and quiet.
Genuine Hotels.com guest review
3 night romance trip Dec 8, 2014
A Traveler
AU
5.0 / 5Outstanding
"At the heart of historical Sydney"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
My wife and I booked this hotel due to its location. We were not disappointed with the location being right in the centre of historical Sydney. The staff are very helpful, unpretentious and frankly just good people. The rooms are well situated and clean with what you need.
Genuine Expedia guest review
Other trip Dec 9, 2014
Andy
SG
3.0 / 5Good
"Mixed feelings"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
On the positive side, the hotel is in an excellent location, within walking distance of the harbour and opera house. It is charming and has very comfortable and appealing common areas. Staff are friendly and competent. On the negative side, our room was small, but more importantly the bed was uncomfortable and the air conditioning unit blew directly on the bed. The window didn't open so it was necessary to have the unit on to manage the temperature in the room. It was not a good situation for sleeping well.
Genuine Hotels.com guest review
3 night trip with friends Nov 24, 2014
A Traveler
CA
4.0 / 5Excellent
"Great location"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Great location, nice boutique hotel with friendly helpful staff. Room presentable and tidy, bathroom products very nice but sink small and awkward. Outside windows need cleaning. Breakfast very good.
Genuine Hotels.com guest review
1 night romance trip Nov 8, 2014
A Traveler
AU
3.0 / 5Good
"Nice hotel at convenient location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Friendly staff. Fantastic location. Good first impression of the decor overall of the hotel and room except the bathroom. The bathroom was adequate, but found the stained grout in the floor of the white tile shower not very appealing.
Genuine Expedia guest review
Other trip Oct 15, 2014
MT
AU
4.0 / 5Excellent
"Great location, beautiful hotel no WIFI"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel is beautiful and the location is right next to The Rocks - so great for dining out and close to Waterfront - with fab views of the Opera House. The hotel had come highly recommended by several people and as I visit Australia every year for business reasons, I decided I should try it. If I was staying in Australia for a holiday I would definitely choose this hotel. But as I was here on business the lack of WIFI was a real problem. I stayed for 10 days and the WIFI in my room did not work once. It worked outside my bedroom door, but not inside! I did complain and was told that as the router was literally ‘outside’ my room they couldn't get me closer to the router so it wouldn't help to move me to a different room. The reception staff tried to reset the WIFI but nothing worked. I ended up racking up a mobile phone bill of over £1000 just to download my emails every day. Needless to say, next year I will stay at one of the faceless corporate hotels which allows me to keep in touch with the UK office without the huge costs!
Genuine Expedia guest review
Other trip Oct 11, 2014
Rachael
GB
5.0 / 5Outstanding
"FUNKY and FRIENDLY"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I was in town from the blue mountains for friends wedding in The Rocks - The Harbour Rocks Hotel was perfect ! Funky and friendly - I have no hesitation in returning or recommending it to others.
Genuine Hotels.com guest review
1 night trip with friends Sep 26, 2014
Steven
AU
3.0 / 5Good
"Good position"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Coffee and tea making facilities located in the wardrobe!! Silly shelf above the vanity basin in the bathroom made it difficult to use. Wardrobe and bathroom doors clashed. Design won over functionality too little shelf and draw space and poor use of floor space. Lovely hotel let down by poor room design and selection of furniture
Genuine Expedia guest review
Other trip Sep 25, 2014
Derek
AU
5.0 / 5Outstanding
"Magnificent boutique hotel in historic location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Enjoyed it immensely including views of harbour bridge and opera house from the bathroom!
Genuine Hotels.com guest review
2 night business trip Aug 20, 2014
Glenn
AU
5.0 / 5Outstanding
"Perfect for exploring the Rocks, staff awesome"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
We stayed just for a couple of nights but were very impressed with this hotel. The location was perfect for exploring the rocks. Modern and attractive decor, showers were amazing. The staff were incredible, very helpful and accommodating. Huge difference in customer service between staying here at this boutique hotel vs a large hotel - felt really looked after :-)
Genuine Expedia guest review
Other trip Aug 20, 2014
A Traveler
AU
5.0 / 5Outstanding
"Fantastic service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Fantastic service
Genuine Hotels.com guest review
2 night trip Aug 10, 2014
A Traveler
AU
5.0 / 5Outstanding
"A very funky hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
My husband and I chose this hotel for its location not really knowing too much about it. The hotel is very cool - a combination of old world charm and very trendy décor. Our room (# 120) was light and spacious despite the dark décor - bathroom a little small but very clean. The hotel is small but as mentioned tastefully decorated - if you're after boutique style accommodation then this is the place to stay. The staff are so warm and inviting and we'd like to make special thanks to Paul the On-site Manager who went out of his way to ensure our stay was memorable. Breakfast was included in our package and we could order anything off the a la carte menu which was delicious. The menu prices were also very reasonable which surprised us given the venue. There is a lovely little private courtyard you can have a few drinks on with comfortable lounges and heaters. We will definitely return to the hotel again without a doubt.
Genuine Expedia guest review
Other trip Aug 11, 2014
Kim
AU
5.0 / 5Outstanding
"My Favourite!!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love this place. Stay here everytime I go to Sydney. It's so classic and old, it's beautiful. And the BEST location you can stay in.
Genuine Hotels.com guest review
2 night trip Jul 25, 2014
KJ
AU
5.0 / 5Outstanding
"Great location close to circle quay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    -
Small room, but clean and well maintained. Great location. Free wifi. staff was very helpful and kind. Had a very small gym with three pieces of cardio equipment, but one was broken.
Genuine Expedia guest review
Other trip Jul 26, 2014
A Traveler
CA
4.0 / 5Excellent
"Perfect location and neighbourhood"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
We had a great stay and had an excellent meal in the hotel restaurant, Scarlett. We found staff very friendly, relaxed and helpful. Next time for a longer stay we'll book a larger room.
Genuine Hotels.com guest review
3 night trip May 16, 2014
Maurice Kiely
NZ
2.0 / 5Fair
"Great location,but..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
Great location in the heart of the Rocks. Booked Superior Heritage room but it was located on ground floor at street level and a lot of street noise at night prevented a good nights sleep. Hotel website photos of Superior Heritage room did not match the room we paid for! Management maintain it was a Superior Heritage room. If so, photos are very misleading.
Genuine Expedia guest review
Other trip May 6, 2014
barry
AU
3.0 / 5Good
"Tiny Bathroom"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    5.0
The en suite was the smallest I have ever come across; the staff informed me that due to the old building the original en suites could not be altered. For a superior room it was very small. Breakfast was ordered for our first morning; we arrived at 9.30 and there were no tables. When we were seated 10 minutes later we immediately ordered our cooked breakfast. These took over 30 minutes to arrive which is unacceptable. Apparently only 1 chef was on duty that morning.
Genuine Hotels.com guest review
3 night business trip Apr 24, 2014
A Traveler
AU
5.0 / 5Outstanding
"Excellent hotel!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Wonderful location, comfortable room, great service. We thoroughly enjoyed the restaurant, Scarlett, at which we had lunch on our first day and dinner on our second day - the quality of the food was excellent. We we plan to return to the Harbour Rocks hotel n our next visit to Sydney!
Genuine Hotels.com guest review
2 night romance trip Apr 13, 2014
biggers
AU
5.0 / 5Outstanding
"fantastic staff"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
enjoyed a wonderful stay overnight
Genuine Hotels.com guest review
1 night trip Apr 5, 2014
mg
AU
5.0 / 5Outstanding
"Stylish hotel in excellent location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great to walk into - historic building restored in interesting contemporary style. Efficient check-in and check-out. Fresh bright room with partial views of nearby Harbour Bridge and Opera House, comfortable firm bed and excellent shower. Great location behind Museum of Contemporary Art and close to public transport and sights. A good restaurant.
Genuine Expedia guest review
Other trip Apr 7, 2014
MacDuff
AU
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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