greatGenuine Hotels.com guest review
Room very tired , needed update. Walls paper thin.Genuine Hotels.com guest review
"It was fine"
One problem: I called at 8:30am and asked for the room to be made up early as we needed dry towels to use to get ready for a 2pm wedding. the front desk told me that despite the fact rooms were made up by 5pm, she would send housekeeping to make up the room right away. The maid showed up at 4pm. For $71 per night for king room for 2, it was still a […] great deal. Read moreGenuine Hotels.com guest review
comfortableGenuine Hotels.com guest review
Nice hotel and great location for me. It was VERY clean. However, no free wifi or breakfast. They also will charge you $40 (you get this money back) just to make sure nothing is wrong with the room when you leave.Genuine Hotels.com guest review
Good hotel. Clean rooms. Friendly staff.Genuine Hotels.com guest review
"1st time stay and would recommend it to others"
The room was clean when I arrived and everyday when I came back from my conference. Thank you. The conference was at the hotel so that was very convenient.Genuine Hotels.com guest review
Loved the layout of the room, breakfast buffet was really good, beds were comfy, most importantly, very cleanGenuine Hotels.com guest review
"make sure you double check your bills"
Checked in stayed one night went to hotel lobby asked front desk where do we eat out included breakfast . She said nova grill and just put your room number on the bill... All well and good untill the included breakfast cost 42 dollars for buffet breakfast,!!!! All worked out in the end but was not an easy process...Genuine Hotels.com guest review
"Very nice hotel, especially for the price."
Customer service was excellent. One of the very few hotels that actually have a life guard on duty at the pool. Very close to shopping and dining.Genuine Hotels.com guest review
- hot water didn't work - service at hotel restaurant was poor; very slow and messed up order in 2 seperate incidents - pool area smelled badly - double charged me for stay (waiting for charges to be reversed)Genuine Hotels.com guest review
Overall stay was good with great location. Some of the ammenties was missing for the normal quailities I was normally accustomed to whe staying at Hyatt.Genuine Hotels.com guest review
We only stayed here one night to visit family who lived nearby, so it was convenient for us. The hotel lobby looks nice. The room itself was clean, but pretty dated. Also, there were marks and obvious patch jobs on the walls. The bed was very comfortable. The only thing that looked updated was the bathroom. There is a Whole Foods down the road and a […] few stores and restaurants, which was nice. Read moreGenuine Hotels.com guest review
The hotel was fairly nice.Genuine Hotels.com guest review
Excellent hotel and service. Highly recommend! Staff and service are excellent, location is convenient. In room amenities, pool, restaurant are all excellent as well.Genuine Hotels.com guest review
Wonderful hotel, good staff and quiet rooms. Thanks!Genuine Hotels.com guest review
Older hotel going through some renovations but very clean and well kept overall. We had a problem with our shower and they switched our room quickly and with a very positive attitude. I'd stay there again.Genuine Hotels.com guest review
"Too noisy & cold"
Roadside and hotel noise, lumpy carpet and poor bar service. Worse was the air conditioner vent was directly at the foot of the bed. A wonder we did not catch a cold.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
We enjoyed our stay and appreciated the helpful, friendly staff. Our room had a kind bed and a queen bed but only one chair. I believe the room would have been more comfortable with another chair or two. The lighting was very good for reading which we appreciated. We were in room 322 which had an extreemly slow running tub drain. I think the shower […] could have used additional cleaning to remove some mold. All in all the room was clean and comfortable. The only real objection was the use of a flate sheet for the bottome sheet on the bed. Because the sheet was not fitted, during the night the sheet came untucked and one ended up sleeping on the mattress. I suggest you use fitted sheets. Read moreGenuine Expedia guest review
"Convenient location, good condition, small bed"
The hotel's location was the reason for my choice. The hotel was in good condition except that the front entrance was closed due to construction. The room was clean, but the one bed was a double or full size. We had reserved a King room. When we asked the clerk about this, he said "The King room reservation is a request, not a guarantee". That was a […] disappointment. Read moreGenuine Hotels.com guest review
Very clean hotel, staff very helpful and friendly, even upon arriving very late at night! Would stay here again!Genuine Hotels.com guest review
It was a last minute reservation for two rooms. Both rooms were equally well maintained, clean and comfortable.Genuine Expedia guest review
"Great location for my stay."
Very clean and staff that was always helpful. Would highly recommend this hotel.Genuine Hotels.com guest review
"Could have been better.."
Starting with the best first... we had "breakfast included" with our room rate and the food was really good. Love going below the Mason/Dixon line... the grits are already seasoned, and delicious. The staff was great... helpful, readily available and engaging. The room... although we enjoyed the layout, the pillows were wonderful and puffy, the air […] quality in the room seemed as if the carpet, curtains and or air vent needed to be cleaned. It just wasn't comfortable. Also, it seemed as if a powdered air freshener was used in the hallway as part of the carpet vacuuming, and it was not as effective as it could have been. Dirt and fragrance NEVER mix. Hopefully hotel management will implement something that makes the air/atmosphere/cleanliness more healthy and beneficial to the guests... and the on-site staff. Read moreGenuine Expedia guest review
The hotel is ideally situation for our needs and were very happy with our room and the service of the staff. A very good experience and we would recommend the hotel to friends. ThanksGenuine Expedia guest review
"the location is very bad and the stuff are irrogan"
well, don't ever book this hotel if you want friendly treatment and appreciation for your money!, the front desk people don't look at you when they are talking to you, they gave the worst rooms to you if you are not a tourist company representor, I extended my stay with them and booked a room with double the price and booked the room at 11:00 am and […] they still gave me one of their worst room! don't be deceived by the building good looking they need alot to fix, ice machine is not working and they never fix it! btw with the same price you can book a 10 times better hotel Read moreGenuine Hotels.com guest review
I Was very impressed...great hotel at a great rate!Genuine Hotels.com guest review
Hotel staff friendly and helpful. Sofa needed replacing. Room overall needed updating. Very convenient to shopping and restrauants.Genuine Hotels.com guest review
"Last minute travel plans well worth it"
My family decided to take an extended weekend to Washington DC. Realizing cost and location played an important part, I found this hotel. The accommodations were great. It was comfortably situated near the conveniences of restaurants, gas stations, and, of course, Walmart! It is only 2 miles from the Metro with the ease of parking and no hassles fighting […] the DC traffic. The staff was professional, deluxe suites relaxing, and area beautiful and safe. I highly recommend. Read moreGenuine Hotels.com guest review
"Okay but a bit shabby"
Good location to get to an event at GMU campus. Plenty of chain restaurants within short drive. Check in was a short wait- only one clerk and a trainee were juggling multiple check-ins, phone calls, and guest problems. Cleanliness and comfort were fine, but room furnishings, towels, and linens were rather shabby (some holes and stains). Very noisy plumbing […] and thin walls. Willing to overlook this for good price deal including very nice buffet breakfast in the hotel restaurant that would h. Odd layout of rooms with king and double bed on separate walls. Counter/TV cabinet filled space between the ends of the beds, so you could only swivel the tv to watch from one bed. Seems like the room was maybe a suite converted to a double and 2nd bed was where the suite living rooms would usually be. Bed was comfortable. Slow elevators-I would have used stairs from second floor room if an option, but they were only on an alarmed fire door. Was grateful to staff that took us in service elevator when lobby and elevators were busy with a busload of students. There were 4 motorcoaches and at least 2 different student groups staying there (fortunately not on my floor). Lobby and restaurant looked newer. Definitely time to rehab the rooms. Overall experience was more like a budget motel and was convenient and decent for one night, but I would not recommend a long stay. Read moreGenuine Expedia guest review
This hotel is hideous. Old and dated.Genuine Hotels.com guest review
"Got what I wanted."
Best price for a nice hotel. Just needed to crash for the night. Checked in late had free breakfast before leaving in the morning. Easy.Genuine Hotels.com guest review
"The only exceptional thing was how average it was."
Except for the expense, I missed the part about this being a 4 star motel. If I were to visit again, I would very likely choose to stay elsewhere, as I had the opportunity to directly compare it to the places others in my group were staying. But to be fair, I only stayed three nights and it was "adequate" for my needs (a quiet place to sleep and a working […] shower), plus there was ample free parking. The front desk staff I talked to were friendly and efficient. I ate all meals and conducted all my affairs elsewhere, so cannot comment on the food or other amenities, though I saw both slow speed and high speed internet access was offered for additional daily costs. Read moreGenuine Hotels.com guest review
We enjoy staying at this hotel when we travel to Fairfax. It's location is good for us and the layout of the room is also good for our us when we need to stay with our two children. Their options for breakfast is also convenient for us.Genuine Expedia guest review
Excelent rooms, cleans and confortable. Locate in good side of city. Wifi strong, parking for many cars. Is a good option for your visit to Arlington. Is very close to Washigton DC and outlets ;)Genuine Expedia guest review
We made reservations many weeks in advance at which time our credit card was charged. When we arrived, after twelve hours on the road, the hotel staff told us that they had no accommodations for us, they were overbooked. They sent us to another hotel, half an hour away. We drove under torrential rain, late at night.Genuine Expedia guest review
Never disappointsGenuine Hotels.com guest review
"Nice hotel for rate"
Nice hotel. Comfortable. The only complaint was the occasional rowdiness from tour bus kids in hallways during the late and early morning hours. However, I see this as more of a supervisory than hotel management issue.Genuine Hotels.com guest review
Very well maintained hotel would have like the bar to stay open later we stayed on a four day weekend staff very nice!!!Genuine Hotels.com guest review
Great staff easy, access to interstates.Genuine Hotels.com guest review
I have stayed at this hotel many times in the last several years and was always satisfied until this time. The room had 2 double beds that were very uncomfortable. The air conditioner did not cool even when I had it set at 63. The hot and cold faucets were backward and the chair arm fell off. Not quite sure what happened!Genuine Hotels.com guest review
The bed was uncomfortable and there was noise all night long. Sounded like the hvac was snapping and crackling all night longGenuine Expedia guest review
"Good area. Quite and easy to get food."
Quite and big parking lot. Easy access to get foods and store. Also near free way so close to airport and shopping.Genuine Expedia guest review
"Large room, excellent breakfast."
Stayed here spur of the moment. Nice, large room. Booked a queen bed and received a room with a queen bed AND a full sized bed. Nice and quiet in the hotel. Well kept and clean quarters. Nicest room I've stayed at in a while at a similar rate to hotels of lower quality/size. Free breakfast included in stay was nice. It consisted of a large buffet spread […] with made to order omelets. Read moreGenuine Expedia guest review
The hotel staff went above and beyond to make sure that we were comfortable. After horrible start to our trip the hotel, that had nothing to do with the hotel or their staff, the staff at the Hyatt not only held our room when we didn't check in but also was friendly and courteous when we were finally able to arrive.Genuine Expedia guest review
Good thank you it was nice experience Good thank you it was nice experience Good thank you it was nice experienceGenuine Expedia guest review
"A/C was blowing right on the bed the first night."
It was pleasant enough we would stay there again. Staff was good. Room was nice except for a/c blowing on me while trying to sleep in the bedGenuine Expedia guest review
"Convenience location near shopping center"
Upon arrival, the two receptionists were not welcoming or polite. It took at least five minutes before either one of them realized that I had been waiting. One was on the phone and the other was too focused on the computer. When I finally got a chance to check in, the one receptionist made me wait for some time before handing me my key cards. Unfortunately, […] my key cards were not programmed correctly and my husband had to go back down to get them programmed correctly. I was all the way up on the 14th floor, so it was very inconvenient. The manager was helpful enough to come up with my husband to make sure that the key cards worked. The amenities in the room were lacking; there was not enough coffee, cups, coffee creamer, and sugar. We reserved the room for three people but there was only enough towels for two people. Also, the beds were very uncomfortable and rather small in size. Read moreGenuine Expedia guest review
"Nice staff but hotel rooms need renovation"
The hotel is in a good location and the staff is great. However the rooms needs renovation. They have done work in the lobby and restaurant (which are nice), but the rooms are in bad condition.Genuine Expedia guest review
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