I drove 3.5 hours to the hotel, had a difficult time finding it. The hotel sits back and hidden. Once I entered the hotel I was pleased with the new contemporary decor, quick check-in and spacious room. The only thing that was difficult was the too soft bed. The breakfast buffet was wonderful and you have great coffee. I had a good two days. I would […] stay there again. Read moreGenuine Expedia guest review
"Too noisy & cold"
Roadside and hotel noise, lumpy carpet and poor bar service. Worse was the air conditioner vent was directly at the foot of the bed. A wonder we did not catch a cold.Genuine Hotels.com guest review
Great!Genuine Hotels.com guest review
We enjoyed our stay and appreciated the helpful, friendly staff. Our room had a kind bed and a queen bed but only one chair. I believe the room would have been more comfortable with another chair or two. The lighting was very good for reading which we appreciated. We were in room 322 which had an extreemly slow running tub drain. I think the shower […] could have used additional cleaning to remove some mold. All in all the room was clean and comfortable. The only real objection was the use of a flate sheet for the bottome sheet on the bed. Because the sheet was not fitted, during the night the sheet came untucked and one ended up sleeping on the mattress. I suggest you use fitted sheets. Read moreGenuine Expedia guest review
"Convenient location, good condition, small bed"
The hotel's location was the reason for my choice. The hotel was in good condition except that the front entrance was closed due to construction. The room was clean, but the one bed was a double or full size. We had reserved a King room. When we asked the clerk about this, he said "The King room reservation is a request, not a guarantee". That was a […] disappointment. Read moreGenuine Hotels.com guest review
Very clean hotel, staff very helpful and friendly, even upon arriving very late at night! Would stay here again!Genuine Hotels.com guest review
It was a last minute reservation for two rooms. Both rooms were equally well maintained, clean and comfortable.Genuine Expedia guest review
"Great location for my stay."
Very clean and staff that was always helpful. Would highly recommend this hotel.Genuine Hotels.com guest review
"Could have been better.."
Starting with the best first... we had "breakfast included" with our room rate and the food was really good. Love going below the Mason/Dixon line... the grits are already seasoned, and delicious. The staff was great... helpful, readily available and engaging. The room... although we enjoyed the layout, the pillows were wonderful and puffy, the air […] quality in the room seemed as if the carpet, curtains and or air vent needed to be cleaned. It just wasn't comfortable. Also, it seemed as if a powdered air freshener was used in the hallway as part of the carpet vacuuming, and it was not as effective as it could have been. Dirt and fragrance NEVER mix. Hopefully hotel management will implement something that makes the air/atmosphere/cleanliness more healthy and beneficial to the guests... and the on-site staff. Read moreGenuine Expedia guest review
The hotel is ideally situation for our needs and were very happy with our room and the service of the staff. A very good experience and we would recommend the hotel to friends. ThanksGenuine Expedia guest review
"the location is very bad and the stuff are irrogan"
well, don't ever book this hotel if you want friendly treatment and appreciation for your money!, the front desk people don't look at you when they are talking to you, they gave the worst rooms to you if you are not a tourist company representor, I extended my stay with them and booked a room with double the price and booked the room at 11:00 am and […] they still gave me one of their worst room! don't be deceived by the building good looking they need alot to fix, ice machine is not working and they never fix it! btw with the same price you can book a 10 times better hotel Read moreGenuine Hotels.com guest review
I Was very impressed...great hotel at a great rate!Genuine Hotels.com guest review
Hotel staff friendly and helpful. Sofa needed replacing. Room overall needed updating. Very convenient to shopping and restrauants.Genuine Hotels.com guest review
"Last minute travel plans well worth it"
My family decided to take an extended weekend to Washington DC. Realizing cost and location played an important part, I found this hotel. The accommodations were great. It was comfortably situated near the conveniences of restaurants, gas stations, and, of course, Walmart! It is only 2 miles from the Metro with the ease of parking and no hassles fighting […] the DC traffic. The staff was professional, deluxe suites relaxing, and area beautiful and safe. I highly recommend. Read moreGenuine Hotels.com guest review
"Okay but a bit shabby"
Good location to get to an event at GMU campus. Plenty of chain restaurants within short drive. Check in was a short wait- only one clerk and a trainee were juggling multiple check-ins, phone calls, and guest problems. Cleanliness and comfort were fine, but room furnishings, towels, and linens were rather shabby (some holes and stains). Very noisy plumbing […] and thin walls. Willing to overlook this for good price deal including very nice buffet breakfast in the hotel restaurant that would h. Odd layout of rooms with king and double bed on separate walls. Counter/TV cabinet filled space between the ends of the beds, so you could only swivel the tv to watch from one bed. Seems like the room was maybe a suite converted to a double and 2nd bed was where the suite living rooms would usually be. Bed was comfortable. Slow elevators-I would have used stairs from second floor room if an option, but they were only on an alarmed fire door. Was grateful to staff that took us in service elevator when lobby and elevators were busy with a busload of students. There were 4 motorcoaches and at least 2 different student groups staying there (fortunately not on my floor). Lobby and restaurant looked newer. Definitely time to rehab the rooms. Overall experience was more like a budget motel and was convenient and decent for one night, but I would not recommend a long stay. Read moreGenuine Expedia guest review
This hotel is hideous. Old and dated.Genuine Hotels.com guest review
"Got what I wanted."
Best price for a nice hotel. Just needed to crash for the night. Checked in late had free breakfast before leaving in the morning. Easy.Genuine Hotels.com guest review
"The only exceptional thing was how average it was."
Except for the expense, I missed the part about this being a 4 star motel. If I were to visit again, I would very likely choose to stay elsewhere, as I had the opportunity to directly compare it to the places others in my group were staying. But to be fair, I only stayed three nights and it was "adequate" for my needs (a quiet place to sleep and a working […] shower), plus there was ample free parking. The front desk staff I talked to were friendly and efficient. I ate all meals and conducted all my affairs elsewhere, so cannot comment on the food or other amenities, though I saw both slow speed and high speed internet access was offered for additional daily costs. Read moreGenuine Hotels.com guest review
We enjoy staying at this hotel when we travel to Fairfax. It's location is good for us and the layout of the room is also good for our us when we need to stay with our two children. Their options for breakfast is also convenient for us.Genuine Expedia guest review
Excelent rooms, cleans and confortable. Locate in good side of city. Wifi strong, parking for many cars. Is a good option for your visit to Arlington. Is very close to Washigton DC and outlets ;)Genuine Expedia guest review
We made reservations many weeks in advance at which time our credit card was charged. When we arrived, after twelve hours on the road, the hotel staff told us that they had no accommodations for us, they were overbooked. They sent us to another hotel, half an hour away. We drove under torrential rain, late at night.Genuine Expedia guest review
Never disappointsGenuine Hotels.com guest review
"Nice hotel for rate"
Nice hotel. Comfortable. The only complaint was the occasional rowdiness from tour bus kids in hallways during the late and early morning hours. However, I see this as more of a supervisory than hotel management issue.Genuine Hotels.com guest review
Very well maintained hotel would have like the bar to stay open later we stayed on a four day weekend staff very nice!!!Genuine Hotels.com guest review
Great staff easy, access to interstates.Genuine Hotels.com guest review
I have stayed at this hotel many times in the last several years and was always satisfied until this time. The room had 2 double beds that were very uncomfortable. The air conditioner did not cool even when I had it set at 63. The hot and cold faucets were backward and the chair arm fell off. Not quite sure what happened!Genuine Hotels.com guest review
The bed was uncomfortable and there was noise all night long. Sounded like the hvac was snapping and crackling all night longGenuine Expedia guest review
"Good area. Quite and easy to get food."
Quite and big parking lot. Easy access to get foods and store. Also near free way so close to airport and shopping.Genuine Expedia guest review
"Large room, excellent breakfast."
Stayed here spur of the moment. Nice, large room. Booked a queen bed and received a room with a queen bed AND a full sized bed. Nice and quiet in the hotel. Well kept and clean quarters. Nicest room I've stayed at in a while at a similar rate to hotels of lower quality/size. Free breakfast included in stay was nice. It consisted of a large buffet spread […] with made to order omelets. Read moreGenuine Expedia guest review
The hotel staff went above and beyond to make sure that we were comfortable. After horrible start to our trip the hotel, that had nothing to do with the hotel or their staff, the staff at the Hyatt not only held our room when we didn't check in but also was friendly and courteous when we were finally able to arrive.Genuine Expedia guest review
Good thank you it was nice experience Good thank you it was nice experience Good thank you it was nice experienceGenuine Expedia guest review
"A/C was blowing right on the bed the first night."
It was pleasant enough we would stay there again. Staff was good. Room was nice except for a/c blowing on me while trying to sleep in the bedGenuine Expedia guest review
"Convenience location near shopping center"
Upon arrival, the two receptionists were not welcoming or polite. It took at least five minutes before either one of them realized that I had been waiting. One was on the phone and the other was too focused on the computer. When I finally got a chance to check in, the one receptionist made me wait for some time before handing me my key cards. Unfortunately, […] my key cards were not programmed correctly and my husband had to go back down to get them programmed correctly. I was all the way up on the 14th floor, so it was very inconvenient. The manager was helpful enough to come up with my husband to make sure that the key cards worked. The amenities in the room were lacking; there was not enough coffee, cups, coffee creamer, and sugar. We reserved the room for three people but there was only enough towels for two people. Also, the beds were very uncomfortable and rather small in size. Read moreGenuine Expedia guest review
"Nice staff but hotel rooms need renovation"
The hotel is in a good location and the staff is great. However the rooms needs renovation. They have done work in the lobby and restaurant (which are nice), but the rooms are in bad condition.Genuine Expedia guest review
"This is nice hotel, the rooms are clean and nice."
I enjoyed my stay at this hotel, nice room, nice pool and it has a bar and a restaurant. There are some good restaurants in the are too and a shopping mall too.Genuine Expedia guest review
"Great place to stay."
We had a great time here after two long days doing the tourist thing in DC. Rooms was perfect and quite. Bar area was relaxing and food ordered from grill was good. Service was top notch and helpful. Only grip is the charge for internet in the room per day. Really!!! What year is this to charge for something we all need. But all in all we will stay […] again. Read moreGenuine Expedia guest review
"Great Hotel. Not so great Hotel Restaurant & Bar."
Hotel room was very clean, up-to-date and spacious. I arrived around 9pm and had very questionable service from our waiter. Good wasn't too bad, very limited menu, but it took some serious effort to flag down the waiter in a pretty empty bar to place any time of order for drinks or food.Genuine Hotels.com guest review
"Close to meeting place"
Stayed overnight for a two day meeting; stayed to not have to drive 2 hrs.Genuine Expedia guest review
"Business hotel- good deal on the weekends."
Nice hotel, great weekend rate. Asked for a high floor, and was given one. High floors have views of the blue ridge, but are not yet renovated. Very comfortable bed. Included breakfast is a great deal, but otherwise not worth it. Without the package deal, breakfast runs $17 per person, but was only $10 extra total for 2 people (5/person) as part of […] the deal. Read moreGenuine Hotels.com guest review
The double-double room was very spacious, including a "living room" area with sofa, coffee table and two end tables. We were pleasantly surprised to find such a lovely room, especially for the price we paid. We will definitely stay here again when we're in the DC area. Go Hyatt!Genuine Expedia guest review
"Nice hotel. Decent distance from DC"
Nice hotel. Decent distance from DC (our overall destination). We stayed with two adults, three children. Our room had two beds and a pull out sofa, so the accommodations were perfect for our group of 5. The hotel offers MANY free toiletries in the event that you forget something. There is a pool, although we did not try it out. Lobby is beautiful.Genuine Expedia guest review
"Good option if commute is not a problem"
I always stay at this hotel when travelling to DC. Although it is far from the main area, it is worth staying for the amenities and the lower price. The kids love the pool, the fitness room is very good and the surroundings have everything you need.Genuine Hotels.com guest review
"Clean and comfy, but no free breakfast or free wfi"
Our stay at the Hyatt Fairfax was ok. The room and beds were comfortable. Room was a bit small though. Sink needed some maintenance as it was leaking around the handle. No free breakfast or free wifi. Walls are very thin, as we could hear our neighbor's conversations (giggling, laughing, etc) at 2am. We booked because of a special deal. We normally […] stay at the Hyatt Place which offers free hot breakfast and free wifi, as well as bigger and more spacious rooms. But for the price, I can't complain too much about the Hyatt Fairfax ... but without the special deal, we probably won't come back. Read moreGenuine Hotels.com guest review
Was not overly impressed for a Hyatt.Genuine Hotels.com guest review
Their was lots of ladybugs in my room and the room next to mine. Also had issues with my key cards, went through 5 before one worked. Most staff was pleasantGenuine Hotels.com guest review
"very pleasant stay"
staff was great and breakfast buffet was excellentGenuine Expedia guest review
This was as good as any 5 star hotel. The manager was truly interested in you and after our first discussion remembered my name. The lobby is one of the most comfortable and relaxing without being pretentious I've ever been in. The water by the main desk one day was infused with cucumber and lime, the next orange. Watching the manager any little thing […] out of place he took care of it immediately rather than delegate. Read moreGenuine Hotels.com guest review
"Front Desk Staff could be a bit more helpful"
As tourists visiting an area we had never visited before, I would have expected the Front Desk Staff to be a bit more helpful. When asking for information about the Metro system into DC, I was NOT told there was a free shuttle to/from the hotel to the Metro station. It wasn't until our last day were we told about the shuttle (by another guest). That […] little bit of knowledge would have made our stay quite a bit more pleasant. We also were not told of nearby restaurants even though we asked..... Won't stay here again Read moreGenuine Hotels.com guest review
"Perfect hotel for my business needs"
A very comfortable stay with no problems. Helpful and friendly staff.Genuine Hotels.com guest review
Everything was nice except the bar needs better management or more attentive bartenders. I should not have to wait 5 minutes to get his attention.Genuine Hotels.com guest review
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