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All hotels in Herndon, Virginia, United States

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Room 1:	Number of adults in Room 0	Number of children in Room 1

Hyatt Dulles - Herndon

3.5 stars

2300 Dulles Corner Blvd, Herndon, VA, 20171 United States ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $75

available on 05/31/13

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1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0	Number of children in Room 1

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Landmarks near Hyatt Dulles

Center for Innovative Technology Complex Hotels - Herndon 280 yards
Washington, DC (IAD-Washington Dulles Intl.) Hotels - Washington 1.5 miles
Learning Tree Reston Hotels - Reston 3.4 miles
Reston Town Center Hotels - Reston 3.5 miles
National Air and Space Museum Steven F. Udvar-Hazy Center Hotels - Chantilly 3.6 miles
All landmarks in Herndon

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Hyatt Place Herndon Dulles Airport East
3.0 stars

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Sheraton Herndon Dulles Airport Hotel
3.5 stars

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The Westin Washington Dulles Airport
4.0 stars

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Candlewood Suites Herndon
2.0 stars

1100 yards from Hyatt Dulles - Herndon
Homewood Suites by Hilton Dulles International Airport
3.0 stars

1100 yards from Hyatt Dulles - Herndon

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Explore the world

Overview of Hyatt Dulles - Herndon

Hyatt Dulles is 2 miles from Washington Dulles International Airport. The hotel is 4 miles from the National Air and Space Museum Steven F. Udvar-Hazy Center and near Civil War battlefields. Arlington National Cemetery is 19.7 miles away.

The 14-story Hyatt Dulles contains a 24-hour fitness center, splash pool, and spa tub. Wooded paths for running or walking surround the hotel. The Hyatt's 24-hour business center supplies complimentary wired Internet, and the restaurant/lobby bar features complimentary Wi-Fi. Luggage storage and 29,000 square feet of meeting space are available for weddings and conferences.

Nearby tech firms and government offices make Hyatt Dulles a hive of business activity. The hotel's airport shuttle transports guests at no cost. The Hyatt Dulles hotel restaurant, Elements, specializes in seafood and American cuisine; open for breakfast, lunch, and dinner. Elements serves a hot and cold breakfast buffet from 6 AM until 10:30 AM daily. Coffee is provided in the lobby. Room service is available during limited hours.

The Hyatt Dulles hotel's 314 guestrooms feature pillowtop Grand Hyatt beds and offer Wi-Fi access (surcharge). 37-inch flat-screen TVs have HBO and video rentals are available. iHome stereos come with iPod docking stations. Lounge on a plush double sofa bed. Marble vanities, bath rugs, and KenetMD toiletries liven up the bathrooms. Guests may request one of 52 Respire by Hyatt hypo-allergenic guestrooms.

4.3 out of 5 Excellent (148 reviews)

(Neighborhood average 4.2)
Hotels.com Guest Rating

Great hotel with nice ammenities...we really liked the work out room and lap pool! Our room was comfortable and roomy...the only thing that may need... some improvement is the shuttle service. Reviewed by a Hotels.com guest on May 3, 2013

Enter dates to check prices

Hotel Info: ‎1-866-539-8117‎

from $75

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Nights

1 room, 2 adults

Rooms

	Adults	Children
Room 1:	Number of adults in Room 0 age 18+	Number of children in Room 1 0-17

Run of House

Business Plan

Pure Room

Business Plan

Executive One King

Executive Two Doubles

What you need to know

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Diners Club
Pets not allowed
Early departure fee charged
Check-out time is: noon
Check-in time starts at: 3 PM
Discover
MasterCard
Visa
American Express

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Connecting/adjoining rooms may be available, subject to availability. Guests can request connecting/adjoining rooms by contacting the property directly, using the contact information on the booking confirmation.

Amenities

General
Coffee shop or café
Elevator/lift
Garden
Gift shops or newsstand
Number of buildings/towers - 1
Patio
Restaurant
Swimming pool - indoor
Television in lobby
Umbrellas
See more facilities
- 24-hour business center
- 24-hour fitness facilities
- Air-conditioned public areas
- Ballroom(s)
- Bar/lounge
- Computer station
- Conference center
- Free guest parking during stay
- Free self parking
- Free Wi-Fi
- Luggage storage
- Meeting facilities size (feet) - 29000
- Meeting facilities size (meters) - 2610
- Number of floors - 14
- Number of meeting/conference rooms - 14
- Snack bar/deli
- Total number of rooms - 314

Rooms (all rooms include)
Blackout drapes/curtains
Clock radio
Cordless phone
Desk
Electronic/magnetic keys
Electronic check-out
Ergonomic chair
Iron/ironing board
Rollaway/extra beds available
Sofa bed
See more room details
- Air conditioning
- Bathrobes (on request)
- Bathtub or shower
- Cable TV service
- Climate control
- Coffee/tea maker
- Complimentary newspaper
- Connecting / adjoining rooms available
- Cribs/infant beds (complimentary)
- Daily housekeeping
- Designer toiletries
- Down comforter
- ESPN
- Extra towels/bedding in room
- Flat-panel TV
- Hair dryer
- HBO
- Hypo-allergenic bedding available
- iPod docking station
- Microwave (on request)
- Multi-line phone
- Pay movies
- Pillowtop mattress
- Premium TV channels
- Private bathroom
- Refrigerator (on request)
- Separate sitting area
- Sewing kit
- Sofa bed size double
- Turndown service (on request)
- Voice mail
- Wake-up calls
- Wireless Internet access (surcharge)

Services
Free parking
Multilingual staff
Porter/bellhop
Room service (limited hours)
Safe-deposit box at front desk
Self parking
Spa tub
Tour assistance
Use of nearby fitness center (discount)
Wedding services
View more services
- Airport transportation (complimentary)
- ATM/banking
- Breakfast available (surcharge)
- Coffee/tea in lobby
- Complimentary newspapers in lobby
- Concierge services
- Express check-in
- Express check-out
- Limo or Town Car service available

Business & Event
24-hour front desk
Audiovisual equipment
Banquet facilities
Business services
Dry cleaning/laundry service
Event catering
Exhibit space
Multiple large conference rooms
Multiple small meeting rooms
Technology support staff

Accessibility Features**
Accessible bathroom
Accessible parking
Accessible path of travel
Braille or raised signage
In-room accessibility
Roll-in shower

**These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

Awards

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

Dining

Elements - This restaurant serves American cuisine and is open for breakfast, lunch, and dinner.

Recreation

Guests receive discounted passes to Gold's Gym in Herndon, 2.5 miles away. Golfers have a choice of five courses within 10 miles. The closest is Reston National, an 18-hole course 5 miles east. Woody's Golf Range, 8 miles away, has a driving range, miniature golf course, and basketball court.

The recreational activities listed below are available either on-site or near this Washington, DC-area hotel; fees may apply.

Aerobics nearby
Golf - driving range nearby
Golfing nearby
Golf lessons available nearby
Golf - miniature nearby
Hiking/biking trails nearby
Horse riding/rental nearby
Ice skating nearby
Kayaking nearby
Mountain biking nearby
Paddle boats (pedalos) nearby
Pilates classes/instruction nearby
Playground nearby
Running track/path nearby
Sports center nearby
Swimming on site
Tennis nearby
Yoga classes/instruction nearby

Notification and fees

Unless otherwise indicated, the charges below are not included in the overall room price. If not included in the overall room price, they will be charged by the property at check-in or check-out. Charges can vary, for example, based on length of stay or the room you book. This property told us they will charge you for the following:

A 9 percent city/local tax will be charged

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: USD 19 per person (approximately)
Fee for in-room wireless Internet: USD 9.95 (for 24 hours, rates may vary)
Refrigerator fee: USD 25.00 per stay
In-room microwave fee: USD 25.00 per stay
Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Terms & conditions

Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

All hotels in Herndon, Virginia, United States

38.96101, -77.4223

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A short guide to Washington Dulles International Airport

With Metrorail service years away, visitors must travel by road to and from Dulles International Airport. Dulles is next to Chantilly, Herndon, and Reston—DC suburbs home to major corporations. The National Air and Space Museum’s Steven F. Udvar-Hazy Center is on the airport grounds. Its artifacts include the space shuttle Enterprise and the Enola Gay, used to drop the atomic bomb on Hiroshima.

see all hotels in Herndon

Nearby Activities & Points of Interest

Less than 0.5 miles

Center for Innovative Technology Complex - 300 yards

1.0 - 3.0 mi

Washington Dulles Intl. Airport (IAD) - 1.5 miles

3.0+ mi

Learning Tree Reston - 3.4 miles
Reston Town Center - 3.5 miles
National Air and Space Museum Steven F. Udvar-Hazy Center - 3.6 miles
Reston National Golf Course - 3.7 miles
Dulles Expo Conference Center - 5.3 miles
Lake Fairfax Park - 5.6 miles
Reston Zoo - 5.8 miles
Fair Oaks Mall - 7.7 miles
National Firearms Museum - 8.2 miles
Manassas Regional Airport (MNZ) - 17 miles
Gaithersburg Montgomery County Airpark (GAI) - 20 miles
Ronald Reagan Washington National Airport (DCA) - 22 miles
College Park Airport (CGS) - 27 miles
Frederick Municipal Airport (FDK) - 32 miles
Camp Springs Andrews Air Force Base Airport (ADW) - 33 miles
Winchester Regional Airport (OKV) - 41 miles
Baltimore Washington Intl. Thurgood Marshall Airport (BWI) - 43 miles
Front Royal - Warren County Airport (FRR) - 44 miles
Annapolis Lee Airport (ANP) - 46 miles

All hotels in Herndon, Virginia, United States

Reviews

All (148)
Business (25)
Romance (5)
Family (15)
Friends (4)
Other (99)

4.3 / 5

Excellent

Score breakdown (from 148 reviews)

5.0

(79)
4.0

(43)
3.0

(14)
2.0

(9)
1.0

(3)

Average rating for:

Cleanliness
4.5
Service
4.2
Comfort
4.4
Condition
4.3

Reviews: Overall

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Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Apr 2013

Delio

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Great hotel with nice ammenities...we really liked the work out room and lap pool! Our room was comfortable and roomy...the only thing that may need some improvement is the shuttle service.

Genuine Hotels.com guest review

3 night trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Great stay!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

We were greeted enthusiastically by Jimmy, who was very helpful. The staff was always pleasant, professional and accommodating. Our room was well appointed and clean and the bed was very comfortable. The meeting facility was excellent.

Genuine Hotels.com guest review

3 night trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"quality hotel convenient to airport"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

The room had a great view and was spacious with modern amenities. The hotel was close to the airport but not exactly a straight drive.

Genuine Hotels.com guest review

1 night business trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Ideal for Early Morning Flights from Dulles"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

I've stayed here numerous times and have been more than satisfied. My only (minor) complaint was the condition of the cabling for the TV. Wall socket exposed and a snake of wires! If I weren't a techie, I might not have figured out how to clear the snow on the TV by reconnecting an A/V cable that had come unplugged, mostly by the tension of the wires […] from the wall. Read more

Genuine Hotels.com guest review

1 night trip in Apr 2013

Ed L.

Hyatt Dulles - Herndon

3.0 / 5

Good

"Ok"

Cleanliness
2.0
Service
3.0
Comfort
3.0
Condition
4.0

The location was great. Lobby area was great. But I bet I could have gotten a much better room in a smaller hotel for the same price. Bed was comfortable, but bedding weren't that clean. Overall, ok experience.

Genuine Hotels.com guest review

1 night trip in Apr 2013

Charles

Hyatt Dulles - Herndon

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
3.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night family trip in Apr 2013

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

very comfortable and inviting. Nice amenities and services

Genuine Hotels.com guest review

1 night business trip in Mar 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Mar 2013

Nate

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Mar 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Great hotel, big and clean room and helpful staff -- no complaints.

Genuine Hotels.com guest review

1 night trip in Mar 2013

Dick

Hyatt Dulles - Herndon

2.0 / 5

Fair

Cleanliness
5.0
Service
2.0
Comfort
4.0
Condition
4.0

There was a party going on next door until 4 am. Called and complained numerous times. Also, the bed was on its last leg and not very comfortable.

Genuine Hotels.com guest review

1 night trip in Mar 2013

Terell

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"close to airport"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
4.0

Only thing missing was internet service should be included in room rate.

Genuine Hotels.com guest review

1 night business trip in Feb 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
2.0
Condition
5.0

The room was lovely, but I was too cold. could not get the heat to come on. The staff was very helpful. except for the heat, it was fine.

Genuine Hotels.com guest review

1 night trip in Feb 2013

Miss Lee

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Really nice for the price"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

I go to this hotel every time I travel to Virginia to see my girlfriend's family. It's a great deal and the service is top notch.

Genuine Hotels.com guest review

2 night family trip in Feb 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Great Hotel in Transit, and for a family"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

We booked this hotel through Expedia, and it turned out to be a very good choice

Genuine Expedia guest review

Other trip

Feb 6, 2013

Swapan

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"great escape thats close to home"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

completely enjoyed our stay. the hotel was wonderful and very comfy. close to restaurants

Genuine Hotels.com guest review

1 night romance trip in Jan 2013

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Good Hotel"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

We had a great time. This was the second time we stayed there. The food is expensive, and there's no where convenient nearby to eat, so that's the downside. But it's very convenient and the staff is friendly. They also have a lot of choices on the TV, and though the pay channels are pricey, they have a selection. Which was nice since we were looking […] to have a romantic evening. Read more

Genuine Hotels.com guest review

1 night trip in Dec 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Very good place to stay"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

Very comfortable stay. I stayed just one night since my flight was cancelled. It takes about 10 min on the shuttle to get to the hotel and there's a shuttle every 30 mins. Not bad at all!

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Great Experience"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The staff was very attentive and helpful. I left my IPod Touch at the hotel. I called and they were very helpful in returning it to me. Doreen was the very courteous staff representative that helped me. The shuttle driver (that took us from the hotel to the airport and back) was very courteous, pleasant and prompt. Check-in was very easy and all my […] questions were answered courteously and promptly. The only slightly negative experience was when I called room service (and the menu was good) the attitude of the person who answered the phone to take the order was not up to the level of the other staff. I ended up not placing the order, but it did not ruin my experience. Read more

Genuine Expedia guest review

Response by Hyatt Dulles Thank you for posting comments about your recent stay with us. I was happy to hear that you enjoyed your accommodations and we were able to get your iPod touch back to you. I was disappointed to learn about your experience with Room Service. I will make sure to address this with our associates so it does not happen in the future. Best Regards, Melanie

Other trip

Jan 11, 2013

Rita

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Jan 2013

A Traveller

Hyatt Dulles - Herndon

2.0 / 5

Fair

"service"

Cleanliness
3.0
Service
1.0
Comfort
3.0
Condition
4.0

Front desk was very polite and accomodating. Upon arrival my tv didnt work, immediately they sent someone to fix it...however, matenaince said "this is probably not like your tv at home, this is the best we can do" My screen was fuzzy. Then in the morning I asked for more conditioner, they said they would have housekeeping bring it, and they never […] did. Read more

Genuine Hotels.com guest review

1 night romance trip in Dec 2012

cat

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"very nice Dulles hotel"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

nice airport hotel with a nice gym and pool--perfect for the early AM flights out of Dulles

Genuine Expedia guest review

Other trip

Jan 2, 2013

A Traveller

Hyatt Dulles - Herndon

3.0 / 5

Good

"Disappointing"

Cleanliness
3.0
Service
3.0
Comfort
2.0
Condition
4.0

The room was tiny and the sofa bed uncomfortable. The staff had thick accents so it was difficult to understand them

Genuine Expedia guest review

Other trip

Dec 30, 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"e.g. "Great hotel for a family""

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Great hotel for every one. Breakfast was very good and hot food. Hotel staff was very friendly.

Genuine Expedia guest review

Other trip

Dec 28, 2012

A Traveller

Hyatt Dulles - Herndon

1.0 / 5

Poor

"The phony discount"

Cleanliness
4.0
Service
1.0
Comfort
3.0
Condition
5.0

Imagine reserving a room at a hotel only to find after you’ve checked in that there is no TV in the room. So you call downstairs and are told: “no problem, for $9.95 additional we can have one moved into your room immediately”. And that’s exactly how I felt when Hyatt Dulles advised me that for that same sum I would be given internet access in my room! […] Are you telling me that in this day and age internet access isn’t included as part of the room fee? No, was the answer. So with that I concluded I will no longer be renting any rooms from Hyatt––anywhere! Moreover, the fact that Expedia allowed this “discounted” room to sold to me under those circumstances has caused me to now question just how much “service” that Expedia is actually providing me. If I have to check out every one of the details that end up being “add-ons” to my discounted hotel room, how much of a discount did I actually receive? Read more

Genuine Expedia guest review

Other trip

Dec 27, 2012

Tom

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Convenient for an overnight stay near the airport"

Cleanliness
4.0
Service
4.0
Comfort
3.0
Condition
4.0

I wish the room was more sound-proof. I was disturbed quite a few times due to noise from adjacent rooms or from the above.

Genuine Expedia guest review

Other trip

Dec 24, 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Convenient and quiet"

Cleanliness
4.0
Service
5.0
Comfort
5.0
Condition
4.0

Everything was great except the eye sore of collected dirt and dust on the vents of the hotel room, especially in the area of the restroom in the shower. There wasn't a safe available in the room but the hotel offers safety deposit boxes at the front desk. Service of the staff was exceptionally great and friendly. I would recommend this hotel to anyone […] for any occasion whether it be for vacation or business. Read more

Genuine Hotels.com guest review

4 night business trip in Dec 2012

Jenny c

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Nice atmosphere"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
3.0

I really enjoyed my stay and would definetely come again

Genuine Expedia guest review

Other trip

Dec 2, 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Excellent choice near IAD / Dulles"

Cleanliness
5.0
Service
4.0
Comfort
5.0
Condition
5.0

Solid all around. Only 'miss' was woman at reception who had a strong accent and spoke very low, so we think we understood about half of what she said. Airport shuttle is convenient. It picks up from the airport on the 30/60 and leaves the hotel on the 15/45. No need to call. Tip: We booked a room rate that included breakfast for 2, which is a fraction […] of the price of the a la carte price for 2 for breakfast. You can also get a to-go box to fill from the buffet. Read more

Genuine Expedia guest review

Other trip

Nov 28, 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"close to office"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

unusual that restaurant was closed, bathtub was old

Genuine Hotels.com guest review

2 night business trip in Nov 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

2 night trip in Nov 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Perfect Port in a Storm!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

The staff were welcoming, friendly and eager to help, the Chicken Tortilla Soup in the restaurant was fabulous, the bed was very comfortable and the shower was great. The shuttle to the airport was convenient and ran often. Just a great place to stay!

Genuine Expedia guest review

Other trip

Nov 2, 2012

Claire

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Good hotel for early AM flight out of Dulles"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Only minor complaint: Expedia said that the room rate included free internet when I completed the reservation. When I asked about this at the hotel, they said this was NOT included. I only ended up getting free internet included in my stay because I am part of the Hyatt rewards program.

Genuine Expedia guest review

Other trip

Nov 2, 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
3.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Oct 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"Nice stay!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Very convenient. Shuttle to airport and shopping/dining area was very helpful. Hotel room and bed was very comfortable. Staff very pleasant and helpful. Very good rate for the high quality level. Also, my bag was delayed and they provided everything I needed in terms of toiletries.

Genuine Hotels.com guest review

2 night trip in Oct 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"fantastic"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

It's really fantastic stay !!

Genuine Hotels.com guest review

Other trip

Sep 28, 2012

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Nice"

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

Nice, staff was extremely nice. Hotel was clean, the food was ok, but extremely over priced. Needs more channels and wifi could of been better.

Genuine Hotels.com guest review

5 night trip in Sep 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"GREAT HOTEL!!!!!"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

Everything was perfect; the staff was friendly, courteous and very professional, the comfort, the amentities and the cleanliness of the room was lovely. We would highly recommend the Hyatt at Dulles Corner to everyone. ,

Genuine Expedia guest review

Other trip

Sep 24, 2012

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

Cleanliness
3.0
Service
4.0
Comfort
3.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night family trip in Sep 2012

sudheer

Hyatt Dulles - Herndon

4.0 / 5

Excellent

"Not Bad"

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
3.0

The staff was very friendly. The first room they put us is had a toilet that didn't work, but they moved us to another room and threw in a free movie for our troubles, so that was nice. However, the bathroom in the second room had rust around some fixtures, an inch of dust lining the inside of the vent (not exaggerating), and some mold on the back of […] the toilet where it's grouted to the floor (I saw it when I had to bend down for something). So it was fine, but it looks like they need to do some work on their bathrooms. Read more

Genuine Hotels.com guest review

1 night trip in Sep 2012

Deen

Hyatt Dulles - Herndon

4.0 / 5

Excellent

Cleanliness
4.0
Service
4.0
Comfort
4.0
Condition
4.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Sep 2012

Joe

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

"good for family"

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
4.0

Our stay was pleasant. Our son really enjoyed the pool and the fish pond in the lobby. I called ahead of time to request a refrigerator and a pack-and-play for our room. Both were complimentary.

Genuine Expedia guest review

Other trip

Sep 4, 2012

A Traveller

Hyatt Dulles - Herndon

4.0 / 5

Excellent

Cleanliness
4.0
Service
5.0
Comfort
4.0
Condition
4.0

Room was a little small, though nicely laid out. Details re internet access not provided up front, tried to get online, saw there was a daily charge, when asked about it front desk personnel nicely offered free access if I signed up for their rewards program. Would be better to offer it up front so guests don't need to jump thru all these hoops.

Genuine Hotels.com guest review

Response by Hyatt Dulles First off, thank you for choosing the Hyatt Dulles for your recent trip to Northern Virginia. You are indeed correct that we should have provided you with all the internet options up front. I will make sure to address this with our front desk associates and I apologize for any inconvenience this may have caused during your stay with us. I hope you come back and visit us again in the future.

1 night trip in Aug 2012

A Traveller

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night business trip in Aug 2012

Dorothy

Hyatt Dulles - Herndon

3.0 / 5

Good

"Beware of Services if you book from 3rd party"

Cleanliness
3.0
Service
3.0
Comfort
3.0
Condition
3.0

Beware of Services if you book from 3rd party... Don't take free internet service for granted since free wifi are everywhere nowadays. I booked via hotels.com. They only mentioned free breakfast. I was surprised when they only give two free breakfast for two while our family of five were staying there. WIFI was not free in the room. 12.95/night was […] offered . Read more

Genuine Hotels.com guest review

Response by Hyatt Dulles Thank you for the feedback that you provided on your recent stay with at the Hyatt Dulles. I was disappointed to learn that you did not enjoy your stay at our Northern Virginia hotel. While I'm not sure what hotel package you purchased, most of our packages only include breakfast for two. Our associates should have recognized that this would not work for you and your family and offered an alternative solution. We will address this with our restaurant and front desk operations team for the future, so that we may better accommodate packages with more than two guests in a room. We do charge for internet service in our guest rooms, however we do offer complimentary internet in our lobby and through our complimentary 24-hour business center. Again, thank you for providing us with feedback. We will use the concerns you provided to provide better service in the future. Sincerely,

4 night business trip in Aug 2012

Tarique H

Hyatt Dulles - Herndon

5.0 / 5

Outstanding

Cleanliness
5.0
Service
5.0
Comfort
5.0
Condition
5.0

This guest did not leave a comment.

Genuine Hotels.com guest review

1 night trip in Aug 2012

A Traveller

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