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1 room,  2 adults 
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Room 1:

Best Western Plus City Centre/Centre-Ville - Quebec

46.815028, -71.225328
3 stars
330, de la Couronne street, Quebec, QC, G1K6E6 Canada ‎1-866-539-0036‎ | Welcome Rewards™

For every 10 nights, get 1 free!

Lowest price $109
available on 06/02/13
Price Match Guarantee
4.2 401 5

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    Best Western Plus City Centre/Centre-Ville
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    1 room,  2 adults 
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    Landmarks near Best Western Plus City Centre/Centre-Ville

    • Church of St. Roch Hotels - Quebec 180 yards
    • Le Lieu Hotels - Quebec 360 yards
    • Lower Town Hotels - Quebec 420 yards
    • Quebec General Hospital Hotels - Quebec 590 yards
    • Saint Jean-Baptiste Church Hotels - Quebec 740 yards
    • All landmarks in Quebec

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    Overview of Best Western Plus City Centre/Centre-Ville - Quebec

    Location.

    Best Western City Centre is 0.5 miles (0.8 kilometers) from Artillery Park and 0.7 miles (1.1 kilometers) from Tourny Fountain and the Parliament Building. Basilique Cathedrale Notre-Dame-De-Quebec and Ursulines de Quebec Museum are 0.9 miles (1.4 kilometers) from this Quebec hotel.

    Hotel Features.

    Best Western Plus City Centre features hand-painted murals, including a depiction of the Quebec landscape on the walls surrounding the indoor pool and spa tub. This Quebec hotel offers complimentary wireless Internet in public areas and complimentary 24-hour use of the lobby computer with Internet point, complimentary newspapers and a fireplace can also be found in the lobby. Best Western Plus City Centre conveniently provides express check-out and valet parking for a surcharge (self parking is not available). The hotel's bar/lounge is the perfect place to unwind. Room service during limited hours is available.

    Guestrooms.

    This Quebec hotel offers complimentary wireless Internet access, local calls, and flat-screen 40-inch TVs with cable and pay movies in all rooms. Other room amenities at Best Western City Centre include coffeemakers, iPod docking stations, desks, ergonomic chairs, laptop-compatible safes, and restful memory foam mattresses aided by blackout drapes. Bathrobes are available upon request.

    All rooms at this accommodation are non-smoking.

    Image of Best Western Plus City Centre/Centre-Ville, Quebec
    4.2 out of 5 Excellent (401 reviews)
    Hotels.com Guest Rating
    TripAdvisor Traveller Rating
    We chose this hotel b/c we were booking the night before we came to Quebec city and needed the cheapest place with a high level of comfort, excellent... reviews and within walking distance of the Old, Lower town. It's right outside the City wall! :) I didn't go w the hostel or airbnb (which i like doing) b/c this was my friend's first out-of-the country experience and I wanted to make sure nothing would go wrong and that the stay would be comfortable. This hotel is located in the Upper town just minutes from major streets you'd visit and a 15-20 min walk to the lower town. Take the bus. It's 15 min and reliable. The staff from the valet to the front desk to the servers are all helpful, knowledgeable and extremely welcoming. Morning breakfast was the best continental, complimentary breakfast i've ever had at a hotel due to the nice food layout, quality, seating and service. Nothing could go wrong with your stay here. My only complaint is that they charge you an arm and a leg for in-room internet. They have free internet on 3 computers, one printer and high speed in the lobby but still. Free TV to compensate I guess. Stay here. It's lovely and quiet. Has a boutique hotel feeling at this location instead of a hotel chain feel. There's a pool and hot tub too. by exhibitE  from NYC on 03/21/13

    Enter dates to check prices

    Hotel Info: ‎1-866-539-8117‎
    from $109
    Nights
    0
    1 room,  2 adults 
    Adults Children
    Room 1: age 18+ 0-17

    Traditional Room Two Queen

    Traditional Room 2 Queen-Non Refundable

    Traditional One King - Non Refundable

    Traditional Room One King

    What you need to know

    • Extra-person charges may apply and vary depending on hotel policy.
      Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
      Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    • American Express
    • Diners Club
    • Discover
    • MasterCard
    • Visa
    • Check-in time starts at: 4 PM
    • Pets allowed
    • Check-out time is: noon
    • Pet maximum weight in lb is: 80

    • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

    Amenities

    • General
    • Bar/lounge
    • Coffee shop or café
    • Elevator/lift
    • Fireplace in lobby
    • Number of floors - 6
    • Restaurant
    • Smoke-free property
    • Swimming pool - indoor
    • Total number of rooms - 180
    • Umbrellas
    • See more facilities
      • Air-conditioned public areas
      • Computer station
      • Free Wi-Fi
      • Internet point
      • Luggage storage
      • Smoke-free property (fines apply)
      • Valet parking (surcharge)
    • Rooms (all rooms include)
    • Blackout drapes/curtains
    • Clock radio
    • Cribs/infant beds available
    • Desk
    • Electronic/magnetic keys
    • Ergonomic chair
    • In-room safe
    • Iron/ironing board
    • Rollaway/extra beds available
    • Window opens
    • See more room details
      • Air conditioning
      • Bathrobes (on request)
      • Cable TV service
      • Climate control
      • Coffee/tea maker
      • Complimentary toiletries
      • Daily housekeeping
      • Flat-panel TV
      • Free local calls
      • Free Wi-Fi
      • Hair dryer
      • In-room safe (laptop compatible)
      • iPod docking station
      • Memory foam mattress
      • Multi-line phone
      • Pay movies
      • Shower/tub combination
      • Voice mail
      • Wake-up calls
    • Services
    • Breakfast available (surcharge)
    • Complimentary newspapers in lobby
    • Concierge services
    • Express check-out
    • Fitness facilities
    • Multilingual staff
    • Room service (limited hours)
    • Safe-deposit box at front desk
    • Spa tub
    • Valet parking
    • Business & Event
    • 24-hour front desk
    • Business services
    • Dry cleaning/laundry service
    • Accessibility Features**
    • Accessible bathroom
    • Accessible parking
    • In-room accessibility

    **These amenities may be available only in some rooms or units. Some amenities may incur additional fees.

    Dining

    Bistro Le 330 - Open daily for a full breakfast with a surcharge from 7 AM - noon and for dinner from 5 PM - 10 PM.

    Room Service (limited hours) - Room service is available for both breakfast and dinner.

    Recreation

    Guests enjoy an indoor splash pool with adjacent spa tub and a fitness center with cardio and strength-training equipment.

    The recreational activities listed below are available either on site or near the hotel; fees may apply.


    • Swimming on site

    Notification and fees

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.


    • Breakfast fee: between CAD 5 and CAD 15 per person (approximately)
    • Valet parking fee: CAD 22 per night
    • Pet fee: CAD 15 per pet, per day (maximum CAD 90 per stay)
    • Deposit: CAD 200 per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Terms & conditions

    Extra-person charges may apply and vary depending on hotel policy.
    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    All hotels in Quebec, Canada
    Map
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    46.815028, -71.225328
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    Area map

    A short guide to Lower Town

    Lower Town, a neighborhood in Old Quebec, is the earliest site of French civilization in North America. The major streets are St-Pierre, Dalhousie, St-Paul, and, St-André. The narrow streets of Quartier du Petit-Champlain, featuring Maison Chevalier, and rue du Petit-Champlain, a pedestrian-only street lined with cafes and shops are popular with visitors.

    see all hotels in Quebec

    Nearby Activities & Points of Interest

    Less than 0.5 miles

    • Eglise Saint-Roch - 200 yards
    • Le Lieu - 400 yards
    • Saint Jean-Baptiste Church - 700 yards

    0.50 - 1.0 mi

    • Artillery Park - 900 yards
    • Quebec Palace Station - 1000 yards
    • Quebec City Convention Center - 1000 yards
    • Observatoire de la Capitale - 1000 yards
    • Grand Theatre de Quebec - 1000 yards
    • Esplanade Park - 1100 yards
    • Parliament Building - 1200 yards

    3.0+ mi

    • Quebec Airport - 7.7 miles
    All hotels in Quebec, Canada
    Reviews
    • All (401)
    • Business (21)
    • Romance (27)
    • Family (59)
    • Friends (21)
    • Other (273)
    4.2 / 5
    Excellent

    Score breakdown (from 401 reviews)

    • 5.0
      (149)
    • 4.0
      (193)
    • 3.0
      (40)
    • 2.0
      (15)
    • 1.0
      (4)

    Average rating for:

    • Cleanliness
      4.4
    • Service
      4.4
    • Comfort
      4.4
    • Condition
      4.3

    Reviews: Overall

    • < Previous
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    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "within walking distance of major sights"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    We chose this hotel b/c we were booking the night before we came to Quebec city and needed the cheapest place with a high level of comfort, excellent reviews and within walking distance of the Old, Lower town. It's right outside the City wall! :) I didn't go w the hostel or airbnb (which i like doing) b/c this was my friend's first out-of-the country […] experience and I wanted to make sure nothing would go wrong and that the stay would be comfortable. This hotel is located in the Upper town just minutes from major streets you'd visit and a 15-20 min walk to the lower town. Take the bus. It's 15 min and reliable. The staff from the valet to the front desk to the servers are all helpful, knowledgeable and extremely welcoming. Morning breakfast was the best continental, complimentary breakfast i've ever had at a hotel due to the nice food layout, quality, seating and service. Nothing could go wrong with your stay here. My only complaint is that they charge you an arm and a leg for in-room internet. They have free internet on 3 computers, one printer and high speed in the lobby but still. Free TV to compensate I guess. Stay here. It's lovely and quiet. Has a boutique hotel feeling at this location instead of a hotel chain feel. There's a pool and hot tub too. Read more
    Genuine Hotels.com guest review
    2 night romance trip in Mar 2013
    exhibitE
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Comfortable Room"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Room was comfortable and in good shape. Shower worked well. Coffee and Tea in room was a nicefeature. Front desk was friendly. Pool was cool, hot tub was just right. On site restaurant provided a good Sunday Morning Buffet.
    Genuine Hotels.com guest review
    2 night trip in Feb 2013
    Greg
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Close to everything"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    We were there for a hockey tournament, couldn't have been happier with our stay. Room clean, bed comfortable, delicious coffee in the room, always fresh towels available, the kids loved the pool. And the location was superb! Literally 10 minutes from everything! Easy access to the expressways & walking distance to the downtown. A definite 5 in my book, […] will stay there again for sure. Read more
    Genuine Hotels.com guest review
    5 night trip in Feb 2013
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "e.g. "Great hotel for a family""

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    I brought my dog with me and everything was fine. One downside no pet walk area, not a fan of. him using the side walk as a Bathroom area
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your review about your stay at the Best Western Plus City Centre Quebec. We appreciate that you took the time to post it. We are indeed family friendly and pet friendly as it has become more and more important for travelers. In fact, being located downtown Quebec City, it is true that the landscaping of the hotel is very limited for walking the dog. However, there are at least 3 parks in the surrounding where guests can walk their dog. They are to be found about 3 to 10 minutes walk from our hotel. For the benefit of all readers, I would like to define a little more our pet friendly policy. We actually accept well-behave pets weighing less than 80 pounds / 36 Kilos (excluding exotic animals). There are fees of $15 per night, for one or two animals, a maximum of $ 90 per week for cleaning purpose. Upon check-in, we welcome dogs with a great doggie welcome kit that includes a bottle of water, a bag of kibble food, a biodegradable serving dish, some waste pick-up bags and baked cookie treats! After check-out, we deeply clean the room and shampoo the carpet to refrain allergies. To conclude, it was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western Plus City Centre Quebec for your next stop in Quebec City. We look forward to it.
    Other trip
    Feb 10, 2013
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    3.0 / 5
    Good
    "Good for the price and location"

    • Cleanliness
      3.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      2.0
    Great location but the hotel is ins need of mantainance. Old and needs more cleaning, but the advantage of the superb location surpasses the disadvantages.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your cooperation in taking the time to post your comments following your visit to the Best Western City Plus Centre Quebec. I am grateful that you let us know of your impressions. I am disappointed that cleanliness was your least favorite thing about our hotel. I would like to take the opportunity to give more information to all travelers about cleanliness with the Best Western new cleaning program we are proudly participating in. As part of its continued dedication to lead the hospitality industry in customer care, this “I Care Clean Program” sets new standards for customer care. We understand the importance of a clean and well-maintained hotel has become the number one priority for guests. Participating in this program means using advanced cleaning technologies and follow specific maintenance polity. Moreover, I would like to specify that even if we continually renovate and renew our decor, part by part, every year, our style is rather conservative and classic. This being said, I am glad that you enjoyed our great location and good value. Again thank you for your contribution. It was a real pleasure to welcome you and we are looking forward to seeing you again.
    Other trip
    Jan 14, 2013
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "A great experience in Quebec city"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Great experience and great hotel. I went for a couple of days from Montreal. I was visiting from Minneapolis. I enjoyed my stay and was impressed with the cleanliness and comfort of the hotel.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and our biggest reward is certainly having guests telling us we were able to exceed their expectation like you did. I would add that our property will also be very appropriate for people who would like to truly live Quebec City since, even if we are less than 1 kilometer from the main touristic area, our neighborhood the Nouvo St-Roch is the old working class neighborhood now reborn as centerstage for the city’s artistic events and as a cultural hub. Again, thank you for a most generous review. It was a true pleasure to have you stay with us and we hope you will stay with us the next time you are in Quebec City.
    Other trip
    Dec 2, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    2.0 / 5
    Fair
    "Won't stay there again"

    • Cleanliness
      1.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      1.0
    the overall hotel is very outdated, the room had very bad smell, in general the hotel and the room are kept in a poor condition which make me not recommending it.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them on TripAdvisor. I am disappointed we did not meet your expectations. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your patronage and hope you will stay with us at the Best Western Plus City Centre Quebec the next time you are in Quebec City. I can assure you we will do everything we can to make your stay a comfortable one.
    Other trip
    Nov 30, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Great Stay"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was very clean and the management was very friendly. They have a nice breakfast buffet for about 14 dollars Canadian. I have never slept at a hotel with as comfortable as a bed. They have tempur-pedic mattresses. It is a little bit of a walk if you want to the old down, but not to bad and considering the lack of parking at the top of the hill […] it is not to bad. Read more
    Genuine Hotels.com guest review
    1 night family trip in Nov 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Very nice."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Room was very nice and clean. Comfy bed and good location. Nice restaurants in walking distance. Would have like a shuttle to airport. Taxi was $35.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. Our neighborhood, the Nouvo St-Roch District is a new tourist destination born in dynamic sector of the capital, on the sidelines of Old Quebec. Our sector is becoming more and more the center-stage for the city’s artistic events and as a cultural hub. The design of this commercial artery allows visitors to discover a pleasant and innovative real life environment. Restaurants of all styles and prices in addition of a host of different boutiques are located on the popular St-Joseph Street, within five minutes walking form our hotel. Regarding transportation form airport to Quebec Downtown, only taxi can do "pick up" at Quebec Airport for a flat rate of 35$ one way. It was a real pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Québec City. We look forward to it!
    Other trip
    Oct 29, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Very good location, within 15 minute walk to Old Town Quebec.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    D. Kerner
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "great pplace"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    beyond our r expectations. what service, cleanliness, the pool!! all excellent.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec and for the perfect 5 out of 5 score you gave us. I appreciate that you took the time to post them and I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. Again, thank you for a most generous review. It was a true pleasure to have you stay with us and we hope you will visit us again the next time you are in Quebec City!
    Other trip
    Oct 18, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Wonderful Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This is a very good hotel in great location to get many buses, especially if you are not able to climb all Quebec's hills-- of which there are many. Since we don't speak French it was nice to see the hotel has many English language channels on TV, and an easy to set alarm clock.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate you mention about our location and public transportation. Our neighborhood is called the Nouvo St-Roch and if you do not want to use your car to travel to Old Quebec from here, it can be easily reached by foot, city bus or cab. Close to our hotel, we do have a public transportation bus terminal (in front of the library) and also two majors bus lines 800-801 located on Couronne and Dorchester Street . Bus fare is 3.00$ and travelers can buy tickets at the 24h/7 convinience store in front of the hotel on Couronne Street. We invite guest who needs information regarding public transportation Reseau de Transport de la Capitale (RTC) and/or taxi to see our Front Desk Clerk. It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Québec City. We look forward to it!
    Other trip
    Oct 18, 2012
    M & T
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2012
    Luciano
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    3.0 / 5
    Good
    "There's a reason it still has vacancies..."

    • Cleanliness
      1.0
    • Service
      3.0
    • Comfort
      2.0
    • Condition
      4.0
    When we found out we were in a room with the only (non-opening) window facing the hotel courtyard, we asked to be moved. Desk said they could do that, but then once we completed check-in, we were told that no other rooms were available. Spending two days in a windowless room (unless you're an exhibitionist), with a shower that didn't drain and a carpet […] full of broken glass was a little underwhelming. Glass was from a drink that had been broken before our stay-lemonseed on the floor next to the chunks and shards. There is a reason this hotel is still available at the last minute. Read more
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for posting your comments regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am sincerely sorry for the inconvenient you have experienced. Your story was transmitted to our General Manager. Please accept our most sincere apologies and and hope you will stay with us at the Best Western Plus City Centre the next time you are in Québec City.
    Other trip
    Oct 2, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Overall the service is good.
    Genuine Hotels.com guest review
    Other trip
    Sep 30, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    loved the rooom staff attentive
    Genuine Hotels.com guest review
    2 night romance trip in Aug 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Positive experience
    Genuine Hotels.com guest review
    2 night trip in Sep 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "close to all must see sights"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Very comfortable beds and relaxing atmosphere
    Genuine Hotels.com guest review
    1 night trip with friends in Sep 2012
    Marian
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Not a bad location."

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      3.0
    • Condition
      4.0
    The Hotel is near many restaurants. There is a very good 24 hr Dépanneur next store. It is quite a journey to the Old Town, however.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your review about your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post it. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. Concerting our location, according to Google Maps, there is a distance of 1300 meters between us and the walls of the Old City (St-Jean Gate). It will take you 20 minutes to reach it and 15 minutes for the walk back to the hotel. A free elevator is located at the end of de la Couronne Street for you to avoid climbing hills to the Old City. And it is true that Downtown Quebec is blessed with many very good restaurants. A large variety can be found within short walking distance from the hotel. Again, thank you for your comments. It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western Plus City Centre Quebec the next time you are in Quebec City.
    Other trip
    Aug 30, 2012
    Cory
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Good decision for anyone"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Fine hotel, close proximity to city, pleasant and courteous staff.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction and we are especially proud of the 5/5 score concerning the overall services of the hotel area which is not always known from travelers. Soon enough, Quebec City landscape will transform from summer to autumn and it will be even more beautiful. There will be a lot to explore on the country side of Québec. A good pretext for another visit! It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Plus Centre Quebec the next time you are in Québec City. We look forward to it!
    Other trip
    Aug 27, 2012
    Ken
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Good hotel to stay at reasonable cost"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Place is a little bit away from old quebec, but hotel facility and service is good enoguh.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our staff performance was valued. I am thankful that you let us know of your satisfaction. Concerning our position, we are in fact precisely 1 Kilometer from the walls of the Old City. I would like to advise travelers that many options are available to get to the Old part of the city from our hotel. The best and free way is to go by walk since only a short 15 minutes’ walk is necessary. Because it is uphill, a free elevator is available at the end of Couronne Street to ease the walk. Otherwise, you can use the public transportation for a few bucks. And also, a taxi-cab can be taken for about 10$. The Front Desk staff would be more than happy to give more information about how to get to the Old City. It was a real pleasure to have you stay with us and we hope you will stay again with us at the Best Western Plus City Centre Quebec the next time you are in Québec City. There are still many special events to come in the city this summer and fall. Don’t miss it!
    Other trip
    Aug 9, 2012
    Yuki
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "had a great stay in Quebec City"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    We enjoyed our stay. The front desk personnel were extremely helpful and pleasant. The room was very nice and the bed was exceptionally comfortable.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated.It was a true pleasure to have you stay with us and I am sincerely happy to know that you will visit us again with your family the next time you are in Quebec City. We look forward to it!
    Other trip
    Jul 10, 2012
    John
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Nice"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      3.0
    • Condition
      4.0
    The room was small but it was clean and it had a very nice bathroom. The bed was a 4.5 out of 5. The front desk staff was extremely nice and informative. The walk to Old Quebec took about 15 mins, but it is uphill. We didn't eat at the new restaurant or use the pool.
    Genuine Hotels.com guest review
    3 night romance trip in Jul 2012
    Allison
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Short stay in Quebec City"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    While this is not located in the Old City area, it is walkable, but up hill! Otherwise there are also restaurants and shops within walking distance close by. Did not try out restaurant in hotel. Our booking did not include breakfast, so used the coffee shop for quick breakfast. had to pay the $20 for valet parking my car, but this was known ahead of […] time. Safe parking was important for my piece of mind. Wonderful city and this hotel met my expectations. Read more
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western City Centre Quebec. I appreciate that you took the time to post them on Expedia. Our in house restaurant named Settimo Cielo! During summer time, a full American breakfast buffet will be available each morning at 14.95$ per adult but you will still be able to order from our “a la carte” breakfast menu, also dinner menu is available from 5:00 PM to 10:00PM. We are happy to welcome the Cafe-In (coffee shop) in our walls. This is a new roasting house and wine bar offers a selection of 20 premium coffee; in the lounge / wine bar section we offers 12 kinds of wine served by the glasse, you can also choose beers on tap and cocktail. Quebec City parking situation is very similar to what is happening in downtown of most of the large cities: there is more demand than parking spaces available. To accommodate our guests, we got as many spaces as possible in the surroundings some of which are located 10 minutes walking from the hotel. Valet service is available for 20.00$ per car, per night, plus taxes and your vehicle will be delivered next to the main entrance of the hotel within 15 minutes. It was a true pleasure to have you stay with us and I am sincerely happy to know that you will visit us again with your family the next time you are in Quebec City. We look forward to it!
    Other trip
    Jul 2, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "I greatly enjoyed it."

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This hotel was amazing for the price. The room was large and nice, I had no problems at all. The staff was courteous and helpful. I had no problems with getting language, getting taxis, or anything else I needed from the hotel.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated.It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Québec City. We look forward to it.
    Other trip
    Jun 29, 2012
    Jonathan
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "very good place close to downtown Quebec"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    overall, a good place to stay. Close to the old part of the city ("vieux Quebec"), well managed. Very good cost/quality ratio. I only had some problems with the valet parking.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them. I am disappointed we did not meet your expectations for the valet service. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. On the other hand, it is a pleasure to know that you enjoyed your stay in our property. As you mentioned, our location is very central and all the attractions of downtown Quebec City can be reached from our hotel by walking from 5 to 35 minutes. That includes access to the bus/train station, congress center and cruise terminal. Actually, we are also located next to an important city bus terminal so one can easily reach the many parts of downtown and the suburbs. If you wish to use the bus as your main transportation during your stay, know that daily and weekly passes are available. Again, thanks for taking the time, it was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Quebec City.
    Other trip
    Jun 24, 2012
    Viktor
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    2.0 / 5
    Fair
    "parking a problem"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The parking situation was not good. Had to pay $20 a day for valet parking and they scratched the car while in their possession.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them on Expedia and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to give you the fine accommodations and services that you were expecting. I investigated your comments and the necessary measures were taken to ensure the concerned departments are aware of them. It is with comments such as yours that we are able to continually improve our services. We appreciate your patronage and hope you will stay with us at the Best Western Plus City Centre the next time you are in Québec City. I can assure you we will do everything we can to make your stay a comfortable one. Sincerely yours,
    Other trip
    Jun 21, 2012
    Don
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Quebec trip"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    My weekend in Quebec was fun and my accommodations made it more fun.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec and for the perfect 5 out of 5 score you gave us. I appreciate that you took the time to post them and I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. It was a true pleasure to have you stay with us and we hope you will visit us again the next time you are in Quebec City!
    Other trip
    Jun 19, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Good Experience at Best Western in Quebec"

    • Cleanliness
      4.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      4.0
    Location is excellent for getting to the Old City of Quebec. Either walking or taking a cab is much better than trying to drive around. Complimentary breakfast would be much appreciated.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. During summer time, the walk to the Old City and Old Port is even more enjoyable. We are 15 to 20 minutes from the Convention Center, 1.2 kilometers from the train and bus station (Gare du Palais) and 2.5 kilometers from the cruise terminal. Here are some tips if you would like to visit Quebec City as a pedestrian: A free elevator is located on our street (de la Couronne) for you to avoid climbing hills to the Old City. A marked pedestrian pathway traveling around the city starts in our district on St-Joseph Street so you can discover the city from another angle. Our in house restaurant named Settimo Cielo! During summer time, our full American breakfast buffet will be available each morning at 14.95$ per adult, but you will still be able to order from our “a la carte” breakfast menu, also dinner menu is available from 5:00 PM to 10:00PM. We are happy to welcome the Cafe-In (coffee shop) in our walls. This is a new roasting house offers a selection of 20 premium coffee, bakery and pastry for a light breakfast. Valet parking is offer to our guest at 20$ per car, per night with an in and out privileges. It was a true pleasure to have you stay with us and I am sincerely happy to know that you will visit us again with your family the next time you are in Quebec City. We look forward to it!
    Other trip
    Jun 14, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jun 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Comfortable and convenient"

    • Cleanliness
      5.0
    • Service
      3.0
    • Comfort
      5.0
    • Condition
      4.0
    I traveled with my family and found this hotel very comfortable and convenient to commute to old Quebec city. Kids enjoyed the indoor swimming pool and valet parking service was very helpful. The staff needs to be more helpful though. We asked one person on the reception about the nearby vegetarian restaurant and he did not even try to look for that […] and said there is only one choice he knows which is few miles away. Less than 30 minutes later we found a restaurant that also serves vegetarian food within 5 minutes walking distance from the hotel. When we were eating lunch, this person from the hotel reception came to pick up someone's food there! Tourist attraction brochures were in French. When asked at reception, got a straight answer, " I am sorry" The person could have at least asked me what I was looking for or could have done a brief translation! So the staff sure needs to be more helpful. Overall, we loved our stay and will definitely recommend this hotel. Read more
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the Best Western Plus City Centre Quebec. I appreciate that you took the time to post them on Expedia and hope you will accept my apologies for any inconvenience you experienced. I am disappointed we failed to give you the fine services that you were expecting. Since customer service is our priority, you can be sure your comments were transmitted to the concerned department to make sure we adjust our services. On the other hand I am sincerely happy you enjoyed our location and accommodations. We appreciate your patronage and hope you will stay with us at the Best Western Plus City Centre Quebec the next time you are in Quebec City. I can assure you we will do everything we can to make your stay a comfortable one.
    Other trip
    May 30, 2012
    RG
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Nice place, location good enough"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I thought this was a very nice hotel. It is well-maintained, with courteous bilingual staff. The clerks were very helpful in check-in, and with recommendations in English for sightseeing and restaurants. We were given a ground floor room right next to both the lobby and the street, but noise was actually never a problem. One of the beds was RIGHT next […] to the air conditioning vent, but the bed covers prevented it from being an issue. Our room had memory foam beds. We had a couple of service calls, but they were answered very quickly. The immediate neighborhood is a little sketchy, but filled with fun, quirky shops and restaurants. To get to the old city, we were willing to make a 15-20 minute walk, UP a sizable hill. It's not for everyone, but it worked out well for us, and a cab ride wouldn't be too long. The hotel restaurant was a little underwhelming. Read more
    Genuine Hotels.com guest review
    2 night family trip in May 2012
    Andrew
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "restaurant nothing special"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    although the hotel per se was fine, the location wa quite a distance from the old city, and the restuarant left something to be desired. Having never in my life sent anything back, I actually did send back a salad with ingredients other than what was specified in the menu. the seoncd one was not much better, but I did not send it back a second time. […] service was barely acceptable. Read more
    Genuine Hotels.com guest review
    2 night trip with friends in Apr 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Hotel was clean and friendly for the price"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    Close enough to walk to the old city. Many good restaurants nearby along with theater and other entertainment. Parking was non-existent so had to pay mandatory $20.00 per day valet fee. The valet service was fast and courteous though. Hotel was pet friendly with an additional $15.00 per day fee of course. Pool was small and shallow (only 1.2 meters) […] and not that clean... Read more
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I would just like to clarify how our parking works. Free parking in Quebec City is precarious and our 20$ per night valet service provides a simple and secure place for your car with unlimited in an out. Otherwise, it is in no case mandatory and our clients can always choose to park in one of the many public parking lots near the hotel. To avoid further costs related to parking, I strongly suggest travelers to visit the city by foot or bus especially during summer, leaving their car in the hotel’s parking lot, since there is a toll to park cars in the whole downtown area. Again, thank you for your review. It was a true pleasure to have you stay with us and we hope you will visit us again the next time you are in Quebec City.
    Other trip
    Apr 21, 2012
    Gwen
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Apr 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Great Hotel"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      3.0
    Checked in early room was ready. Very helpful staff. The room was clean and big the bed was comfy.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Bonjour, Thank you for your comments concerning your stay at the BEST WESTERN PLUS City Centre Quebec. I appreciate that you took the time to post them. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. It is always gratifying to know that our performance was effective and appreciated. I am glad you enjoyed our central location. Actually, all the attractions of downtown Quebec City can be reached from our hotel by walking from 5 to 35 minutes. That includes access to the bus/train station, congress center and cruise terminal. As you mentioned, we are also located next to an important city bus terminal so one will easily reach the many parts of downtown and the suburbs. If you wish to use the bus as your main transportation during your stay, know that daily and weekly passes are available. Again, it was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Quebec City. Do not hesitate to state your preferences upon reservation or check in to our clerks, it will always be a pleasure for us to meet these request as far as availability allows us to.
    Other trip
    Apr 2, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Great hotel, best rate"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Quite surprising for a Best Western hotel. This hotel compares very well with more expensive ones in the area such as the Hilton. I booked through Expedia using their unpublished rates. This hotel was by far the best value. Quality vs. price was also one of the best.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center and for the perfect 5 out of 5 score you gave us. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Again, we appreciate your patronage and hope you will stay with us at the Best Western City Centre Quebec the next time you are in the city. I can assure you we will do everything we can to make your stay a comfortable one.
    Other trip
    Mar 3, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Best Western"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Everything was great about this room. It was only a 15 min walk away from Old Quebec, the staff was amazing and would go out of their way to attend us, and the rooms were huge and very comfortable.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western City Plus Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I am glad you enjoyed our neighborhood the Nouvo St-Roch! The center of Quebec City can be divided in five distinct touristic parts as follows: Parliament Hill & Old Quebec and Faubourg Saint-Jean-Baptiste in the higher town. Nouvo St-Roch District, Old Port & Place-Royale and Quartier Petit Champlain in the lower town. Nouvo St-Roch was the old working class neighborhood now reborn as centerstage for the city’s artistic events and as a cultural hub. Again, thanks for taking the time, it was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Quebec City.
    Other trip
    Feb 29, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Perfect"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      4.0
    • Condition
      5.0
    The hotel's staff is exceptionally helpful, and the location is perfect -- not too touristy, but close enough to access Quebec's best features and assets. I would strongly recommend the Quebec Best Western!
    Genuine Hotels.com guest review
    2 night trip in Feb 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night trip in Jan 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "nice, affordable.., just don't eat hotel food"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    great location to explore quebec. just a short walk up to the touristy attractions. only complaint is that the hotel restaurant serves terrible food for a high price. a "roasted vegetable sandwich" was a frozen roll with microwaved broccoli and peppers stuffed inside. Pasta was awful as well. if you just need a nice, clean and comfortable place to […] stay, this is your place. parking is a bit expensive but you just have to deal with it, esp. during the winter Read more
    Genuine Hotels.com guest review
    2 night family trip in Dec 2011
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Best Western Plus City Centre/Centre-ville"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Ther location was very convenient. The valet parking was prompt and not the hassle I expected. The pool was small but nice to have. There was a convenience store right across the street. I would stay here again.
    Genuine Hotels.com guest review
    3 night family trip in Dec 2011
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Fantastic!!"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    This was a great hotel, wonderful staff, great value.. And they are pet friendly, which is why we chose them, as we were traveling with our lab.. The only bad thing I can say is, the pool is very cold... Couldn't take my son in it, as it was just far to cold
    Genuine Hotels.com guest review
    1 night family trip in Jan 2012
    Chris B
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Good Hotel at good price"

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      4.0
    Excellent to have the Keurig Coffe Maker available in the room.
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you very much for taking the time to post your comments concerning your recent stay with us at the Best Western Plus City Center. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Keurig single cup coffee maker are a feature of our Business Class Rooms located on the 4th, 5th and 6th floor of the hotel. In addition of being located on the top floors of the property, each of them offers a small refrigerator and bathrobes. It was a true pleasure to have you stay with us and we hope you will visit us again at the Best Western City Centre Quebec the next time you are in Québec City.
    Other trip
    Jan 3, 2012
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "will definitely go back"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    I picked this hotel on line, and that was a good choice. We were two couples, we booked two rooms, and were pleasantly surprised that they where next to each other. The hotel is near highways and restaurants, in a down town area. Nearby convenience store is open 24 hours. Public transportation is also near. It is clean with confortable beds and quality […] furnishing. Staff was cordial. restaurant can be pricey if you are on a budget. We had breakfast there, the food was good and the service was great. The rooms facing the streets may convey some traffic noise but not enough to disturb sleep. The lobby is small, so if you don't have any plan it is not likely you'll find it entertaining to sit there. Beside that I like the hotel. When I go back to Quebec I will stay there again. Read more
    Genuine Expedia guest review
    Response by Best Western Plus City Centre/Centre-Ville Thank you for your comments concerning your stay at the Best Western City Centre Quebec. I appreciate that you took the time to post them. It is always gratifying to know that our performance was effective and appreciated. I am grateful that you let us know of your satisfaction. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. If I may add to your suggestion of “when to go” I would say that since the different seasons are making the city look very different, it is interesting to visit it during spring, summer, fall and winter. As you recommended it, if you prefer warm weather, it will be a good idea to visit Quebec City during summer. You will then be able to enjoy the many activities of the city including the popular Summer Festival which is THE musical event not to be missed in Canada with over 300 shows in 11 days. It was a true pleasure to have you stay with us and I am sincerely happy to know that you will visit us again the next time you are in Quebec City. We look forward to it!
    Other trip
    Nov 14, 2011
    Magg D
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Hotel in Quebec City"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    The hotel was great and the staff was very helpful. It was clean and met with all of our needs. The buffet breakfast was nice as well. Please note that in Old Quebec the stores close at 5 pm on Saturdays so start early. Louise
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    Louise
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    4 night romance trip in Oct 2011
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent

    • Cleanliness
      5.0
    • Service
      4.0
    • Comfort
      5.0
    • Condition
      5.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    1 night trip in Oct 2011
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    4.0 / 5
    Excellent
    "Best Western Plus City Centre/Centre-Ville"

    • Cleanliness
      4.0
    • Service
      4.0
    • Comfort
      4.0
    • Condition
      4.0
    This guest did not leave a comment.
    Genuine Hotels.com guest review
    2 night family trip in Oct 2011
    A Traveller
    US

    Best Western Plus City Centre/Centre-Ville - Quebec
    5.0 / 5
    Outstanding
    "Best Western Quebec - great choice"

    • Cleanliness
      5.0
    • Service
      5.0
    • Comfort
      5.0
    • Condition
      5.0
    Hotel is centrally located to shops, restaurants etc and is about a 15 minute walk to the the old city, which is a must when visiting Quebec City. Hotel staff is very accommodating and bi-lingual. Valet parking available for reasonable fee. We enjoyed our stay here very much and would choose this hotel for our next visit.
    Genuine Hotels.com guest review
    2 night trip with friends in Oct 2011
    A Traveller
    US
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