All hotels in Hamburg, Germany
1 room, 2 adults
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Marseiller Strasse 2HamburgHH20355Germany, ‏‎800-491-6126
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Hotels.com reviewsTripAdvisor reviews
4.5 / 5Excellent

Score breakdown (from 2,594 reviews)

  • Location
    Great location
  • Wellness Area
    Great wellness & sports facilities
  • Service
    Fantastic service
  • Room
    Great room
  • Amenities
    Great amenities
  • Breakfast
    Tasty breakfast
5.0 / 5Outstanding
"Great for Conference"
The hotel is very convenient for going to a conference at the CCH next door. Takes less than 2 minutes to walk over. They also offer standard late check-out at 3PM, which is great for leaving in the afternoon. There are plenty of food options in the S-Bahn station and a Netto discount grocery store is about 10 minutes away behind the university. Wifi gets a little slow (~1 Mbit/s) during peak hours of early evening and gets faster (>3Mbit/s) late night and in the morning.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Thank you so much for your five star review and for having chosen to stay with us while visiting Hamburg! It's a great pleasure to hear that you enjoyed our convenient location directly next to CCH. We look forward to welcoming you again soon. Yours sincerely.
3 night business trip Jun 9, 2014
A Traveler
US
2.0 / 5Fair
"Good Location, horrible decor, small rooms"
Positives: Location, Food quality, Service Negatives: Cost, decor is dark like a dungeon, rooms only hold a max of 2 people, rooms are small in inefficient. The furniture in the room is a complete waste, barely enough places for 1 person to put their luggage and items, much less 2 or more people is a nightmare.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Thank you for your review and for having chosen to stay with us while visiting Hamburg. We are glad that you enjoyed our central location, as well as our various restaurants. Yours sincerely.
4 night business trip May 27, 2014
Crystal H.
US
5.0 / 5Outstanding
"Comfortable, clean, convenient"
Stayed here for a tradeshow at the Messe Congress, just about a 10 minute walk thru the botanical gardens from the hotel. Booked the "business clas" room which included free wifi and breakfast each morning. The breakfast is an enormous value. It has any and everything you could want for breakfast. The room was spacious and comfortable and cleaned very well. Do note a King bed is two twins pushed together. You are also right next to the train station and not far from the subway either. Many good restaurants within walking distance as well.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Thank you so much for your terrific five star review, which is a great compliment for our hotel and the entire team. It's a pleasure to hear that you enjoyed your overall experience with us and that everything from our premises to our central location suited your needs. We look forward to welcoming you again. Yours sincerely.
5 night business trip Mar 30, 2014
Emily
US
5.0 / 5Outstanding
"The best so Far!"
This hotel was friendly and professional. I was very comfortable with this stay. Taxi out front, great location, good bar and food. Concierge helped me over 4 hours to correct a issue with my flight ticket.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Thank you for your terrific rating and kind words. We are glad that you enjoyed your stay with us and hope to be able to welcome you again soon. Best regards from sunny Hamburg.
1 night trip Mar 19, 2014
George
US
2.0 / 5Fair
Used to be a great **** hotel with a lot of personality. Has been renovated, and during the proces the Mai-Tai restaurant, the Trader Vic's bar, the Top of Town night club, the pool area, the cozy lobby - everything that made this Radisson a unique gem just disappeared. Looks like the spread-sheet guys made all the descissions. The first cost they cut was the architect. Now it's just an overprized place you sleep. As such it's ok, but the lack of atmosphere is stunning. I won't be back ...
Genuine Venere guest review
Other trip Mar 3, 2014
A Traveler
US
5.0 / 5Outstanding
"Excellent hotel"
All very much. Nothing bad to say. An excellent hotel!
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you for your flawless review! We look forward to welcoming you again! Yours Sincerely.
Other trip Feb 17, 2014
Dmitrii
US
5.0 / 5Outstanding
"Very nice hotel, very centrally located in Hamburg"
I have stayed in this hotel twice or thrice, and each experience have been very good. The staff are nice and professional. The facilities are well maintained. The central location in the heart of Hamburg makes going in and out of the hotel really easy and fun. It is also very well located for easy trip to the airport. I would very gladly book it again, just as I have done for my next stay with my wife in March.
Genuine Expedia guest review
Other trip Feb 16, 2014
pmadu
US
5.0 / 5Outstanding
"Good location, great restaurant"
Close to the waterfront shopping district and the xmas market, next to the park, adjacent to the train station and generally ideal. The restaurant was surprisingly excellent. The bar is also fantastic and the staff are great. Only thing we disliked was that the "king" bed we paid for was two twins pushed together and they kept sliding apart - we're upset to have paid extra for this discomfort and annoyance.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Thank you so much for your review! It’s a great pleasure to hear that you thoroughly enjoyed your stay with us! We will make sure to share your terrific feedback with the rest of our team- they will all be pleased! Regarding the king bed, in the future please do not hesitate to contact us immediately so that we can solve the problem directly and offer you an alternative. We look forward to welcoming you in our beautiful city again in the New Year. Yours sincerely.
1 night business trip Dec 25, 2013
A Traveler
US
2.0 / 5Fair
"Budget hotel"
Small room & tiny bathroom. Good thing we got a deal & didn't pay much. This hotel should be rated 2 stars for the room itself & 4 stars for the staff. The walls are thin too. Won't be staying here again, much better options out there.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you for sharing your experience with us. We regret that you did not enjoy your stay to the fullest and that our rooms did not match your expectations. In the future, please do not hesitate to raise any concerns or challenges you are experiencing with your room with us immediately, so that we are able to offer you an alternative. On behalf of the entire team we would like to wish you and your loved one’s a great start in 2014. Yours sincerely.
Other trip Dec 26, 2013
A Traveler
US
5.0 / 5Outstanding
Great location, great breakfast, great room - an overall great stay
Genuine Venere guest review
Other trip Dec 16, 2013
A Traveler
US
4.0 / 5Excellent
"good clean nice hotel near by shops and train stat"
very good nice staff
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you for your review and for having chosen to stay with us while visiting HH. We are glad that you enjoyed your stay and would be delighted to be able to welcome you in our wonderful city soon again. Best regards.
Other trip Dec 3, 2013
KHAIR
US
5.0 / 5Outstanding
"Excellent hotel, close to main station/city center"
Brand-new rooms of highest quality standards, top-level rooms (25 floors tall building) with a nice view over the lakes (Alster) and to the center of Hamburg. Very close (2min) distance from the hotel to the next station with access to local and regional fast trains, as well as to the tube, nearby. (Standard) Rooms are of reasonable, economical size. WLAN access is provided for free. Very friendly and helpful staff at the reception. Overall, this hotel was a great experience.
Genuine Expedia guest review
Other trip Nov 18, 2013
Markus
US
5.0 / 5Outstanding
"convenience and comfort for business traveller"
Rooms functional to work and get good rest, very comfortable. Walking distance to Dammtor station for Intercity trains, as well as local trains. Also possible to walk to most sights and restaurants offering broad variety of choices. B'fast buffet at Eu 20 expensive if you only want/have time for the basics, but worth it if you have time for a leisurely breakfast or a business meeting at the breakfast table.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Wow! Thank you for your terrific review! We are glad that our rooms as well as central location suited your business traveler needs. We would be delighted to be able to welcome you in Hamburg again. All the best and till next time.
3 night business trip Oct 27, 2013
Christine
US
4.0 / 5Excellent
"Nice business hotel"
This was a nice hotel that was next to the messe where I was attending a conference. It is also next to the botanical gardens which are nice. I got the "business package" which included wifi and also breakfast which was a huge buffet and very nice. The rooms were nice with coffee included and all the toiletries you would want/need. Much better than a lot of US hotels. The gym was small but probably good enough for most. I chose to walk in the botanical gardens myself instead.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you so much for taking your time to share your experience with us. We appreciate your review and your kind words. We are glad that you enjoyed your stay and that our Business Package suited your needs. We hope to be able to welcome you in our beautiful city again, all the best.
Other trip Oct 14, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel for business people"
If you arrive with one carry-on bag you are OK, but not if you arrive with more bags, the rooms have practically no shelves or drawers where to place your clothes: all ultra-modern design without much regards for practicality.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you so much for your review! We appreciate you taking your time to share your experience with us. We are delighted that you were able to enjoy the advantages of our central location and that you found our modern design appealing. Your feedback regarding the room service, cleaning and soap portions has been forwarded to the appropriate department heads and will be dealt with accordingly to make sure that this will not become an issue for future guests. Thank you for having chosen to stay with us. We hope to be able to welcome you again in the near future, yours sincerely
Other trip Oct 4, 2013
LHL
US
5.0 / 5Outstanding
"Seldom do you find hotels this good"
Very good service and attentive, friendly staff. The quality of food in the restaurant was very good and far above the expectations one usually has for a hotel restaurant. A larger menu would have been nice, but I was satisfied. The rooms and public spaces were pristine. The overall cost is somewhat high, but the services are equal to the cost, so my expectations were met. I would recommend the hotel to anyone going to Hamburg who wants a stress-free stay. It was within walking distance of the places I wanted to see in the city center. The train station is next door. The airport is about a 25 euro cab ride (fall 2013). The views of the city to the east from my room were impressive. Room was very quiet. Rooms have an opening window.
Genuine Hotels.com guest review
4 night business trip Sep 25, 2013
Michael S
US
5.0 / 5Outstanding
"Must be one of the best hotels in Hamburg."
Clean, comfortable, relaxing, und quiet. Unfortunately was not able to utilize all amenities due to our own time constraints.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear guest, Thank you so much for your amazing review and for taking the time to share your experience with us! We are pleased that you enjoyed your stay with us and we will make sure to share your appraisal with the rest of our team. We hope to be able to welcome you in our beautiful city soon again, Best regards, Your Radisson Blu Hotel in Hamburg
1 night trip Sep 4, 2013
A Traveler
US
5.0 / 5Outstanding
"Very clean and close to train and U- and S-Bahn"
A very clean place with a nice, modern design. We had two rooms with the view on the city (Alster view). It was summer and the air conditioners worked hard. One room's air conditioner worked really great, the other didn't. The hotel has a great location. When you exit, you immediately are in the garden world of Planten Un Bloomen. You are also directly at the train station Dammtor. The hotel staff is friendly. The only downside was the compartmentalization of their work. When an issue appeared and I contacted the staff I heard too often: "this is not my line of work, you need to ask somebody else". They would not make the effort to connect me to the right person. Also, some reviewers said that they forget to refill the coffee or cocoa. We experienced it too. Overall, we were very happy with the hotel, how clean it is, the location, the free wifi, and the view.
Genuine Expedia guest review
Other trip Jul 29, 2013
Lars
US
5.0 / 5Outstanding
"Great"
very good and close to everything, I would recommend it to every one
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Thank you very much for your great review and your recommendation! We are looking forward to welcome you again in the near future.
Other trip Jun 1, 2013
A Traveler
US

The following English reviews were posted by hotel guests from other countries:

3.0 / 5Good
"Good hotel at a good location..service to improve."
The hotel is at a great location, sitting besides the Dammtor S-bahn station close to downtown Hamburg. The view of the cityscape from the Hotel rooms is fantastic. The hotel interiors and rooms have been done nicely with modern decor and are equipped with all amenities expected of a 4 star hotel. The breakfast buffet is good, though the variety on offer could improve for vegetarians. However, I was disappointed with the room service. On 2 of the 4 days that I stayed, my room was not serviced despite making explicit request for the same.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear guest, thank you for your review and your decision to stay at our hotel while visiting Hamburg. We are happy that you were able to enjoy the great view over the city and our interior. We are sorry that you missed some more vegetarian food at our breakfat buffet and also, that you had problems with our room service. In spite of these difficulties, we are looking forward to seeing you again. Greetings, Your Radisson Blu Team
4 night business trip Jan 7, 2016
Srinivas
IN
5.0 / 5Outstanding
"Perfect location. Great Service. Fantastic Room."
A great hotel in a great location. Hotel Staff spoke good english and the business class room was amazing. Very clean and had everything you needed. The breakfast had lots of choice and was of good quality. The spa was very nice if a little bit small but was clean and free to use for all hotel guests. Would recommend to all. Right next to train station and plenty of taxis always there if required
Genuine Expedia guest review
Other trip Jan 5, 2016
A Traveler
GB
5.0 / 5Outstanding
Had a very nice stay, staff were friendly and helpfull. The breakfast was good and the hotel is located in the heart of Hamburg. Room was clean and comfortable.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your great review and for having chosen to stay with us during your recent trip to Hamburg. We are glad that you enjoyed your stay and we look forward to welcoming you at one of our Radisson Blu properties again soon. All the best from sunny Hamburg, Your Radisson Blu Team
1 night romance trip Dec 25, 2015
A Traveler
IE
4.0 / 5Excellent
"It's a modern hotel, everything is fine."
Which is close to station, and easy to reach central shopping area. The hotel staff are polite and friendly.
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your great review and for having chosen to stay with us during your recent trip to Hamburg. We are glad that you enjoyed your stay and we look forward to welcoming you at one of our Radisson Blu properties again soon. All the best from Hamburg, Your Radisson Blu Team
Other trip Dec 21, 2015
Kristal Lai
HK
5.0 / 5Outstanding
"5minute walk to christmas markets"
Nice rooms, perfect location, great service and breakfast
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your five star review! We are so glad to hear that you enjoyed everything from our rooms to our breakfast buffet in Filini Restaurant. On behalf of the entire Radisson Blu team we would like to wish you a merry Christmas and a happy New Year. Yours sincerely, Radisson Blu Hotel, Hamburg
2 night trip with friends Dec 11, 2015
A Traveler
GB
5.0 / 5Outstanding
"A good time in Hamburg"
The hotel location was only 2-3 minutes from Dammtor S-bahn station and we were able to walk to restaurants very quickly. The Stadtrundfahrt tour also stopped there and that was very good.
Genuine Venere guest review
3 night trip with friends Dec 10, 2015
David
GB
4.0 / 5Excellent
"Great location"
Hotel is in a great location right in city centre Hamburg next to Dammtor station. Its very modern decor and comfortable bedrooms make it an excellent place to stay. Staff extremely friendly and helpful.
Genuine Expedia guest review
Other trip Dec 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"Lovely hotel"
Stayed at the Radisson Blu for two nights in Dec for the Xmas market, perfect location, lovely clean comfortable hotel with excellent staff
Genuine Expedia guest review
Other trip Dec 10, 2015
A Traveler
GB
5.0 / 5Outstanding
"Christmas Market"
lovely weekend to visit the many Christmas markets, shop and go to the wonderful Maritime musuem
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your five star review! We are so pleased to hear that you enjoyed the many Chritmas markets, shops and the wonderful Maritime Museum. We look forward to welcoming you in Hamburg again soon. Best regards, Your Radisson Blu Team
1 night romance trip Nov 28, 2015
A Traveler
IE
3.0 / 5Good
"Corporate attitude spoiled stay"
I was disappointed overall with the Radisson Blu. The insistence on a 3pm check-in is fair enough but handled poorly by the staff member I got. Two other hotel staff would not honour a 20 per cent reduction on the restaurant that they advertised and yet I was told on checking out that they should have. The business centre was listed on the first floor on the TV information and had moved to a level below the lobby. The safe in the room didn't work. All a bit impersonal compared to other similar places.
Genuine Expedia guest review
Other trip Nov 30, 2015
Scott
GB
3.0 / 5Good
"Hamburg"
Should rename hotel Radisson queue. Queue to check in,queue for the lift, queue for breakfast.
Genuine Hotels.com guest review
1 night business trip Nov 10, 2015
Michael
GB
4.0 / 5Excellent
"3night business stay"
3 night stay for business ending with the famous Eisbein meal with over 6000 in the attached conference centre. Quality and comfortable hotel in a good central location. Beautiful parks next door and only a few minutes walk to the central shopping area. One dislike was that breakfast was Euro 26 when all I want is a coffee and croissant. I went to Starbucks in the adjacent station. I did like the relative low prices for good Italian food in the restaurant which was far better than another hotel in Hamburg that I often use. Also not impressed with the limited drink making facility in room. But overall a pleasant place to stay.
Genuine Hotels.com guest review
3 night business trip Nov 4, 2015
mark p
GB
4.0 / 5Excellent
"Convenient in Hamburg for exhibitions"
Stay OK, except they didn't change the amenities, so no shampoo on last day...
Genuine Hotels.com guest review
3 night business trip Nov 6, 2015
Jean Christophe
GB
5.0 / 5Outstanding
"Excellent hotel"
Hotel and location excellent. Would use Radisson hotels again and would recommend this one to friends visiting Hamburg
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your flawless review! We could not be happier about your positive feedback. On behalf of the entire team we would like to thank you for your recommendation. We look forward to welcoming you again soon. Yours sincerely, Radisson Blu Hotel, Hamburg
3 night romance trip Oct 26, 2015
Tim
GB
4.0 / 5Excellent
"Nice hotel, very attentive staff"
I enjoyed this hotel, was a bit far out from centre however the station is literally about 50 steps from entrance and 1 stop takes you right into central station, hotel was very clean, rooms lovely and we were on 20th floor so great view of city, steam and sauna area was really great, bar was lovely also, was a bit miffed when minibar was locked due to me not submitting a credit card(don't need one,never had one) and hotel demanded I pay 50 euro per night for it to be opened despite me paying for my whole stay in advance, other than that I thoroughly enjoyed stay, I would stay again but would probably look for somewhere closer to Reeperbahn which is where it all happens in Hamburg especially during the night although during day this hotel is within a park/garden similar to Central Park where on Sunday morning me and my wife enjoyed a lovely peaceful walk to was away the hangover from a good night at Reeperbahn! Haha, reeperbahn is 2 trains away and about 20 mins max I'd say(very straight forward once you know how) one train(s31 or s21) in opposite direction from central station, the cross over bridge to go onto u line to st Pauli, Reeperbahn 2 minutes walk from there, Central station is s31 or s21 from hotel and same on arriving from airport once at central...trains are very very simple once you know how, do research(we didn't)... During day,,,nice walks/dinner on river/shopping/people watch Nighttime has Gota be Reeperbahn, as wild or tame as you wanna make it.
Genuine Expedia guest review
Other trip Nov 2, 2015
Daren
GB
5.0 / 5Outstanding
"Wonderfull"
Excellent Breakfast ;)
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your flawless review! We are pleased to hear that you enjoyed our varied breakfast buffet. We hope to be able to welcome you again soon. With kind regards, Your Radisson Blu Team
2 night business trip Oct 15, 2015
Christa
IE
5.0 / 5Outstanding
Fuss free and beautiful hotel. Only issue is that having booked a deluxe room with 2 single beds, we were told that this category only had doubles. As such we ended up having to downgrade the room. Otherwise nil issues and I would highly recommend if attending a conference in Hamburg.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your feedback. On behalf of the entire team we would like to appologize for the challenges you experienced with your room. We look forward to welcoming you again in the futrure and would like to thank you for your recommendation on behalf of the entire team. With kind regards, Your Radisson Blu Team
6 night business trip Oct 9, 2015
A Traveler
SG
5.0 / 5Outstanding
Very nice looking hotel in walking distance to the city center. Unfortunately too few places to eat surrounding the hotel.
Genuine Hotels.com guest review
1 night business trip Sep 30, 2015
HANS KRISTIAN
IE
4.0 / 5Excellent
Attend conference
Genuine Hotels.com guest review
3 night business trip Sep 22, 2015
Dr. Hisham
IE
5.0 / 5Outstanding
"Great hotel next to Congress centre"
Great hotel next to Congress centre, though a little bit out of the heart of Hamburg. Recommended
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your five star review and for your recommendation! We are glad that you enjoyed our central location next to the congress centre. We hope to be able to welcome you back again soon. With best regards, Your Radisson Blu Team
1 night business trip Sep 22, 2015
A Traveler
GB
5.0 / 5Outstanding
"Very comfortable hotel in a good location"
Stayed for four nights. I had lived and worked in Hamburg 40 years ago and was looking forward to revisiting the city. I was also meeting two friends I hadn't seen for a very long time. I always thought Hamburg was a beautiful city and seeing it again didn't disappoint. My friend and I took the "on and off" sightseeing tour, bought presents in Karstadt and enjoyed an Alster canal cruise. We ate out in local cafes, enjoying pasta, cheesecakes and even Mcdonald's!
Genuine Expedia guest review
Other trip Sep 11, 2015
Jacqui
GB
5.0 / 5Outstanding
"Great Stay in Hamburg!"
Hotel was perfect for my four day stay visiting relatives. Ideal location close to the station and within easy walking distance to the centre of Hamburg. The room was large, very clean and comfortable with great views over the city. The staff in the hotel could not be more helpful and were very pleasant and spoke English. As I was room only I can not comment on the food. The bar service was good and I enjoyed both coffee and alcoholic drinks at the end of an evening. I would certainly return to the Radisson Blu hotel in the future.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your five star review! It's a pleasure to hear that you enjoyed everything about your stay with us and we hope to be able to welcome you again soon. With kind regards, Your Radisson Blu Team
3 night family trip Sep 4, 2015
Fiona
GB
5.0 / 5Outstanding
"Nice hotel, reasonably close to main attractions"
Stayed 2 nights on way to holiday on Baltic coast. Enjoyed an excellent view from 14th floor, Didn't try hotel breakfast as a good baker not too far away. Also excellent fish dinner in Fischstube. Nautical museum and trip round harbour well worth trying for a sense of Hamburg's importance as a seafaring port
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your terrific review and for having chosen to stay with us. We are happy that you enjoyed your overall stay with us! If there is anything else we can do to make your next stay even better, then please do not hesitate to contact us directly. Warm regards, Your Radisson Blu Team
Other trip Sep 9, 2015
Tim
GB
4.0 / 5Excellent
"Close to Hamburg city centre"
This large hotel isn't pretty to look at from the outside. However, that's more than made up for by its very comfortable rooms, good service and excellent breakfast. It is easily walkable from the centre of Hamburg, and is very close to both a railway and an underground station. You'll get excellent views if you have a room above the fifth floor.
Genuine Expedia guest review
Other trip Sep 6, 2015
Michael
GB
2.0 / 5Fair
"Modern hotel , close to city heart"
We spent 3 days at Radisson Blu in Hamburg in Aug. 2015. Room was clean and modern, bed was comfortable but not the pillows. Our room had a window between bathroom and bedroom (!), blocked only by a normal blind. This was a weird and useless design, we saw it as a break of privacy. During the night we couldn't sleep because of elevator noise, it was like sleeping in a factory - this was the first big issue for us. There is no option for a quiet room , all hotel rooms are "wrapped" around the elevator shaft and they're all noisy. The hotel has room for smokers but you can still pickup the smell on the corridors or in the elevator. Friday and Saturday the rooftop restaurant is open between 18-23 hours ( or at least is how it's advertised on website) but ... in reality we had two long parties ( Friday and Saturday) , until 1-2 am in the morning , with very loud music and this ruined our sleep - second big issue for us. I went to reception on Saturday night, around midnight and I asked if something can be done with the noise and I got a stunning answer "it is a private party". There is no duty manager during the night shift , not all receptionists during the night shift can speak English and they're helpless anyway. To put it short, we couldn't sleep for any of the 3 days; it was frustrating considering the 4 star rating and money we paid. Parking is another surprise , there are 6 levels(!), but the two bottom ones are not serviced by an elevator, beware !
Genuine Expedia guest review
Response by Radisson Blu Hotel, Hamburg
Dear Julian, Thank you for taking the time to reach out to us. We understand how important a quiet environment is and apologize the noise from the elevators and the rooftop bar disrupted your stay. Your feedback helps us prevent situations such as this in the future. We hope you will give us another chance if you are in the area again.
Other trip Sep 4, 2015
Julian
AU
4.0 / 5Excellent
Very easy access to station lovely park to walk in very close to hotel,shops just up the road.Beds could of been firmer and pillows too soft even though i ordered the firm ones. Anything in the minibar fridge you have to pay for which i dont agree with as it is expensive enough to stay at this hotel.It is £10 euro to go in to the night club this should also be free as it is in the hotel ! Only news channel in English have to pay for extra channels which i think is wrong !
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you very much for your review and for having chosen to stay with us while visiting Hamburg. We have forwarded your feedback to the appropriate managers for them to review. We hope to be able to welcome you back again soon! All the best from Hamburg, Your Radisson Blu Team
3 night trip with friends Aug 27, 2015
Petra
GB
5.0 / 5Outstanding
"Great hotel with decent location."
A decent hotel indeed. Room was comfy and had everything a tourist would need. Very close to the Hamburg Dammtor station and walkable distance to Neuer Wall. Just one station away from Schanzenstrasse if you want to explore the local hip vibe. However, I couldnt find a bratwurst stand anywhere around the hotel...
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your five star review. We are glad that you enjoyed your overall stay with us and that our central location suited your needs while visiting Hamburg. A Bratwurst stand can be found at Dammtor train station. During future visits, please do not hesitate to contact our Front Office Team or our Guest Relations Manager for any questions you may have in regards to Hamburg and the surroundings around the hotel. Warm regards, Your Radisson Blu Team
1 night business trip Aug 26, 2015
A Traveler
GB
3.0 / 5Good
"Nothing Special"
The hotel is easy to see from a distance, but the car park entrance was hard to find as it is in a tunnel (it costs €14 for 24h, as Expedia and the hotel site never state this). It would be nice if the hotel, as the tallest building in the city, had a viewing gallery at the top for all to use - not much could be seen from the third floor room. There seems to be a recurring theme, having just stayed with the same chain in Berlin - these seem to be either undesirable company practices or attempts to be 'trendy' which clearly don't work for us: - twin rooms should have SEPARATE beds, but these were pushed together; - duvets are NOT desirable in hot weather; - overpriced breakfast (at check-in, we were told it was included, but in the restaurant we were told it wasn't - since it cost €25 per person per day in Berlin, we didn't care to know how much it was here). Why is there no carpet on the bedroom floor? Wood may seem 'trendy', but is unpleasant to walk on and does not offer sound insulation as carpet does - we could hear every time someone upstairs moved around. We were also woken by the noise of water flowing through the pipes into neighbouring bathrooms. The pillows were too soft, and the scatter-cushions (which probably get thrown on the floor by other guests and not washed) didn't help - at least the room was very dark and this helped us to get to sleep. Overall, the hotel was not unpleasant, but is a sucker for trying to be fashionable rather than comfortable.
Genuine Expedia guest review
Other trip Aug 29, 2015
S D
GB
5.0 / 5Outstanding
"Great Hotel"
A weekend in Hamburg to see St Pauli play! Excellent hotel offering great service at an excellent price.
Genuine Hotels.com guest review
Response by Radisson Blu Hotel, Hamburg
Dear Guest, Thank you so much for your awesome five star review! We hope that you enjoyed the game and we look forward to welcoming you again soon. All the best from Hamburg, Your Radisson Blu Team
2 night romance trip Aug 15, 2015
Jeffrey
GB
5.0 / 5Outstanding
"Amazing stay and great views!"
I stayed at the Radisson Blu for a week in August and I can honestly say it was the best hotel I have ever stayed at. The location is by the famous Planten und Blomen park and ten minutes from the Binnenalster and Jungfernstieg, the main shopping area. The staff were very friendly and let me store my luggage when I arrived early and after I checked out. My room was on the 17th floor and I had wonderful views of the Alster lakes. The bed was incredibly comfy and every day I came back to a spotless room. Although my room was next to the lifts it didn't affect my sleep and blended in with the air con anyway, however if you are a light sleeper you might want a room away from the lifts. Overall a great stay and would recommend to anyone.
Genuine Expedia guest review
Other trip Aug 19, 2015
Jane
GB
5.0 / 5Outstanding
"Weekend or holiday stay hotel"
Excellent hotel great location sadly the housekeeping let it down. Tea and coffee cups not washed, tea and coffe not replaced, toilet rolls not replaced. These three things sadly let it down from an otherwise great hotel. Had to comlain about these things twice.
Genuine Hotels.com guest review
7 night trip with friends Aug 7, 2015
Sheila
GB
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