"Anyone would expect more."
From arrival to departure it seemed like the staff was doing its best to keep this dive from burning down or blowing up. The carpet wreaked of mildew, the wifi and building locks never worked and the "breakfast" consisted of pre-packaged egg substitute, greasy sausaage and bread so one could make their own toast. I don't know if the owner of this example […] of poor lodging lives in the US or not but the foreign folks staying at this place saw a bad example of what a vacationer should see in America. Put them up in this place with no alternative for a week. Suggestion: remodel and replace ALL of the carpet soon. Give the staff a raise, they are the ONLY thing good about this place. Read moreGenuine Expedia guest review
I would never go back and or recommend this hotel to anyone!!!!Genuine Hotels.com guest review
"the worst place for the price"
It was the worst place I have stayed ever. room cleaniess was bad for the price. never go.Genuine Expedia guest review
Too much furniture in the room. Hard to move around. Hair dryer did not work. Ice machine broken. Hot breakfast was available, but so crowded it was hard to get anything. Parking inconvenient. Front desk was very friendly and helpful. Location was good..could walk to restaurants.Genuine Hotels.com guest review
"Ratchet Convention Center"
After driving for nearly five hours and not having much sleep the past three days, I really wanted to just check-in to my room and get to sleep before my flight the next morning without having any interruptions. Unfortunately, all of these goals were inhibited by the incompetence of the staff at Ramada. When I got to the hotel, I waited in the lobby […] for around 30 minutes before being attended to. When I was, I was treated to the same bad service the previous guest was. The staff did not know what rooms were available, whether there were any rooms available, or what rooms were clean. The cleaning staff had left, apparently, so for them that implies that nobody knows anything anymore. The staff would call the phones in the hotel rooms to see if they were available, not knowing any other way. There were scattered pieces of paper all around with room numbers that may or may not be available. When I finally got to my room and had gotten situated, I received a call from the front desk. THEY WANTED TO KNOW IF MY ROOM WAS AVAILABLE! Are you serious? And the next morning, while I was in the bathroom, my door was opened to see if anyone was staying there. Completely ludicrous. Read moreGenuine Hotels.com guest review
"I will never stay here again"
The location and friendliness of the staff was overall good. The condition of the hotel was not!! There was mold in the door frame if the bathroom, The walls had water damage near the door and the room was cramped and over furnished with useless decor.Genuine Hotels.com guest review
Very clean and enjoyable. I have already recommended it to friends.Genuine Expedia guest review
"The rating speaks for itself"
Older hotel with few new updates. Good location for the Convention Center.Genuine Expedia guest review
"need to upgrade"
Furniture old and too big. Towels stiff. Electrical outlets did not work. Not enough parking.Genuine Hotels.com guest review
"Can't beat it."
No nonsense, affordable motel, close to a bunch of restaurants.Genuine Expedia guest review
"good offordable stay and close to universal studio"
The floor mats were not as clean, looked very old. Cold air leak from the bathroom always there while using potty, uncomfortable. TV may be from may be 18th century...come on can they not upgrade the TV's and the microwave's? Furniture and refrigerator were good. Beds were very old and soggy. Pillows some of them were okay & some of them were very gross, […] with drooling marks from other people, pillow covers needs to be washed better or replaced often. I did not use the pool there, it was dirty, but the climate also was not good for using the pool anyway. But pool needs to be clean and it is small too. House keeping was good. People at the front desk/reception were good and friendly. Breakfast was good. Shuttle services is the worst...it is not just RAMADA to the site seeing place, the shuttle service is a big bus, where the bus stops in three or four places (different hotels). It was very crowded, people standing pretty close to each other. The bus had a nasty urine smell...(not clean at all). Never used it again after first bad experience. TAXI servies was good at the front desk. I had to use the taxi services and spent another $100 on top during my three day stay. At RAMADA shuttle was only once in the morning and once in the evening!!! OVERALL it was not worthy to pay more than $100 per night. I would say around $60-$70 is okay for this hotel. Read moreGenuine Hotels.com guest review
The room was clean and nice we only stayed there for 1 night but I would stay there again. Their breakfast was hot(eggs, bacon, and sausage) food they just need a bigger spot 4 the food but it was ok. They also had muffins, bagels, and cerealGenuine Hotels.com guest review
"close to all attractions"
Had a nice stay, first room had no heat was moved to another and it was a better room. Dont stay in the100 rooms they are small and less atrractive. Overall good stayGenuine Hotels.com guest review
"DO NOT STAY HERE"
The room was filthy. The fridge was never cleaned and filled with food from prior person staying there. The towels and sheets were dirty. The carpet had stains everywhere including one stain that looked like blood. There were people yelling in the halls until 2 in the morning. I would never stay here again and strongly urge anyone reading this to STAY […] SOMEWHERE ELSE. Read moreGenuine Expedia guest review
"OK hotel, but too many lights in room"
The hotel was nice, clean and a very good price. The location was perfect for a swim meet at the YMCA. The only problem was all the lights in the room. The microwave, phone, fire alarm, sprinkler and clock all had blinking lights that were a bit distracting when trying to sleep. So if lights bother you, this is not the hotel for you.Genuine Hotels.com guest review
Seemed clean till we found the coackroach.Genuine Hotels.com guest review
"Trip down to Orgill show"
Got to hotel late on Thursday, attendant was not proficient on the computer. Overbooked, but i did eventually get a room. Bathroom was very dirty, vents clogged with dust. Shower was also dirty. Knowing that the area was all booked, needed a place near Convention Center. Noise from highway made sleeping tough, as well as the in-window air conditioning […] unit. Read moreGenuine Hotels.com guest review
"did not like this hotel"
The room was too small. Air conditioner worked poorly and was moldy. Rug was dirty and sticky. The dresser drawers smelled. The curtains dont cover the widow properly. It is a motel. Looks nice from the outside but the inside is old dirty and in need or repair. Old fashioned huge tv. pillows are awful. Iron in our room was broken.Genuine Expedia guest review
"Staff was AWESOME!!!!!!"
Staff was awesome!!!!!!! Hotel and romms were clean.Genuine Expedia guest review
"Hotel is good but needs main thence"
Room 1: the a/c didn't work. Transferred to another room: hair dryer didn't work and kept sparking off. Upon checkout they didn't know I was transferred to a different room and neither of the two front desk employees wrote down the maintenance issues for repair (for the next Guest).Genuine Hotels.com guest review
For the price it was perfectly acceptable. I like that they have an arrangement with the YMCA next door so you can work out. The only issues I had were that the TV was an old, small tube TV with a poor cable connection, and there was no toilet paper anywhere in the room. However on the same trip I stayed at the Clarion closer to the convention center […] and it was nicer and more up-to-date for less money. Read moreGenuine Hotels.com guest review
My room had been slept in and the next room they gave me was uncomfortable as well. I recommend doing a overhaul of the place. It was nothing like the Ramada I have stayed at.Genuine Hotels.com guest review
Booked the hotel on hotels.com 3 days early, when i went there they say all rooms are booked and they opted to stay in a room where aircondition is not working. Next day they switched to different room. Over all maintenance is not so good. Rooms are too small , some of the lights won't function, when i complained they say they will take care in the […] morning and nothing happens..stayed for 3 days. Won't stay in this hotel in future. Read moreGenuine Hotels.com guest review
I have stayed here often so I didn't read the hotel details and didn't know that they are now charging a resort fee. Why a economy hotel is charging a resort fee is foolish. Its not a resort a defeats the purpose staying at an economy hotel. I'm sure they do it to make revenue without adding it to their room rate online. So then after being ticked about […] the resort fee I get to the room and there is no chair. Then you start to notice little things after being nickel and dimed with "resort fees" (no face on the phone, lamp wires exposed, etc) Because of the fee whether its convention season or not I'm not going back. Read moreGenuine Expedia guest review
Response by Ramada Orlando Near Convention Center Dear Guest, Thank you for your comments. We apologize that you did not like paying the Resort Fee but for all the additional services that we offer we have implemented a small fee. The added amenities that we offer are Hot American Breakfast, use of the YMCA Aquatic facilities next door and our business center, Shuttle transportation to Universal Studios, Islands of Adventure, Sea World and Walt Disney World Resort, High speed Wireless Internet (Wi-Fi), and Microwave and Refrigerator in all our guest rooms. To conclude we are an economy hotel with lots of added amenities which we now offer for a small fee. I hope you will give us another opportunity and enjoy all the useful amenities. We look forward to having you again as our guest.
"Room was horrible, good location"
The room was horrible. TV was broken, AC was broken, I asked for a queen and got two full beds, shower barely spit out water although it was plenty hot. Would not recommend for a visit lasting over one night.Genuine Hotels.com guest review
It was nice to have a real breakfast included with the room.Genuine Hotels.com guest review
Excelent cleanliness of my roomGenuine Hotels.com guest review
"My new experience at Ramada"
This hotel is good for only one night stay. This service is good. There is a parking area and it is free also wifi. It provide free breakfast but the area where guest have their breakfast is not enough, in fact you need to wait for a while to find a place to sit. For the price, it is too high for this hotels. In additions, the staff are friendly and […] kind. They help when needed. The location is attractive and close to many good restaurants and shops. Read moreGenuine Hotels.com guest review
"Pretty good basics and price"
I attended a 3 day convention nearby. The hotel is located in the midst of all the big Orlando attractions. There is an attraction ticket booth convenient in the lobby. I basically used the Ramada for sleeping and eating breakfast. The three story building looks reasonable on the outside. The lobby area is small and not that fancy. The breakfast sitting […] area seemed too small at times, although the food was decent. Visitors tend to pack their bags with stuff to take with them so they run out quickly on some items. My room was pretty decent, although dated. Everything worked OK but the beds had sunken in mattresses. The room came with frig and microwave, good TV. The free Internet service is OK, sometimes slow. Overall good value for the price. Two main downsides were 1) unheated pool (no hottub), and 2) poor condition of internal hallways. Walking to my room the first time I was afraid I had made a mistake; the carpets were very bad, moldings and doors chipped and peeling, elevator very small and raunchy. But inside the room things were OK. Read moreGenuine Hotels.com guest review
"HORROR HOTEL FOR A FAMILY"
I would not recomend this hotel to no one. VERY DISCUSTINGGenuine Expedia guest review
people were nice rooms were run down but for the price was okGenuine Expedia guest review
"perfect location and great price"
on the spot location, price excellent no complaintsGenuine Hotels.com guest review
"Hotel in poor shape. Great location."
Rooms were very dirty and very small. We were travelling with small children and did not want them to even walk on the stained carpets. We had to even change rooms once. The staff was overall very helpful especially the breakfast room staff.Genuine Expedia guest review
Response by Ramada Orlando Near Convention Center We are glad you chose our property during your stay in our area, and I apologize that you encountered unsatisfactory conditions in your guest room. We have addressed these concerns and instituted additional training with our housekeeping and engineering staffs to avoid these issues in the future and to ensure that our guests are surrounded by inspirational environments during their stays. We assure you that if you give us another opportunity, you will find the singular Ramada experience you deserve.
This property is relatively close to the Convention Center and Universal, approximately 1/2 way between the two, about a 20-minute walk to OCCC. The other reason I selected it was that I had stayed at Ramada previously and had a pleasant experience. This property, however, needs attention to its physical condition. The first room I was assigned had […] an air conditioner that was overly noisy. The second, while sufficient for my purpose, needed a thorough cleaning: the rug was filthy, and there seemed to be a problem with mold, causing my nose to stuff up. Also, the desk chair and television were worn and needed replacement. The bathroom had a build-up of dirt in the corners on the floor. I knew I would not spend a lot of time in my room during my stay, so I tolerated these deficiencies. The one bright spot was the substantial hot breakfast included in the price of the room. I did expect a better standard, however, from a Ramada hotel. Next time, I'll stay elsewhere. Read moreGenuine Hotels.com guest review
We found the staff at the hotel to be very nice and professional. The hotel itself is in need of a major make-over- it's very run down. ALthough our room appeared clean we found a balled up T shirt under the lounge chair in our room.Genuine Expedia guest review
Poor room condition. Bag bed. The quality service of the staff was excellent.Genuine Expedia guest review
This was the most dirtious hotel I ever stay in, very disappointing, for the rates it was horrible! The smell is unbearable! I would recommend this to anyone! please expedia take this hotel off the charts!Genuine Expedia guest review
This is my first review, felt like I had to write this review . My husband and I stayed there only one night so I didn't feel like changing rooms once we checked in. First of all when we tried to check in it took over 30 minutes, mind you no one was in front of us but the guy that was at the front desk kept answering the phone and making us wait. Second […] when we finally got checked in the room he gave us was a handicapped room,so the shower and toilet was very hard to use. It was just a really horrible experience. Never again. Read moreGenuine Hotels.com guest review
Response by Ramada Orlando Near Convention Center Thank you for your recent feedback. We appreciate your business. We apologize that your stay with us was less than perfect. Since it was a very busy night it took longer to check you in. We have made arrangements to add an extra Front Desk Agent during busy check in hours. I also apologize for the handicappe room that was offered to you but I must bring to your attention that we only offered you the room type that you requested while making your reservation with hotels.com. In future if you like to make reservations please feel free to reach out to me and I will be glad to make it for you directly. I thank you for your business and hope to see you again soon.
Okay for the price. Grreat location, but it is showing its age!Genuine Hotels.com guest review
Everything was good. But the Bathroom does not extractor and the Bath looks oxidated.Genuine Hotels.com guest review
Everything was good except a most Air conditioning. Housekeeping very attentive. Thank You Darina.Genuine Hotels.com guest review
"good for a short stay"
My stay at the hotel was good, was not at the room very much but good place to lay your head for a few hoursGenuine Expedia guest review
Really good location and very friendly stuffs.Genuine Hotels.com guest review
Response by Ramada Orlando Near Convention Center We at the Ramada are very thankful for your comment and are very happy that you enjoyed your stay with us. We thank you very much for your business and hope to see you again soon.
"Don't Expect Much, but OK considering the price"
The hotel is dated with cosmetic damages (i.e., stains on carpet, water damage, caulking falling apart). Friendly and helpful front desk staff. Breakfast included (waffles, scrambled eggs, sausage patties, bagels, toast, cereal/oatmeal, yogurt)...decent quality, but gets crowded with people the later time it is (as any other hotel). Location was great,...in […] the middle of I-drive so you are in between Seaworld/Convention Center and Universal/Wet N' Wild. Plenty of places to eat nearby. !! Do not use the hotel's recommended taxi service: it is cash only, and the driver adds on his own charges (i.e., pick up at 4am for airport). Also, during our stay furniture was moved out of and into our room without our knowledge. Which means that they moved our personal belongings (i.e., underwear, makeup) out of the old furniture and then placed them in the new furniture (mixing our belongings up). We should have been notified that this was going to happen, and then we could have also moved our belongings ourselves. Read moreGenuine Hotels.com guest review
"Ramada Convention Center- Pleasant stay..."
Overall, I had a nice stay at the Ramada, but the place has its pros and cons. The pros: location, being very close to all Orlando main attractions. Also, the included breakfast buffet, which was OK, but a plus for people with a budget. I was also satisfied with room cleanliness and housekeeping services. The cons: mainly the noise outside the room, […] which sounded kind of strange and had me a little worried the first 2 days. Also, the room included ammenities like microwave and a refrigerator, which was a good surprise, except for the fridge being VERY smelly, almost intolerable. The room looks like it could need an update, but nothing tragic considering it was all pretty clean. Read moreGenuine Expedia guest review
My stay was full of extremes. One day I dealt with a great staff, the next day the staff knew nothing. There was no working ice machines, the air conditioner never cooled the room under 79 and the beds were uncomfortable. That being said though the hotel was very clean, the breakfast was solid and the location is terrific. Overall I had a good stay […] with some minor irritants, but if you need a last minute hotel near the convention center this isnt a bad pick. Read moreGenuine Hotels.com guest review
Response by Ramada Orlando Near Convention Center First of all we would like to thank you for your comment. We apologize that one of our staff member was not able to assist you to your satisfaction. We must bring to your attention that we train our staff members before they are allowed to interact with our guest and assist them. We will make sure that we will address this issue with our staff members and make sure that this will not be repeated as guest is our number one priority. We again apologize for the inconvenience and hope that we will be able to serve you better upon your next stay with us.
"Great get away"
It was a good hotel and close to all Orlando has to offer. Would not hesitate to book again. Walk to resterants and Ripley's Believe it or not. Trolly to everything!Genuine Hotels.com guest review
"great budget hotel"
The only problem was the iron left rust stains on my pants. The hotel changed the iron for me without any problem. The hotel offers a good variety of breakfast options such as eggs, muffins, bagels, toast, sausages, cereal, and waffles including coffee and juice.Genuine Expedia guest review
"AWESOME stay and price."
I was initially pretty concerned about staying at this hotel because of some of the previous reviewers comments, and the low price of the hotel fee. HOWEVER, I was very very pleased with my stay at Ramada Inn. Pros: the bed was comfortable, the location is right on I-Drive, you have everything you need in the room to make you feel comfortable--including […] HBO/cable, free wi-fi (which was very good), FREE breakfast (which was the same quality if you were to go to Denny's and had a pretty wide selection), and it was very affordable (I paid only $28). Cons: I guess if you were going to the convention center, which I was, then it's not in close walking distance. I mean, you could walk it, but it was pretty hot and humid outside. HOWEVER, my friend gave me I-drive trolley passes (which come every 15 minutes or so), and I had no problem getting to the convention center. It takes about 15 minutes to get there...as the trolleys are sometimes packed with tourists and other convention folks. I would HIGHLY recommend this hotel--as long as you're not expecting to stay at the four seasons and have a budget. Read moreGenuine Expedia guest review
I am very unsatisfied with my stay. I had to switch my room 3 times because the air conditioners were broken. The ceilings were full of mold. That hotel needs an inspection urgently! Overall, I am never staying there again.Genuine Hotels.com guest review
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