The first room they offered smelled damp and the aircon wasn't working properly, the room decor was in very poor condition. They upgraded us after I complained and this room was more acceptable but still not great and very tired in need of refurbishment. Breakfast was abysmal in every detail. The tables didn't appear to be cleaned between guests. D […] isappointed. Read moreGenuine Hotels.com guest review
basic, safe area, for the price a good deal. Alot of restaurants etc nearby...Genuine Hotels.com guest review
Response by Ramada Orlando Near Convention Center Dear Guest, Thank you for sharing your feedback regarding your recent stay. We were pleased to hear that you enjoyed our location just off of International Drive, which is ideally located to attractions, restaurants, shopping, and entertainment venues—as well as the convention center. We appreciated the opportunity to serve you and hope to host your return visit soon.
I was disappointed with the size and cleanliness of the room. I have called them more than once to figure out a $9 charge on my card. The staff was rude and never answered me. I guess I will eat the $9-but it has been very irritating.Genuine Expedia guest review
This hotel was definitely one to remember it was horrible the best part was the refund I demanded back the lamp shades we're rusted the smell in the room was awful we stayed only one night n that was torture the bed had a big hole in the middle where u fell into as soon as u laid down the toliet n sink were clogged this place shld b condemnedGenuine Expedia guest review
"Most stressful hotel experience"
Most stressful hotel experience. Staff is very unorganized, not knowledgeable, inefficient and incapable of responding to customers problems and needs. Rooms are smaller than advertised and not well cleaned and several maintenance issues.Genuine Expedia guest review
Old building ok for stay close to convention.Genuine Hotels.com guest review
"Hotel in terrible shape"
We booked 2 rooms and when we checked in we had to change both rooms because one was dirty (there was even food in the fridge from the previous guests) and one had paint falling off the walls and the AC was exteremly loud. The place is just in terrible shape!!! the AC never workep porperly and every time it turned on (They put it on 'Auto' and you can't […] hange the settings) it would wake us up because it was too loud! I don't recommend this place. Extremely dissapointed. We ended up switching to Avanti Resort (very close to Ramada) for the rest of the stay and we loved it! Read moreGenuine Expedia guest review
"Close convention center"
This hotel was close to some restaurants and shopping, within walking distance. Very nice after a long day of meetingsGenuine Expedia guest review
IT WAS PERFECTGenuine Hotels.com guest review
"Love the YMCA access. It is a great feature!"
Reasonably priced. Breakfast was only ok, not great. Highway noise a negative.Genuine Expedia guest review
"Very basic so keep your expectations low"
Attending a major conference in June 2013, I registered late and the Ramada was one of the only places with availability at a decent price. It's a no-frills motel, not a hotel, so if you're looking for basic accommodations and keep your expectations in check, it might be a good option for a business or family trip at a very reasonable price. The room: […] Typical motel room with dated decor. Stained carpet, bubbling paint and stained grout/caulk but otherwise clean. Tube TV with poor-quality basic cable with HBO. Mini fridge, coffee maker, iron/ironing board, alarm clock, and hair dryer. No in-room safe. Air conditioner was ancient but worked and was not too noisy. The free wi-fi was spotty at times but considering the number of tech conventioneers in town, it worked better than I was expecting. Towels generally threadbare and linty. Despite the nightstand card that indicated the sheets would be changed daily unless the card was placed on the bed, it was clear that housekeeping just made the bed with the same sheets during my 5-night stay. Staff: Had no issue with the night staff (checked in late and checked out pre-dawn). Quick and polite. Other notes: Mandatory resort fee was higher than Expedia listed by fifty cents per night. Included access to the nearby YMCA for gym and pool, which I did not use. On-site outdoor pool looked like it had not been cleaned...dirt on the bottom. Daily buffet breakfast included both hot and cold items, decent. Read moreGenuine Expedia guest review
Just missing wifi in the roomsGenuine Hotels.com guest review
My husband and I were not impressed in the least. The bed was very uncomfortable. The AC unit it old and loud and it was constantly turning on and off which is very disturbing when you're trying to sleep. Don't forget about the additional $4.50 service fee when you check out. That's not much money, but it was annoying after the lack of sleep.Genuine Expedia guest review
"Worst business hotel stay in 30 years of travel!"
No room internet available for the 3 days I was there; lobby was jammed with other guests trying to get internet connections. Attending a major trade show it was imperative to have internet access nightly. Tried to blow off steam and relax in the pool but it was CLOSED. Only 98 degrees in Orlando! Went for breakfast at 8:30am on my last day...nothing […] at all left to eat. A Motel 6 could have done a far better job than this joint. Read moreGenuine Hotels.com guest review
"Anyone would expect more."
From arrival to departure it seemed like the staff was doing its best to keep this dive from burning down or blowing up. The carpet wreaked of mildew, the wifi and building locks never worked and the "breakfast" consisted of pre-packaged egg substitute, greasy sausaage and bread so one could make their own toast. I don't know if the owner of this example […] of poor lodging lives in the US or not but the foreign folks staying at this place saw a bad example of what a vacationer should see in America. Put them up in this place with no alternative for a week. Suggestion: remodel and replace ALL of the carpet soon. Give the staff a raise, they are the ONLY thing good about this place. Read moreGenuine Expedia guest review
I would never go back and or recommend this hotel to anyone!!!!Genuine Hotels.com guest review
"the worst place for the price"
It was the worst place I have stayed ever. room cleaniess was bad for the price. never go.Genuine Expedia guest review
Too much furniture in the room. Hard to move around. Hair dryer did not work. Ice machine broken. Hot breakfast was available, but so crowded it was hard to get anything. Parking inconvenient. Front desk was very friendly and helpful. Location was good..could walk to restaurants.Genuine Hotels.com guest review
"Ratchet Convention Center"
After driving for nearly five hours and not having much sleep the past three days, I really wanted to just check-in to my room and get to sleep before my flight the next morning without having any interruptions. Unfortunately, all of these goals were inhibited by the incompetence of the staff at Ramada. When I got to the hotel, I waited in the lobby […] for around 30 minutes before being attended to. When I was, I was treated to the same bad service the previous guest was. The staff did not know what rooms were available, whether there were any rooms available, or what rooms were clean. The cleaning staff had left, apparently, so for them that implies that nobody knows anything anymore. The staff would call the phones in the hotel rooms to see if they were available, not knowing any other way. There were scattered pieces of paper all around with room numbers that may or may not be available. When I finally got to my room and had gotten situated, I received a call from the front desk. THEY WANTED TO KNOW IF MY ROOM WAS AVAILABLE! Are you serious? And the next morning, while I was in the bathroom, my door was opened to see if anyone was staying there. Completely ludicrous. Read moreGenuine Hotels.com guest review
"I will never stay here again"
The location and friendliness of the staff was overall good. The condition of the hotel was not!! There was mold in the door frame if the bathroom, The walls had water damage near the door and the room was cramped and over furnished with useless decor.Genuine Hotels.com guest review
Very clean and enjoyable. I have already recommended it to friends.Genuine Expedia guest review
"The rating speaks for itself"
Older hotel with few new updates. Good location for the Convention Center.Genuine Expedia guest review
"need to upgrade"
Furniture old and too big. Towels stiff. Electrical outlets did not work. Not enough parking.Genuine Hotels.com guest review
"Can't beat it."
No nonsense, affordable motel, close to a bunch of restaurants.Genuine Expedia guest review
"good offordable stay and close to universal studio"
The floor mats were not as clean, looked very old. Cold air leak from the bathroom always there while using potty, uncomfortable. TV may be from may be 18th century...come on can they not upgrade the TV's and the microwave's? Furniture and refrigerator were good. Beds were very old and soggy. Pillows some of them were okay & some of them were very gross, […] with drooling marks from other people, pillow covers needs to be washed better or replaced often. I did not use the pool there, it was dirty, but the climate also was not good for using the pool anyway. But pool needs to be clean and it is small too. House keeping was good. People at the front desk/reception were good and friendly. Breakfast was good. Shuttle services is the worst...it is not just RAMADA to the site seeing place, the shuttle service is a big bus, where the bus stops in three or four places (different hotels). It was very crowded, people standing pretty close to each other. The bus had a nasty urine smell...(not clean at all). Never used it again after first bad experience. TAXI servies was good at the front desk. I had to use the taxi services and spent another $100 on top during my three day stay. At RAMADA shuttle was only once in the morning and once in the evening!!! OVERALL it was not worthy to pay more than $100 per night. I would say around $60-$70 is okay for this hotel. Read moreGenuine Hotels.com guest review
The room was clean and nice we only stayed there for 1 night but I would stay there again. Their breakfast was hot(eggs, bacon, and sausage) food they just need a bigger spot 4 the food but it was ok. They also had muffins, bagels, and cerealGenuine Hotels.com guest review
"close to all attractions"
Had a nice stay, first room had no heat was moved to another and it was a better room. Dont stay in the100 rooms they are small and less atrractive. Overall good stayGenuine Hotels.com guest review
"DO NOT STAY HERE"
The room was filthy. The fridge was never cleaned and filled with food from prior person staying there. The towels and sheets were dirty. The carpet had stains everywhere including one stain that looked like blood. There were people yelling in the halls until 2 in the morning. I would never stay here again and strongly urge anyone reading this to STAY […] SOMEWHERE ELSE. Read moreGenuine Expedia guest review
"OK hotel, but too many lights in room"
The hotel was nice, clean and a very good price. The location was perfect for a swim meet at the YMCA. The only problem was all the lights in the room. The microwave, phone, fire alarm, sprinkler and clock all had blinking lights that were a bit distracting when trying to sleep. So if lights bother you, this is not the hotel for you.Genuine Hotels.com guest review
Seemed clean till we found the coackroach.Genuine Hotels.com guest review
"Trip down to Orgill show"
Got to hotel late on Thursday, attendant was not proficient on the computer. Overbooked, but i did eventually get a room. Bathroom was very dirty, vents clogged with dust. Shower was also dirty. Knowing that the area was all booked, needed a place near Convention Center. Noise from highway made sleeping tough, as well as the in-window air conditioning […] unit. Read moreGenuine Hotels.com guest review
"did not like this hotel"
The room was too small. Air conditioner worked poorly and was moldy. Rug was dirty and sticky. The dresser drawers smelled. The curtains dont cover the widow properly. It is a motel. Looks nice from the outside but the inside is old dirty and in need or repair. Old fashioned huge tv. pillows are awful. Iron in our room was broken.Genuine Expedia guest review
"Staff was AWESOME!!!!!!"
Staff was awesome!!!!!!! Hotel and romms were clean.Genuine Expedia guest review
"Hotel is good but needs main thence"
Room 1: the a/c didn't work. Transferred to another room: hair dryer didn't work and kept sparking off. Upon checkout they didn't know I was transferred to a different room and neither of the two front desk employees wrote down the maintenance issues for repair (for the next Guest).Genuine Hotels.com guest review
For the price it was perfectly acceptable. I like that they have an arrangement with the YMCA next door so you can work out. The only issues I had were that the TV was an old, small tube TV with a poor cable connection, and there was no toilet paper anywhere in the room. However on the same trip I stayed at the Clarion closer to the convention center […] and it was nicer and more up-to-date for less money. Read moreGenuine Hotels.com guest review
My room had been slept in and the next room they gave me was uncomfortable as well. I recommend doing a overhaul of the place. It was nothing like the Ramada I have stayed at.Genuine Hotels.com guest review
Booked the hotel on hotels.com 3 days early, when i went there they say all rooms are booked and they opted to stay in a room where aircondition is not working. Next day they switched to different room. Over all maintenance is not so good. Rooms are too small , some of the lights won't function, when i complained they say they will take care in the […] morning and nothing happens..stayed for 3 days. Won't stay in this hotel in future. Read moreGenuine Hotels.com guest review
I have stayed here often so I didn't read the hotel details and didn't know that they are now charging a resort fee. Why a economy hotel is charging a resort fee is foolish. Its not a resort a defeats the purpose staying at an economy hotel. I'm sure they do it to make revenue without adding it to their room rate online. So then after being ticked about […] the resort fee I get to the room and there is no chair. Then you start to notice little things after being nickel and dimed with "resort fees" (no face on the phone, lamp wires exposed, etc) Because of the fee whether its convention season or not I'm not going back. Read moreGenuine Expedia guest review
Response by Ramada Orlando Near Convention Center Dear Guest, Thank you for your comments. We apologize that you did not like paying the Resort Fee but for all the additional services that we offer we have implemented a small fee. The added amenities that we offer are Hot American Breakfast, use of the YMCA Aquatic facilities next door and our business center, Shuttle transportation to Universal Studios, Islands of Adventure, Sea World and Walt Disney World Resort, High speed Wireless Internet (Wi-Fi), and Microwave and Refrigerator in all our guest rooms. To conclude we are an economy hotel with lots of added amenities which we now offer for a small fee. I hope you will give us another opportunity and enjoy all the useful amenities. We look forward to having you again as our guest.
"Room was horrible, good location"
The room was horrible. TV was broken, AC was broken, I asked for a queen and got two full beds, shower barely spit out water although it was plenty hot. Would not recommend for a visit lasting over one night.Genuine Hotels.com guest review
It was nice to have a real breakfast included with the room.Genuine Hotels.com guest review
Excelent cleanliness of my roomGenuine Hotels.com guest review
"My new experience at Ramada"
This hotel is good for only one night stay. This service is good. There is a parking area and it is free also wifi. It provide free breakfast but the area where guest have their breakfast is not enough, in fact you need to wait for a while to find a place to sit. For the price, it is too high for this hotels. In additions, the staff are friendly and […] kind. They help when needed. The location is attractive and close to many good restaurants and shops. Read moreGenuine Hotels.com guest review
"Pretty good basics and price"
I attended a 3 day convention nearby. The hotel is located in the midst of all the big Orlando attractions. There is an attraction ticket booth convenient in the lobby. I basically used the Ramada for sleeping and eating breakfast. The three story building looks reasonable on the outside. The lobby area is small and not that fancy. The breakfast sitting […] area seemed too small at times, although the food was decent. Visitors tend to pack their bags with stuff to take with them so they run out quickly on some items. My room was pretty decent, although dated. Everything worked OK but the beds had sunken in mattresses. The room came with frig and microwave, good TV. The free Internet service is OK, sometimes slow. Overall good value for the price. Two main downsides were 1) unheated pool (no hottub), and 2) poor condition of internal hallways. Walking to my room the first time I was afraid I had made a mistake; the carpets were very bad, moldings and doors chipped and peeling, elevator very small and raunchy. But inside the room things were OK. Read moreGenuine Hotels.com guest review
"HORROR HOTEL FOR A FAMILY"
I would not recomend this hotel to no one. VERY DISCUSTINGGenuine Expedia guest review
people were nice rooms were run down but for the price was okGenuine Expedia guest review
"perfect location and great price"
on the spot location, price excellent no complaintsGenuine Hotels.com guest review
"Hotel in poor shape. Great location."
Rooms were very dirty and very small. We were travelling with small children and did not want them to even walk on the stained carpets. We had to even change rooms once. The staff was overall very helpful especially the breakfast room staff.Genuine Expedia guest review
Response by Ramada Orlando Near Convention Center We are glad you chose our property during your stay in our area, and I apologize that you encountered unsatisfactory conditions in your guest room. We have addressed these concerns and instituted additional training with our housekeeping and engineering staffs to avoid these issues in the future and to ensure that our guests are surrounded by inspirational environments during their stays. We assure you that if you give us another opportunity, you will find the singular Ramada experience you deserve.
This property is relatively close to the Convention Center and Universal, approximately 1/2 way between the two, about a 20-minute walk to OCCC. The other reason I selected it was that I had stayed at Ramada previously and had a pleasant experience. This property, however, needs attention to its physical condition. The first room I was assigned had […] an air conditioner that was overly noisy. The second, while sufficient for my purpose, needed a thorough cleaning: the rug was filthy, and there seemed to be a problem with mold, causing my nose to stuff up. Also, the desk chair and television were worn and needed replacement. The bathroom had a build-up of dirt in the corners on the floor. I knew I would not spend a lot of time in my room during my stay, so I tolerated these deficiencies. The one bright spot was the substantial hot breakfast included in the price of the room. I did expect a better standard, however, from a Ramada hotel. Next time, I'll stay elsewhere. Read moreGenuine Hotels.com guest review
We found the staff at the hotel to be very nice and professional. The hotel itself is in need of a major make-over- it's very run down. ALthough our room appeared clean we found a balled up T shirt under the lounge chair in our room.Genuine Expedia guest review
Poor room condition. Bag bed. The quality service of the staff was excellent.Genuine Expedia guest review
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