It was terrible and I have already called about a complaint.Genuine Hotels.com guest review
"Quick Trip - served purpose"
Everything was fine. We were there short amount of time, spent little time in room.Genuine Hotels.com guest review
"Will stay again - definately"
This was a great hotel. We were happy with the room and breakfast provided. Friendly.Genuine Hotels.com guest review
"Not bad - would stay there again."
WE didn't stay real long - just a short overnight stop on drive down to Florida. Hotel staff very friendly and helpful. Got a smoking room (by request), and really wreecked of smoke - but what do you expect). Comfy beds. Good value.Genuine Hotels.com guest review
Very nice with a better than average breakfast. Comfortable bed and pillows. Good restaurant/bar a short walk through the parking lot.Genuine Hotels.com guest review
Quick overnight stay. Interior has poor quality upgrades (granite in bathrooms with prefinished plastic trim cut out around it. Room not wonderfully clean (bathroom door hinges appear to have never been dusted/cleaned).Genuine Hotels.com guest review
I stay here 3-5 times a year. Next to a great steakhouse. Breakfast is always good. Great value. Great location. Helpful sraffGenuine Hotels.com guest review
"Good value for the money"
I wish they would leave 3 towels in a room instead of 2. I have long hair and I use one to wrap my hair up in after my shower and use another one for my body. Then my husband needs 1 towel as well, of course.Genuine Hotels.com guest review
"Pretty good stay for the price"
The recliner in the room could not be used as it has stains on it and the cushion could not be removed. Also, no refrigerator in room.Genuine Hotels.com guest review
I was disappointed. The hotel needs a good cleaning and update. I was placed on the second floor, and there was no elevator. I asked for a first floor room since I have trouble with stairs. The hotel clerk said our reservation was not for a first floor room. It was a major hassle to take the luggage up the stairs.Genuine Hotels.com guest review
"Economical. Would stay again."
Comfortable beds! OK pillows but a strange size. My sister didn't sleep well because of them. I was fine. NO elevators!! Walking up and down stairs with luggage was pain. I'm a senior with hip replacements and knee pain. Quiet. Convenient to I57. Housecleaning didn't waste any time.Genuine Hotels.com guest review
"No frills, no problem stay"
Only issue really was ice machine closest to room was out of order. Otherwise quick check in / out. Free breakfast was decent. Comfortable bed and quiet area.Genuine Hotels.com guest review
was on a hunting trip, breakfast was available there, Cracker Barrel across the street gas station on the cornerGenuine Hotels.com guest review
"Hotel is OK"
Quick overnight stay. Nothing great or bad happened which is just the way we like it.Genuine Expedia guest review
"good for a nights stay"
Great for a one night stay off freeway. Took our pet but wish they didn't charge extra. Nearby restaurantsGenuine Hotels.com guest review
"Great overnight hotel"
Quick overnight. Very spacious rooms, friendly staff. HIGHLY recommend this hotel.Genuine Hotels.com guest review
"I always stay here"
Travel two times a year to Marion and always stay here. Its very quiet. During the summer pool is very nice. Not a lot of kids running and jumping around.Genuine Expedia guest review
"The beds were the best."
The staff was friendly and the hallways needed new carpet. But, the room was great, very clean and fresh, nothing that needed repairs. However the beds were the best! I had two queens size beds, they were the most comfortable beds that I have experienced in a long time. They must be new. I would go back there just for the beds.Genuine Expedia guest review
"Would stay here again for price"
The room was fine but when stepping into the hallway it smelled like smoke. Carpets need updating.Genuine Hotels.com guest review
"Perfectly suited for our stay"
One nighter while visiting nearby university. Perfect for the price, good value, friendly staff. Great beds, clean & phenom pillows!!Genuine Hotels.com guest review
"not bad dude"
I would stay here again. Only complaint is the ice machine was broken. Everything else was on par for a hotel.Genuine Hotels.com guest review
Great staff. We had a very sick person with us and the hotel staff accommodated us very well. Thank you for all your help.Genuine Hotels.com guest review
nice hotel. Beautiful beds and countertop. Wallpaper and bath floor not so good.Genuine Hotels.com guest review
"Quality Inn...Not so much"
Although I was looking for in inexpensive room for the night, I had thought that Quality Inn was a good name to trust. The facility was fairly rundown with a distinct disinfectant odor upon entering the main doors. The front desk staff were very friendly! The tv and DVD player in the room did not work until maintenance came to fix it. As I was preparing […] for the funeral which I had traveled for, the hair dryer over heated and stopped working. I had to take the broken one to the front desk and they replaced it. Not the worst lodging I've ever had, but certainly not the best either. Read moreGenuine Expedia guest review
"Clean room, good location"
Good, affordable hotel. Was just there one night, so basically just needed a clean room and comfortable bed. It was a firmer mattress than I like, but I find that to be the case in most hotels.Genuine Hotels.com guest review
"Yucky spunk everywhere"
Staff was nice but disgusting room. Short curly hairs on the chair and bathroom floors. Gross stains on the beadspread and walls. Had we not booked and paid in advance and not arrived at 1am we would have bailed. Room was cheap but definitely not the advertised 3 star rating.Genuine Expedia guest review
"Homeward bound stay."
It was a coming home from a getaway stop. The room was clean and provided the things we needed for a quick stop. The king was great compared to a condo bed we just slept in. The price was right-and for a few dollars more you get a much nicer stay that most super 8's we've stayed in-PLUS- the free breakfast was super! we would stay again!Genuine Hotels.com guest review
The staff could not be nicer, or more helpful. The company needs to help them out by fixing flooring and cleaning corners. Details! But the staff is 5 star!Genuine Expedia guest review
"Very nice & clean."
One night, wish i could've stayed longer. Our travel plans didn't allow us to stay longer.Genuine Expedia guest review
Great hotel. Clean quiet. Great staffGenuine Hotels.com guest review
"good place for stay for parents weekend at SIU"
everything is here, as expected including good price/valueGenuine Hotels.com guest review
Hotel was clean and in good condition. Breakfast was good. It was exactly what we needed.Genuine Hotels.com guest review
We used this hotel to see my son in Carbondale, it was disappointing hotel. I do not think we will use this hotel again. The hotel was very dated and didn't seem very clean. There are better selection in Marion.Genuine Expedia guest review
"convienent to the highway"
Clean, quiet, easy to get toGenuine Hotels.com guest review
Clean rooms, comfortable bed and good neghborhood with gas station and restaurants on 3 sidesGenuine Hotels.com guest review
The service there is very very bad, i stayed 1 night there. I suppose to stayed 3 nights at this motel. But the guy at the front desk was so rude and very unprofessional. I will never stay there again. This guys was so bad i was standing at the front desk for 30 minutes until he got done laughing and talking to his friend in the lobby who was not a […] worker there. Then he gets mad cause i ask him could he please help me, this guy told me when i get done talking i will help u and don't rush him Read moreGenuine Hotels.com guest review
Took my daughter to SIU. Hotels in Carbondale were booked. Glad I came here. Great stay. No complaints. Staff very friendly.Genuine Hotels.com guest review
"overnight stay for S I U visit"
very nice...water pressure a little low...excellent service/nice people...would stay againGenuine Hotels.com guest review
The staff was very friendly. The hotel is a little dated, but everything was clean. We got a great night of sleep, as the beds were very comfortable.Genuine Hotels.com guest review
Good breakfast, the room however was not completely clean, and it had a musty smell. The entire facility needs upgrading. The staff however is very courteous and very helpful. The room was comfortable enough for a weekend stay. The pool was clean. Each night the Front desk had free goodies, one night was popcorn, the next was cookies, so the kids enjoyed […] that. We would stay again. Read moreGenuine Expedia guest review
Room was dirty, popcorn on floor in room.... Something brown smeared on wall in bathroom! Gross. If we weren't completely exhausted would have left.Genuine Expedia guest review
Air worked great wish we had time to enjoy outdoor poolGenuine Hotels.com guest review
older person assigned to the rear of the hotel, 2nd fl walk up, no elevator. Was not please with location did not feel secure.Genuine Hotels.com guest review
Nice staff, pool open until 10pm. Good restaurant nearby.Genuine Expedia guest review
We were very happy with the hotel. Met all our needs.Genuine Hotels.com guest review
Hotel is right off of interstate 57 (without the highway noise), Cracker Barrel next door and the Hideout Restaurant (excellent food). Price is right, staff is friendly, and breakfast is goodGenuine Hotels.com guest review
PerfectoGenuine Hotels.com guest review
"Nice hotel reasonable price"
All of staff was very helpful and friendly. It was the best stay in a hotel I have had in a long time. Great breakfast and the outdoor pool was wonderful. I will definetly go back and recommend to anyone.Genuine Expedia guest review
"worth the price"
Good, convenient location, coupled with a quiet, clean and comfortable room.....let's just say I'll stay again, should I be traveling through the area in the future.Genuine Hotels.com guest review
Clean motel. Friendly & helpful staff. Thought it was a plus that a gal was there in the morning the supervise the breakfast.Genuine Expedia guest review
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