Very good hotelGenuine Hotels.com guest review
"very convenient to family and friends"
Excellent - breakfast was way above average Linda HubchenGenuine Hotels.com guest review
For the price it does the job. Good service . Clean and,modern accommodations.Genuine Hotels.com guest review
"Very Nasty and Tiny Rooms!"
We arrived and the front desk area looked fine. I received my room key and went to my room. When walking in a strong smell of mold hit me. I looked around to see a dirty floor, Mold in shower, bed skirt all snagged and wrinkled, scratched up furniture that was colored with a marker and upon pulling the cover back the sheets did not appear clean. The […] walls were even dirty with caked up dirt and marks. I looked to the phone to contact the front desk and seen the cracked and shredded lamp shade. I called the front desk for another room. After being moved I walked into the "new" room and the only difference was there was not a strong mold smell. But it was just as dirty. I pulled the cover back and there was a crusty brown substance on the sheets. My husband and I were so tired from driving all day we asked for clean sheets and changed them. The a/c was not working right so it was also warm and stuffy. I had a throw blanket with me so I slept on my side with it and got very little sleep. I took pictures because I could not believe Hotels.com knew the condition of this hotel. Read moreGenuine Hotels.com guest review
"Leaving San Antonio"
Upon arrival, one if the glass entrance doors was broken out. The Front Desk Clerk claimed it was due to a guest hitting it with a luggage cart. If so, why was there blood smears on the walls. Not just a little either. Wasn't cleaned up until the next day.Genuine Hotels.com guest review
"San Antonio Trip"
Overall, a place to sleep. The sign and entrance are obstructed by billboards and trees. You don't know you're there, until you're there, then it's too late. The toilet handle was broken, but at least it flushed.Genuine Hotels.com guest review
Very unpleasant stay... Arrived was given room 207 and heater and toilet weren't working. I was moved to room 319 and noticed that there wasn't a phone in the room and had a old TV with no remote. Finally, I was then given room 114 about an hour later from my arrival.Genuine Hotels.com guest review
Worst stay of my life no hot water duration of stay toilet overflowed twice miserable timeGenuine Hotels.com guest review
"A\C had issues cooling."
Overall great location. TV remote didn't work and airconditioner took over 2 hours to cool.Genuine Hotels.com guest review
The bed were the best og any hotel we stayed in. Thr only trouble we had was finding the hotel. There was a tree blocking the sign. If we had land marks then it would have help. San Antonio road s are very confusing mostly at night. Great room, greatfood, great service. Margaret from GalvestonGenuine Hotels.com guest review
room was clean/comfortable, quality of service was very good, amenities were satisfactory, personnel was most helpful, friendly and accommodating. Hotel location is a little difficult to find. Enjoyed our stay.Genuine Hotels.com guest review
Perfect location for most of the town. I expected a hole in the wall based on price, but it was really fine. Clean and in a great location.Genuine Hotels.com guest review
"Great for the price"
Desk clerk was very friendly and helpful. Location was convenient to medical center area and Hwy 10. Rooms were clean and smelled fresh. Easy walk over to a good tex-mex restaurant.Genuine Hotels.com guest review
"Great rate for the quality of service and room"
Had a very nice overnight stay.Genuine Hotels.com guest review
Very comfortable.Genuine Hotels.com guest review
Very comfortable stay and the staff that I did encounter were very friendly.Genuine Hotels.com guest review
"close to the hospital and dining."
good value and good breakfast, easy access off I-10, and close to the medical center.Genuine Expedia guest review
We were given a room next to the exit the ground floor, so we requested another room on the 2nd/3rd floor but the guy at the desk said the rooms were being renovated. Later on during our stay, we noticed people were actually staying up there - a straight up lie. Why, I've no idea. In our room, the phone and some lights were not working. Hotel right […] of off IH-10, very accessible. Read moreGenuine Hotels.com guest review
an ok stayGenuine Hotels.com guest review
"Be prepared to have $300 taken as security dep"
It had a super nice person at the front desk but disappointed that Expedia didn't let me know they would be taking my one night stay of $67.00 PLUS THE SECURITY DEPOSIT OF $300.08 and the $300.08 wasn't put back on my credit card for an entire week!!!Genuine Expedia guest review
"Good price, good stay"
Small rooms but the price was right, good breakfast, great service, close to fiesta Texas and good restaurants, I will be backGenuine Hotels.com guest review
"Good place to rest"
Overall a good,clean place to rest although when I asked for towels to go to the pool they were all out. The breakfast was pleasant and the room was cleaned when we were out . It was a nice place to relax after a long day.Genuine Expedia guest review
Great hotel, great staff, great price... would stay there again.. the only complaint, they never had extra towels for the room or the pool..Genuine Hotels.com guest review
Not satisfied and would not stay their again!Genuine Hotels.com guest review
"Close to Methodist hospital"
It served a purpose for an overnight stay for a medical appointmentGenuine Expedia guest review
"close to theme park very handy!!"
the hotel clerk was very helpful in giving us directions on how to get there...and overall had a good nights sleep.Genuine Hotels.com guest review
Good place for the price to stay while visiting Fiesta TX and Seaworld.Genuine Hotels.com guest review
"Nice Comfy stay"
It was a nice stay. Hotel staff were very nice and professional. The room was a little smaller than my liking but hey it wasa temporary stay. The bed was comfy and each bed provided 4 pillows not 2 flat pillows like most hotels. Coffee machine in room, good channels, and plenty of towels. Great stay againGenuine Expedia guest review
"Great hotel and location"
Gotta say the location was perfect close to the theme parks, downtown and riverwalk. Hotels was well maintain. No complaintsGenuine Expedia guest review
Incredibly small rooms especially for a family. Shower head had three streams of water making it difficult to shower. Fuse kept having to be reset for the bathroom light to work. Not enough plugs in room for necessary electronics. Wasn't provided adequate number of towels, asked the front desk and they took them out of another room and still didn't […] provide what I asked for. The location was the best part about this hotel. Read moreGenuine Hotels.com guest review
I love this place we stayed here last yr and went back this yr because there service is wonderful and it took us about 15 20 mins to get to all our destinations;) hotels.com has the best rates!!!Genuine Hotels.com guest review
The hotel is located in a good area. The carpet in our room was so dirty that my kids were walking around barefoot and their feet were so dirty. I washed their feet and made them wear socks. It was gross. The breakfast was not good at all. Very limited on items. Best thing was the apples and bananas. I will not stay at this location ever again.Genuine Hotels.com guest review
Clean n comfortable hotel, wanna stay over there againGenuine Hotels.com guest review
"This is a run down hotel!"
This hotel had black mold growing in the bathroom. The room I stayed in had a bad bathroom door which made it impossible to close it and have any privacy. The room had a bad smell of humidity in part I guess due to the mold. I had a two night stay, and when I left after the first night in the morning I came back late to find the room just as I left […] it. It was explained to me that it is the hotel's policy to only clean your room if you request it, since there are hundreds of rooms for the house keeper to take care of. Then I was blamed for not having my room serviced, since I locked my door from the inside when I left. After 20 minutes of disproving that I am not Batman that climbs through walls and windows, I could not convince the very rude staff that it was impossible for my door to be closed from the inside. The beds were hard and old which made it extremely uncomfortable. I have traveled to many places in the world and stayed in pretty bad hotels, but this one takes the prize. I was surprised since the expedia travel reviews are usually pretty accurate, but this one was dead off. I would not wish this hotel on my worst enemy! Read moreGenuine Expedia guest review
"A good deal for the price."
A small room, but very clean and functional. There was no bathtub, but the shower was new, of a modern design, spacious, and spotless. Staff was friendly and courteous. When I got to my room, I found the AC was already on--very nice. What I liked best was that there were enough trees in the parking lot that I could park in the shade! The hotel is close […] to the freeways I-10 and 410, and one or two exits from an HEB and a number of restaurants. Read moreGenuine Hotels.com guest review
"Poor service and Matinance Issues"
Scheduled two night stay and only staied one night. I would have left the first night. FIrst of all had to wait while the host talked to a sales man about marketing or something for the hotle and trying thring to find out how many other hotels were owned by the same person. Finally got out room which was the second to the last in the hall went outside […] and pulled the truck around to off load just to find out that the scan pads don't work. Got off loaded went to sit down and the desk chair in the room is broke. Was told they did not have any others. Decide to let the kids go play in the pool for a little bit while I did some work. Could not get on the Wifi to work went to the front desk and they acted like it was my fault for having the wrong Wifi code. Let the kids play then went back to the room and had the kids go take showers but the hot water was not working. Was told they had a call in to get it fixed. Decide to watch some TV but it was not working. Waited for over an hour for someone to come look at it. When they go thtere asked about the hot water was told probably 30 minutes. (Which was not true) To top it all off the bed was uncorfortable and the room had a weird smell. There was no real appoligizes when thing were wrong it was just we are working on it or we will see what we can do. Read moreGenuine Hotels.com guest review
"Clean and friendly. Good location too"
Clean and friendly, good location if you are in the north side of townGenuine Expedia guest review
For the price I paid I couldn't expect more than what I got. The WIFI was slow on my phone but worked fine on my laptop. The desk top wasn't connected to the bottom of the desk and would shift. The desk chair was also broke and would go down when sat in. The a/c didn't work very well. I had to keep it set on 60 the whole time to keep the warm cool. […] Staff was notified upon check out. The fridge and micorwave worked great. If you're a light sleeper this hotel isn't for you. It's right off the interstate. Also if you're not keeping an eye out for it you'll drive right past it. There isn't a big sign that lets you know it's coming up. The staff are very friendly. The free breakfast is what you expect from any free breakfast. There's no places within walking distance but very close in driving. Also it's about 4 miles from fiesta Texas and about 8 from downtown so that was nice. Overall it was a good a hotel. Hopefully staff will have the ac fixed. Bathroom is a bathroom with a large walkin shower. Read moreGenuine Expedia guest review
Nice hotelGenuine Hotels.com guest review
Nice hotel wanna stay here again...Genuine Hotels.com guest review
"Close to most point of interest"
Nice experience, close to every atraction; last minute plans for july 4. Was expecting less so we were happy.Genuine Expedia guest review
I had high hopes. It was dirty. The pool smelled like chlorine so that was a plus (means its clean enough). We had planned for a 2 night stay and ended up canceling the second night. We were woken at 3:30am by a stream of water coming from the ceiling center of the room. When I jumped up to see where the water was coming from I got soaked. We called […] the front desk immediately and all they could say was sorry, we are fully booked and we'll make note of it... WHAT!?! That's it! Back to sleep. Which was hard due to the dripping. Morning comes and we notice MOLD coming from the A/C unit... My baby had been breathing that. We go down for breakfast and it is infested with people. No tables-no room at the food counter. We would come back in an hour. Since it closed at 10 we came back at 9:30 hoping the crowd would have died down... It did a little but only because they were out of almost everything. Bread, sausage, muffins and I saw no fresh fruit! But I did see a large table that was STILL there from earlier and one of them with a plate of 6 pieces of toast in front of them. REALLY!?! We are gone from this place. The front said they could move us to another room. No Thank You!!! It's gross and unacceptable for me, my husband and especially my baby!!! We stayed at the Courtyard Marriott the 2nd night which was worth every penny more!!!!!! Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Overall it was not a bad hotel, breakfast was good and they never ran out of anything, if they did they would bring more out. The staff was friendly, the only downside was that since it is an older hotel it had a moldy smell.Genuine Hotels.com guest review
"nice place. but."
When hairs are left from the last guest in the bathroom & shower areas it makes me suspect of the rest of the place, this isn't a sleezy place that I would expect that type of thing to be ok.... Investment in staff that cares sounds like a reasonable request.Genuine Hotels.com guest review
"Good and Bad"
Very nice hotel but the double room was very very small the bed were full-size and not queen size like it said. It was very uncofortable for 2 adults to sleep! Breakfast was good but would of preffered tl have more hot option like scramble eggs or bacon not just biscuit and sausage.Genuine Hotels.com guest review
"A Great Value"
Staff was pleasant and tried to accommodate our request for a room above the first floor. Facility was clean and well-maintained. Our room was cozy and comfortable: bed was in good shape, 4 plumped pillows, coffee-maker with coffees, ironing board & iron (hidden inside armoir), refrigerator, microwave, tv, free wifi (a little slow at times), no tub […] but shower was roomy and had good water pressure. Towels were a little small but no big deal. I would have liked more lighting at the sink area for makeup. Breakfast was better than we expected: buffet included waffles, sausage patties, biscuits, cream style gravy, peeled boiled eggs, muffins, toast, cereal, milk, juice, fresh fruit, and coffee. We also enjoyed a nice view through the windows of the breakfast area. Pool was clean. Our floor also had a desk with a computer and printer. Would we come back? You bet. Read moreGenuine Expedia guest review
Overall I liked the Sleep Inn, it was rather close to the things we wanted to do. Hotel staff was helpful. Rooms were rather small but rates were at a decent price.Genuine Hotels.com guest review
Very friendly staff, room had a wierd smell but after a few lysol sparys it went away, room is not bad pretty clean overall. Good location.Genuine Hotels.com guest review
TV never worked!Genuine Hotels.com guest review
Friendly staff, clean hotel, room was a bit beat up-- overall good value for the dollar.Genuine Hotels.com guest review
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