All hotels in San Antonio, Texas, United States of America
1 room, 2 adults
You can collect Hotels.com® Rewards nights here8318 W Ih 10, San Antonio, TX, 78230, United States of America, ‏‎800-491-6126
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3.5 / 5Good

Score breakdown (from 309 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    3.8
  • Comfort
    3.5
  • Condition
    3.4
  • Neighborhood
    3.9
4.0 / 5Excellent
"Good room at a decent price"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Bed was compfy. Breakfast well served. Good Value.
Genuine Hotels.com guest review
1 night trip Feb 14, 2014
R Stewart
US
3.0 / 5Good
"Convenient"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
For a one-night stay, ts hotel was fine.
Genuine Hotels.com guest review
1 night trip Feb 13, 2014
L
US
2.0 / 5Fair
"you get what you pay"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Hotel was clean and rooms were clean. The four were thin and could hear all the noise from the hall in the room.
Genuine Hotels.com guest review
1 night business trip Feb 7, 2014
Robert
US
5.0 / 5Outstanding
"Happy camper"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
There is no other motel in San Antonio that we will stay at. We stayed here for 7 weeks during my cancer treatment and they treated us like family. We'll always stay here when in town.
Genuine Hotels.com guest review
1 night trip Feb 5, 2014
David Grimm
US
4.0 / 5Excellent
"Nice & close to the VA hospital"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Good clean rooms and an excellent front desk clerk. very curious....
Genuine Expedia guest review
Other trip Feb 7, 2014
JESUS
US
4.0 / 5Excellent
"Not bad for one night"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
My son and I stayed here for one night before heading to my parents house for the weekend. The room was a little small but clean, and staff was very friendly. It was a comfy stay at a comfy price.
Genuine Hotels.com guest review
1 night trip Jan 29, 2014
Jay
US
4.0 / 5Excellent
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
only had queen size beds. room was kind of small. but it was cheap and good for my stay.
Genuine Expedia guest review
Other trip Jan 29, 2014
Mike
US
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Overall our stay was about average. When we arrived the hotel had a sour carpet smell.
Genuine Hotels.com guest review
5 night business trip Jan 8, 2014
A Traveler
US
4.0 / 5Excellent
"Did exactly what I needed.."
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Perfect for what I needed, a couple of days of relative luxury after several months of camping. Facilities were clean, great shower, in room microwave and coffee maker a nice touch - plus a flat screen TV with HBO. WiFi wasn't great, but good enough to get done what I needed. Decent varied breakfast and friendly staff. No real complaints - though I did pay about a third of the rate posted in the room, I may have been less happy if I hadn't got such a good deal!
Genuine Hotels.com guest review
2 night trip Jan 11, 2014
Kai
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not bad for the price. will stay again.
Genuine Hotels.com guest review
1 night business trip Jan 7, 2014
J.Blair
US
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
It was good for the price and the location. Rooms are small but were clean.
Genuine Hotels.com guest review
1 night business trip Jan 9, 2014
Jessica
US
4.0 / 5Excellent
"Needs to renew towels. Needs more cleanliness."
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Towels were clean but old and with some gray stains. Need a little more cleanliness in the restroom. Room overall rate was OK for the price paid.
Genuine Expedia guest review
Other trip Jan 6, 2014
Jean
US
1.0 / 5Poor
"Very nice staff, tried to be accomodating."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
I arrived at the hotel about 1530 & the desk person was very nice. Got to my room & turned on A/C b/c it was a bit stuffy. Came back much later worried about how cold it might be in the rm as a cold front had come thru, changed over to the heater & went to bed. The heat never came on, I woke up frozen. Turned the heater off and the room started to stink like a dead animal. I did report this to the staff and they very sweetly explained that since I reserved the room thru ya'll they couldnt reduce or comp the charges.
Genuine Expedia guest review
Other trip Jan 2, 2014
A Traveler
US
5.0 / 5Outstanding
"Everithing but the Wi-fi"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excellent, the Wi-fi was down for the whole night. Besides that, every great.
Genuine Hotels.com guest review
1 night family trip Dec 29, 2013
Carlos Organista
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good hotel
Genuine Hotels.com guest review
1 night romance trip Dec 24, 2013
Jaya
US
5.0 / 5Outstanding
"very convenient to family and friends"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Excellent - breakfast was way above average Linda Hubchen
Genuine Hotels.com guest review
3 night trip Dec 23, 2013
Jon ORegan
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
For the price it does the job. Good service . Clean and,modern accommodations.
Genuine Hotels.com guest review
1 night trip Dec 19, 2013
jacob
US
1.0 / 5Poor
"Very Nasty and Tiny Rooms!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
We arrived and the front desk area looked fine. I received my room key and went to my room. When walking in a strong smell of mold hit me. I looked around to see a dirty floor, Mold in shower, bed skirt all snagged and wrinkled, scratched up furniture that was colored with a marker and upon pulling the cover back the sheets did not appear clean. The walls were even dirty with caked up dirt and marks. I looked to the phone to contact the front desk and seen the cracked and shredded lamp shade. I called the front desk for another room. After being moved I walked into the "new" room and the only difference was there was not a strong mold smell. But it was just as dirty. I pulled the cover back and there was a crusty brown substance on the sheets. My husband and I were so tired from driving all day we asked for clean sheets and changed them. The a/c was not working right so it was also warm and stuffy. I had a throw blanket with me so I slept on my side with it and got very little sleep. I took pictures because I could not believe Hotels.com knew the condition of this hotel.
Genuine Hotels.com guest review
1 night trip Dec 20, 2013
KD2004
US
3.0 / 5Good
"Leaving San Antonio"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
Upon arrival, one if the glass entrance doors was broken out. The Front Desk Clerk claimed it was due to a guest hitting it with a luggage cart. If so, why was there blood smears on the walls. Not just a little either. Wasn't cleaned up until the next day.
Genuine Hotels.com guest review
1 night trip Dec 15, 2013
John
US
3.0 / 5Good
"San Antonio Trip"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Overall, a place to sleep. The sign and entrance are obstructed by billboards and trees. You don't know you're there, until you're there, then it's too late. The toilet handle was broken, but at least it flushed.
Genuine Hotels.com guest review
1 night trip Dec 12, 2013
John
US
1.0 / 5Poor
  • Cleanliness
    3.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    4.0
Very unpleasant stay... Arrived was given room 207 and heater and toilet weren't working. I was moved to room 319 and noticed that there wasn't a phone in the room and had a old TV with no remote. Finally, I was then given room 114 about an hour later from my arrival.
Genuine Hotels.com guest review
1 night trip Dec 7, 2013
Sergio M.
US
1.0 / 5Poor
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Worst stay of my life no hot water duration of stay toilet overflowed twice miserable time
Genuine Hotels.com guest review
1 night trip Dec 7, 2013
toby
US
4.0 / 5Excellent
"A\C had issues cooling."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    5.0
Overall great location. TV remote didn't work and airconditioner took over 2 hours to cool.
Genuine Hotels.com guest review
1 night family trip Nov 16, 2013
Sanjay
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
The bed were the best og any hotel we stayed in. Thr only trouble we had was finding the hotel. There was a tree blocking the sign. If we had land marks then it would have help. San Antonio road s are very confusing mostly at night. Great room, greatfood, great service. Margaret from Galveston
Genuine Hotels.com guest review
2 night trip Nov 15, 2013
Margaret
US
4.0 / 5Excellent
"review"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
room was clean/comfortable, quality of service was very good, amenities were satisfactory, personnel was most helpful, friendly and accommodating. Hotel location is a little difficult to find. Enjoyed our stay.
Genuine Hotels.com guest review
1 night trip Nov 2, 2013
Sab
US
4.0 / 5Excellent
"Great location"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Perfect location for most of the town. I expected a hole in the wall based on price, but it was really fine. Clean and in a great location.
Genuine Hotels.com guest review
1 night business trip Oct 2, 2013
Mitchell
US
5.0 / 5Outstanding
"Great for the price"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Desk clerk was very friendly and helpful. Location was convenient to medical center area and Hwy 10. Rooms were clean and smelled fresh. Easy walk over to a good tex-mex restaurant.
Genuine Hotels.com guest review
2 night business trip Sep 28, 2013
A Traveler
US
5.0 / 5Outstanding
"Great rate for the quality of service and room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Had a very nice overnight stay.
Genuine Hotels.com guest review
1 night trip Sep 26, 2013
A Traveler
US
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very comfortable.
Genuine Hotels.com guest review
2 night trip Aug 10, 2013
A Traveler
US
4.0 / 5Excellent
"One night"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Very comfortable stay and the staff that I did encounter were very friendly.
Genuine Hotels.com guest review
1 night trip with friends Aug 14, 2013
RP
US
4.0 / 5Excellent
"close to the hospital and dining."
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
good value and good breakfast, easy access off I-10, and close to the medical center.
Genuine Expedia guest review
Other trip Aug 14, 2013
Tom
US
3.0 / 5Good
"family"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
We were given a room next to the exit the ground floor, so we requested another room on the 2nd/3rd floor but the guy at the desk said the rooms were being renovated. Later on during our stay, we noticed people were actually staying up there - a straight up lie. Why, I've no idea. In our room, the phone and some lights were not working. Hotel right of off IH-10, very accessible.
Genuine Hotels.com guest review
3 night trip Aug 5, 2013
Nate
US
2.0 / 5Fair
"good location"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
an ok stay
Genuine Hotels.com guest review
2 night trip Aug 10, 2013
A Traveler
US
1.0 / 5Poor
"Be prepared to have $300 taken as security dep"
  • Cleanliness
    2.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
It had a super nice person at the front desk but disappointed that Expedia didn't let me know they would be taking my one night stay of $67.00 PLUS THE SECURITY DEPOSIT OF $300.08 and the $300.08 wasn't put back on my credit card for an entire week!!!
Genuine Expedia guest review
Other trip Aug 13, 2013
christina
US
4.0 / 5Excellent
"Good price, good stay"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    5.0
Small rooms but the price was right, good breakfast, great service, close to fiesta Texas and good restaurants, I will be back
Genuine Hotels.com guest review
1 night trip Aug 7, 2013
Jerry
US
4.0 / 5Excellent
"Good place to rest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Overall a good,clean place to rest although when I asked for towels to go to the pool they were all out. The breakfast was pleasant and the room was cleaned when we were out . It was a nice place to relax after a long day.
Genuine Expedia guest review
Other trip Aug 13, 2013
A Traveler
US
4.0 / 5Excellent
"great hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Great hotel, great staff, great price... would stay there again.. the only complaint, they never had extra towels for the room or the pool..
Genuine Hotels.com guest review
2 night business trip Aug 9, 2013
A Traveler
US
1.0 / 5Poor
"Not satisfied"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    3.0
  • Condition
    1.0
  • Neighborhood
    1.0
Not satisfied and would not stay their again!
Genuine Hotels.com guest review
2 night trip Aug 8, 2013
Sleep In Hotel
US
3.0 / 5Good
"Close to Methodist hospital"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It served a purpose for an overnight stay for a medical appointment
Genuine Expedia guest review
Other trip Aug 11, 2013
Michael
US
4.0 / 5Excellent
"close to theme park very handy!!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
the hotel clerk was very helpful in giving us directions on how to get there...and overall had a good nights sleep.
Genuine Hotels.com guest review
1 night family trip Aug 6, 2013
Melissa P.
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Good place for the price to stay while visiting Fiesta TX and Seaworld.
Genuine Hotels.com guest review
3 night family trip Jul 31, 2013
A Traveler
US
5.0 / 5Outstanding
"Nice Comfy stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
It was a nice stay. Hotel staff were very nice and professional. The room was a little smaller than my liking but hey it wasa temporary stay. The bed was comfy and each bed provided 4 pillows not 2 flat pillows like most hotels. Coffee machine in room, good channels, and plenty of towels. Great stay again
Genuine Expedia guest review
Other trip Aug 8, 2013
Erica
US
5.0 / 5Outstanding
"Great hotel and location"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Gotta say the location was perfect close to the theme parks, downtown and riverwalk. Hotels was well maintain. No complaints
Genuine Expedia guest review
Other trip Aug 8, 2013
A Traveler
US
2.0 / 5Fair
"Small rooms"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Incredibly small rooms especially for a family. Shower head had three streams of water making it difficult to shower. Fuse kept having to be reset for the bathroom light to work. Not enough plugs in room for necessary electronics. Wasn't provided adequate number of towels, asked the front desk and they took them out of another room and still didn't provide what I asked for. The location was the best part about this hotel.
Genuine Hotels.com guest review
2 night trip Aug 2, 2013
Amber
US
5.0 / 5Outstanding
"excellent service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I love this place we stayed here last yr and went back this yr because there service is wonderful and it took us about 15 20 mins to get to all our destinations;) hotels.com has the best rates!!!
Genuine Hotels.com guest review
3 night family trip Jul 23, 2013
lupita
US
2.0 / 5Fair
"Dirty"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
The hotel is located in a good area. The carpet in our room was so dirty that my kids were walking around barefoot and their feet were so dirty. I washed their feet and made them wear socks. It was gross. The breakfast was not good at all. Very limited on items. Best thing was the apples and bananas. I will not stay at this location ever again.
Genuine Hotels.com guest review
1 night trip Jul 26, 2013
A Traveler
US
4.0 / 5Excellent
"Good hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
Clean n comfortable hotel, wanna stay over there again
Genuine Hotels.com guest review
1 night romance trip Jul 24, 2013
Jaya
US
1.0 / 5Poor
"This is a run down hotel!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
This hotel had black mold growing in the bathroom. The room I stayed in had a bad bathroom door which made it impossible to close it and have any privacy. The room had a bad smell of humidity in part I guess due to the mold. I had a two night stay, and when I left after the first night in the morning I came back late to find the room just as I left it. It was explained to me that it is the hotel's policy to only clean your room if you request it, since there are hundreds of rooms for the house keeper to take care of. Then I was blamed for not having my room serviced, since I locked my door from the inside when I left. After 20 minutes of disproving that I am not Batman that climbs through walls and windows, I could not convince the very rude staff that it was impossible for my door to be closed from the inside. The beds were hard and old which made it extremely uncomfortable. I have traveled to many places in the world and stayed in pretty bad hotels, but this one takes the prize. I was surprised since the expedia travel reviews are usually pretty accurate, but this one was dead off. I would not wish this hotel on my worst enemy!
Genuine Expedia guest review
Other trip Jul 28, 2013
A Traveler
US
5.0 / 5Outstanding
"A good deal for the price."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
A small room, but very clean and functional. There was no bathtub, but the shower was new, of a modern design, spacious, and spotless. Staff was friendly and courteous. When I got to my room, I found the AC was already on--very nice. What I liked best was that there were enough trees in the parking lot that I could park in the shade! The hotel is close to the freeways I-10 and 410, and one or two exits from an HEB and a number of restaurants.
Genuine Hotels.com guest review
2 night business trip Jul 19, 2013
A Traveler
US
1.0 / 5Poor
"Poor service and Matinance Issues"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    2.0
  • Neighborhood
    2.0
Scheduled two night stay and only staied one night. I would have left the first night. FIrst of all had to wait while the host talked to a sales man about marketing or something for the hotle and trying thring to find out how many other hotels were owned by the same person. Finally got out room which was the second to the last in the hall went outside and pulled the truck around to off load just to find out that the scan pads don't work. Got off loaded went to sit down and the desk chair in the room is broke. Was told they did not have any others. Decide to let the kids go play in the pool for a little bit while I did some work. Could not get on the Wifi to work went to the front desk and they acted like it was my fault for having the wrong Wifi code. Let the kids play then went back to the room and had the kids go take showers but the hot water was not working. Was told they had a call in to get it fixed. Decide to watch some TV but it was not working. Waited for over an hour for someone to come look at it. When they go thtere asked about the hot water was told probably 30 minutes. (Which was not true) To top it all off the bed was uncorfortable and the room had a weird smell. There was no real appoligizes when thing were wrong it was just we are working on it or we will see what we can do.
Genuine Hotels.com guest review
2 night family trip Jul 17, 2013
Matt
US
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