Clean n comfortable hotel, wanna stay over there againGenuine Hotels.com guest review
"This is a run down hotel!"
This hotel had black mold growing in the bathroom. The room I stayed in had a bad bathroom door which made it impossible to close it and have any privacy. The room had a bad smell of humidity in part I guess due to the mold. I had a two night stay, and when I left after the first night in the morning I came back late to find the room just as I left […] it. It was explained to me that it is the hotel's policy to only clean your room if you request it, since there are hundreds of rooms for the house keeper to take care of. Then I was blamed for not having my room serviced, since I locked my door from the inside when I left. After 20 minutes of disproving that I am not Batman that climbs through walls and windows, I could not convince the very rude staff that it was impossible for my door to be closed from the inside. The beds were hard and old which made it extremely uncomfortable. I have traveled to many places in the world and stayed in pretty bad hotels, but this one takes the prize. I was surprised since the expedia travel reviews are usually pretty accurate, but this one was dead off. I would not wish this hotel on my worst enemy! Read moreGenuine Expedia guest review
"A good deal for the price."
A small room, but very clean and functional. There was no bathtub, but the shower was new, of a modern design, spacious, and spotless. Staff was friendly and courteous. When I got to my room, I found the AC was already on--very nice. What I liked best was that there were enough trees in the parking lot that I could park in the shade! The hotel is close […] to the freeways I-10 and 410, and one or two exits from an HEB and a number of restaurants. Read moreGenuine Hotels.com guest review
"Poor service and Matinance Issues"
Scheduled two night stay and only staied one night. I would have left the first night. FIrst of all had to wait while the host talked to a sales man about marketing or something for the hotle and trying thring to find out how many other hotels were owned by the same person. Finally got out room which was the second to the last in the hall went outside […] and pulled the truck around to off load just to find out that the scan pads don't work. Got off loaded went to sit down and the desk chair in the room is broke. Was told they did not have any others. Decide to let the kids go play in the pool for a little bit while I did some work. Could not get on the Wifi to work went to the front desk and they acted like it was my fault for having the wrong Wifi code. Let the kids play then went back to the room and had the kids go take showers but the hot water was not working. Was told they had a call in to get it fixed. Decide to watch some TV but it was not working. Waited for over an hour for someone to come look at it. When they go thtere asked about the hot water was told probably 30 minutes. (Which was not true) To top it all off the bed was uncorfortable and the room had a weird smell. There was no real appoligizes when thing were wrong it was just we are working on it or we will see what we can do. Read moreGenuine Hotels.com guest review
"Clean and friendly. Good location too"
Clean and friendly, good location if you are in the north side of townGenuine Expedia guest review
For the price I paid I couldn't expect more than what I got. The WIFI was slow on my phone but worked fine on my laptop. The desk top wasn't connected to the bottom of the desk and would shift. The desk chair was also broke and would go down when sat in. The a/c didn't work very well. I had to keep it set on 60 the whole time to keep the warm cool. […] Staff was notified upon check out. The fridge and micorwave worked great. If you're a light sleeper this hotel isn't for you. It's right off the interstate. Also if you're not keeping an eye out for it you'll drive right past it. There isn't a big sign that lets you know it's coming up. The staff are very friendly. The free breakfast is what you expect from any free breakfast. There's no places within walking distance but very close in driving. Also it's about 4 miles from fiesta Texas and about 8 from downtown so that was nice. Overall it was a good a hotel. Hopefully staff will have the ac fixed. Bathroom is a bathroom with a large walkin shower. Read moreGenuine Expedia guest review
Nice hotelGenuine Hotels.com guest review
Nice hotel wanna stay here again...Genuine Hotels.com guest review
"Close to most point of interest"
Nice experience, close to every atraction; last minute plans for july 4. Was expecting less so we were happy.Genuine Expedia guest review
I had high hopes. It was dirty. The pool smelled like chlorine so that was a plus (means its clean enough). We had planned for a 2 night stay and ended up canceling the second night. We were woken at 3:30am by a stream of water coming from the ceiling center of the room. When I jumped up to see where the water was coming from I got soaked. We called […] the front desk immediately and all they could say was sorry, we are fully booked and we'll make note of it... WHAT!?! That's it! Back to sleep. Which was hard due to the dripping. Morning comes and we notice MOLD coming from the A/C unit... My baby had been breathing that. We go down for breakfast and it is infested with people. No tables-no room at the food counter. We would come back in an hour. Since it closed at 10 we came back at 9:30 hoping the crowd would have died down... It did a little but only because they were out of almost everything. Bread, sausage, muffins and I saw no fresh fruit! But I did see a large table that was STILL there from earlier and one of them with a plate of 6 pieces of toast in front of them. REALLY!?! We are gone from this place. The front said they could move us to another room. No Thank You!!! It's gross and unacceptable for me, my husband and especially my baby!!! We stayed at the Courtyard Marriott the 2nd night which was worth every penny more!!!!!! Read moreGenuine Hotels.com guest review
"Good hotel for the price"
Overall it was not a bad hotel, breakfast was good and they never ran out of anything, if they did they would bring more out. The staff was friendly, the only downside was that since it is an older hotel it had a moldy smell.Genuine Hotels.com guest review
"nice place. but."
When hairs are left from the last guest in the bathroom & shower areas it makes me suspect of the rest of the place, this isn't a sleezy place that I would expect that type of thing to be ok.... Investment in staff that cares sounds like a reasonable request.Genuine Hotels.com guest review
"Good and Bad"
Very nice hotel but the double room was very very small the bed were full-size and not queen size like it said. It was very uncofortable for 2 adults to sleep! Breakfast was good but would of preffered tl have more hot option like scramble eggs or bacon not just biscuit and sausage.Genuine Hotels.com guest review
"A Great Value"
Staff was pleasant and tried to accommodate our request for a room above the first floor. Facility was clean and well-maintained. Our room was cozy and comfortable: bed was in good shape, 4 plumped pillows, coffee-maker with coffees, ironing board & iron (hidden inside armoir), refrigerator, microwave, tv, free wifi (a little slow at times), no tub […] but shower was roomy and had good water pressure. Towels were a little small but no big deal. I would have liked more lighting at the sink area for makeup. Breakfast was better than we expected: buffet included waffles, sausage patties, biscuits, cream style gravy, peeled boiled eggs, muffins, toast, cereal, milk, juice, fresh fruit, and coffee. We also enjoyed a nice view through the windows of the breakfast area. Pool was clean. Our floor also had a desk with a computer and printer. Would we come back? You bet. Read moreGenuine Expedia guest review
Overall I liked the Sleep Inn, it was rather close to the things we wanted to do. Hotel staff was helpful. Rooms were rather small but rates were at a decent price.Genuine Hotels.com guest review
Very friendly staff, room had a wierd smell but after a few lysol sparys it went away, room is not bad pretty clean overall. Good location.Genuine Hotels.com guest review
TV never worked!Genuine Hotels.com guest review
Friendly staff, clean hotel, room was a bit beat up-- overall good value for the dollar.Genuine Hotels.com guest review
"Reasonable hotel in premium spot"
We chose this hotel because it was half way between six flags and the river walk. 10 minutes each way. It meet our needs. We didn't need anything fancy. The beds, tv, microwave and fridge were enough. Plus relaxing in the pool helped. We love the fact that it had free parking and continental breakfast.Genuine Expedia guest review
Could use some hooks in the restroom for bathing suits, or a towel rack closer to the shower.Genuine Hotels.com guest review
"Good location, comfortable bed."
Good location, clean, cool a/c, breakfast available, clean bedGenuine Expedia guest review
overall not bad for the price. only problem was the hallway had a musty smell but the room was fine.Genuine Hotels.com guest review
"stayed one night - passing through"
ok room, needs some minor repairs/updates, but was clean. Staff very nice, friendly and helpful.Genuine Expedia guest review
great hotel for the moneyGenuine Hotels.com guest review
"Place to rest your head"
I stayed two nights and I did not have a problem with the staff. The room is in an okay condition. I think my sheets could have been a little cleaner though. They looked like they have been used and washed so many times it looks worn out and getting thin. The cleanliness of the bathroom was good and I didn't have a problem with the main service. The […] breakfast is enough to get you by for a few hours in the morning before you have to stop and get yourself something to eat again. The location is convenient to the highway, not very far from downtown, and very close to Six Flags. Overall, it's an okay place to rest your head for a couple nights on a budget. Read moreGenuine Hotels.com guest review
If i could make it lower i wouldGenuine Hotels.com guest review
"Excellent value for the dollar"
Got this hotel for a really great price. Older hotel, but still kept up well. This was part of a nicer hotel chain at one time (not sure who). Would stay here again.Genuine Hotels.com guest review
"adequate for a short stay"
Overall, hotel was adequate for a short stay. The sheets for the bed were not the best. Bathroom sliding door was broken and was difficult to close for privacy. We put up with it because it was a short stay, but my wife was surprised that the cleaning lady did not report it to management. Front desk staff was nice.Genuine Hotels.com guest review
Parking was convenient and nice until I notice people camping out on the parking lot of the near by building the two days we were there. The front desk gentleman was very courteous and helpful. Everything was good until we walked into our room and the first thing my kids say "Eeew what is that smell" the room smelled so bad we couldn't' stand it so […] I go downstairs to let them know about it and the cleaning lady I assumed, looks at me as if I was lying and decides to check it for herself. I go up with her and tell her that smell is not normal, so we go back down stairs and they start speaking another language between three of the staff members then I get a key to another room that was not as bad. Over all I would not stay at this place again. Read moreGenuine Hotels.com guest review
"fair for the price"
was not nearly as I expected after staying at other sleep inns that were all exceptional. The A/C never got the room cool and housekeeping had neglected to change the tissues, which looked as if they had already been used and stuffed back into the dispenser! .Genuine Hotels.com guest review
"Good hotel near Six Flags Fiesta"
The hotel staff was great, when we got in our hotel room the TV wasn't work so, I called the front desk and they said they would send someone to fix it within 30 minutes, we only had to wait 10 minutes before someone came to our room. The food was ok and the pool was very clean except for the towels, my towel had a stain on it.Genuine Expedia guest review
Nice hotel. Rooms are a little small. Friendly staff. Convenient location.Genuine Expedia guest review
Great stay, great room, great staff, great breakfast and great price.Genuine Hotels.com guest review
Just had one minor issue with the lights in the restroom but staff thanked us for informing them and seemed as if they were going to fix it right away..Genuine Hotels.com guest review
cheapGenuine Hotels.com guest review
"Nice Place, Great Price"
Although it was a little hard to find at night on the access road off Interstate 10 (the large Car Max lot right beside it tends to swallow everything up), it was very much worth finding and the stay. Clean, comfortable room, and definitely one of the best values in San Antonio, which generally charges high rates because of its tourism. Will certainly […] stay here again, as this is now my ideal spot to stay-over in San Antonio. Read moreGenuine Hotels.com guest review
"Super great hotel for a wonderful price!"
The hotel was excellent! The breakfast was like the best thing ever!Genuine Expedia guest review
"Not Bad at All"
Only paid $55 for 1 night, single queen bed room. For the price it was great. Staff was very friendly, check in and out was a breeze, pool was clean and taken care of, and the rooms were very clean. Only thing I recommend is you bring your own pillows...very uncomfortable. Can't beat it for the priceGenuine Hotels.com guest review
"Ill def be staying again"
This hotel may not have been an elaborate get away but it was excellent for the price. Definitely keeping this one in mind for my next trip.Genuine Hotels.com guest review
Good price and nice roomGenuine Hotels.com guest review
"Not too shabby"
Ok room for the money. Great customer service. They were very helpful.Genuine Expedia guest review
The nicest of the the five hotels I stayed in the last two weeks.Genuine Expedia guest review
it was a one night stay and my experience was good .Genuine Hotels.com guest review
Great hotel. Great staff, they helped me find the place. Very clean rooms and great big bed.Genuine Expedia guest review
When we got there, asked for a ground floor room. Oh yes they had one. We were grateful since my husband was very ill and couldn't walk very long. We opened the door and there was a smell of someones cologne. Wet towels on the dresser, bed was unmade, all lights were on, but thankfully no one was there. We then had to take a room on the second floor. […] The room was so hot you couldn't breathe. We went to dinner and came back 2 hours later and the room was still overly warm, and the humidity was high, giving things a "wet" feeling. We were very glad to leave. Read moreGenuine Expedia guest review
was great until i saw a cockroach in the dining roomGenuine Hotels.com guest review
"Courteous staff - Hotel needs some TLC"
The staff at the Sleep Inn were all very friendly. The rooms themselves could use some TLC - small things such a touch up painting where there are black scuff marks, clean of the air vent on the HVAC unit, scrubbing of the carpet and taking care of the caulk remnants in the bathroom. Also the HVAC unit was very noisy so I had a constant tug of war between […] keeping the room cool and having the room quiet enough to work and sleep in. Finally, a bit more variety in the provided breakfast would be appreciated. Like I said, some TLC, addressing some minor issues, could make this place an excellent place to stay. Read moreGenuine Hotels.com guest review
"OK, but service could've been better."
I had to wait for someone to Check me in and also to check me out. There should be somebody at the front desk at all times.Genuine Hotels.com guest review
"This hotel was terrible"
It was Fiesta in San Antonio, so there were very few options to pick from for this stay. I read very mixed reviews but I really didn't have much of a choice, so I decided to book. Even going in with lowered expectations, this hotel was still a big disappointment. Yes, it's an older hotel, so you expect the rooms to have lots of wear and tear, but it […] seemed like everything they could have gotten right was done poorly. From the yellow, dingy towels in the bathroom to the cheap, lumpy pillows to the stains on the carpet, every single things about this hotel gives you the sense that the owners are pinching pennies at your expense. The room itself had two double (full) beds that were advertised as queen sized but definitely were not. The walls were very thin so we heard lots of kids early in the morning. All in all, this hotel is not worth your time at any price! Read moreGenuine Hotels.com guest review
My only concern is thst the Iron did not work & I asked for another one & they did nothing.Genuine Hotels.com guest review
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