Holiday Inn Express Cincinnati-West Chester - West Chester

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Genuine Hotels.com guest review

I was actually in town for a funeral and was very tired when I arrived with my 14 year old son. The employee at the front desk was helpful and very kind. The room was clean and exactly what I needed. The breakfast was fantastic, a good variety of options. The location was right off the freeway. I couldn't say one bad thing. Thank You! One Tired […] Traveler. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Decent, but older facility. Nicely hidden away and close to hwy.

Genuine Expedia guest review

Room set up sucked.channels sucked. Wifi definitely sucked and was unable to get any signal.I would return if i couldn't find any other hotel with a smoking room available.

Genuine Hotels.com guest review

Room was uncomfortably humid.

Genuine Hotels.com guest review

This is an older hotel, so don't expect a lot of bells and whistles. We had three little kids and all the luggage that goes along with them and there is no elevator. The pool was nice, but a little chilly. There was only one other family in the pool when we were there and the room echoed horribly. Decent continental breakfast. We would probably stay […] here again. Read more

Genuine Hotels.com guest review

For the cost per night, I do not think this Hotel was worth the price charged.

Genuine Expedia guest review

We liked it! Though close to the interstate, we did not hear any noise at all. The staff were all friendly and helpful. Breakfast was well stocked all the time, though somewhat crowded in a small space. The hotel pool was large enough you could actually swim modified laps. The hotel was convenient to things in the Kings Island/Mason area. The beds were […] pretty hard...only real complaint. Read more

Genuine Hotels.com guest review

The first night there our toilet plugged up and overflowed! We got a plunger to fix it ourselves and kept it (just in case)for our entire stay. Had a couple of other close calls. Also the refrigerator in room did not work.

Genuine Expedia guest review

Very clean and nice . Would stay again! About 12 miles from kings island.

Genuine Expedia guest review

The hotel staff was extremely friendly and available. The bathroom was very clean. The complimentary breakfast provided various choices from fresh pancakes to bananas and yogurt. The pool was also very clean. Parking was very easy to find. The beds did have a few stray hairs in them but other than that this hotel was fantastic for a few nights stay […] . Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Not a five star hotel, but adequate for a quick overnight stay.

Genuine Expedia guest review

The stay was nice. Every employee I had come into cotact was very pleasant and professional. I walked to the front desk and requested a roll out bed, by the time I walked back to my room the bed was there.

Genuine Hotels.com guest review

Overall a good stay. The staff was very helpfull and friendly. The surrounding area has many attractions.

Genuine Hotels.com guest review

STAFF WAS VERY RESPONSIVE, POLITE AND NICE. VERY IMPRESSED WITH THE SERVICE.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

not great generally, would not bother with this again

Genuine Hotels.com guest review

We were pleasantly surprised by how nice the hotel was. Great value for the $. The staff was very friendly and courteous. And the breakfast was great. We would definitely stay there again when in the West Chester area.

Genuine Expedia guest review

I experienced no issues or incidents during my stay and the staff was very friendly.

Genuine Expedia guest review

Our room wasn't ready when we arrived around 2:00pm - instead of a King bed, we took a Queen. Was not stocked with towels or soap and the remote to the tv wasn't there. Once I went to the main desk and got these items, everything went well.

Genuine Expedia guest review

Here are a few issues i had with the hotel 1) The hotel was further away from the S&W tournament that i went too. ( but that was acceptable due to it was clean and nice) 2)Hotel had no elevator ( only 2 stories tall.) But carrying luggage made it a pain. 3) Hotel room did not have a microwave. i was on the second floor. Per the lady at the front desk, […] only the 1st floor had a microwave and refrigerator. I asked her if I could change and she said that they were all booked. ( not sure if she checked or not, but i accepted it as is.) 4) The stairs seem hollow along with the hallway. when you walk you can hear every step ( thumping sound). It doesn't sound solid, but i stress it just sounds that way. The good things: 1 The room was clean and the beds were nicely made up. 2)There parking was sufficient. 3) I felt comfortable sleeping in the hotel, the beds were clean and comfy. 4) The hotel had a policy of only changing the sheets every 3 days.That was good to me, because who needs their sheets changed every day!?( you wouldn't do that at home. LOL It was some go green policy in which you could put out the specific door tag to have your sheet changed every day. Again i liked that campaign, even if its just to save some money. 5) My friend had a hotel that was 2 minutes from the tournament. I walked in and that hotel had stains on the rug, ashes on the toilet and pee was on the floor. I didn't feel clean staying there. And my friend later commented they did not feel comfortable staying at that hotel. It made me really appreciate my Hotel I stayed in. In fact my friend stayed in my hotel for a couple of nights. Having a clean hotel room makes all the difference in the world. In conclusion, I give the hotel a 3, due to the location of where I wanted to go, the lack of microwave, and not being able to accommodate me for a room in which i wanted ( I chose the hotel because it had a microwave and refrigerator). The hotel staff was okay, had to break the ice with one lady and Read more

Genuine Hotels.com guest review

Really one of the very best, aside from Fox News going 24/7 in the breakfast nook, but some folks like that. Check in was a little slow, but understandable. Bed was COMFORTABLE, no sore back, love that they were queen size. Kids loved the pool, bathroom was spotless, no drooping wallpaper anywhere, short hop to Kings Island. It was the cheapest, and […] the best. Read more

Genuine Expedia guest review

The hotel is close to the interstate, making it convenient to any visit in the Cincinnati area. The breakfast was average, though I was very impressed by the pancake maker. I did have a few complaints with the room, though. First, when I walked in the room, it was FREEZING. The room's AC unit had been set at 55. Who sets an AC that low?? I then noticed […] that the room did not have two queen-size beds as advertised. They were only fulls. There's not a huge difference there, but it is noticeable when sharing a bed with someone. Third, the mattresses were very hard. I felt like someone had put a mattress pad over a sheet of drywall and called it a bed. Read more

Genuine Hotels.com guest review

This hotel was converted to a Holiday Inn Express. It is an old 2 story motel with no elevators, not a nice new Holiday Inn Express like in the commericials...I wish this would of been in the description...It is very, very small and the lobby where they cram in everybody for the free breakfast is about as big as my dining room..You cant even turn around […] with your food... I should of stayed one exit up where there are about 5 new hotels and new resturants and shops around it...I will know better next time. Read more

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Very Impressed overall, rooms were very clean and comfortable. Room located on the bottom floor but it was very quiet throughout the night even with the breakfast room / lobby just down the hall. Very impressed with the free breakfast, coffee was good, pancakes were fun, lots of variety. Staff was extremely pleasant and courteous

Genuine Expedia guest review

Staff acted surprised we got such a nice room for the price. Easy access to restaurants and shopping . Will stay again

Genuine Expedia guest review

For the price we got the hotel it was fine. The bed were not very comfortable and everything seemed worn. The man at the front desk when we checked in was very friendly, however, the woman when we checked out was not.

Genuine Expedia guest review

Had a wonderful stay. The room was comfortable, located near many restuarants, and the continental breakfast was great. My only complaint was the pool had to much chlorine and the "heated" pool was a little cold.

Genuine Hotels.com guest review

I was disappointed in the condition of the hotel. It was very old and the rooms need an upgrade. The cleanliness though is good. The staff though was also very friendly and warm. I thought the breakfast was good too. If you don't care about the appearance of the room, then you are fine staying at this hotel.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I really liked this hotel. The staff was nice, the room was clean. I stayed in a room with a jaccuzi. It was a little smaller room than I was expecting but I figured that was because of the jaccuzi. I wasn't very impressed with the jaccuzi, itself. I wouldn't stay in this type of room again, but I will definitely stay in this hotel again when I travel […] to the Cincinnati area. I just didn't feel like the jaccuzi was worth the extra money I had to pay for this room. The hotel was located perfectly for what I was doing on vacation. It was right off the highway, easy to find, easy access to and from the parking lot. If you want a clean hotel with a friendly, helpful staff I'd definitely recommend this hotel! Read more

Genuine Expedia guest review

Clean, comfy beds, and fridge/coffee maker. Nice breakfast area included. Just right for an overnight stay -- one exit north of Ikea and movie theater.

Genuine Hotels.com guest review

This is always a great hotel to stay! The staff is very friendly and especially the nice lady who runs the breakfast buffet! It is a place where my husband and I like to return when we go to Cincinnati! The jacuzzi rooms are very nice, and they even serve warm cookies in the evenings!

Genuine Expedia guest review

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Genuine Hotels.com guest review

The HI Express is not luxury but for the price it is a good value. The beds were not as comfy as the Comfort Inn that we stayed in earlier in the week but were adequate. The wireless internet service was flaky and it was clear that nobody knew how it worked but once I figured it out it was fine. Overall a nice place.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

I was extremely impressed with this hotel from the minute of check-in. Patrice, the general manager, was VERY personable and helpful. She brought a smile to my face. The room was very clean, the hotel was extremely well-kept. We were even surprised to find a manager's welcome from 5-7. Very generous with food and beverages. The hot breakfast in the […] morning was AWESOME! Best I have ever had at a hotel! My ONLY complaint is the staff the morning of check-out (not Patrice) were SMOKING right outside the front doors. So you pull up to the hotel and the first thing you see is the front desk clerk and 4 other people SMOKING!! What a huge turn-off. If this would have happened when we arrived, I would have been very disappointed. If they are going to smoke, they need to be at the BACK of the hotel where there are NO doors. Come on people, not everyone LOVES the smell and fumes of cigs!!! Besides that one small fact, I was very impressed and will tell all my friends going to the cincy outlets and IKEA, to stay here!! Read more

Genuine Expedia guest review

El hotel esta viejo, muy mal servicio , la persona de la recepción parecía estar drogada todo el tiempo, olía horrible el cuarto , nos dieron habitaciones muy malas con olor a cigarro fuertísimo, no hicieron el aseo de nuestra habitación ni cambiaron toallas

Genuine Hotels.com guest review