All hotels in Greenville, North Carolina, United States of America
1 room, 2 adults
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821 Memorial Dr, Greenville, NC, 27834, United States of America, ‏‎855-239-9223
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3.6 / 5Good

Score breakdown (from 88 reviews)

Average rating for:

  • Cleanliness
    3.7
  • Service
    4.1
  • Comfort
    3.6
  • Condition
    3.4
  • Neighborhood
    3.8
5.0 / 5Outstanding
Excellent hotel quiet and cozy what more can you ask for..
Genuine Hotels.com guest review
1 night business trip Jul 18, 2013
A Traveler
US
3.0 / 5Good
it was convenient for my business there. room was clean and breakfast was a plus. a bit noisey but not the hotels fault . other guests.
Genuine Hotels.com guest review
3 night trip Jul 9, 2013
alton
US
4.0 / 5Excellent
"stayed one night"
the pool closed at 8 p.m. it wasnt even dark yet my 12 year old was very disappointed
Genuine Hotels.com guest review
1 night trip Jun 28, 2013
Ann
US
3.0 / 5Good
"Don't forget me next time, please."
My room was not cleaned not linens replaced in four nights. I had to use a hand-towel to dry off Thursday morning before checking out. When I addressed the issue with the staff, I was told that they "forgot I was here." I am staying four more nights staring Sunday and hope the service improves this next stay.
Genuine Hotels.com guest review
3 night trip Jun 17, 2013
Croy
US
4.0 / 5Excellent
"Convenient place for an overnight travel"
Convenient location if you are in Greenville for only one night. Breakfast available and nice decent parking. However, I was booked into a room directly in front of the parking bay - not fun because of frequent headlights.
Genuine Expedia guest review
Other trip Jun 19, 2013
Stephen
US
1.0 / 5Poor
"Undesirable"
I would never stay at this hotel. This hotel was not clean inside the room nor on the outside of the location. The staff was just OK.
Genuine Expedia guest review
Other trip Jun 10, 2013
Terry
US
3.0 / 5Good
"Convienience"
Used this hotel as overnite stop on the way home from vacation. Well situated for both interstate and good selection of restaurants. Room and brealfast was ok and you get what you pay for. I would use this place again and recommend it to friends.
Genuine Hotels.com guest review
1 night trip May 18, 2013
koos
US
1.0 / 5Poor
"Nasty and outdated and wayyy overpriced"
This room was one of the worst I've ever been in. I sware the tv was from the mid 90's along with may other dated things. There was dirt caked in the corners of the light switches and other places. Not what I would expect from a well known hotel chain. I also paid $130 a night and if I had seen the room before I booked it online I would have in NO way paid more then $60-$70 a night. If I had been staying more then one night I would have tried elsewhere but many places were sold out so we sucked it up for the night and took note to never stay there again. I guess it could have been worse if the place had bed bugs and my car had been broken into but yeah. But moving along and lesson learned.
Genuine Hotels.com guest review
1 night business trip May 11, 2013
John
US
3.0 / 5Good
"Graduation weekend..wouldn't go back"
Graduation, and everything else was booked. Bathroom was dirty. Shower diverter didnt work Was looking forward to sitting at the pool in 90 degree weather and it was closed. Not worth the money..
Genuine Expedia guest review
Other trip May 12, 2013
A Traveler
US
4.0 / 5Excellent
"great"
great place to stop for the night fair breakfastxxxxxxxxxxxxxxxxxxx
Genuine Expedia guest review
Other trip Apr 8, 2013
A Traveler
US
3.0 / 5Good
"great service bad beds"
The customer service was great, breakfast very nice. Rooms were clean. My only complaint the beds were horrible, old and very uncomfortable
Genuine Hotels.com guest review
1 night business trip Mar 4, 2013
pat
US
4.0 / 5Excellent
"Nice"
I enjoyed my stay.... Price was reasonable.
Genuine Hotels.com guest review
2 night business trip Jan 25, 2013
Mona
US
3.0 / 5Good
"Just Ok"
This was definitely a budget hotel. Room and bathroom were pretty clean but could have used some work. It is an older hotel and the television and furnishings reflect that. The swing bolt/latch broke when I tried to lock it and I had to be moved to a room on another floor. Very inconvenient. I was in town briefly for business and regret not booking the Courtyard, the price difference would have been worth it.
Genuine Hotels.com guest review
1 night trip Jan 23, 2013
Brian
US
3.0 / 5Good
"Comfortable and Convenient"
The room was clean and really smoke free:))) thank you Lord, the shower was very relaxing and the water was HOT a +++ the door latch lock was broke and the controller didn't work for the TV had to be replaced twice other wise, I was wonderful. Will be staying again in a few weeks.
Genuine Hotels.com guest review
1 night trip Nov 22, 2012
Lori
US
5.0 / 5Outstanding
"clean"
Lost my phone. The hotel save it for me
Genuine Hotels.com guest review
1 night business trip Nov 6, 2012
puncho
US
1.0 / 5Poor
HORRIBLE!! Linens where dirty. there was a dirty wash cloth in the shower. Found a half drank 40oz in the fridge. Over all the place was gross. WOULD NEVER STAY THERE AGAIN!!!!
Genuine Hotels.com guest review
1 night trip Oct 27, 2012
Mikey
US
4.0 / 5Excellent
Room was nice but some of my "clean" linen was dirty! The tub was a little dirty also but overall, it was a good night stay for the price!
Genuine Hotels.com guest review
1 night trip Oct 12, 2012
Wilson
US
5.0 / 5Outstanding
"good value for the money"
Chose the Quality Inn for its price and location near Pitt Memorial Hospital. Very friendly reception staff. Room was clean and cooled when we arrived. Just blocks from many restaurants. Continental breakfast with cereal toast bagels eggs and sausage. Would recommend.
Genuine Hotels.com guest review
Business trip Oct 7, 2012
B
US

The following English reviews were posted by hotels.com guests from other countries:

4.0 / 5Excellent
"Nice Staff"
Ver nice. We left a special pillow and they are mailing it to use.
Genuine Hotels.com guest review
1 night family trip Nov 26, 2014
Mary
GB
5.0 / 5Outstanding
"I liked the hotel and extended my stay by one day"
Helpful staff, very friendly. A tidy well run establishment
Genuine Expedia guest review
Other trip Jun 14, 2014
Trevor
AU
4.0 / 5Excellent
"Good place to stay, reasonably priced."
Not exactly 5* but comfortable and clean. I felt safe, a bit noisy on a couple of occasions but what place isn't!! Staff came every day to clean/change bed linen etc. I would definitely recommend the Quality Inn if you don't expect excellence. I had breakfast there nearly every morning and was very happy to eat there. If you want somewhere to stay that is clean, comfortable, reasonably priced then this is the place for you.
Genuine Expedia guest review
Other trip Dec 2, 2012
Sue
GB
3.0 / 5Good
Genuine Hotels.com guest review
Response by Quality Inn Greenville
Thank you so much for being our guest.
1 night family trip Aug 15, 2015
Marcos
US
3.0 / 5Good
Genuine Hotels.com guest review
Response by Quality Inn Greenville
Thank you so much for being our guest.
2 night family trip Jul 12, 2015
Joy
US
2.0 / 5Fair
Genuine Hotels.com guest review
Response by Quality Inn Greenville
We regret that your stay may have been less than satisfactory. We genuinely appreciate your business and thank you for being our guest.
1 night business trip Jul 6, 2015
Jody
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Greenville
We are glad that you enjoyed your stay! Thank you for being our guest.
1 night family trip Mar 27, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
Response by Quality Inn Greenville
Thank you for being our guest! We hope you will stay with us again soon!
1 night trip Feb 14, 2015
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jan 19, 2015
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
3 night business trip Nov 30, 2014
tracy
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night business trip Jul 30, 2014
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
1 night trip Jul 9, 2014
A Traveler
US
2.0 / 5Fair
Genuine Hotels.com guest review
1 night business trip May 27, 2014
Early
US
5.0 / 5Outstanding
Genuine Hotels.com guest review
2 night trip Apr 18, 2014
A Traveler
US
4.0 / 5Excellent
Genuine Expedia guest review
Other trip Nov 18, 2013
Ken
US
4.0 / 5Excellent
Genuine Hotels.com guest review
2 night trip with friends Nov 8, 2013
A Traveler
US
3.0 / 5Good
Genuine Hotels.com guest review
Family trip May 31, 2013
A Traveler
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Apr 26, 2013
Jamaika
US
4.0 / 5Excellent
Genuine Hotels.com guest review
1 night trip Oct 5, 2012
CARLTON
US

The following reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
Genuine Hotels.com guest review
1 night trip Mar 10, 2014
Percy
TW

TripAdvisor reviews for Quality Inn Greenville

Overall rating:Based on 40 traveler reviews

Most recent traveler reviews:

Overall Rating
"Good"
07/24/15 sylvia s
The service was good. The area surrounding the motel felt safe. The motel was conveniently located. The room could have been cleaner. I asked for a queen but was given a full beds. I would recommend this motel. I would ask them their definition of full,queen and king sized bed.
Overall Rating
"It was great"
04/19/15 Trinity B
I love it there but one thing was the coffee maker u need to put more sugar in it and room 255,was excellent I love but next time I go I need to go to the same room on the area and the had a laundry room and a ice machine and a ice tray in the fridge
Overall Rating
"It served the purpose"
02/23/15 genenurse Oak Island, North Carolina, United States
Decent room, clean, fair price. The furnishings in the room looked like they were purchased at a thrift store. Scratched, dented, mismatched. Bed was saggy and the mattress was covered in some plastic thing that crinkled with every move. The biggest negative? Be very careful, folks. There was a fee included on our bill on check-in of $1.50 for a safe. Good thing we saw that early. It is in very fine print that if you don't use the safe you can have the charge removed upon check-out. How many people do you suppose would not see that, or see it late, and say "oh well, it's just $1.50 and check out without bothering to have the charge removed. It may be just $1.50, but how much do you suppose it adds up to for the company, $1.50 per room, per day...
Overall Rating
"Great!"
02/05/15 Jerry S
I had an easy time at check in, the night clerk was helpful. my room was nice, price was fair and I did enjoy the breakfast. The lady tending to it was very nice too. I liked the exterior room and didn't feel rushed by housekeeping around check out time. I enjoyed it.
Overall Rating
"Rude front desk employee"
10/26/14 ABCBookMan Des Moines, Iowa
It took an hour to check in because their system was down and there was no contingency plan. During this time the front desk employee was unfriendly, unsmiling, unhelpful, uncooperative, disrespectful, discourteous, disengaged, ...fill in the blanks with any adjectives that equate to poor customer service and you get the picture. This woman needs extensive customer service training or the owner should fire her. There are many hotels to choose from in the area and an employee like this only drives customers away. The room was satisfactory for the price, however, I will not stay at this hotel again based on the hour of unpleasantness I endured at check in.
Overall Rating
"Upscale property at a cheap price"
06/17/14 JohnSu90 Raleigh
The furnishings and maintenance were excellent, the staff was very friendly, and the breakfast was good. The only complaint was the noisy a/c and the poor TV reception. I couldn't figure out why, and it didn't seem to be the particular set so it may be an issue with the satellite prouder although it was good in the breakfast room. I've stayed here before and will again.
Overall Rating
"Nice people"
05/11/14 flrman Robbinsville, New Jersey
The people were super nice and so friendly .the rooms are just too dark and run down . They need a major cleaning and re-do. Great workers here though they made it very comfortable and I would rate the place higher but the room was just in need of a fresh look . Bathroom was a little on the dirty side also
Overall Rating
"ECU Visit"
04/08/14 Angela B Salisbury Mills, New York
We arrived late and very tired. Staff was very helpful. Our room was clean and comfortable. Hot breakfast the next day was decent. There are plenty of restaurants in the area if you prefer to go else where. Would definitely recommend for college visits. Go Pirates!
Overall Rating
"Adequate"
12/09/13 Someone042_11 RALEIGH
I have stayed hear twice on quick overnights.it is fine and the rooms were decently kept. The price I paid was in keeping with my expectations. I generally stay in three plus to four star hotels but for the purposes (sport team trips) this is fine. Breakfast is basic, decent.
Overall Rating
"cleanliness gave me ring worn, pubs on the sheets first night I stayed"
12/03/13 Burgioc8989 Denver, Colorado
horrible filthy I did not get in until 12:00 am and I wake up to pubic hair on the mattress , and sticky something on the sheets , received ring worm hours after my stay on my back leg that was only exposed to the mattress.
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