okGenuine Hotels.com guest review
"WON'T STAY HERE AGAIN"
THERE WAS OLD BLOOD ON THE BED LINEN. I WON'T STAY HERE AGAIN!Genuine Expedia guest review
"Good value for price"
Good value for price. Staff was extremely helpful and pleasant. Room was clean but had a strong disinfectant smell. Most of the exercise equipment was broken. Breakfast was adequate - mostly cold food but the staff kept it well stocked. Desk manager worked hard to fix a computer hook up problem late on a Sunday night. Maintainence staff offered to carry […] luggage up and down stairs. Hotel was quiet - mostly full of contractors. Pool was well-maintained. Read moreGenuine Expedia guest review
"Great for couples."
This hotel was very nice and I will be staying again.Genuine Expedia guest review
"Met our needs"
We were meeting in a central location to say good bye to our son and future daughter in law as they deploy. We enjoyed the pool area for a few hours after the event. Our rooms were clean. A table would have been nice to play cards.Genuine Hotels.com guest review
"Budget friendly hotel"
Good: Nice price compared to other hotels. Front desk employees were very nice and helpful. Across the street from Denny's. Had a nice complimentary breakfast; egg patties, sausage, toast, juices, milk, bagels, cereal, danishes, mini muffins, apples, and bananas. The Bad: The light in our room didn't work. Bed was not comfortable - bed springs had sprung! […] They did not have a place to store valuables while away. There was also no elevator to the second floor where we stayed. Read moreGenuine Hotels.com guest review
"he Quality Inn In Greenville, NC"
This is a good clean motel at the price you would pay for one nowhere near as nice. Location is right across the street fron Dennys Restaurant...great food. pool closed for winter, but the grandkids would love it in the spring and summer.Genuine Hotels.com guest review
Arrived late because of snow but representative was nice and responded well to my debacle. GPS could not take me to the right address - placed me in a vacant lot. Need to change TV & Microwave - Flat screen TV!Genuine Expedia guest review
"Nice quiet stay!!"
Nice stay for work purposes! After a long week of work travel it was nice to have no problems! Everything was clean and comfortable. I love that they have breakfast and free wifi!Genuine Expedia guest review
Ver nice. We left a special pillow and they are mailing it to use.Genuine Hotels.com guest review
"I liked the hotel and extended my stay by one day"
Helpful staff, very friendly. A tidy well run establishmentGenuine Expedia guest review
"Good place to stay, reasonably priced."
Not exactly 5* but comfortable and clean. I felt safe, a bit noisy on a couple of occasions but what place isn't!! Staff came every day to clean/change bed linen etc. I would definitely recommend the Quality Inn if you don't expect excellence. I had breakfast there nearly every morning and was very happy to eat there. If you want somewhere to stay that […] is clean, comfortable, reasonably priced then this is the place for you. Read moreGenuine Expedia guest review
"Rude front desk employee"
10/26/14 ABCBookMan Des Moines, Iowa
It took an hour to check in because their system was down and there was no contingency plan. During this time the front desk employee was unfriendly, unsmiling, unhelpful, uncooperative, disrespectful, discourteous, disengaged, ...fill in the blanks with any adjectives that equate to poor customer service and you get the picture. This woman needs extensive customer service training or the owner should fire her. There are many hotels to choose from in the area and an employee like this only drives customers away. The room was satisfactory for the price, however, I will not stay at this hotel again based on the hour of unpleasantness I endured at check in.
"Upscale property at a cheap price"
06/17/14 JohnSu90 Raleigh
The furnishings and maintenance were excellent, the staff was very friendly, and the breakfast was good. The only complaint was the noisy a/c and the poor TV reception. I couldn't figure out why, and it didn't seem to be the particular set so it may be an issue with the satellite prouder although it was good in the breakfast room. I've stayed here before and will again.
05/11/14 flrman Robbinsville, New Jersey
The people were super nice and so friendly .the rooms are just too dark and run down . They need a major cleaning and re-do. Great workers here though they made it very comfortable and I would rate the place higher but the room was just in need of a fresh look . Bathroom was a little on the dirty side also
04/08/14 Angela B NYC
We arrived late and very tired. Staff was very helpful. Our room was clean and comfortable. Hot breakfast the next day was decent. There are plenty of restaurants in the area if you prefer to go else where. Would definitely recommend for college visits. Go Pirates!
12/09/13 Someone042_11 RALEIGH
I have stayed hear twice on quick overnights.it is fine and the rooms were decently kept. The price I paid was in keeping with my expectations. I generally stay in three plus to four star hotels but for the purposes (sport team trips) this is fine. Breakfast is basic, decent.
"cleanliness gave me ring worn, pubs on the sheets first night I stayed"
12/03/13 Burgioc8989 Denver, Colorado
horrible filthy I did not get in until 12:00 am and I wake up to pubic hair on the mattress , and sticky something on the sheets , received ring worm hours after my stay on my back leg that was only exposed to the mattress.
"Staff Makes Up for Any Deficiencies"
11/23/13 kaykyserkenny cumberland, md
Overall, room quality was fairly good. One of the three rooms had a strong smell of the stuff they use to cover up smoking, but was switched as soon as we complained. Some furnishings a bit worn, but clean and comfortable. Beds are firm, but not rock-hard. The big winner here is the staff. Located near a major hospital, they go out of their way to make your stay, and extending your stay, as gentle as possible. They're very friendly, and don't mind you sharing a bit of the journey you're going through with a loved one at a time like this. This aspect of this property is going to make me commend them directly to their parent company.
""NORMAL" for use of heater to trigger smoke alarm"
11/20/13 RNoftsinger Gaithersburg, MD
Upon check in, the charge presented more thanquoted in the email confrmation received. When I pointed this out, the clerk did change based on my confirmation. On night 2 I turned on the heat. got a terrible hot smell and smoke alarm went off. I called desk, told them - they asked me to hold, never came back nor did I see or hear from anyone that night. I unplugged the heater and the smoke alarm stopped. When I told desk the next day I was told that is normal. Some staff were extremely nice but appropriate responses/solutions were lacking.
09/03/13 mlminwilm NC
This is an older property so it naturally can use some updating. But location was great, property and rooms were clean, and they have upgraded to flat screen televisions in the rooms. Room size was a little cramped for my taste, but I would stay here again.
"Hotel Rooms Nice Pool Nasty!"
06/17/13 Melissa G Belhaven, North Carolina, United States
My reason for not giving this hotel an excellent rating is this; I love the hotel but I have just one (1) complaint. I picked this hotel cause I wanted one with a pool. This pool at this location was nasty. Leaves, insects and small gravel rocks were in the pool. I got bit by some kind of biting fly and arm had swollen up. Red ants were everywhere and the deck part was just dirty. Need to keep this area clean. I was so disappointed cause I really wanted to get in the pool and wasn't able to. Very disappointed!!
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