"not so great"
When checking in we were told they needed to charge my credit card an additional 40 for a deposit even though the room was paid in full. I don't know about most people but I don't use credit cards much. I use cash. When I told them that the check in girl promptly said we could pay cash but it would be 100 and we would get that back 6-8 weeks after we […] check out. I think not! Oh and the Complimentary waters they leave in the room will cost you 2.50 on your bill if opened. Read moreGenuine Hotels.com guest review
I enjoyed it very much and all the staff were very pleasant.Genuine Hotels.com guest review
The staff was very helpful. The only thing that bothered me was that there was a family on our floor that let their kids run up and down the hall way and maid came to our door at 9:30 and we were still getting ready when our check out wasn't til noon.Genuine Hotels.com guest review
"Excellent for the price!"
I enjoyed my stay. The staff was friendly and helpful and everything was clean. It was a great price and a great stay. I would definitely book there again.Genuine Hotels.com guest review
We went to Medieval Times for our vacation. So, staying here meant that we were only about 40 seconds away. Downtown is beautiful especially at night.Genuine Hotels.com guest review
Convenient to other locations we needed to be at. Price reasonable.Genuine Hotels.com guest review
"Nice Hotel, So-So Neighborhood"
The staff and hotel were very good. The neighborhood is a bit shady. There was security constantly patrolling the hotel lot though which was awesome. I am not sure if I would stay there again because of the neighborhood.Genuine Hotels.com guest review
"Great hotel with free breakfast and free internet."
We'll like to stay there again next time.Genuine Hotels.com guest review
1) We reserved a 2 double bed room through Hotels.com, but when we got there, the hotel said that those are just "preferences" and not necessarily the room we will receive. We received a room with one bed and a pull out sofa. When we requested the room we had reserved, they said they were sold out. 2) There was a foul odor throughout the hotel. 3) The […] breakfast area was full when we ate, so we went to the tables in the lobby area and were told we had to leave as they were reserved for guests who purchased food in the lobby. 4) We did stay that the neighboring Courtyard by Marriott as the Fairfield lobby was under renovation (not a compliant, but it was not revealed to use when we made reservations). Not happy with the entire experience. Read moreGenuine Hotels.com guest review
Room is clean, breakfast are simple but good enough. Ten minutes drive to downtown.Genuine Hotels.com guest review
"Good service and cleanliness"
We enjoyed our stay in a clean room with free breakfast and free wifi in the room. They even provide free bags of popcorn at the lobby. Nice touch!Genuine Hotels.com guest review
"Down to earth in uptown Dallas"
Good clean budget friendly hotel Close to everythigGenuine Hotels.com guest review
This was one of the best trips and one of the best hotel stays I've ever had. The staff was so helpful by calling Delta Airlines who had lost my luggage. Charles called for me and it was delivered later that evening. The hair dryer quit working and another one was brought up to me in less than 5 minutes. The room was wonderful. The Bistro had great […] food. All inquiries were answered immediately and I thoroughly enjoyed my stay. I would definitely stay here again. Read moreGenuine Hotels.com guest review
Excellent staff and costumer service. I could not be more satisfied thanks to this awesome hotel.Genuine Expedia guest review
Fairfield Inn has very comfortable beds and no smoking. The breakfast was decent and the staff was very friendly. My daughter and I felt very safe.Genuine Hotels.com guest review
Really good breakfast. Cookies in the evening. For the price, this place was fantastic...oh, and the paint job in the rooms was really nice!Genuine Expedia guest review
"close to the 3day cancer walk"
Very nice, location good area, cleaniness, great handicap parking spaces would recommend it to family and friends , now we know where to stay on our next visitGenuine Hotels.com guest review
The rooms were basic standard rooms nothing special but clean, we had a refrigerator which was nice, the beds were soft and comfortable. The pool is small and the water is very warm which I guess makes up for no hot tub. The breakfast was good included waffles, eggs and turkey sausage. The best part was that every staff person I spoke to at the front […] desk was helpful and very gracious. Read moreGenuine Hotels.com guest review
the mattress was very comfortable .room was clean ,has a ironing board, blow dryer, coffee maker all the necessities one needs . Nice breakfast area.Staff were polite.Genuine Hotels.com guest review
"A very good hotel for your money"
I was going to stay only for an overnight. The front staff was friendly, room spacious and clean. Worth the money.Genuine Hotels.com guest review
Staff were very friendly and helpful. They gave excellent recommendations for dining locations. My room had a pocket door for the bathroom which was inoperable so there was no privacy. First floor ice machine was broke. Breakfast is skimpy, but the dining host was very pleasant. Overall, the facility wasn't bad for the price.Genuine Hotels.com guest review
Hotel was very nice, clean and courteous staff. Only draw back was not hotel shuttle eapicially since the courtyard attached does not have one either.Genuine Hotels.com guest review
"Good room, not so great hotel"
The room was overall very clean. There were some stains on the tub. The biggest disappointment was the hotel itself. There is one small elevator for the entire hotel, many times the cleaning staff was trying to get on but of course they let the hotel guests go first. Other times some guests had to wait for the elevator to come back up. The breakfast […] selection is horrible. Of course many hotels do not have a free breakfast but DO NOT decide to stay here based on the free breakfast. Read moreGenuine Expedia guest review
our stay was pleasant and the price was reasonable.Genuine Hotels.com guest review
"it was close to the cotton bowl for OU Texas"
Good Spot for OU Texas weekend. Good value. Not the best neighborhood, but they had security checking on your cars and that made me feel better. Rooms were very very nice.Genuine Hotels.com guest review
Our three day stay at this Dallas hotel was very nice, especially the snack in the lobby when we returned from a day of sight seeing. The buffet was excellent except for the sausage.Genuine Hotels.com guest review
"Close to everything you need"
We stayed here to be close to McKinney St. It was a great location for it. We took a cab to and from and it was only about $15 for the three of us. The staff was very curtious and the breakfast was a life saver. HA! It's right off the highway, close to a Dennys, House of Blues, Dicks Last Resort, Downtown Dallas and shopping. I would stay here again […] for sure! Read moreGenuine Hotels.com guest review
"Close to downtown but not nice"
Hotel is close to downtown but it was really muggy and dingy inside the room as well as the hallway. The pipes also made a loud sound all night long. You can hear through the walls and the tv was small. Not worth it for the money.Genuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the Dallas Medical/Market Center area. We are finishing up our hotel renovation and would love an opportunity to host you again to showcase our newly renovated property.
"close proximity to American Airlines!!"
Convenient for games at American Airlines and easy access to Arlington for Cowboys game.Genuine Hotels.com guest review
For this trip, economy and location were important. We were within two miles of the places we intended to visit. Parking was no problem and check-in was efficient and pleasant. Our room was as expected for what we paid, great TV, modest furnishings, good mattress, not-so-good pillows, and a hot shower. The surprise was how clean, immaculate the room […] was. Breakfast is the usual cereals, fruits, and waffles...with sausage and hard-boiled or scrambled eggs. Did I mention how CLEAN our room was?!?! Read moreGenuine Hotels.com guest review
"Last min change but the best"
This was a stay-cation for me and my family. We were transferred from the Crown Plaza to this one because they made a mistake and told us their indoor pool was working, turns out it wasn't due to resurfacing, it was bad timing because I called earlier wed morning and they started it wed evening. So the Fairfield INN was only 5 min away and hotels.com […] checked us in. We got there and the service was very friendly, the place looked like it was new. It smelled that way at least. Rooms were clean and best of all the indoor pool was working and clean! We will stay there again. Read moreGenuine Hotels.com guest review
Good breakfasf Good location Free parkingGenuine Hotels.com guest review
"Recommended, but I probably won't be back."
Everything was just right for the price. Would have given 5/5 across the board if not for two employees making fun of the way I dress behind my back. It was unprofessional and inexcusable.Genuine Expedia guest review
"Nice hotel with good security and noise control."
Breakfast was excellent. Good food ( hot and cold) and prompt service.Genuine Expedia guest review
I really enjoyed my stay at the Fairfield Inn Dallas Market Center. 5 Stars, heck even Denny's was within walking distanceGenuine Hotels.com guest review
"Not so good..."
The hotel was being remodeled and spelled of terrible paint fumes. The A/C did not keep room cool.Genuine Expedia guest review
"close to our events"
Not the type of hotel we are used to staying in "Omni" etc but for the price very nice overall. Breakfast was delightful & the staff was VERY friendly & helpfulGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the area. We're glad we were able to exceed your expectations and we look forward to future opportunities to host you.
"Mary Kay Cosmetics Convention"
Will stay there again. Loved it!Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for staying with us, we loved the opportunity to host you and we are looking forward to next year!!
"Great Place to Stay"
The rooms were great. The hotel and staff are very helpful. Good hot Breakfast in the morning followed by free popcorn, snacks and cookies in the afternoon. Will defiantly stay here again.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for taking the time to leave some feedback about your most recent stay with us. We're glad you were able to enjoy your stay and take advantage of the many amenities we offer. Thank you for choosing to stay with us and we look forward to your return visit.
"Beds were amazing!"
We had a great stay, beds were comfy, clean room, and the breakfast buffet was vast and had great service!!!Genuine Hotels.com guest review
"Great for personal events"
I enjoyed every bit of itGenuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us and we're glad to see that you thoroughly enjoyed your stay. We appreciate the time you spent leaving some feedback about your stay and we look forward to your next visit!
"Just Okay Stay"
The beds were terribly uncomfortably...and you all should offer hotel breakfast. Probably wouldn't be my next choice for a hotel stay.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the area. We're sorry you found the beds to be uncomfortable but surprised about breakfast. We offer a complimentary breakfast throughout our guests stays and we also want you to know that we are currently undergoing renovations to upgrade our offerings. Please allow us another opportunity to host you during your next visit into the area.
"Nice to stay to get to American Airlines Center"
The hotel was a bit outdated, the room was comfortable, I was disappointed there wasn't a mini fridge in the room and that you had to walk to the neighboring hotel next door to use the workout facilities. Other than the age, the hotel was great, they served popcorn and water in the afternoons. Very well kept landscaping.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for taking the time to leave some feedback about your most recent stay with us. We're sorry you didn't feel very comortable with the room and the location of our fitness center. We are glad you were able to enjoy your stay while visiting American Airlines Center! I would like to let you know that we are starting renovation of our rooms and lobby shortly so please come on back and check out our new look!
"Within walking distance of food and the convention"
My only complaint would be that parking was a nightmare around the hotel so I had to park next door at Denny's. The free parking pass from the hotel made up for it though.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank yoy for choosing to stay with us while you visited the Dallas Medical/Market Center area. We're sorry the parking was a bit of challenge during your stay but we're glad we were able to accommodate your needs.
"Worth the Stay!"
We only stayed for one night, because we came in for a concert. For a quick trip with very little time spent in the room, the hotel was great, clean and comfortable! While getting ready for the concert, we managed to blow a breaker. The maintenance staff was up immediately to help us. Check out is not until noon, and we enjoyed not having to hurry after […] a rambunctious night on the town. The hotel is very close to the American Airlines Center, which is where we went for the concert. I would definitely stay in this hotel again! Read moreGenuine Expedia guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the American Airlines Center. We're glad we were able to assist you with all your needs, no matter how short of a stay it was, and we're glad you were able to enjoy your trip. Hopefully the next trip will be a bit longer!
"Inexpensive and Convenient"
We recently stayed at the hotel; however, there was a convention at the same time nearby and hotel parking was limited, but the hotel did a good job of trying to remedy the problem and it turned out fine. It was clean and close to where we needed to be, so for the price, it was great.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for taking the time to leave some feedback about your most recent stay. We're glad you were able to enjoy your stay and the price didn't hurt your pocket book! The parking was a bit of a challenge but we're glad you felt we handled it well enough. Thank you for choosing to stay with us and we hope to see you again in the future.
Hotel wasn't bad. Walls are paper thin and you could hear kids running and screaming all morning long. Parking lot full, hard to find a spot when you return. Breakfast was average. Nothing to do around the hotel. Staff was friendly. Would not stay here again, would rather stay closer to restaurants and clubs/bars. It's ok for a short stay.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the Dallas Medical/Market Center area. We're sorry your stay wasn't more enjoyable. The Anatole across from us has some great restaurants and bars but if you're looking for clubs/bars you would be better suited staying a little closer to downtown. Thank you for your feedback
"a great stay"
THE STAFF AT THE HOTEL WAS EXTREMELY FRIENLDY AND HELPFUL. THEY ACCOMMODATED OUR REQUEST FOR A ROOM CLOSE TO THE ELEVATOR AND WE ENJOYED OUR STAY VERY MUCH. I WOULD RECOMNEND FAIRFIELD INN & SUITES TO ANYONE WHO WANTS A GOOD CLEAN PLACE TO STAY FOR THE NIGHT,Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for the recommendation! We're glad you were able to enjoy your stay and I'm glad to hear we were able to accommodate your requests. Our staff tries hard to meet all our guests needs and try to make each guest feel appreciated. Thank you for staying with us and we hope to host you again in the future
"Very happy with our stay."
The hotel was within a couple of miles of everything we wanted to do in Dallas: the zoo, American Airlines arena, andMedieval Times. My daughter loved the indoor pool. I did not care for the feather pillows, but it was very easy to get a different one and the beds were very comfortable. I will stay here again on our next visit to Dallas.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center We're glad you were able to enjoy your stay and that you were able to take advantage of our amenities, the indoor pool is always a hit with the little ones! Thank you for staying with us and we look forward to your next visit with us
"Good place to stay"
This was a very good stay and reasonably priced. The staff was very friendly and helpful. Will use this one again.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Dallas Medical/Market Center Thank you for choosing to stay with us while you visited the area. We're glad you were able to enjoy your stay and we look forward to your return visit.
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