All hotels in El Paso, Texas, United States of America
1 room, 2 adults
You can collect Welcome Rewards® nights here500 Executive Center Blvd, El Paso, TX, 79902, United States of America, ‏‎800-491-6126
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3.4 / 5Good

Score breakdown (from 147 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.6
  • Comfort
    3.4
  • Condition
    3.2
  • Neighborhood
    3.6
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1.0 / 5Poor
"Sleep here if you dare"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
I was leery about the hotel rating before I made reservations but now I know how right they were. Deplorable conditions, stains on ceiling, furniture worn and scarred, lamp shades filthy and the mattress was horrible that you felt all the springs. I guess I got what I paid for. If not for being a military vet I'd ask for a refund. This place needs a total make-over. The company president needs to see what he or she is offering to the public.
Genuine Hotels.com guest review
1 night business trip Apr 26, 2015
A Traveler
US
4.0 / 5Excellent
"The Room"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
Very pleasant hotel to take your lovely misstress and have a good time. Everything you need is in the room.
Genuine Hotels.com guest review
1 night romance trip Apr 21, 2015
A Traveler
US
2.0 / 5Fair
"clean, good location"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
The service was good, the place is quiet and the beds are ok. We had to ask for more pillows because the king bed came with just two small pillows. What drew us there was the price. The room was very basic but for the price you can't beat it. We were there to visit a doctor, so our accommodations were of little consequence except we wanted it to be clean. We would stay there again since it is clean and quiet and well located.
Genuine Hotels.com guest review
2 night romance trip Apr 15, 2015
kerry
US
4.0 / 5Excellent
"el paso"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
Everything was ok except for the hotel entrance, it was so steep that my muffler would scrub the pavement trying to get in and out
Genuine Hotels.com guest review
1 night business trip Apr 17, 2015
frankie
US
2.0 / 5Fair
"Stay at hotel"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    3.0
Was not real impressed with hotel. It is an older hotel and in need of a little paint and repair. The front desk person was not really helpful and more interested with what was on his phone than talking with me. Will not stay here again. Cleaning staff was friendly though.
Genuine Hotels.com guest review
3 night trip with friends Apr 4, 2015
Kelly
US
4.0 / 5Excellent
"Very Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
We like it, will stay again for next Trip
Genuine Hotels.com guest review
1 night family trip Apr 4, 2015
Thao
US
5.0 / 5Outstanding
"Best Hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Iam a military personel and an engineer
Genuine Hotels.com guest review
4 night romance trip Mar 14, 2015
Edmond
US
5.0 / 5Outstanding
"Good room."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
comfy. indoor hot tubs nice.
Genuine Hotels.com guest review
2 night business trip Feb 23, 2015
A Traveler
US
1.0 / 5Poor
"Horrible"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    2.0
  • Neighborhood
    5.0
I will never stay Again due to the rudest manager in motel history. It was awkward to check in and when I informed him of the toilet being backed up. He basically acted like it was my problem
Genuine Hotels.com guest review
1 night family trip Mar 7, 2015
Richard
US
3.0 / 5Good
"just right"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    3.0
  • Neighborhood
    4.0
The inn was perfect for my stay for a wedding . it was clean and comfy. i liked that it had a window that really opened for fresh air. i was able to have a smoking room.
Genuine Hotels.com guest review
2 night family trip Feb 20, 2015
JANET
US
3.0 / 5Good
"Just driving through"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    2.0
Just stayed for the night driving through
Genuine Hotels.com guest review
1 night family trip Feb 5, 2015
Rachael
US
4.0 / 5Excellent
"Executive"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
It was pleasant
Genuine Hotels.com guest review
1 night romance trip Jan 31, 2015
A Traveler
US
1.0 / 5Poor
"nasty room"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    2.0
Room was disgusting with brown stuff on the ceiling. Bed was uncomfortable so hard to sleep in. Blankets had dark stains all over them. We had a neighbor party for two days straight. It was a ghetto hotel never staying there again
Genuine Hotels.com guest review
2 night romance trip Jan 23, 2015
A Traveler
US
5.0 / 5Outstanding
"Nice and clean"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
I like is very comfortable, only the tv control is not working. But otherwise everything is good
Genuine Expedia guest review
Other trip Jan 26, 2015
Elizabeth
US
3.0 / 5Good
"Quick overnight"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
Passing through El Paso during my cross country I've stayed here a number of times. This works well when one is unsure of the area. Safe area, close to I10 so convenient. There's nothing special about hotel and nothing overly negative. Minor issues like shower light not working or shower and tub water flows when showering but plenty of hot water and pressure so not top notch but note worthy. All in all neighborhood of this location far better than the other location.
Genuine Hotels.com guest review
1 night trip Jan 23, 2015
William
US
3.0 / 5Good
"GREAT STAY FOR A GREAT PRICE"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Me and my best friend always stay here when we are in El Paso. The room is exceptionally clean and kept, and the staff is super friendly and helpful. We enjoy this hotel very much!
Genuine Hotels.com guest review
1 night trip with friends Jan 16, 2015
Amanda
US
1.0 / 5Poor
"Rough"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Stay far away. Some man was looking into our truck to see what was inside. The place smelled like Chinese food. A boy was hanging out the balcony shirtless and screaming at everyone. And I'm pretty sure a drug deal went down in the parking lot.
Genuine Hotels.com guest review
1 night family trip Jan 18, 2015
A Traveler
US
5.0 / 5Outstanding
"Fun"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
I had a great time. I will stay here again.
Genuine Hotels.com guest review
1 night romance trip Jan 13, 2015
A Traveler
US
2.0 / 5Fair
"get what you pay for"
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
served its purpose. had a bed and a bathroom, allowed pets at a reasonable price. breakfast was decent. hallway smelled bad and there was cigarette burns in the bed sheets.
Genuine Expedia guest review
Other trip Jan 16, 2015
A Traveler
US
1.0 / 5Poor
"Do NOT stay here"
  • Cleanliness
    1.0
  • Service
    2.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Dirty room, cold showers, terrible "breakfast"
Genuine Hotels.com guest review
1 night business trip Jan 12, 2015
Taylor
US
3.0 / 5Good
"Title"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    2.0
To small of cups for coffee or any drinks
Genuine Hotels.com guest review
1 night family trip Dec 31, 2014
Roman
US
3.0 / 5Good
"Suitable hotel for a cheap price"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    -
It was decent and I enjoyed the continental bf ............
Genuine Expedia guest review
Other trip Jan 3, 2015
abigail
US
3.0 / 5Good
"Holiday Rendevous"
  • Cleanliness
    1.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    1.0
The bathroom was abysmal. The bed was very comfortable and the room overall was nice.
Genuine Hotels.com guest review
3 night trip Dec 19, 2014
A Traveler
US
5.0 / 5Outstanding
"Comfy stay with great service!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
The service was great and the rooms were so clean, I was shocked how great they were for the price. I will definitely stay again!!!
Genuine Hotels.com guest review
1 night family trip Dec 22, 2014
A Traveler
US
3.0 / 5Good
"Good for the price"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
Great room for a cheap price
Genuine Hotels.com guest review
2 night family trip Dec 19, 2014
A Traveler
US
1.0 / 5Poor
"Severely Dissapointed"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Got there and the first room they had me in had horrible cable reception. I looked at the TV and found that the cable connection was electrical taped on. They moved me and the second room did not have a bath tub stopper. This is the second time I have stayed there and both times the indoor Jacuzzi (the only reason I booked there) was out of order! I will never stay there again.
Genuine Hotels.com guest review
1 night trip Dec 14, 2014
Shawn
US
4.0 / 5Excellent
"No complaints"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
My friend and I stayed for 2 nights and we did not have any complaints. Checking in was easy and the man at the counter was extremely nice. The most important thing for me was that the beds were clean.
Genuine Hotels.com guest review
2 night trip with friends Dec 5, 2014
Angelica
US
2.0 / 5Fair
"NOT IMPRESSED"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    3.0
Not a good selection of breakfast items. None of the maids spoke English. And one day of my stay, my room was not serviced. There was a dog in the room next door that barked quite a bit. On top of this, my room wasn't even ready when I checked in.
Genuine Hotels.com guest review
3 night trip with friends Nov 28, 2014
Kristien
US
4.0 / 5Excellent
"One fellow and his two dogs."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    4.0
The room was quiet and the complementary breakfast was nice. For the price I would stay there again. The only thing I hate is having to drag my luggage down the hall to the room. I like it when I can enter the room directly from the street.
Genuine Hotels.com guest review
1 night trip Nov 20, 2014
GARY
US
4.0 / 5Excellent
"weekday stay"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
two day stay, yes we will stay there again.. friendly people and a pretty good breakfast. Ed
Genuine Hotels.com guest review
2 night business trip Nov 10, 2014
A Traveler
US
4.0 / 5Excellent
"Exactly what we needed on our travels"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Friendly staff, clean comfortable room, good breakfast choice, good value for money
Genuine Hotels.com guest review
1 night family trip Oct 21, 2014
A Traveler
US
5.0 / 5Outstanding
"Oct 2014"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
For $38 a night. Was like wonderful hotel. We requested rooms in the back. Very quiet. Hot water. The rooms are not small. Room to walk around. Even can open the window and let breeze blow. I will definitely stay here again wgen I'm in El Paso.
Genuine Hotels.com guest review
1 night business trip Oct 19, 2014
Liz R
US
5.0 / 5Outstanding
"close to all must see sites."
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed it very much, thank you.
Genuine Hotels.com guest review
2 night romance trip Oct 4, 2014
Daniel Cox
US
3.0 / 5Good
"thye hotel and staff were good. the only problem"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    -
the mattress was very old and uncomfortable. and the towels were stiff and needed to be bigger. everyone was willing to help.
Genuine Expedia guest review
Other trip Oct 16, 2014
judd
US
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
very convenient location to just about anywhere in El Paso; Good rates for a very clean, quiet motel.
Genuine Hotels.com guest review
2 night family trip Oct 10, 2014
Ralph Chavez
US
1.0 / 5Poor
"Door says presidential suite- not!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    2.0
Room was large- but lacked everything- king mattress sitting on 2 double box springs. - toilet took 3 hours to refill-did not flush good. very old and needs attention everywhere-old and neglected. There was a sink in the room(not bathroom sink) and only cold tap worked. Went for breakfast and margarine was melted and sloppy and in large container,same for jam, not sanitary- there was bananas out but were too green to eat, yellow ones were in the back . The fellow when we checked in was very pleasant, morning person had no personality.
Genuine Hotels.com guest review
1 night romance trip Oct 3, 2014
A Traveler
US
4.0 / 5Excellent
"El Paso stopoff"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    4.0
The hotel was just ok, ice machine didn't work down the hall. Noisey A/C unit in room. Awake everyhour listing to it running. Hot tub room was locked when was to be open. Lots of restaurnants near by and easy access to freeway.
Genuine Hotels.com guest review
1 night trip Oct 3, 2014
deno
US
4.0 / 5Excellent
"Can't beat this price."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
We were traveling cross country and came upon this hotel online and read some of these reviews and almost turned us away by some of the things these whiny people said. Location is right off the freeway, blocks away from a street of local bars, gas and food within mins. If I wanted a ritz or Marriott I would go to one of those. The hotel is a little outdated but I'm not there to admire the decor. Our room had a microwave and small fridge. The continental breakfast had coffee, tea, oatmeal, toast,cereal and waffles. It was exactly what we needed after being in the car for so many hours. The price was right $45 with tax.
Genuine Expedia guest review
Other trip Oct 1, 2014
alisa
US
4.0 / 5Excellent
"Not bad at all"
  • Cleanliness
    3.0
  • Service
    5.0
  • Comfort
    2.0
  • Condition
    3.0
  • Neighborhood
    5.0
Not bad for what we paid and just for sleeping
Genuine Hotels.com guest review
2 night family trip Sep 19, 2014
Liz
US
3.0 / 5Good
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
The lamps shades where in pretty bad condition!!!
Genuine Hotels.com guest review
1 night trip Sep 20, 2014
Elvira
US
4.0 / 5Excellent
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
hotel room was clean and front desk people friendly and helpful. breakfast was basically just some bananas and a loaf of bread but it was a $40 hotel, can't expect much.
Genuine Hotels.com guest review
1 night trip with friends Sep 19, 2014
Marissa
US
3.0 / 5Good
"easy access"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    2.0
  • Neighborhood
    -
can't beat this hotel, what can you ask for $45 a night bed wad better than expected room was clean enough
Genuine Expedia guest review
Other trip Sep 21, 2014
No33
US
3.0 / 5Good
"unhappy"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
I get to hotel they said it wasn't paid for the wnt to put me in smoking room when that's not what I booked . also said I didn't pay for room an I did I was post to have two double beds they didn't have I paid for double got put in single bed room that was king size bed they put roll away that was the worst sleeping thing ever the shower ceiling had hole why I was n shower water drip on me that was so nasty the breakfast they served was so watered down.so glad only need to be there one night
Genuine Hotels.com guest review
1 night trip Sep 19, 2014
American best value
US
4.0 / 5Excellent
"kinda in the middle"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Hotel just opened up, it was a good selection. comfortable beds and an easy stop in.
Genuine Hotels.com guest review
1 night trip Sep 13, 2014
Sam
US
5.0 / 5Outstanding
"AWESOME HOTEL!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Love the make your own fresh waffles from batter, the rest of the awesome wide selection free breakfast, bed was comfortable, great night sleep, piece and quiet, and beautiful landscape. 5 STARS!
Genuine Hotels.com guest review
1 night business trip Sep 13, 2014
Doug Nolan
US
5.0 / 5Outstanding
"Great overnight stay passing through"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
I stayed here for one night. Free breakfast, free wi-fi, pool, jacuzzi. For a <$50 motel in El Paso you can't pass this up. I was very happy with my stay as I was driving from Dallas to San Diego. Way better than those $100 travesties in Midland.
Genuine Expedia guest review
Other trip Sep 4, 2014
Seth
US
1.0 / 5Poor
"Gross"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    1.0
Disgustinh
Genuine Hotels.com guest review
5 night business trip Aug 16, 2014
A Traveler
US
2.0 / 5Fair
"Does convenience outweigh peace of mind?"
  • Cleanliness
    2.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    3.0
It was right off highway 10, staff was nice, and the overall stay wasn't bad. That being said - It's outdated, pictures aren't correct, there were shady characters everywhere, and I had crickets in my room... I think I killed 5 in total. It wasn't too bad though for the 16 hours I was there. All in all, if you want convenience at the price, I think its worth it.
Genuine Hotels.com guest review
1 night trip Aug 16, 2014
A Traveler
US
3.0 / 5Good
"Driving across country"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Totally adequate as a hotel to get a good night's sleep and hit the road early. The beds were comfortable and the AC worked great.
Genuine Expedia guest review
Other trip Jul 30, 2014
Deb
US
5.0 / 5Outstanding
"Very nice rest"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
it was comfortable
Genuine Hotels.com guest review
1 night business trip Apr 16, 2014
Eddy
US
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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