DisgustinhGenuine Hotels.com guest review
"Does convenience outweigh peace of mind?"
It was right off highway 10, staff was nice, and the overall stay wasn't bad. That being said - It's outdated, pictures aren't correct, there were shady characters everywhere, and I had crickets in my room... I think I killed 5 in total. It wasn't too bad though for the 16 hours I was there. All in all, if you want convenience at the price, I think […] its worth it. Read moreGenuine Hotels.com guest review
"Very nice rest"
it was comfortableGenuine Hotels.com guest review
"Will never book this hotel again"
This hotel is extremely outdated. It's not at all like what you see in the pictures. Walls are uneven and warped. Carpet is filthy throughout the entire place. There was trash collected on the carpet along the walls in the hallways indoors. The building had an unpleasant smell to it. Loud inappropriate noises could be heard while walking down the hallway. […] It was overall very dirty. We refused to stay there. On the plus side, the man at the front desk was very friendly and very helpful in helping us get our full refund. Read moreGenuine Hotels.com guest review
"Going back in time ."
This time machine was GREAT. I really enjoy my trip in time. I was waiting to see Frank Sinatra with a martini in his hand. Need a lot of upgrading. Pictures are not even close to reality. But for the price it was a good stay.Genuine Hotels.com guest review
"Not what I expected."
First of all, when I booked the room through this website I booked a suite with a king bed. When I got there, they put us in a regular room with a queen bed. The walls were very thin so we heard everything people were doing in the other rooms. Even just talking to eachother. We were in a non smoking room and the room next To us was a smoking room and […] Everytime they smoked we could tell because our room smelled like cigarettes and smoke. It was gross. And on top of all that, while taking a shower I saw a roach as big as my thumb right next to the toilet. I wouldn't recommend this place to anyone. Read moreGenuine Hotels.com guest review
"Hotel is dated and needs some work."
Hotel was very dated and some what dirty. Some questionable characters also. Staff was nice.Genuine Expedia guest review
"Perfect hotel for the cost. Will be back"
I read many of the reviews, and all these whiners should just stay home. This hotel is perfect for the amount paid. My room was clean, comfortable, quiet, and the wifi is perfect. The breakfast in the morning far exceeded my expectations. And for less than $39 a night, this value can NOT be beat.Genuine Hotels.com guest review
"It was OK"
The hotel had seen better days. The furniture was old and scared. The mattress was firm with no soft layer on top. The bathroom fixtures were old and chipped. However, the room was big, breakfast had waffles and fruit, WIFI worked, and the location was convenient to the interstate. The rooms had inside entrances and you could walk within the hotel to […] the lobby and breakfast room. There was an OK spa inside. Read moreGenuine Hotels.com guest review
"great after changing rooms"
It was good, I liked the breakfast with the hot waffle grill.If the pool was heated it would have been great.Genuine Hotels.com guest review
"Hotel off freeway"
The room pictures online were completely different then the actual hotel, I was greatly disappointed for paying that much for something that didn't even look close to the ones online.Genuine Expedia guest review
The Hotel was very rundown. It was not well kept. Some of the staff was rude and the area smelled.Genuine Hotels.com guest review
carpeting throughout was dirty, the hotel had a stench we couldn't identify. the locks didnt function leaving me feeling unsafe.Genuine Hotels.com guest review
"Close to all places you might want visit"
This was my second stay at this motel and it was as good as the last time I stayed there. The rooms were clean and comfortable and the staff was very helpful. The motel it in a good location close to many of the location a person could want to see.Genuine Hotels.com guest review
We checked in late in our U-Haul and was greeted by a "worker" who wanted to approach my dog without permission. My dog wanted nothing to do with this man. I checked in without any problem and the front desk guy was friendly. When I was leaving the "worker" was adamant about me telling him my room number. Super creepy. Parking was bad even though parking […] was advertised as "ample" on the description. Once everything was unloaded we went to get food and the door wouldn't lock. I called down to the front desk and told them about the problem. He front desk agent seemed unconcerned about the problem and said "we can give you a refund. I'm the only one down here and can't do anything about it". I was furious and exhausted after driving 14 hours. My husband finally got to the door to "reset" and called the front desk to inform them. The "worker" who wanted to mess with my dog answered the phone. That let me know the guy who answered the phone earlier was a LIAR. He told my husband he could give us another room but it was a smoking room. My husband got the key and went to check the odor of the new room. As he approached the room he noticed a DO NOT DISTURB sign on the door and decide to knock. There was people in the room! This place is horribly ran and full of creepy night workers. When we checked out there was another family in the lobby talking about how they had people walk in on them during the night thinking the room was empty. I'll never stay at a hotel in this chain again. Read moreGenuine Hotels.com guest review
"Average overall for the price"
Better than most ABV hotels, this is an old fancy hotel that was built in the 70's for a local race track, back then I would imagine it was very nice. The rooms and bathrooms were much bigger than most ABV and other low end hotels, that was a plus. The Staff was very accommodating and helpful. The beds are fairly hard and blankets thin and cheap as […] most ABV locations, cheap soap and shampoo of course, if you're like me you'll want to bring your own. Overall I was satisfied with the room for the price, but I wish the Jacuzzi had been available to guests, the doors were locked during my whole stay. Read moreGenuine Hotels.com guest review
"Close to mostly everything"
The room was clean and in good shape, staff was friendly and helpful. It was close to most every thing we needed to go too. The price of the room was great. Will go back to this motel again.Genuine Hotels.com guest review
very comfortableGenuine Hotels.com guest review
"amazing indoor Jacuzzi"
The hotel was not in great condition but not the worst. The staff was the best.Genuine Hotels.com guest review
"Rude and not helpful"
We arrived at El Paso around 9pm weary from travel. We booked a room through hotels.com to save money. The Hotel clerk told me that they were all out of single king beds but the room had two kings in it. He was wrong, it had two full beds. We were greeted by a large cockroach on one of the beds , we slept in the other, after an hour we were called back […] to the office because the clerk did not get a clear photo copy of my ID, The toilet was not bolted down and it rocked around as we tried to use it . In the morning we wanted to shower and get on our way, The water did not even work in the shower, not even one drop, I called the front desk and sarcastically asked for some cups to rinse our bodies because the shower did not work, the Clerk Jennifer said that there is nothing she can do about our bad experance and a manager was not on duty. then she put me on hold for a long while. I called back, when she answered I ask her why she put me on hold for so long, she said " I was busy" I told her that she should be busy with me. she had a rude tone the entire time she spoke with me. then she ask if we wanted someone to come look at the shower, I told her that it was too late for that and we needed to be on or way, then she said, Do you still want some cups? I will not stay at Americas Best Value Inn & Suites again Read moreGenuine Hotels.com guest review
"You get what you pay for"
Lots of barking dogs Indoor pool always closed (locked) Breakfast was a joke, once something ran out forget about refill and a community jelly and butter tub?! Are they crazy! Staff was nice but I won't stay here again.Genuine Expedia guest review
"Just a room to sleep in"
Would not stay here again. Very old hotel and a bit smelly. If you just want a bed for the night then this is the place as long as you don't care about comfort and cleanliness. I would spend $10 -20 extra for a better hotel.Genuine Expedia guest review
"A little old but very clean and comfy. Great value"
Very comfy.Genuine Expedia guest review
Overall I was pleased.Genuine Expedia guest review
Overall I was pleased.Genuine Expedia guest review
Overall I was pleased.Genuine Expedia guest review
"close to local pub"
right off I-10, and in walking distance of Hoppy Monk. rooms were clean, staff was pleasant. would recommend.Genuine Expedia guest review
Very nice and safe location and easy access. The air conditioner was great.Genuine Hotels.com guest review
Typical sketch old hotel. Room was okay-- the beds were made and the sheets were clean, but the floor and bathroom were dirty. The price is right though, for a cheap place to say. The rooms had locking safes, and the managers at the front desk were helpful.Genuine Hotels.com guest review
"Out of the way, but really quiet."
Very nice place to stay if passing through El Paso. Very quiet area. Still close to fast food places. The only problem I had was my tub drained very slowly. So when I took a shower, I ended up standing in three inches of water. Wasn't a big deal, and maintenance was told about the problem.Genuine Hotels.com guest review
The first room I was given had NEVER been cleaned! When I returned to the desk and made them aware of the problem, they moved me to another room; however, the air conditioner did NOT work! So, they cleaned the original room and moved me back to it. I will NOT stay here again!Genuine Hotels.com guest review
Pleasant check in. Helpful staff. Room was functional and clean.Genuine Hotels.com guest review
"ok, ok, not ok."
The room was clean, but the jazzuci was no working.Genuine Expedia guest review
The gentleman that checked us in was very friendly, room was clean and as I expected, breakfast was a bonusGenuine Hotels.com guest review
The hotel was very good for the price and I would stay again.Genuine Hotels.com guest review
Location was excellent and staff were very helpful and courteous.Genuine Hotels.com guest review
"Room to room"
Had problems with two different rooms, first had bathroom issues & second we found the door wasnt locking. Didnt offer anything for us having to pack & moove twice! & didnt even apologize when gave the last room.Genuine Hotels.com guest review
Hotel was nice. Beds were good. Can't ask for much more for this price. That's what your looking for right?Genuine Hotels.com guest review
"I guess your preferences don't matter"
Requested a smoking king, got a non smoking king- was transfered to another room which was a 2 queen room with ash smeared sheets and filthy floors. Air conditioner took 2 hours to cool room. I understand smoking rooms are different but I shouldn't have had to sacrifice my king request just because of smoking.Genuine Hotels.com guest review
"Hotel was great"
The employees were verying helpful and understanding. I had an emergency happen the night before my check out and my husband and I had rode in on our motorcycles and his broke down so I could not carry all our things on one bike and the front desk allowed me to leave it there and they watched it for a few hours and nothing went missing! GREAT CUSTOMER […] SERVICE Read moreGenuine Hotels.com guest review
"Good to crash"
We booked this room to crash New Years Eve night. It was a bit run down/old but good enough to crash. All we needed was a bed and a shower.Genuine Hotels.com guest review
Es comodo, se desayuna bien, con muy buena ubicacion, me hospedaria de nuevo...... sin dudarlo.Genuine Hotels.com guest review
"Excelente trato por parte de recepción."
Trato excelente del personal de recepción.Genuine Hotels.com guest review
"Hotel no cumplió con desayuno y personal grosero"
No me quedaría nunca mas en este hotel, no cumplieron con el anuncio del desayuno y el personal muy altanero y grosero. PésimoGenuine Expedia guest review
En general fue muy buena.Genuine Hotels.com guest review
Me parecio un poco viejo pero muy limpio, me parecieron muy comodas las camas y todo me gusto. Tuve problemas con el wi-fi pero fuera de eso, perfecto y economico.Genuine Hotels.com guest review
BuenaGenuine Hotels.com guest review
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