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Nikko Kuala Lumpur - Kuala Lumpur 3.16067, 101.71797
165 Jalan Ampang, Kuala Lumpur, 55000 Malaysia
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Guest review summary
- 4.6 Average rating: All Trip Types
- 92% Recommended
- 12 Reviews
- 4.6 Hotel Service
- 4.8 Room Comfort
- 4.5 Hotel Condition
- 4.4 Room Cleanliness
Average rating by Guest Trip Type
Select a trip type to see only those reviews
| Trip type | Number of reviews | Average rating |
|---|---|---|
| All Trip Types | (12) | 4.6 |
| Business | (3) | 4.7 |
| Romance | (0) | 0 |
| Family | (0) | 0 |
| With Friends | (0) | 0 |
| All Others | (9) | 4.6 |
Why book with us?
- Hotels.com doesn't charge cancellation fees
- We're just a phone call away: 800-2-HOTELS (800-246-8357)
Amenities
Services
- Babysitting or child care
- Complimentary newspapers in lobby
- Concierge services
- Currency exchange
- Doorman/doorwoman
- Express check- in
- Express check-out
- Fitness facilities
- Hair salon
- Internet access in public areas - high speed
- Internet access in public areas - surcharge
- Laundry facilities
- Limo or Town Car service available
- Massage - treatment room(s)
- Multilingual staff
- Parking (surcharge)
- Parking (valet)
- Safe-deposit box - front desk
- Security guard
- Spa services on site
- Tour assistance
- Wedding services
Business & Event
- 24-hour front desk
- Banquet facilities
- Business center
- Business services
- Conference room(s)
- Dry cleaning/laundry service
- Event catering
- Meeting rooms (small groups)
- Room service (24 hours)
- Secretarial services
Accessibility Features
This hotel does not offer any accessibility features. Please select a different hotel if you are interested in booking a room with accessibility features.
Rooms (all rooms include)
- Air conditioning
- Bathrobes
- Bathroom phone
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Hair dryer
- High-speed Internet access
- Housekeeping
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Private bathroom
- Rollaway beds
- Satellite television service
- Separate bathtub and shower
- Slippers
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
- Welcome amenities
General
- Air-conditioned public areas;
- Ballroom(s);
- Bar/lounge;
- Coffee shop or café;
- Elevator/lift;
- Gift shops or newsstand;
- Number of floors: 30;
- Number of rooms: 473;
- Poolside bar;
- Restaurant(s) in hotel;
- Swimming pool - children's;
- Swimming pool - outdoor
| Check-in time is | 2 PM |
| Check-out time is | Noon |
| Pets not allowed |
Extra-person charges may apply and vary depending on hotel policy.
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Dining
Benkay Japanese Restaurant - Restaurant. Named after an ancient Japanese warrior. Japanese décor. Offers international and local dishes. Includes a sushi bar, teppanyaki room, and two tatami-matted rooms. Open for lunch and dinner.
Café Serena Brasserie - Serves international and local favorites. Offers a daily buffet for breakfast, lunch, and dinner, as well as high tea. Views of the lobby waterfall. Toh Lee Chinese Restaurant - Serves Chinese cuisine. Dim sum luncheon is a specialty.
Bentley's Pub - Serves snacks, wine and beverages. Open Monday-Friday.
Lobby Lounge - Offers beverages, snacks, afternoon tea, and a range of cigars.
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
- Swimming on site
Guestrooms Guestrooms
Deluxe room
One king or two single beds. 42 square metres (452 square feet). TV. Direct-dial phone. High-speed Internet access. Private bathroom with separate bathtub and shower. In-room safe.
All rooms include All rooms include- Air conditioning
- Bathrobes
- Bathroom phone
- Blackout drapes/curtains
- Cable/satellite television channels
- Climate control
- Coffee/tea maker
- Complimentary bottled water
- Complimentary newspaper
- Complimentary toiletries
- Cribs (infant beds) available
- Desk
- Direct-dial phone
- Hair dryer
- High-speed Internet access
- Housekeeping
- In-room safe (accommodates laptop)
- Internet access (surcharge)
- Iron/ironing board
- Makeup/shaving mirror
- Minibar
- Private bathroom
- Rollaway beds
- Satellite television service
- Separate bathtub and shower
- Slippers
- Smoking permitted
- Turndown service
- Voice mail
- Wake-up calls
- Welcome amenities
Executive Nikko Room
One king or two single beds with 50% polyester and 50% cotton bed sheets (200 thread count). Street view. Located on floors 24 to 30. 42 square meters (452 square feet). Access to Executive Nikko Lounge, where complimentary welcome drinks, daily buffet or continental breakfasts and pre-dinner cocktails, and a personal butler service are offered. Bathroom with separate shower cubicle. Minibar. Iron and ironing board. Personal safe deposit box. International newspaper.
All rooms include Accessibility featuresPremier Room
One king or two single beds with 50% polyester and 50% cotton bed sheets (200 thread count). Street view. Located on floors six to 21. 42 square meters (452 square feet). IDD telephone with voice mail. High speed Internet access. Bathroom with separate shower cubicle. Minibar. Iron and ironing board. Personal safe deposit box.
All rooms include Accessibility featuresTerms & conditions
Photo identification and credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Prices shown exclude taxes and fees unless otherwise stated.
Nearby Activities & Points of Interest
Less than 0.5 mile
- Petronas Towers - 800 yards
- Petronas Philharmonic Hall - 900 yards
0.5 - 1.0 mi
- Kuala Lumpur Convention Centre - 1000 yards
- Golden Triangle - 1300 yards
- Karyaneka Handicraft Center - 1400 yards
- Technology University of Malaysia (Universiti Teknologi Malaysia) - 1600 yards
1.0 - 3.0 mi
- Kuala Lumpur Tower - 1.1 miles
- Sungei Wang Plaza - 1.2 miles
- National Art Gallery - 1.3 miles
- Low Yat Plaza - 1.3 miles
3.0+ mi
- Subang Sultan Abdul Aziz Shah Airport (SZB) - 11 miles
- Genting Heliport (GTB) - 17 miles
- Kuala Lumpur Intl. Airport (KUL) - 28 miles
Reviews
Filter by:
-
All (12)
- Recommended (11)
- Not recommended (1)
"Comfort room and strategic location"
Reviewed by m of Jakarta on Aug 19, 2009
Comfort Room and very strategic location, only a few footstep to LRT station. Swimming pool old design (1980's), fitness centre just fine. Overall Nice!
Overall Rating
out of value="5"- 4.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Value Hotel but Poor Housekeeping"
Reviewed by a Hotels.com guest on Aug 10, 2009
The reception are moderately helpful but generally all of them act like they are fed up. The concierge team are extremely courteous and helpful. The breakfast is great and room service food is of a very high standard albeit the food was sometimes warm rather than hot. The room was really nice, internet was a bit slow with no wifi. Housekeeping was generally poor, twice I was given new sheets that had blood stains on them, both teh pillow case and sheet. It's clear that the sheets were newly cleaned but the stains were permanent. The location is OK but its not really walking distance to anywhere of note. Although it is right beside metro station and not too far from main shopping/central district. Overall the staff were friendly, food was good and rooms were nice. But stained sheets twice is a big enough issue to dissuade me from recommending hotel to friends or family. Great value though nonetheless.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 2.0 Room Cleanliness
"Good value for money"
Reviewed by S of Hong Kong on Jul 3, 2009
Price reasonably with spacious room particularly a king size bed that is good for 4 person. Easy access just next to LRT station and buses passing by. Breakfast is excellence with wide selection from India, Chinese, Malay, Japanese & western food. Shuttle bus service to KLCC and Bukit Bintang will save money and time in bargining with taxi driver.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 4.0 Room Cleanliness
"Great Hotel"
Reviewed by Guy of Atlanta on Jun 18, 2009
Easy walking distance to the MRT. No need to spend lots of time with a taxi, but if necessary, they are ready to take you where you want to go. This is a great hotel. One of the best in KL.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Great Room!!"
Reviewed by F of Kuching on May 19, 2009
My wife and I had a most enjoyable stay at Nikko Hotel Kuala Lumpur. The room was big and new. Very chic modern concept. Bathroom was also big. We look forward to going back again. Front desk, concierge and bell boys were helpful and friendly. Waiters and waiteresses at the Cafe weren't as friendly. Overall service was good.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Well sitiuated with great breakfast buffet"
Reviewed by D of Ottawa, Canada on May 14, 2009
This hotel offers a greeat buffet throughout the day, and is extremely clean and well run. Staff are exceedingly helpful and friendly. Very nice pool and health centre facilities.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"would go back anytime"
Reviewed by d of Glasgow on Apr 13, 2009
The Nikko is in every sense a 5 star hotel and we were made to feel welcome and the staff were exceptionally friendly
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
The following foreign language reviews were posted by Hotels.com guests from other countries
"Äkta lyxhotell"
Reviewed by T of Sverige on Sep 26, 2009
Vi valde detta hotell som ett stopp på vår smekmånad, och vi kunde inte vara mer nöjda! Hotellet är helt fantastiskt lyxigt! Vill du lyxa till det lite extra under din semester så rekommenderas detta hotell starkt!
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"imponerende hotel"
Reviewed by d of viborg on Sep 6, 2009
højt kvalitet, godt placereing ved siden af patronas twin tower, godt værelse. god morgenmad.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Πολύ καλό ξενοδοχείο"
Reviewed by Μ of Πειραιάς on Aug 19, 2009
Πολύ καλό ξενοδοχείο, σε καλή περιοχή, κοντά στο μετρό, δίπλα στους Πύργους Πετρόνας, πολύ καλό πρωινό και εξυπηρέτηση, ευρύχωρο και καθαρό δωμάτιο, απλά δε θα πρότεινα να κλείνατε από εκεί ταξί
Overall Rating
out of value="5"- 5.0 Hotel Service
- 5.0 Hotel Condition
- 5.0 Room Comfort
- 5.0 Room Cleanliness
"Gutes Stadthotel"
Reviewed by a Hotels.com guest on May 22, 2009
Gutes und zentral gelegenes Hotel. Reichhaltiges Frühstück, Pool o.k.
Overall Rating
out of value="5"- 5.0 Hotel Service
- 4.0 Hotel Condition
- 5.0 Room Comfort
- 4.0 Room Cleanliness
"inte 4 sjärnhotell"
Reviewed by e of stockholm on Apr 3, 2009
mycket bra location , närra till allt. mycket god frukost. behövs renovering.
Overall Rating
out of value="5"- 4.0 Hotel Service
- 3.0 Hotel Condition
- 4.0 Room Comfort
- 3.0 Room Cleanliness
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com's position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews