"Hot hot hoy"
Staying here was ok the shower nice bed comfortable and room clean. But don't expect to sleep at night are the day time either if you don't like room hot. The air was a small duct near the ceiling and to control it you have to see desk person who then comes upstairs and walks to the end if the hall and try's (because no matter what was done) to turn […] air down. Thanks to ERIC who Tried his best to help it was really appreciated. Also if you are claustrophobic this is no place for you halls very small elevator was about 3' by 5 '. And rooms tiny Read moreGenuine Hotels.com guest review
"External Bath Room"
Everything else is great, except the external bath room is very inconvenient.Genuine Hotels.com guest review
"Just to sleep!!!!"
This hotel is quite good just to sleep in, not more than that!Genuine Expedia guest review
What was good about this hotel? Pretty much the only thing was the price - but I've stayed at way better for equal or lower prices. It was also nice that there were a lot of quick food options located very close by but the neighborhood didn't feel the safest to walk around late at night. What was bad about this hotel? To start, our bathroom was not […] connected to our room. Our bathroom was a converted closet barely big enough to be considered a walk in closet that you had to walk out of the main room down a narrow hallway to access by key. The room itself was pretty small, our view a brick wall of an alley (?) outside which was filled with rowdy people for the better part of the night. In the early morning there were trash trucks causing a lot of ruckus. Nearly all of the TV channels were staticky and the remote for the TV barely worked. We tried to call down for a late check out and the phone - though it had a dial tone - did not work when you pressed any of the numbers on the keypad. Overall my impression was negative and I was glad we were only staying there for one night. Read moreGenuine Hotels.com guest review
Located just few blocks from the historic distric. Nice room with very confortable bed. Staff was very friendly and helpful.Genuine Hotels.com guest review
"Close to everything and great deal!"
Such a great little gem and so affordable! It was close to everything (we used the discounted hotel parking literally across the street, parked our car and walked EVERYWHERE!) It was clean, up to date (kinda retro-ish in room design) and even had fruit and flavored water in the lobby. It is small, but had everything we needed! The bed was comfortable, […] room had a Keurig, and a fridge-so I was happy! Yes, the shower was kinda different with no shower curtain (but it was huge!) , but like I said, kinda retro. I would stay there again and would recommend for a great place to sleep while enjoying the city! Read moreGenuine Hotels.com guest review
Never again hereGenuine Hotels.com guest review
"Nice odd little place"
Quaint w narrow staircase winding around the elevator structure, but location was great for me, staff helpful. Room adequate. Price was right for Center City!Genuine Hotels.com guest review
"Clean, but needs some work"
The rooms are actually decent sized for such a small hotel. The room and bathroom were clean, no problems there. The bed was rather lumpy, and there is no air-conditioning control in each room, so you have to rely on central A/C. I stayed on the fifth floor, but as the hotel is located just above numerous bars, I could hear conversation until 1 or 2 […] in the morning. They need to put in better quality windows to block out such noise (or a window A/C unit that would help block out outside noise). I had to go out at 11 PM to buy earplugs in an effort to get some sleep. Had I not been on a business trip, this hotel would have been great. Read moreGenuine Hotels.com guest review
Room didn't have AC. It was in a locked box in the hallway. Really old hotel with a nicer lobby than the room...Genuine Hotels.com guest review
"Great place for the night"
Everything about our stay here was great. The front desk was very helpful and actually cared about our stay. We were able to check in early which was very nice. The rooms are small, but very clean and comfy. The location was excellent and within walking distance to nearby attractions. Parking was just across the street and was pretty cheap for center […] city Philadelphia. I would stay here again. Read moreGenuine Hotels.com guest review
"Poor customer service"
The shower did not have a curtain or door, and every time I showered, there was water all over the bathroom floor. The bathroom door was sliding and had skipped its track, so it didn't close properly. I was in the room just off reception, and it was incredibly noisy any time anyone came into the lobby. Even the voices of the front desk people answering […] the phone could be clearly heard in my room. The most frustrating thing, though, was their level of service. I left a few items in the room when I checked out, and when I called to see about getting them returned, I was sent to a website that was not the correct site for what I needed. Then I was told that a manager would call me back about it. Two days later, I still hadn't heard anything. When I called back, the manager was not in, and I was told he would call the next day. He did not. I finally talked to the manager the day after that and was given the correct website and told that after filling out the form to have the items returned, I would be contacted the same day to arrange shipping. Two days later, no contact. I called again and was told that they would have to call me back. When I finally got an email to arrange shipping, they charged a ridiculous amount to have them sent back USPS. (It was clothing, nothing bulky or heavy.) Overall, I was extremely disappointed with everything about my customer service experience from the second I checked out. Read moreGenuine Hotels.com guest review
This place is perfect all around! The hotel service is top notch, very friendly and helpful staff. The building and the rooms are super nice and kept clean! We loved being able to come back to this place at night. Walking distance to all the historic sights, society hill and Italian market, the location couldn't be any better! Also has delicious water […] in the lobby!! Read moreGenuine Hotels.com guest review
Great room and front desk service. Dissapointed in house keeping. Overall great place to stay. Good valueGenuine Hotels.com guest review
"Good find in central philly"
This was perfect for us. Clean and quiet. It was in a cool neighborhood with lots of restaurant-and close to the subway.Genuine Hotels.com guest review
The hotel is amazing - a little boutique in the middle of the city, not cookie-cutter at all. The staff was great and the rooms were beautiful and spacious. The beds are firm and I like a softer bed, but I was still able to sleep well. Our only concern was that the handle on our door was loose. We told the front desk and they said they would have maintenance […] fix it ASAP. Since we were there over a weekend, we didn't see maintenance. However, considering how on top of everything the staff was, I'm guessing it was fixed quickly. Read moreGenuine Hotels.com guest review
Sheets were not changed, Coffee maker as dirty and I couldn't control the temperature of the room.Genuine Hotels.com guest review
"Room was really cute"
Room was very small but i didnt see it as a problem. everything was great.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for taking the time to leave a feedback regarding your recent visit at our hotel. We are tremendously pleased to learn that you had a superb experience. We hope that you will choose to stay with us again the next time you are in Philadelphia. It would be a great pleasure to welcome you back to our hotel.
"Good service from the font desk."
The plastic key to the door did not work. The real key to the door worked but the door lock itself was in the door incorrectly. I had to use the key to close the door when I left. It would not close behind me. Room 602. Hot and cold water were backwards.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Please accept our sincerest apologies for the inconvenience during your stay in our hotel. We shall inspect the room you occupied to cure the issues you mentioned in your review to ensure that our future guests do not have a similar experience. We hope that you will consider staying with us again so that we may be given a chance to provide you with a superior experience.
"Best value for location"
The location of this hotel is great. It's in a vibrant and safe area of Center City and is close to the subway, restaurants, and bars. The staff were friendly and the price is unbeatable. However, there was no climate control in our room - as in, there was no way to change the temperature or turn the fan on or off. This wasn't a big issue until we woke […] up the next morning and the room felt stuffy and a bit too warm. Also, there was a rather sizeable hole in the wall in our bedroom, near the floor. But the bed linens and bathrooms were clean. Overall, I think it was a good value for the price and location. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Let us thank you for your wonderful review of our hotel. We appreciate you for mentioning that we have a great location and we are conveniently near the subway and many good restaurants and bars. Thank you as well for recognizing that we have a friendly staff and our prices are very affordable. We are sorry to hear that your room was a bit too warm for comfort when you woke up. Had we been made aware of this issue, we would have gladly adjusted the temperature to ensure that your room would not be uncomfortably warm when you wake up. We hope to see you again soon. It would be pleasure to welcome you back to our hotel.
"Perfect for What We Needed"
My friend and I were in town just for the weekend to see a show. We wanted somewhere cheap and clean with a bit of character and within walking distance of the venue (South Street), fun bars, and the landmarks. Roadway Inn was all of this. The man at the front desk at our check-in was extremely friendly and helpful. The ambience captured the era that […] the building was from with updated, modern details--we loved the shower! A great experience and will reccomend to friends. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We thank you for taking the time to write such a wonderful review of our hotel. We are so glad that you thoroughly enjoyed your stay with us. It is good to know that you were able to appreciate our immaculate property with its unbeatable location and inexpensive rates. We hope that you will visit us again the next time you are in town. It would be a pleasure to welcome you back to our hotel.
"Good location. Close to historic area"
Great hotel for the price and location. The hotel is located within walking distance to a lot of great places. The parking garage across the street is really convenient. It's obvious the building has been around for a long time but it was clean and modern.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia It gives us immense pleasure to read that you thoroughly enjoyed your stay with us. We thank you for commenting that our property is centrally located and we offer clean and modern accommodations without the hefty price tag. Reviews such as yours motivate and inspire us to reach for even greater heights. We hope that you will come back and see us again soon. It would be a great pleasure to welcome you back to our hotel!
"Crappy hotel -- Horror story about an incident"
When I arrived there was a guest having a hard time getting into his room due to the card sensor not working. I discovered I had the same issue. Brian K. was nice enough, and quite apologetic. Asked if I had tried certain card tapping strategies and I ensured him I had and he hurried to get the issue fixed. Shortly after midnight my 2nd night, I asked […] the guy at the front desk if check out was at noon, which he confirmed. (I travel frequently and am used to noon check out times.) The next morning went for an outdoor run at 10:30 in order to leave enough time to shower, change and pack before noon check out. Upon my return at around 11:45 I found all of my belongings shoved in my bags & IN THE HALLWAY, UNATTENDED!! Obviously, I was not happy. Learned that check out was at 11, which was NOT what I had been told. Brian insisted he had tried calling my number several times but that it was going to some Dr's office. I asked that he double check and sure enough, he had looked up the WRONG person's # and he had my correct #! I had items still in the room and wanted to shower, then realized that they had hurried to get my stuff out of the room in order to renovate the bathroom. Are you kidding me?! They scheduled a renovation at 11 right after a guest's move out time and left no buffer time for delays?!? Insane. The housekeeping lady dug through and packed all my stuff, and I discovered that she had also removed the spare toilet roll I had packed. DO NOT STAY HERE! Read moreGenuine Expedia guest review
"Great price for location."
The hotel was centrally located and a great price for being in the middle of the city. The hotel was within walking distance to attractions which was convenient. The hotel rooms were small but perfect for an overnight stay. If you're planning several nights I would choose another hotel. This hotel has no parking but a garage across the street they validate […] for which makes parking $12 for 24 hours. That's a good rate for downtown! The rooms were clean and the staff was friendly. There was no climate control in the room and the room was hot so we opened the window all night which made the room noisy from people partying in the street. Overall it was a good stay and I would stay here again, they just need climate controls in the room so you don't have to open the window and hear all the people on the street! Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia It is wonderful to hear that on the whole you had a pleasant stay. We appreciate you for mentioning that we have an excellent location and our rates are friendly to the pocket. Also, thank you for commenting that our rooms are immaculate and our staff is friendly. We hope to see you again soon. It would be a pleasure to welcome you back to our hotel.
"Walk to dozens of pubs and restaurants"
Great location for anyone who wants a wide assortment of ethnic and American cuisine and lively pubs all within walking distance. Driving into the neighborhood is a bit tedious, what with the old, narrow roads and scads of pedestrians. But once your car is in the parking garage, your feet give you access to lots of night life.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for finding the time to write such a wonderful review of our hotel. We are glad to know that you greatly appreciated our location which makes it conveniently easy to find good places to eat and have fun. We hope that you will visit us again the next time you are in town. It would be a great pleasure to welcome you back to our hotel.
It was such a nice room :)Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia It is wonderful to hear that you were extremely pleased with our accommodation. We hope that you will come back and visit us again soon. You can trust us to provide you with the same superb experience.
"A welcoming place to stay."
I thoroughly enjoyed my stay. My room was clean and comfortable. The staff was very professional, friendly and very accommodating. The location was excellent, within walking distance of major attractions, nightlife, transportation. I will definitely make this my go to place whenever I am visiting the area.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We are so delighted that you thoroughly enjoyed your recent stay with us so much so that you have made us your preferred hotel stay. You have our sincerest thanks for commending our staff who we are very proud of for being professional, friendly, and accommodating. Thank you as well for mentioning that we are centrally located, thereby making it conveniently easy for our guests to visit popular tourist sites, look for transportation, and find places to have fun. It was wonderful to have you with us. We hope you will visit us again in the near future.
"A bargain for any Penn- related activities"
The hotel is clean and lean ( truly! the corridors are narrow but brightly lit). Its location can't be beaten for the price, and parking is discounted at the garage across the street. It is an easy subway ride to Penn/west Philadelphia and you don't have to worry about where to park when you get there. Lively area with lots of food opportunities AND […] within walking distance of center city activities. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia It is so nice to read that you had a marvelous stay at our hotel. Thank you so much for your positive comments regarding our location and room prices. We hope that you will come back and see us again soon. It would be a great pleasure to welcome you back to our hotel.
No window in room. Room very small.barely able to get normal sized suit case into elevator.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for taking the time to leave a feedback. We are committed to delivering the highest level of service to our guests, it will help us correct and improve our services to better achieve our primary goal of becoming the preferred hotel stay. We are sorry that you were not completely satisfied with your accommodation due to the lack of a room window. You can be assured that we will make certain that guests assigned to such rooms are informed online and during check-in, so that the right expectation is set. Our hotel was opened after massive renovations were performed on the building we are located at. However, the improvements will not stop there to ensure that our guests' positive experiences are enhanced. It was a pleasure to serve you. We hope that you will come back and see us again soon.
"Great location, parking convenient/reasonable"
Looking at this hotel from the outside, expectations were low, however, we were pleasantly surprised when we got to our room. both room and bathroom were clean and spacious. Parking is across the street in a parking garage that charges only $12 per 24 hours with hotel validation. Great location, everything within reach.Genuine Expedia guest review
That was amazing, I really enjoyed my stay. The location is convenient, the room was clean and comfortable and the staff was very nice.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for sharing the details about your recent visit. We are so delighted that you had an amazing stay at our hotel. It is wonderful of you to mention that we have a great location, cozy rooms, and a pleasant staff. It was a great pleasure to serve you. We hope that you will stay with us again the next time you are in Philadelphia.
"you get what you pay for"
It's a converted apartment building and feels like it - narrow hallway, small room. The floor was tilted, which I can live with, but there was no thermostat to control the a/c, so the room was freezing by the middle of the night. But since all I needed was a bed and shower for one night, and my room was quiet, it served my purposes. If I'd stayed longer […] I would have appreciated the fridge and microwave. Wouldn't use it as a base if I was traveling with family. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for finding the time to share about your stay at our hotel. It is good to know that on the whole you had a pleasant experience. We regret that the room temperature became too cold for comfort by the middle of the night. Had you called our attention, we would have gladly adjusted the thermostat in order for you to sleep soundly. We hope that you will consider staying with us again in the near future, so we may be given a chance to provide you with an exceptional experience.
"Good location Clean Nice room"
Hotel within walking distance to sites and restaurant row. Clean. Helpful staff.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Let us thank you for choosing Rodeway Inn Center City. We are tremendously pleased that we were able to successfully meet your expectations and we did not give you any reason to be regret your decision to stay with us. You have our thanks for mentioning our unbeatable location which makes visiting famous sites and searching for good places to eat very easy to do, as well as our impeccably clean room. Your comment will be shared with our staff, thank you. Without a doubt, they will be glad to learn that you found them helpful. It was wonderful to have you with us. We hope you will choose to stay with us again the next time you are in Philadelphia.
"Small boutique hotel close to Center City."
Great location, super friendly staff, excellent accommodations for the price. Will definitely stay there again. Loved the European feel to the hotel.Genuine Expedia guest review
Room was small but adequate for an overnight stay. Since there was no window a nightlight would have been useful. Location is great for anyone who wants to be in Center City. Easy to get to. Price was right. city.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Let us thank you for choosing Rodeway Inn Center City. We are glad that on the whole you enjoyed your stay with us. We want to thank you for mentioning that we are conveniently located and we have reasonable rates. Whether positive or negative, we value feedback from our guests. Your constructive comment on how to we can better our room will certainly help us in our efforts to continuously improve our standards. We hope you will visit us again the next time you are in Philadelphia. It would a pleasure to serve you.
This was the first time I stayed here. The hotel seems newly renovated. My room was small but updated, clean , and very comfortable. I'm a light sleeper and had no problem sleeping here. If you're comparing this to a $350/night hotel in center city, you may be disappointed. But I paid $92 and it was far nicer than many hotels that I paid $180 per night […] in Philly or other cities. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia You have our heartfelt thanks for taking the time out of your busy schedule to review our property. We are most pleased to hear that you were exceedingly happy with your decision to stay with us. We want to thank you for your positive remarks on the state of your room and our rate. Indeed, our hotel underwent a massive renovation recently to enhance the positive experiences of our guests. We are delighted to know that you were able to rest well and you found our room prices to be reasonable. It was wonderful to have you with us. Please visit us again in the near future.
"Lots of problems"
I stayed in a single with bathroom across the hall. I knew that ahead of time but room was tiny, bathroom even smaller. Tub was disgusting, though tiling was nice, as though they stopped mid-renovation. One night it rained heavily and roof leaked (on 5th floor and it has 6 floors). On bright side, bed was comfortable, they had good internet and location […] is good. Read moreGenuine Expedia guest review
this place has had recent cosmetic updates, has a great location, but is fairly basic, and way overpriced.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for taking the time to write your review. It saddens us to learn that you were not entirely pleased with our facilities and services. We regret that you are of the opinion that our rates are too high for the rooms and services we offer. We are sorry, but we disagree. Prior to the prices being imposed, exhaustive studies were conducted to ensure that our rates would be competitive and would not be considered exorbitant. We sincerely hope that you will consider staying with us again in the near future. Please give us a chance to convince you that our room rates are reasonable considering we are at the heart of downtown Philly.
"Windowless rooms, great neighborhood"
It was impossible to hang out in that room without windows, really hard to sleep too. No breakfast. Otherwise, the staff were great and the neighborhood is fun and extremely convenient.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you for taking the time to write your review. We are pleased to read that overall you enjoyed your stay with us. We are sorry to hear that you found it difficult to sleep in your room due to the absence of real windows. If your inability to sleep was brought about by the room temperature, we would have gladly found a way to resolve the issue. Guest satisfaction is of utmost importance to us. Thank you very much for commending our staff for a job well done and for acknowledging the convenience that comes in staying in a hotel situated at the center of the city. Come visit us again soon. It would be a pleasure to serve you.
It was relaxing and the staff was so hospitable. I enjoyed my stay and I would recommend it to my friends and family..Genuine Expedia guest review
"Right place nice accomadations"
Hotel was clean, check in a breeze. Front desk staff pleasent and helpful.Genuine Expedia guest review
The hotel has been renovated since my last stay and I found that made the rooms smaller. The bed was very close to the tv stand and it was hard to walk to the other side of the room without hitting one or the other. The bathroom was nice and clean. The elevator is super small and was hard to get into with three bags without putting them in one at a […] time. Parking across the street was nice with the rate the hotel offers instead of full price. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We would like to thank you for sharing the details about your recent visit. We continuously seek ways to elevate the level of our accommodation and services, hence your feedback is of great value to us. We are sorry to hear that you did not find all the improvements done on our hotel to your liking. The renovations were made in order for the hotel not to appear tired or outdated as well as to ensure that we are not left behind. Nevertheless, we will into the matter of the room space and the bed position to be in keeping with our paramount goal which is guest satisfaction. We hope that you will continue to choose to stay at our hotel. We appreciate your business.
The rooms need more Air conditioning but it was great for an overnight stay!Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We would like to thank you for finding the time to leave a feedback. As guest satisfaction is our paramount goal, your feedback is of utmost importance to us. We are delighted to hear that overall you had a great stay at our hotel. There is no better reward for all our hard work than to receive a positive review from a valued guest. We want to assure you that we will be addressing your comment on the room temperature. We are always after guest satisfaction, hence, we want to make sure we have not neglected any area that could inconvenience our guests. We hope you will choose to stay with us again. It was a pleasure to have you with us.
"slept with one eye open!"
Room did not feel secure! Plus there was no thermostat in the room to control the heat. Uncomfortably hot all night despite notifying the front desk.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We are very sorry to hear that you did not feel comfortable or secured during your stay at our hotel. Please accept our sincerest apologies. We can assure you that we have every intention of addressing your comments. We shall see why you concluded that your room did not feel secure, as we take the security of our guests very seriously. As for the room temperature, there be will be inquiry done why it remained high even after you made your request known. We hope you will give us a chance to serve you again. Please allow us to show you that we can give you a great hotel experience.
"Perfect location for sight-seeing"
Great basic place to stay. A very good value. Close to everythingGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Thank you so much for your wonderful review. It is always a happy occasion for us whenever we receive confirmation that we are on the right path. Thank you for your kind praises which will be shared with the rest team. We take great pride in our ideal location and excellent accommodation and services which come at a reasonable price. We sincerely hope you will choose to stay with us again. Rest assured, you will have the same great hotel experience.
"close to all must-see sight."
Basically, we love this hotel. It's so convenience to shops and restaurants. I can't say it is the greatest hotel, but with the price we paid, it is unfair to compare it with those 5 stars hotels. The bathroom may need some update, but it is clean. The room is comfortable and staff is friendly. We will definitely stay here again if we travel to Philly […] again. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia It pleased us immensely to hear that you love our hotel. We cannot ask for a better a review. You have confirmed to us that we are on the right path and we are doing things right. Thank you so much for appreciating our ideal location, cozy rooms, and accommodating staff. It would a great pleasure to welcome you back to our hotel. We eagerly look forward to your next visit!
Convenient, near Macy's; easy to get a cab; free snacks and water at front deskGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We wish to take this opportunity to thank you for finding the time to write a review. It pleased us immensely that you had a wonderful experience following your recent stay at our hotel. Thank you so much for appreciating how ideal our location is, as it is near Macy's and cabs are always nearby. Likewise, thank you for mentioning that we offer free snacks and water at the front desk. It was a pleasure to have you. We hope you will choose to stay with us again.
"Broken elevator. Five floors. Eh."
It's all in the title. Broken elevator. Five floors.Genuine Expedia guest review
great price, pleasant stayGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We are very happy to learn that you had a pleasant stay. Indeed, we provide quality accommodation and services at surprisingly affordable prices. It was a pleasure to serve you, we hope to see you soon!
"Everything is very close!"
I was only there for a period of 24 hours. While they couldn't give me a late check out, they graciously stored my luggage for about 8 hours. They were very knowledgeable of the area it's gems.Genuine Expedia guest review
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