on a cold day, they could not keep room warm enoughGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We sincerely apologize for failing to meet your expectations. We were not aware that your room was not warm enough during your stay. Had this matter been brought to our attention, we would have quickly responded to it. As guest satisfaction is of paramount importance to us, we want to make sure that the needs of our guests are attended to. We hope that you will choose to stay with us again in the near future so that we can demonstrate that we can provide you with a far better experience.
"Nice hotel, short walk from SEPTA Market East"
After some harrowing weather, I arrived at the Rodeway Inn a day late, feeling pretty dead and probably looking worse. The person on duty at the desk let me go on up since my room was ready even though it wasn't strictly speaking check-in time, showing great compassion. All the staff were friendly, but not too friendly, which is nice when you're exhausted. […] The hotel was undergoing some work, so briefly the water was shut off, but the rest of the time the shower was hot with good water pressure. They have all the basics that you look for in a room, plus a K cup coffee maker. Local take out places deliver there, and there's lots to see and do close by. There was no way that I could see to control the temperature in the room, so when it would get too hot I would have to open the window for a few minutes and let the cold winter air in. It was a minor irritant. All in all, it was a good stay. Read moreGenuine Expedia guest review
Response by Rodeway Inn Philadelphia Thank you for finding the time to share about your visit. We are tremendously pleased to hear that you enjoyed your stay with us. We want to express our heartfelt thanks for appreciating our unbeatable location and considerate staff. Positive reviews such as yours propel us to reach for even greater heights. We hope you will visit us again in the near future. It would be a pleasure to welcome you back to our hotel.
"Great for a short business trip"
The staff was very helpful and accommodating. I had arrived too early for check-in. It was freezing cold outside and a little nippy in the lobby. The hotel rep was kind enough to make an exception. I was attending the American Library Association Midwinter conference. This hotel is just a few minutes walk from the convention center. It is also very […] close to many points of interests. It's not a brand new hotel, but it is far from rundown. I found it to be very comfortable and I would stay here again. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Let us thank you for choosing Rodeway Inn Center City. We are delighted that we met your expectations and have convinced you that we are worth another visit. You have our sincerest thanks for remarking that although our hotel may be an old historic one, but we have not let it decline or go to rack and ruin, and it is conveniently located. Likewise, thank you mentioning that our staff was very considerate, and allowed you to check-in early due to the freezing weather. It was a pleasure to serve you. We look forward to your next visit.
"Meat locker cold"
Nice location, a bit European in its cold spartan design. The staff were pleasant though slightly distracted and not really that excited about the work. But that may also be the lobby design where it feels like you're interrupting an accountant who has something more important to do. The gas fireplace in the lobby is oddly high on the wall and that […] shows how poorly thought through the entire place is. The furniture is too big for the rooms so you're kind of crawling all over things to get around, the street noise through the window lets you know the neighborhood is hip and you can stay up partying with the folks on the street even if you're in pajamas. But most of concern, it was winter and my room and water temperature didn't top 60 degrees F so I left feeling a bit of hypothermia. Read moreGenuine Hotels.com guest review
The place was great! The hotel was updated and modern feeling. Having stayed at a few hotels in Center City this year, the room felt just as nice as other hotels and the price was great. I had read in one review that some of the rooms were loud, but mine was very quiet. There was a Keurig in the room for coffee. Parking in the garage across the street […] was $25 for the night. No breakfast, but there are tons of places to grab a coffee/bagel right on the same block. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia Let us thank you for choosing Rodeway Inn Center City. We are tremendously pleased that we lived up to your expectations. You have our sincerest thanks for mentioning that you were impressed with our hotel due to its modern feel, very quiet rooms, and convenient location. We hope you will visit us again and give us the honor of welcoming you back to our hotel.
"Snow storm , hotel under construction"
Nice small room . cold draft under door to hall, it was 5 degrees out side ! Bathroom modern and no shower curtain so water puddled out to bathroom !Genuine Hotels.com guest review
"Nice hotel nice staff"
Nice hotel and great price. Friendly helpful staff. We went for a weekend get away perfect location to where we wanted to go. We will be back.Genuine Hotels.com guest review
Response by Rodeway Inn Philadelphia You have our heartfelt thanks for choosing Rodeway Inn Center City. We are tremendously pleased that we succeeded in providing you with a superb experience which you would like to be repeated in the near future. Thank you for mentioning that our fantastic location and excellent facilities and services come at an affordable cost. It was wonderful to have you with us. We look forward to your next visit.
Check in process unprofessional. Room very small. Request for receipt at checkout. Used hotels.com as an excuse.Genuine Hotels.com guest review
It was a decent stay had a room across from the only Ice machine in the building so had some noise, and the room was a little small.The price very good especially for where it is located in the heart of center city and the validated the parking cutting the cost in the garage across the street in half. which is a big deal when driving from out of town […] and want to keep your car close. Read moreGenuine Hotels.com guest review
Response by Rodeway Inn Philadelphia We are glad to hear that you enjoyed your stay with us thanks largely to our unbeatable location and very affordable rates. We hope that you will visit us again soon. It would be a great pleasure to welcome you back to our hotel!
I was taking a 2 day training class at company on Market St. I was only staying one night and did not want to spend too much. I also didn't want to be at the Bates Motel either. I found this place on Expedia. I looked at the pictures, the price and location and crossed my fingers. I was super surprised when I arrived. The lobby is open and clean with […] modern décor. The hallway was a little tight. I imagine that the place is older and thus the tight hallways. the room was really nice and updated. The shower was awesome! Read moreGenuine Expedia guest review
Response by Rodeway Inn Philadelphia Let us thank you for choosing to stay at Rodeway Inn Center City. We are tremendously pleased that we were able to exceed your expectations. We thank you for remarking that we have an immaculate and well-situated property, and our rates are friendly to the pocket. It was a great pleasure to serve you. We hope that you will come back and see us again soon.
The location is great, the hotel is OK, but the staff was very rude.Genuine Expedia guest review
Response by Rodeway Inn Philadelphia Thank you for choosing Rodeway Inn Center City. We know you have a choice when you travel and appreciate you choosing our hotel. You have our heartfelt thanks for mentioning that we have an unbeatable location and you were satisfied with our facilities. We are sorry to hear that you found our staff rude which comes as a great surprise, as most of our guests describe them as friendly and accommodating. We hope that you will consider staying with us again, so we may be given a chance to provide you with a superior experience.
We happened to be in Philly during a cold snap and the room was very cold. There was no thermostat, we were at the mercy of the manager. We had to leave the bathroom door open as there was no heater in the bathroom itself. On the + side, it was less than half the price of the surrounding hotels and the location is perfect. Even in sub-freezing weather […] we could walk to the Reading Market, the Art Museum, the Mint, Independence Hall and the Liberty Bell. We could go to the Walnut Theater and Macy's as well as several excellent restaurants and pubs. Read moreGenuine Hotels.com guest review
"Unique hotel in an old building."
There is no room temperature controls. Ask for a room away from the street as street noise is very loud. Sound dampening between rooms is also poor. Narrowest hallways I've ever seen in a hotel. Overall though? Not bad. Nice decor and great downtown location.Genuine Hotels.com guest review
"great location, helpful staff"
Nice clean hotel in a great downtown location, plenty of bars and restaurants on the block. The front desk staff was nice and helpful. room was clean and comfortable (except there was no coffee for the coffeemaker). Also the parking garage was more than advertised and there were no actual attendants/staff there in the morning. Overall, though i was […] satisfied for the price. Read moreGenuine Hotels.com guest review
This was a very nice place to stay, great location, great price, great service. When booking we did see it was recently renovated and thought ok no problem, well the first room the shower didn't work so they kindly gave us a new room. In the second room the tv didn't work. They appologeticly moved usto a nice room. We had a great time and I would recommend […] this place the people were really great. Read moreGenuine Hotels.com guest review
"Don't even look twice."
I booked my hotel 3 months in advance with two of my friends. The room was a double. We checked in, and they gave our room away then gave us a different room. The room they gave us was being remodeled and had plaster and construction plastic over everything. We thought this was a joke. We went back to the front desk to figure this out and they said […] no one told them that room wasn't available. Our next option was to have 2 single rooms so we would have to split up. We decided to just grin and bare it because every other hotel was booked near by. The one room upstairs didn't even have a bathroom in it. You had to go down the hall to find a coat closet sized bathroom. During the night, there was no heat. You could literally see your breath in the room. Next morning front desk says they had no idea even though we called and said there was no heat. I'm livid. Don't waste your time or money here. Read moreGenuine Expedia guest review
"Great except for service"
Very nice room, very confortable, look all brand renovated. Great shower, great tv, very cleaned The location of the hotel is great as well, within walking distance of the must see of Philadelphia. I would have rate 5/5 if it wasn't for the receptionist... Very unwelcome, texting while we were waiting for him around 10 minutes to check in (with heavy […] bags on our backs). Read moreGenuine Hotels.com guest review
The location of the hotel and the price are perfect.Genuine Hotels.com guest review
"Noisy, but inexpensive"
Room was nicer than expected, clean and modern. Renovations were constant during the day and Into the evening, so it was quite noisy. I would only recommend this hotel to those simply looking for an inexpensive place to sleep for a night or two. If hallway/renovation noise may even slightly bother you i would look elsewhere.Genuine Expedia guest review
Room was small but nice furniture/features. Keurig, microwave, and fridge were really nice to have. Bathroom wasn't as nice, but not terrible. Outlet didn't work so you couldn't use their hair dryer, and the sink didn't drain so well. Main issue was they put in a room in a hallway with only one other room in it and it wad under construction all weekend. […] My husband and I are not early risers so it was a bit off putting to hear people outside our door and all the banging. Otherwise the price and location were good for what we needed. Read moreGenuine Expedia guest review
"Perfect location. Great cost."
The hotel was nice and cozy. But the walls were extremely thin as I heard everyhing coming from the room next door.Genuine Expedia guest review
"close to all must-see sights"
Location is the best advantage of this hotel. Receptionists are friendly. Cleanliness of room/hotel is good. The price is just not pretty for us because we we have a tight budget. Overall, a good hotel.Genuine Hotels.com guest review
"Nice retreat within the city!"
Have to say that I was honestly pleased with how clean and tidy the hotel / room (302) was. The room was not very big, but was perfect for myself and would be for a couple looking to get away for a few days. The only thing I could complain about (which I'm not), is that the original towel bar in the bathroom was replaced and the spots have not been […] sanded/painted and some of the stairs are kind of crickety. However, neither of these things interfered with my stay and I will definitely be booking here again the next time I'm in Philly. For the location, price and quality of the hotel, you can't really beat this place. Read moreGenuine Hotels.com guest review
This hotel is in walking distance to just about everything. I would love to a higher overall rating, but I can't. The hotel was obviously renovated. I loved the look of the bathroom- it was very modern. I had 2 double queens and the room was separated into 2 rooms with 2 tvs. The room also had a Keurig, refrigerator and microwave. Where the hotel falls […] short is- as soon as you walk into the lobby, there are 2 dilapidated desks. That was a turn off. I would at least exepect a "business-like" entrance. The elevator only holds 4 people, with no room to breathe. The second room was on a huge slope. It was like walking downhill. The heat was blasting the first night, there was no way to turn it down. We had to open a window. The second night was freezing, again, no way to adjust. If this hotel took a little more time with it's renovations, it would be GREAT. I wish they would have taken a little more time to make everything look and feel more polished. Read moreGenuine Hotels.com guest review
"Decent room for price"
Friendly staff, decent room for the price, was cleanGenuine Hotels.com guest review
I went to philadelphia in September. The place was in a good location but a little hard to find. I had a room on the first floor and the room was amazing completely remodeled. Some friends of mine also went and had a room on the second floor. Their room was an older more outdated room. I would definetly stay at this location again. I loved the location […] it is so close to so many sites and locations Read moreGenuine Hotels.com guest review
The hotel was nice. The room quite clean but the bathroom was small and not so nice.Genuine Hotels.com guest review
"Good value and clean room"
Half price parking across the road for 24hr. Location is good.Genuine Hotels.com guest review
"close to Convention Center"
My stay was everything I needed. I appreciated the cost for the convenient location.Genuine Hotels.com guest review
I stayed here while in town for a conference and it was just what I was looking for in a hotel. The hotel is quaint and you can tell they've done a good bit to update the rooms. The staff really went out of their way to make my stay enjoyable, comfortable, and most of all easy; truly exceptional and helpful staff! I would definitely recommend this […] hotel. Read moreGenuine Expedia guest review
"Great location, not the greatest help."
The hotel was nice, in a great location, but not a lot of help. We waited at the front desk for over 10 minutes for someone to come and check us in and when they arrived they just continued to have a personal conversation with their co worker. We felt ignored. Other than that the sink backed up when we ran the shower which was a little confusing to […] operate. It was easy to walk to get around on foot from the location which was great but that's about it. Read moreGenuine Expedia guest review
"In the mix"
This hotel is in a great location. It was a basic room. Wi Fi, coffee maker, fridge, room safe. No real frills. I did not spend much time in the room, just used it to crash and get cleaned up after the days events.Genuine Expedia guest review
"nice central location"
Room was OK, nothing special. Decent digs for a decent price.Genuine Hotels.com guest review
"Good central hotel"
everything was top knotchGenuine Hotels.com guest review
"a little run down and not really clean"
When I travel for work I am mainly looking for a hassle free stay allowing me to rest. I have only minimum requirements: a quiet and clean room. Both were not met here. A window in the room could not be fully closed so that the partying crowds outside could be heard until closing time. On top of that, there are windows above the door frame that let […] light from the hallway shine onto your bed the whole night. In terms of cleanliness, I found lip gloss behind the desk, obviously the cleaning people don't seem to clean the corners, which makes you wonder what else they are not cleaning. Read moreGenuine Hotels.com guest review
"Nice simple hotel with everything necessary"
Rodeway Inn is a nice hotel in an excellent central location without too many bells and whistles. The staff was very friendly and helpful. While the room was not luxury, it had everything one needs, like an iron, a hair dryer, tv radio, even a refrigerator. While there were things one could improve in our room, it was not bad. We did not have a car […] and enjoyed being so close to many interesting sites in the old Philadelphia. Read moreGenuine Expedia guest review
"Greatest no frills hotel"
It's a bit small; very small elevator, hallways, and dinky bathroom, but was everything I needed for a quick two day trip to Philadelphia. Walnut street seems the perfect location for walking to all the known attractions, and several restaurants to choose from. Staff were very friendly and helpful with directions.Genuine Hotels.com guest review
Yes, you will see in other reviews, that the rooms are a little small and there is only one elevator, but honestly, for the price you get it at, the rooms are very nice and has everything you need in it for staying to sleep. So I was very happy with the hotel, the staff was extremely pleasant and informational. There was only one thing... I saw hair […] on the bathroom walls above the door, but it didn't ruin my stay. We are laid back people, so we laugh at the silly things then talk trash about what we are given. So I recommend this... the downside, is having to pay for the parking in the parking garage - which is the only place you can park, and you have to pay every time you leave the garage, but hey... Read moreGenuine Hotels.com guest review
The location, staff and service was perfect. Couldnt have asked for a friendlier staffGenuine Hotels.com guest review
Very goodGenuine Hotels.com guest review
"Nice hotel, good location."
Room was clean, but small. The hotel is in a good location for walking to South St, historic sites, and shopping areas.Genuine Expedia guest review
"Ok, but not great"
The shower did not work properly; was charged unannounced $2 / day + tax for a safe on my credit card -- for a one night stay ... not amused of course .. cannot recommend this place.Genuine Hotels.com guest review
"The cozy Roadway"
My friends and I enjoyed our stay in this little hotel so much we wished we could stay more nights. Its location is prime, service people are nice and new rooms are awesome. Our room in particular had the coolest shower setup my girlfriend and I had ever seen, highly recommended. For a center city hotel at such an affordable price the roadway surpassed […] my expectations. Read moreGenuine Expedia guest review
"It has what you need for 1~2 nights"
We had a visit to Thomas Jefferson Univ. for an interview. We stood a night and the room was clean with fairly new furniture. The only down side is that if you need a window and are claustrophobic, the room was a little small. Overall, we like the cleanness of the room and overall hotel.Genuine Expedia guest review
"Great downtown location with no frills"
Very satisfied. The hotel is a place to stay where you do not need any facilities except for a very clean comfortable room with free wifi, fridge and coffee maker. Visiting Philadelphia, the best $ deal for central location.Genuine Hotels.com guest review
"A comfortable bed at a reasonable price"
Finding a reasonably priced hotel in central Philadelphia can be a challenge, but I found the Roadway Inn to be a nice alternative to the big, higher end, higher priced hotels, while being a comfortable walking distance to the Pennsylvania Convention Center and other central city destinations. It's an older property but recently remodeled. What it lacked […] as far as your typical hotel amenities (breakfast, room service, gym), it made up for with a comfortable bed, good in-room WiFi service, TV, refrigerator, microwave, and coffee. My room didn't have a thermostat, but I found the room was never too hot or too cold. Even with the grittiness that comes from being in the "inner city", there were a lot of people enjoying a number of good restaurants, bars, clubs, and shops near the hotel. The staff were friendly and helpful. If all you need are basic accommodations at a fair price, I would definitely recommend Roadway Inn Philadelphia. Read moreGenuine Hotels.com guest review
"Nice hotel close to the City Hall of Philadelphia"
Very comfortable room with private bathroom, complimentary WiFi and a life-saving iron!Genuine Expedia guest review
met all expectationsGenuine Hotels.com guest review
Happy with the room.Genuine Hotels.com guest review
"Nice place in the center of Philly"
The hotel is not big. But it's location is really great! Near the City hall, Kimmel center and lots of neat resteraunts. And it's not far from Reading market and China town as well. The room here is clean and full of light. Maybe a little bit noisy.Genuine Expedia guest review
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