All hotels in Vienna, Austria
1 room, 2 adults
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Hertha-Firnberg-Strasse 5, Vienna, Vienna, 1100, Austria, ‏‎800-491-6126
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3.9 / 5Good

Score breakdown (from 104 reviews)

Average rating for:

  • Cleanliness
    4.2
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.9
  • Neighborhood
    3.6
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4.0 / 5Excellent
"Friendly staff & good food"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    3.0
Considering the crazy amount of money you have to pay in order to stay close to the center, this hotel is worth staying despite the location. I would definitely recommend this hotel.
Genuine Hotels.com guest review
Response by Hotel Vienna South
Thank you very much for your feedback. We are happy you enjoyed your stay with us and we are looking forward to hosting you again soon.
2 night family trip Aug 15, 2014
A Traveler
US
4.0 / 5Excellent
"Bad airconditioning"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    5.0
  • Neighborhood
    4.0
Overall the hotel was fine and the staff was great. I would think again about booking this hotel as a place to spend the night on a long layover because of the price of the taxi to and from the airport; 69 euro round trip. The air conditioner was set way too high for my liking and I was not comfortable.
Genuine Hotels.com guest review
Response by Hotel Vienna South
Dear Valued Traveller Thank you very much for taking the time to share and post your kind comments regarding your recent stay with the Holiday Inn Vienna South. I'm really glad that you liked our great staff and the hotel in general. However, I do also understand your comments regarding A/C. Your concern was forwarded direct to the maintenance department to follow up accordingly and avoid for the future. We all hope you will give us the opportunity to be your host once in the future, if your travel will bring you back to Vienna. So far I wish you and your family all the best and a great summer! Warm regards Andreas Kessling General Manager
1 night trip Jun 9, 2014
A Traveler
US
2.0 / 5Fair
"Not bad but..."
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
The price of the hotel is fine, it's clean, and relatively comfortable. The real problem is that the price of the internet is absurd. Had I known that the hotel was charging 17 Euros per day for internet access, I would have stayed somewhere else. The fact is that most hotels don't even bother charging for internet anymore because it is so cheap, which makes this hotel not worth it.
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Valued Guest Will Thank you very much for taking the time to share and post your comments regarding your recent stay with the Holiday Inn Vienna South. We are really glad that you liked our hotel in general and our cleanliness. I do also understand your comments regarding the internet. The situation is a bit difficult, although I understand your point. We have a kind of lease contract with cost involved to offer that service at all. However, we offer different packages, where all these services can be booked inclusively. Furthermore we offer a free Lobby PC, reduced our prices clearly, by the way 17 Euro is and was not our daily rate and internet is free for our Elite IHG Rewards Club Member. I would welcome the opportunity to be your host in the future, if your travel will bring you back to Vienna. So far I wish you and your family all the best and a good time. Warm regards Andreas Kessling General Manager
Other trip Jan 7, 2014
Will
US
4.0 / 5Excellent
"Michael Mayo"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
The hotel located 15 min car drive from city center and 10 min walking to near tram station A/C in hot days was failing The staf was very feindly
Genuine Expedia guest review
Other trip Aug 6, 2013
A Traveler
US
3.0 / 5Good
"Need to upgrade the AC!"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
It was very hot during our stay and the room's AC was woefully inadequate. That may have been true for any hotel, based on normal summertime temperatures, but it was quite uncomfortable. Also, please provide free WiFi!!
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Valued Guest Hannibal Thank you very much for taking the time to share and post your comments regarding your recent stay with us. I do fully understand your comments regarding our air con. Unfortunately we had a big technical problem, which is identified and already resolved. I would welcome the opportunity to be your host in the future, if your travel will bring you back to Vienna to show we care. So far I wish you and your family all the best and a great Summertime! Kind regards Andreas Kessling General Manager
Other trip Jul 31, 2013
Hannibal
US
5.0 / 5Outstanding
"Nice hotel, excellent for business and family stay"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Unfortunately, hotel is excellent but hotel is without free internet
Genuine Expedia guest review
Other trip May 16, 2013
A Traveler
US
5.0 / 5Outstanding
"Great for triple room ,the second bad is super!"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Good value for money.I would prefer wi-fi internet in the same price.Tips-if you are club members ,the price will be cheaper.
Genuine Expedia guest review
Other trip Jan 13, 2013
Dan
US
5.0 / 5Outstanding
"good but remote"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
far from city center and bad connection to center . expensive breakfast .
Genuine Expedia guest review
Other trip Dec 29, 2012
david rettig
US

The following English reviews were posted by hotels.com guests from other countries:

3.0 / 5Good
"you get what you pay"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
Like all things in Vienna, they charge you extra for every little comfort. The air con did not operate, it was really cold. They gave us a special heater which was OK. Did not like as they charge a lot of money for the parking. We did not have breakfast as they charge even for that too much. I have booked a room for three, but the kid did not have even his own bed. Of course they would charge that extra.
Genuine Hotels.com guest review
3 night family trip Apr 30, 2015
A Traveler
IE
5.0 / 5Outstanding
"A lovely hotel in Vienna"
  • Cleanliness
    1.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Lovely hotel, excellent site, a lot of coffee shops and dinner restaurants just in the cinema complex opposit building, take the taxi offer from hotel DO NO TAKE AIRPORT TAXI. Don't read a negative review it was not true, a spar just on the corner and I will with no doubt go again and again
Genuine Expedia guest review
Response by Hotel Vienna South
Thank you very much for taking the time to write a review. We are glad you enjoyed your stay and we are looking forward to welcoming you back soon!
Other trip Oct 13, 2014
A Traveler
GB
5.0 / 5Outstanding
"Very nice hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    -
Great hotel with in believable price per night.. Close to the bustop and the hospitality is aswome!!! Big rooms nice view from the hotel. Premium hotel at budget price
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Valued Guest Thank you very much for taking the time to share and post your kind comments regarding your recent stay with the Holiday Inn Vienna South. I'm really glad that you enjoyed your stay with us, in one of our spacious rooms at the conveniently located Wienerberg park. We all hope you will give us the opportunity to be your host once in the future, if your travel will bring you back to Vienna. Kind regards Thomas Hain Front Office Manager
Other trip Aug 11, 2014
rajesh
GB
4.0 / 5Excellent
"Great value for money"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
The room was well appointed. The beds were good (one queen and one single in our room) and so was the bathroom. We were initially concerned about the location. But the hotel was well connected by busses to Meidling Bahnhof. From there it is very easy to reach anywhere. Also its proximity to Vienna Business Park gave a lot of reasonably prized eating options. On the whole it was a good hotel at a reasonable price.
Genuine Hotels.com guest review
2 night trip Apr 24, 2014
Rajaram
IN
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    4.0
Very good
Genuine Hotels.com guest review
1 night family trip Jan 3, 2014
Nebojsa
IE
4.0 / 5Excellent
"Good place, but far from mostly everything."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    2.0
Nice hotel, courteous staff, very clean rooms.On the lesser qualities, the greatest inconvenience is the distance from almost everything. You need to take the bus to catch the metro, that's about 25 minutes. Internet access is a hefty 4 Euros per hour( I wonder what it really costs to the hotel) and even if you want to check your flight status or quick email it will cost you. Maybe good only for business in the area.
Genuine Hotels.com guest review
3 night trip Dec 26, 2013
Daniel
CA
4.0 / 5Excellent
"good quality"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
i really like it
Genuine Hotels.com guest review
1 night romance trip Dec 6, 2013
A Traveler
GB
5.0 / 5Outstanding
"Fantastic Service"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    4.0
Staff at reception was friendly and helpful. Breakfast was great with wide array food. Large room and toilet which are spotlessly clean. Near to Meidling train station . Fast wi-fi connection .
Genuine Hotels.com guest review
2 night trip Nov 29, 2013
Ridwan
SG
4.0 / 5Excellent
"Good location, very clean & good food"
  • Cleanliness
    4.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    4.0
The staff were excellent and although the hotel & dining are not particularly cheap, the overall standard is very good
Genuine Hotels.com guest review
1 night business trip Oct 16, 2013
Rob
GB
5.0 / 5Outstanding
"Good"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    3.0
  • Neighborhood
    -
Would be happy if you provide us the internet if not free atleast for less charge
Genuine Expedia guest review
Other trip Sep 30, 2013
vaseema
GB
4.0 / 5Excellent
"HOTEL BOOTHAS"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
THERE IS NO ARRANGED TPT FROM THE AIRPORT THIS IS BAD.!! iT COST ME *EUROS BUS PLUS 28 EUROS FOR A TAXI FROM vIEN mIEDLING TRAIN sTATION, WHEN A DIRECT TAXI FROM vIEN IS ONLY25 eUROS.
Genuine Expedia guest review
Other trip Aug 8, 2013
A Traveler
AU
4.0 / 5Excellent
"Took some finding...."
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    2.0
  • Condition
    4.0
  • Neighborhood
    2.0
We had 3 people in the room and it was a tight fit. Room was clean, but access cards didn't work initially. Have to pay for parking and because its in a business area there is limited free parking available nearby. Breakfast was adequate rather than exceptional. My main complaint was that it was a difficult hotel to find by car and it's not very close to the nearest metro.
Genuine Hotels.com guest review
1 night trip Jul 17, 2013
Martin
GB
4.0 / 5Excellent
"An all round good hotel"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    5.0
I found the hotel to be well located for our customer and airport - but I did not venture into the city centre itself so cannot comment on location and distance if this is your requirement. The hotel is adjacent to a beautiful park which was great to walk, run and relax after a days work. The hotel also benefits from a shopping, cinema and restaurant complex next door. Although the shops were limited, the restaurant selection was extensive, from fast food, italian, eastern and western. I did not eat in the hotel except for breakfast, but I agree with other comments that the price is rather steep, but the selection available was adequate to cater for most needs. The internet is also an additional charge. Staff were very friendly and polite. My room was an executive room facing the golf course - and was spacious and to a high standard. I would stay here again. If it was a city break - I may prefer to stay in the city itself.
Genuine Hotels.com guest review
5 night business trip Jul 7, 2013
A Traveler
GB
3.0 / 5Good
"Average"
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
I wouldn't not recommend the hotel, but it was very average.
Genuine Expedia guest review
Other trip Jan 18, 2013
A Traveler
GB
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
I enjoyed Vienna very much, and the hotel was quite close to attractions by car,and the place was clean- very, staff pleasant and helpful, for-a-fee parking was convenient and overall I don't have anything negative about the place
Genuine Hotels.com guest review
2 night family trip Aug 21, 2012
A Traveler
CA
3.0 / 5Good
"Could not recommend"
  • Cleanliness
    3.0
  • Service
    2.0
  • Comfort
    3.0
  • Condition
    2.0
  • Neighborhood
    -
Poor position without a car too far from train station. Staff unhelpful, no area for free wifi Room was clean but duvet too hot no sheet or lighter duvet. Staff didn't seem to care about patron comfort. Bus stop was not far and did connect to train station
Genuine Expedia guest review
Other trip Jul 29, 2012
Kathy
AU

The following reviews were posted by hotels.com guests from other countries:

1.0 / 5Poor
"Styr unna dette hotellet!"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
Vi bodde på et Executive-rom (to-roms); med slitte og møkkete tepper,faktisk så ille at vi måtte gå med slippers. Da vi etterlyste vin-glassen vi brukte dagen før, fikk vi beskjed om å ta kontakt med restauranten og det ville koste oss 5 Euro (!). Det manglet håndklær på badet og gamle vaskekluter var gjenglemt av vaskehjelpen. Gardinen falt ned når vi skulle trekke for om kvelden. Frokosten ble på et tidspunkt, (lenge før stengetid)tomt og vi måtte vente på ny forsyning med mat, osv osv. Personalet var heller ikke spesielt service-minded da de ble konfrontert med våre spørsmål. I resepsjonen hørte vi flere (ved utsjekking) som aldri vil komme tilbake til dette hotellet. Vi var altså ikke alene om våre erfaringer. Det eneste positive var bussen som gikk rett ved hotellet og ned til Ubahn.
Genuine Hotels.com guest review
3 night romance trip Jun 13, 2015
Kare Helge
NO
1.0 / 5Poor
"The worst hotel in Vienna"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    3.0
1) Strong and unpleasant smell of cleansing agents. And locked windows (unable to open it wide to air the room completely). 2) Unable to turn off a very loud ventilation/conditioner. We had too to turn off electricity in the room - just to sleep. 3) Yellow (due to bad cleaning) equipment in the bathroom. 4) Hairs from previous users on the bed-clothes. 5) Paid wifi... 6) Very old-equiped rooms... I don't know who give 4 stars to this 'hotel' and why... But I reccomend to find better hotels even if you want to stay in the area of business park.
Genuine Hotels.com guest review
1 night trip with friends Mar 7, 2015
Igor
RU
1.0 / 5Poor
"Leuk hotel en mooi sfeer"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Ster 4 zijn allemaal netjes en ook hotelpersonen vriendelijk. En 1 kamer heeft 3 personen bedden. Ik wilde een 1 persoon bed extra bij ons kamer, ging bij receptie alles goed geregeld. Super.
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Radsj, thank you very much for taking the time to write a reviewa about our hotel. We are glad you enjoyed your stay with us and we are looking forward to welcoming you back soon!
Other trip Sep 18, 2014
Radsj
NL
3.0 / 5Good
"Hotel agradável"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    1.0
Pessoal extremamente atencioso, quarto limpo com boa roupa de cama. Ótimo café da manhã, vale a pena pagar o adicional da diária. A única questão é a distância, pois fica bem longe do Centro, e a estação de metro é accessible por ônibus (no total gasta-se de 45 a 50 minutos).
Genuine Hotels.com guest review
Response by Hotel Vienna South
Dear Izabel, thank you very much for taking the time to write a review about our hotel. I will gladly forward your great feedback to our staff. We would like to mention that (depending on traffic of course) we do offer a limousine service or organize taxis for our guests which are much quicker than public transport. Our reception team can give you further details next time.We are very happy you enjoyed your stay with us and we are looking forward to welcoming you back at our hotel!
1 night business trip Sep 13, 2014
A Traveler
BR
1.0 / 5Poor
"Take one star off - This is NOT a four star hotel!"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    2.0
  • Condition
    1.0
  • Neighborhood
    3.0
We stayed in Holiday Inn Vienna for one night and on the same week on another four star hotel in Vienna, hotel Melia. In a Four star hotel you might expext excellent rooms and a superb quality breakfast and a service to go with it. These are not reality in Holiday Inn Vienna South. Hallways smell dampy. Our room was a collection of cheap 1980's decorations. Only the bed was in good condition. Here some comparisons to the other hotel we stayed on the same week: ROOMS: modern interior design, feel of exclusivity and a fine bathroom. Vienna south everytihng is old, bathroom sinks, shower, 80's cheap interior. BREAKFAST: in Melia, table is set of fine plates, knives and forks, nicely set table, selection of several meats, cheeses, yougurths, different types of bread, pastries, fresh fruits chopped, any type of coffee you like either from the machine or made specially at your taste, a menu from which you can order individually made pancakes, waffles, fried eggs, bacon strips perfectly made and even a glass of sparkling wine. ALL included. In Holiday Inn breakfast is made for bus tourists, fruits are from a can, bacon is horrible, selections narrow no hope of individually made pancakes or eggs. WIFI INTERNET: in our other hotel included, in Vienna South over 10 e per day, Room price for Holiday Inn and the Melia are same. I suggest if you are looking for exclusivity and a four star feel, choose some other than Holiday Inn Vienna South.
Genuine Hotels.com guest review
1 night romance trip Aug 30, 2014
Artemis
FI
1.0 / 5Poor
"Doch sehr in die Jahre gekommen"
  • Cleanliness
    1.0
  • Service
    1.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    4.0
Wie der Titel dieser Rezession schon sagt ist das Hotel sehr in die Jahre gekommen! Auch das Frühstück würde eine Modernisierung vertragen! Eher Flop als Top...
Genuine Hotels.com guest review
1 night business trip Aug 7, 2014
A Traveler
AT
4.0 / 5Excellent
"Buena recepción!"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
La ubicacion del hotel es muy comoda, el persona muy amable. En general muy bien.
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Valued Guest Thank you very much for taking the time to share and post your comments regarding your recent stay with the Holiday Inn Vienna South. We hope to welcome you again here in Vienna. Kind regards Thomas Hain Front Office Manager
Other trip Aug 7, 2014
A Traveler
MX
4.0 / 5Excellent
"Sehr ruhig gelegen, an einem Golf-Platz."
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    -
Das Hotel ist über den Buss 85A, an die Straßenbahn-Linie 1 und damit an U- und S-Bahn angeschlossen.
Genuine Expedia guest review
Response by Hotel Vienna South
Lieber Roland Vielen herzlichen Dank für Ihre Übernachtung in unserem Holiday Inn Wien Süd und Ihre freundliche Bewertung unseres Hauses. Wir haben uns sehr darüber gefreut, dass es Ihnen bei uns gefällt. Gerade die ruhige Lage ist doch ein echter Pluspunkt, den auch Sie sehr schätzen. Unser gesamtes Hotel Team freut sich sehr, Sie wieder bei uns begrüßen zu dürfen, wenn Sie Ihre Reise mal wieder nach Wien führt. In der Zwischenzeit wünsche ich Ihnen und Ihrer Familie alles Gute und eine schöne Sommerzeit. Mit freundlichen Grüßen Andreas Kessling General Manager
Other trip Jul 8, 2014
Roland
DE
3.0 / 5Good
  • Cleanliness
    2.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    -
  • Neighborhood
    4.0
Camere non moderne, discreto rapporto prezzo/qualità.
Genuine Venere guest review
Other trip Jul 2, 2014
A Traveler
IT
5.0 / 5Outstanding
"Excelente hotel"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Excelente hotel para terminar uma viagem de 3 semanas. Pessoas muito amigáveis, cama grande e larga, café da manhã sensacional e localizado em frente a um complexo comercial com diversas opções de alimentação.
Genuine Hotels.com guest review
Response by Hotel Vienna South
Dear Valued Guest Renan Thank you very much for taking the time to share and post your really kind comments regarding your recent stay with the Holiday Inn Vienna South. I'm really delighted that you enjoyed your stay with us and appreciate your great rating. Glad to see you liked our friendly staff, our big beds and the great breakfast buffet. All your words are great motivation for anybody in our hotel. We all would welcome the opportunity to be your host once in the future, if your travel will bring you back to Vienna. So far I wish you and your family all the best and a great summer time. Warm regards Andreas Kessling General Manager
2 night family trip Jun 26, 2014
Renan
BR
4.0 / 5Excellent
"très bon rapport qualité/prix"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
hôtel un peu éloigné du centre de Vienne, mais très bien désservi par les bus et le tramway.
Genuine Expedia guest review
Response by Hotel Vienna South
Dear Valued Guest Laure Thank you very much for taking the time to share and post your kind comments regarding your recent stay with the Holiday Inn Vienna South. I'm really glad that you liked our service, which is a great motivation for our whole team. We all hope you will give us the opportunity to be your host once in the future, if your travel will bring you back to Vienna. So far I wish you and your family all the best and a great summer! Warm regards Andreas Kessling General Manager
Other trip Jun 28, 2014
Laure
FR
5.0 / 5Outstanding
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    4.0
Nette Idee, das Zimmer nicht reinigen zu lassen und dafür einen 5 Euro-Gutschein für ein Zimmer zu erhalten, den man an der Bar oder im Restaurant einsetzen kann.
Genuine Venere guest review
Other trip Jun 17, 2014
A Traveler
DE
4.0 / 5Excellent
"Nice hotel"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    3.0
With all the basics. The television is a bit small for football but other than that nothing negative to say. The restaurant is standard and kids eat for free with the parents. Parking is a bit expensiv.
Genuine Hotels.com guest review
Response by Hotel Vienna South
Dear Valued Guest tien Thank you very much for taking the time to share and post your kind comments regarding your recent stay with the Holiday Inn Vienna South. I'm really glad that you liked your stay with us and your good overall rating, which is a great motivation for our whole team. However, I do also understand your comments regarding the parking. However, the price is in line with the market. We all hope you will give us the opportunity to be your host once in the future, if your travel will bring you back to Vienna. So far I wish you and your family all the best and a great summer! Warm regards Andreas Kessling General Manager
2 night family trip Jun 13, 2014
tien
DK
5.0 / 5Outstanding
"Sehr angenehm"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    5.0
  • Neighborhood
    5.0
Alles im und rund ums Hotel war sehr angenehm. Ist sehr zu empfehlen.
Genuine Hotels.com guest review
Response by Hotel Vienna South
Werter Reisender Vielen herzlichen Dank für Ihre Übernachtung in unserem Holiday Inn Wien Süd und Ihre tolle Bewertung Ihres Aufenthalts. Wir freuen uns sehr, dass es Ihnen bei uns gefallen hat und Sie zufrieden waren. Gerade Ihre Gesamtbewertung ist eine große Motivation für unser gesamtes Hotel Team. Wir alle würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen, wenn Sie wieder einmal nach Wien kommen. In der Zwischenzeit wünsche ich Ihnen alles Gute und eine schöne Sommerzeit. Mit herzlichen Grüßen Andreas Kessling General Manager
1 night family trip Jun 7, 2014
A Traveler
DE
2.0 / 5Fair
  • Cleanliness
    3.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    1.0
Péssima localização!Não voltaria e nem recomendaria jamais!!!É literalmente longe de tudo e o que vc paga mais barato pela diária não compensa!!!
Genuine Hotels.com guest review
1 night trip May 11, 2014
A Traveler
BR
4.0 / 5Excellent
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    -
  • Neighborhood
    5.0
Schade, dass die Hotelgäste für W-Lan 4€ pro Stunde zahlen müssen. Nicht zeitgemäß!!!
Genuine Venere guest review
Other trip May 11, 2014
A Traveler
DE
3.0 / 5Good
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    4.0
  • Condition
    -
  • Neighborhood
    5.0
Il problema principale e la mancanzza DI AREA CONDIZIONATA IN UN ALBERGO CON 4 STELLE e poi la spiegazzione stupida del direttore di turno.
Genuine Venere guest review
Other trip May 6, 2014
A Traveler
IT
3.0 / 5Good
"객실요금 정산에 대한 불만"
  • Cleanliness
    4.0
  • Service
    1.0
  • Comfort
    4.0
  • Condition
    4.0
  • Neighborhood
    4.0
객실요금을 사전에 지불하고 환불이 불가한 특가상품 이용고객입니다. 4월23일부터 27일까지 4박을 했는데 객실요금을 사전에 이미 지급함에도 불과하고 게런티 명목으로 요금의 거의 2배에달하는 금액을 신용카드로 데포짓하더니 체크아웃 즉시 데포짓 금액을 취소하지 않았음. 게다가 체크아웃후 2번에 걸쳐 숙박요금을 신용카드사에 결제하는 실수를 했는데도 고객에게 아무런 통고나 사과 메시지도 없었음. 결론적으로 직원의 실수로 1번의 투숙에 4회의 숙박요금을 신용카드 결제를 하여 고객에게 큰 손해를 보게하고 있음. 속히 이를 해결하고 고객에게 사과해야할 것임.
Genuine Hotels.com guest review
4 night family trip Apr 23, 2014
김연중
KR
4.0 / 5Excellent
"Gutes Hotel, aber weit vom Stadtzentrum"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Das Hotel fanden wir für uns als Familie mit Kind gut geeignet. Es gibt einen Spielplatz auf dem Hotelgelände. Das Zimmer was geräumig, mit einem Doppelbett und einem breiten Einzelbett. Wir haben Halbpension gebucht. Das Essen hat wunderbar geschmeckt und für unseren Sohn mussten wir nichts extra zahlen.
Genuine Expedia guest review
Other trip Apr 27, 2014
Irene
DE
2.0 / 5Fair
"Außen hui, innen pfui"
  • Cleanliness
    2.0
  • Service
    4.0
  • Comfort
    1.0
  • Condition
    1.0
  • Neighborhood
    -
Die Eingangshalle versprach mehr als wir letztendlich vorfanden... Als Nichtraucherpärchen bekamen wir ein Zimmer, was schon vom Geruch und der Farbe der Decke, Wände und der Gardinen darauf schließen ließ, das wir hier irgendwie völlig falsch waren. Dafür war das Bett sehr angenehm. Leider war das Bad überhaupt keine vier Sterne wert... Waschbecken rissig, Badewanne undicht, Badevorhang mit Stockflecken. Das Schloss der Zimmertür sowie der Tresor ließen sich nicht einwandfrei schließen. Zu allem Übel kam noch dazu, dass unser Zimmer am vorletzten Tag nicht gereinigt wurde. Die Geräusche im Badezimmer der Nachbarn waren deutlich zu hören.
Genuine Expedia guest review
Response by Hotel Vienna South
Werter Gast Phillip Vielen Dank für Ihren Aufenthalt im Holiday Inn Wien Süd und dass Sie sich die Zeit genommen haben, uns Ihr detailliertes Feedback zu geben. Mit großem Bedauern habe ich Ihre Schilderungen gelesen und möchte mich für die Ihnen entstandenen Unannehmlichkeiten und den negativen Eindruck von unserem Hotel vielmals entschuldigen. Ich verstehe Ihre Punkte zu dem von Ihnen bewohnten Zimmer. Hier modernisieren wir Stück für Stück, wobei weit über 2 Etagen bereits fertig sind inklusive neuer Gardinen, Wand- und Deckenfarbe sowie neuer Flat TV Geräte. Unsere technische Abteilung hat bereits das defekte Waschbecken ausgetauscht, sich um die Badewanne gekümmert und die Batterien vom Türschloss gewechselt. Ich möchte Ihnen weiterhin versichern, dass wir Ihre Schilderungen, insbesondere der Zimmerreinigung sehr ernst nehmen und den von Ihnen aufgeführten Punkt mit unserem Team vom Housekeeping nachgehen und selbstverständlich alle notwendigen Schritte einleiten werden. Gefreut habe ich mich über Ihren positiven Kommentar über unsere Betten für den ich mich recht herzlich bedanke. Gerne würden wir Sie wieder in einem der neuen Zimmer beherbergen, sollten Sie Ihre Reisepläne wieder nach Wien bringen, um Ihnen zu zeigen, dass wir es auch deutlich besser können. Noch einmal möchte ich mich für Ihre Kommentare bedanken, welche es uns ermöglichen unsere Produkte und Services weiterhin zu verbessern. Mit freundlichen Grüßen Andreas Kessling General Manager
Other trip Apr 22, 2014
Phillip
DE
4.0 / 5Excellent
"Preis-Leistung in Ordnung"
  • Cleanliness
    4.0
  • Service
    4.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    -
Kurzurlaub in Wien. Sightseeing mit einem Jugendlichen.
Genuine Expedia guest review
Other trip Apr 22, 2014
A Traveler
DE
4.0 / 5Excellent
"Sehr gutes Preis-/Leistungsverhältnis"
  • Cleanliness
    5.0
  • Service
    3.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    3.0
Grundsätzlich o.k. Zwei (kleine) Mängel: Badetuch und Bettdecke für zweiten Gast erst nach Nachfrage an der Rezeption im Kleiderschrank auffindbar, Fernsehapparat erinnert an die 90iger Jahre, kein Flachbild, schlechte Bildqualität. Ausgezeichnetes Frühstücksbuffet.
Genuine Hotels.com guest review
1 night trip Apr 4, 2014
Peter W.
AT
4.0 / 5Excellent
"Hôtel de qualité"
  • Cleanliness
    5.0
  • Service
    4.0
  • Comfort
    4.0
  • Condition
    5.0
  • Neighborhood
    4.0
Satisfait à tous points de vue
Genuine Hotels.com guest review
1 night business trip Mar 22, 2014
A Traveler
FR
3.0 / 5Good
"Business Hotel"
  • Cleanliness
    3.0
  • Service
    3.0
  • Comfort
    3.0
  • Condition
    3.0
  • Neighborhood
    3.0
비엔나 관광이 목적이신 분들 한테는 단체 관광이라면 몰라도 개별 자유 여행으로는 주변 환경이나 위치 상 권유하기엔 어려움.
Genuine Hotels.com guest review
1 night trip Mar 14, 2014
James Lee
KR
4.0 / 5Excellent
"Schönes Hotel in Zentrumsnähe"
  • Cleanliness
    4.0
  • Service
    5.0
  • Comfort
    3.0
  • Condition
    4.0
  • Neighborhood
    -
Wenn wir wieder mal in Wien sind, werden wir dieses Hotel buchen. Es ist ruhig gelegen, das Zentrum recht schnell erreichbar. Sehr freundliches Personal, gutes Preis-Leistungsverhältnis.
Genuine Expedia guest review
Other trip Feb 17, 2014
A Traveler
DE
5.0 / 5Outstanding
"Ausgezeichnetes Hotel !! Parkplätze fehlen"
  • Cleanliness
    5.0
  • Service
    5.0
  • Comfort
    5.0
  • Condition
    4.0
  • Neighborhood
    -
Das Hotel ist absolut empfehlenswert. Günstig, sauber, freundliches Personal und SUPER LECKER :) Die Vielfalt beim Frühstück ist nicht zu überbieten. Das Personal spricht gut, allerdings nicht ausgezeichnet Deutsch, da es eine englische oder amerikanische Gruppe ist. Leider gibt es keine Eigenen Parkplätze, nur eine Garage für 20.00 €/Nacht. Ca. 100m vom Hotel sind freie Parkflächen - allerdings sehr wenig Stellplätze :/
Genuine Expedia guest review
Other trip Feb 17, 2014
Dom
DE
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
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