"Suitable for busines travel"
Comfortable place and reasonably pricedGenuine Hotels.com guest review
"Adequate for business travel"
The staff was very helpful, but I was put in a handicapped room when I could see how many other rooms were available. The room was ok comfort wise, just a worn out hotel. Really the neighborhood isn't the hotel's fault as it's in Holland, MI. Not much to see there.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Holland Dear Kimberlee, Thank you for your review of our hotel. I'm pleased you found our staff to be helpful. However, I do apologize you did not enjoy your room or our location. We appreciate you taking the time to provide us with this feedback. I hope that if you ever find yourself back in the area, you will allow the Fairfield Inn & Suites Holland another chance to impress you. Sincerely, Steven M. General Manager
"Good but not great"
Very nice property. Staff was nice but when we reserved online and wanted to pay cash when we arrived, employee and manager were confused. Process was odd. Pool was also out of order. Not pleased about that. Dining area and breakfast were really great. Location was good as well.Genuine Hotels.com guest review
The room was clean, quiet and well maintained. My only complaint was that when I went to check out, the hotel cashier had dissappeared. I waited for at least 5 minutes and still no cashier! There was a maintenance man noticed me waiting, went to look for the cashier but did not locate that person. The maintenance man took down my information to leave […] for the missing cashier to process upon his or her return. Read moreGenuine Hotels.com guest review
Breakfast was great. Pool wasn't deeper than 5ft so great for kids. Clean roomsGenuine Expedia guest review
It was a trip back to the 70's. Clean but dated.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Holland Dear Guest, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Holland. I'm very sorry to hear that you did not enjoy our updated furnishings. Our hotel was renovated just over a year ago and we get a lot of compliments on our decor, but we understand that it isn't for everyone. We hope that you won't keep this from allowing us another chance to host you on your next trip to the area. Sincerely, Steven M. General Manager
Loved this hotel, it was beautiful! I was 20 minutes late for breakfast and they still served me. The staff was very friendly as well.Genuine Hotels.com guest review
"Nicely Remodeled Fairfield Inn Just Off 31"
I was impressed with the renovations at this hotel. We loved the new decor - carpet, bedding, wallpaper, desk, bathroom tiles, built-in area for the fridge, and microwave. The bed was so comfortable, and the room smelled great. There were also many oodles of kids staying at the hotel, but we didn't hear a thing once we were in our room. In fact, we […] slept soundly for 10 hour both nights! Wow! The breakfast was great (a full spread with eggs, sausage, toast, yogurt, muffins, cereals, etc.). And for folks who get drowsy in the afternoon or evening, they offer coffee ALL THE TIME. Yahoo! The pool was nice (but a bit small). The hot tub was great too. There is only one shared restroom near the pool (that we could find), which seemed to often be used by the staff. Read moreGenuine Expedia guest review
My family and I really enjoyed the comfortable beds, the swimming pool/jacuzzi and the great breakfast . Staff was very friendly and helpful.Genuine Hotels.com guest review
"A nice place to stay in Holland"
We had a GREAT stay! The colors and patterns were "funky", but really, really matched and gave a HUGE sense of relaxation to the stay. So peaceful. We really, really enjoyed our stay, the room, pool, breakfast, and just everything else. Dave, the person on staff when we arrive, was awesome! Friendly, knowledgeable, and you KNOW he LOVES his job. He […] was always busy. We saw him helping people, at the pool getting towels, doing wash, mopping, and when we needed a box of tissue, he was right there. You don't see someone like this, loyal and hard working, all the time. We loved the hotel and our stay. Thank you!!! Read moreGenuine Expedia guest review
Enjoyed our stay. Valarie was very helpful. We only stayed one night, but I would stay there again. A little spendy, but it was during the peak of summer.Genuine Expedia guest review
"Great stay - modern style hotel"
Really nice hotel Modern style Clean Nice breakfast Plenty of coffee and tea availGenuine Expedia guest review
Staff unusually friendlyGenuine Hotels.com guest review
Overall the room was clean, the breakfast ok. I got stuck in a room made for handicapped guests. Not happy with the shower. The only reason I stayed there was because the Hampton was booked. I go up there at least twice a year. Next time I will plan further ahead. I prefer the Hampton. Employees are friendlier.Genuine Hotels.com guest review
"Very close to Lake Michigan"
The staff was very niceGenuine Hotels.com guest review
"Nice family hotel"
We stayed at this hotel over a weekend in July. While it wasn't close to downtown or the beach (10-15 min drive), it was a comfortable stay at an affordable price. Staff was very friendly and accommodating. I would stay here with my husband and young son again.Genuine Expedia guest review
The hotel & our room was very clean, as well as the pool. The whirlpool was a little too hot for me & was a little sandy @ the bottom. The waffles & fresh fruit were very good! They had a nice variety of food selections that looked good & fresh! We did have problem with our key card & door latch, but maintenance came up to fix it within 5 minutes. The […] staff was very friendly & helpful. We would stay there again! Read moreGenuine Hotels.com guest review
"Nice hotel - pleasant staff"
Nice hotel - pleasant staff clean rooms contential breakfastGenuine Expedia guest review
Not impressed at all.Genuine Hotels.com guest review
Response by Fairfield Inn & Suites Holland Dear Guest, Thank you for taking the time to review your stay at the Fairfield Inn & Suites Holland. We strive to impress our guests and I'm very sorry that we came up short during your stay. Please allow us another opportunity to make up for this on your next stay in the area. Sincerely, Steven M. General Manager
Thank you to the manager and staff for helping us through a family emergency. They were all wonderful. PGenuine Hotels.com guest review
The deluxe king was a nice room. The only noise was other guests walking on the floor above us. They forgot to make up our room on the second day but no big deal.Genuine Expedia guest review
"Nice Hotel close to everything"
Nice hotel, clean and comfortable. The breakfast area was a little cramped and not laid out to flow well, but food was good.Genuine Expedia guest review
"Good, just not sound proof ."
Good hotel ,need upgrade on the bathroom tiles being Marriot's own and sound proof is needed can hear people talking at the parking.but over all good hotel,in a good location.Genuine Hotels.com guest review
It was a nice stay will go again hopefully soon beautiful location nearby everythingGenuine Expedia guest review
Response by Fairfield Inn & Suites Holland Dear Guest, Thank you for taking the time to review your stay here at the Fairfield Inn & Suites Holland. I’m glad to hear that you enjoyed our location near shopping and restaurants. I’m sorry that we did not provide you with five star service. We look forward to another opportunity to impress you during your next trip. Sincerely, Steven M. General Manager
Nice property, well-maintained, fabulous breakfast and amenitiesGenuine Hotels.com guest review
"Mr and mrs."
Very nice classy elegant clean hotel. People were very friendly.Genuine Hotels.com guest review
Very friendly and helpful staff. Enjoyed our time in Holland, MIGenuine Hotels.com guest review
"close to all sites."
we enjoyed are stay very much an would come back again. we have no complaints .Genuine Hotels.com guest review
"Nice, clean hotel."
Nice hotel. Lots of places to eat at close by. Shopping close by as well. Enjoyed my stay. Chlorine was a little strong in the pool area and was making my eyes burn but staff member noticed and was kind enough to open the door for fresh air.Genuine Expedia guest review
"Nice and renewed"
They had just remodeled and everything was greatGenuine Hotels.com guest review
"Little pricey, but worth it!"
Hotel was recently refurbished with tasteful modern decor. Newer TV's do not have sleep timers on the remotes- but the sleep timer control can be found on the TV itself. New bedding was clean and comfortable. Plenty of hot water, nice bathrooms. Coffee was good at all hours. Location was just minutes from all the things we wanted to see in the Greater […] Holland area. Little pricey for our team, but location and all of the above made it worth it! Read moreGenuine Hotels.com guest review
"Very Good Hotel in Quaint Town"
It was very nice, but could use displayed information on nearby attractions. There wasn't much to do in the area, but that's okay. We were at the location for work. Just need for Expedia to have a Corporate discount option available to all hotels. It's hit or miss whether or not an Expedia reservation will allow for use of corporate discounts.Genuine Expedia guest review
"Nice place to stay"
Close to amenities, clean, nice pool, great breakfast.Genuine Hotels.com guest review
Unique color scheme, super clean, fresh beds, good breakfast with friendly staff. What more could you ask for? Oh yeah- super blackout shades - yup, they got 'em!Genuine Hotels.com guest review
"Nice place to stay!"
Excellent Hotel! Great bed. Great breakfast. Nothing to complain about here. Well worth it.Genuine Hotels.com guest review
the room was excellent. Hot tub and pool well maintain. Enjoyed the adult swim time. Everything was clean. Staff was really friendly and helpful with directions,Genuine Hotels.com guest review
"Love this hotel"
we are a group of around 25 people....This is the second year we spend memorial day at this hotel...and we will do it again and againGenuine Hotels.com guest review
"very good location close to all must see sights"
Very good and pleasant, very friendly , staff this is our second year using this hotel and we recommended to everybody specially after the remodeling.Genuine Hotels.com guest review
The hotel was nice and clean. However, they have just completed renovation and there was strong dusty smell inside room. The room was clean but whenever heat kicks in the dusty smell comes. The breakfast was usual stuff nothing fancy. The indoor pool was too cold for us. The location is great.Genuine Hotels.com guest review
"Clean,friendly and helpful staff, nice breakfast"
Read the reviews on tripadvisor and decided to stay here. We were happy that we did. When traveling to Holland, MI would definitely stay againGenuine Expedia guest review
"under renovation, but nicely done"
Hotel is under renovation and I was fortunate enough to stay in a recently completed room. It was very comforatble and nicely done. The lobby area will hopefully follow and the one way road around the building was blocked by construction vehicles. Needed better direction on parking flow.Genuine Expedia guest review
The hotel is under renovation and is dusty.Genuine Hotels.com guest review
"close to down town"
the room was great but when you first get in it was being remodeled and it made me nervous, working on it sat. they should of taken it off and the smell from the paint a little overwhelming but the room was very nice.Genuine Hotels.com guest review
The bed was comfortable and the room was adequate size. I was disappointed with the remodeling that was going on. We should have been informed of the renovations taking place when reserving two (2) separate rooms. The in-room toiletries were limited to soap, shampoo, and conditioner only. The continental breakfast was a joke.indaGenuine Hotels.com guest review
The Holland Fairfield was redecorating and up-dating so the "conditions" were not what I would call typical. However, every one was extremely polite and accomodating. All of the motel amenties were still available - in different locations. My room was in excellent condition - clean and comfy.Genuine Hotels.com guest review
"Beware of the renovations"
I will preface this by saying I am a loyal Marriott customer and was warned of the renovations upon reserving my room, but I was not prepared for the scope of the renovations. The staff member who greeted us was friendly, but he appeared stressed. The lobby was smaller than a hotel room, and there was literally exposed drywall. The renovation warning […] should have included comments about overwhelming paint fumes, dust and partial walls. I got a headache within 30 minutes of arriving, and it did not go away until after we left. When we went through the lobby in the morning, the workers were using a jackhammer in the middle of the lobby with no warning signs or caution tape. There was dust everywhere. I am sure this renovation will produce a beautiful result, but I would wait to visit until it is complete. Read moreGenuine Hotels.com guest review
we enjoyed our stay very much, and very close to a lot of fun.Genuine Hotels.com guest review
Even though it's being renovated, and I had to switch rooms because of television problems (nothing major obviously), service was prompt and friendly. Nice updated rooms, clean and quiet.Genuine Hotels.com guest review
Disappointed that pool was under construction. If we were made aware when we booked, we would have gone elsewhere as snow/cold made this a desired extra that week-end.Interesting that we were given 2 nice bags that contined 2 bottles of water, little bag of snacks, and 6 pieces of candy that came with the comment, "for the inconvenience with the pool […] situation" Read moreGenuine Hotels.com guest review
"They did everything right, at a reasonable price."
Seemed fine to me. When I stayed, the hotel was going through some minor renovations. As I checked in, they gave me small gift bag with snacks in it and explained the situation. They stated I would not be affected and I wasn't. The only minus was the softness of the mattress (too mushy) for my personal preferences.Genuine Expedia guest review
Response by Fairfield Inn & Suites Holland Thank you for your review. As a part of our renovation, we will be getting new Serta Perfect Sleeper Signature Plush mattresses the first week in February 2013.
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