"At great location for beach sight"
Overall stay was great there. Only thing to improve is air conditioner of room must be replaced with latest having not much sound while in operation.Genuine Hotels.com guest review
Beachfront room was great. Great view of the ocean from 4th floor. Room is big with microwave and medium size fridge. Breakfast was excellent with fruits, pastries, cereal, yogurt, bagels, milk, juices, oatmeal, grits, self made waffle, boiled eggs, scrambled eggs, ham, patties. Some items rotate each day. Coffee, hot water, chocolate are available […] 24 hrs. Servers constantly refilled the empty trays. Plenty of foods so no need to hurry for breakfast. Restaurant called "Crabs" is next to the Inn and the public beach also. Putt putt mini golf and small arcade also walking distance. The bed had a slight smell on sheet when lifted comforter up and part of carpet as well. It smelled like sheets were not completely dry. Housekeeping didn't bother to refill tissue box when empty box was put on counter. Read moreGenuine Hotels.com guest review
"Great Place To Stay"
There were several staff that went out of their way to make my stay great... Mona at the front desk always was cheerful and smiling, always said hi and called by my name; there was Shelly at the desk who also was friendly and smiling, taking time to see if I was enjoying my stay; then Jones who took time to look up some info for me not relating to this […] stay. I am on a special diet and the morning breakfast met my needs; Jeremy at the pool side bar was also great, took time to recommend places to eat, friendly and enjoyable to watch interact with customers. Overall... Great Stay!! Read moreGenuine Hotels.com guest review
All on the staff were friendly, helpful and attentive. The location was perfect for our needs, close to the pier and surrounding restaurants and bars, and right on the beach. My wife and I particularly enjoyed the tiki bar next to the pool, and the fact that the hotel is both smoker and non-smoker friendly.Genuine Hotels.com guest review
Great place we were only there two nights will be going back for sureGenuine Hotels.com guest review
Was happy with the location and services of staff. Clean and well maintained rooms good beach viewGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us! We are pleased you found our location convenient and the staff accomodating. Our housekeeping staff works tirelessly to keep the rooms clean and our maintenance staff keep the rooms in good working order. Whenever you need to get away and relax with a great beach view and friendly staff, come on down to the Hampton on Pensacola Beach.
"August 2014 Stay"
Pricey. But, overall, hotel has a fresh atmosphere, is clean, has a good location, and breakfast is good as usual. Beds and pillows are great for a good night's sleep.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are pleased that you got some quality rest and relaxation at our property. Hampton has its own line of quality mattresses and pillows that offer a good night's sleep. Along with our complimentary breakfast, great location, and fun atmosphere our guests can enjoy a great view and relaxing stay. We invite you to visit us is in the off season, October and November; the rates are lower, the weather is still very nice, and our guests pretty much have the whole beach to themselves. We hope to see you soon.
We enjoyed our stay so much we booked 2 more nights on our way back from original destination. We plan on going back again. The view was awesome and the entertainment was within walking distance.Genuine Hotels.com guest review
"crowded,right next to public beach"
Overall, it was nice. I had recently stayed at The Hilton next door so I think I was spoiled. I missed not having a hot tub. The balconys are small. The pools were not as nice. Check in was nowhere as prompt. There were a few upsides,the hot breakfast was great (with the exception of the freeloaders off the beach) The coffee/tea station 24/7 is nice. […] all in all, I would probally reccomend this hotel . It is clean. Read moreGenuine Hotels.com guest review
"Do not waste your money"
We were told our room could sleep 5 when we booked. Needless to say, the hotel went to Walmart and bought air mattresses for us. Very disappointing for the money I paid. It's over priced!! I was told my children could sleep on the floor...Rooms were dirty, closet door was broken and mold was in bathroom. Only positive I can say, Breakfast was good!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are sorry that our property did not meet your expectations! Our rooms with 2 queen beds can accomodate 5 depending upon availability of a roll away bed. It is not common practice for the rooms to be dirty, broken closet doors nor should there be mold in the bathroom. We appreciate your candid review and want to ensure you that each department will be addressed in relation to these issues. We are pleased that you enjoyed the complimentary breakfast and will strive to remedy these issues.
"great stay with a few hang ups."
Overall, it was a wonderful stay. Great location, very friendly staff. Some hangups we had was, even thought we arrived after check in them room wasn't ready and we had to wait about 30 minutes for it. Then after we got into the room and it's was missing the shower curtain and towels. But a quick call to the front desk, and they fixed it with a qui […] ckness. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us and providing us with some feedback about your stay. We apologize for the check in delay upon your arrival and are always striving to provide a speedy check in for every guest. We appreciate your patience and are glad to know that even though the room was missing towels and a shower curtain, a quick call to the front desk remedied this situation. We would love for you to visit us again and let us know how we are doing.
Room was somewhat small and beds uncomfortable for the price we paid. Overall was still a great experience.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are happy to hear that you had a great experience at our property. We apologize that the rooms were a bit small compared to what you are accustomed to at our fellow properties. Furthermore, we are in the process of updating our beds so the next time you come to visit we can ensure a comfortable nights rest. Thank you for your review.
"Nice place on the beach"
Stopped in for a few days on a personal trip. Above average feel, great location, rooms are updated for new gadgets, staff was friendly. Hallway did smell like cigarettes and the layout isn't the best, but it's a nice place to stay and I would return again!Genuine Hotels.com guest review
"Close to Everything, but..."
Great location, staff was very nice but not as room and bathroom were not as clean as they should have been. Very understaffed, no luggage carts to be found, had to ask twice for extra towels.Genuine Hotels.com guest review
Hotel staff very friendly and helpful. I would definitely stay here again!Genuine Hotels.com guest review
Disappointed in the Breakfast, not up to usual. Rooms were a little smaller. Location excellentGenuine Hotels.com guest review
I will be back!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us! Sounds like you had a good time so we will be expecting to see you soon.
"Pretty beach great rest"
I thoroughly enjoyed my stay at the Hampton Inn Beachfront hotel. Unexpectedly we had my nephew with us, and though the hotel was at capacity and no cots were available the management bought air mattresses at no charge to the guests. The complimentary breakfast was of excellent quality and quantity. The beach was clean and well maintained. It was worth […] the money. Read moreGenuine Hotels.com guest review
"very good hotel. nice breakfast and location"
Everything was good except for the front desk lady attitude. She wrote down my number to call me when the room is ready. We waited for several hours without any call then when we came back to check on it she told us she called but dial wrong #. She didn't even apologize for it.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We sincerely apologize for the inconvenience during your check in process and have addressed the issue internally in order to avoid these situations in the future. We are pleased that you enjoyed the great location and complimentary breakfast. We hope you will choose to stay with us again.
"LOVE HAMPTON INN PENSACOLA BEACH"
Our son is in training at the Navy base and so we go down every month to see him(plus put our toes in the sand:) We started out renting a condo, but on one trip it was only my husband and myself and a condo was too much room, so we booked a room at the Hampton Inn on the beach...IT WAS PERFECT! It was everything we needed.. a fridge, microwave and free […] breakfast. We enjoyed breakfast every day on the veranda of the hotel by the ocean and we could fix a quick bite for lunch or a snack before dinner and then walk to any number of wonderful restaurants for dinner. We didn't even have to get in our car for 5 days if we didn't want to. There is shopping, a salon, tons of restaurants and entertainment and the bay or the beach all right there! Like I said PERFECT!!!! The only issue we had, and it usually is not like this, we had to wait 6 hours for our room to get ready...We did arrive early; however, we were told there was a room where we wanted to be that would be ready shortly and they would call us when it was ready-they made it sound like it would be ready within an hour or so, but it took 6 hours. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for your review of our property and your stay with us. It sounds like you had a relaxing time once we got you checked in. We apologize for the delay at check in but are pleased that you got settled in quickly. See you soon.
First their was a mistake made in my reservation that left me and my family waiting half a day for our room after driving all night.(they did comp a night for mistake). The room was below average and staff didn't stock the room properly with supplies. Crack in ceiling that needed repair. The hotel is obvious way way overdue for a complete remodel and […] upgrade. The free breakfast was below par and not even worth a second day of eating it. The staff was way yo friendly making their efforts seem fake. Overheard lots of customers complaining to staff and other customers about the hotel. One of the pools hot shut down during our visit. We loved Pensacola Beachand the surrounding areas. Had great time away from hotel. Would ho back to Pensacola Beach but wouldn't think of staying here again. Not even worth the price. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We apologize for the unfortunate experience you had. We want our brand loyal guests to experience the same consistent service and comfortable accommodations they expect. We have shared your detailed comments with our team and are working to improve our processes and services. We hope we can invite you back for a better stay and gather your input once again.
"Maintains of the room"
The location was great, the only thing was that not enoug towels, for the rooms, swimminpools or beach but besides that it was good, My family and I we enjoyedGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We appreciate your feedback regarding your stay and are pleased that you enjoyed your stay with us. We apologize for the inconvenience regarding the lack of towels for the beach and are pursuing measures to remedy this situation. Hope to see you soon.
We enjoyed our stay at th Hampton Inn. The front desk staff was very kind and helpful. The breakfast was delicious and very filling. The breakfast staff was awesome. However, the breakfast area was very small for the number of guest. The Room was nice and clean when we arrived. However, the next day our room was not cleaned. We returned to our room […] and the housekeeper was leaving. She said that she would bring us some towels later. I walked in the room and cereal was on the floor and the table had not been cleaned. The housekeeper was across the hall so I asked her had she already cleaned the room and she said yes. I told her that cereal was still on the floor and she sais that she would vacuum again. However, it was obvious that she had not vacuumed at all. Someone needs to check on the housekeeping staff. Overall we had a great stay. Very nice hotel and in a perfect location to the beach. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for your review. We value your feedback and are happy to hear that the front desk staff was helpful, the breakfast was tasty, and the room was clean upon your arrival. We apologize for any inconvenience during your stay and hope you will choose to stay with us again soon.
"Best Beach Vacation Ever!"
The front desk guy was super helpful. He searched for a cart for us then gave us coupons for drink and para sail discounts. The breakfasts each day were awesome! The ladies did an amazing job making sure everything was clean and the food was fresh. They even bagged up breakfasts to go for the guests who didn't make it down in time. The pools were a […] nice size but we spent our time on the beach or sight seeing. The rooms were great! We had a beachfront room with a balcony and the beds were so comfortable. I love staying at Hampton Inns because the linen are always so clean and soft and this stay was no exception. Thank you to everyone! Read moreGenuine Hotels.com guest review
"Great location, great beach."
Hotel was great, beach was great. Maids service was marginal.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are glad to know that you enjoyed our property and the beaches. We apologize for any inconvenience during your stay and hope you will stay with us again soon.
Fantastic hotel! We definitely plan to stay here again. A+++!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are happy to know that you had a fantastic stay at our property. See you soon.
"Fabulous Family Get Away"
Loved this hotel and it's location right on the beach and across the street from the boardwalk shopping and restaurants! Great breakfast, two nice pools, clean rooms, wonderful view of the beach from our gulf view room. Would love to go back.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are pleased to hear that you enjoyed our great location as well as the complimentary breakfast, clean rooms, and great view. We look forward to your next visit to our property.
We somewhat enjoyed our stay here. The location and the price were great! The main complaint I have is it was so noisy!!! People were so loud an inconsiderate especially late night/early morning. My family barely got any sleep and were so tired on the drive home. It was the loudest hotel I've ever stayed in and for that we will probably not return. […] They should be a LOT more strict about people being loud in the halls. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We apologize for the inconvenience during your stay. We hope you will choose to stay with us again and let us know of any issues during your stay and we will try our best to remedy those to your satisfaction.
My wife and I loved this hotel, very cozy and not to busy, very nice place and location. Definitely plan in coming backGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are pleased that you found our property cozy and enjoyed your stay. We hope to see you again in the near future!
We really enjoyed this hotel while a your stay in Pensacola. We will recommend this to anyone.Genuine Hotels.com guest review
"Busy Hotel, great location"
Hotel was very nice but busy. Tough to get a cart for unloading. We got there several hours before checking in. We got on a waiting list to check in early. Didn't get checked in early but did get checked in on time. I heard others that showed up on time having to wait on their room. Location is right next to several restaurants, stores, putt putt. Right […] beside the hotel is Crabs which had live music at night that you could hear on the beach. Really a nice hotel to stay at. Read moreGenuine Hotels.com guest review
Friendly service. Great location. All in all a good experience!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are happy to hear that you enjoyed our friendly service and great location. We will see you soon!
"Great hotel. Perfect location"
We went down to Pensacola for Blue Angels weekend, and this hotel was perfect. Located next to the Boardwalk and several restaurants, which allows for walking instead of driving and dealing with parking. Hotel was clean. Room had plenty of towels and had plenty of room for the three of us. Thought the breakfast could be a little better as far as variety […] (basically the same things every day). Hotel staff was excellent and very helpful. Great spot for a couple of days away. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are happy to know that you enjoyed our great location and clean rooms. We will let our staff know of your positive review and we hope to see you again.
We absolutely enjoyed the week at the hotel. Everyone was friendly and helpful. This was our first time choosing a hotel over a condo, we will definitely be booking at this location next vacation!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are so pleased to hear that you enjoyed your honeymoon at our property! Thank you for staying with us and we hope to see you again very soon.
"One of the Best Locations on Pensacola Beach"
My family is from the Pensacola Area. We have stay at most of the hotels on Pensacola Beach. This Hotel is located in the heart of Pensacola Beach Very close to the beach and the Night Light. The room was nice and very large for the area. Some of the rooms of the other places close by are very small compared to this room. I will not comment as far as […] price because we stay during the Blue Angels Weekend. Every room on the ebach during that weekend is priced fairly high. We will be staying here again as we did enjoy stay here. Breakfast was very good. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We appreciate you choosing to stay with us during the Blue Angels Weekend. We are happy to know that you enjoyed our location as well as the complimentary breakfast. We look forward to seeing you soon!
"Great for a family of four"
The hotel was very nice and located in a great area close to good restaurants and shops. The room size was great and gave us plenty of room to move around. Unfortunately the hotel did not offer cots/roll away bed for my child. We booked the hotel with the expectation of it accomodating a family of 5, Two parents and 3 children. Instead three of us had […] to squeeze into one Queen Size bed while the other two shared a bed. I asked the front dest about a roll away and they said they didn't have any. Other than that I really enjoyed my stay. The view from the room was great and the proximity to the beach was perfect. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are glad to hear that you enjoyed our property and the great location. We do offer roll away beds based upon availability and apologize for the fact that we did not have any to offer during your stay. We hope you will choose to stay with us again soon.
"Dont like it."
I hated my stay here, for 350 dollars ,you would think you could have beds that dont sink in the middle and are broken down, the breakfast was a joke, no meat except in the eggs, no syrup for the waffles. This was the worst hotel I have ever stayed in.I wont be back, and if all Hamptoms are like this, I wont be staying in any.. of them, we left here […] and went to a La Quinta Inn the beds were so comfortable, and there breakfast was amazing and we only paid 97 Dollar. No I didnt have a good stay at your hampton Inn on the Beach in Pensacola Florida.. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We apologize for your unsatisfactory stay at our property. We appreciate your candid review and will work to remedy these situations.
My family and I enjoyed the comfortable stayGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are pleased to hear that you and your family had a comfortable stay with us. we hope to see you soon!
Very nice Had a great timeGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us! We are glad you had a great time. Come back and see us soon!
Nice Location to the beach and sumptuous breakfast. Staff are not so friendlyGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are pleased that you enjoyed our great location and the complimentary breakfast. We will strive to provide friendlier service in the future.
"Good vacation destination"
Good family getaway. Positives wre location to beach, very friendly staff, walking distance to restaurants. Went to Crabs next door twice which was excellent food. Blue Angels flyovers were cool. Negatives: didn't appreciate the charge for beach chairs and umbrellas daily. Pools were small and towels were in short supply. Pricey hotel but location is […] everything. Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel thank you for staying with us! We appreciate your feedback and are glad to know that you enjoyed our great location and friendly staff. We hope you will choose to stay with us in the near future.
Great place to stay right on the beach for a great price.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thanks for visiting our property. We are happy to know that you enjoyed your stay!
This was our third time to stay here. We were sort of disappointed about the cleanness of the rooms this time. First night wasn't cleaned at all. Second night towels not replaced, nor was room vacuumed ..Overall though, the stay was fine. Front desk staff was very friendly! Ocean view was perfect!Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We apologize for the inconvenience during your stay and will proceed to adress these issues with our staff. We are pleased to hear that the front desk staff was friemdly and accomodating. Thank you for your review.
The front desk service was awesome. The location of the hotel is great you are able to walk to surrounding businesses. The breakfast options are really good. They are right off the beach and have two pools something that we enjoyedGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are elated to hear that the front desk service was awesome during your stay with us. We will pass on this positive review to the front desk as well as the breakfast crew. Thanks for staying with us!
"clean, location great, breakfast, close to everyth"
Hotel was clean, right on the beach, great free breakfast and WiFi. The whole hallway we were in smelled smoky, even though there were non-smoking rooms on it. Could walk to restaurants and right out the door to the beach. Pools were heated and the tiki bar was very good. Gave lots of little freebies to us, which the kids loved (beach balls, Frisbees, […] glasses). Service was great! Will recommend! Read moreGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for staying with us. We are glad you enjoyed the free WiFi, complimentary hot and cold breakfast, and our great location. Having a bar on property is very convenient and we are next door to the mini golf which is good for the kids. Thanks for your feedback.
Enjoyed my stay at this hotel the staff were very friendly and helpful the hotel is right on the center of the beach and surrounded by all types of souvenir shops with beach attire it is also surrounded by all different types of eateries my favorite was sidelines sports bar and grill planning to go back for 4th of July weekend.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thanks for staying with us. Sidelines is one of our favorites as well. We do have a great location and we are pleased to hear that you enjoyed your stay with us.
"Good Hotel and Location"
Hotel was really good, well maintained, and customer service was excellent. I was worried about their room and bathrooms conditions, but turns out to be excellent. The hotel is right on the beach, and restaurants are within half a mile, so its really convenient.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for providing us with some feedback. We are glad you enjoyed our property and our great guest service. Due to our central location you can walk to the majority of the surrounding attractions. See you soon.
Was double charged by hotel. Staff was not helpful nor friendly about correcting the issue. It took 4 days and numerous calls to customer service and the general manager of the hotel to finally get the charges straightened out.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We sincerely apologize for the inconvenience during your stay with us and appreciate your candid feedback.
The rooms were very clean,the service was great and the breakfast was great! They had a variety of things to choose from for the whole family! The only complaint I would say I have is the garbage bags are to small for the cans in the room! Not a big deal though.Genuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel We are so pleased that you enjoyed the clean rooms, great service and complimentary breakfast during your stay. Thank you for your review and we hope to see you soon.
"had a great time"
service location everything was very niceGenuine Hotels.com guest review
Response by Hampton Inn Beachfront Hotel Thank you for visiting us. We are pleased to know that everything was to your satisfaction. We hope to see you again soon.
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