"passing through town"
definatly would stay there again!!!!Genuine Hotels.com guest review
very goodGenuine Hotels.com guest review
"needs better air conditioning"
Room was to hot to sleep. Called front desk twice. Everything else was great.Genuine Hotels.com guest review
"Lovely hotel, very convenient to everything."
We enjoyed our stay. Hotel was clean, quiet (in the room) and great location. Staff was friendly and helpful.Genuine Hotels.com guest review
"lacking a few things"
overall is was Ok. However.. the room could use a refrigerator, and a bathroom fan. The bathroom had a bad oder.Genuine Hotels.com guest review
"Great value - superb customer service"
The Silver Legacy is a little on the large side for me but that's just personal preference, however, the customer service was beyond top notch. I've been customer facing for years in my various jobs and while I generally give the level of service I experienced at the Silver Legacy, it's much rarer to be on the receiving end. At Sterling's Seafood Steakhouse […] we were treated to an incredible level of service from both our waiter and the manager who went out of their way for us. Likewise, a security guard took time and energy to direct us to our objective when we got lost in the huge casino/hotel. OK - other aspects of the Silver Legacy - as a gym rat, the Fitness Center was above average with a lot of weight and cardio machines and a full quality dumbell rack. The standard rooms were very clean and quite spacious. The view was great. The only negative about the Legacy was the pool and hot tub. The tub seemed kind of dirty and was only warm while the pool was tiny for a hotel of this size and only 3 foot deep which meant I kept touching the bottom of it when I swam. I suspect the clientele aren't heavy pool users. Read moreGenuine Hotels.com guest review
inside shower curtains need to be changed or clean more often they have stains on them and the mat for the tubs you need to throw those away those are just germs you know the maids don't clean those things I flipped it over it was disgustingGenuine Hotels.com guest review
The hotel was fine. We picked it to be able to fill some time gambling, so it fit the bill. Not the best I've ever stayed in and probably wouldn't pick it if we had the same situation in Reno (one night before leaving for Tahoe).Genuine Hotels.com guest review
"Wanted and picked non smoking and got smoking."
Wanted non smoking and got smoking. I reserved two weeks in advance. For a non smoking room.Genuine Hotels.com guest review
The stay at Silver Legacy was wonderful I enjoyed it we go every year about this time.Genuine Hotels.com guest review
beds were very comfortableGenuine Hotels.com guest review
Nice hotel and comfortable roomsGenuine Hotels.com guest review
"Hot in Reno"
The Silver Legacy is a nice hotel. For the price it would have been nice if the a/c worked. We left the room for 4 hours waiting for it to cool down to 75 degrees. The a/c never really got the room cool at all. It did make noise but no air came out.Genuine Hotels.com guest review
could hardly sleep due to the uncomfortable bed and the noise outside. The room was on the 18th floor but sounded like it was on the ground floor with the windows open( cars and motocycles driving by, emergency sevice sirens, even people on the street yelling). transiants are everywhere you look on the city streets.Genuine Hotels.com guest review
We had to go to the floor Below us (18th) too get ICE the ice. Machine on are floor was Broke.! I don't think that should have been Especially with the holiday very bad Customer service.Genuine Hotels.com guest review
"Helpful and friendly staff, decent hotel"
The location of the hotel is great if you want to be right in the middle of Reno and especially if you like to gamble. The room was decent sized, reasonably clean and in good repair despite starting to show its age a bit. The staff are friendly and helpful, so really there are no negatives that I can report.Genuine Hotels.com guest review
"Center of town and close to everything,"
Very clean room with a very comfortable bed. Excellent view towards the west over looking the mountains on the 18th floor. Casino is connected with Circus Circus and the El Dorado casino. Front Desk personnel were very pleasant and helpful.Genuine Hotels.com guest review
Had a very good time even with the smoky air..Genuine Hotels.com guest review
The Casino was better than what I expected, it was clean and it also have access to close by Casinos.Genuine Hotels.com guest review
"Close to everything but customer service is terrib"
It was OK but the registration desk person was rude.Genuine Hotels.com guest review
Excellent except for the inability to access the television.Genuine Hotels.com guest review
Great hotel and Location although the pool is very old.Genuine Hotels.com guest review
"Best place to stay"
Loved the Silver Legacy. Our room was clean and well appointed.Genuine Hotels.com guest review
"Weekend get of away!"
Our stay was pleasant! the room was very nice and clean, great view! Also I try the spa services and was excellent!Genuine Expedia guest review
"convient location between 2 other hotels"
Our room was very clean, the beds were comfprtable but a bit small. There was not enough room to put our suitcase on the stand, so we had to unpack and use the dresser. There was no safe or table in our room, but there was a desk. Also several of the restaurants were closed so we ended up going next door to eat a couple of times.Genuine Hotels.com guest review
AC did not cool room and TV was volume set so low you had trouble hearing it. Everything else was nice.Genuine Expedia guest review
Room was nice, casino ok. Disappointed in the extras u get charged for whether u use them or not like the gym, pool, internet and valet. Customer service staff at hotel was not very nice, all except one gentleman; he was an exception. All in all wasnt that impressed. The casino has an announcement every ten or so minutes that someone has won another […] jackpot but not once did we see anyone screaming, or crowd around a machine etc. the casino isnt that big so if a person won as much as they said they did, someone would have seen it. Will not return. Read moreGenuine Expedia guest review
Very few staff members were polite. Room was clean and adequate for the price paid, however beware they charge you for amentities whether you use them or not. I booked thru expedia and pre-paid for the room, when I checked out I was told I had a balance of 13.00. I advised them I already paid for the room with expedia but they said their is city taxes, […] internet, pool, gym, and valet, (whether used or not). Booking with them or anyone else says you get 100 dollars in coupons, but be advised they are not all that and you would spend way more than 100 to use them all. All in all this hotel isnt worth the money. Read moreGenuine Expedia guest review
"Near the center of almost everything"
This is a nice place for a special occasion such as my wife's birthday.Genuine Expedia guest review
The room were out dated and had an old appearance. The rooms were cramped and tight fitting for a party of three. I was not happy with the room at all. The hotel itself was very nice and all employees we ran into were very helpful.Genuine Hotels.com guest review
"SUPERIOR HOTEL AND SERVICE. STERLING REST. SUPER"
I NEVER LEFT THE HOTEL, IFTA CONFERENCE AND FOOD [STERLING RESTAURANT FANTASTIC] THE SERVICE WAS GREAT AND ROOM SUPERB.Genuine Expedia guest review
Quality of service from the front desk, maid service, pool/exercise attendants, restaurant service workers, casino workers was very good to excellent.Genuine Hotels.com guest review
We enjoyed our stay. While we were there for fun we also attended a Kiwanis Convention. Easy to get around, good restaurants and loved the Roxy Martini Bar and our favorite waitress Alexandria!Genuine Hotels.com guest review
"in the heart of reno"
The hotel was fine to stay at it was clean and easy to get aroundGenuine Expedia guest review
We were in the tower, and I like this hotel the best of the casino hotels in downtown. Worth the extra money to be in the recently renovated towerGenuine Hotels.com guest review
"Great Location, Nice Staff"
The hotel is nice but the parking lot was full and we ended up parking on the 7th floor. We arrived really early in the morning and were able to check in immediately since there was no one in line. The front desk staff was friendly and the room was clean and nice. We had a small problem trying to get the TV to work properly but after 10 minutes we figured […] out how it worked. Overall, a great hotel and we will definitely stay there again next time we're in Reno. Read moreGenuine Expedia guest review
"relax and gamble"
I had a really good time. It was an excellent value. The restaurants were amazing, gambling was fun and the pool had good drinks. The pool wasn't amazing but for the money - who cares? It's three feet deep which makes it ideal for bobbing whilst holding a cocktail.Genuine Hotels.com guest review
I reserved a king size smoking room and was told at the front desk all that was available was a 2 queen bed room. I called downstairs because I noticed no ash trays, and the lady on the phone immediatly gave me a smoking room with a king bed. I did not like the fake fitted sheets or the size of the pillows. The buffet breakfast was also horrible. The […] slots weren't very fun. Read moreGenuine Hotels.com guest review
"nice price,avoid hussong's cantina"
good room value,gave us a mini fridge when we requested one. hussong's was a bad experienceGenuine Expedia guest review
"Hot August Nights at the Silver Legacy"
It was great. Everything was perfect. There's a lot going on during the time we go.Genuine Expedia guest review
Staff was helpful and rooms clean and quiet. Good food selection. Clean casino with friendly environment.Genuine Expedia guest review
We thoroughly enjoyed our stay! The staff was helpful, service was great, our room was clean and comfortable. There was so much to do in and around the hotel. It was our first trip to Reno and we had a great time We would gladly stay at the Silver Legacy Resort again!Genuine Expedia guest review
Worst mattress ever. I normally can sleep on a bed of a nails, not the case with this mattress. Horrible. Traveling companion in another room had the same issue, Very uncomfortable. Other than mattress hotel was very good. Clerks friendly, easy check-in and check-out.Genuine Hotels.com guest review
"Nice Hotel, room was very clean,very nice staff."
Had a wonderful time at this Hotel. Like the fact you could walk to other Hotels without going into the street. Also love their buffet, the price was right, and the food was very good!!!!!Genuine Expedia guest review
We always stay here as a stop on our way to Idaho. Rooms are nice but we never win when we gamble! But that is normal at a casino...easy access to el dorado and circus circus, centrally locatedGenuine Expedia guest review
"Luxury hotel and spa"
The hotel was beautiful, room was great but the best pert was the spa! It was well worth the price!Genuine Expedia guest review
Very nice. Great rate!!! Would stay there again.(-:Genuine Hotels.com guest review
Arrived at 11:30 pm. Had to hunt for the one valet parking attendant working the night shift. Room (3630) was definitely not one of those supposedly remodeled in 2010. Overall - definitely not a 4 or 5 star experience.Genuine Hotels.com guest review
"PERFECT PLACE TO STAY !"
Loved my room, and the bed was so comfortable. And the view was great, and everything was elegant and clean. Loved the whole hotel, very elegant 1800's, air conditioned wherever you walked, great places to eat at good prices, delicious buffet. Nice staff, easy free shuttle to/from airport. Great location in Reno! When you're there, you're already thinking […] of going back to this hotel in the future. : ) I plan to go back just to enjoy more of the hotel. But this time, I'll check out the great entertainment, and beautiful gym/pool, and more of the attractive restaurants ! Read moreGenuine Expedia guest review
"only had smoking room available"
Room was large and comfortable, had one queen bed instead of a king bed as we requested. It was a smoking room, but they said they would send someone to air out the room to take the smoke smell out, which they did...........but the smoke was in the pillows and the bedding and our hair smelled of smoke the next morning.......yuk. I would stay again and […] hope that next time we get a non smoking room. Plenty of restaurants in the hotel and near by. Easy check-in and friendly. Read moreGenuine Hotels.com guest review
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