"Perfect for a night out on the town"
great hotel. quirky style. comfy sleeping. missed the coffee maker in the room. but there was a complimentary tea/coffee set up in the lobby. would stay there again!Genuine Hotels.com guest review
"Convenient to Popular Area"
Very comfortable, dependable eager-to-please staff, small but comfortable room. Excellent choice, close to Union Square, very good attached restaurant and bar.Genuine Hotels.com guest review
excellentGenuine Hotels.com guest review
Suburb stay with friends in the comfort of a quiet and beautifully appointed room. We loved the various lounge areas in the hotel and the convenience of the hotel to many fantastic dining and shopping options. Will definitely stay at the Hotel Monaco again!Genuine Hotels.com guest review
Great service, closer to the tenderloin than I realized, but would recommend to othersGenuine Hotels.com guest review
"great kimpton hotel on the edge of 2 neighborhoods"
great hotel, staff, amenities. walk one way and you're in the shopping district, another way and you're in a not-so-great neighborhood. but this place has all the kimpton luxuries and a decent spa.Genuine Hotels.com guest review
"Not what I expected..."
The room was extremely small & hot. The bathroom door was a sliding pocket door that did not lock - very annoying! The bathroom was not cleaned in much detail before our arrival. The bellmen who work there are GREAT!Genuine Hotels.com guest review
"Very cozy, great atmosphere"
Hotel has a great atmosphere. Small details make the difference. They have a wine tasting everyday at 5pm in the lounge. Guests enjoy a relaxing time mingling. Overall service was courteous. Rooms are pretty small but clean. I highly recommended.Genuine Hotels.com guest review
"Upgraded upon arrival"
Hotel Monaco was everything we could've asked for and more. We were allowed to check in early and even got upgraded to a jr. suite on the top level. Fantastic stay!Genuine Hotels.com guest review
"Interesting Motif in the Core of the City"
The hotel was excellent in quality and condition. The location is perfect for me since I love the Walgreens across the street and Union Square 2 blocks down. You can easily take a cab to the Wharf, Chinatown or Little Italy. The Grand Cafe inside the hotel is exactly that - grand, but a bit pricey, especially the cork fee- that was a major rip-off. […] The staff seemed a bit unorganized - on 2 occassions they did not follow-up with a phone call I expected, but they made up for it by delivering a hair dryer and a tooth brush directly to the door. Read moreGenuine Hotels.com guest review
Loved everything.Genuine Expedia guest review
Hotel location is a huge plus as it was the first trip to San Francisco! Located within walking distance from Union Square with lots of good eateries and shopping heart of the city. The Concierge is great! Eddie in particular was superb as he's always very helpful and gave us lots of good tips for the go-to areas. I would certainly recommend to anyone […] this hotel.... Read moreGenuine Expedia guest review
"Great staff, cool hotel, family friendly"
We had a great stay at the Monaco. We had a room with 2 double beds on a high floor overlooking the street. The room was very modern and clean and the beds were comfy. The valets and porters were all extremely, genuinely, nice and helpful people. The front desk staff were also great, when I had to re-print my tickets for Alcatraz (because I left them […] at home on the refrigerator door at home) the woman at the front desk was happy to help me out. The adjacent Grand cafe has amazing food. Only complaints: the shower had extremely low water pressure, if we hadn't already unpacked we would have requested another room. Also, iHome iPhone mp3 player didn't work, not a big deal but it would have been nice to have. Those things aside I would stay here again. Read moreGenuine Expedia guest review
The hotel was just as lovely as the pictures showed in the information when booking. Our daughter had to bring her dog and that went very well. The staff was very helpful, kind and courteous. Our stay was exceptional!! Would stay again.Genuine Expedia guest review
The room was very clean and tidy. Great location, friendly staff, very speedy check in, and the free wine hour was a plus. The room was a bit small and cramped but the decor was very nice and inviting. Would definatley stay there again.Genuine Expedia guest review
"Great as always"
Live the Kimpton chain. This property was right up there.great service and a nice room. Grand Cafe was nice but selection too limiting. They need to getore creative with breakfast choices.Genuine Hotels.com guest review
"A nice package with excellent staff"
Had a very pleasant time and enjoyed the "extras". By extras I mean good (free) coffee in the AM in their "living room", newspaper, flavored water during the day, and the wine tasting each night. The wine tasting was more than a taste - a full glass (and more if you wanted it) along with a mix of snack food (cheese, crackers, pretzels). We arrived a […] bit early and were given coupons for drinks in the attached restaurant while the room was being prepared - nothing we asked for but appreciated. The room was eclectically decorated. One of the few places that still has cotton balls and q-tips in the bathroom. We had dinner in the attached restaurant the last night and it was very good. My spouse had the mussels - they were huge. The last time we had them that meaty was in Tasmania. We typically go to San Francisco each year for a visit and right now this is probably the place we'll stay next trip. (We have friends who recommend other Kimpton properties nearby so who knows.) I rarely talk about staff at hotels because we don't interact with them that much. This time I'd like to commend the bell staff, particularly Eddie, for being particularly responsive and helpful. The front desk was great as well. Read moreGenuine Expedia guest review
"Close to our desired location"
Hotel was excellent and close to everything we needed.Genuine Hotels.com guest review
"Great Hotel and Location, but overpriced Valet"
Only stayed one night at the hotel before flying out and we had a great stay. However, the $58 valet (after tax) price is way overpriced considering the room was about $300 night. Valet and the lack of free Wifi are the only negatives everything else was at or above my expectations.Genuine Expedia guest review
"my new favorite"
This was my second stay, and I enjoyed it as much as the first. My only complaint it their bar...millenials at the bar distracted the millenial wait staff from doing a proper job.Genuine Hotels.com guest review
"Excellent Customer Service"
Everyone at the hotel is friendly and eager to assist to our needs which made our stay enjoyable and comfortable. The location is very convenient with a Walgreens (opens till midnight) and a convenient store (opens till 1:30 AM) directly across the street. And there are many reputable and delicious restaurants all around within walking distance in the […] 0.5 mile radius. Highly recommended! Read moreGenuine Hotels.com guest review
We were n SF for the Nike race. The hotel did many extras to make it comfortable for the runners. They gad a coffee/tea/hot chocolate bar available each morning. Race day morning they added muffins, bagels & fruit for us. My visiting ftiends cell battery died n their lobby- they quickly got her a charger so she could make calls. Perfectly located by […] Union Square. Couldn't b happier with this hotel. Read moreGenuine Expedia guest review
"Monoco San Fran"
Hotel Monoco is nice, clean, and some staff very friendly. Not my favorite location, on the cusp of deleterious surroundings. The room itself was extremely small, a bit claustrophobic. I am kind of surprised that the ratings are quite as high as they are. We stayed two nights and inquired about a third. Although the front desk will not help you with […] reservations they will transfer you to the reservation hotline if you call the front desk from your room. Also they wanted more than100$ more for an additional night. No thanks. Overall not a bad choice but for what they wanted to charge us there better options. Try the hotel Huntington. I highly recommend. Read moreGenuine Hotels.com guest review
"beautiful in great location"
for a dntn hotel nice gym. short. walks to restaurants and theater only improvement, TV too focused on selling me movies otherwise, outstanding!Genuine Expedia guest review
"Beautiful modern hotel in Union Square"
Great, helpful staff. Inexpensive cab rides to everywhere. Cable car & Union Square 2 blocks away. 20 minute ride from SFO airport. Restaurants close enough to walk.Genuine Expedia guest review
"Nice hotel in good location"
Recently updated blocks away from everything, I enjoyed my stay. I wish the hotel bar better. Only conplaint was a blood stain on the comforter cover. Gross.Genuine Expedia guest review
"Quietest 4 Star hotel off Union Square San Fran"
Best hotel we've stayed at in San Francisco. Absolutely quietest rooms, that have been refurbished with modern decor. Totally comfortable bed, great in-house spa, impressive ground floor lounge-like reception areas and small but perfectly appointed business centre. Best bit (apart from quiet rooms) was the free wine-tasting every evening from 5 to 6pm […] in the downstairs lounge. Great service by staff and very clean overall. A great stay in central San Francisco that's literally 2 minutes from main theaters and 5 minutes to Union Square! Read moreGenuine Hotels.com guest review
This place was definitely not worth the 375/night I paid. I was swayed by the rave reviews, but there really isn't anything exceptional about it. The junior suite was cramped, they charge you even for water...all in all, nothing close to feeling pampered. I had inquired about the availability of wheelchair for my daughter before checking in, which they […] confirmed would be available. Upon checking in, they said they can't give me one for liability purposes. It's just a solid a average hotel. Read moreGenuine Hotels.com guest review
"Very nice visit"
Hadn't been in San Francisco for some time. My wife and I had a very nice stay here with our standard poodle. The room, staff and cafe were all excellent. If you want a lovely hotel that makes you comfortable with your pet this is it.Genuine Expedia guest review
"Nice place in a great location."
We have stayed at the Hotel in the past and it is a good value. The staff was helpful and huge room was fine, although small. For the union square area that is to be expected.Genuine Expedia guest review
"Hotel close to Union Square"
We were here 2 years ago and we came back because it is in a very good position even if it is a bit expensiveGenuine Expedia guest review
great location cute rooms, easy access to union squareGenuine Expedia guest review
"Very nice, exceeded my expectations!!!"
The hotel's exterior embodies that old San Francisco charm from the sixties and doesnt look much to speak of. Once you step inside the hotel, the interior is warm, comfortable, and well decorated. I was traveling alone and found the room somewhat small, however it was very clean ,quiet and meet my expectations. The staff from the valet to housekeeping […] were outstanding and attentive. I would stay here definitely again. Read moreGenuine Expedia guest review
The staff was very nice and welcoming they made you feel like a part of a large family.Genuine Expedia guest review
My stay at Hotel Monaco was great! Beautiful hotel, with a lovely decor. Great mix of old beauty and modern rooms and amenities. The staff was incredibly friendly and prompt. Everyone seemed to know my name from the moment I stepped into the hotel. I had a great stay here. The only thing I would mention is that the location borders on a not so great […] part of town. The exact place it is is fine, but a street over is considered a bit sketchy. That being said, I had no problems at all with safety or feeling uncomfortable while I was there. Read moreGenuine Hotels.com guest review
Hotel Monaco was wonderful for our family. We stayed two nights and had a very pleasant stay. The beds were unbelievable comfortable. The staff was extremely friendly, helpful and efficient. Our boys had two goldfish, "Ariel and Sebastian", it was just a different touch on the usual hotel stay. All and all great experience! We would definitely stay […] again the next time we are in the City! Read moreGenuine Expedia guest review
"Not our usual Kimpton property"
Well, this hotel was not as most Kimpton properties we have stayed in.The service was under par for Kimpton.The staff were all "nice" but not helpful in any way.They ALL acted like they were trying to avoid eye contact so they wouldn't have to do something extra. we had been traveling many days as our trip started in Portland and traveled down the coast […] before our arrival in San Francisco.We knew check-in was not until 3 but because rental car return times arrived around noon and only planned to store our luggage until the rooms were available. Staff did "check us in" so they could store our bags and took my cell number saying that as soon as the rooms were available she would call so we could refresh in our rooms.What they all missed was that we actually waited in the lobby areas all 3 hours without a call. There were 12 (yes, I counted) people who came in between 2 and 3 checking in early.On to the rooms.They are smallish, as are the baths but the beds are very comfortable.The coffee in the mornings is adequate but it was kind of a joke regarding there ever being any muffins or breakfast breads out.There was always an empty tray with a few crumbs that was never refilled. The hotel is located very close to Union Square and is one of the reasons I booked it instead of other Kimpton properties in the city but it also borders the Tenderloin and there are "several" street people ALWAYS right outside the hotel. Read moreGenuine Hotels.com guest review
This hotel is conveniently located in Union Square and right next to the Grand Cafe which is a great spot for drinks and breakfast. We were originally given a room that smelled very smoky and I immediately alerted them and they moved us promptly. We forgot one of our bags in the room and didn't realize it until we got back at 1 AM. We alerted the front […] desk and Issac went above and beyond to make sure we got that bag back within 30 minutes. Everyone on the desk was pleasant and very accommodating. Read moreGenuine Expedia guest review
"Ok. Not great."
Room was a bit disappointing, also its cleanliness was ok but could improve. Location is great and staff were very kind.Genuine Hotels.com guest review
perfectGenuine Hotels.com guest review
The Hotel and all the employee's are great. Once we stepped foot inside we knew we made the right choice. The neighborhood doesn't look all to nice, but from strolling through most of San Fran its all the same.Genuine Expedia guest review
"Hotel Monaco SF"
The staff was amazing as was the Sauna, Steam Room, Gym. The location was perfect for getting around SF. BUT... The room was smaller than in pictures, the bed was worn, the pillows were terrible, and the view was looking over the trash / dumpsters!Genuine Expedia guest review
"Great location-very modern decor in rooms."
Elegant decor in two lobby areas. Nice workout room. Very good restaurant attached and great location just a few blocks from Union Square. Free WIFI. ould stay again in a heartbeat.Genuine Expedia guest review
Great hotel overall, customer service was awesome and the location was right in the middle of everything.Genuine Hotels.com guest review
"Nice little hotel, questionable area."
Driving in to the area, I was beginning to wonder if I was in the right part of town. The area at night has a somewhat "seedy" feel to it. Given most hotels' valet prices, I chose to part in a lot adjacent to the hotel for much cheaper. Once inside the hotel, it was somewhat small, but very well decorated. The room was somewhat small, with a view of […] the side of the adjacent building, and nothing else. The room decoration was a mix of eclectic, baroque, and a little bit funky... I loved it. Very stylish, very well thought-out. Read moreGenuine Expedia guest review
"Great little hotel near Union Square."
Clean rooms, lovely decor! Wonderful staff very helpful. Loved the wine reception!!Genuine Expedia guest review
"modern in the city"
Awesome lobby staff, very welcoming. Nice modern decor throughout. Fun and modern room styling, making the most of a tiny sized dark room (not a lot of window light) with no closet for a place to put things. No iron/ironing board in the room. Our tub did not drain well at all, and shower water seems to get everywhere in the bathroom. The day spa downstairs […] was not as impressive staff-wise or on organization, however they were open for us on a holiday. The spa looks nice inside, except you have to walk through a small gym first in your robe or spa wear- kind of awkward. The 5 star I'd give for location/staff/moder decor. It's close to Union square even if it's just north of a shady side of town it's still feels ok. It's a few blocks away from the trolley and also from the BART (so if you're light on luggage and dont mind walking you can save on cab fees). Also close to Hertz if you you wanted to rent a car, close to many bars/restaurants take your pick. Read moreGenuine Hotels.com guest review
"Small Hotel but Big Service"
Enjoyed it very much. Service was friendly, helpful and attentive. Lovely room and lobby. Very comfortable bed and pillows. The location is excellent to food and shops.Genuine Hotels.com guest review
"Close to all must see sights"
very satisfiedGenuine Hotels.com guest review
The hotel is chic, elegant, and sophisticated. The staff is very attentive and we loved the complimentary happy hour. Very conveniently located. I highly recommend.Genuine Hotels.com guest review
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