The room was very clean and tidy. Great location, friendly staff, very speedy check in, and the free wine hour was a plus. The room was a bit small and cramped but the decor was very nice and inviting. Would definatley stay there again.Genuine Expedia guest review
"Great as always"
Live the Kimpton chain. This property was right up there.great service and a nice room. Grand Cafe was nice but selection too limiting. They need to getore creative with breakfast choices.Genuine Hotels.com guest review
"A nice package with excellent staff"
Had a very pleasant time and enjoyed the "extras". By extras I mean good (free) coffee in the AM in their "living room", newspaper, flavored water during the day, and the wine tasting each night. The wine tasting was more than a taste - a full glass (and more if you wanted it) along with a mix of snack food (cheese, crackers, pretzels). We arrived a […] bit early and were given coupons for drinks in the attached restaurant while the room was being prepared - nothing we asked for but appreciated. The room was eclectically decorated. One of the few places that still has cotton balls and q-tips in the bathroom. We had dinner in the attached restaurant the last night and it was very good. My spouse had the mussels - they were huge. The last time we had them that meaty was in Tasmania. We typically go to San Francisco each year for a visit and right now this is probably the place we'll stay next trip. (We have friends who recommend other Kimpton properties nearby so who knows.) I rarely talk about staff at hotels because we don't interact with them that much. This time I'd like to commend the bell staff, particularly Eddie, for being particularly responsive and helpful. The front desk was great as well. Read moreGenuine Expedia guest review
"Close to our desired location"
Hotel was excellent and close to everything we needed.Genuine Hotels.com guest review
"Great Hotel and Location, but overpriced Valet"
Only stayed one night at the hotel before flying out and we had a great stay. However, the $58 valet (after tax) price is way overpriced considering the room was about $300 night. Valet and the lack of free Wifi are the only negatives everything else was at or above my expectations.Genuine Expedia guest review
"my new favorite"
This was my second stay, and I enjoyed it as much as the first. My only complaint it their bar...millenials at the bar distracted the millenial wait staff from doing a proper job.Genuine Hotels.com guest review
"Excellent Customer Service"
Everyone at the hotel is friendly and eager to assist to our needs which made our stay enjoyable and comfortable. The location is very convenient with a Walgreens (opens till midnight) and a convenient store (opens till 1:30 AM) directly across the street. And there are many reputable and delicious restaurants all around within walking distance in the […] 0.5 mile radius. Highly recommended! Read moreGenuine Hotels.com guest review
We were n SF for the Nike race. The hotel did many extras to make it comfortable for the runners. They gad a coffee/tea/hot chocolate bar available each morning. Race day morning they added muffins, bagels & fruit for us. My visiting ftiends cell battery died n their lobby- they quickly got her a charger so she could make calls. Perfectly located by […] Union Square. Couldn't b happier with this hotel. Read moreGenuine Expedia guest review
"Monoco San Fran"
Hotel Monoco is nice, clean, and some staff very friendly. Not my favorite location, on the cusp of deleterious surroundings. The room itself was extremely small, a bit claustrophobic. I am kind of surprised that the ratings are quite as high as they are. We stayed two nights and inquired about a third. Although the front desk will not help you with […] reservations they will transfer you to the reservation hotline if you call the front desk from your room. Also they wanted more than100$ more for an additional night. No thanks. Overall not a bad choice but for what they wanted to charge us there better options. Try the hotel Huntington. I highly recommend. Read moreGenuine Hotels.com guest review
"beautiful in great location"
for a dntn hotel nice gym. short. walks to restaurants and theater only improvement, TV too focused on selling me movies otherwise, outstanding!Genuine Expedia guest review
"Beautiful modern hotel in Union Square"
Great, helpful staff. Inexpensive cab rides to everywhere. Cable car & Union Square 2 blocks away. 20 minute ride from SFO airport. Restaurants close enough to walk.Genuine Expedia guest review
"Nice hotel in good location"
Recently updated blocks away from everything, I enjoyed my stay. I wish the hotel bar better. Only conplaint was a blood stain on the comforter cover. Gross.Genuine Expedia guest review
"Quietest 4 Star hotel off Union Square San Fran"
Best hotel we've stayed at in San Francisco. Absolutely quietest rooms, that have been refurbished with modern decor. Totally comfortable bed, great in-house spa, impressive ground floor lounge-like reception areas and small but perfectly appointed business centre. Best bit (apart from quiet rooms) was the free wine-tasting every evening from 5 to 6pm […] in the downstairs lounge. Great service by staff and very clean overall. A great stay in central San Francisco that's literally 2 minutes from main theaters and 5 minutes to Union Square! Read moreGenuine Hotels.com guest review
This place was definitely not worth the 375/night I paid. I was swayed by the rave reviews, but there really isn't anything exceptional about it. The junior suite was cramped, they charge you even for water...all in all, nothing close to feeling pampered. I had inquired about the availability of wheelchair for my daughter before checking in, which they […] confirmed would be available. Upon checking in, they said they can't give me one for liability purposes. It's just a solid a average hotel. Read moreGenuine Hotels.com guest review
"Very nice visit"
Hadn't been in San Francisco for some time. My wife and I had a very nice stay here with our standard poodle. The room, staff and cafe were all excellent. If you want a lovely hotel that makes you comfortable with your pet this is it.Genuine Expedia guest review
"Nice place in a great location."
We have stayed at the Hotel in the past and it is a good value. The staff was helpful and huge room was fine, although small. For the union square area that is to be expected.Genuine Expedia guest review
"Hotel close to Union Square"
We were here 2 years ago and we came back because it is in a very good position even if it is a bit expensiveGenuine Expedia guest review
great location cute rooms, easy access to union squareGenuine Expedia guest review
"Very nice, exceeded my expectations!!!"
The hotel's exterior embodies that old San Francisco charm from the sixties and doesnt look much to speak of. Once you step inside the hotel, the interior is warm, comfortable, and well decorated. I was traveling alone and found the room somewhat small, however it was very clean ,quiet and meet my expectations. The staff from the valet to housekeeping […] were outstanding and attentive. I would stay here definitely again. Read moreGenuine Expedia guest review
The staff was very nice and welcoming they made you feel like a part of a large family.Genuine Expedia guest review
My stay at Hotel Monaco was great! Beautiful hotel, with a lovely decor. Great mix of old beauty and modern rooms and amenities. The staff was incredibly friendly and prompt. Everyone seemed to know my name from the moment I stepped into the hotel. I had a great stay here. The only thing I would mention is that the location borders on a not so great […] part of town. The exact place it is is fine, but a street over is considered a bit sketchy. That being said, I had no problems at all with safety or feeling uncomfortable while I was there. Read moreGenuine Hotels.com guest review
Hotel Monaco was wonderful for our family. We stayed two nights and had a very pleasant stay. The beds were unbelievable comfortable. The staff was extremely friendly, helpful and efficient. Our boys had two goldfish, "Ariel and Sebastian", it was just a different touch on the usual hotel stay. All and all great experience! We would definitely stay […] again the next time we are in the City! Read moreGenuine Expedia guest review
"Not our usual Kimpton property"
Well, this hotel was not as most Kimpton properties we have stayed in.The service was under par for Kimpton.The staff were all "nice" but not helpful in any way.They ALL acted like they were trying to avoid eye contact so they wouldn't have to do something extra. we had been traveling many days as our trip started in Portland and traveled down the coast […] before our arrival in San Francisco.We knew check-in was not until 3 but because rental car return times arrived around noon and only planned to store our luggage until the rooms were available. Staff did "check us in" so they could store our bags and took my cell number saying that as soon as the rooms were available she would call so we could refresh in our rooms.What they all missed was that we actually waited in the lobby areas all 3 hours without a call. There were 12 (yes, I counted) people who came in between 2 and 3 checking in early.On to the rooms.They are smallish, as are the baths but the beds are very comfortable.The coffee in the mornings is adequate but it was kind of a joke regarding there ever being any muffins or breakfast breads out.There was always an empty tray with a few crumbs that was never refilled. The hotel is located very close to Union Square and is one of the reasons I booked it instead of other Kimpton properties in the city but it also borders the Tenderloin and there are "several" street people ALWAYS right outside the hotel. Read moreGenuine Hotels.com guest review
This hotel is conveniently located in Union Square and right next to the Grand Cafe which is a great spot for drinks and breakfast. We were originally given a room that smelled very smoky and I immediately alerted them and they moved us promptly. We forgot one of our bags in the room and didn't realize it until we got back at 1 AM. We alerted the front […] desk and Issac went above and beyond to make sure we got that bag back within 30 minutes. Everyone on the desk was pleasant and very accommodating. Read moreGenuine Expedia guest review
"Ok. Not great."
Room was a bit disappointing, also its cleanliness was ok but could improve. Location is great and staff were very kind.Genuine Hotels.com guest review
perfectGenuine Hotels.com guest review
The Hotel and all the employee's are great. Once we stepped foot inside we knew we made the right choice. The neighborhood doesn't look all to nice, but from strolling through most of San Fran its all the same.Genuine Expedia guest review
"Hotel Monaco SF"
The staff was amazing as was the Sauna, Steam Room, Gym. The location was perfect for getting around SF. BUT... The room was smaller than in pictures, the bed was worn, the pillows were terrible, and the view was looking over the trash / dumpsters!Genuine Expedia guest review
"Great location-very modern decor in rooms."
Elegant decor in two lobby areas. Nice workout room. Very good restaurant attached and great location just a few blocks from Union Square. Free WIFI. ould stay again in a heartbeat.Genuine Expedia guest review
Great hotel overall, customer service was awesome and the location was right in the middle of everything.Genuine Hotels.com guest review
"Nice little hotel, questionable area."
Driving in to the area, I was beginning to wonder if I was in the right part of town. The area at night has a somewhat "seedy" feel to it. Given most hotels' valet prices, I chose to part in a lot adjacent to the hotel for much cheaper. Once inside the hotel, it was somewhat small, but very well decorated. The room was somewhat small, with a view of […] the side of the adjacent building, and nothing else. The room decoration was a mix of eclectic, baroque, and a little bit funky... I loved it. Very stylish, very well thought-out. Read moreGenuine Expedia guest review
"Great little hotel near Union Square."
Clean rooms, lovely decor! Wonderful staff very helpful. Loved the wine reception!!Genuine Expedia guest review
"modern in the city"
Awesome lobby staff, very welcoming. Nice modern decor throughout. Fun and modern room styling, making the most of a tiny sized dark room (not a lot of window light) with no closet for a place to put things. No iron/ironing board in the room. Our tub did not drain well at all, and shower water seems to get everywhere in the bathroom. The day spa downstairs […] was not as impressive staff-wise or on organization, however they were open for us on a holiday. The spa looks nice inside, except you have to walk through a small gym first in your robe or spa wear- kind of awkward. The 5 star I'd give for location/staff/moder decor. It's close to Union square even if it's just north of a shady side of town it's still feels ok. It's a few blocks away from the trolley and also from the BART (so if you're light on luggage and dont mind walking you can save on cab fees). Also close to Hertz if you you wanted to rent a car, close to many bars/restaurants take your pick. Read moreGenuine Hotels.com guest review
"Small Hotel but Big Service"
Enjoyed it very much. Service was friendly, helpful and attentive. Lovely room and lobby. Very comfortable bed and pillows. The location is excellent to food and shops.Genuine Hotels.com guest review
"Close to all must see sights"
very satisfiedGenuine Hotels.com guest review
The hotel is chic, elegant, and sophisticated. The staff is very attentive and we loved the complimentary happy hour. Very conveniently located. I highly recommend.Genuine Hotels.com guest review
Hotel was very charming and well maintained. Front desk staff and bell hops were wonderful - friendly and well informed. Room was on the small side but that's to be expected in San Francisco. Free coffee, pastries and fruit in the morning was a very nice touch, as was the free wine hour in the evenings. The hotel is located two blocks from Union Square, […] which was nice. However, if you walk a block down Taylor Street toward Market Street the neighborhood becomes very seedy very quickly. There were many homeless people in the area who were not at all hesitant to approach you for money as you were leaving/returning to the hotel. Read moreGenuine Hotels.com guest review
"San Francisco Getaway"
The Monaco was a great place to stay and just blocks away from Union Square. The staff were great and the Hotel thinks of everything - including a morning coffee and afternoon wine hour. We were very happy with the service and will stay here again. We'd recommend it to anyone.Genuine Hotels.com guest review
"Not as good as reviews state..."
Very very disappointing hotel. I won't go into details, all I can say is that this hotel does not reserve rating it had. It is not clean, it smells like a restroom in the lobby area. Rooms are old and outdated and AC is super loud and won't even cool your room properly (yes, in SF where it is pretty cool outside our room would get stuffy and hot). Worse […] part of the stay is the BED. It's very uncomfortable and is bad quality mattress. I'd suggest to stay elsewhere since there are so many other choice around Union SQ. Read moreGenuine Expedia guest review
"Good hotel, friendly staff."
Hotel was about what you would expect for the price and location. Room was comfortable, clean, and modern. Hotel staff was very good. The bellhop asked if we would like to have goldfish brought up to the room for our 5 year old daughter to have for the night. We said yes and a little while later a housekeeper brought up a live goldfish and a complimentary […] bottle of sparkling cider with cookies (Remember- tip the hotel staff and good things will happen). Valet parking in the hotel was $52 a night. To get free WiFi you had to sign up for the Kimpton rewards program. It was free and only took about two minutes; after that I used the WiFi for free without any issues. Read moreGenuine Expedia guest review
"Great hotel, ideal location"
We loved our stay at the Hotel Monaco. The location is very convenient - just two blocks from Union Square, walking distance to many great sites (including AT&T park) and easy access to cable cars and all other transit. The hotel staff were great - very helpful when we needed them, totally unobtrusive when we didn't. The styling in the hotel is great […] as well - really chic. Our room was perfectly comfortable, and I was impressed with the convenience of the power outlets - a really thoughtful touch. We will definitely look to stay here again. Read moreGenuine Expedia guest review
"Nice hotel near Union Square"
The hotel was nice. Rooms were small, but of a good quality. The hotel staff was great: knowledgeable, helpful, polite. Not the best views. The location was great. Easy walking to lots of shops and restaurants, public transit, and even pretty close to the Embarcadero.Genuine Expedia guest review
"A great small hotel in a perfect location"
We have stayed in several hotels in San Francisco over the years, but Monaco will definitely be our new favorite! Excellent staff, beautiful but warm and friendly environment and comfortable amenities made this a nearly perfect experience.Genuine Expedia guest review
Always can count on a Kimpton. The service was really great; our bellman remembered out names the entire stay. Hosted wine reception was fantastic with lots of fun hotel guests. Very accommodating, you get the feeling that they'll jump through hoops for you!Genuine Hotels.com guest review
"Absolutely one of my favorites!"
The Hotel Monaco is the best for several different reasons. Number 1 is the staff. They are beyond helpful, friendly, and have a sense of humour. The hotel is in a perfect location, nestled in Union Square. It is close to numerous restaurants and plenty of shopping. Lastly there are the rooms are super clean, comfy, and have little touches that make […] a big difference. I travel frequently and have stayed in the Hotel Monaco several different time over the past 10+ years. I feel that the Hotel Monaco is still a fabulous as the first time I stayed there. Read moreGenuine Hotels.com guest review
"Weekend in SF"
Monaco staff was excellent and very accomadating. Hotel was clean, evening wine and cheese. We stay at hotel 1 or 2 times a year for shopping.Genuine Hotels.com guest review
"Great Hotel with great service"
This is our second stay at Hotel Monaco in San Francisco. They are very welcoming, the rooms are clean, and service is excellent. They attend to your needs if you call & provide a great atmosphere & comfortable environment. We would highly recommend this hotel, it's close to downtown but also assess to the Muni is close by and you can visit the outer […] districts/neighborhoods. Read moreGenuine Expedia guest review
"AP journey out"
HOtel was very small and Had a terrible view of the Wall.. Cleaning people were a little over eager knocking at 8 am on sunday, but other then that not a bad experience..Genuine Expedia guest review
"The spa is amazing!"
We love the hotel Monaco, We were treated great and the rooms were fun and cozy. The spa with a large hot tub, sauna and steam room make it so wonderful. And they were kind to our pup too!Genuine Hotels.com guest review
"A terrific find in the heart of San Francisco"
Great lobby! A caring staff and lots of little touches that made it a pleasure to stay here. Location is great for most San Francisco sightseeing. I will happily stay here again.Genuine Expedia guest review
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