beautiful hotel, amazing and polite staff!!! i have been looking fir a really good hotel in sf and kimpton is the way to go!!!!!Genuine Hotels.com guest review
"Good overall experience"
The hotel is within walking distance of the financial district as well as good shopping and restaurants. There was a water leak problem during my stay that affected an entire floor but, fortunately, not the one I was staying on. I enjoyed a nice lunch at the attached restaurant. Overall, it was a very nice experience and good value. There is a parking […] structure a block away that that is much cheaper than the hotel valet service. Read moreGenuine Hotels.com guest review
very nice hotel and the room was a nice size, clean and quiet. Great location near Union Square, with a really good restaurant downstairs. The staff were friendly and helpful. Will def. stay here again.Genuine Hotels.com guest review
Nice location, boutique style, great restaurant and barGenuine Expedia guest review
"A lovely place for a romantic get away for two."
My wife and I spent a long romantic weekend here in December. The staff and the room were both superb. Our room was recently remodelled and was in great condition. Every staff member we interacted with was cheerful, kind and very helpful. I would stay here again. The only thing that I would improve upon would be the Cafe in the hotel. The food was okay, […] but there are so many better places to eat in San Francisco. Read moreGenuine Expedia guest review
it was a beautiful Hotel and the staff were very nice. The issue was they just weren't informed! It was our first time staying in San Francisco we were looking for a local place that had live music. After checking out all their suggestions driving all over town we came back to the Hotel frustrated got out of the cab a heard a live band playing 3 doors […] away from the Hotel. They also hadn't heard of a restaurant we were told about we had to ask people on the street about it. Another time they sent us to a cigar bar that was closed in a not so nice part of town.They were very nice and tried to be helpful. Read moreGenuine Hotels.com guest review
"can't wait to go back!"
The hotel has a light-hearted vibe and a great spa! Right in the heart of theaters, shopping and great food.Genuine Expedia guest review
"Tiny room, not worth the price"
Tiny bedroom, view of a back wall, not worth the price. moved to Wyndham parc 55. Great room, great view, half the price.Genuine Expedia guest review
"No Ideal for your stay in San Francisco."
I couldn't rest because constantly the housekeeper will get in without knocking my door in the morning. I couldn't find a not distrub signed in the room. Noone a good hotel for business and one night only. They make you feel uncomfortable and they very pushy on just being nice for the sake of the tips. Do not go in this hotel. Parking crazy expensive […] $60 per day completely overrate it. Also they will make you feel you are the one paid through expedia and not their ridiculous price. Read moreGenuine Expedia guest review
"Fine, but better Kimptons elsewhere"
The Monaco in SF was perfectly decent as a place to stay, but when I go to a premium boutique hotel I hold it to a higher standard than that. This hotel feels one slight step more dated than many other Kimpton hotels in the age and level of fit/finish in the rooms. The decor was, as expected, wacky -- but what feels playful in a brand new hotel feels […] tacky and tired in one where not everything is gleaming. The dark, cavernous lobby also feels oddly cold and uninviting. Kimpton certainly knows how to design nice hotels, but when in SF next time I will look for a different place to stay. Read moreGenuine Hotels.com guest review
"San Francisco quirky elegance"
Love the quirky, elegant ambience of the Monaco but our room was rather small and the Grand Cafe closes between breakfast, lunch, and dinner which isn't convenient for those who want to sleep in and have a late breakfast. But overall a great hotel, conveniently located, and wonderful, friendly staff.Genuine Expedia guest review
The room was VERY small. It was clean and the bed was comfy. The Lobby rug was disgustingly dirty. Overall, due to the price from Expedia, we were pleased.Genuine Expedia guest review
"not worth the price"
okay, its not worth the price you pay. there is no door lock for the restroomsGenuine Expedia guest review
very attentive to your needs. great location. very clean. has a business center, didn't need to haul a computer along. no surprise fees. really liked the place.Genuine Expedia guest review
"Overall good experience, superb location"
Really enjoyed my stay at Hotel Monaco - great, central location, comfortable room for one person (could be tight fit for two), nice wine hour every day, always greeted by staff when returning to hotel, good value for the money, will definitely consider it for a future stayGenuine Hotels.com guest review
"Great location. Very romantic."
The bedroom and bath were very clean and the decor was fresh. There was plenty of space to move around.Genuine Expedia guest review
"Nice hotel, ok location..."
The staff at the hotel was super friendly and very helpful from the moment we walked in the door. The room was really nice and the bed was very comfortable. Traffic noise was light and the location convenience was very good. The only thing that I was really surprised about because I had not read in any reviews is the environment around the hotel. It […] wasn't very clean and there were many homeless people that hung around nearby. It made it feel like it wasn't a very safe location, but we were assured by some local guests that it would be fine. Read moreGenuine Expedia guest review
"Loved the Monaco San Francisco!"
We had a great time at the Monaco! My husband and I enjoyed the Grand cafe, the wine hour, and the room! Also the location was wonderful- so close to everything!Genuine Expedia guest review
"We'll stay again!"
We usually stay at the Fairmont in San Francisco. We decided to give this hotel a try because was full during this trip. This hotel exceeded our expectations. We only stayed one night but would stay there again.Genuine Expedia guest review
"Love this place"
Love the bar, love the rooms, love the service. love the location.Genuine Expedia guest review
My husband and I stayed here for our first night after we got married. We were greeted by the valet guy, the doorman and the front desk. They were very nice and promptly helped get us to our room. The bell man was nice and made casual conversation. Our room was defiantly the boutique style. It is on the smaller side but with the decor and look you really […] don't notice. I mean unless you plan on dancing in your room it was the perfect room for us. I would highly recommend them. They accomidated us very well and even sent us a nice bottle of champagne for me and my husband to share. They were really thoughtful. Would stay here again! Read moreGenuine Hotels.com guest review
"So glad that we stayed here...."
We recently stayed at the Hotel Monaco (July 2012). I chose this hotel, and felt very proud of my choice, since the hotel enhanced our vacation in San Francisco. The hotel is beautifully decorated, maintained, and staffed. The wine hour was perfect ... you could stay for the whole hour, or pick up a glass of delicious wine and squirrel away in a corner […] of the lobby. The connecting restaurant was beautiful and food was delicious. This was a very sophisticated hotel, but with an easy atmosphere to make the guests comfortable. We would return. Read moreGenuine Hotels.com guest review
"Great place for a getaway for 2, SF right there!"
Very friendly staff, uniquely and beautifully decorated room, friendly and well-attended (and free) wine happy hour daily from 5-6 PM. Excellent convenience to theaters, dining, Union Square. Reasonable exercise room. Only disappointment was a small closet.Genuine Expedia guest review
"Cozy,convenient, comfortable and full of character"
I reeally enjoyed this hotel - great location, eccentric "eclectic" design and great staff. I will definitely stay there on my next visit to San Francisco.Genuine Expedia guest review
Is a very clean hotel, which this is very important to me. The room are a normal size, not too big not too small. Is located in Union Square, we walked everywhere from here to Nob Hill, Pacific Height, Fisherman Wharf, etc. The Mall and all fancy stores are two blocks away. The Staff always welcomes you and help you with any questions you have. The […] only bad thing I would say is the restaurant and bar the staff are the worst and the food is not good or even the menu, you only have a few options. And the hotel is expensive. Read moreGenuine Expedia guest review
"We love the Monaco"
Hotel Monaco is centrally located in San Francisco. Extremely accessible to all areas whether walking or riding the trolleys. We took a subway directly from the airport and were able to walk 5 minutes to the Monaco. Hotel is beautiful as well as clean and comfortable. Coffee/tea is served each morning by a fireplace. From 5 to 6 each evening there is […] a complimentary wine reception. We will definitely return and look forward to staying at other Klimton properties. Read moreGenuine Hotels.com guest review
"Monaco Hotel San Francisco. VERY disappointing"
Small Pokey dark room with enormous mirror to give an illusion of space. Dirty windows made the room look grey and dingy. Poor lighting conditions especially in bathroom.Shower area dingy and unlit.. Never again.We checked out and didn't bother with the second night.Genuine Expedia guest review
staff gives that extra effort. Hotel is a little dated. Overall I would stay there again.Genuine Hotels.com guest review
"1 night stay in City"
4 adults shared a Deluxe double double. It was cozy but we are close friends so we didn't mind. We loved the animal print robes and the spa facilities. We had our small furry friend with us for the stay and are very pleased with the pet friendly accommodations that were provided. The neighborhood is what you can expect given it's boarder on the tenderloin […] (think gritty ambiance) however that is part and parcel with the SF experience. Otherwise easily walkable to Union Square and the vibrant art district. As a local on a stay-cation, would definitely frequent this property again. Read moreGenuine Hotels.com guest review
"Great hotel for Bay Area visit."
Previous experience with this hotel led us back for this visit. Desk staff was very helpful about moving us to a higher floor. The room was on the small side but very comfortable and clean and just right for what we needed.Genuine Expedia guest review
"Not 4 star"
Our plane was very late landing and we were lucky that we called the hotel. We learned when we phoned that after midnight the room could have been provided to another guest. I will never understand why this information is not boldly posted for travelers, planes are late every day. I booked the room through Expedia, the pictures a bit deceiving. The […] room was small,but clean and convenient. I would not have stay an extended period of time in this hotel. The am complimentary coffee service is very good, quality product and well attended by the hotel staff. Our biggest issue came when we departed. We needed to rent a car which was a few blocks from the hotel, we asked if we could leave the bags until we retrieved the car, the front door man told us we could roll our bags down to Hertz, hardly service for a 4 star hotel. Read moreGenuine Expedia guest review
Response by Hotel Monaco San Francisco, a Kimpton Hotel Thank you for choosing to stay at the Hotel Monaco and thank you for taking the time to write your review. I am very surprised to hear you were not able to store your luggage with us while picking up your rental car. I assure you this is absolutely not a standard and we do just about anything to accommodate all of our guests. I am very sorry you had this experience and I am personally researching where there may have been a miscommunication. I also apologize if you feel the hotel was not accurately portrayed on the Expedia Website. We have a range of room types and sizes, and advertise real pictures and give dimensions and descriptions of all of our guestrooms. I hope that you were able to enjoy the many features of our hotel such as the Manager Hosted Wine Reception, although I know you mentioned you did arrive late at night the day of check in. I also hope you were able to explore San Francisco while you were here! We appreciate your feedback as it helps us better serve our guests.
The Hotel Monaco is a great hotel. The rooms are beautiful, staff is helpful and friendly, Everything is clean and well maintained. Also, it is in a great location for sightseeing around San Francisco.Genuine Hotels.com guest review
"Hotel Monaco, San Francisco"
For the money, the towels were very thin, there was a dearth of electrical outlets, the bathroom needs ANY ventilation and only one sink was an issue with three of us trying to get ready in the morning. Staff was great and the restaurant was good. There were empty Coke bottles under the bed that did not belong to us and cigarette butts on the ledge […] outside our window. Read moreGenuine Expedia guest review
"Memphis loved the Hotel Monaco!"
Hotel Monaco has so much character and we just loved it. My 7 year old loved the lobby monkies. It has a great location. The staff was genuinely friendly and helpful.Genuine Expedia guest review
"Great place to stay"
The hotel was very nice, all employees were friendly, we'd stay again. Our only complaint is that it is a bit far from the ferry building, and then to the ball park. but it was walkable, just took some time.Genuine Hotels.com guest review
Excellent location, wonderful hotel decoration and marvelous restaurant ! we will definitely come back, withough any doubt.Genuine Expedia guest review
"On business, but enjoyed San Francisco too!"
What an awesome hotel and such a deal! Good location, friendly staff, well-appointed rooms, plus a free wine happy hour every night. This is by far the best value for the money I have found in a San Francisco hotel yet. Sure wish they had hotels like this back in New York. I would definitely stay here again.Genuine Hotels.com guest review
while the room was a bit small, it was very comfortable. The staff was very freindly and most helpful in all areas. The front desk and door staff were superb and the cleaning staff was very friendly/ Wine reception was great and free newspapers and coffee was welcome. While the neighborhood gets a littel "sketchy" at night, it did not impede our st […] ay Read moreGenuine Expedia guest review
"Nice hotel to be near Village Square"
Our first impression of the hotel and of San Francisco was not good. We drove in as it was drizzling and gloomy out. I guess we also came in on the other side of the hotel. Which was extremely dirty and an excess amount of bums! I was very scared that I booked the wrong hotel. The bell hop was very helpful and calm, explaining that the Village Square […] was on the other surrounding blocks. By morning the sun was shining and the streets were clean of debris as well as the bums! All in all I would stay there again, if that was the location I was looking for. Otherwise I would book near the warf. Read moreGenuine Hotels.com guest review
"Super nice hotel with great service"
The hotel was nice and the staff were great. The only downside is the street noise.Genuine Hotels.com guest review
Loved the room. Excellent service. Had a nice stay and would stay there again.Genuine Hotels.com guest review
The room was tiny and the TV was located in a way that could barely be watched. Very few amenities for the price. The massage therapist was so rough I am still recovering. No, I do not recommend this hotel.Genuine Expedia guest review
Response by Hotel Monaco San Francisco, a Kimpton Hotel Thank you for taking the time to review our the Hotel Monaco. I see you were disappointed with the room size and I apologize if you were not comfortable during your stay. We do have an array of room sizes and perhaps a bigger room such as one of our five suite categories would be a better fit. I am also sorry that you did not feel like we offered many amenities. Besides the standard soaps, shampoos, ironing board, dvd, etc. in the room, we do have a complimentary coffee and tea station in the Living Room, infused water available around the clock and a Manager Hosted Wine Reception in the evenings. I am glad you enjoyed your dining experience at the restaurant though and I am sorry you did not feel our hotel was a good fit for you. Thank you again for sharing your feedback.
"A Small Delight"
The hotel is centrally located and the staff was very helpful. Rooms are a bit small, but entirely adequate.Genuine Expedia guest review
"Very good Hotel in the center of San Francisco"
Stayed four nights at this hotel and was impressed with the service. The room was very comfortable, quite and clean with a very very good bed. Also what makes the difference was the service.Genuine Expedia guest review
"Hotel Monaco San Francisco"
I have stayed at 5 different Kimpton Hotels. I have worked as a contractor on 3 of their hotels. I know what the experience is supposed to be like. It was a pleasurable stay, but I got the feeling that when you book a room on Hotels.com, it immediately puts you in a second class catagory. Everything from the location of the room to the services. I dont […] know if Kimpton has discontinued its turn down service, but I did not recieve it either night. The staff was less than enthusiastic to deal with me. If this were a motel 6, I would give it all 5, but this is a Kimpton Hotel and it didnt live up to their standard. Read moreGenuine Hotels.com guest review
"Hotel Monaco San Francisco"
I really enjoyed my stay here! The staff there was very nice, helpful and accommodating. I enjoyed the spa after a long day as well as the complimentary wine hour! My only complaint is the neighborhood at night though it wouldn't keep me from staying there again.Genuine Hotels.com guest review
"Wonderful hotel on Union Square without crowd!"
Great Location, Friendly staff, Pet Friendly and all at a really affordable price.Genuine Expedia guest review
"Nice Hotel...Small Room"
Nice hotel, but our room was very tiny. The bathroom was almost as large as the bedroom area.Genuine Expedia guest review
"Nice place to stay, but..."
We enjoyed our stay at the Hotel Monaco SF. The staff was very helpful and attentive. Our room was clean and nicely decorated. My main complaint is that the room was very small. It wasn't unbearable, but it certainly didn't feel luxurious. I will admit we weren't in our room all that much, but it is nice to have enough room to spread out and not bump […] into each other! There was very little counter space in the bathroom and in the tub for toiletries. Parking was also frustrating. If you want to self-park, the garage is around the block from the hotel. We actually ended up parking on the street two of our four nights; it was easier and free! All in all it was a nice place to stay, but know that the rooms are tiny! Read moreGenuine Hotels.com guest review
"Dirty hotel bordering seedy neighbourhood"
This is the first and last time I will stay at a Kimpton hotel. We were told the dining room stayed open till ten, but @ 9:30 an employee in the restaurant who was PICKING HIS NOSE, told us it was closed. The room was small and the bed was squeezed into a corner so you could only get out from one side. It had draperies around it that had dirt/stains […] on them! The bed was hard and uncomfortable. There was no heating in the hallways of the floor we were staying on. One good thing - the staff at the front desk were very polite. Read moreGenuine Hotels.com guest review
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