All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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2915 Douglas St, Victoria, BC, V8T4M1, Canada, ‏‎855-238-1592
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Hotels.com reviewsTripAdvisor reviews
3.0 / 5Good

Score breakdown (from 260 reviews)

Average rating for:

  • Cleanliness
    3.3
  • Service
    3.4
  • Comfort
    3.0
  • Condition
    2.9
  • Neighborhood
    3.1

The following English reviews were posted by hotels.com guests from other countries:

2.0 / 5Fair
I expected to have air conditioning in the hotel and that was a huge disappointment. It was way too hot to be able to enjoy the stay.
Genuine Expedia guest review
Response by Super 8 Victoria BC
The unexpected heat wave in Victoria does not happen very often. We are sorry to hear you were uncomfortable during your stay due to this. We thank you for writing the review. Warm Regards
Other trip Jul 4, 2015
A Traveler
CA
1.0 / 5Poor
"terrible beds, no closed windows lots of noise!!"
Terrible place to stay, hard beds and itched all night long. So much traffic noise and the air conditioner is in the window and so window stays open and the traffic never stopped. Yucky rooms and just an awful experience. I will never stay there again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry to hear we did not meet your expectations. Thank you for writing a review.
Other trip Jul 2, 2015
Goldie
CA
3.0 / 5Good
It was an adequate room and hotel for what we were looking for....it was a place to crash.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. They are important to us. We are glad we fit your bill. We hope to see you again in a future stay. Have a super day.
Other trip Jun 21, 2015
A Traveler
CA
3.0 / 5Good
"Further from downtown than led to believe."
Pretty far out from downtown and hard to find as the sign is obscured. Broken glass in the parking lot from the last break-in. Having said that, did the people leave valuables out in the open? Probably. Staff were great. Very pleasant and professional. The overall look of the hotel is dark and drab and the neighbourhood was sort of sketchy, but the staff made me feel comfortable.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you so much for your comments they are important to us. We are glad our staff made you feel comfortable. We hope to see you again in a future stay with us. Have a great day with warm regards from staff & management.
Other trip Jun 19, 2015
Moobys
CA
2.0 / 5Fair
"noisy"
The room was a pleasant surprise. Great little room for the price. Reception was polite and courteous. The only drawback to the whole experience was the noise from the street. Sounded like every car and truck was going right through the room.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We thank you for your comments. We are sorry the street noise bothered you. We hope to see you again in a future stay with us.
Other trip Jun 13, 2015
A Traveler
CA
1.0 / 5Poor
"This hotel is very old dirty and outdated"
The signage for the hotel is not very visible not as represented by the picture shown, the hotel lobby was dark and uninviting, there was no a/c just a fan by a open window in room. the hallway and room carpets were dirty and stained. Washroom needed updating and cleaning.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry, to hear your stay did not meet your expectations. We thank you for your comments.
Other trip Jun 7, 2015
skip
CA
3.0 / 5Good
Definitely in need of a renovation. Carpet quite stained. Rips in bedding and shower curtain. Marks in walls. The only redeeming factor is the continental breakfast. Pastries were delicious.
Genuine Expedia guest review
Other trip Jun 1, 2015
A Traveler
CA
4.0 / 5Excellent
"Pleasant stay"
We spent 5 days at Super 8 Motel in Victoria. The staff were very pleasant, and the room was very nice and roomy and clean.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you again in a future stay with us.
2 night romance trip May 14, 2015
janet
CA
5.0 / 5Outstanding
"Great value"
We had read it was noisy being close to the Trans-Canada but we never heard the traffic and got a great nights sleep. The staff was very friendly, the breakfast was great and the location was close to downtown, shopping and great eating places. We would stay here again an highly recommend this place to others.
Genuine Expedia guest review
Other trip May 25, 2015
Rene
CA
3.0 / 5Good
"Hotel room for 1 night"
Air conditioner did not work, unable to open window. Pillows uncomfortable.
Genuine Expedia guest review
Other trip May 25, 2015
A Traveler
CA
3.0 / 5Good
"Clean & Basic"
Quiet, older, met basic needs for someone not spending a lot of time in the room. No complaints. Not a five star but for the everyday person it fit the bill.
Genuine Expedia guest review
Other trip May 25, 2015
Charlie
CA
4.0 / 5Excellent
"Convenient location and good value"
Somehow we had two room booked. The staff helped us resolve the problem with Hotels.com The room was comfortable and clean A high proportion of the rooms face on the street, which presents a noise problem. We never were able to get the air conditioner to work. The continental breakfast was good.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for the review. Glad to hear we were able to help with your booking problem and that you enjoyed the breakfast. Sorry the street noise bother you. Warm regards.
1 night romance trip May 15, 2015
Mark
CA
2.0 / 5Fair
"Pet Warning"
We are always looking for pet friendly hotels and booked this off hotels.com. Their site buried the pet fee of $25 in the very small print you have to click to read at the very bottom of a screen. Be fore warned. This hotel is meh. Not great area. Needs work. Front desk staff unsympathetic. Pet fee of half the room fee is Crazytown. This is not that nice of a place.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for the review. We hope you have a super day.
1 night family trip Apr 8, 2015
Glen
CA
3.0 / 5Good
"Not bad for the price"
Pretty good location, a bit strange getting into the driveway and the building was a bit tired. The staff was good and very friendly. I wish they had at least a bar fridge, and it might be time to update the TV to a flat screen that would accept a VGA cable from my laptop.
Genuine Expedia guest review
Other trip Apr 26, 2015
J
CA
2.0 / 5Fair
"Noisy"
When I arrived at the hotel in the evening there were a group of 6 youths drinking in the parking lot. Lighting was poor. I was worried about the security of my vehicle. I advised the front desk. The room had single pane windows and was right on Douglas Street. There was an air conditioner unit installed in the window. The road nose traveled right through the unit. The road noise was bad. It was like I was sleeping on the curbside of the Douglas.
Genuine Expedia guest review
Other trip Apr 11, 2015
Michael
CA
1.0 / 5Poor
"chocolate please"
Expect a clean bed at the very least. However it did not turn out that way. If they want to leave food for the guest under the pillow or bed sheet, chocolate bar is preferred rather than cookie crumbs and hair. We ended up changing the sheets ourselves.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
We are sorry to hear that your experience was not to your standards. We do appreciate your comments.
1 night family trip Mar 28, 2015
A Traveler
CA
2.0 / 5Fair
"Very Disappointed"
My experience was dreadful. There were two front desk staff who were absolutely rude and very unfriendly. The carpets in my room and in the main hallways were stained and looked very dirty and unappealing. My bed, was sagging on one side it was so old and the mattress was as hard as a rock. The only positive person I encountered there was one of the cleaning staff. She kindly helped to find me a working coffee pot for my room, and was so nice to me. I thanked her with a gift. The two working the front desk, I hope to never see again. I will never stay at Super 8 again.
Genuine Expedia guest review
Other trip Mar 23, 2015
Tilley
CA
3.0 / 5Good
"Older Hotel on Douglas Street, Victoria, BC"
The hotel needs to be renovated to upgrade carpets and furniture. The rug was stained but it was clean. The bathroom was very clean as were the beddings. Staff was courteous. We appreciated that we could have our Lab with us. The hotel is quite near the Mayfair Shopping Plaza. There was no secure parking. The continental breakfast was well done but wish that they could extend the hour to 10:00 am!! If you want elegance, this is not the hotel for you, but if you want a quiet night and accommodation for your dog, this is the hotel for you.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your comments. We truly appreciate the input.
8 night family trip Mar 9, 2015
A Traveler
CA
4.0 / 5Excellent
"Reasonable price, breakfast, good bus connections."
Clean, comfortable and reasonable price. Good bus connections. Friendly staff. Help yourself breakfast. I've stayed here about 5 times and always good.
Genuine Expedia guest review
Other trip Mar 11, 2015
Brian
CA
1.0 / 5Poor
"Worst experience ever"
I had of for the rooms using my MasterCard before our trip but because I did not have the same card for a damage deposit I was unable to stay there even though I pd for the rooms. Also it looks very unprofessional when your front desk clerk is having a smoke in the driveway in front of the lobby door.
Genuine Expedia guest review
Other trip Feb 27, 2015
Shelley
CA
4.0 / 5Excellent
"oscars."
my son and i used this hotel because we have stayed there before.spoons diner has a good selection of food.but there is also a continental breakfast.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for comments, we hope to see you in a future stay.
1 night family trip Feb 22, 2015
anthony loynton.
CA
1.0 / 5Poor
"Get less than you pay for"
Room was dirty, old, pictures ripped off the wall, silver fish in the window corners, old uncomfortable beds, and you can hear everything else that's happining in the the hotel from your room. Not worth the money. Pay a bit more and find somewhere better.
Genuine Expedia guest review
Other trip Feb 21, 2015
Will
CA
4.0 / 5Excellent
"More for Less"
Staff was very pleasant and accommodating. The beds are quite comfortable and breakfast is free. It is not the most beautiful hotel, but has a kind of antique charm. The hotel is older, but functional and very affordable, if you are looking for getting a more for your money.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for you kind words. We hope to see you again in a future stay.
1 night family trip Jan 23, 2015
Glenda
CA
3.0 / 5Good
"A reasonably priced hotel"
The rooms were a little small but they were clean and the staff were very friendly.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you again in a future stay.
Other trip Feb 9, 2015
A Traveler
CA
3.0 / 5Good
"Value Continues"
We booked this hotel because of its close proximity to Mayfair Mall, good value and it has breakfast included. The roadwork made access more challenging than usual.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry, for the road construction and thank you for your comments.
1 night family trip Feb 5, 2015
Catherine
CA
2.0 / 5Fair
"Alright for the price we paid."
Passable if cleaner. The carpet stains could have possibly come out with a good shampooing.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
Other trip Feb 2, 2015
Jackie
CA
4.0 / 5Excellent
"Decent if you dont have expectation"
For the price, i wouldn't complain about the hotel condition or comfort. Don't go in with high expectation, but it's a seven place. Wifi barely worked in my room (second floor) though. Breakfast area was tiny, nothing too special. Just a lot of carbs.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
1 night family trip Dec 24, 2014
A Traveler
CA
3.0 / 5Good
"Decent clean hotel"
We had no problems checking in the room was cold but clean. It is right on Douglas Street a busy main road, so If you're a light sleeper the traffic might annoy you. There was a heater in the room but it was very noisy. The blankets were really thin so it was a little chilly but it was comfortable. The next day we checked out and I had forgotten something in the room, came back about a hour later and the front desk person ran up and retrieved it and found something else of mine that I had left.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. We hope to see you in a future stay with us.
Other trip Oct 27, 2014
Elizabeth
CA
2.0 / 5Fair
"Victoria bc. Next to trans canada hwy"
Wast not impressed with the facilities. Would not stay again
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience did not meet your expectations. We thank you for your candidness.
Other trip Oct 4, 2014
A Traveler
CA
4.0 / 5Excellent
"On the edge of town"
Needed a place to stay before catching ferry to Anacortes. Surprisingly quiet for being on the highway.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. We hope to see you again on a future stay.
Other trip Oct 3, 2014
Knitter
CA
5.0 / 5Outstanding
"Good location and room for the price"
The room was big, beds were comfortable and the breakfast that was included was great! The location was a couple minutes bus ride away, and not a very long walk. There is also a liquor store attached to the hotel, so, I think I just made the decision for you.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you again in a future stay.
Other trip Sep 23, 2014
Brigitte
CA
2.0 / 5Fair
"Disappointing"
Hotel was farther away from harbor/downtown area than we expected. Lobby, hallways main areas seemed dirty with smell and dirty carpets. The room was ok but had an odor, bedding & towels thin & well used, greyish. Air conditioner did not work properly. Remote for tv did not work for channel change or volume. Would never stay here again or recommend.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comment. Sorry, to hear your stay was not up to your standards.
Other trip Sep 22, 2014
Mary
CA
2.0 / 5Fair
"Not your regular standard of a Super 8 hotel"
I was very disappointed with the room. Scuff marks on the wall, sink and bathroom drains not working (we were on the 2nd floor!). Thin windows facing a very busy street (sirens ect). I would never recommend this particular Super 8. The $116.00 room after taxes was almost $150 and having a little dog cost another $25.00. Ended up costing us close to $200.00 for this lousy room. Never again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectations. Thank you for your comments.
Other trip Sep 18, 2014
Sheila
CA
3.0 / 5Good
"lots of noise"
rooms where hot and stuffy and very noisy , air conditioning did not work .
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectation. Thank you for your comments.
Other trip Sep 8, 2014
A Traveler
CA
1.0 / 5Poor
"Love to travel"
Rugs stained and dirty, funny smell in the room. The floor on the upper levels feel uneven like they are rotting. No wifi even though they say there is. Too far to walk downtown, you will have to drive. The bed and furniture in the room was old and outdated. This hotel needs complete renovations.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for the review. Sorry we did not meet your expectations.
Other trip Sep 3, 2014
like to travel
CA
1.0 / 5Poor
"Hotel needs renovations. Rooms are not beautiful."
Wifi didn't work. Carpets stained and dirty flooring felt uneven on upper floors like it was rotting. There was a funny smell in the room and the bed and furniture were dated. I would not stay at this hotel again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not up to your expectations.
Other trip Sep 2, 2014
like to travel
CA
1.0 / 5Poor
"Disappointed"
1. Upon walking up to the hotel there was a man unconscious in the parking lot with an ambulance attending him. 2. Lobby was outdated and carpet had seen better days. 3. Elevator fits maybe three people 4. Carpet in the halls and room stained. Floor felt uneven like it was rotting. Kind of scary and room had a funny smell. 5. Bathroom was clean and decent shape although small. 6. Beds and bedding old. 7. TV old school but cable worked fine. 8. Window air conditioner worked. 9. Continental breakfast consisted of pastries, bagel toast cereal and apples/oranges this was included with the room. For the price I would not stay here again. Don't be fooled by the sign that says "beautiful rooms". They are not.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry, we didn't meet your expectations. Thank you for the review.
Other trip Aug 30, 2014
like to travel
CA
1.0 / 5Poor
This hotel has to be the worst that I ever have seen! The room smelt mouldy and old! It had no air conditioning with the room being super hot! We left right away and got our money back! There was no apologies said to us! The front desk attendant was rude and not accommodating at all!! The best thing we did at the hotel was walk out!!! Disappointing for our capital city!!
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectation. Thank you for your comment.
1 night trip Aug 26, 2014
A Traveler
CA
1.0 / 5Poor
"Close to downtown"
Unclean snd unfriendly. I would not recommend it to a friend.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comment. Sorry to hear your stay was not to your expectation.
Other trip Aug 19, 2014
roz
CA
1.0 / 5Poor
"Never again!"
The room we were given had a broken air conditioner and was sweltering! We're told that the hotel doesn't advertise that it has A/C and manager doesn't think the Victoria climate warrants it. This is what they want our first impression to be? Requested another room and was given one directly across that did have A/C. Rugs stunk in the hallways and rooms, doors and knobs were sticky and the bedspreads were the old ugly (who knows when the last time they were cleaned) 70's style polyester.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear about your discomfort.
Other trip Aug 11, 2014
TC
CA
2.0 / 5Fair
"Good price but u get what u pay for"
All rooms have air conditioner but most do not work. Talk to front counter, and was told owner does not believe in air conditioning???? Therefore he is not recharging/ repairing any of the air conditioning. It was July and hot.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear about your discomfort.
Other trip Aug 10, 2014
mitch
CA
3.0 / 5Good
"Average hotel"
Average hotel; when we went for breakfast found the Breads finished hotel inquired at admin... But blunt response no attempt to provide breads...hotel should have provided drinking water at breakfast service...
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not to your expectations.
1 night trip Aug 5, 2014
A Traveler
CA
2.0 / 5Fair
"Nothing special but no bed bugs!"
The hotel is old and it shows. Carpets are grubby and need an upgrade. Our room was basic housekeeping was ok on hard surfaces etc. but the carpets around the walls looked like they hadn't seen a good cleaning for a long time. The continental breakfast was basic and ok but their were fruit flies around the juice dispenser. We rented a second room for visiting family and they got one with a broken air conditioner... rate was the same and we were told that since they don't advertise A/C that it wasn't required to work... Wow! Did a thorough check when we arrived and found no bedbugs so that was positive. I didn't feel the need to leave but I doubt that I will go back. Oh and we had a tube tv if that matters to you.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not up to your standards.
3 night trip Jul 31, 2014
A Traveler
CA
3.0 / 5Good
"Friendly Staff and Great for the Price"
The hotel was the perfect rate to fit my budget needs and close to where I needed to be as it was a short drive to downtown Victoria. The continental breakfast wasn't the best as it was very limited, but it was free, it filled the need and didn't negatively affect my stay. The staff were friendly and the room was comfortable, clean and met my basic expectations. I would stay here again as I overall enjoyed my stay.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We look forward to seeing you again in a future stay.
2 night trip Jul 20, 2014
A Traveler
CA
2.0 / 5Fair
"Dirty"
There was mold on the drapes and the floor boards had splash marks on them. The staff was very friendly though and helpful.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear the rooms were not to your standards.
Other trip Jul 31, 2014
andrea
CA
5.0 / 5Outstanding
"Close to everything I needed"
Comfortable bed. Very clean room & close to everything
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. They are very important to us.
Other trip Jul 28, 2014
A Traveler
CA
2.0 / 5Fair
"No Air condition"
Hotel does not have an air condition. Breakfast room is too small to fit 10 people in there.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay did not meet your expectations. Thank you for your comments.
1 night business trip Jul 22, 2014
A Traveler
CA
1.0 / 5Poor
not at all comfortable...... there was no airconditioning though it was mentioned on the website........ the hotel had downgraded and we were not informed. it was extremely hot and we had small kids and couldn't sleep all night.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not up to your standards. We thank you for your comments.
1 night trip Jul 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"reasonable price for season."
Good location, quick check in, very friendly staff.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you in a future stay.
Other trip Jul 20, 2014
Shelley
CA
2.0 / 5Fair
"State of the room"
A/C was broken and nobody told us about it. There was two little fans in the room as they knew about the A/C problem. It was super hot day so the room was hot a muggy.
Genuine Expedia guest review
Response by Super 8 Victoria BC
The Super 8 Victoria Management and staff want to say Thank you for your review. We unfortunately do not advertise having ac but we appreciate all the feedback we receive. Thank you for staying with us.
Other trip Jun 30, 2014
Shane
CA
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