All hotels in Victoria, British Columbia, Canada
1 room, 2 adults
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2915 Douglas St, Victoria, BC, V8T4M1, Canada, ‏‎855-238-1592
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3.2 / 5Good

Score breakdown (from 249 reviews)

Average rating for:

  • Cleanliness
    3.5
  • Service
    3.5
  • Comfort
    3.2
  • Condition
    3.0
  • Neighborhood
    3.3

The following English reviews were posted by hotels.com guests from other countries:

5.0 / 5Outstanding
"Good location and room for the price"
The room was big, beds were comfortable and the breakfast that was included was great! The location was a couple minutes bus ride away, and not a very long walk. There is also a liquor store attached to the hotel, so, I think I just made the decision for you.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you again in a future stay.
Other trip Sep 23, 2014
Brigitte
CA
2.0 / 5Fair
"Disappointing"
Hotel was farther away from harbor/downtown area than we expected. Lobby, hallways main areas seemed dirty with smell and dirty carpets. The room was ok but had an odor, bedding & towels thin & well used, greyish. Air conditioner did not work properly. Remote for tv did not work for channel change or volume. Would never stay here again or recommend.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comment. Sorry, to hear your stay was not up to your standards.
Other trip Sep 22, 2014
Mary
CA
2.0 / 5Fair
"Not your regular standard of a Super 8 hotel"
I was very disappointed with the room. Scuff marks on the wall, sink and bathroom drains not working (we were on the 2nd floor!). Thin windows facing a very busy street (sirens ect). I would never recommend this particular Super 8. The $116.00 room after taxes was almost $150 and having a little dog cost another $25.00. Ended up costing us close to $200.00 for this lousy room. Never again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectations. Thank you for your comments.
Other trip Sep 18, 2014
Sheila
CA
3.0 / 5Good
"lots of noise"
rooms where hot and stuffy and very noisy , air conditioning did not work .
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectation. Thank you for your comments.
Other trip Sep 8, 2014
A Traveler
CA
1.0 / 5Poor
"Hotel needs renovations. Rooms are not beautiful."
Wifi didn't work. Carpets stained and dirty flooring felt uneven on upper floors like it was rotting. There was a funny smell in the room and the bed and furniture were dated. I would not stay at this hotel again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not up to your expectations.
Other trip Sep 2, 2014
like to travel
CA
1.0 / 5Poor
This hotel has to be the worst that I ever have seen! The room smelt mouldy and old! It had no air conditioning with the room being super hot! We left right away and got our money back! There was no apologies said to us! The front desk attendant was rude and not accommodating at all!! The best thing we did at the hotel was walk out!!! Disappointing for our capital city!!
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not to your expectation. Thank you for your comment.
1 night trip Aug 26, 2014
A Traveler
CA
1.0 / 5Poor
"Close to downtown"
Unclean snd unfriendly. I would not recommend it to a friend.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comment. Sorry to hear your stay was not to your expectation.
Other trip Aug 19, 2014
roz
CA
1.0 / 5Poor
"Never again!"
The room we were given had a broken air conditioner and was sweltering! We're told that the hotel doesn't advertise that it has A/C and manager doesn't think the Victoria climate warrants it. This is what they want our first impression to be? Requested another room and was given one directly across that did have A/C. Rugs stunk in the hallways and rooms, doors and knobs were sticky and the bedspreads were the old ugly (who knows when the last time they were cleaned) 70's style polyester.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear about your discomfort.
Other trip Aug 11, 2014
TC
CA
2.0 / 5Fair
"Good price but u get what u pay for"
All rooms have air conditioner but most do not work. Talk to front counter, and was told owner does not believe in air conditioning???? Therefore he is not recharging/ repairing any of the air conditioning. It was July and hot.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear about your discomfort.
Other trip Aug 10, 2014
mitch
CA
3.0 / 5Good
"Average hotel"
Average hotel; when we went for breakfast found the Breads finished hotel inquired at admin... But blunt response no attempt to provide breads...hotel should have provided drinking water at breakfast service...
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not to your expectations.
1 night trip Aug 5, 2014
A Traveler
CA
2.0 / 5Fair
"Nothing special but no bed bugs!"
The hotel is old and it shows. Carpets are grubby and need an upgrade. Our room was basic housekeeping was ok on hard surfaces etc. but the carpets around the walls looked like they hadn't seen a good cleaning for a long time. The continental breakfast was basic and ok but their were fruit flies around the juice dispenser. We rented a second room for visiting family and they got one with a broken air conditioner... rate was the same and we were told that since they don't advertise A/C that it wasn't required to work... Wow! Did a thorough check when we arrived and found no bedbugs so that was positive. I didn't feel the need to leave but I doubt that I will go back. Oh and we had a tube tv if that matters to you.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear your stay was not up to your standards.
3 night trip Jul 31, 2014
A Traveler
CA
3.0 / 5Good
"Friendly Staff and Great for the Price"
The hotel was the perfect rate to fit my budget needs and close to where I needed to be as it was a short drive to downtown Victoria. The continental breakfast wasn't the best as it was very limited, but it was free, it filled the need and didn't negatively affect my stay. The staff were friendly and the room was comfortable, clean and met my basic expectations. I would stay here again as I overall enjoyed my stay.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We look forward to seeing you again in a future stay.
2 night trip Jul 20, 2014
A Traveler
CA
2.0 / 5Fair
"Dirty"
There was mold on the drapes and the floor boards had splash marks on them. The staff was very friendly though and helpful.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. Sorry to hear the rooms were not to your standards.
Other trip Jul 31, 2014
andrea
CA
5.0 / 5Outstanding
"Close to everything I needed"
Comfortable bed. Very clean room & close to everything
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your comments. They are very important to us.
Other trip Jul 28, 2014
A Traveler
CA
2.0 / 5Fair
"No Air condition"
Hotel does not have an air condition. Breakfast room is too small to fit 10 people in there.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay did not meet your expectations. Thank you for your comments.
1 night business trip Jul 22, 2014
A Traveler
CA
1.0 / 5Poor
not at all comfortable...... there was no airconditioning though it was mentioned on the website........ the hotel had downgraded and we were not informed. it was extremely hot and we had small kids and couldn't sleep all night.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Sorry to hear your stay was not up to your standards. We thank you for your comments.
1 night trip Jul 12, 2014
A Traveler
CA
5.0 / 5Outstanding
"reasonable price for season."
Good location, quick check in, very friendly staff.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind words. We hope to see you in a future stay.
Other trip Jul 20, 2014
Shelley
CA
2.0 / 5Fair
"State of the room"
A/C was broken and nobody told us about it. There was two little fans in the room as they knew about the A/C problem. It was super hot day so the room was hot a muggy.
Genuine Expedia guest review
Response by Super 8 Victoria BC
The Super 8 Victoria Management and staff want to say Thank you for your review. We unfortunately do not advertise having ac but we appreciate all the feedback we receive. Thank you for staying with us.
Other trip Jun 30, 2014
Shane
CA
1.0 / 5Poor
"Awful"
The hotel, including staff, is in major need of upgrading.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
We are sorry that your experience at the Super 8 Victoria did not meet your expectations. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future if you would let us know when you are traveling to Victoria, BC again.
1 night trip Jun 21, 2014
A Traveler
CA
3.0 / 5Good
"Ok stay - close to amenities"
Rooms should not smell like the person who stayed before me. It was not nice to walk into. The computer in the breakfast room should be kept up to date - run fast and efficiently... I could not get the information I needed because of it's issues.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience at the Super 8 Victoria did not meet your expectations. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future if you would let us know when you are traveling to Victoria, BC again.
Other trip Jun 17, 2014
A Traveler
CA
4.0 / 5Excellent
"Clean, quiet and close enough to downtown"
The Super 8 didn't disapoint. We wanted a clean and unexpensive option to stay the nigth at Victoria. The room was clean and the internet work perfectly; small room but comfortable enough. Close to downtown and everything we wanted to see but away from the noise and the crowd. The price included a good continental breakfast, which is enough to start your day and not every hotel offers. The only bad thing was the air conditioner wasn't working but we didn't need it. I will go back again to this hotel.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
1 night trip May 30, 2014
Monica
CA
3.0 / 5Good
"cheap"
The room, over looking busy Douglas street, was noisy.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Your feedback is not only helpful to us, but to our future guests as well. If guests are unaccustomed to living in the city, the road noise can be troublesome for many in town properties. We do make our best attempt to fulfill guest requests for the quiet side of the building.
Other trip May 26, 2014
A Traveler
CA
2.0 / 5Fair
"Front desk clerk was unprofessional"
Arrived and did not receive a warm welcome. Clerk seemed frazzled and was very negative. She was also very unprofessional when requesting assistance from another staff member with regards to room availability. Lobby had 6 or so guests who witnessed her behaviour. Very disappointing and unprofessional, there was sighing and moaning being displayed by her which should not be something witnessed by your guests. Was not a very good listener as she seemed to be on her own mission...I have never experienced such poor service and have stayed in many hotels across Canada as well as the US. I will not be recommending super 8's nor will I choose to stay at one moving forward due to this experience. Having said this, the cleaning staff was extremely friendly as well as the other employee who was on the receiving end of her managers unprofessional behaviour. I certainly hope this manager gets the assistance she needs to develop the necessary communication and leadership skills needed to encourage staff and ensure guests are welcome and return.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience at the Super 8 Victoria did not meet your expectations. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future if you would let us know when you are traveling to Victoria, BC again.
Other trip May 21, 2014
A Traveler
CA
4.0 / 5Excellent
"Good value"
Clean and quiet. Decent continental breakfast. Good beds.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel
Other trip May 18, 2014
A Traveler
CA
2.0 / 5Fair
Noisy location.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Your feedback is not only helpful to us, but to our future guests as well. If guests are unaccustomed to living in the city, the road noise can be troublesome for many in town properties. We do make our best attempt to fulfill guest requests for the quiet side of the building.
6 night trip Apr 16, 2014
A Traveler
CA
4.0 / 5Excellent
"Clean room and Handy to Mayfair mall"
The experience was good. Location was satisfactory, room nice and clean but small. Staff was helpful. Would stay there again.
Genuine Expedia guest review
Other trip Apr 25, 2014
Peter
CA
3.0 / 5Good
"Get what you paid"
Air-con not working. Free breakfast very basic bread, muffins, fruits, cereal, etc. No cooked items like eggs or sausage.
Genuine Expedia guest review
Response by Super 8 Victoria BC
The Super 8 Victoria Management and staff want to say Thank you for your review. We appreciate all the feedback we receive. Thank you for staying with us.
Other trip Apr 6, 2014
A Traveler
CA
3.0 / 5Good
"Central location"
The hotel was OK. We spent little time there but I can say the bed/pillow were very comfortable; breakfast was too starchy.
Genuine Expedia guest review
Response by Super 8 Victoria BC
The Super 8 Victoria Management and staff want to say Thank you for your review. We appreciate all the feedback we receive. Thank you for staying with us.
Other trip Apr 3, 2014
Barb
CA
2.0 / 5Fair
"old run down facility, rude front desk staff"
very poor check-in experience, most pathetic continental breakfast that \I have had to eat in years.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience at the Super 8 Victoria did not meet your expectations. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future if you would let us know when you are traveling to Victoria, BC again.
Other trip Mar 24, 2014
Chris
CA
4.0 / 5Excellent
"Great Value"
Great Value for the price. Would stay again. Had a suite for our family with 2 adults and 3 small children. We had space and comfort. Clean room and good, hearty breakfast included. Thank you.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
4 night trip Feb 24, 2014
Family of 5
CA
4.0 / 5Excellent
"Nice place"
No problems at all - good cheap place. Bed wasn't so new, but still comfortable. Handy location between downtown and mall shopping.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
Other trip Feb 15, 2014
A Traveler
CA
3.0 / 5Good
"hotel visit"
I spoke to an east indian man who was the night auditor and he was extremely rude .. the girls during the day were very nice
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for the review, they are important to us.
Other trip Feb 13, 2014
rener
CA
5.0 / 5Outstanding
"we'll be back"
Our first time at this hotel; had to drive around the block to enter but we figured it out. Close to Mayfair Mall and to the downtown. Good value plus it includes FREE breakfast. Pastries were fresh and the coffee was good what more do you need.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
1 night family trip Feb 7, 2014
Catherine
CA
3.0 / 5Good
"Comfortable"
We found it a good location.Easy to get to. Close to downtown. We were visiting family so spent little tine in room.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
Other trip Feb 7, 2014
knitter
CA
3.0 / 5Good
"within walking distance of things i needed to use."
i have stayed here before and so i had a fair idea of what to expect.got a good rate on my room,location was very convenient about a ten minute drive to downtown.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
3 night trip with friends Jan 30, 2014
tony
CA
2.0 / 5Fair
"Not a place I would return to."
Not impressed. For a room that was 78 bucks, I should not have to clean out the fridge of old stinky food. There was hair in my bed and the walls in the bathtub had grime built up on them. The stair well need to be vacuum and the list goes on. I told the desk staff and when I went to check out the next day the manager had no idea. Poor communication.
Genuine Expedia guest review
Response by Super 8 Victoria BC
We are sorry that your experience at the Super 8 Victoria did not meet your expectations. We make it a practice to share all our guest’s comments with our staff and management team. It is through comments such as yours that we work to help improve guests' experiences. We thank you for your candidness. We've appreciated your business in the past and hope you will feel comfortable enough to try us again in the future if you would let us know when you are traveling to Victoria, BC again.
Other trip Jan 27, 2014
A Traveler
CA
3.0 / 5Good
"Good for all your needs"
I booked four nights here as I was recording an album with my band who all live in Victoria, me I live in Vancouver, Anyway, for what it's worth, I found my stay more than adequate. The rooms are clean, quite and happy staff. I would stay here again.
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for choosing to stay at our Super 8 Victoria hotel. Hope you enjoyed your stay. We look forward to seeing you in the near future.
4 night business trip Jan 14, 2014
Harpdog Brown
CA
3.0 / 5Good
"Very good for price, (thanks Expedia)!"
Handy to Capital Iron and China Town, good parking and our room was quiet. Would have rated higher if not for the unkemptness of bathroom and carpet needed a good steam cleaning. Sheets and towels were clean and staff was helpful. Would stay there again.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for choosing the Super 8 Hotel. We hope to see you in the near future again!
Other trip Jan 10, 2014
Deb
CA
4.0 / 5Excellent
Super 8 as advertised. Got exactly what I expected
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for choosing the Super 8 Victoria. We hope to see you again in the near future.
1 night trip Dec 29, 2013
Adam
CA
4.0 / 5Excellent
"Good value Hotel with free parking"
I have stayed in this hotel a number of times and for the price, it is a great value. It is reasonably close to the downtown hotspots but has free parking and wifi which a lot of the downtown hotels do not at twice the price. Staff is always friendly and eager to please. My only complaint is that it's high time they started to replace their beds and occaisonally (but not often) noise from other rooms can be annoying. Rooms are clean with fridges, sink and microwaves and every time I have stayed there everything has been in working order. Can't always say that for other budget hotels. Book this one early as they fill up faster than the other budget hotels in the city.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for taking the time to write a description of your stay. We hope to see you again in the near future.
Other trip Jan 1, 2014
Birdlady
CA
3.0 / 5Good
"Not as good as past stays at the same hotel"
We have stay at least a half dozen times at the Super 8 in Victoria and have been very happy. This time however, the cleanliness of the breakfast room, and the cleaning of the room left much to be desired.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for taking the time to write a description of your stay. We hope to see you again in the near future.
Other trip Dec 31, 2013
B. Dawn
CA
3.0 / 5Good
"Not as good as past stays at the same hotel"
We have stay at least a half dozen times at the Super 8 in Victoria and have been very happy. This time however, the cleanliness of the breakfast room, and the cleaning of the room left much to be desired.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for taking the time to write a description of your stay. We hope to see you again in the near future.
Other trip Dec 31, 2013
B. Dawn
CA
4.0 / 5Excellent
it was easy to find, friendly, clean, comfortable, convenient and close to where we wanted to be. it was exactly what we were looking for!
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for staying at our Super 8 Hotel. We look forward to seeing you in the near future.
Other trip Dec 23, 2013
A Traveler
CA
4.0 / 5Excellent
"Well-located hotel"
We found the Super 8 was within easy driving distance of very good shopping and entertainment.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
Other trip Nov 17, 2013
Katy
CA
4.0 / 5Excellent
"Good value for money"
Good value for money, clean and comfortable is all you want at this price and the breakfast is just added value!
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
1 night trip Nov 11, 2013
Nancy
CA
5.0 / 5Outstanding
"good value"
good location, good value for money, great staff
Genuine Hotels.com guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
1 night trip Nov 11, 2013
Rick
CA
4.0 / 5Excellent
"Nice stay at super 8"
We had a good experience at the Super 8 in Victoria. The staff was flexible and helpfull for informations and taking reservation , the room was clean and the continental breakfast was acceptable.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for your kind comments. We are glad you have enjoyed your visit to the Super 8 Hotel in Victoria, BC. We look forward to welcoming you back to Victoria again soon and we hope you’ll stay with us at the Super 8 Hotel!
Other trip Nov 11, 2013
A Traveler
CA
4.0 / 5Excellent
"Quiet and comfortable."
It suited our requirement for our 2 day stay - close to city centre and close to Mayfair Shopping Mall.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Thank you for choosing the Super 8 Victoria hotel. We are you enjoyed your stay. Thank you
Other trip Nov 2, 2013
Heather
CA
4.0 / 5Excellent
"Great for a night"
Stayed at the Super 8 for 1 night while I was in town to run the Victoria Marathon. Very pleased with the FREE continental breakfast (great way to fuel up before the race). Accommodated our request for a late checkout. Hotel is a little run down and rooms were small but great for a night or 2. Beds & pillows were a little uncomfortable.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear your room did not meet your expectations. We are glad you enjoyed your breakfast. We also hope you did well in the marathon. Thank you for staying with us and for your comments.
Other trip Oct 22, 2013
A Traveler
CA
2.0 / 5Fair
"Hotel close to main drag in Victoria."
Hotel still being renovated. Slight odour and stained rugs in hallway. Bedspread in room had a burn hole it it. Caused me to question entire cleanliness of hotel. Ended up not staying - went to another hotel.
Genuine Expedia guest review
Response by Super 8 Victoria BC
Sorry to hear we did not meet your expectations. Thank you for your comments.
Other trip Oct 22, 2013
Gerry
CA
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