Delano - Miami Beach

Been going to the Delano for the last 15 years. It is still the coolest hotel in South Beach and the staff is always helpful, always smiling, always professional.

Genuine Hotels.com guest review

xcellent work.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Fun relaxing energizing nice mix of guests . Staff was friendly . Bianca (restaurant)wasvery good . Pool was fun live musuc (dj) ! Overall we will go back !!!

Genuine Expedia guest review

lovely hotel; been there before; great pool/beach area---cafe food nicely presented, tasty

Genuine Hotels.com guest review

The room was a little small - bathroom was tiny - the hotel is beginning to show her age

Genuine Expedia guest review

I enjoyed my stay and think that the service level at the hotel is excellent. Very different from what I usually stay at but that is a big part of going to South Beach.

Genuine Hotels.com guest review

Beautiful hotel right in the middle of everything in South Beach. Great location, fabulous beach access, great service. Bed was the most comfortable bed I've ever slept on. A little pricey but well worth it. Only complaint would be the honking of taxis outside the hotel entrance is noisy and non stop. Dont ask for a city view room for that reason.

Genuine Expedia guest review

nice , elegant hotel! staff very well trained and very polite all of them

Genuine Expedia guest review

Awesome time, and great location. Was a blast. Don't forget to walk the premises, there is a night club located at the bottom of the club and a nice restaurant overlooking the swimming pool.

Genuine Expedia guest review

everybody was very helpful and lived up to the expectations of the Hotel

Genuine Expedia guest review

I was very disappointed from the moment I entered the Hotel. There is this god-awful smell in the lobby area...like mold, ammonia and perfume all mixed together. I thought, what did we book here? This is 5 star? The room had mold on the ceiling, windows and in the closet area, and then the bathroom, well let's just say you need to turn sideways to get […] out of the shower. Also, extremely expensive, even for lunch. However, the grounds are beautiful, the pool and staff is amazing and of course the location. I gave an OK rating on the hotel but a superb rating for the location, the beach and the staff. Extremely expensive! This is not a hotel for students to stay at...way to expensive. Even to reserve chairs at the pool or on the beach was $20 per Read more

Genuine Expedia guest review

Good location..if you like to party this is the hotel right for you...I don't think is a family friendly hotel...your children might get bored.

Genuine Expedia guest review

We really enjoyed the whole experience. The room was small but it had everything we needed. The light on the bedroom door did not easily turn off because of chipped paint, but overall we had a wonderful time. The pool and meal service was exceptional.

Genuine Expedia guest review

a little expensive, but great, in special the staff.

Genuine Expedia guest review

I do love the Delano. Located close to everything, great room and amazing pool. The staff go out of their way to make you comfortable and you'll never feel more like a celebrity than a day buy their pool. A must stay.

Genuine Hotels.com guest review

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Genuine Hotels.com guest review

Spent 5 nights at the Delano and had an amazing time. Everything was first class. We loved the pool and beach service and had a great dinner at Bianca. Monday night at FDR was also a great time. Looking forward to returning soon.

Genuine Expedia guest review

Since I arrived late at night there was a problem with the front desk clerk who was rude and uncaring. However the front desk staff the following morning was wonderful and when I complained to the general manager the following day he was very upset and tried to rectify the situation. Unfortunately it was too late as I was leaving.

Genuine Hotels.com guest review

Staff and service was excellent. Beautiful pool. Great location - walking distance to many restaurants. Enjoyed the bike. Workout room is in the basement and not very nice. Beach could be cleaner. I would expect a hotel of this category to rake through the sand every evening. The beach is full of plastic pieces, scraps, cigarettes... Also by noon the […] pool music gets very load. Read more

Genuine Expedia guest review

Great location and excellent staff. Noisy trendy pool party on Sunday but the rest of the week the pool is serene. New club FDR in the basement is ok. White rooms, white chairs umbrellas at pool and beach very nice. Deluxe room is ok space but the bathrooms feel cramped... my only complaint. No more award winning Blue Door restaurant however.

Genuine Expedia guest review

My husband and I stayed at the Delano for 4 nights. We experienced the most impeccable service consistently. Everyone was very accommodating , service oriented and polite. The pool was fantastic and the ocean is literally in your backyard.

Genuine Hotels.com guest review

Had 8 days of fun comfort and relaxation. Staff was truly outstanding and fun. Spent time just reading and relaxing yet could go to the beach as well as the close by Lincoln Open air mall area. People watching was really fun. Meet lots of interesting people and felt completely safe in that area.

Genuine Expedia guest review

Amazing hotel and surroundings except extremely slow service and elevators. Plus 2 cups of regular coffee to the room for $30, what is that about?

Genuine Expedia guest review

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Genuine Hotels.com guest review

Great vibe ...trendy and fun...service needs a bit of a lift!

Genuine Expedia guest review

Amazing hotel and fun time. Rooms are beautiful, visitors are beautiful and rich people. Room is very clean, very friendly personal (they make a lot of money on tips, so they look very happy). Even room cleaning service can clean your room ANY convinient time for you, you don't have to wake up earlie so they can clean the room. So you feel simply on […] vacation. Read more

Genuine Expedia guest review

Exterior areas of the hotel such as swimming pool, restaurants, lobby, club, etc are perfect. But my expectation was little bit higher for rooms. Bathrooms are very small, it's difficult and some times impossible to connect to wifi in some rooms. Actually we had connection problem in our room but we asked to change our room and it was accepted immediately. […] In summery, we had an amazing time there and we enjoyed are staying. Hotel has a very friendly and poliet staff. Thank you. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review

Far too expensive. Stay at other hotels only feet and or 1 block away for much less.

Genuine Hotels.com guest review

Great property

Genuine Expedia guest review

Luxury all the way!

Genuine Expedia guest review

Having lived in Florida for 20 years, but haven't been back in 15, I was surprised to see how big South Beach has grown...and the Delano is a centerpiece of the area. The all-around service from valet to poolside was top notch. I can see why all of the celebs dig this hideout over some of the larger hotels. Very private, excellent experience! Just be […] prepared to spend some money, as the prices are high. But you get what you pay for! Read more

Genuine Expedia guest review

The Delano (for the second time) was heaven on earth; exceptional service and amenities. My husband and I had a fun and romantic time. It's a great place to hang and people-watch :) We love the beach, the pool, the gym, the cocktails, the cute clean rooms, and the friendly staff. We will definitely be back!

Genuine Expedia guest review

Rip off.

Genuine Expedia guest review

This hotel, in an excellent location, was too busy being hip to be useful. Rooms too small, too white; no place in the hotel for coffee, breakfast; interesting but there's only so much you want to look at chartreuse walls and white pants. Overall, no sense of comfort. Trying too hard always seems to take so much energy, and that is not conducive to […] relaxing. For me. If the under 30 crowd can afford this place, they can have it. Read more

Genuine Hotels.com guest review

My friend and I decided to stay at the Hotel Delano because it had a beautiful lobby, great reputation, and a gorgeous stretch of beach. My friend had stayed at Loews before, just one block over, but I opted for the Delano over Loews because of its swank look and reported happening nightlife. Epic fail. Our best experience was at check-in: We had trouble […] with our key and had to return to the front desk twice. For our inconvenience, the manager on duty upgraded us to a top-floor ocean-view room. It was a very courteous gesture, but we were surprised to find the room tiny and the décor mediocre (made us wonder what our initial room would have looked like). My friend and I have both stayed at boutique hotels before - in Miami and elsewhere - so we were expecting less room and more pizzaz, but our suite left much to be desired. The room was miniscule, there was no balcony, and for all the hype the white-on-white shabby chic ambience was unexciting. The bathroom had a beautiful big shower (no bathtub), but it was also very small, and the accents that were employed to "hip" up the décor didn't work, i.e. a silver ladder was meant to be a towel rack, but the rungs weren't big enough to accommodate folded towels ... so ... what's the point? The first day of our stay we had good housekeeping service, but the second day the housekeeper didn't show up until nearly 4 pm. We were in the room at that time getting ready for the evening, so we asked her if she could please come back later. She told us that she stopped working at 5 pm. ?? Not her fault, but ... ?? Why wasn't the room cleaned earlier? We hadn't been in it all day. I didn't use the gym, but my friend did. She reported that the gym was in the basement tucked into a spare room near the service areas - standard in a lot of hotels but a bit disappointing when compared to the nearby and more affordable Loews' poolside gym/spa. Nonetheless, the facility was okay - very clean - but it was rather cramped in there. But th Read more

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Genuine Hotels.com guest review

The service at the Delano was impeccable! The hotel was very clean and every employee greeted you with a smile. The food at the restaurant was very good. The service at the beach was also excellent.

Genuine Expedia guest review

We had a great time at the Delano. We like trying a new hotel with every visit to SOBE and this was our first time at the Delano. Pool and Bar service were fantastic - especialy appreciated the strawberry/basil capriana! Well stay at the Delano again

Genuine Expedia guest review

It was a great experience and truly a place to people watch as well as the perfect combination of being in the middle of everything (right on the beach and also in the middle of the part of town you want to be in), while still having your own secluded pool to get away to if things are too crazy! Drinks are expensive at the hotel, which is probably why […] people bring out some of their own in their own carriers, but the food is fantastic. Amazing service - you will enjoy it -- high pace day in and day out. Great gym. Read more

Genuine Expedia guest review

We had a wonderful time and found the hotel to absolutely beautiful. The architec's vision was so fascinating in making the hotel appear as he saw his house through a child's eye. The room was great and the bed was extremely comfortable. Only had one bad experience where we were served food that had been sitting cold and been eaten on by birds. Another […] guest saw what was happening and stopped us before we ate any of the food. I did not feel the management handle the situation well. This happened in the pool area. The Techno music constantly playing at the pool was a little much. We will stay there again. Hopefully we will be back in August. Read more

Genuine Expedia guest review

Good location. Nice beach and pool. Clean room. Good food. Expensive drinks. Small room. Overall its a good choice but the drinks are expensive so you'll be better off taking your own bottle to the beach.

Genuine Expedia guest review

Ok, but not exceptional. Very noisy. Staff not particularly friendly. Decoration a bit hold at this point

Genuine Hotels.com guest review

Stayed two nights and had a great time! The only down side was the breakfast on morning of arrival. Had eggs benedict which was two poached eggs on toast with cold tomato and no hollandaise or sides plus warm aged coffee. The bill was $47. We never ate there again.

Genuine Hotels.com guest review

Beautiful hotel. Staff were always courteous. Very enjoyable stay. Recommended.

Genuine Expedia guest review

We were on our way back home from somewhere else and decided to sound the night in Miame. I had heard about the Delanoand am so glad we decided to stay. The room was very comfortable, the food in the restaurants great and the service top-notch. And favourite part of all was just hanging in the hammock they have out back. Highly recommend.

Genuine Hotels.com guest review

Overpriced, - can't believe you pay extra for internet service AND beach umbrellas, starting to show it's age - looks tired - pool drink proces ludicrous - get your own at Walgreens and head to the beach - beware Saturday and Sunday poolside - every weekend is Spring Break. Blue Room dinner food remains amazing. Staff friendly. Much prefer the Shore […] Club, and the Ritz Carlton next door is cheaper and beautiful. Afraid I won't return, but like with Concorde, good to have done it !. Read more

Genuine Hotels.com guest review

Had an aweome time at the Delano! Everything about the hotel exceeded our expectations. The service was fantastic, especially the concierges Brian and Ed (gave us great recos for everything). This is THE hotel to stay at if you're looking to be in the heart of the scene in South Beach. Very chic and trendy yet comfortable. Didn't have one bad meal while […] we were there. The club in the bottom floor was great, the DJ playing music in the lobby bar was great, which attracted gorgeous women, but most of all the quality of the people staying at the hotel made it great. I don't think I could stay anywhere else in SoBe. Read more

Genuine Expedia guest review

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Genuine Hotels.com guest review