"Easy to get to"
The hotel was very easy to find...had no problem at all!Genuine Expedia guest review
"Great service and hot breakfast"
Everyone was nice at the hotel. Once we entered our room, the temperature was 79. After several minutes it rose to 80 having 4 people in the room. We adjusted the thermostat but after an hour and a half we contacted the front desk due to our room not cooling. They immediately came to correct the problem. We ended up moving rooms, and they gave us a […] bag of snacks and comped our room. I would have to say this is the best customer service we have ever received from hotel staff. The following morning when I inquired to ensure our card would be refunded as what was stated to us the previous night, the gentleman was not aware. He promptly stated he would retrain his staff and would e-mail Expedia to initiate our refund. Breakfast with sausage, eggs, biscuits, gravy, fresh fruit, etc was a plus. If we are ever in the area again, we will definitely stay here. Read moreGenuine Expedia guest review
"Enjoyed My Stay"
My Famliy took a July 4th weekend trip. The location was great and the hotel was very clean. The beds were very comfortable. I enjoyed the hotel having fresh water and fruit in the lobby at all times. I would for sure stay again. There was a mix up with our reservations but Rose and Michael were very helpful and made the stay great.Genuine Hotels.com guest review
Awful and rude never again !!Genuine Hotels.com guest review
"Lake Travis Getaway"
We thought the rooms were fabulous, perfectly decorated, high end Neutrogena bath products and enough towels etc. Ice machine was convenient to fill up our ice chests as well. The breakfast was very good with lots of variety and fresh fruits,oatmeals, cereals, baked goods and eggs both scrambled(powdered so not that great) and hardboiled. Several juice […] and tea/coffee options. The main lady overlooking the breakfast area was so polite and considerate. We will choose this Hapmton Inn again when in town! Read moreGenuine Hotels.com guest review
Room was kind of musty. Facilities looked worn. A/C did not work all that well. Someone siphoned gas out of my car overnight.Genuine Expedia guest review
"Nice hotel, friendly staff"
We were in town for X-games at Circuit of the Americas, which ia off of 183. So it was pretty convenient freeway access, although COTA is about 25 milea away. The ataff was very attentive and helpful. The breakfast buffet (included) was levels above what expected. Would stay here againGenuine Hotels.com guest review
"comfortable and quiet"
This was my first visit to the Hampton Inn Arboretum but I don't think it will be my last. The staff is attentive and friendly and the rooms are comfortable and immaculately clean. It appears that a lot of thought went into the the design of the rooms. No clutter and everything is located just where it should be - reading lamp next to the chair, outlets […] for chargers, closet behind the full length mirror, etc. I even got a call to my room 15 minutes after my arrival to check if "everything was to my satisfaction." Yes, yes indeed it was. Read moreGenuine Expedia guest review
The staffs are very friendly. Good quality of service.Genuine Hotels.com guest review
"Good central location"
Ended up with an accessible room, the room was muggy and the carpet was yucky. Hotel was great, breakfast was wonderful, just wasn't happy with the room.Genuine Hotels.com guest review
"Felt like I was at a "rich people" hotel"
The manager was so attentive I was afraid I was in the wrong hotel. It was the best service I had ever experienced.Genuine Hotels.com guest review
Only three minor issues were that the ice machine and coke machine were empty/not working all three nights of the stay. and would suggest a ceiling fan in rooms since no matter how low the thermostat was once the A/C kicked off room would get hot.Genuine Expedia guest review
Overall great stay.Genuine Hotels.com guest review
"Clean and nice but..."
The room, bed, bathroom, breakfast & service were all excellent. It was a bit pricey, and most hotels that are $80 a night cheaper have a fridge & microwave in the room, however. Overall we were happy though.Genuine Hotels.com guest review
"Nice rooms and clean too!"
This was a very, nice motel, clean and secure. Breakfast was yummy with a lot of choices. Pool area was excellent place to visit and play.Genuine Hotels.com guest review
"Nothing to say , just excellent BRAVO Hapmton Inn"
everything was just excellent, the room services, the breakfast, no neighbor noise. everything was just perfectGenuine Hotels.com guest review
Excellent service & excellent location. Eggs in breakfast needs to be improved.Genuine Hotels.com guest review
We had a lovely time during our stay. Breakfast aplenty. Quiet rooms. Good location. PS It was a pleasant surprise to encounter a native German speaking hotel employeeGenuine Hotels.com guest review
"Dog friendly hotel"
This is the third time I am here with my pet. Always my first choice in Austin.Genuine Expedia guest review
The room was comfortable and the staff was accomodating. Happened to be there on the same week as sxsw and even though there were quite a few bands staying as well the hotel was not noisy and we got good sleep . We will be backGenuine Hotels.com guest review
We enjoyed our stay. Great breakfast and a great room for the $$$.Genuine Hotels.com guest review
"Spring Break w Kids"
We planned to use this location as a campbase as we traveled to different spots in Hill Country. It was a fabulous options as it can be difficult to find comfortable hotels in Hill Country. Each staff member we encountered took special care to make sure all of our needs were meet to our satisfaction and beyond. The breakfast was perfect too!Genuine Expedia guest review
"Easy access to highway for all must-see sights"
We have a quick trip to Austin during a very busy time in the city and our stay at the Hampton Inn was very nice. We had easy access to the highway and were able to get to UT and the Capital easily. We would stay here again.Genuine Hotels.com guest review
"Will stay here again"
We had a great stay. Breakfast was very good and room was clean. However, upon checking in we requested the complimentary shuttle within a 5 mile radius for later that evening to drop us at the metro station. The woman at reception told us that it was only available for business. It would be better for them to take that out of the information for the […] hotel. Other than that I definitely recommend this hotel. Read moreGenuine Expedia guest review
Clean and comfortable room. Friendly, helpful staff. Would definitely stay here again!Genuine Hotels.com guest review
"Thanks for Taking Care of My Mom!"
I booked this hotel as my Mother was visiting us here in Austin. I have to say I am SO thankful for the staff accommodating all of my Mother's needs-from finding a room for her on the 1st floor since she partly used a cane, to switching her room to one that had a bathtub. The warm homecoming welcoming atmosphere was just the right thing AND she is planning […] to come back to stay! Thanks so much! Read moreGenuine Hotels.com guest review
"Conveniently located off Mopac"
Hotel staff was very friendly and hospitable. the room was adequately sized, not small at all. The complimentary breakfast was satisfactory. The Wi-Fi was excellent. I also utilized the fitness center which was a good basic workout. Overall, a pleasant stay.Genuine Hotels.com guest review
The staff was very friendly. The rooms were very clean and comfortable.Genuine Expedia guest review
"Good as always"
Hampton Inn is always a great experience. I haven't ever had issues with the chain, and this stay was right on par.Genuine Hotels.com guest review
"Great location and facility"
Always like the Hampton Inn, but this one was special because the front desk staff is helpful and courteous. On top of that the breakfast selections were multiple and enjoyable. You will like this place.Genuine Hotels.com guest review
"Good place to stay"
The location is nice because The Domain is less than a 3 minute drive - lots of shopping. The room was neat and they really are dog friendly. The price was also nice.Genuine Expedia guest review
"Austin Peaceful Island"
We were made to feel very welcome at this hotel. Nice quiet room, and helpful staff. Breakfast was great!!Genuine Hotels.com guest review
"nice hotel, not too far from downtown activities"
nice hotel, not too far from downtown activities. good breakfast.Genuine Expedia guest review
"NOT THE BEST NIGHT"
A MISERABLE NIGHT! THERMOSTAT IN ROOM INOP AS FAN ONLY WORKED MANUALLY..NOT NOTED UNTILL ABOUT 1115 PM WHEN ARRIVED FROM MEETING TO A COLD ROOM.. 36 DEGREES OUTSIDE.. TIRED AND NOT WILLING TO CHANGE ROOMS..FOUND I COULD MANUALLY TURN ON FAN TO WARM ROOM, HOWEVER IT EVENTUALLY GOT HOT AND REQUIRED FAN TO BE TURNED OFF..AND SO IT WENT ALL NIGHT LONG. […] MY WIFE, COLD BLOODED ANYWAY, FROZE OR ROASTED...ADVISED MANAGEMENT NEXT MORNING AT CHECKOUT. Read moreGenuine Hotels.com guest review
"If only I could to back more frequently"
Amazingly comfortable room. Great breakfast, and coffee in the morning. 24 hour gym was excellent. We drove, but could have walked to a few different restaurants. I must know what kind of bed was in the room. Quiet room, quiet neighborhood.Genuine Hotels.com guest review
"Great Place to Stay"
The hotel is very well kept. The room was spacious and clean. Great breakfast.Genuine Hotels.com guest review
"Close to shopping"
Slightly dingy room, but clean. Breakfast not good.Genuine Hotels.com guest review
"Good for NW side activities."
Very secure. Has several fast food restaurants within walking distance.Genuine Hotels.com guest review
"convenient hotel with family"
It is convenient hotel with family in good price. it served breakfast free. The room is clean. But, my own room was not refrigerator. I called the desk for absent refrigerator. They told me change the room. The desk officer are very kind.Genuine Hotels.com guest review
Hotel staff went above and beyond to make my stay both convenient and comfortable. I was very happy with the experience.Genuine Hotels.com guest review
"Can't go wrong with Hampton"
Always a good value. A little pricier this weekend due to ACL fest, but that was expected. The blonde woman who works at the desk (Lisa?) was super sweet and accommodating. We like this hotel a lot!Genuine Hotels.com guest review
"Convenient location and good service"
one night stay for business because it was convenient to meeting on Capital of Texas Hwy (360) - very friendly and helpful registration clerk - good, hot breakfast in morning - surprisingly good coffee - room was comfortable and clean - will stay here again in future if pricing remains competitiveGenuine Hotels.com guest review
"Surprised by how nice"
We have payed twice as much and not had such a clean quiet and well appointed room.Genuine Expedia guest review
Nice hotel, clean rooms, great customer service and wonderful breakfast. We enjoyed our stay. Our only complaint was that the beds were doubles rather then Queens, so it was a bit small for our family. Other than that, it was a great stay. The customer service was really top of the line.Genuine Hotels.com guest review
"First time at Hampton's, but not the last"
Overall excellent experience. Front desk staff was outstanding, friendly, and helpful. Breakfast spread was good. Room was well furnished. Location was convenient for my needs as I had a conference about 4 miles away. Some good restaurants in the area (seafood place behind the hotel was especially good).Genuine Expedia guest review
"Outstanding Place to Stay"
This Hampton Inn was in a great area with several restaurants close by (I recommend eating at Lupe's), shopping and movie theaters. It was easy to get to it via Loop 1 which by-passed all the busy traffic. The hotel was in a quiet area with no hwy traffic to listen to. The hotel was clean and the front desk was very friendly & helpful.Genuine Hotels.com guest review
"Near where we wanted to be"
The staff at the front desk were exceptional, especially Michael that was there both days. He was so friendly and helpful and was able to get us a badly needed early check in. He was superior.Genuine Hotels.com guest review
"Beds and Bugs"
We had booked two rooms well over two months ago, both King. When we arrived at the hotel only one room was King and the other was double. They made no apologizes and tried to say that is what we requested even after we showed them our confirmation information listing King rooms. To top it off....there was a roach in one of the roomsGenuine Hotels.com guest review
This was a very nice hotel and would stay again if in the area. It is close to shopping and food. The staff was exceptional and very accomodating! I was able to sleep well which says a lot considering I don't typically sleep soundly when staying at a hotel. I would definitely recommend to anyone.Genuine Hotels.com guest review
It was great! Hotel was very friendly and convenient. room was clean.Genuine Hotels.com guest review
Reviews and ratings contained within this site are the subjective opinions of customers and suppliers; they do not represent or reflect Hotels.com’s position. Neither Hotels.com nor the parties involved in providing review content shall be held liable for any damages of any sort resulting from use of these reviews
We are now watching this hotel on your travel dates
( - )