"Close to shopping"
Slightly dingy room, but clean. Breakfast not good.Genuine Hotels.com guest review
"Good for NW side activities."
Very secure. Has several fast food restaurants within walking distance.Genuine Hotels.com guest review
"convenient hotel with family"
It is convenient hotel with family in good price. it served breakfast free. The room is clean. But, my own room was not refrigerator. I called the desk for absent refrigerator. They told me change the room. The desk officer are very kind.Genuine Hotels.com guest review
Hotel staff went above and beyond to make my stay both convenient and comfortable. I was very happy with the experience.Genuine Hotels.com guest review
"Can't go wrong with Hampton"
Always a good value. A little pricier this weekend due to ACL fest, but that was expected. The blonde woman who works at the desk (Lisa?) was super sweet and accommodating. We like this hotel a lot!Genuine Hotels.com guest review
"Convenient location and good service"
one night stay for business because it was convenient to meeting on Capital of Texas Hwy (360) - very friendly and helpful registration clerk - good, hot breakfast in morning - surprisingly good coffee - room was comfortable and clean - will stay here again in future if pricing remains competitiveGenuine Hotels.com guest review
"Surprised by how nice"
We have payed twice as much and not had such a clean quiet and well appointed room.Genuine Expedia guest review
Nice hotel, clean rooms, great customer service and wonderful breakfast. We enjoyed our stay. Our only complaint was that the beds were doubles rather then Queens, so it was a bit small for our family. Other than that, it was a great stay. The customer service was really top of the line.Genuine Hotels.com guest review
"First time at Hampton's, but not the last"
Overall excellent experience. Front desk staff was outstanding, friendly, and helpful. Breakfast spread was good. Room was well furnished. Location was convenient for my needs as I had a conference about 4 miles away. Some good restaurants in the area (seafood place behind the hotel was especially good).Genuine Expedia guest review
"Outstanding Place to Stay"
This Hampton Inn was in a great area with several restaurants close by (I recommend eating at Lupe's), shopping and movie theaters. It was easy to get to it via Loop 1 which by-passed all the busy traffic. The hotel was in a quiet area with no hwy traffic to listen to. The hotel was clean and the front desk was very friendly & helpful.Genuine Hotels.com guest review
"Near where we wanted to be"
The staff at the front desk were exceptional, especially Michael that was there both days. He was so friendly and helpful and was able to get us a badly needed early check in. He was superior.Genuine Hotels.com guest review
"Beds and Bugs"
We had booked two rooms well over two months ago, both King. When we arrived at the hotel only one room was King and the other was double. They made no apologizes and tried to say that is what we requested even after we showed them our confirmation information listing King rooms. To top it off....there was a roach in one of the roomsGenuine Hotels.com guest review
This was a very nice hotel and would stay again if in the area. It is close to shopping and food. The staff was exceptional and very accomodating! I was able to sleep well which says a lot considering I don't typically sleep soundly when staying at a hotel. I would definitely recommend to anyone.Genuine Hotels.com guest review
It was great! Hotel was very friendly and convenient. room was clean.Genuine Hotels.com guest review
It was great staying at Hampton Inn!! Clean, quiet and friendly staff. One suggestion for the hotel is to add refrigerators to the rooms.Genuine Hotels.com guest review
"Pets are allowed but can be unsupervised"
We were given the room closest to the front desk which means EVERYONE walks noisily past. We asked for a room change before we even went in our room and were told we could not change. I know for a fact the hotel was not full so there was no reason to deny our request. Pets are allowed at this hotel but every other hotel I have stayed at requires pets […] to be accompanied at all times. This hotel does not. A large dog was barking until 2am. The second time we called the front desk to ask that something be done, the front desk clerk said they wouldn't do anything and hung up on my husband. Read moreGenuine Hotels.com guest review
"Can't get enough complimentary coffee!"
Very helpful staff, clean rooms, close proximity to everywhere we wanted to visit but far enough away from busy locations to have some peace and quiet. And I cannot fail to mention that they have really really good coffee in the lobby all day and all night. I have never found good coffee at a hotel before this!Genuine Hotels.com guest review
"Very comfortable and homey atmosphere"
Though we weren't there long, the environment made us feel right at home. We look forward to a future stay.Genuine Expedia guest review
"Comfortable for a short a business trip"
Very comfortable. Brand new TV! Good breakfast. Very comfortable lobby for eating breakfast and doing work.Genuine Hotels.com guest review
"Very relaxing and comfortable"
Our stay was very pleasant. The front desk representatives were helpful and answered all the questions we had. The room was spacious and had all we needed for our stay.Genuine Hotels.com guest review
Very convenientGenuine Hotels.com guest review
Very clean and enjoyable stay! The staff was very helpful for recommendations on where to eat and what to do around the area!Genuine Hotels.com guest review
The hotel is pretty clean and the breakfast was great. However, the room is far too small for a group of 4 and over. For the price, I was expecting a bigger room. If you've never been in Austin, I should tell you the hotel is around 20 minutes away from the city center, so it is a far drive. Pool and staff were great and friendly. Laundromat is available […] in a separate building. Overall it was a good stay, but wasn't really wowed by it. Read moreGenuine Hotels.com guest review
Rose was awesome! Even though she was short staffed meaning alone, she did all she could in order to accomadate our needs and keep everyone satisfied!Genuine Hotels.com guest review
Great for the priceGenuine Hotels.com guest review
"Hampton Inn Review"
Overall, the hotel was very nice. The room was organized and clean, had a nice TV, refrigerator, and controllable heat and air conditioning. The bed was so comfortable it was the best I'd slept in weeks. There was even complimentary breakfast every morning from 6:00 to 10:00 am. I only wish it was closer to downtown Austin.Genuine Hotels.com guest review
Weekend in Austin was great thanks to the front desk staff who treated the kids to a toy each and a gatoraid when we arrived. Room was neat and location was awesome. Would stay there again!Genuine Hotels.com guest review
No shower caps , bed was not changed when ask . Room linens definitely needs cleaning . Thank uGenuine Hotels.com guest review
it suckedGenuine Hotels.com guest review
really nothing to complain about, right off 183, close to shopping mall, good and friendly serviceGenuine Hotels.com guest review
Nice breakfast. Enjoyed sitting by the pool. Quite.Genuine Expedia guest review
We had a good stay here for three nights. Breakfast was tasty and plentiful. Room was clean. Quiet. Nice people. Great bed. Free Wi-Fi. Free coffee and USA Today. Lots of shopping and places to eat in the area but not close to downtown Austin. Having a car is a must. Would stay there again.Genuine Hotels.com guest review
"Great location - a few things needed improvement"
Great location; the price was right; friendly and helpful reception at front desk. Several annoying factors in the room: A/C fan was noisy (recurring squeal); closet door would not open or close properly; a used washcloth had been left on the shower rod. None of these were showstoppers, but detracted from the overall experience.Genuine Hotels.com guest review
Bathroom floor needed a good mopping!!! Otherwise the rest of room was clean.Genuine Hotels.com guest review
Everything was wonderful but the bed. The mattress was hard as a rock. This was the kind of bed one would find at hunting camp. I have had better nights sleep backpacking. The breakfast was good though. We stay at Hampton all the time and this is the first timewe've had a bad nights sleep.Genuine Hotels.com guest review
"A hotel for all seasons"
The hotel has a very nice lobby, with plenty of coaches and tables as well as a computer that can be used for printing boarding passes. Rooms are nice and well maintained. We can strongly recommend those with a king size bed as they have enough space for a sofa that's ideal for curling up with a good book or simply watching TV. The free breakfast exceeded […] our expectations and the free wifi worked well. Read moreGenuine Expedia guest review
It was Great, didn't get to use luggage cart, there weren't any available.Genuine Hotels.com guest review
We were very pleased with the comfort, layout, condition, and cleanliness of our room. Breakfast was great, the dining area was spacious and comfortable, and there was a lot to choose from. The staff was courteous and personable, and they got our business taken care of very quickly. We were very happy, and we'll stay again if we go back to Austin.Genuine Expedia guest review
The Hotel seams older, but nice staff, clean rooms etc.Genuine Expedia guest review
"Nice place to stay in Austin"
Liked hotel very much. convenient location, nice rooom and good breakfast.Genuine Hotels.com guest review
This is a wonderfully run hotel. Each one of the different staff that I encountered were professional and kind. The front desk staff were terrific.. especially Rose and I think her name was Amanda... we stayed for 5 days and then went to SA for and over night and then back to this same hotel for another two nites.We were tired when we arrived back and […] we were treated like family including cookies in our room . Certainly we will stay there again.. only negative is a hot tub would have been great at the end of a long day but this site does not have one... maybe they might install one some day like their other hotels. BUT that was the only negative.... Read moreGenuine Hotels.com guest review
"Close to training class location"
Cleaniness of the room/hotal was great! Service and hotel amenities were also great! Very good breakfast! Super comfortable beds and pillows! The hotel was right across the highway from our training center. Our first night the A/C would not stay at the set temperature. However, the second night it worked fine. We also would have liked a refrigerator […] in the room. Nonetheless, we would stay at this hotel again. Read moreGenuine Hotels.com guest review
"Very good hotel in an excellent location"
The hotel offers an excellent location, a very friendly and helpful staff, well kept and comfortable rooms, and is pet friendly (no additional fees). On the downside, the wifi was substandard and weekday rates are a little pricey for the brand.Genuine Hotels.com guest review
"Great hotel for peace and quiet."
I thought it was an overall great hotel. My bed was a little squeaky, but that wasn't enough to make me rate the hotel poorly. I brought my dog with me and there was plenty of space for him to do "his business" worry free. I also thought that the hot breakfast was awesome, bacon one morning, sausage the next, waffles, fruit cereal...it was downright […] a wonderful experience. The hotel itself was very quiet, yet it was close to everything. It was up the street from a TON OF restaurants, and the movies as well. Would definitely do again! Read moreGenuine Expedia guest review
"Best part of Austin!"
We love the Hampton Arboretum! It is near restaurants, highways, shopping and family. The decor is lovely, the rooms comfortable and attractive and the breakfast first rate. Coffee and tea in the lobby 24 hours a day, internet in the lobby and the rooms, fitness center and small but nice pool. The staff take close interest in individual guests and remembered […] our names from before. I don't think we'd stay anywhere else in Austin! Read moreGenuine Hotels.com guest review
"Hampton Inn- Austin Arboretum"
Another great stay at Hampton Inn. They continue to provide consistent quality of service.Genuine Hotels.com guest review
Absolutely lived up to all the great reviews. Just excellent customer service/attitude from staff. And my dogs were welcomed and treated as guests, too (of course my dogs are VERY well-behaved, or I wouldn't take them). Highly recommend- will stay again.Genuine Hotels.com guest review
"Love the complimentary WIFI!"
We will stay at Hampton anytime we can because of the WIFI and breakfast. I feel we get more from our money, they are consistently great hotels and I feel safe when traveling along.Genuine Hotels.com guest review
"Great for the familt stay"
Hotel was well kept and updated. The pool was good and refreshing. Breakfast was good and the selection was terific.Genuine Expedia guest review
"Close to where our daughter and son-on-law live"
Complimentary breakfast was always outstanding - more choices, food was hot and tasty. Good eating facilities. Health club was a little small. Poor was good. The a/c/heat unit did a good job although its placement is right next to the desk and chair so when we were using our computer, it blew directly on us and we could not redirect it unless we just […] turned the temp so it wouldn't come on even though this is summer with its heat. Otherwise, we have no complaints. Hotel clerks were always friendly and helpful. IT was a great 3 day stay. Read moreGenuine Hotels.com guest review
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