The location was ok. Door did not shut well, could see daylight all around it. One corner of the door had a gap that a small pencil could be pushed trough it. You could hear traffic all night long. I would not stay here again.Genuine Hotels.com guest review
"CLOSE TO RACETRACK"
OVERALL OK FOR THE PRICE...BUT THE BATHROOM IS VERY SMALL AND FREE BREAKFAST WAS CEREAL DON'T THINK I WILL STAY AGAIN.Genuine Hotels.com guest review
"close to race track"
goodGenuine Hotels.com guest review
I requested non smoking explaining that I am alergic to smoke. It was not non smoking! The room was not very clean. There was no shampoo. For $100 a night, it should at least been cleaned. I will not stay there again!Genuine Hotels.com guest review
The pillows were completely flat. We had to go to Walmart and buy some more. The comforter had two big rips in it and the stuffing was coming out. We called the desk and they said they would replace it when we checked out. The blanket also had two cigarette burns in it and this was a non-smoking room. The shower nozzle was stuck on one setting that […] nearly took a beating out of me. Only one cup for ice and there were two of us, only one key worked, remote didn't turn on the tv, and the internet only worked the first night we were there. I won't stay here again Read moreGenuine Hotels.com guest review
first room we were sent to , when we got there the door was wide open and room was totally trashed. clerk said he was sorry he gave us wrong room. get to correct room the floor was nasty, we called the desk he said we would have to live with it because the maids had already left for the day, the bed was worn out it felt as if two 600 pounders had been […] sleeping in it for 20 yrs hardly slept all night it was so uncomfortable, this is the motel by horse track Read moreGenuine Hotels.com guest review
"Ok to spend the night"
The hotel was ok to spend the night. The bed was a little hard but the room was clean and comfortable.Genuine Expedia guest review
Pictures are deceiving. We weren't familiar with Hot Springs area, this hotel is poorer part of town. Our room was on bottom floor, right next to staircase. We had to hear everybody and their brother stand in front of our door talking and stomping up and down the stairs. Women and men laughing loudly in close proximity. At one point, I even yelled out […] "SHUT UP!"....this was about 11pm. Don't waste your time or money on this one. Read moreGenuine Expedia guest review
"Not the best....not the worst"
The hotel is olde,r but has had some renovations. It is in a good location, but the neighborhood is a little iffy. My husband and I will probably use it again, but it is not a good hotel for children. There is no pool. Overall it was a decent stay for one nite for the money.Genuine Hotels.com guest review
"best Value indeed"
TV was audio only. break fast was ok. it was conviniently located in central avenue which is .5 miles down the down town. nice experience would recommend to all who wish to get stay in small budgetGenuine Hotels.com guest review
The paint on the walls didn't even match for example the wall was very beige and paint splotches all over the wall were white. Extension cords everywhere. It was dirty and the bedspread had a big hole right on top so all you could see was the cotton fiber insidde. Coffee pot didn't work and decaf coffee was the only coffee provided anyway. We had to […] ask for regular coffee. The clerks were very polite and pleasant and dressed very nice so, I was pleased about that part. I would stay there again because of that reason if there was proper maintenance and it was clean. I was a little concerned about the extension cords being a fire hazard. Read moreGenuine Hotels.com guest review
"Very dated property but good value"
The room wasn't filthy or disgusting, but very dated. This is a very old building and the rooms lacked that 'fresh' feeling. However, even with older fixtures the bathroom was extremely clean and didn't feel "gross". One a very positive note, the clerk who checked me in (Wish I could remember his name) was VERY VERY helpful and pleasant. Overall, for […] the price, it was a clean nights sleep and shower for someone on a tight budget Read moreGenuine Hotels.com guest review
It was an older building but being we were not staying in room very nice for the priceGenuine Hotels.com guest review
"Relic of the dungeon era"
This place is more like a one star vs two star hotel. When we arrived the front desk clerk didn't acknowledge us, was on the phone, and although it was only an hour away she said "We can't check you in until check in time" and resumed her telephone call. At least she could have checked to see if any rooms might have been available sooner or at least […] offered to hold our bags (we arrived on motorcycles) but she couldn't have cared less. When my friend and I returned on our bikes the man up front was more courteous. The bathroom shower is a frighteningly claustrophobic cell. You will have to duck to get in if you are 6"1 like me. The other two star places we stayed at were much nicer than this dungeon. Read moreGenuine Expedia guest review
I was disappointed. The first morning the breakfast items such as coffee, microwave, and toaster was broken. It had not amenities in the rooms. Fair condition.Genuine Hotels.com guest review
"Great hotel for anyone"
The staff was very helpful with information about restaurants and locations. They were also very polite and courteous. The room was clean and nice.Genuine Expedia guest review
"first room was terrible"
the room we had the first night was really bad. bed was half repaired so that the foot of the bed was higher than the head. the next morning we realized the drain system was inadequate for showering and shaving. the room we moved to the second night was much more acceptableGenuine Hotels.com guest review
"Very close to everything."
We stayed at the Inn for the Hot Springs Bike Rally and throughly enjoyed our stay, pool was not up and going so we were kinda disapointed with that but everyone who worked there, from the front desk to housekeeping was wonderful.Genuine Hotels.com guest review
The location is awesome thats for sure. Close to everything. The staff was super super nice, all of them. One thing I didn't like was the beds, they were pretty uncomfortable. They sunk in the middle so I kept rolling into the middle. Also when I opened the night stand next to the bed to get out the phone book a roach crawled out. Just one and I never […] saw any others after that. Read moreGenuine Expedia guest review
"Close to all tourist sights"
M y stay was nice. The hotel was centrally located to a lot of tourist sights. There was rust in the shower area. However, the staff was friendly and courteous. The surroundings will look better once the remodeling is finished at the hotel across the way.Genuine Hotels.com guest review
"Easy access to sites"
Enjoyed the stay overall, the pool was closed due to construction, which was a disappointment. But was offered an upgraded room for just a little more so that we could have a hot tub.Which I was very pleased with. Employees were super super nice.Genuine Hotels.com guest review
"Pretty good for the price"
No big complaints about this place. The only problem was that when we arrived at 4 p.m. (two hours past check-in time), none of the rooms were clean and we had to wait for 40 minutes, which was inconvenient because we had a dog in the car. They kindly waived our pet fee for the inconvenience, though. Bring your own soap and shampoo. Room was fine o […] verall. Read moreGenuine Hotels.com guest review
Two of the four light did not work, one was missing the light bulb. The carpet should have been replaced years ago. Daylight showing around the entry door.Genuine Expedia guest review
well the room was ok, clean, the staff was very nice but the only thing I did not enjoy was the dead mousse by the dining room we were eating breakfast and we notice the mousse, one of the guest told the guy who was in the reception and he came and clean up and apologize for the inconvenience, it looks like the hotel is under construction, which I understand […] some mousse will be running around but if they put up some tramps for the mousses they need to check them often to prevent theses problems, also the vending machines were out of water and they did not have any drinking water in the lobby overall was ok. Read moreGenuine Expedia guest review
"Just spent a few hours here..."
We were planning on just staying 1 night at the motel after a long day on the lake. The room was actually fairly comfortable, but reaked of cigarrette smoke. They are doing construction at the motel, so the pool was unavailable. We decided to just go ahead and drive home that night mainly just due to the smokey smell. Otherwise not that bad just for […] a 1 night stay. Read moreGenuine Hotels.com guest review
"close to business venture"
The stay at the hotel was comfortable. Staff was professional.Genuine Hotels.com guest review
The pool was not open didnt find out until we arrived.The rooms need more light in them.And they need to update the tv's.Glad I had air freshner with us.Genuine Hotels.com guest review
When I booked the room they advertised a pool and Wifi and when I got to the motel the pool was closed and Wifi wasn't working in our rooms. We called the service desk from our room several times and no one would ever answer but when we called the motel from our cell phone in the motel room they would answer. We couldn't find a tv remote in one of our […] rooms and finally found the remote behind the head board of our bed. Read moreGenuine Expedia guest review
"Great for the Price"
Hotel was in a very convenient location. Room was clean and kept clean--we stayed 3 nights. Not a fancy place, but very adequate. Our only disappointment was that the pool was closed due to repairs.Genuine Expedia guest review
"The worst hotel ever!!!!!!!!!!"
This hotel doesn't even deserve a 1 rating which is the lowest rating available. When I arrived in the parking lot I would not even get out of my car to check in.Genuine Expedia guest review
"a hotel that is not up to standards."
did not clean the room at all, it need to be torn down and remodel. i went to the front desk and they did not do any thing but gave me two big towels. we did not have any clean linens.Genuine Expedia guest review
They have some construction going on, but other than that it was a nice stay. Bed was a little uncomfortable, but the room was extremely clean. Was pleased will stay again in the future!Genuine Expedia guest review
There is early morning construction going on. Pillows are too soft, you have to double your pillow. The rooms need upgrading badly, I think they are in the process of doing this. The tv is outdated and small. The carpet had stains and the air condition was extremely loud and took a long time to cool off, no ac/heater vent in the rest room had to leave […] the door to cool it. A upgraded room means a mini micro/frig and a shower, no tub. Ice machine on the second floor did not work. The continental breakfast was very disappointing the pastries, cereal and bread appeared to be recycled from the previous day (s) hard no taste so was the orange drink, didn't taste like juice . Both desk clerks that I encountered were vey nice and extremely helpful. I would not recommend this place for more than one night. Read moreGenuine Expedia guest review
"Good price, but don't expect much!"
Rooms small. Pool closed, due to ongoing renovation. Ice machine room door locked. My room key did not work to open. I called front desk they said he would have to send someone to unlock, but it would be a while. It wasn't opened until sometime after midnight. The clerk said I could go back down the stairs to the other ice machine. I couldn't make one […] more trip up and down the stairs. I always book ground level if no elevator. I let this one slip up on me. I have health problems. Read moreGenuine Expedia guest review
it was all good except we could not use the pool. which i understand because the hotel remodeling. all in all it was a good stay. the weather was hot and as we checked in the front desk clerk told us that the a/c was already turn on. so our room was very comfortable when we got to it. very nice people there at the hotel the front desk clerk and housekeeping. […] i would stay there again. Read moreGenuine Hotels.com guest review
well the hotel was in a good spot . but there was alot of dislike and for the price i paid for a hotel i didn't like that it was under construction and my girls didn't get to swim in the pool , there was no refrigerator my food went bad and there was no microwave to heat up the food . sorry but i didn't like the stay at that hotel i would not recomend […] it Read moreGenuine Hotels.com guest review
"Good Hotel at a good location"
I stayed for just one night but I didn't have any kind of issues. The room was clean, the place was quiet too.Genuine Expedia guest review
For the price I paid it was very disappointing. Small rooms old 19 inch TV, pool out of order, no vanity in the bathroom, no microwave, fridge. Never again for usGenuine Expedia guest review
I was disappointed that the continental breakfast did NOT include fruit or cream cheese for the bagels. We also did NOT find out until the day before our reservations that the pool was closed BUT they did allow us to go to one of their sister motels and use their pool.Genuine Hotels.com guest review
"Not the best choice"
Well, the bed was comfortable enough. But ammenities were lacking (no shampoo, no tissue, etc), room door did not close easily or properly (seriously off-square from the door frame), and service was spotty (housekeeping did not always make up room, even after being asked repeatedly). Additionally, the pool was NOT available due to construction in a […] nearby bldg (even though the temp was over 100 for my entire stay), and construction noises began at 7 AM in the room directly behind mine, making it impossible to sleep in at all. No explaination or apology for the construction noise, and only the barest of apologies for the pool closure (and no explaination at all). The neighborhood was apparently not the best, either. Almost every entry/exit to the property was blocked off, except for the one closest to the lobby (the parking lot had 2 other entries, both blocked by locked 8-foot tall iron gates). Instead of making me feel secure, this actually made me wonder about why this would be considered necessary. Needless to say, this property will not be high on my list of places to stay in the future. Read moreGenuine Hotels.com guest review
for what the hotel was i was support disappointed for starters they are doing renovations no big deal really but the pool was closed because of these renovations. needless to say we were bummed, the guy offered to cancel the whole thing but we felt like on short noticed and a tight budget we would not be able to find a room within out budget. we stayed […] the staff was okay but didn't really go out out of their way to make our trip a memorable one. i wouldn't stay here again i kept waiting to see the hookers and drug addicts Read moreGenuine Hotels.com guest review
The stay was ok. There was a long crack in the wall. And the bottom of the door would not close all the way.Genuine Hotels.com guest review
"Great place to stay"
Hotel was great once we got a room with working a/c. The only problem was they were remodleing and the pool was not open. Really want to get in pool since it was 103 that weekend in Hot SpringsGenuine Expedia guest review
No fridge, shower head was broken and not very many channel on tv..Genuine Expedia guest review
"In the process of updating ...it needs it~!"
There was construction all around. This old place needs it. My door had a gap about an inch and a half wide at the top. The bed sagged like a hammock! No facial tissues in the room nor shampoo. In a nutshell, there are TONS of hotels in Hot Springs, there simply HAS to be a better place to stay for the money than this one!Genuine Hotels.com guest review
"Good inexpensive accomodations"
Ask for a room away from the road, it is very busy and noisy. Bring your own pillow! The pillow I had was literally hard as a rock. The continental breakfast was very limited. Otherwise, for the price I paid, it was completely acceptable. We spent most of our time away from the room, only used it to sleep.Genuine Hotels.com guest review
"America's Best? Still looking for it..."
I think that a family that's taking a road trip to Arkansas in the heat of the summer would like to have a pool - as advertised to cool off in. But because I pre-paid I was locked in and couldn't go anywhere else. Big disappointment to the entire family. Plus couldn't get the room keys to work.Genuine Hotels.com guest review
"Good experience for affordable price"
Friendly staff . TV a bit old but worked alright . Quiet and clean room.Genuine Hotels.com guest review
"Checked in checked out!!!!!!!!!!!!!!!!!!!!!!"
We arrived at the hotel not expecting it to be in such a bad part of town, We arrived at the front desk to check in, they were very unorganized, then they had to unlock our rooms for us because the room keys did not work. When entering the hotel room, it was stuffy and hot it smelled awful, there was white crusty particles on the carpet. On top of all […] this we had no idea that the pool was closed due to construction. This was by far the worst hotel i have ever stepped foot in. We were literally there for 15-20 mins and checked out because we could not stand to stay there :( Read moreGenuine Hotels.com guest review
Convenien location is the only thing good I can say about this hotel. The rooms seemed to be cleaned and it was a comfortable night's sleep. But for a cheap hotel I guess it is not too bad. The pool was closed which we were not aware of until check in and the breakfast was very basic. The wifi did not work at all.Genuine Hotels.com guest review
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