Me and my friends had a blast!! We love the area, the hotel was amazing! Definitely we are gonna visit again :)Genuine Hotels.com guest review
This hotel was beautiful. My boyfriend and I enjoyed our stay. The location was great and the bed was comfortable. We didn't want to gey out of it.Genuine Expedia guest review
I was surprised when we entered the hotel - I thought with the Castle theme and Orlando location near convention center the hotel would be tacky and worn. I was mistaken! It was up to date, more upscale than anticipated, nice bed linens and pillows. Best surprise was the 9th floor open deck where you could take in Disney fireworks. Great location walking […] distance to all our favorite restaurants. Easy drive to convention center and free parking was a great perk after all we paid at convention center. Pool was festive and clean. Staff very polite and accommodating. Read moreGenuine Expedia guest review
"just for looks"
Not what we expected. All thier company money went towards the castle look on the outside. The room is completely basic. Bathroom had mold behind the sink and other areas. Breakfast package is a waste. They want you to pay for food that is considered free from other hotels. $11 for toast and cold eggs. They only have 1 bus and it returns you to the […] hotel at 8:30. Magic kingdom fireworks starts at 9 and 10. A waste.. no fridge no microwave but for an additional $15 a night they will bring you one. Read moreGenuine Expedia guest review
I had a work event at Cafe Tu Tu Tangos next to The Castle, so I got a room for my family to stay at for the night. The vending machines did not take dollars, so my husband had to go to every floor to find a machine that accepted dollar bills (that was the solution that the front desk suggested). The bartender at the outside bar was very nice and friendly. […] I don't remember his name, but he was a caucasian bald guy, I believe. I liked that the restaurant was connected to the hotel and that it was walking distance to Senor Frogs and Dave & Busters. Read moreGenuine Hotels.com guest review
"Worth the money"
As described. Free wifi free parking. Really nice people.Genuine Hotels.com guest review
Nice hotelGenuine Hotels.com guest review
The staff was nice and very helpful with our needs . The room and pool were clean. It was close to every eating establishment you can think of. Parking was no problem and the price of the room was very reasonable . We would probably stay there again.Genuine Expedia guest review
The room was great and themed overlooking the pool that was heated-needed to be cleaned. The hot tub area was nice and secluded and the staff was very friendly and helpful.Genuine Hotels.com guest review
"Good price, just need breakfast."
Rooms are nice but not too fancy. No complimentary breakfast but they do have free wifi.Genuine Expedia guest review
First vacation to Orlando ,the hotel is in a good location and liked the heated pool.Walking distance to shops and resturants was close ,that was a plus.The room was a good size the loved the big screen tv .The room was clean and up dated ,would stay here again.Genuine Expedia guest review
"Spring Break Fun!!!!!!!!!"
This hotel is close to shopping and entertainment. My three year old enjoyed the Castle theme. She felt like she was a princess. Beds were very comfortable. There is a shuttle service to the nearby parks. We will book this hotel again whenever we stay in Orlando.Genuine Expedia guest review
"Why not stay in a Castle?"
This was our 2nd stay here on a Disney vacation. The bellmen and Cafe Tu Tu Tango are first class. Our room was not clean this visit. There was trash around the beds. One of the beds squeaked. I was dissapointed because our first stay had been great.Genuine Expedia guest review
Overall it was very satisfied.We stayed in hotel 5 nights.The front desk was very helpful they even helped my daughter to send greeting post card. Rooms are nice and clean,tv has Internet connection,beds are very comfy,no cigarette smell.Genuine Hotels.com guest review
A little older hotel that has been upgraded...very nice huge HD tv in room...overall very nice stay.Genuine Hotels.com guest review
We stayed at this hotel for one night on the easter weekend. Most of the hotels i normally would stay at in Orlando was booked. I was a bit hesitant as Holiday Inns have a stigma but thought I would give it a try since i read it was remodeled and was now a resort. We got to the hotel late saturday night around 7:30pm,the entrance in the hotel was very […] nice and the front desk clerk that checked us in could have been a little more friendly and smiling but overall the check in was ok.The room was neat and clean however after showering the kids the bathtub was clogged and i figured it would go down the next morning but it didnt. Advised the front desk of the clogging issue seemed nonchalant and said would advise the engineer. It was an ok stay for the night and for the price and would proabably give it another try. Read moreGenuine Expedia guest review
""Used to be a great place, not so much now""
Stayed here several years ago when it was a Doubletree, was a wonderfull hotel. Went back yearly, always comfortable. This time, disappointed. Given the "Expedia" room, first one closest to the elevator, loud talking all evening. Bedding is swayback, past its prime. Room had a spotlight aimed at the window. Continental breakfast was awful. After getting […] the buffet, and half way through our meal, a different server asked us how our meal was and said we could have ordered cooked to order eggs or waffles. A little late. Very sad, great location and we used to like it. Will try another hotel next visit. Read moreGenuine Expedia guest review
"Not bad, but sketchy car service ruined it"
Generally speaking, the hotel is fine. The room was clean and the facilities were nice. It is convenient to the Universal Orlando parks, but if you want to go to Disney parks as well, the transportation costs would make staying at a Disney hotel more worthwhile. My biggest complaint is that the staff are not particularly friendly or helpful, particularly […] when it came to transportation issues. Before arriving, I had tried to get information on transportation options from the hotel, and they were not very friendly or helpful at all. They only offered the free shuttle bus for Universal (which was fine), and a private "car service" that they work with that turned out to be more expensive than a taxi. Although come to find out there were plenty of other, cheaper options for transportation around the Orlando area, which I'm sure they're quite aware of, but they were unwilling to mention those. I suspect some sort of backroom "deal" with this extremely sketchy "car service" where the hotel and its employees get some sort of kick-back. I read other complaints about this same thing, which I should have taken to heart before choosing this hotel. If it hadn't been for that and the feeling of getting misled, lied to and cheated by the hotel staff and this shady "car service," the stay would have been fine. Read moreGenuine Expedia guest review
In all the hotel was in good condition except for being dusty. Everything in the main areas was clean, but anything out of arms reach was really dusty. The mirror frame on the wall was really dusty and the carpet under the desk was really dirty, but the bathroom was really clean. The furniture was really nice and even had a granite top. The bed was […] really cofortable. In all it was a good room. Read moreGenuine Hotels.com guest review
"A good value for the price."
The hotel and staff were great for the price, I only had one comment to make about this hotel, what ever you do, do not get a handy cap room, if you dont need it. We were given one and we did not need it and the shower experiance resulted in a flooded bathroom floor. The shower did not hold the water in, the shower curtian was too short. Also the cost […] of the breakfast was way over priced for an average breakfast buffet! I would stay here again, but not in a handy cap room and visit Dennys down the street more for breakfast. Read moreGenuine Expedia guest review
"It sure is a majestic castle!"
The hotel was everything i thought it would be. For a holiday Inn i was extremely pleased with the cleanliness and classiness of the hotel. it would have been better if the breakfast was complimentary but they do have a free shuttle too and from Universal Studios. Seemed like they had all the amenities anyone would need for a 3+ day stay in Orlando […] . Read moreGenuine Expedia guest review
would stay again.. small and cozy was my room i like it a lot overlooking the pool areaGenuine Hotels.com guest review
"Everything was perfect!"
My niece loved the castle theme. We enjoyed the heated pool. The staff recommended a wonderful pizza delivery. The breakfast was good. Bed and pillows were very comfortable. Overall, we found a delightful little place. Walking distance to a lot of shopping and eating. And just a short drive to Magic Kingdom.Genuine Expedia guest review
I thought it was super comfortable, would definitely stay here againGenuine Hotels.com guest review
Hotel is nice. Room is ordinary. Fixtures are old. It could have been better if there is a free breakfast.Genuine Hotels.com guest review
"close to islands of adventures"
I WAS VERY UNSATISFIED. I ASKED FOR CONJOINING ROOMS AND THEY TOLD ME YES THEY HAD THEM AND BOOKED THEM FOR US. WHEN WE GET TO THE HOTEL THE RUDE DESK CLERK SAID I DON'T KNOW WHO YOU TALKED TO BUT WE DON'T HAVE ANY AVAILABLE. I WOULD HAVE NEVER STAYED THERE IF I KNEW THIS.Genuine Hotels.com guest review
it's not the doubletree that's for sureGenuine Hotels.com guest review
"Pleased in Every Way"
Kind, excellent, helpful service in all areas from the restaurant to the pool and lobby. I would highly recommend the Castle.Genuine Expedia guest review
The location was great in the heart of International Dr. but other than that the hotel was beyond average. Service was average, decour was average, the room was average. I think for the price we paid per night that the room should have been nicer. To top things off, the TV in the room used a analog connection. Analog!Genuine Hotels.com guest review
Not a convenient location if attending conference in Orlando. the floor in both public and in room need to be vacuum.Genuine Hotels.com guest review
Pictures looked better online.. Eh, overall was ok.! Really nothing special, just a room to sleep in..Genuine Hotels.com guest review
My husband and I were very pleased with out stay in this hotel.Genuine Expedia guest review
Excellent location for our working vacation at the FUN coin and money show held at the OCCC.Genuine Hotels.com guest review
When we booked in your hotel looked so amazing ! reality is so different,, no bigger rooms, either big bathroom and not complementaries(for example,,, the cookies. The lady in the front desk said this ameniities was when Doubletree was before almost 2 or 3 years ago ....the only good thing is the location and nice restaurants around the areaGenuine Hotels.com guest review
"Good hotel bad food"
Hotel was great staff was great room service was very very bad from 4 items that I request they dint have them and finally once it came it was so bad that I could not eat it Breakfast was teasted like card board and the service was really bad In other words great hotel with great people don't eat the food and you will have a great timeGenuine Hotels.com guest review
"The Castle review"
The front desk was very helpful; especially K.C. who was extremely nice and knowledgable of the area. The hotel theme is very beatifull and International drive is located in the back of the pool area close for walking to the shops and dinning.Genuine Hotels.com guest review
The facility is a little old...Genuine Hotels.com guest review
Incredible accomodations for an incredible price through hotels.com!!!Genuine Hotels.com guest review
"Not worth the money"
My hotel experience in the Holiday Inn Castle was not a good one. Our room was to cold and I asked repeatly for someone to come take a look at the thermostat or put us in a different room which none of the request were addressed. Lamps in room where broken and did not work. Very disappointed. Staff was not very nice either preferred to continue with […] personal call instead of helping....... Read moreGenuine Expedia guest review
Not satified with the service. Was looking for a microwave but the hotel front desk told me that they don't have a microwave...Genuine Hotels.com guest review
"close to all must see sight"
excellent hotel, a little girls dream come true to stay in a castle, i am returning in two weeks for a trip to universal.Genuine Hotels.com guest review
Our stay was excellent! The room was clean and well kept, the hotel itself was kept up very well. The staff paid attention to detail. The only problems we had were the water in the shower did not get hot and the air conditioner did not get cool. It was not uncomfortable so we did not complain.Genuine Hotels.com guest review
"Great hotel for vacation"
Really nice hotel, easy assess to either Disney world or univsal studio. Clean room, nice stuffs, and good price.Genuine Expedia guest review
We would definitely stay at this hotel again. Nice classical music lightly playing at the pool, game room. Very dark room, comfy beds. Helpful staff. My daughter loved the fact the hotel looked like a castle. I have the icon saved to the front screen of my iPad for future bookings.Genuine Hotels.com guest review
"just dont use wifi"
The stay was great. But when it came to the point of using any wifi that is when things got ugly. First off the hotel says itprovides free wifibut whenyou try to get connected the system tells you that too many devices are connected and to try again later. I spoke to the front desk people which provided me with a small pice of paper that was no help. […] In the time i was there i used my tablet and netbook as a paperwieght. But other than that i had a great time and so did my family. Read moreGenuine Hotels.com guest review
A real treasure for a great price!Genuine Hotels.com guest review
"Great hotel near Universal"
The great thing about this hotel is that it is located on international drive, 2 minutes away from universal studios and 10 minutes from all disney parks. The hotel itself is clean and the staff is rather freindly. The cable is horrible in the rooms, no kitchen, fridge, or microwave in the room, and water pressure in the shower is horrible. It takes […] 30 mintues to shower. The printer in the lobby does not work. Other than those small details it was a great stay. Read moreGenuine Expedia guest review
The Castle was not what I expected, definitely not a Castle! The first room that was assigned to us had construction going on, they immediately changed our rooms. There was no microwave or refrigerator in the rooms. The coffee was stored in the bathroom, a big turn off! Staff was friendly enough and the breakfast was good. A one night stay would be […] fine, but anything longer I would not recommend this hotel. Read moreGenuine Hotels.com guest review
"Nice location, but expensive cab service with hote"
The room is clean, and staff is nice. But make sure you figure out your own transportation before you check in, coz the cab service contracted with the hotel is expensive!!!Genuine Expedia guest review
"Great Orlando hotel"
The hotel was conveniently located near Sea World, Discovery Cove (10 Minutes) and Universal Studios (15 Minutes). The staff was very nice and helpful and went out of their way to give us directions and recommendations. The pool and grounds are nice and the hotel is located close to plenty of restaurants, bars, shops and things to do with or without […] kids like mini golf. The hotel is very close to the convention center and our stay ended on the first day of the Orlando Auto Show. The streets were a little busy, but not too bad at all and getting around was not too difficult. All in all, it is a great place to stay. The only negative I can possibly find is while the hotel was great for us (no kids on this trip), they do not cater to children under 10. Other hotels in the area do a better job of having plenty of kids activities on location. Read moreGenuine Expedia guest review
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